IS Technical Support Specialist II

Job Title
IS Technical Support Specialist II


Requisition Number
RE50940


Working Title
IS Technical Support Specialist II


Department Name
7E100:NURSING INSTRUCTION


Work Location
Lexington, KY


Grade Level
43


Salary Range
$19.18-30.68/hour


Type of Position
Staff


Position Time Status
Full-Time


Required Education


BS




Click here for more information about equivalencies:
https://hr.uky.edu/employment/working-uk/equivalencies


Required Related Experience


1 yr




Required License/Registration/Certification

None



Physical Requirements

The ability to sit or stand for long periods of time. The ability to lift and carry up to 25 lbs.



Shift

Days Monday – Friday with an occasional evening or weekend.



Job Summary

The College of Nursing is seeking an IS Technical Support Specialist II. This position is responsible for providing front-line support for all iPad-based testing, troubleshooting technical issues in real-time, and ensuring a smooth, secure, and equitable testing environment for all students. The specialist will also serve as the primary liaison to the Disability Resource Center (DRC), coordinating and implementing testing accommodations in compliance with ADA and institutional policies.

Additionally, the position supports the EPIC on desktops and workstations in the simulation lab experiences. This role will assist faculty and students in navigating digital exams, managing device setup, and ensuring system readiness. The specialist will be expected to participate in ongoing professional development and contribute to institutional service initiatives related to academic technology, digital accessibility, and student support. Strong technical, communication, and problem-solving skills, as well as a commitment to access, and continuous learning are required.



Skills / Knowledge / Abilities

NA



Does this position have supervisory responsibilities?
No


Preferred Education/Experience

BA plus 2 years of experience with Apple iPad products. Efficient with EPIC.



Deadline to Apply
07/27/2025


Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.


As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.


Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.