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Pharmacy Patient Support Rep/OnCall/UKHC

companyUniversity of Kentucky
locationFayette County, Lexington, KY, USA
PublishedPublished: 12/17/2023
Full Time

Job Title
Pharmacy Patient Support Rep/OnCall/UKHC


Requisition Number
DU11563


Department Name
H5000: CHANDLER - RETAIL PHARMACY


Work Location
Lexington, KY


Salary Range
$17.50-$27.31


Type of Position
Temporary


Position Time Status
On Call


Required Education

HS



Required Related Experience

2 years



Required License/Registration/Certification

None



Physical Requirements

This position requires use of a computer workstation, completion of tasks with repetitive motions. 



Shift

Primarily day shift; Monday through Friday 



Job Summary

Answer patient phone calls regarding refill requests and other needs in Pharmacy Patient Support Services.  Accurately document and route calls appropriately in the electronic health record (EHR).  Provide excellent customer service and utilize problem solving skills to address patient requests and concerns within scope. 



Skills / Knowledge / Abilities

Does this position have supervisory responsibilities?
No


Preferred Education/Experience

Deadline to Apply
12/15/2024


University Community of Inclusion


The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.



As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.




Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.