Workplace Diversity
Dental Assistant

Dental Assistant

locationBoston, MA, USA
PublishedPublished: 12/22/2023
Full Time

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Time Type:

Part time



All Locations:

East Boston


The Dental Assistant is responsible for various non-skilled dental tasks for patients of all ages, for the maintenance and control of non-pharmaceutical supplies and equipment and for assigned clerical activities. The Dental Assistant is supervised by a Dentist. On the job training included, no certificate needed!

Essential Duties & Responsibilities

  • Participates in direct patient care activities as directed by a Dentist.  These include: All duties and responsibilities of  dental assistants as outlined by the Board of Registration  in Dentistry regulations manual according to level of training.
  • Prepares for sessions and ensures all charts, equipment and x-rays are available for the provider and the patient.
  • Facilitates efficient patient flow and workflow as directed.
  • Follows the procedure for booking routine referrals and urgent appointments.
  • Maintains work area in an orderly manner.
  • Communicates effectively with children, adolescents, adults and the elderly.
  • Actively participates in EBNHC programs and committees.
  • Reports safety and equipment problems, malfunctions or missing equipment.
  • Assist with clerical activities and check in and check out with patients  as directed by the dental supervisor and dentists.  
  • Updates supply inventory as needed and puts away supplies to maintain par levels to meet department needs.
  • Comply with established workflows for all laboratory  cases
  • Clean, package, sterilize contaminated equipment, and store  in accordance with infection control policies and procedures as outlined by EBNHC. Properly documents all sterilization activities as required
  • Interacts with patients or other staff in a professional and respectful manner, which reflects the needs and concerns of the individual.  Consistently provides excellent customer service and makes patients feel welcome. Maintains a positive attitude. Uses communication devices appropriately.
  • Participates in required departmental activities.
  • Promotes a sense of “team work” through demonstration of self-direction and self-motivation. Solves problems independently or knows when to seek consultation.
  • Follow established EBNHC and  departmental policies and procedures for operating equipment, maintenance,  environmental safety, emergency response and infection control.
  • Able to navigate dental computer software and use as directed during treatment planning and other procedures as needed.
  • Follows clinical policies on seating and dismissing patients
  • Reviews schedules in advance to correct any errors. Assists with forms, letters and other clinical paperwork as directed.
  • Take appropriate xrays as directed by a dentist according to guidelines
  • Successfully complete all aspects of their  assigned role for the day
  • Identifies and verifies patient and demographic information as directed by Departmental and EBNHC policies.
  • Is timely and punctual when arriving at work and seating patients
  • Understands organizational structure of Specialty Department and Dental Unit routine, and adheres to department policies and procedures (i.e., dress code, attendance, cell phone use, food at desk, etc.)
  • Performs other duties as authorized (i.e. interpretation of demographic information etc.). Makes optimal use of standby time.

Qualifications & Requirements:

  • High School Diploma or GED
  • Graduate from a Certified Dental Assistant program or you are eligible to apply for on the job training
  • Previous experience in a dental or medical dept preferred
  • Good written and verbal communication skills.
  • Ability to communicate effectively and respectfully with internal and external customers.
  • Bilingual skills preferred.