Senior Collections Manager

POSITION TITLE: Senior Collections Manager

LOCATION: This is a full-time, hybrid position based at our Houston office located at 13101 Northwest Freeway.

PAY RANGE: $95k-$105k/yr

Join a High-Growth Legal & Corporate Services Leader

ABOUT THE ROLE:

Lexitas is seeking a highly motivated and experienced Senior Collections Manager to lead and support our dynamic collections team within our Finance Division. Reporting directly to the VP of Finance Operations, this role is critical to the success of our growing national operation. You’ll be responsible for overseeing the daily collections process, driving process improvement initiatives, guiding staff development, and collaborating cross-functionally with divisional presidents and sales leaders to ensure billing and collection efficiency across the organization.

Lexitas is a rapidly growing national provider of legal and corporate support services, including court reporting, medical record retrieval, process service, registered agent services, and corporate filings. Our mission is to deliver unmatched service with integrity, professionalism, and responsiveness.

KEY RESPONSIBILITIES:

• Oversee day-to-day operations of the collections department in coordination with Finance leadership
• Provide support and guidance to collections staff on complex transactions and client interactions
• Lead efforts to improve AR collections by implementing standardized processes and identifying improvement opportunities
• Prepare and deliver monthly reporting on key collection metrics and A/R aging
• Collaborate with divisional and corporate leaders to align collection strategies with company goals
• Resolve billing disputes professionally while reducing delinquency rates
• Set and monitor team and individual goals while providing performance feedback and coaching
• Assign tasks, schedule workloads, and manage team outputs to meet department targets
• Support ad hoc projects and reporting requests from senior leadership

WHAT WE’RE LOOKING FOR:

• Proven ability to lead high-performing teams in a collaborative, fast-paced environment
• Strong analytical skills and a metrics-driven mindset
• Excellent verbal and written communication across all levels of personnel
• Experience improving processes and implementing change management
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Strong organizational skills with the ability to multitask and meet deadlines
• Self-motivated and capable of independently managing complex assignments

QUALIFICATIONS:

• Associate degree required; bachelor’s degree preferred
• Minimum of 5 years’ experience in collections, preferably handling high invoice volumes and client interactions
• 1–2 years of supervisory experience within a collections or finance team
• Legal services industry experience is a strong plus
• Familiarity with multi-functional and multi-geography operational environments

SUPERVISORY RESPONSIBILITIES:

This role is a supervisor position.

LANGUAGE SKILLS

Ability to effectively present information and respond to questions from internal and external customers whose first language is English.

CERTIFICATES, LICENSES, REGISTRATIONS

None

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type and use mouse; reach with hands and arms; and talk and/or hear. The employee is required to sit for extended periods of time.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee regularly works in an office environment in a clerical environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets.

TRAVEL REQUIREMENTS

No travel expected for this position.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time with or without notice.

AAP/EEO STATEMENT

Lexitas prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender identity, sexual orientation or any other legally protected status.

EOE Employer/Vet/Disabled.

If you require reasonable accommodation in the application process, please contact Human Resources at HRDept@lexitaslegal.com for assistance. All other applications must be submitted online.

PayType

Salary

HiringMinRate

95000

HiringMaxRate

105000