At Revere Health, we believe there is a better path to healing and healthcare maintenance, and we’re working on this mission—one patient at a time. We’re a national leader in a movement called value-base care which aims to improve treatment outcomes and keep costs down. Our internal culture is one that promotes respect and consistently recognizes the impact that individual employees have on the mission of the organization.
We are seeking an experienced Director of Risk Management (RN) to lead our clinical risk management program across our multi-specialty practice. This is a key leadership role responsible for evaluating clinical events, reducing liability exposure, enhancing patient safety systems, and partnering with providers and leadership to strengthen our culture of safety.
Position Summary
The Director of Risk Management (RN) oversees all aspects of clinical risk identification, reporting, investigation, and mitigation. This role serves as the primary liaison with Revere Health’s malpractice insurance carrier, coordinates enterprise-wide event management, and supports providers in delivering safe, transparent, high-quality care. The ideal candidate brings strong clinical judgment, analytical ability, and the communication skills needed to work effectively across diverse teams and locations.
Key Responsibilities
Event Investigation & Analysis
- Receive and review adverse events, near misses, errors, and clinically related patient complaints.
- Lead and support thorough event reviews and root cause analyses (RCAs).
- Identify system vulnerabilities and trends to drive preventive strategies.
- Maintain centralized event reporting and ensure timely follow-up and resolution.
- Prepare incident summaries, dashboards, and reports for leadership and committees.
Malpractice Insurance Coordination
- Serve as the primary contact for the organization’s malpractice insurance carrier.
- Assist providers with compliant and timely reporting of incidents or potential claims.
- Coordinate case reviews and documentation needs with insurance representatives and legal counsel.
Risk Identification & System Improvement
- Conduct proactive risk assessments of clinical processes, workflows, and documentation practices.
- Collaborate with operational and clinical leaders to implement corrective action plans.
- Support enterprise quality and patient safety initiatives and ensure alignment with risk management priorities.
- Monitor patient care trends to identify emerging risks related to new services or care models.
Education & Communication
- Provide staff and provider education on reporting processes, disclosure practices, and risk prevention.
- Support clinicians in communicating with patients and families following adverse events, applying Just Culture principles.
- Facilitate debriefings and promote psychological safety after significant or stressful incidents.
Skills & Competencies
- Exceptional verbal and written communication skills.
- Strong critical thinking, interpersonal, and problem-solving abilities.
- Proficiency with Microsoft Office (Word, Excel) and electronic reporting tools.
- Ability to work collaboratively with clinicians, leadership, and staff across multiple locations.
Qualifications
- Bachelor’s Degree in Nursing or related field required.
- Current RN licensure in the State of Utah.
- Minimum 3–5 years of clinical RN experience.
- 1–3 years of experience in risk management, quality improvement, or patient safety (ambulatorily focused preferred).
- Knowledge of malpractice insurance processes, event investigation methodologies, and regulatory standards.