Company Profile
80 years and countless innovations later, JCB is the world’s largest privately-owned manufacturer of construction and agricultural equipment. At 23 plants spanning four continents—and countries including the United States, the United Kingdom, India and Brazil—JCB manufactures a range of more than 300 products including telescopic handlers, backhoeloaders, excavators, wheel loaders, compact excavators, skid steer loaders, compact track loaders, Accessaerial work platforms, rough terrain forklifts, and tractors.
JCB people are at the heart of our business and as a family-owned business we answer to our customers, not a group of shareholders. That freedom allows us to concentrate on developing the latest technologies and incorporating them into our equipment. We focus on what our customer needs on the jobsite – a machine that holds up in the toughest environment and increases their productivity.
At JCB, we stand behind our products – and our name.
Position Purpose
JCB is seeking an innovative and experienced Head of Security Operations for its new San Antonio site. This is a key position within the security field, responsible for overseeing the day-to-day operations of security services.
This role requires a strong understanding of security operations, compliance, and risk management, as well as the ability to lead and manage a team of outsourced security professionals responsible for the physical security of the site and its employees and products. It is a critical position that plays a significant role in the overall security strategy of the location and organization.
This role involves managing the security operations centre onsite (gatehouse), ensuring site wide compliance with security standards, and implementing security measures to protect assets and personnel.
Position Type
Full Time, Exempt
Major Tasks, Responsibilities & Key Accountabilities
- Managing Security Operations: Overseeing the operations of the site security operations centre and ensure they are functioning effectively.
- Implementing Security Measures: Developing and implementing security measures to protect assets and personnel. Working with the site Logistics Teams to minimise loss, account for relevant inventory / parts and report on steps to improve security across the operation.
- Ensuring Compliance: Ensuring that security operations comply with relevant regulations and standards.
- Training and Development: Providing training and development opportunities for security personnel.
- Risk Management: Identifying and managing security risks and vulnerabilities.
- Act as the primary security intelligence liaison for JCB Business Units, ensuring security insights are integrated into broader business continuity and supply chain resilience plans
- Evaluates the effectiveness of site security operations and provides recommendations for improvement. Use KPIs to assess performance.
- Oversight of the technical security measures onsite, to include CCTV, Access Readers and associated perimeter detection devices.
Minimum Qualifications
- Bachelor’s degree in Criminal Justice, Risk Management, Business, or a related field
- Active or prior U.S. Department of Defense (DoD) security clearance
- 10+ years of experience in corporate, manufacturing, or industrial security
- Experience with access control systems and CCTV platforms
- Strong knowledge of physical security operations, including guard services, access control, and surveillance systems
Preferred Qualifications
- Security & Risk Management
- CPP (Certified Protection Professional) – ASIS International
- PSP (Physical Security Professional) – ASIS International
- PMP (Project Management Professional)
- Business Continuity & Resilience
- CBCP (Certified Business Continuity Professional) – DRI International
- MBCP (Master Business Continuity Professional) – DRI International
- Experience in Executive Protection programs or environments
- Background in Supply Chain and/or Manufacturing security
- Experience supporting or building security programs in a greenfield (startup/new site) environment
- Execution-focused with a strong sense of ownership
- Ability to balance tactical delivery with long-term thinking
- Strong problem-solving and decision-making skills
- Effective communication and stakeholder management
- Adaptability in a growing, evolving environment
Knowledge, Skills, Abilities & Competencies
- Proficient in Microsoft Office software
- Comfortable in an in-person office environment
- Technical competence is a plus
- Must be customer service oriented, flexible, and have a high energy level
- Must have excellent follow-through skills
- Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings
- Must be open to domestic and international travel
- Desire and proven ability to learn and grow
Job Conditions
- Both office environment and occasionally manufacturing/factory environment
- Subject to noise and temperature changes
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:
- Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
- The employee is occasionally required to stand and walk.
- The employee must frequently lift and/or move up to 10 pounds.
- Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.
JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers.
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
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