Workplace Diversity
CART Captioner and Coordinator

CART Captioner and Coordinator

locationUnited States
PublishedPublished: 1/13/2024
Project Management / Professional Services
Full Time


CART Captioner and Coordinator

University Administration


Job Summary

University Disability Resources (UDR) provides leadership to University efforts to ensure an accessible, welcoming working and learning environment for individuals with disabilities while ensuring compliance with federal and state regulations. UDR serves as a central resource on disability-related information, procedures and services for the University community and provides expertise in the development, implementation, and acquisition of standard disability-related University practices, procedures and resources. 

Position Description

This is a fully benefited, full-time Harvard University position that has been funded for two years. There is the possibility of renewal, contingent on funding, university priorities and satisfactory job performance.

Reporting to the Associate Director of University Disability Resources (UDR), the Communication Access Realtime Translation (“CART”) Captioner and Coordinator is a two year term, full time benefited position that provides real-time captioning for students with disabilities in classes, academic activities, and at University events using a stenographic machine, computer and real-time captioning software. The CART Captioner and Coordinator also manages scheduling and coordination of additional captioners to facilitate the provision of accommodations for the University community. This position requires occasional evening and weekend work.

This position will also involve education of community members on the captioner role and how to work effectively and appropriately with a captioner. It will include coordinating with faculty and teaching staff to obtain materials necessary to prepare for captioning content that may at times be technical and/or complex. Preparation for academic setting captioning may include researching and becoming familiar with technical terminology and maintaining and updating a captioning dictionary. Editing transcripts will be required at times.


Basic Qualifications

  • Proficient in use of a stenographic machine, laptop and captioning software to provide realtime word-for-word transcriptions of spoken English into text, not summarized, in academic settings. Real-time captioning should be provided at a minimum of 200 words per minute with at least 98.5% accuracy, effectively listening for continuity, sense, and detail.
  • Ability to hear spoken English. 
  • Certified Realtime Captioner (CRR); Certified Realtime Reporter (CRR); or, Registered Professional Reporter (RPR) through the National Court Reporters Association (NCRA).
  • Ability to perform the following: sit for extended periods of time, lifting, bending, pushing, pulling, kneeling, reaching, carrying objects (up to 20 pounds).

Additional Qualifications and Skills

  • 2 or more years CART captioning experience in a higher education setting is preferred. 
  • Working knowledge of or the ability to learn the vocabulary, terminology, and basic information in a variety of subjects commonly found in a university environment.
  • Administrative, coordinating and recordkeeping skills. 
  • Ability to communicate effectively, both orally and in writing. 
  • Experience working in advanced academic environments is preferred. 
  • Ability to navigate in a decentralized environment.  
  • Prior attendance at an institution of higher education is not required but is preferred to demonstrate familiarity with the various settings and protocols associated with this work. 
  • Previous captioning experience in a post-secondary setting is preferred. 

Additional Information

As part of the application process, please submit a Resume and Cover Letter along with a 1-2 paragraph statement describing how you have worked to create and foster an inclusive work environment.

Harvard Human Resources is committed to enabling Harvard’s world changing mission through inclusive excellence in Human Resources practices. We welcome applicants who bring varied experiences, backgrounds, and expertise to advance the work of the department in service to Harvard’s mission.  

Please note:

•    Harvard University requires pre-employment reference and background screening.
•    We are unable to provide work authorization and/or visa sponsorship.
•    This position has a 90-day orientation and review period.


Work Format Details

This is a hybrid position that is based in Massachusetts. Additional details will be discussed during the interview process. All remote work must be performed within one of the Harvard Registered Payroll States, which currently includes Massachusetts, Connecticut, Maine, New Hampshire, Rhode Island, Vermont, Georgia, Illinois, Maryland, New Jersey, New York, Virginia, Washington, and California (CA for exempt positions only). Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.


We invite you to visit Harvard's Total Rewards website ( to learn more about our outstanding benefits package, which may include:

  • Paid Time Off: 3-4 weeks of accrued vacation time per year (3 weeks for support staff and 4 weeks for administrative/professional staff), 12 accrued sick days per year, 12.5 holidays plus a Winter Recess in December/January, 3 personal days per year (prorated based on date of hire), and up to 12 weeks of paid leave for new parents who are primary care givers.
  • Health and Welfare: Comprehensive medical, dental, and vision benefits, disability and life insurance programs, along with voluntary benefits. Most coverage begins as of your start date.
  • Work/Life and Wellness: Child and elder/adult care resources including on campus childcare centers, Employee Assistance Program, and wellness programs related to stress management, nutrition, meditation, and more.
  • Retirement: University-funded retirement plan with contributions from 5% to 15% of eligible compensation, based on age and earnings with full vesting after 3 years of service.
  • Tuition Assistance Program: Competitive program including $40 per class at the Harvard Extension School and reduced tuition through other participating Harvard graduate schools.
  • Tuition Reimbursement: Program that provides 75% to 90% reimbursement up to $5,250 per calendar year for eligible courses taken at other accredited institutions.
  • Professional Development: Programs and classes at little or no cost, including through the Harvard Center for Workplace Development and LinkedIn Learning.
  • Commuting and Transportation: Various commuter options handled through the Parking Office, including discounted parking, half-priced public transportation passes and pre-tax transit passes, biking benefits, and more.
  • Harvard Facilities Access, Discounts and Perks: Access to Harvard athletic and fitness facilities, libraries, campus events, credit union, and more, as well as discounts to various types of services (legal, financial, etc.) and cultural and leisure activities throughout metro-Boston.

Job Function

Faculty & Student Services, Human Resources

Department Office Location

USA - MA - Cambridge

Job Code

405011 Stud Serv Professional (N)

Work Format

Hybrid (partially on-site, partially remote)



Salary Grade



University Disability Resources


55 - Hvd Union Cler & Tech Workers

Time Status


Appointment End Date


Pre-Employment Screening

Education, Identity

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

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