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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Key Responsibilities:Strategic Program Management<ul><li>Collaborate with leadership to develop and execute a strategic program roadmap that aligns with the organization's objectives.</li><li>Lead the planning, coordination, and execution of high-impact programs, ensuring alignment with business priorities and timelines.</li></ul>Stakeholder Engagement<ul><li>Build and maintain strong relationships with key stakeholders, including engineering leaders, product owners, and business partners.</li><li>Facilitate communication and collaboration across cross-functional teams, ensuring a unified approach to achieving program goals.</li></ul>Risk Management<ul><li>Identify potential risks and issues associated with programs and implement proactive mitigation strategies.</li><li>Monitor and report on the status of programs, providing timely updates to leadership on progress, challenges, and resolutions.</li></ul>Resource Allocation and Budget Management<ul><li>Work closely with the leadership to allocate resources effectively, ensuring the optimal use of talent and budget for program success.</li><li>Track and manage program budgets, making recommendations for adjustments as needed.</li></ul>Continuous Improvement:<ul><li>Drive continuous improvement initiatives within Global Commercial Services, identifying opportunities to enhance efficiency, streamline processes, and implement best practices.</li><li>Foster a culture of innovation and adaptability, staying informed about industry trends and emerging technologies.</li></ul>Qualifications- Bachelor's or Master's degree in Business, Project Management, Engineering, or related field.- Proven experience as a Program Manager in a technology or engineering environment.- Strong understanding of project management methodologies and tools.- Excellent communication, presentation, and interpersonal skills.Preferred Qualifications- Project Management Professional (PMP) or other relevant certifications.- Experience working in the financial services industry.- Familiarity with Agile/Scrum methodologies.Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Program Manager - Global Commercial Services Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Role Description:This Director role reports to the VP of Enterprise Data Management (EDM) Products and Solutions team. The Director will lead the development and execution of EDM Products, creating a comprehensive set of reporting and metrics, and solutioning &amp; implementing an enterprise framework for data tooling. &nbsp;This role requires a strong blend of product management expertise, business strategy, and technical acumen to deliver transformative data solutions.Primary Responsibilities:<ul><li>Own the vision, roadmap, and lifecycle of high-impact enterprise data products.</li><li>Drive adoption of best-in-class product management practices in data product development, including user-centric design, agile delivery, and metrics-driven prioritization.</li><li>Collaborate with data owners, stewards, architecture, and engineering teams to ensure data products are scalable, high-quality, and compliant.</li><li>Drive enterprise-wide enablement of reporting and insights against all the Data Risks through standardized, governed data products and services.</li><li>Lead the strategy and delivery of self-service reporting frameworks and visualization solutions that democratize data access and insights across business units.</li><li>Partner with business intelligence teams and analytics stakeholders to align reporting capabilities with enterprise metrics, KPIs, and strategic goals.</li><li>Ensure reporting platforms and outputs are scalable, timely, and actionable, supporting decision-making from executive to operational levels.</li><li>Partner with Enterprise Architecture to champion the enterprise-wide adoption and enforcement of standardized data management tools.</li><li>Oversee solution architecture and ensure alignment with best-in-class practices for data governance, quality, cataloging, metadata, lineage, and access control.</li><li>Work with Policy, Standards, and Controls team to ensure the Enterprise Data Management ecosystem will meet evolving needs.</li><li>Promote a culture of data literacy and insight-driven decision-making through enablement, training, and strategic partnerships.</li></ul>Qualifications:<ul><li>Preferred prior experience in working in large financial institutions or banking industry</li><li>Bachelor’s degree in data science, Computer Science, Information Systems, or a related field; experience in the convenience retail and/or hospitality industry preferred.</li><li>10+ years of experience in product development, data management, or enterprise architecture within a large-scale organization.</li><li>Deep understanding of modern data platforms, metadata management, data lineage, cataloging, and governance frameworks.</li><li>Strong technical skills and understanding of analytics solutions, including experience with Generative AI and natural language processing</li><li>Demonstrated ability to translate data insights into strategic business recommendations. Strong problem-solving skills and experience in driving business results.</li><li>Excellent leadership and team management skills, with experience leading cross-functional teams. Prior people leadership experience preferred.</li><li>Excellent communication and collaboration skills, with the ability to translate complex data concepts for business stakeholders.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;Guardian

Director-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a part of the Colleague Experience Group (CEG) we strive to provide a great colleague experience every day. We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best. We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community.&nbsp;Functional Description:The Director, Human Capital Risk Management &amp; Governance role is a new position focused on managing workforce and people related risks across American Express globally. &nbsp;The Director will be a part of the CEG team (Human Resources) and report into the Vice President Talent Risk &amp; Governance. The incumbent will be responsible for designing and delivering on the overall Human Capital risk management and governance framework at the company.Key Responsibilities:<ul><li>Design and implement sustainable HR Talent processes to assess workforce skills and staffing levels</li><li>Provide guidance to CEG and Enterprise process owners on identification, assessment, control, measurement, monitoring and reporting of Human Capital related risk</li><li>Learn CEG and People related processes, demonstrating strong levels of curiosity and willingness to present control improvements.</li><li>Support the design and delivery of talent risk metrics and reporting to management committees, risk committees and boards</li><li>Support regulatory exams as required, to ensure the company is prepared to provide necessary documentation, addressing inquiries from regulators, and demonstrating compliance with legal and regulatory requirements and supervisory expectations</li><li>In alignment with second line of defense risk oversight, develop incremental standards, testing and reporting related to Human Capital risks</li><li>Collaborate with senior leadership, support the development of the organization’s risk appetite for human capital risks and monitor adherence to the established thresholds.</li><li>Develop strong working relationships with partners across CEG and Global Risk &amp; Compliance to drive Enterprise-wide impact</li><li>Influence and help embed a strong risk-aware culture, encouraging proactive risk management behaviors at all levels.</li></ul>Minimum Qualifications:&nbsp;<ul><li>8+ years experience in banking/financial services industry including experience with HR, People or Workforce Risk Management&nbsp;</li><li>Strong understanding of risk management requirements and implications&nbsp;for Global Financial Institutions</li><li>Strategic thinking skills, including translating vision into action, connecting dots, and bringing ideas to execution&nbsp;</li><li>Ability to synthesize, analyze and present data to senior leaders to inform solutions and measure impact&nbsp;</li><li>Ability to influence and partner across a broad range of stakeholders. able to collaborate and gain buy-in through influence and partnership </li><li>Strong communication skills, both verbal and written, with all levels of the organization </li></ul>Preferred Qualifications:<ul><li>Experience driving organizational and culture change management&nbsp;</li><li>Proven ability to navigate a large organization, bring others along and influence change&nbsp;</li><li>Superior organization, decision making and planning skills with the ability to manage multiple projects simultaneously and work autonomously&nbsp;</li></ul>Currently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company’s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company’s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company’s applicable severance pay plans.GuardianSalary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Director, Human Capital Risk Management & Governance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Risk &amp; Compliance Technology (GRCT) has a winning aspiration to leverage product and technology expertise to steward a world-class risk-management framework, empowering colleagues to make informed, secure growth decisions, which cultivates a trusted brand. The GRCT organization protects American Express with applications that perform customer risk rating, sanctions screening, and monitoring of customers and transactions for patterns of fraud, bribery, corruption, money-laundering, and other financial crimes or misuse of Amex products.This executive assistant will support two Vice Presidents of GRCT, a global engineering organization with more than 600 colleagues and contractors.Key Responsibilities:Calendar Management:<ul><li>Efficiently handle complex calendars ensuring that meetings, appointments, and deadlines are met.</li><li>Prioritize and schedule appointments, anticipating needs to optimize time.</li></ul>Communication and Correspondence:<ul><li>Act as the primary point of contact for VPs, screening and prioritizing emails, calls, and other communications.</li><li>Draft and edit correspondence, reports, and presentations.</li></ul>Collaboration:<ul><li>Use tools MS Sharepoint and Planner to collaborate across the Leadership Team.</li><li>Manage and maintain email Distribution Lists for the organization.</li></ul>Meeting Coordination:<ul><li>Coordinate and schedule internal and external meetings, including team meetings, conferences, and industry events.</li><li>Prepare meeting agendas, gather necessary materials, and ensure that the VP and team are well-prepared for all engagements.</li></ul>Travel Arrangements:<ul><li>Arrange domestic and international travel, including flights, accommodations, and transportation.</li><li>Prepare detailed itineraries and provide necessary travel-related information.</li></ul>Confidentiality:<ul><li>Handle sensitive and confidential information with complete discretion and integrity.</li><li>Maintain a high level of confidentiality regarding critical initiatives, company plans, and executive discussions.</li></ul>Documentation and Record-Keeping:<ul><li>Maintain accurate and up-to-date records, files, and documentation related to the Engineering leadership.</li><li>Assist in the preparation of reports and presentations as needed.</li></ul>Project Support:<ul><li>Provide support on special projects and initiatives.</li><li>Collaborate with other departments and teams to ensure seamless execution of projects.</li></ul>Qualifications:<ul><li>Minimum 4 years experience as an executive assistant or similar role supporting Senior Leadership.</li><li>Outstanding organizational and time management skills.</li><li>Strong written and verbal communication skills.</li><li>Proficient in Microsoft Office Suite and other relevant tools.</li><li>Experience with O365 Collaboration tools such as Planner and Sharepoint.</li><li>Ability to multitask and prioritize tasks efficiently in a fast-paced environment.</li><li>Discretion and trustworthiness when handling confidential information.</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Executive Assistant, Global Risk & Compliance Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the RoleThe Director – Quality Assurance &amp; Improvement Program (QAIP) leads the QAIP team, oversees the planning, execution and reporting of quality assurance (QA) reviews and initiatives, and helps grow and develop the QAIP team to provide strong credible challenge over audit execution and operational processes to build strong credibility and influence across the department.Key Responsibilities:<ul><li>Help develop and execute the QAIP team’s strategy and lead QAIP annual planning process</li><li>Manage and maintain the QAIP audit universe and reporting including internal audits, risk assessments, business monitoring procedures, issue management corrective action plans, management and board committee reporting, and IAG operations</li><li>Supervise the execution of all types of QA reviews and issue validations by the QAIP Team</li><li>Serve as People Leader for direct reports, focused on annual goal setting, performance management, and long-term career development. Continuously coach, teach, mentor and develop less experienced colleagues and co-sourced resources</li><li>Oversee and manage any external reviews and regulatory requests related to QAIP activities and processes</li><li>Develop and drive focused risk assessments and thematic reviews based on analytical reviews of QA review results, stakeholders’ inputs, internal &amp; external review findings, and emerging risks</li><li>Partner closely with Professional Practice Process &amp; Product teams to drive change to IAG policies, procedures, and systems that increase quality and efficiency based on QA findings and observations</li><li>Manage the team's resource and &nbsp;capacity constraints including scheduling, training, and recruiting &nbsp;</li><li>Promote use of analytics, best practices, and identify opportunities for process improvements</li><li>Support internal and external assessments (including regulatory examinations) of the Internal Audit function, including facilitating pre-planning and readiness reviews</li><li>Partner with Audit Methodology and Professional Development team to design and deliver audit-related training program components to diverse groups of auditors with varying levels of experience based on QA results</li></ul><h4>Minimum Qualifications:</h4><ul><li>Minimum of 7 years of relevant experience in audit</li><li>Understanding of regulatory, accounting, and financial industry guidance and best practices relevant to the business, including technology and data implications</li><li>BA, BS, or equivalent degree in accounting or finance related field</li><li>Strong internal audit process knowledge, risk/controls knowledge, and data analysis skillset</li><li>Strong written and verbal communication skills that deliver high quality, actionable and value-added feedback to management</li><li>Ability to effectively integrate business, operational, technological, data, and financial components in audit work</li><li>Effectively works independently, within a team and across teams in a fast-paced environment to drive business results, utilizing related project management skills, employing creative thinking, a focus on quality, and the ability to work on competing priorities</li><li>Proven ability to lead teams and manage multiple projects and provide quality review across deliverables</li><li>Strong knowledge and appreciation of IA standards, regulatory, and financial industry guidance and best practices relevant to Internal Audit</li></ul><h4>Preferred Qualifications:</h4><ul><li>Minimum of 10 years of relevant experience in audit</li><li>Professional certification: CPA, CIA, CISA or other relevant industry certification</li><li>Analytics experience in internal audit, risk management, and/or financial services</li><li>Big 4 or large Financial Services industry experience</li><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), and scorecards / dashboards</li><li>Experience with technology control testing including interface inputs, reports, application security and business continuity and third parties</li><li>Direct experience in quality assurance reviews related to Internal Audit</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Audit Director - Quality Assurance and Improvement Program

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.You Lead the Way. We’ve Got Your Back.The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;&nbsp; Global Dining is the American Express dining platform and sits within the USCS organization. Our mission is to connect the world's best restaurants with the world's best customers through a trusted and innovative global SaaS platform, built on the promise of access and unforgettable experiences.&nbsp;&nbsp;&nbsp; Global Dining’s SaaS platform offers a wide range of features and functionality, managing reservations and tables, and tracking guest and restaurant data to help restaurants deliver the best hospitality to diners. Diners can discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners and Card Members are insiders, and we love having them at the table.&nbsp; WHAT YOU'LL DO:&nbsp;<ul><li>Oversee a team of B2C product managers across Resy and Tock who are responsible for driving new products, benefits, and capabilities from ideation to market launch</li><li>Drive best ways of working and cultural integration of two product teams, evaluate and improve go-to-market methodologies, processes, and systems to maximize performance</li><li>Own and develop B2C product strategy and roadmap for Resy and Tock, drive engagement on our platform and drive more demand to our partners through third party integrations</li><li>Own integration of Resy and Tock frontend product </li><li>Lead team of B2C Product Managers across Resy and Tock and drive best ways of working and cultural integration of two teams</li><li>Drive strategic vision and execution of future joint consumer experience (JCE), American Express membership initiatives, and deliver new, innovative features to compete externally</li><li>Collect market feedback with a developed understanding of customer needs to identify new products and features</li><li>Direct budget and revenue accountability</li><li>Understand business and regulatory objectives and customer needs and identify ways to leverage existing capabilities and develop new solutions to meet those needs&nbsp;</li><li>Partner with technology and platform teams on modernizations and migration efforts to enhance customer experiences with a focus on flawless delivery of customer promise&nbsp;</li><li>Define a scalable, skills-complete organizational structure that will support both the immediate and longer-term</li></ul>WHAT YOU HAVE:&nbsp;<ul><li>10+ years of product management experience; including 5+ as a people manager</li><li>Experience building B2C SaaS products and owning product roadmap in a vertical market</li><li>Experience integrating two products</li><li>Strategic vision and ability to execute on new global dining strategic vision</li><li>Ability to innovate and drive new product features to compete externally </li><li>Mastery in user experience &amp; visual design</li><li>Strong knowledge of user experience research methods, system design and content design</li><li>Passion for craft and leading designers to do their best work</li><li>Must be knowledgeable about industry technology and agile development</li><li>Excellent communication, presentation and storytelling skills</li></ul>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positionsSalary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions.

Vice President, Consumer and Demand Generation Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Role Descriptions:This Director role reports to the VP of Enterprise Data Management (EDM) Products and Solutions team. Director will lead the development and execution of EDM Products tools, creating Data Products &amp; Marketplace, and partnering with Enterprise Architecture for Reference Data Management strategy and tooling. This role requires a strong blend of product management expertise, business strategy, and technical acumen to deliver transformative data solutions.Primary Responsibilities:<ul><li>Lead the vision for the enterprise data strategy, aligning with product and enterprise teams to support innovation and the rapid-cycle delivery of data-driven products at scale.</li><li>Lead the development and evolution of AMEX’s internal Data Marketplace platform, enabling frictionless discovery, access, and governance of reusable data assets. </li><li>Partner with technology to ensure a seamless and secure data marketplace for data consumers.</li><li>Oversee Foundational Data Initiatives: Manage a portfolio of foundational data initiatives, collaborating cross-functionally with product, analytics, engineering, and governance teams to ensure alignment with both business goals and platform strategies.</li><li>Product Roadmap Ownership: Define and drive the roadmap for foundational data and technical products(such as Reference Data Management)—from ideation to development to adoption—enabling seamless access and usability for internal customers.</li><li>Champion User-Centric Design: Promote intuitive and scalable data product design, ensuring offerings meet the evolving needs of enterprise teams across the organization.</li><li>Lead Adoption and Engagement: Develop and execute adoption and engagement strategies for foundational data products. Establish clear KPIs and success metrics to demonstrate value and inform ongoing improvements.</li><li>Develop Business Cases and Value Narratives: Craft compelling business cases and value propositions for foundational data capabilities. Influence senior stakeholders to secure buy-in and ensure alignment with long-term technology investments.</li><li>Identify Strategic Opportunities and Partnerships: Proactively identify and prioritize strategic data opportunities and partnerships that enhance the utility and market value of internal data assets—driving both external impact and internal efficiency.</li><li>Build and Lead a High-Performing Team: Recruit, develop, and lead a high-performing team focused on data product management and strategy. Foster a culture of innovation, accountability, and cross-functional collaboration through strong leadership and mentorship.</li></ul>Qualifications:<ul><li>Required prior experience in working in large financial institutions or banking industry </li><li>Bachelor’s degree in data science, Computer Science, Information Systems, or a related field; experience in the convenience retail and/or hospitality industry preferred.</li><li>8+ years of experience in analytics, and business intelligence, with a proven track record of leading data initiatives at an enterprise or line of business level.</li><li>Deep understanding of modern data platforms, metadata management, data lineage, cataloging, and governance frameworks. </li><li>Strong technical skills and understanding of analytics solutions, including experience with Generative AI and natural language processing</li><li>Demonstrated ability to translate data insights into strategic business recommendations. Strong problem-solving skills and experience in driving business results.</li><li>Excellent leadership and team management skills, with experience leading cross-functional teams. Prior people leadership experience preferred.</li><li>Excellent communication and collaboration skills, with the ability to translate complex data concepts for business stakeholders.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.Guardian

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express National Bank is American Express’ U.S. banking operation, representing more than 60% of the company’s revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office’s Strategic Planning, Control Management, Program Management and Governance functions.The&nbsp;Enterprise Control Management team within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk &amp; Compliance (GRC) teams.How will you make an impact in this role?This Senior Manager of Regulatory &amp; Audit Exam Management will be part of the team responsible for ECM’s engagement with, response to, and deliverables to regulators, internal audit and second line of defense inquiries and exams.Successful execution of these responsibilities will help to strengthen ECM’s risk and control environment. The Regulatory &amp; Audit Exam team will support ECM’s internal and external exams and audits, ensure timely closure of findings, with an auditor and regulator mindset.The team will be responsible for the efficiency and effectiveness of ECM’s exam management process.&nbsp;&nbsp;Responsibilities Include:<ul><li>Support coordination with ECM and across key stakeholders - of audits, second line testing, and regulatory examinations and ensure all requests are addressed in a timely manner with inputs from all related stakeholders.</li><li>Build and maintain strong relationships with key stakeholders and business partners.</li><li>Track resolution of requests and ensure that significant risks and issues are appropriate and escalated in a timely manner. </li><li>Develop and maintain processes to ensure consistent, accurate and efficient exam responses across the business unit.</li><li>Comply with enterprise policies with regard to audit, second line and regulator engagement.</li><li>Help prepare and present materials to AENB leadership and stakeholders regarding audit and regulatory work. </li><li>Challenge and advise action owners on risk management remediation efforts with a audit and regulatory perspective. </li><li>Act as resource and advisor for 1LOD teams on cross business unit’s exams, where appropriate.&nbsp; </li></ul>Minimum Qualifications:<ul><li>4+ years in a financial risk management function (e.g., audit, compliance, operations, credit).</li><li>Understanding of operational risk management frameworks and requirements.</li><li>Exceptional project management skills, including the ability to clearly advise on progress, roadblocks, and successfully drive project progress, with a track record of developing end-to-end risk management processes.</li></ul>Preferred Qualifications:<ul><li>Experience as an internal or external auditor or regulatory examiner. </li><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Outstanding analytical, problem-solving, written, and oral communication skills with a strong attention to detail.</li><li>Highly motivated self-starter with exceptional business writing skills.</li><li>Strong communicator who can effectively influence, multitask, and prioritize as business needs evolve with a high degree of comfort.</li><li>Ability to build strong relationships with all band levels and work effectively in a collaborative, multi-cultural, team environment.</li><li>Ability to prioritize multiple work streams under time constraints, respond quickly, manage deadlines, and manage changing priorities in a dynamic and very demanding environment while leading with limited direct authority.</li><li>Anticipate needs and act proactively.</li><li>Impeccable integrity with the ability to handle sensitive information and maintain confidentiality.</li><li>Experience supporting risk exam management processes preferred.</li><li>High degree of familiarity with Sharepoint, Powerpoint, Word and Excel.</li></ul>GuardianSalary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Enterprise Control Management, Regulatory & Audit Exam Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.&nbsp;The U.S. Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The Manager, Offer Personalization &amp; Analytics position is in the US Consumer Services Marketing Analytics team and will be responsible for driving data powered personalization strategies to drive profitable and efficient new prospect acquisitions for US consumer business. The role will be responsible for developing personalized offer strategy leaning into customer experience, profitability and economics to drive to right business and customer outcomes.&nbsp;At manager level, the colleague does not have a people leadership role but is often viewed as an emerging expert in the field. Focuses on resolution of complex problems. Conducts analyses, recommends changes to policies, and establishes procedures that affect immediate organization.Key Responsibilities:<ul><li>Develop deep understanding of marketing ecosystem, revenue drivers and investment levers to create effective personalization strategy</li><li>Power in-depth strategic analysis and decision making on the back of thorough data analytics&nbsp;</li><li>Liaison across different partners within analytics, marketing, product, finance, risk management and data science teams for bringing these strategies to life</li><li>Develop/practice effective operational and risk management controls to ensure its done the right way</li><li>Manage and flex strategy based on investment decisions, identify opportunities for efficient investments in collaboration with partners across the BlueBox</li></ul>Past Experience &amp; Academic Background:<ul><li>1+ years of work experience demonstrating analytics to drive business results</li><li>Advanced degree or equivalent experience in a statistics/business/economics/decision science related field - Bachelor's required, Masters Preferred</li></ul>Functional Skills/Capabilities:<ul><li>Analytical and problem-solving experience, with the ability to break-down a complex problem into components and coach others on how to apply the relevant quantitative analysis to answer the business question.</li><li>Experience in solving unstructured problems and comfort in working in white space&nbsp;</li><li>Knowledge of card acquisition portfolio and a firm understanding of marketing and card economics</li><li>Proven ability to work well across multi-functional teams, influence and create meaningful relationships with partners as a trusted advisor.</li><li>Strong communications skills with an ability to influence through written and oral means and demonstrated ability to craft an analytical story for Senior Level audiences.</li></ul>Technical Skills/Capabilities:<ul><li>Query large and complex datasets using big data programming languages (e.g., Python, Hive, Scala) is preferred.</li><li>Knowledge of experimental test design and ability to inform business strategy based on statistical findings.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager, Offer Personalization & Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.You Lead the Way. We’ve Got Your Back&nbsp;At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Role Descriptions:The Privacy Program Enablement Associate will be an integral part of the team supporting the roadmap and development for this new Global Privacy Center of Excellence, facilitating the program’s scope, processes, and deliverables, promoting awareness, collaboration, and engagement, and helping identify and manage risk.&nbsp;Primary Responsibilities:<ul><li>Work with partners to enhance assessment of enterprise-wide privacy risk in alignment with organizational best practices.&nbsp;</li><li>Identify best practices for assessing and monitoring privacy risk to drive enterprise continuity across different regions and business units. </li><li>Enhance user guidance for privacy risks, including control guidance, and training for business stakeholders.</li><li>Collaborate with other teams to integrate privacy risk activities across existing processes and tools.</li><li>Serve as the subject matter expert for identifying and implementing controls to manage privacy risk.</li><li>Serve as the subject matter expert for identifying, documenting, and assessing privacy risk. </li><li>Establish and socialize guidance document changes, as well as mapping changes to internal and external regulatory key milestones.</li></ul>Qualifications:<ul><li>A strong strategic approach with 4+ years prior experience including process improvement in privacy risk.</li><li>Experience enhancing and uplifting privacy-related processes across an Enterprise or local level for a financial service company.</li><li>Track record of being able to be a subject matter expert and using enterprise-thinking to quickly identify areas of improvement. </li><li>High degree of organization, individual initiative and personal accountability and resiliency.</li><li>Excellent communication skills with a demonstrated ability to engage, influence, and </li><li>encourage partners and stakeholders to drive collaboration and alignment.</li><li>Proven ability to manage multiple demands successfully within a matrixed organization. </li><li>Enjoy solving large and complicated problems. </li><li>Ability to maintain a positive, can-do’ attitude.</li></ul>GuardianSalary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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