Therapeutic Care Provider Case Management, PRN

Join St. Francis–Emory Healthcare, a 376-bed community-connected hospital in Columbus, GA, that blends cutting-edge care with hometown purpose. As part of the ScionHealth network, St. Francis has been recognized and awarded multiple high-performing honors by U.S. News & World Report, and received multiple disease-specific certifications from the Joint Commission, and was a rated Top Large Hospital in Georgia. St.Francis also delivers advanced heart,orthopedic, and women’s care services. At St. Francis, you will experience a culture of excellence where your work directly shapes the health of our community.

Job Summary

The Therapeutic Care Provider I supports inpatient, outpatient, and support services to adults and adolescents experiencing psychiatric or addictive disorders, as well as seniors in psychiatric crisis. This entry-level position provides essential therapeutic and clinical support services, participates in assessments, intake, and discharge planning, and collaborates with an interdisciplinary care team.

Essential Functions

• Conduct intake assessments and determine level of care.
• Assist in registration, insurance verification, and pre-certification.
• Facilitate referrals and link patients to appropriate services.
• Deliver basic therapeutic interventions and support services.
• Participate in interdisciplinary treatment planning and documentation.
• Travel to conduct assessments when needed.
• Integrate evidence-based practices into care delivery.
• Provide basic care support typically associated with a Nurse Tech.

Knowledge/Skills/Abilities/Expectations

• Strong communication and customer service skills.
• Familiarity with psychological/medical terminology.
• Basic knowledge of human behavior and psychology.
• Critical thinking, time management, and prioritization skills.
• Ability to work in stressful environments.
• Demonstrate empathy, respect, and cultural competence.

Education

• Bachelor’s degree in a related field required.
• Master’s degree in Social Work, Psychology, or related field with mental health specialization preferred.

Licenses/Certifications

• Basic Life Support (BLS)
• Handle with Care Certification or CPI within 90 days of hire
• Current professional license preferred
• Valid Driver’s License preferred

Experience

• No experience required
• prior experience in mental health or social services preferred.