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Family Support Specialist (Bilingual Spanish or Cantonese) Role: Under the supervision of the Clinical Supervisor, the Family Support Specialist’s primary responsibilities are (a) Provide outreach and engagement to families at risk of child abuse and neglect; (b) Conduct screenings for challenges such as safety risks, child development, substance abuse and depression; (c) Develop family care plans in collaboration with the families; (d) Assist families in meeting goals they have established; (e) Collaborate with the support team members and other stakeholders; and (f) Complete all required documentation. Starting pay is commensurate with relevant experience above the minimum requirements. Essential Duties and Responsibilities: <ul><li>Outreach and Engagement to families at risk of child abuse and neglect</li><li>Conduct safety, child development, substance abuse and depression screens</li><li>Develop the Family Care Plan in collaboration with families</li><li>Conduct home and community based visits with families</li><li>Assists family with accessing and providing linkages to needed services</li><li>Psycho-education including increasing advocacy skills in families to obtain services and support</li><li>Increase awareness about the importance of parent/professional partnerships</li><li>Assist families in increasing their support network on behalf of the needs of their child</li><li>Assist families in their understanding of their role with their child</li><li>Provide one to one support of the parent, i.e. role modeling advocacy for the parent; acting as a sounding board, motivator and coach for the parent.</li><li>Participate in children’s mental health treatment teams and represent the parent’s perspective</li><li>Maintain accurate case documentation and complete all paperwork by deadlines</li><li>Assist in the ongoing development and evaluation of the child’s treatment plan</li><li>Attend all program meetings and trainings as required by the County, ARS Program, and A Better Way</li><li>Participate in related parent education trainings and workshops</li><li>Facilitate Parent Cafés and other parent training events </li><li>Participate in weekly individual and group supervision.</li><li>Perform all other duties as necessary for the good of the program and agency.</li></ul> <ul><li>Must be Fluent in Spanish or Cantonese</li><li>Master’s degree in Social Work, Counseling, Psychology or related field preferred</li><li>Bachelor’s degree with equivalent of 3 to 5 years’ experience in Social Services, Mental health field or related field accepted</li><li>Experience providing Home-based, Family Driven care to multi stressed families involved in Child Welfare</li><li>Ability to work directly with parents and to collaborate with Alameda County staff in order to deliver appropriate and supportive services to families.</li><li>Ability to engage cross-culturally with diverse clientele and community partners, providing culturally relevant and sensitive support.</li><li>Personal experience connecting with community resources and ability to support families in accessing all needed community resources.</li><li>Willingness to engage in personal and professional development in order to develop new skills and meet the challenges of the position.</li><li>Ability to engage professionally with parents, supervisors, peers, and County staff.</li><li>Experience in working with families with complex trauma</li><li>Specialized training in Substance Abuse/Recovery preferred</li><li>Experience in Motivational Interviewing and/or commitment to receive training in this area.</li><li>Experience in computer skills</li><li>Valid California driver’s license.</li><li>Reliable transportation and proof of insurance.</li><li>Ability to pass various background checks needed to work with children</li><li>Willingness to work overtime as needed, including some evening and weekend events.</li></ul> Work Environment While performing the duties of this job, the employee regularly works in an office. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5:00 p.m. Some evenings and weekends may be required. Travel Local travel to various worksites is required. Work Authorization/Security Clearance Employees must pass a background check and receive TB and health clearances prior to employment. Benefits offered to A Better Way staff:  <ul><li>Medical</li><li>Dental</li><li>Employee Assistance Program</li><li>Vision</li><li>Life Insurance and AD&amp;D</li><li>Retirement 403(b) Plan (A Better Way offers a 403(b) plan which is 100% funded by the employee).</li><li>Time Off: A Better Way has very generous time off policies. We have 11 paid holidays each year. You will also start accruing PTO from your first day.  You accrue up to four weeks per year of PTO in your first two years of employment and five weeks per year for three years or more of employment. A Better Way also offers several other types of unpaid and paid leave. </li><li>Training and more!</li></ul> A Better Way is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, ethnic background, religion, gender, sexual orientation, HIV-status, national origin or disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

A Better Way, Inc.

Family Support Specialist (Bilingual Spanish or Cantonese)

Position: Mental Health Clinician 0 to 5 Accountability: Reports to the Mental Health Program Director and Clinical Supervisor Hybrid Status: EE-2 Job Status: Regular, Full Time, Exempt Date Revised: December 2023 MENTAL HEALTH CLINICIAN 0 TO 5 ALAMEDA MENTAL HEALTH PROGRAM Role: Under the supervision of the AC Mental Health Program Director and the Clinical Supervisor, the Clinician has the primary responsibility for the providing direct mental health services to children birth through five years old and their families. Services include: assessment; development of a family centered treatment plan; providing developmentally appropriate mental health treatment; coordination of care with child welfare workers, parents, foster parents, and other collaterals; maintaining a written record of treatment, including initial assessments and treatment plans. Starting pay is commensurate with relevant experience above the minimum requirements. Duties and Responsibilities: <ul><li>Direct client care in home or the community for children birth through five years and their families</li><li>Be linguistically and culturally competent</li><li>Attend appropriate meetings, which include weekly group supervision, staff meetings, trainings and supervision</li><li>Obtain consent for treatment from the child welfare worker, where appropriate</li><li>Monitor eligibility and obtain authorizations where appropriate.</li><li>Through regularly scheduled sessions, provide psychotherapy, intensive clinical case management, and crisis intervention, to assigned children and families. Work with various modalities including individual, dyadic, and family therapy. Conduct assessments, diagnosis, and treatment plans in collaboration with clients, caregivers, and other providers. Provide appropriate mental health services.</li><li>Meet minimum productivity of 40% of service providers time</li><li>Use time-management skills and supervisory support to meet productivity, documentation, and timeliness requirements.</li><li>Follow regulatory guidelines, mandated reporting, and program/agency protocols in performing duties</li><li>Abide by all provisions of the ABW personnel manual</li><li>Perform any other duties as directed</li></ul> Qualifications: <ul><li>MSW, MA, PhD or PsyD from accredited school of social work or psychology. Must be licensed or registered with BBS or BOP.</li><li>Excellent clinical and writing skills.</li><li>Direct experience working with diverse racial and ethnic populations</li><li>Understanding of basic theoretical and developmental principles of infant, early childhood, and family mental health</li><li>Ability to understand psychological assessment reports; psychological assessment experience a plus for psychologist applicants</li><li>Must have a car and good driving record</li><li>Understand and desire to work with a strength-based mental health approach</li><li>Knowledge, understanding, and willingness to work with interdisciplinary approaches and partnerships</li><li>Understanding DSM, DC: 0-3R, and treatment plans</li><li>Ability to work independently and to work as a member of a team</li><li>Excellent organizational, computer and communication skills.</li><li>Ability to pass various background checks needed to work with children</li></ul> Work Environment While performing the duties of this job, the employee regularly works in an office or community setting. This position is eligible for telecommuting with supervisor approval. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m. (subject to change, with supervisor approval, to meet the business needs. Travel Local travel to various worksites is required. Work Authorization/Security Clearance Employees must pass a Livescan and receive TB and health clearances prior to employment. Driving records are periodically reviewed by company policy. Compliance with organizational vaccination policy. A Better Way is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, ethnic background, religion, gender, sexual orientation, HIV-status, national origin or disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Early Childhood Mental Health Clinician

PARENT ADVOCATE PARENT ENGAGEMENT PROGRAM - HAYWARD The Parent Engagement Program was developed by Alameda County to improve outcomes for families involved with the Child Welfare system. The strength of the Parent Engagement Program is our staff. Our Parent Advocates all have personal experience successfully navigating the Child Welfare system. With professional development, specialized training, and support, they are able to turn their experience into expertise offering hope and guidance to other parents who are currently involved with the Alameda County Child Welfare system. Starting pay is commensurate with relevant experience above the minimum requirements. Job Summary: As a Parent Advocate, you will work directly with parents involved in the Alameda County Child Welfare system advocating for and assisting them in successfully navigating this system. The Parent Advocate will collaborate with Alameda County Child Welfare Workers to support parents in engaging in their case plan activities and developing clear understanding of the issues that brought their family to the attention of Alameda County Department of Children and Family Services. The Parent Advocate will also contribute to Alameda County program and policy development by providing their insight and expertise as the parent voice in a variety of settings as requested by the Department of Children and Family Services. As a Parent Advocate, you will receive support from the Parent Engagement Program management team in the form of training, professional development, reflective supervision, and administrative support. Qualifications: <ul><li>A birth parent who has successfully navigated the Alameda County Child Welfare System as a client, who has exhibited exceptional qualities in their own efforts to reunify and carried out viable permanency plans for their children.</li><li>Ability to work directly with parents and to collaborate with Alameda County staff in order to deliver appropriate and supportive services to families.</li><li>Ability to engage cross-culturally with diverse clientele and community partners, providing culturally relevant and sensitive support.</li><li>Ability to engage professionally with parents, supervisors, peers, community partners and County staff.</li><li>Personal experience connecting with community resources and ability to support families in accessing all needed community resources.</li><li>Willingness to engage in personal and professional development in order to develop new skills and meet the challenges of the position.</li><li>Willingness to engage in reflective practices and utilize other clinical approaches in identifying and addressing personal issues which may affect or be affected by working with families involved with the Child welfare system</li><li>Demonstrate good verbal and written communication skills</li><li>Experience in computer skills and/or commitment to receive training in this area</li><li>Ability to pass a background clearance and TB test</li><li>Valid California driver’s license, a clear driving record, availability of personal vehicle, and personal vehicle insurance coverage.</li><li>Willingness to work overtime as needed, including some evening and weekend events.</li></ul> Duties and Responsibilities: <ul><li>Attend Emergency Removal, Considered Removal, Case Planning and Review Child and Family Team (CFTs) meetings to help ensure that families’ concerns are heard and addressed</li><li>Support parents with connecting to resources within their community to help parents address their basic needs and safety concerns.</li><li>Clarify and demystify Child Welfare and Juvenile Court systems and jargon for families.</li><li>Work with parents to address case plan requirements and develop positive relationships with their Child Welfare Workers; including participate in joint meetings between Child Welfare workers and parents</li><li>Provide weekly face to face home visits and phone calls with parents in order to provide them with emotional and practical support as they navigate the Child Welfare system (parent visits conducted in-person within the community or parents’ residence)</li><li>Assist parents with prioritizing their goals and case plan requirements.</li><li>Serve as a role model by demonstrating effective communication skills with Child Welfare Workers, other County staff, and community partners</li><li>Facilitate Parent Orientation Classes, informational classes orienting parents to the Child Welfare and Juvenile Dependency Court systems</li><li>Facilitate icebreaker meetings between birth parents and resource parents</li><li>Provide training to Alameda County Child Welfare Workers, Parent Attorneys, and other community partners</li><li>Co-facilitate Parent Support Groups and other parent training development events</li><li>Participate in weekly individual and group reflective supervision</li><li>Participate in required agency and county in-service trainings</li><li>Maintain accurate case documentation and complete all paperwork by deadlines</li><li>Meet and maintain all contract deliverables by deadlines</li><li>Communicate daily schedules and plans clearly to supervisor and other relevant parties</li><li>Maintain close contact with supervisor through email and cell phone contact (equipment provided)</li><li>Perform all other duties as necessary for the good of the agency and program</li></ul> Work Environment While performing the duties of this job, the employee regularly works in an office setting and in the community. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. Position Type/Expected Hours of Work This is a full-time non-exempt position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5:00 p.m. Some evenings and weekends required. Travel Local travel to various worksites and in the community is required. Work Authorization/Security Clearance Employees must pass a background check and receive TB and health clearances prior to employment. Covid-19 vaccination required. Annual driving records review. A Better Way is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, ethnic background, religion, gender, sexual orientation, HIV-status, national origin or disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Parent Advocate

Position Title:  Intensive Care Coordinator Accountability:  Clinical Supervisor Status: Full-time, Non-Exempt Revised:  December 2023 Hybrid Status:  EE2 INTENSIVE CARE COORDINATOR Alameda County Mental Health Program Role:  Under the direction of the Clinical Supervisor, the Care Coordinator works with families referred for Enhanced Care Management (ECM) and Intensive Care Coordination. ECM is a whole person care management benefit, which includes coordinating the medical and social needs beyond client’s mental health or substance use disorder (SUD) conditions. Intensive Care Coordination (ICC) includes components such as facilitating assessment, care planning and coordination of services, including urgent services for children or youth. ICC is delivered using a Child and Family Team (CFT) and is intended for children or youth whose treatment requires cross-agency collaboration. The Care Coordinator is responsible for using a collaborative and coordinated approach to linking participants with appropriate health and social services to address their specific needs and care plan goals. This role requires that the Care Coordinator is knowledgeable of relevant community resources and effective at communicating with other professionals, providers, and participants to successfully link participants to services. This position is based in our Fruitvale office, in Oakland. Starting pay is commensurate with relevant experience above the minimum requirements. Duties and Responsibilities:  <ul><li> In collaboration with the multi-disciplinary treatment team, the Care Coordinator will assess participants to address any problems, needs, or barriers identified in these areas (but not limited to): Specialty Mental Health Services, Substance Use Disorder, Child Welfare System, Housing, Employment, Education and training. </li><li> Complete assessment and care plan of participants. </li></ul><ul><li> Provides participants with high-quality referrals and linkages for patients to necessary resources and services as identified in the Treatment Plan/Problem List, playing an active role in reducing access barriers and ensuring participants have ‘actual’ access to needed services. </li><li> Acts as a bridge between health and human service providers to ensure that information is appropriately exchanged, and participants are successfully linked to needed resources/services. </li><li> Supporting participants treatment adherence, including scheduling appointments, appointment reminders, coordinating transportation, ensuring connection to public benefits, identifying barriers to adherence and accompanying participants to appointments, as needed. </li><li> Coordinates care with other community agencies by assisting participants with eligibility, documentation, and applications, etc. needed to access services/resources </li><li> Participates in coordinated activities, such as the Child and Family Team (CFT). </li><li> Documentation of participant progress via Electronic Health Record </li></ul> Qualifications:  <ul><li> High school diploma or lived experience and 2+ years of experience providing case management or coordinated services in human services. </li><li> Strong oral and written communication skills </li><li> Ability to work independently and within a team </li><li> Ability to take direction </li><li> Ability to work effectively with diverse group of clients, staff, and community members </li><li> Organized, detail-oriented, and a creative problem-solver </li></ul> Work Environment  While performing the duties of this job, the employee regularly works either in an office setting or in the community. Physical Demands  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. Must be able to reach, bend, lift and move boxes up to 15 pounds. Position Type/Expected Hours of Work  This is a full-time position. Days and hours of operations are Monday through Friday, 9 a.m. to 5:00 p.m. Schedule defined by Supervisor and subject to change to meet the business needs. Travel  Local travel to various worksites and off-site locations are required. Work Authorization/Security Clearance  Employees must pass preemployment clearances including livescan and TB test.  Driving records are periodically reviewed by the Agency. A Better Way is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, ethnic background, religion, gender, sexual orientation, HIV-status, national origin or disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Intensive Care Coordinator

PROGRAM SUPERVISOR FAMILY RECLAIM SERVICES (FRS) HAYWARD OFFICE Family Reclaim Services (FRS) provides specialized case management services for families whose children are living at home with their parent or guardian while under the supervision of the Juvenile Courts through  Children and Family Services (CFS) department of the Alameda County Social Services Agency. The case management services are designed to help families reduce the risk of entry into the foster care system due to child abuse or neglect after the close of their dependency case. Job summary: Reporting to the Director of Social Services Programs, the Program Supervisor will be the direct supervisor to a team of Family Advocates. Supervision will be accomplished through weekly group and/or individual supervision, crisis management, training, and providing other supportive services to staff. Supervisors also accompany staff on face-to-face visits and assist with assessments, family engagement, and/or community linkages. This is a unique position directly supervising up to 6 staff.  The Family Advocates are an incredible group of parents who have personal experience successfully navigating the Alameda County Child Welfare system with their own families. Family Advocates utilize their lived experiences to engage and motivate families while using a family-centered approach. The Program Supervisor also helps to ensure that culturally sensitive and family friendly engagement practices permeate throughout the program. The FRS Program Supervisor have the privilege of supporting staff as they go through incredible personal and professional growth. Program Supervisors collaborate with staff to assess strengths and build professional skills to ensure Family Advocates  are providing high quality services to families within Alameda County. FRS Program Supervisor will work closely with the Director of Social Services Programs and become  deeply involved in program development and training for all staff. Essential to this position is a very strong commitment to: <ul><li>Supporting Family Voice and Parent Partnership </li><li>Collaboration with Child Welfare </li><li>Cultural Humility and Inclusivity</li><li>Solid management practices</li><li>Professional growth</li></ul> This position is perfect for a peer professional, case manager, or clinician with strong management experience, who is ready to step up to supervision. While it does represent a step away from direct service, the program’s deep commitment to work-force development and support calls on many of the same skills that are required of a peer professional, case manager, or clinician serving our families. Duties and Responsibilities: <ul><li>Provide direct weekly individual supervision to all assigned staff</li><li>Responsible for facilitating reflective clinical group supervision weekly and providing ongoing feedback and training to staff.</li><li>Review, closely monitor, and provide weekly feedback to assigned staff; including in case management, committee work duties, agency/program deadlines, and contract deliverables </li><li>Coach and support staff in their initial and ongoing engagement with families working towards reunification and family stabilization after dependency case closure</li><li>Support staff to initiate and maintain ongoing collaboration with community service providers to monitor the family’s service deliveries and access to linkages .</li><li>Assist with program data collection and compilation for various contract reporting</li><li>Maintain a variety of records, logs and files; electronically store and retrieve documents as required</li></ul><ul><li>Work closely with the Alameda County CFS staff to provide and receive feedback and evaluation of staff to ensure alignment and continuity of goals and practices are met </li><li>Coach staff to develop familiarity around available concrete supports and community resources within the client’s community</li><li>Develop and maintain working relationships with community partners and partnering agencies</li><li>Develop and administer professionalism and work skill training as needed for staff</li><li>Coach staff to agency mission and value-driven competence.</li><li>Attend all necessary agency meetings including but not limited to Staff Meetings, Team Meetings, County Meetings, Committees, and Management Team Meetings.</li><li>Engage in Agency Cross training and skill development </li><li>Some schedule flexibility required for evening and weekend events</li><li>Perform all other duties as necessary for the good of the program and agency</li></ul> Qualifications: <ul><li>Bachelor’s degree in social work, Marriage and Family Counseling, Psychology, or related field</li><li>A clinical background is preferred, but applicants with more than 5 years of experience working as a peer support professional will also be considered</li></ul><ul><li>Personal life experience navigating one of the following systems on behalf of a family member is preferred: child welfare, juvenile justice, criminal justice system, special education support, developmental services, and mental health.</li><li>Demonstrate strong supervision, management and leadership skills utilizing reflective practices and participatory goal setting required.</li><li>Understanding of Family-Driven services and Parent Advocacy, Wellness and Recovery, Substance Abuse and individual and family therapy.</li><li>Understanding of and ability to teach clinical case management under a family systems umbrella.</li><li>Ability to effectively complete simultaneous linked projects and demonstrate excellent time management</li><li>Demonstrate knowledge and skills to effectively deliver staff training and techniques for successful staff supervision and team building</li><li>Build relationships with public and community agencies to develop resources for services for families</li><li>Excellent written and communication skills.</li><li>Knowledge and experience with accessing community resources across age ranges.</li><li>Commitment to Diversity and Cultural Humility.</li><li>Possess strong problem-solving skills</li><li>Represent the agency on various committees; attend meetings ensuring the agency views are represented.</li></ul><ul><li>Ability to work in a demanding environment with frequent interruptions.</li></ul><ul><li>Training and experience in Motivational Interviewing preferred.</li><li>Experience working with parents, children, and/or families involved with the child welfare system required.</li></ul><ul><li>Ability to pass a background clearance and TB test </li><li>Valid California driver’s license, a clear driving record, availability of personal vehicle, and personal vehicle insurance coverage.</li></ul> Preferred Qualifications: <ul><li>Master’s degree in social work, Marriage and Family Counseling, Psychology from an accredited school or related field preferred</li></ul> Work Environment While performing the duties of this job, the employee regularly works in an office setting and in the community. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. Position Type/Expected Hours of Work This is a Part-time non-exempt position. Hours/schedule vary depending on program need. Weekend hours may also be required. Work hours subject to change, with supervisor’s approval, to meet the business needs. Travel Travel to various worksites is required Work Authorization/Security Clearance Employees must pass a background check and receive TB and health clearances prior to employment. Compliance with organizational vaccination’s policy. A Better Way is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, ethnic background, religion, gender, sexual orientation, HIV-status, national origin or disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Program Supervisor (FRS) - Part-Time

FAMILY ADVOCATE  FAMILY RECLAIM SERVICES (FRS)  HAYWARD OFFICE Family Reclaim Services (FRS) encompass specialized case management services for families where children are living at home with their parent or guardian and whose families are under supervision of the Juvenile Courts through the Children and Family Services (CFS) department of the Alameda County Social Services Agency. The case management services are designed to help families reduce the risk of entry into foster care due to child abuse or neglect after the close of their dependency case. The strength of the FRS program is our staff. Our Family Advocates have personal experience successfully navigating the Alameda County Child Welfare system with their own families. Family Advocates utilize their lived experiences to engage and motivate families while using a family-centered approach. Job Summary: The Family Advocate will provide hands-on in person case management to families with an open child welfare case where the children are residing with their parent or guardians, or for families where the child has recently returned to the custody of a parent or guardian. The Family Advocate will provide coaching and encouragement to families while utilizing their lived experience navigating multi systems or the child welfare system to support the family in meeting their goals. The Family Advocate helps to ensure that the integrity of the individual family's culture is fully integrated into every aspect of the care and support offered to the child and family. The Family Advocate ensures that culturally sensitive and family friendly engagement practices permeate throughout all of our program offerings. The Family Advocate will collaborate with Alameda County Child Welfare Workers to support parents in engaging in their case plan activities and/or transition after case closure to ensure parents have a clear understanding of the issues that brought their family to the attention of Alameda County Department of Children and Family Services. As a Family Advocate , you will receive support from the Family Reclaim Services program management team in the form of training, professional development, reflective clinical supervision, and administrative support. Qualifications:  <ul><li> Minimum Qualifications for Family Advocate: A parent who has successfully navigated the Alameda County Child Welfare System as a client, who has exhibited exceptional qualities in their own efforts to reunify and carried out viable permanency plans for their children while maintaining child safety past case closure. Or a peer professional with some personal experience successfully navigating multi-systems within the Alameda County, with 2 years previous case management experience working in the field relevant to client population. </li><li> Ability to work directly with parents and to collaborate with Alameda County staff in order to deliver appropriate and supportive services to families. </li><li> Ability to engage cross-culturally with diverse clientele and community partners, providing culturally relevant and sensitive support. </li><li> Personal experience connecting with community resources and ability to support families in accessing all needed community resources. </li><li> Must have an understanding of child/adolescent development </li><li> Experience in Motivational Interviewing and/or commitment to receive training in this area. </li><li> Ability to engage professionally with parents, supervisors, peers, community partners and County staff. </li><li> Willingness to engage in personal and professional development in order to develop new skills and meet the challenges of the position. </li><li> Willingness to engage in reflective practices and utilize other clinical approaches in identifying and addressing personal issues which may affect or be affected by working with families involved with the Child welfare system </li><li> Demonstrate good verbal and written communication skills </li><li> Demonstrate good organizational skills </li><li> Experience in computer skills and/or commitment to receive training in this area </li><li> Ability to pass a background clearance and TB test </li><li> Valid California driver’s license, a clear driving record, availability of personal vehicle, and personal vehicle insurance coverage. </li></ul><ul><li> Willingness to work overtime as needed, including some evening and weekend events. </li></ul> Preferred Qualifications:  <ul><li> Bilingual/Bicultural (Spanish) preferred </li></ul>   Duties and Responsibilities:  <ul><li> Provide weekly face to face visits (in home and community) and phone calls with parents in order to provide them with emotional and practical support as they navigate the Child Welfare system </li><li> Work with parents to address child welfare case plan requirements and/or reduce the risk of entry into foster care due to child abuse or neglect. </li><li> Clarify and demystify Child Welfare and Juvenile Court systems and jargon for families. </li><li> Advocate on behalf of families with schools, health care, and other community services or providers, etc. </li><li> Provide one to one support to the parent, i.e., role modeling advocacy for the parent: acting as a sounding board, motivator and a coach for the parent. </li><li> Support families with linkages to community resources that address basic needs and stabilization concerns, such as parent training, housing navigation, childcare, navigating legal system, escaping intimate partner violence, emergency food, supportive counseling and crisis intervention, finance management, nutritional guidance, parent support groups, etc. </li><li> Assist families with increasing their support network on behalf of the needs of their child(ren) </li><li> Conduct screenings to identify family concerns and improvement in family functioning </li><li> Attend any Case Planning and Review Child and Family Team (CFTs) meetings to help ensure that families’ concerns are heard and addressed </li><li> Demonstrate sensitivity and competence in dealing with ethnic, cultural, and socioeconomically diverse client population spanning over a large geographic area. </li><li> Increase awareness about the importance of parent/professional partnerships </li><li> Assist in the ongoing development and evaluation of the child’s treatment plan, including educational, mental health, and substance treatment plans </li><li> Participate in Inter-Disciplinary Team meetings and represent the parent’s perspective </li></ul><ul><li> Engage in personal and professional development in order to develop new skills and meet the challenges of the position. </li><li> Participate in related parent education trainings and workshops </li><li> Participate in weekly individual and group supervision </li><li> Participate in required agency and county in-service training program </li><li> Co-facilitate Parent Support Groups and other parent training development events </li><li> Maintain accurate case documentation, assessments, and complete all paperwork by deadlines </li><li> Communicate daily schedules and plans clearly to supervisor and other relevant parties. </li><li> Maintain close contact with supervisor through email and cell phone contact (equipment provided). </li><li> The ability to relate effectively and professionally with parents, supervisor, co-workers and staff in support of families. </li><li> Meet and maintain all contract deliverables by deadlines </li><li> Perform all other duties as necessary for the good of the agency and program </li></ul> Work Environment  While performing the duties of this job, the employee regularly works in an office setting and in the community. Physical Demands  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. Position Type/Expected Hours of Work  This is a full-time non-exempt position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5:00 p.m. Some evenings and weekends are required. Travel  Travel to various worksites is required Work Authorization/Security Clearance  Employees must pass a background check and receive TB and health clearances prior to employment. Compliance with organizational vaccination policy. A Better Way is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, ethnic background, religion, gender, sexual orientation, HIV-status, national origin or disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  .

Family Advocate (FRS)

Role:  Under the supervision of the Mental Health Programs Director, the School Based Clinician has the primary responsibility for providing direct mental health services to children and youth at assigned school site. School-based Clinicians will also provide services in the community and may have a small percentage of their caseload community based. Services include providing individual, group, and family therapy (as needed) to elementary and middle school level children; collaboration with educational staff; performing intake evaluations, which includes forming diagnostic formulations; providing case management, treatment planning, and therapeutic interventions for children and youth as a member of the multi-disciplinary treatment team. School Based clinicians will also develop and provide specific site based trainings for caregivers and/or school staff. Topics range from supporting school sites to be more trauma informed to support staff and caregiver better evaluate high risk behaviors and develop safety plans. Starting pay is commensurate with relevant experience above the minimum requirements. Covid-19 vaccination including booster is required. At A Better Way, we are dedicated to serving children and youth who are in – or at risk of entering - foster care. We support children in the foster system, and help them navigate the most difficult times of their life. Be inspired by your own actions. Join our talented and genuinely caring team. Our attractive compensation package includes base salary, sign-on bonus, 4 weeks PTO (5 weeks after 2 years!) , 16 holidays including 2 floating holidays, medical insurance, unlimited access to tele-health, and more. Covid-19 vaccination required. Services are delivered in Contra Costa, program headquarter located in Oakland, CA. Duties and Responsibilities: <ul><li>Provides culturally/linguistically sensitive individual, group, family and collateral outpatient psychotherapy to EPSDT/Medi-Cal eligible clients referred for treatment.</li><li>Support school staff and families better understand mental health needs and provision by providing 1-3 annual trainings  </li><li>Provides individual, group, and/or collateral Mental Health Rehabilitation Services as needed. Co-facilitates groups with team members if needed and as appropriate. </li><li>Develops, cultivates, and maintains positive relationships with the principal, school staff, and team clinicians. </li><li>Maintains caseload as relevant to FTE (1.0 FTE= 18-20 case minimum: case minimum) and co-facilitates at least one group each fiscal year, starting in October. </li><li>Provides services to at least 25 unduplicated kids in a school year (1.0 FTE = 25 unduplicated;). </li><li>Informs Principal when making a CPS report and may support teachers in doing so, if requested. </li><li>Knowledge of the standards set by the county, state, Board of Psychology/ Board of Behavioral Sciences, Medi-Cal, EPSDT and internal ABW clinical quality standards. </li><li>Attend appropriate meetings, which include weekly group supervision, staff meetings, trainings and supervision</li><li>Monitor eligibility and obtain authorizations where appropriate.</li><li>Consults with parents regarding educational and social issues of their children. Helps parents understand their child's abilities, needs and opportunities, especially in relationship to mental health.</li><li>Meet minimum productivity of 40% of service providers time</li><li>Use time-management skills and supervisory support to meet productivity, documentation, and timeliness requirements.</li><li>Follow regulatory guidelines, mandated reporting, and program/agency protocols in performing duties</li><li>Abide by all provisions of the ABW personnel manual</li><li>Perform any other duties as directed</li></ul> Qualifications: <ul><li>MSW, MA, PhD or PsyD from accredited school of social work or psychology. </li><li>Must be licensed or registered with BBS or BOP.</li><li>Excellent clinical and writing skills</li><li>Bilingual (Spanish/English) a plus</li><li>Direct experience working with diverse racial and ethnic populations in community and/or school settings</li><li>Understanding of basic theoretical and developmental principles of child and youth development</li><li>Ability to understand psychological assessment reports; psychological assessment experience a plus for psychologist applicants</li><li>Must have a car and good driving record</li><li>Understand and desire to work with a strength-based mental health approach</li><li>Knowledge, understanding, and willingness to work with interdisciplinary approaches and partnerships</li><li>Understanding DSM, and treatment plans</li><li>Ability to work independently and to work as a member of a team</li><li>Excellent organizational, computer and communication skills</li></ul> Work Environment While performing the duties of this job, the employee regularly works in an office setting and or in the community. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, 9:00 a.m. to 5:00 p.m. (subject to change, with supervisor approval, to meet the business needs). Travel Local travel to various worksites and local schools is required. Work Authorization/Security Clearance Employees must pass a livescan and receive TB and health clearances prior to employment. Driving records are periodically reviewed per company policy.

School-based Behavioral Health Clinician

Position Title: MHFA Certification Instructor - Bilingual Accountability: Director of Training Status: Part-time, non-exempt Revised: March 2024 Training Facilitator - Bilingual Role: This part-time MHFA Certification Instructor role is 95% training facilitation and 5% administration. Bilingual Spanish is preferred. MHFA Certification Instructor will attend a 3-5 day Mental Health First Aid (MHFA) train the trainer certification program to become certified in the MHFA training model. MHFA Certification Instructor will be responsible for training 8 hours courses to groups of 6-50 people, in English and Spanish. Large groups will have a co-facilitator. Trainings will occur across local bay area counties or virtually pending director of training instruction. MHFA Certification Instructor will support with minimal administrative work within MHFA learning portal and ABW documentation portals. Duties and Responsibilities: <ul><li>Become a certified in MHFA instructor (paid for by A Better Way)</li><li>Facilitate 8 hour MHFA courses</li><li>Administrative support in the MHFA instructor portal</li><li>Scheduling MHFA course dates</li><li>Manage MHFA material inventory</li><li>Registration morning of training</li><li>Coordination with off-site venues</li><li>Network and attend countywide MHFA trainer provider meetings</li><li>Submitting training documentation where necessary</li><li>Special projects and other related administrative duties</li></ul> Qualifications: <ul><li>Bilingual- Spanish </li><li>Bachelor or Master’s degree, clinical experience preferred</li><li>Personal and or professional experience with and knowledge of Mental Health First Aid Issues</li><li>Must be able to work independently</li><li>Must be exceedingly well organized, detail oriented, accurate and timely with assigned tasks</li><li>Must be flexible and enjoy challenges of executing a wide range of projects through both independent and collaborative efforts</li><li>Ability to respond to change efficiently</li><li>Handle essential tasks as assigned</li><li>Must be able to interact skillfully with staff (at all levels) in a fast paced environment, sometimes under pressure, remaining flexible, proactive, resourceful and efficient.</li><li>A high level of professionalism and confidentiality is crucial to this role</li><li>Expert level written and verbal communication skills and attention to detail</li><li>Ability to travel to training sites and other places as needed</li><li>Intermediate level ability with MS Office: Word, Excel, Access and Outlook</li><li>Non-profit experience preferred</li><li>Good driving records</li><li>Ability to work intermittent nights and weekends</li></ul> Work Environment While performing the duties of this job, the employee regularly works in an office setting, hybrid home setting, and in various community locations such as schools and conference rooms. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. Must be able to reach, bend, lift and move boxes up to 15 pounds. Position Type/Expected Hours of Work This is a part-time position. Hours may vary from zero to nineteen hours per week.  Schedule is defined by Supervisor and subject to change to meet the business needs. Travel Local travel to various worksites is required. Work Authorization/Security Clearance Employees must pass a background check and receive TB and health clearances prior to employment. A Better Way is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, ethnic background, religion, gender, sexual orientation, HIV-status, national origin or disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Training Facilitator - Bilingual

Job summary: A Better Way, Inc. is seeking a motivated and compassionate Outreach Worker to join our Early Childhood Mental Health Prevention and Intervention Program. This role is pivotal in connecting with caregivers of young children (birth to eight years of age) who are facing or at risk of serious mental health issues. The Outreach Worker will play a crucial role in not just identifying and engaging these families, but also in organizing events to increase awareness and support for the program. We are especially interested in candidates with lived experience as a parent or caregiver within our priority population or those with extensive knowledge of and experience with these communities. Job Duties and Responsibilities: Network Outreach &amp; Promotion of Services- <ul><li>Forge and sustain partnerships with referral sources such as healthcare providers, educational institutions, and community organizations.</li><li>Proactively promote the program's goals and services to the community and network partners through various communication channels.</li><li>Create and disseminate informational materials in all relevant languages to accurately describe the program's offerings.</li><li>Keep abreast of and incorporate community resources into the program's service plans.</li></ul> Qualifications and Characteristics Desired: <ul><li>Bachelor’s degree in Social work, Psychology, or a related field preferred, or equivalent years of experience working in the human service, social services field </li><li>Preferred: lived experience as a parent or caregiver of a child, having navigated early childhood and or mental health support within the county, or possess extensive experience working with such populations.</li><li>Demonstrated experience in community outreach, event planning, or a related role, ideally within a mental health, early childhood, or family support setting.</li><li>Excellent interpersonal and communication skills, with a strong ability to engage with diverse communities.</li><li>Knowledge of local community resources and a commitment to staying informed about available services for families and young children.</li><li>Bilingual or multilingual abilities highly desired to serve non-English speaking communities effectively.</li><li>Strong organizational skills, with a proven ability to manage multiple priorities and cases efficiently.</li></ul> Work Environment While performing the duties of this job, the employee regularly works in an office setting. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. Position Type/Expected Hours of Work Full- Time 40hrs per week Travel Local travel as needed Work Authorization/Security Clearance Employees must pass Live-Scan check and receive TB and health clearances prior to employment. Covid-19 vaccination is required. A Better Way is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, ethnic background, religion, gender, sexual orientation, HIV-status, national origin or disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Outreach Worker -  ECMH PIP

Position: Family Partner Accountability: Reports to ECMH-PEI Program Manager Job Status: Regular, Full Time, Non-Exempt Hybrid status: EE2 Date Revised: March 2024 Family Partner Early Childhood Mental Health Prevention and Early Intervention - Fruitvale Job summary: A Better Way, Inc. is seeking a dedicated Family Partner to join our Early Childhood Mental Health Prevention and Early Intervention (ECMH-PEI) Program. This role is designed for professionals with personal lived experience navigating service systems for their child, offering a unique perspective that enriches the support provided to families navigating mental health services. The Family Partner serves as a vital link between families and ECMH/PEI services, ensuring that the family's voice and choice are respected and prioritized. This position reports directly to the Program Manager and plays a key role in facilitating community linkages, supporting the organization and enhancing access to various community services and supports. Job Duties and Responsibilities: <ul><li> Facilitate and support community linkages for families, guiding them to appropriate services such as medical, educational, and social supports to build resilience and autonomy. </li><li> Organize and support the delivery of parent Cafés and support groups, providing a safe and nurturing environment for parents to share experiences and learn from each other. </li><li> Use initial screening and assessment tools to support the early identification of potential mental health issues in children, collaborating with the care team to ensure appropriate follow-up and intervention. </li><li> Develop and maintain relationships with community partners and service providers, enhancing the referral network available to families. </li><li> Serve as an advocate for families, ensuring their needs and preferences are communicated and respected throughout the service delivery process. </li><li> Maintain accurate and timely documentation of all interactions, interventions, and outcomes with families, contributing to the program's evaluation and continuous improvement efforts. </li><li> Participate in team meetings, supervision, and training sessions as required, sharing insights and strategies to improve service delivery and outcomes for families. </li></ul> Qualifications and Characteristics Desired: <ul><li> Must be a parent who has successfully navigated service systems on behalf of their own child, demonstrating a strong understanding of the challenges and pathways to accessing care and support within the community. </li><li> Experience in facilitating or co-facilitating support groups such as parent Cafés and other group-based support activities. </li><li> Deep understanding of and ability to guide families through service systems, making complex processes more accessible and reducing barriers to care. </li><li> Demonstrated sensitivity to and competence in dealing with diverse client populations and addressing social determinants of health. </li><li> Strong communication skills, both verbal and written, with the ability to act as a liaison between families and service providers. </li><li> Familiarity with initial screening and assessment tools like the North Carolina Family Assessment Scale (NCFAS), Ages &amp; Stages Questionnaires (ASQ/ASQ-SE), and Pediatric Symptoms Checklist. </li><li> Willingness to engage in ongoing professional development and reflective practices. </li><li> Valid California driver's license, clear driving record, personal vehicle, and insurance coverage for travel as needed. </li><li> Bilingual/bicultural competencies preferred to meet the diverse needs of the community served. </li></ul> Work Environment While performing the duties of this job, the employee regularly works in an office setting. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. Position Type/Expected Hours of Work Full- Time , Non-exempt, 40hrs per week Travel Local travel as needed Work Authorization/Security Clearance Employees must pass LiveScan check and receive TB and health clearances prior to employment. Compliance with vaccination policy. A Better Way is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, ethnic background, religion, gender, sexual orientation, HIV-status, national origin or disability. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

17 A Better Way, Inc. Jobs