Director, Talent Development & Enablement

Astound is a leading provider of internet, Wi-Fi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.

Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.

Opportunity Overview:

The Director of Talent Development and Enablement plays a pivotal role in shaping workforce capability and engagement by partnering with operational leaders and business stakeholders to identify evolving skill requirements, assess gaps, and define critical competencies. This strategic leader drives the design and execution of targeted learning programs, oversees the full lifecycle of development initiatives, and leads internal communication efforts to ensure seamless delivery and adoption. With a focus on aligning business priorities with impactful learning experiences, the role is responsible for multi-level leadership training, functional sales enablement, and a high-impact onboarding journey for new leaders—ultimately cultivating a skilled, agile, and performance-driven organization.

A Day in the Life of the Director of Talent Development and Enablement:

Strategic Partnership & Needs Analysis

• Collaborate with operational leaders, HR Business Partners, and cross-functional stakeholders to identify current and emerging skill gaps and deliver innovative, scalable solutions.
• Translate business strategies into actionable learning objectives and capability-building roadmaps that support organizational growth.
• Serve as a trusted advisor to leadership teams on talent development, organizational readiness, and change enablement.

Learning & Content Strategy

• Lead the design and delivery of learning solutions and curricula that address identified skill needs across the enterprise.
• Oversee project scoping, training requirements, and implementation planning to ensure content is relevant, innovative, and scalable.
• Act as the HRIS liaison for Talent and Learning, ensuring systems support learning initiatives effectively.
• Partner with internal learning teams and subject matter experts to curate and create impactful, learner-centered experiences.

Change Management & Communication

• Manage the full change lifecycle for key business initiatives, driving smooth adoption and sustained performance outcomes.
• Develop and execute internal communication strategies that foster employee engagement, clarity, and alignment across HR and business units.
• Monitor and evaluate the effectiveness of change and communication plans, making data-informed adjustments as needed.
• Collaborate with market leaders and HR peers to support direct-to-employee communications, including newsletters, intranet content, and presentations.

Organizational Effectiveness

• Build and strengthen organizational capabilities to meet evolving business demands and strategic goals.
• Champion a culture of continuous learning, innovation, and performance improvement.
• Align talent development initiatives with workforce planning, succession strategies, and long-term organizational health.
• Partner with HR and Operations to forecast and report on the financial impact and ROI of learning programs and development efforts.
• Actively support, promote, and advance all aspects of Astound’s Inclusion and Belonging work, recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard, and empowered.
• Other duties as assigned.

What You Bring to the Table:

• 8+ years of progressive experience in learning and development, talent management, or organizational effectiveness.
• 5+ years in a leadership role overseeing cross-functional teams and enterprise-wide initiatives.
• Deep expertise in adult learning theory, instructional design, and curriculum development.
• Strong strategic thinking and business acumen; able to translate organizational goals into learning strategies.
• Exceptional communication and storytelling skills, with experience leading internal communications and change initiatives.
• Proficiency in learning technologies, HRIS systems, and content development tools (e.g., LMS platforms, authoring tools).
• Ability to influence and collaborate across all levels of the organization, including senior leadership.
• Data-driven mindset with experience in measuring learning impact and ROI.
• Proven experience partnering with business leaders to align learning strategies with organizational goals.
• Exceptional communication, facilitation, and influencing skills.
• Demonstrated ability to manage multiple complex projects with cross-functional teams.
• Proven understanding of the change management life cycle from inception to execution
• Demonstrated success in relationship management, consulting and eliciting business requirements.
• Consulting skills and a demonstrated customer service orientation toward internal clients.
• Demonstrated proficiency in critical thinking and creative problem solving.
• Demonstrates competence building relationships, influencing and obtaining buy-in from stakeholders at multiple levels of an organization and across diverse geographic locations.
• Proven competency with standard business applications such as PowerPoint, Excel, Word, etc.
• Proven ability to work efficiently, effectively and proactively in a fast-paced, deadline-oriented, dynamic and virtual environment.
• Ability to work both independently and collaboratively.

Education:

• Bachelor’s Degree in Human Resources, Organizational Development, Business Administration, or related field or equivalent combination of education and experience

We're Proud to Offer a Comprehensive Benefits Package Including:

• 401k retirement plan, with employer match
• Insurance options including medical, dental, vision, life and STD insurance
• Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
• Floating Holiday: 40 hours per year
• Paid Holidays: 7 days per year
• Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
• Tuition reimbursement program
• Employee discount program

*Benefits listed above are for regular full-time position

Base Salary: The base salary range for this position is $140,000 - $160,000 (annually), plus opportunities for bonus and benefits. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.

Our Mission Statement:

* Take care of our customers

* Take care of each other

* Do what we say we are going to do

* Have fun

Diverse Workforce / EEO:

Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.

FCO (For San Francisco Candidates Only):

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

CCPA Employee Privacy Policy (For California Candidates Only): https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…;