field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Building lasting relationships is at the heart of our business–and that’s exactly what&nbsp;members of our sales team do best. Use your entrepreneurial mindset and consultative&nbsp;approach to create rewarding opportunities for both our customers and yourself, while being backed by an iconic brand. Whether you’re helping our customers get the most&nbsp;value from our range of innovative products and services, or collaborating internally across teams to deliver new solutions, your work can help us become an essential part of our customers’ lives.Manager, Business Operations, Global Network Services North America &nbsp;Global Network Services&nbsp;Global Network Services (GNS) is responsible for the card issuing and merchant acquiring partnerships that comprise the American Express Network. GNS operates in many geographies across the world and GNS partners issue over 60 million cards on the Amex Network.&nbsp;&nbsp;GNS North America is focused on owning and managing issuing partnerships that drive complementary scale and relevance for American Express in the US and Canada. The GNS North America team manages a portfolio of existing bank partnerships (e.g., Bread Financial, Credit One, Navy Fed, USAA) and cobrands (e.g., Coinbase, Rakuten, Fetch Rewards, Macy’s, NASCAR, Square).&nbsp;&nbsp;This is a high impact opportunity responsible for establishing and maintaining a strong compliance and control framework. This role will require ensuring strict adherence to our SOP, regulatory requirements and industry best practices. By proactively identifying, assessing, and mitigating risks, this role will help GNS North America operate in a compliant way in line with our risk and controls framework.&nbsp;&nbsp;This high visibility role will sit in the GNS North America executive office reporting into the Director Assistant.&nbsp;&nbsp;Specifically, this role will have the following roles &amp; responsibilities:&nbsp;<ul><li>Regulatory Compliance &amp; Governance&nbsp;</li></ul><ul><li>Lead the strengthening of our risk culture and elevate our risk management infrastructure.&nbsp;</li></ul><ul><li>Serve as the primary point of contact for internal audit and regulatory inquiries related to TPP compliance.&nbsp;</li></ul><ul><li>Lead internal audit and regulatory engagements, managing partner lists, Operational Risk Events (ORE) reporting, rolling out our Customer Relationship Management tool.&nbsp;</li></ul><ul><li>Interpret and implement regulatory changes into actionable oversight frameworks and partner engagement strategies.&nbsp;</li></ul><ul><li>Partner Oversight &amp; Risk Management&nbsp;</li></ul><ul><li>Collaborate with GNS North America (NA) Existing Partnership teams and New Business Development ensuring compliance and adherence to standard processes for their respective Partners&nbsp;</li></ul><ul><li>Develop and maintain a comprehensive inventory of third-party relationships, categorized by risk assessment and role, partnering closely with internal partner teams (2LOD, Due Diligence Operations, PBS Business Operations etc.) to ensure adequate controls and ratings are in place&nbsp;</li></ul><ul><li>Lead the management and amendments to GNS Standard Operating Procedures, garnering feedback from business teams and partnering with central team on refreshes and updates&nbsp;</li></ul><ul><li>Lead the RCSA process as a Risk &amp; Control Tester and Owner&nbsp;</li></ul><ul><li>Collaborate with Risk and Legal to assess and mitigate operational and reputational risks&nbsp;</li></ul><ul><li>Strategic Enablement &amp; Cross-Functional Leadership&nbsp;</li></ul><ul><li>Represent North America in global compliance forums and contribute to enterprise-wide governance initiatives.&nbsp;</li></ul><ul><li>Liaise and participate as part of cross-functional “deal teams” to address complex enablement requirements and negotiate partner-specific solutions.&nbsp;</li></ul>Ideal Qualifications:&nbsp;<ul><li>Audit experience or second line of business risk management experience&nbsp;</li></ul><ul><li>Experience designing and following well-controlled, auditable processes&nbsp;</li></ul><ul><li>Proven project management skills to design and deliver key changes&nbsp;</li></ul><ul><li>Careful attention to detail&nbsp;&nbsp;</li></ul><ul><li>Demonstrated ability to get results, think strategically and globally&nbsp;</li></ul><ul><li>Highly motivated self-starter with ability to juggle multiple tasks with excellent organization skills&nbsp;</li></ul><ul><li>Proven ability to understand complex end-to-end processes including compliance frameworks, standard operating procedures, and diligence protocols&nbsp;</li></ul><ul><li>Strong relationship management skills&nbsp;</li></ul><ul><li>Ability to take complex technical information and translate it into clear communications (presentations/memos) for a variety of audiences&nbsp;&nbsp;</li></ul><ul><li>Enthusiastic person with a track record that demonstrates ability to drive results and execute&nbsp;</li></ul><ul><li>Extensive knowledge and experience of AXP operations, systems, network policies &amp; procedures&nbsp;</li></ul><ul><li>Understanding of card issuing and technical aspects of operating a payments network&nbsp;</li></ul><ul><li>Self-starter. Ability to drive results through others in large challenging and complex organizations&nbsp;</li></ul><ul><li>Ability to project the Blue Box in a professional manner with external partners&nbsp;</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager,  Business Operations

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.This is a Manager Assistant (MA) role reporting to, and supporting, an Executive Vice President &amp; Managing Counsel within the General Counsel’s Organization (GCO) of American Express.&nbsp;This position will be based in New York. &nbsp;The mission of the GCO is to protect and strengthen American Express through world-class expertise and strategic advice that helps the Company’s various business units and corporate functions manage risk, identify opportunities and deliver on the Company’s promise of exceptional products and services.The Manager Assistant will be a member of the EVP &amp; Managing Counsel’s leadership team and will have responsibility for a broad range of activities, including team communications, executive-level presentations, and various initiatives to ensure business objectives are achieved. &nbsp;The MA will manage operational tasks to ensure all functions run smoothly and efficiently, contributing to the overall effectiveness of the team. The MA will work closely with the broader GCO team, key business partners and corporate functions, using outstanding stakeholder management, thought leadership, strategic thinking, communication, and organizational skills and will have a proven track record of excellence, operating independently and within a high performing, fast paced environment.Responsibilities include:<ul><li>Serve as key contributor and thought partner to the EVP &amp; Managing Counsel and provide strategic support on a range of complex issues and projects as required.</li><li>Collaborate across the entire GCO to develop high quality presentations and talking points for key internal and external audiences on various topics, including executive preparation for meetings with the Chief Legal Officer, Deputy General Counsel, business unit executives and other key stakeholders.&nbsp;&nbsp;</li><li>Partner with the EVP &amp; Managing Counsel on strategic initiatives; own and manage special projects.</li><li>Assist with organizing and facilitating leadership team meetings, staff meetings and department-wide roundtables - develop objectives, set the agenda and generate content.</li><li>Effectively interact with the EVP &amp; Managing Counsel’s leadership team to identify, prioritize, and resolve issues.</li><li>Assist with oversight of team’s financials, manage detailed expenditure tracking, and prepare reports for the EVP with recommendations for addressing budgetary shortfalls and variances.</li><li>Engage closely with the Legal Operations team on GCO-wide technology initiatives, contract management projects and AI-initiatives.</li></ul>Minimum Qualifications:<ul><li>Exceptional written and oral communication skills, with proficiency in business communication, Excel and PowerPoint.</li><li>Significant experience in project management, with superior organization and planning skills and keen attention to detail.</li><li>Ability to effectively function in a dynamic, fast-paced environment, handling multiple tasks and taking on new responsibilities.</li><li>Strong integrity and excellent judgement required as well as the discretion necessary to handle confidential information.</li><li>Ability to thrive in a large, complex and matrix organizational structure.</li><li>Team player adaptable to a diverse group of colleagues, internal business clients, and external stakeholders.</li><li>Ability to work independently and collaboratively to identify and pursue strategic business objectives.</li><li>Ability to gain credibility, manage expectations, and develop strong working relationships with colleagues and business clients; convey clear advice to clients.</li><li>High energy, team-oriented, self-starter, with excellent interpersonal and communication skills.</li><li>This role is hybrid and required to be based out of the New York office.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager - Assistant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This role is part of the newly formed Enterprise Technology Services (ETS) Data Office. As a Data Governance &amp; Management Manager, you are part of a team responsible for supporting activities for the day-to-day compliance with the Enterprise Data Management Operating Policy within Enterprise Technology Services. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing / usage requests, measuring Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, supervising and leading data quality, resolving data/platform issues, and driving consistency, usability, and governance of specific product data across the enterprise.Primary Responsibilities:<ul><li>Responsible for supporting Data Governance &amp; Management in identifying data incidents, performing root-cause-analysis of data incidents and driving remediation of audit and regulatory feedback.</li><li>Develop advanced knowledge on the Enterprise Data Management Operating Policy to support Data Governance &amp; Management in the execution of their role.</li><li>Responsible for holistic platform data quality monitoring, including but not limited to key reports.</li><li>Assist in the identification of data risk, working with upstream data providers, downstream business partners, as well as technology teams.</li><li>Support Data Governance &amp; Management in in the establishment, maintenance, and testing of controls to manage data risk within their business unit.</li><li>Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately</li><li>Build advanced platform expertise to influence the identification of critical data elements and contribute to the roadmap to govern the data elements.</li><li>Responsible to partner with Data Governance &amp; Management in developing and managing the data management roadmap.</li><li>Collaborate with and influence product managers to ensure all new use cases are managed according to policy.</li></ul>Qualifications:<ul><li>2 - 5 years of experience in data management, data architecture and strategy for Master Data Management (MDM)/Customer Relationship Management (CRM) platform.</li><li>Hands-on experience of Data Management and Data Governance (metadata, lineage, data quality, etc.).</li><li>Experience in audits, risk management requirements and US/ International regulations</li><li>High attention to detail</li><li>Strong communication skills and ability to influence and engage at multiple levels and cross functionally.</li><li>Intermediate competency in SQL &amp; Python or other programming language.</li><li>Prior experience in Finance or Controllership preferred.</li><li>Prior experience with Agile or SAFe project methodologies.</li><li>Bachelor’s degree in finance, Engineering, Mathematics, Statistics, Computer Science or other similar fields. </li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Data Governance & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Due to continued growth in our business, American Express recently ascended the ranks of the Federal Reserve’s bank categorization. As a Category III firm, American Express continues to evolve to meet these heightened requirements. The Capital Enterprise Management Office (CEMO) within Treasury at American Express (AXP) is responsible for overseeing the Company’s participation in the Federal Reserve’s Comprehensive Capital Analysis and Review (CCAR). The team leads the creation and submission of the Company’s annual Capital Plan and ensures the stress testing program remains well-designed, well-controlled, insightful, and thoughtfully tailored to regulatory expectations. The Strategy and Transformation team within CEMO leads the strategic and innovative projects which drive efficiencies, increase automation, improve our analytical capabilities, and change the way we do work.As a member of CEMO, the Director will be responsible for leading our key capital stress testing related initiatives, as well as other process improvements. They will have a unique and exciting opportunity to identify innovative solutions for complex problems and lead them to fruition for both AXP and the American Express National Bank (AENB). In order to do this, the Director will work closely with global stakeholders including Treasury, Corporate Planning, Finance, and Risk.<ul><li>Analyze existing capital stress testing processes to identify areas of improvement and implement enhancements.</li><li>Scan the external environment to identify best in class solutions and share recommendations with Senior Leadership.</li><li>Design and implement high quality sustainable solutions while maintaining a strong control environment through effective change management.</li><li>Develop new capabilities, including an automated solution for the creation of the Capital Plan, enhanced workflow management tools and analytical tools.</li><li>Lead and develop a team that thinks outside of the box and challenges the status quo.</li></ul>Minimum Qualifications:<ul><li>8+ years of experience&nbsp;</li><li>Ability to develop, execute, and present solutions to complex problems</li><li>Thought leadership and creative problem solving to challenge the status quo and drive continuous improvement</li><li>Change leadership, including the ability to translate transformation plans into actions and results</li><li>Relationship building, including ability to develop strong working relationships with business partners</li><li>Ability and willingness to operate independently in a complex matrixed organization</li><li>Strong relationship leadership with a track record of positively collaborating, influencing, and extensively coordinating with business partners, including senior leaders</li><li>Ability to influence without authority at a senior-leader level</li><li>People leadership, including developing, and managing a diverse team</li><li>Strong ability to develop optimal strategy that is both effective and operationally feasible&nbsp;</li><li>Proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity, and rapid change</li><li>Proven ability to partner and drive results with teams outside of your direct reporting line</li><li>BS. Degree in Finance / Accounting or relevant field&nbsp;</li></ul>Preferred Qualifications:<ul><li>Experience with implementing automated solutions using TM1, Power BI, Tableau and/or Workiva preferred.</li><li>Prior regulatory, compliance, and/or capital stress testing experience preferred but not required.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Director- Capital Enterprise Management- Treasury

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Advertising and Brand Management (GABM) team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. The Global Marketer Enablement team sits within GABM and has the mission to empower colleagues across the enterprise to champion, protect, and elevate the Amex brand.The Director will lead the Global Marketer Learning &amp; Development team, the brains behind Amex Marketing U. The team provides resources and programming to support marketer career development and inspire marketing innovation across a global base of thousands of Amex marketers.This role is great for a thought leader with a passion for marketing, fostering colleague engagement, and creating exceptional experiences.&nbsp;Core Responsibilities:<ul><li>Evolve the strategy of the Amex Marketing U learning and development program to increase program impact and colleague participation</li><li>Produce live learning events, including identifying inspirational stories/topics, securing external and internal speakers, logistics management, and more.</li><li>Develop workshops, trainings, and other resources focused on developing marketing skills and expertise</li><li>Evolve and execute the content of the Marketer’s Feed E-Newsletter, a communication that reaches our full marketer base on a bimonthly basis</li><li>Liaise with partners across the enterprise to understand and address marketer learning needs and opportunities</li><li>Keep a pulse on external marketing and learning trends</li><li>Lead and inspire a high performing team</li></ul>Qualifications:<ul><li>8+ years professional experience with expertise in at least two of the following disciplines: managing learning programs, strategic communications, event management, marketing.</li><li>Strategic thought leader who brings creativity and a passion for challenging the status quo.</li><li>Proven ability to coach a team, drive results through others, and inspire an engaging, collaborative team culture.</li><li>Strong project management skills, with high degree of organization, ability to move multiple priorities along at the same time, and nimbly pivot when needed.</li><li>Exceptional executive presence and oral communication skills, with a talent for speaking in front of large audiences and ability to articulately engage C-suite leaders.</li><li>Exceptional written communications skills, that can flex across mediums such as broadscale eNewsletters, event marketing, learning workshop materials, program strategy decks, and more.</li><li>Strong relationship management skills with proven ability to engage and influence across band levels</li><li>Resilient mentality, calm under pressure, and ability to creatively solve problems.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Director-Global Marketer Learning & Development

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Manager, KYC Operations and AML Standards – US:The Manager, KYC Operations and AML Standards – US is part of the Global Merchant Operations team within the Global Merchant &amp; Network Services (GMNS) business unit. The Global Merchant Operations team drives a resilient and efficient operational core for critical merchant experiences and leads initiatives in operational excellence. The Manager will play a key role in strengthening KYC and AML standards and capabilities, provide market-level support, review and manage smart monitoring and collaborate with cross-functional teams to ensure compliance within local regulatory requirements and global standards.The Manager, KYC Operations and AML Standards will:<ul><li>Manage day-to-day KYC operations for the US market, ensuring compliance with regulatory and internal standards working in close partnership with local business teams and Global Servicing.</li><li>Support remediation activities, case escalations, and resolution of complex KYC issues.</li><li>Drive process enhancements and contribute to improving KYC Refresh workflows to drive higher refresh rates with greater efficiency.</li><li>Partner with compliance, risk, control management, servicing, and technology teams to operationalize local KYC/AML requirements.</li><li>Act as the subject matter expert for the [specific market], providing insights on regulatory trends and market practices.</li><li>Collaborate with global peers to ensure consistency while tailoring practices to local needs.</li></ul>Qualifications:<ul><li>4+ years of relevant experience with a strong understanding of KYC / AML operations, financial crime compliance, or operational risk management within financial services.</li><li>Bachelor’s degree in finance, Business, Risk Management, or related field.</li><li>Strong understanding of regulatory requirements in the US Market related to KYC and AML.</li><li>Demonstrated ability to manage remediation activities, handle escalations, and enhance operational workflows.</li><li>Proven problem-solving, analytical, and communication skills.</li><li>Experience working cross-functionally with global teams.</li><li>Ability to thrive in a dynamic environment and balance execution with strategy.</li><li>Professional certification (CAMS, ICA, or equivalent) is a plus.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager, KYC Operations and AML Standards

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Manager- Data Governance &amp; ManagementAs part of the Financial Data Governance (FDG) within Corporate Controllership, this role is responsible for overall data governance and management related compliance with various policies for Finance. Finance Data Governance (FDG) team is leading the effort of defining the future roadmap for data governance within Finance.This FDG Manager is focused on ensuring that Finance data governance and management processes are complying with the data and risk policies and appropriate controls and documentation exists to stand a regulatory or internal examination or audit. She/He will be responsible for remediating any gaps or issues either self-identified or noted during an audit or examination.The FDG Manager is a collaborator, a well-organized, action-oriented individual, confident in presenting, facilitating, and building a network of strong relationships across our organization.Responsibilities<ul><li>Lead implementation of PRSA / RCSA controls and ensure effective controls exists on the data management processes.</li><li>Support various audits, reviews, or examinations performed on Finance Data Governance processes</li><li>Lead or support remediation of findings or gaps identified in the data governance and management processes.</li><li>Lead or support implementation of various projects impacting data management and/or process improvement initiatives to make Finance Data Governance more effective and efficient.</li><li>Assess impact of new policies or policy refreshes – Enterprise Data Management Operational Policy and Enterprise Data Risk Policy - on the processes and guide the team in change management or establishing new processes</li><li>Making sure appropriate documentation exists for data governance and management processes.</li><li>Prepare presentation for senior leadership.</li><li>Implementing requirements of the Enterprise Data Governance Policy within various critical Finance systems/processes.</li><li>Support the Data Governance Strategy for the Finance Data Management initiative. This initiative involves utilizing new technologies to create one standardized data set that can be utilized for broader Finance thus minimizing multiple point solutions, data duplication and reconciliation over time among other benefits.</li></ul>Minimum Qualifications:<ul><li>5+ years of work experience in Banking/Financial Services.</li><li>Experience in leading audits and reviews for data governance processes, preparing responses to audit questions and liaising with multiple stakeholders.</li><li>Knowledge of Financial and Regulatory reporting</li><li>Knowledge of data governance and management practices, business and technology issues related to management of enterprise information assets&nbsp;</li><li>Bachelor’s or Master’s degree in finance/accounting</li></ul>Preferred Qualifications:<ul><li>Experience in process controls, gap identification, and their remediation.</li><li>Experience in policy implementation and risk mitigation.</li><li>Proven record of process improvement.</li><li>Working knowledge of Agile methodology and delivery concepts or other project management methodologies</li><li>Strong relationship management and conflict resolution skills with a proven track of positively collaborating, influencing, and extensively coordinating with internal and external partners</li><li>Excellent written and verbal communications with ability to communicate highly complex concepts and processes in simple terms and pragmatically across Finance, Business and Technology stakeholders</li><li>Ability to be think strategically, flexible, prioritize multiple demands, and effectively manage in a matrix organization</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunitiesFor a full list of Team Amex benefits, visit our Colleague Benefits Site.</li></ul>American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Are you passionate about infrastructure and resiliency risk management? Do you want to make a positive impact on the operational integrity of a global company? If so, you might be the ideal candidate for the Manager, Technology Risk and Control – Infrastructure &amp; Resiliency role at American Express.</li><li>As a Manager of Technology Risk and Control, you will be part of the Technology Risk and Information Security organization, which is responsible for identifying, assessing, and mitigating risks across the enterprise. You will collaborate with control owners, engineering teams, and business leaders to uplift controls, manage business continuity planning, and drive strategic risk initiatives.</li></ul>Responsibilities<ul><li>Lead infrastructure and resiliency risk activities aligned with CRI, ISO, NIST, and FFIEC frameworks.</li><li>Partner with control owners to refine scopes, develop SOPs, and validate operational effectiveness through test plans and metrics.</li><li>Own and manage TRIS Critical and Non-Critical Business Continuity Plans (BCPs), ensuring semi-annual renewal and testing.</li><li>Contribute to the TRM lifecycle: identify, measure, manage, monitor, and report on infrastructure-related risks.</li><li>Provide actionable insights through control scoring and gap analysis using tools like Qlik, Archer, and Standard Fusion.</li><li>Engage with teams across Security Engineering, Enterprise Cloud, Mainframe, Distributed Infrastructure, and SRE.</li><li>Collaborate with Technology Change Management and Engineering Governance to align risk strategies with operational priorities.</li><li>Mentor junior team members and foster a culture of shared ownership in risk management.</li><li>Drive inclusive collaboration and maintain transparency in decision-making and reporting.</li></ul>Minimum Qualifications<ul><li>Bachelor’s degree in Computer Science, Engineering, or related field</li><li>8+ years of experience in Technology Risk Management, Infrastructure Security, or related disciplines.</li><li>Experience with infrastructure domains including cloud, mainframe, and distributed systems.</li><li>Strong analytical skills and experience with risk tools (e.g., Archer, Qlik).</li><li>Excellent communication and stakeholder engagement capabilities.</li><li>Proven ability to lead cross-functional initiatives and deliver results under pressure.Preferred Qualifications</li><li>Certifications such as CISM, CISSP, CRISC are a plus.</li><li>Experience managing BCPs and resiliency frameworks.</li><li>Ability to translate complex risk data into clear, actionable insights.</li><li>Growth mindset with a proactive approach to problem-solving and innovation.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain position

Sr Manager-Tech Risk & Control

You Lead the Way. We’ve Got Your BackAt American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Role Description:American Express continues to invest in enterprise data management, and as part of the journey, the Enterprise Data Office is seeking a Senior Manager to lead the instructional design and development of training offerings that will enable our enterprise-wide data management transformation. &nbsp;Primary Responsibilities:<ul><li>Learning Needs, Audience Alignment &amp; Stakeholder Partnership<ul><li>Conduct learning needs analyses and gap assessments - define learner personas, and map tailored journey paths that align with data-management related role roles and skills gaps</li><li>Partner with business and technology leaders to ensure the right audiences are targeted and enrolled in programs aligned to their roles and learning needs.</li></ul></li><li>Instructional Design, Content Development &amp; Program Delivery<ul><li>Lead the end-to-end design and development of training programs, from design documents, outlines, and storyboards through final delivery.</li><li>Collaborate with subject matter experts and stakeholders across the Enterprise Data Office and business units to design, develop, and maintain engaging learning assets across multiple modalities (e-learning modules, workshops, instructor-led sessions, videos, interactive workbooks, scenario-based simulations, etc.)</li><li>Translate complex data management topics into clear, accessible, and engaging training content</li></ul></li><li>Standards, Governance &amp; Quality<ul><li>Formalize and standardize the end-to-end process for learning asset development across the EDO - including design documentation, outlines, storyboards, and review cycles to ensure consistency, efficiency, and quality across all training modalities (e-learning, instructor-led, and blended)</li><li>Establish and oversee instructional design process (ADDIE) and standards</li><li>Ensure content is consistent, scalable, and follows QA standards</li><li>Manage the administration and reporting of required and regulatory learning programs.</li></ul></li><li>Measurement &amp; Continuous Improvement<ul><li>Use insights and feedback to refine learning experiences and ensure alignment with business objectives</li></ul></li></ul>Minimum Requirements:<ul><li>6+ years of relevant experience related to instructional design frameworks (ADDIE) consistent with adult learning theories</li><li>Proven ability to translate complex and/or technical concepts into engaging and accessible training content for diverse audiences</li><li>Hands-on experience creating learning assets across modalities (e-learning, instructor-led sessions, videos, interactive workbooks, scenario-based simulations, etc.)</li><li>Proficiency in Articulate Storyline</li><li>Bachelor’s degree.</li></ul>Preferred Qualifications:<ul><li>Instructional Design &amp; Content Development<ul><li>Proficiency with additional development tools such as Adobe Captivate, Camtasia, and/or Rise.</li><li>Advanced ability to design innovative content that engages diverse audiences and learning styles across multiple modalities (e-learning, quick reference guides, videos, instructor-led), ensuring ADA compliance.</li><li>Strong writing, editing, and instructional design skills, including experience designing quizzes, simulations, and assessments.</li><li>Knowledge and application of current and emerging learning and development trends.</li></ul></li><li>Project &amp; Delivery Management<ul><li>Experience managing critical, time-sensitive deliverables in fast-paced environments.</li><li>Detail oriented with a high degree of personal accountability; strong self-starter with an ability to autonomously multi-task and meet competing deadlines.</li></ul></li><li>Stakeholder Leadership &amp; Collaboration<ul><li>Demonstrated ability to lead, influence, and motivate stakeholders across levels and functions without direct authority.</li><li>Excellent communication skills with the ability to simplify and articulate complex concepts for diverse audiences.</li></ul></li><li>Industry Knowledge &amp; Adaptability<ul><li>Experience working in large U.S. and/or global financial institutions.</li><li>Comfort operating in ambiguous environments, using structure, prioritization, and influence to drive clarity and keep work on track.</li><li>Proven ability to lead, influence and motivate stakeholders within and outside of your direct authority to achieve aggressive goals.Guardian</li></ul></li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager – Training Design

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Key Responsibilities:<ul><li>Manages the planning, coordination, and execution of technology-focused projects, ensuring alignment with strategic objectives and project goals</li><li>Leads Agile release trains, coordinating with product owners, agile champions, and development teams to ensure timely and quality delivery of project milestones</li><li>Leads Program Increment (PI) planning meetings with senior leadership, product management, and delivery teams to ensure strategic alignment and readiness</li><li>Mentors Agile Release Train (ART) meetings to ensure the preparation, readiness, and prioritization of features for future PI planning sessions</li><li>Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies to ensure smooth Agile Release Train (ART) execution</li><li>Analyzes and interprets relevant portfolio, Release Train, and team-level metrics to provide strategic insights into delivery and execution</li><li>Facilitates Inspect &amp; Adapt sessions and other retrospective meetings to promote a culture of continuous learning and improvement within the teams</li><li>Oversees the process of maintaining project documentations including requirements, specifications, and progress reports ensuring they are updated in Project Management tools</li><li>Develops risk management plans, conducts regular risk assessments, and implements mitigation strategies</li><li>Tracks relevant Objectives and Key Results/Key Performance Indicator (OKR/KPIs) to measure and report on project performance</li><li>Facilitates communication among stakeholders, including project sponsors, team of colleagues, and external partners, to ensure effective information flow</li><li>May or may not manage resource allocation, ensuring optimal utilization of resources across multiple projects and balancing workload among a team of colleagues</li><li>May or may not manage and lead a team of technology delivery colleagues, providing leadership, guidance, and coaching to support continuous learning, growth opportunities, inclusivity, and the development of best practices</li><li>May or may not recruit colleagues with relevant experience, and develops, rewards, and energizes an effective team</li><li>Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives</li></ul>Education and Knowledge:<ul><li>Bachelor's degree in a technical discipline (e.g., Computer Science, Information Technology, Engineering), and/or comparable experience; advanced degree preferred</li><li>Knowledge of Agile/SAFe/Lean methodologies</li><li>Knowledge of technical challenges and systems design, with the ability to facilitate technical discussions and drive solutions</li><li>Knowledge of the full life cycle of product development, from concept to delivery, including Test Driven Development</li></ul>Work Experience:<ul><li>Experience in program delivery or project management, preferably within a technology-focused environment</li><li>Experience in leading project teams, with a track record of successful project delivery</li><li>Experience in managing multiple projects and coordinating cross-functional teams</li><li>Experience in project management software tools and techniques, such as JIRA, Confluence, or similar platforms</li><li>Experience in writing technical documentation</li></ul>Licenses &amp; Certifications:<ul><li>Certification in SPC (SAFe Program Consultant), SA (SAFe Agilist), PMI-ACP (Agile Certified Practitioner), or PMP (Project Management Professional) is a plus</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

26,231 Jobs