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Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Dispatch Coordinator position is responsible for Driver dispatch operations in the Transportation Department. Benefits you can count on: <ul><li>Pay rate: Starting at $19.50 dependent upon experience</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Dispatch Coordinator: <ul><li>Prepare daily records and memos and maintain filing system for Driver Vehicle Inspection Reports.</li><li>Complete transportation pouches including route manifests, invoices, special customer notifications, maps and stores keys for drivers.</li><li>Develop and update driver and helper dispatch schedule daily.</li><li>Understand DOT hours of service and ensure driver compliance.</li><li>Set up daily tractor/trailer assignment for drivers.</li><li>Verify roadworthiness and keep maintenance records for tractors and trailers.</li><li>Call customers to inform them of variances in delivery times.</li><li>Expedite driver manifests and highlight keys.</li><li>Provide timely reports to immediate supervisor as requested.</li><li>Possess very strong interpersonal skills and be able to discuss dispatch issues with Driver Specialists, Customers and managers.</li><li>Meet this position's physical demands.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Dispatch Coordinator Teammate: <ul><li>High School Diploma.</li><li>Knowledge of mainframe computer software (PeopleSoft) relating to record keeping/scheduling for drivers and helpers.</li><li>Preferred experience in Windows environment and on Excel, Microsoft Word, and Access programs; or similarprograms.</li><li>Have 2 years in similar function (preferred).</li><li>Map reading abilities.</li><li>Understanding of distribution systems.</li><li>Ability to communicate in various methods with different levels.</li><li>Mathematical ability for maintaining schedules.</li><li>Understanding of dispatch issues and procedures. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Safety-focused </li><li>Reliable </li><li>Adaptable</li><li>Dedicated </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Coordinator, Dispatch

Take your CDL-A career further! Our drivers work hard to move, supply, and provide for America's favorite brands. Being reliable and dedicated to safety has defined our success as an industry leader for 130+ years. Join McLane and discover the driving difference-we provide you with industry-leading pay, strong and secure client relationships, and get you home safely and more often. That's why our drivers build long-lasting careers with us. Benefits you can count on: <ul><li>Pay Rate: Drivers make $65,000 to $95,000. </li><li>Sign-on bonus: Up to $10,000 depending on experience. </li><li>Pay Structure: Hourly, Miles, Stops, and Cases.</li><li>Route schedules will vary. </li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Paid holidays: earn vacation time, and sick leave accrual from day one. </li><li>401(k) Profit Sharing Plan after 90 days. </li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a CDL-A Delivery Driver: <ul><li>Inspect tractor-trailer for defects pre/post trip and submit DOT inspection report indicating condition. </li><li>Inspect bill of lading and store keys for accuracy in off-hour delivery. </li><li>Drive tractor-trailer to destination, applying knowledge of commercial driving regulations and skill in maneuvering vehicle on the road and on customer premises. </li><li>Maintain driver log (Manual or Peoplenet) according to DOT regulations, documenting delivery receipt, product temperatures and exceptions. </li><li>Unload trailer, delivering product into customer premises. </li><li>Other duties as assigned. </li></ul> Qualifications you'll bring as a CDL-A Teammate: <ul><li>At least 21 years of age </li><li>Valid Class A commercial driver's license (CDL-A) </li><li>At least 1 year or 50,000 verifiable miles of tractor-trailer driving experience </li><li>Must meet McLane's MVR and risk rating qualifications </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Safety-focused </li><li>Reliable </li><li>Adaptable </li><li>Dedicated </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

CDL A Delivery Truck Driver

Take your CDL-A career further! Our drivers work hard to move, supply, and provide for America's favorite brands. Being reliable and dedicated to safety has defined our success as an industry leader for 130+ years. Join McLane and discover the driving difference-we provide you with industry-leading pay, strong and secure client relationships, and get you home safely and more often. That's why our drivers build long-lasting careers with us. Benefits you can count on: <ul><li>Pay Rate: Drivers make $75k up to $115k. </li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Paid holidays: earn vacation time, and sick leave accrual from day one. </li><li>401(k) Profit Sharing Plan after 90 days. </li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a CDL-A Delivery Driver: <ul><li>Inspect tractor-trailer for defects pre/post trip and submit DOT inspection report indicating condition. </li><li>Inspect bill of lading and store keys for accuracy in off-hour delivery. </li><li>Drive tractor-trailer to destination, applying knowledge of commercial driving regulations and skill in maneuvering vehicle on the road and on customer premises. </li><li>Maintain driver log (Manual or Peoplenet) according to DOT regulations, documenting delivery receipt, product temperatures and exceptions. </li><li>Unload trailer, delivering product into customer premises. </li><li>Other duties as assigned. </li></ul> Qualifications you'll bring as a CDL-A Teammate: <ul><li>At least 21 years of age </li><li>Valid Class A commercial driver's license (CDL-A) </li><li>At least 1 year or 50,000 verifiable miles of tractor-trailer driving experience </li><li>Must meet McLane's MVR and risk rating qualifications </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Safety-focused </li><li>Reliable </li><li>Adaptable </li><li>Dedicated </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Take your career further with McLane! Experience in Inventory is strongly preferred. The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Inventory Control Clerk I tracks inventory levels to ensure that all products are in stock and available for distribution in the warehouse. Benefits you can count on: <ul><li>Pay rate: $19.00 per hour plus extra .40 per hour shift differential pay for 2nd shift. </li><li>We have two shift available: both are Mon-Fri 7pm-330am (or until work is completed) or 2pm-1030pm ( or until work is completed)</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as an Inventory Control Clerk I: <ul><li>Maintains accurate inventory levels and ensures that inventory is present and ready for use.</li><li>Works with internal teammates to ensure solid understanding of customer demands and needs.</li><li>Files claims when defective goods are discovered.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as an Inventory Control Clerk I: <ul><li>High school diploma or GED.</li><li>2 or more years work experience, preferably in the distribution industry.</li><li>Experience with Microsoft Office systems. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Clerk, Inventory Control I

Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. The Director, Network Engineering &amp; IT Site Operations is a senior leadership position responsible for end to end IT operational excellence across all enterprise locations while leading the strategy, engineering, and lifecycle management of the company's global network and connectivity platforms. This role ensures high availability, reliability, security, and performance of site technology services and enterprise networks. The director is also responsible for the procurement and management of hand-held devices for corporate and distribution centers. This role will have a particular focus on network architecture and engineering for maintaining high availability across all locations of McLane. The director partners closely with Infrastructure, Cybersecurity, Workplace Technology, Business Operations, and Executive Leadership to deliver resilient, scalable, and modernized IT environments aligned with business priorities. This is a hybrid position which will require the candidate to report and work from the office at least three days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Network Engineering &amp; IT Site Operations Director: <ul><li>Strategic Planning and Leadership: Develop and implement long-term strategies and roadmaps for IT network, connectivity, device management, and site operations. Establish performance metrics, SLAs, and KPIs to measure service quality and operational effectiveness. Build a culture of operational excellence, reliability engineering, and continuous improvement.</li><li>Operations Management: Oversee daily technology operations across all corporate locations, data centers, regional offices, and facilities. Ensure timely support, maintenance, and lifecycle management of end-user technologies, site infrastructure, and on-prem systems. Manage site readiness for new openings, expansions, consolidations, and major facility changes.</li><li>Network Engineering: Own the architecture, engineering, deployment, and operations of enterprise network platforms, including LAN, WAN, Wi-fi, VPN &amp; remote access, and cloud connectivity, ensuring high availability and optimal performance. Oversee the redesign of network architecture for cloud and edge computing.</li><li>Technical Governance &amp; Compliance: Ensure alignment with security standards, audit requirements, and regulatory compliance frameworks. Partner with Cybersecurity to safeguard network and site infrastructure. Define policies, standards, and operational procedures to ensure consistent execution across all sites.</li><li>Team Leadership and Development: Recruit, train, mentor, and motivate a high-performing team of IT professionals and engineers. Foster a collaborative environment and conduct performance evaluations.</li><li>Vendor and Budget Management: Evaluate, select, and manage relationships with vendors and service providers. Develop and manage the IT operations budget, tracking expenditures and identifying cost-optimization opportunities.</li><li>Cross-functional Collaboration: Work closely with Workplace Experience, Facilities, Security, HR, and business units to ensure integrated site technology support. Partner with Cloud, Application, and Infrastructure teams to enable seamless end to end service delivery. Act as a senior escalation point for complex operational and network issues.</li></ul> Qualifications you'll bring as a Network Engineering &amp; IT Site Operations Director: <ul><li>Bachelor's degree in computer science, Information Technology, Engineering, or a related field is required. A master's degree (e.g., MBA, MS in IT Management) is preferred.</li><li>A minimum of 10-15 years of progressive experience in IT operations, Network Engineering or infrastructure management, with at least 7 years in a senior leadership role managing multi-site or enterprise-scale environments.</li><li>Deep technical understanding of network architecture, cloud computing, data center operations, virtualization technologies, and security principles. Background modernizing network and site technology landscapes in hybrid-cloud environments.</li><li>Proven ability to lead, inspire, and manage diverse teams. Strong strategic thinking, problem-solving, and decision-making abilities.</li><li>Excellent verbal and written communication skills, with the ability to articulate complex technical information to non-technical stakeholders and C-level executives.</li><li>Relevant professional certifications such as ITIL, PMP, CCNP, or CISSP are highly desirable.</li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed</li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

IT Networking & Site Operations Director

Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. We are looking for a Director to lead our Master Data Management transformation. This leader will define and execute the enterprise data strategy for master data (product, vendor, customer, item), build the target-state architecture across MDM platforms and middleware, and ensure master data is accurate, consistent, governed, and seamlessly integrated across downstream systems and analytics. You will play a critical role in enabling trusted data - the foundation for operational excellence, analytics, supply-chain, and commerce systems. This is a hybrid position which will require the candidate to report and work from the office three days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance </li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Master Data Management Director: <ul><li>Own and drive the enterprise MDM transformation roadmap - define future-state architecture, data domains, governance, integration and stewardship.</li><li>Lead strategic design and hands-on oversight of MDM platforms (e.g., Syndigo, Informatica MDM or equivalent), including data models, master-data domains (product, vendor, customer, item), hierarchy management, matching/merging, survivorship logic, data enrichment, validations, and metadata.</li><li>Collaborate closely with business stakeholders (merchandising, supply-chain, operations, finance, digital) as well as engineering, architecture, analytics teams to translate business requirements into technical solutions.</li><li>Lead cross-functional teams and vendor partners involved in MDM, middleware, integration, data engineering, and analytics. Set priorities, manage deliverables, and track progress against roadmap.</li><li>Build, mentor, and lead a high-performing MDM / data-governance team - data stewards, data architects, engineers, and analysts.</li><li>Promote a data-driven culture - educate business and technical partners on master-data best practices, enforce stewardship responsibilities, and foster accountability for data quality.</li><li>Define integration architecture: lead how MDM interacts with middleware (API gateways, ESB/bus, message queues, event streams, file exchanges), and how master data flows to ERP, supply-chain systems, merchandising, e-commerce, analytics, and reporting systems.</li><li>Oversee data migration, onboarding of legacy and third-party data sources, data cleansing, harmonization, and unification under the master-data model.</li><li>Establish and enforce data governance, stewardship model, data-quality standards, metadata management, lineage tracking, and data access controls.</li><li>Build data quality frameworks: define KPIs, monitoring, auditing, remediation processes, and continuous improvement loops.</li><li>Work with analytics, BI, and reporting teams to ensure master data supports reliable reporting, business intelligence, and downstream analytics decisions.</li><li>Align with compliance, security, and privacy - ensure governance and controls meet applicable regulatory or industry standards.</li><li>Drive continuous improvement: identify opportunities for automation, reusability, scalability, and optimization of data infrastructure and processes.</li></ul> Qualifications you'll bring as a Master Data Management Director Required <ul><li>Bachelor's or Master's degree in Computer Science, Information Systems, Data Management, or related field.</li><li>10+ years in data management, data architecture, or master-data management; with at least 5+ years leading or managing enterprise MDM programs. </li><li>Hands-on experience with MDM platforms such as Syndigo, Informatica MDM (or equivalent) including design and implementation of master-data models, hierarchies, and governance frameworks.</li><li>Strong technical understanding of middleware/integration architectures (APIs, ESBs, event/message-based systems, batch or real-time data flows) and how MDM should integrate with downstream applications (ERP, supply-chain, e-commerce, analytics).</li><li>Proven experience in data migration, system consolidation, data cleansing/standardization, and data unification across multiple source systems.</li><li>Deep understanding of data governance, data quality, metadata, lineage, stewardship, access control, and data lifecycle management.</li><li>Experience leading cross-functional and vendor teams in large enterprise transformations.</li><li>Strong leadership, communication, stakeholder management - able to work with business execs, engineering teams, analytics, operations, and supply-chain partners.</li></ul> Preferred / Nice to Have <ul><li>Experience working in retail, distribution, manufacturing, CPG or supply-chain heavy environment.</li><li>Familiarity with cloud data platforms, data warehouses/lakes, data integration tools, and modern data architectures. </li><li>Experience establishing or working with enterprise data catalog, metadata repositories, or data lineage tools. </li><li>Background working on or overseeing data-platform modernization, data-warehouse / lakehouse migrations, or cloud-first data strategies. </li><li>Ability to communicate complex technical concepts to business and non-technical stakeholders.</li><li>A mindset oriented toward continuous improvement, scalability, reusability, and operational excellence.</li></ul> What Success Looks Like / Why It Matters <ul><li>You will lead the transformation of how master data is governed and used across the enterprise - delivering reliable, consistent, and high-quality data for supply-chain, product, vendor/customer master, e-commerce, analytics, and operations.</li><li>You'll enable critical cross-system integration and data flow - reducing duplication, errors, and data silos - and enabling better reporting, analytics, and operational efficiency.</li><li>You'll build and grow a capable MDM/data-governance team, instill best practices and stewardship, and embed data-quality culture across the business.</li><li>You'll help McLane scale its operations, support business growth, and leverage data as a strategic asset across merchandising, logistics, supply chain, and commerce.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed</li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Master Data Management Director

ESSENTIAL JOB FUNCTIONS / PRINCIPAL ACCOUNTABILITIES: Other duties may be assigned. Maintain customer files to ensure up to date information. Research and respond to customer inquiries. Manage customer requests for assistance, information, and issue resolution. Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met. Maintain regular communication with decision makers within customer organizations. Train customers on various business issues and applications to maximize value. Respond to various customer requests and needs. Answer inquiries by phone, email, and internet response. Perform other duties as needed or assigned by supervisor. Other duties may be assigned. MINIMUM QUALIFICATIONS AND REQUIREMENTS: High School Diploma or GED. Up to 2 years of experience in a customer service role. Ability to type 45 wpm and perform 10-key by touch. Strong verbal and written communication skills, and organization and planning skills. Knowledge and experience with Microsoft office applications. Ability to prioritize pending tasks in a logical manner. Ability to learn quickly and retain information. WORKING CONDITIONS: Office environment. This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.

Representative, Customer Service I

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Distribution Supervisor is responsible for establishing and maintaining successful operations of an assigned area, department, or shift of the warehouse/distribution center. They ensure that the department has adequate staffing, proper training, the needed tools and resources, standards of productivity, safety and sanitation, and proper procedures of stocking, selection, and quality that will meet customer demands for accurate, quality, on-time deliveries. <ul><li>Must have flexible schedule. </li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance</li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Distribution Supervisor:</li><li>Direct and motivate teammates.</li><li>Communicate company and division information to teammates.</li><li>Listen, address and follow-up to teammate concerns, questions and problems.</li><li>Facilitate communication within the warehouse leadership team and between division/warehouse leadership and teammates.</li><li>Understand DC goals and standards, implement department procedures to meet those standards, and promote them to and gain buy-in and positive results from teammates; standards may include but will not be limited to: productivity, order quality, damages, shrinkage, safety, sanitation, turnover and overtime.</li><li>Ensure department and warehouse procedures will cut unnecessary costs, add value for customers, and improve morale and the work environment for teammates.</li><li>Ensure the work environment is maintained in a clean and safe manner following government, company and Siliker standards.</li><li>Supervise and manage daily work of department teammates.</li><li>Create and maintain schedules and job assignments of department teammates.</li><li>Maintain all departmental paperwork.</li><li>Provide training as needed to maintain an efficient and knowledgeable workforce.</li><li>Provide coaching/corrective action, training and development for teammates.</li><li>Enforce all Distribution Center policies and issue coaching/corrective action as needed.</li><li>Ensure adherence to proper operational and safety procedures.</li><li>Be a visible and a vocal advocate for safety.</li><li>Relieve other supervisor(s) during their vacations.</li><li>Comply with company work and safety rules.</li><li>Be trained and certified to operate any required equipment within 30 days after hire.</li><li>Maintain a flexible work schedule to meet the changing needs of the Distribution Center; work schedules may require working an early shift, staying long for a late shift, and weekend work depending on the customer and operational requirements of the division.</li><li>Work in warm and cold temperature conditions that may range from 38°F to 110°F; a supervisor assigned to the freezer must be able to periodically work in temperatures as cold as -10°F.</li><li>Periodically stand, walk, bend, stoop, push, pull, grasp and reach above the head as needed.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Distribution Supervisor: <ul><li>High School Diploma or GED equivalent required.</li><li>A bachelor's degree is preferred.</li><li>Have 2 years distribution warehouse experience, preferably in the grocery industry.</li><li>Have experience leading large numbers of warehouse staff with experience in hiring, training, motivating and resolving employee relation's issues.</li><li>Have computer knowledge to include experience using Microsoft Word and Excel.</li><li>Demonstrate the ability to lead by example.</li><li>Possess good written and verbal communication skills.</li><li>Be willing to listen and respond to teammates.</li><li>Have the ability to effectively present information and respond to questions from groups of managers and teammates.</li><li>Have the ability to define problems, collect data, establish facts, and draw valid conclusions. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Supervisor, Distribution

Take your career further with McLane! McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. Manage critical technology incidents, ensuring swift resolution, and continuously improve service desk ticketing system through automation and process enhancements. This is a hybrid position which will require the candidate to report and work from the office three days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX. Benefits you can count on: <ul><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance.</li><li>Paid holidays, earn vacation time, and sick leave accrual from day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Major Incident Manager: <ul><li>Lead the response to critical technology incidents, ensuring timely resolution and minimal business impact.</li><li>Establish communication channels and coordinate with various teams to manage incident response effectively.</li><li>Identify opportunities for automation within the service desk ticketing system to enhance efficiency and reduce manual effort.</li><li>Conduct thorough investigations for the root cause of incidents and implement preventive measures and report out to the stakeholders.</li><li>Maintain detailed records of incidents, actions taken, and outcomes to support continuous improvement.</li><li>Train team members on incident management best practices and the use of automated tools.</li><li>Provide regular updates to stakeholders on incident status and resolution efforts.</li><li>Work with internal technology teams to identify support needs for project deployment and rollout.</li><li>Analyze project needs, expectations, and goals to develop ongoing support procedures.</li><li>Other duties may be assigned.</li></ul> Qualifications you'll bring as a Major Incident Manager: <ul><li>Bachelor's degree in computer science, information technology or related field preferred.</li><li>Five or more years of experience with service desk ticketing systems and automation tools.</li><li>Proven experience in incident management or a similar role.</li><li>Experience across on-prem and Software as a Service (SaaS) applications and infrastructure preferred.</li><li>Experience with remote support and troubleshooting of automated conveyor systems preferred.</li><li>Knowledge of monitoring and alerting tools including Dynatrace, SolarWinds, and Splunk preferred.</li><li>Strong understanding of IT service management (ITSM) principles.</li><li>Experience with ITIL (IT Infrastructure Library) framework; V2 certification or above preferred.</li><li>Excellent problem-solving and decision-making skills.</li><li>Strong communication and leadership abilities.</li><li>Ability to work under pressure and manage multiple priorities.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed</li></ul> Working Conditions: <ul><li>Office environment.</li><li>Hybrid.</li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Major Incident Manager

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. Under limited supervision, the Customer Service Representative II handles non-routine customers and issues while achieving customer satisfaction by providing accurate, timely, and consistent information and solutions. This position provides a reliable communication network for customers resulting in strong business relationships. Benefits you can count on: <ul><li>Pay rate: $X.XX to $X.XX per hour. </li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Customer Service Representative II: <ul><li>Monitor customer reporting; communicate critical issues. </li><li>Research and respond to customer inquiries. </li><li>Maintain customer files to ensure up to date information. </li><li>Manage customer requests for assistance, information, and issue resolution. </li><li>Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met. </li><li>Maintain regular communication with decision makers within customer organizations. </li><li>Train customers on various business applications to maximize company value to the organization. </li><li>Analyze and respond to various customer requests involving store level and group level information. </li><li>Respond to various customer requests and needs. </li><li>Answer inquiries by phone, email, and internet response. </li><li>Perform other duties as needed or assigned by supervisor. </li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Customer Service Representative II: <ul><li>High School Diploma or GED. </li><li>2 or more years of customer service experience. </li><li>Ability to type 45 wpm and perform 10-key by touch. </li><li>Strong verbal and written communication skills, and organization and planning skills. </li><li>Knowledge and experience with all Microsoft office applications. </li><li>Ability to prioritize pending tasks in a logical manner. </li><li>Ability to learn quickly, retain information and meet deadlines. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

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