Manager, Operations

Take your career further with McLane!

McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide.

The Operations Manager is responsible for ensuring the smooth operation of the Distribution/Warehousing Department by providing 24-hour coverage and supervision of all warehouse Supervisors and functional processes. This role requires strong leadership, accountability, and a commitment to process adherence and continuous improvement. The manager will maintain a properly staffed and trained team that supports warehousing operations while delivering the highest levels of logistics support.

Benefits you can count on:

• Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
• Paid time off begins day one.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What you'll do as an Operations Manager:

• Lead and Inspire: Demonstrate strong leadership by setting clear expectations, modeling desired behaviors, and fostering a culture of trust, collaboration, and continuous improvement.
• Accountability: Hold self and others accountable for achieving operational goals, adhering to company policies, and maintaining compliance with safety and quality standards.
• Process Monitoring: Ensure strict adherence to established SOPs and safety regulations across all warehouse functions.
• Process Improvement: Identify inefficiencies, implement corrective actions, and drive initiatives that enhance productivity and reduce costs.
• Direct and motivate teammates to achieve departmental objectives.
• Coordinate investigations of injuries, accidents, and unsafe conditions using company safety standards.
• Maintain a safe facility, including sanitation programs in compliance with company and governmental standards.
• Prepare, manage, and benchmark Distribution Center profit and loss statements.
• Facilitate communication between management and teammates to ensure alignment.
• Provide training to maintain an efficient and knowledgeable workforce.
• Assign accountability for tracking and identifying trends in key performance indicators.
• Plan, assign, and direct work; address complaints and resolve problems.
• Communicate effectively with company and vendor staff to ensure operational standards are met.
• Work independently and collaboratively in a fast-paced environment.

Qualifications you'll bring as an Operations Manager:

• Bachelor's degree in Business or a related field (or equivalent McLane experience).
• Minimum of 4 years in distribution management and inbound warehousing, preferably in the grocery industry.
• Proven leadership experience with a background in hiring, training, motivating, and assessing employee performance.
• Strong accountability mindset with demonstrated ability to enforce standards and deliver results.
• Proficient in Excel, Microsoft Word, and Access PC programs.
• Ability to analyze processes, identify inefficiencies, and implement improvements.
• Excellent communication skills for reporting, presenting, and influencing stakeholders.
• Ability to interpret financial statements and understand cost implications.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
  
  Additional Leadership Attributes
• Visionary thinking with the ability to inspire and align teams toward common goals.
• Skilled in coaching and developing talent to build high-performing teams.
• Commitment to ethical decision-making and integrity in all actions.
• Ability to lead change initiatives and foster a culture of continuous improvement.

Working Conditions

Work occurs in both office and warehouse environments. Ability to work in warm and cold temperatures (38°F to 110°F; freezer at -10°F). Ability to stand, walk, bend, stoop, push, pull, grasp, and reach overhead as needed. Must be able to work long hours and weekends as required by business demands.

Fit the following? We want you here!

• Teamwork oriented
• Organized
• Problem solver
• Detailed
  
  Our roadmap. Our story.

We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture.

Candidates may be subject to a background check and drug screen, in accordance with applicable laws.

All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

For our complete EEO and Pay Transparency statement, please visit https://www.mclaneco.com/legal/employment/