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Position Title: Financial Aid Services Manager Department: Financial Aid (FIA) Division: Enrollment Services (ENS) Employee Status: Full-time Type: Professional Staff Association (PSA) Grade: M Salary: ($60,000 - $62,500 annually) FLSA: Exempt ICCB Classification: Tech/ Professional Priority Application Deadline:&nbsp;October 17th, 2025 _________________________________________ Reporting Relationships Reports to: Executive Director of Financial Aid Supervision Exercised: Direct supervision of Financial Aid Advisors and student employees; functional supervision over assigned staff. &nbsp; Job Summary The Financial Aid Services Manager provides leadership and oversight for a team of Financial Aid Advisors to ensure accurate, timely, and student-centered delivery of financial aid services. This position manages the day-to-day operations of advising, file review, verification, and appeal processes, including Satisfactory Academic Progress (SAP). The Services Manager is also responsible for Return of Title IV (R2T4) processing, maintaining compliance with federal and state regulations, and implementing regulatory changes from the U.S. Department of Education. In partnership with the Executive Director, the Services Manager develops training, ensures quality assurance, and fosters a culture of service excellence in support of student success. Essential Duties and Responsibilities · Lead, supervise, train, and evaluate Financial Aid Advisors to ensure the consistent delivery of high-quality student services. · Oversee verification, SAP appeal, and professional judgment documentation intake and review in compliance with federal, state, and institutional policies. · Direct workflow through the imaging system. · Ensure the accurate and timely calculation and processing of Return of Title IV (R2T4) funds. · Participate in professional development, including NASFAA webinars. · Stay current on federal and state financial aid regulations; interpret and implement new guidance, ensuring compliance across office operations. · Develop and deliver staff training on regulations, compliance requirements, and student service practices. · Collaborate with the Executive Director to maintain policies, procedures, and communication materials that ensure clarity, compliance, and accessibility for students and families. · Provide guidance to staff and students on complex cases requiring interpretation of regulations. · Partner with other campus departments and external agencies to support compliance, reconciliation, and the efficient delivery of aid. · Collaborate with the Payment Center to ensure timely awarding, billing, and disbursement of aid. · Work closely with the FA Compliance Coordinator with the timely disbursement of aid. · Manage late disbursements, aid rejection processes, verification number checks, and current-term disbursement adjustments · Assist with internal and external audits, ensuring documentation, reporting, and corrective action plans are accurate and complete. · Maintain confidentiality of student records in compliance with FERPA. · Foster a culture of cultural awareness and service excellence in all interactions with students. · Supervise an advisor assigned to oversee student workers, providing indirect leadership and guidance for student employees. · Manage staff schedules, workload assignments, and office calendars to ensure adequate coverage. · Monitor and respond to student communication channels, including Systematic Alien Verification for Entitlements (SAVE) and CRM messages, ensuring timely and accurate follow-up. · Oversee athletic scholarship eligibility, awarding, and compliance. · Support the processing and advising needs of special populations, ensuring equitable access to aid. · Review and manage operational procedures such as over awards, credit eligibility, multiple reporting records, Pell overpayments and lifetime eligibility units · Coordinate CRM functions for financial aid communications, case tracking, and student outreach. · Assist in graduation processing by ensuring student financial aid files are finalized in collaboration with Records and IT staff. · Other duties as assigned. Qualifications To perform this job successfully, an individual must be self-motivated and able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications Bachelor’s degree required. At least three (3) years of progressive experience working with complex regulatory requirements in higher education, government, or related fields. Experience leading a service-oriented team with a focus on student or client support. Proficiency with student information systems and Microsoft Office applications (Word, Excel, Outlook). Preferred Qualifications Master’s degree in higher education, business administration, or a related field. Experience in financial aid administration or related student services. Familiarity with Colleague, as well as imaging/document management systems. Experience developing and delivering staff training. Required Attributes Strong organizational, analytical, and problem-solving skills with attention to detail. Ability to manage multiple priorities in a fast-paced environment. Excellent interpersonal and communication skills with the ability to work effectively with students, families, faculty, and staff. Work Environment While performing the duties of this job, the employee regularly works in an office setting with frequent interaction with students, families, faculty, and staff. Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job: While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee is frequently required to stand, talk, and hear. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Rock Valley College

Financial Aid Services Manager

Position Title:&nbsp;Refugee Social Services Coordinator Department:&nbsp;Refugee and Immigrant Services (RIS) Division: College Readiness/Learner Supports (CRL) Location: Downtown Campus Employee Status:&nbsp; Full-time (grant-funded through 6/30/2026) Type:&nbsp; Professional Staff Association (PSA) Grade:&nbsp; L&nbsp; Salary: ($57,464 -$60,000 annually) Classification: Tech/ Professional FLSA:&nbsp; Exempt Revised: October 2025 Priority Application Deadline:October 17, 2025 ________________________________________________________________________________ Reporting Relationships Reports to: Program Director Refugee and Immigrant Services Supervision Exercised: Functional and administrative supervision exercised over interpreters and case managers. Job Summary Located at our Downtown Campus, the Refugee Social Services Coordinator is the dedicated leader overseeing our Refugee Social Services (RSS) program, which helps newly arrived refugee and asylees adjust to and thrive in the United States. In this role, you’ll guide and supervise a team interpreters and case managers by coordinating services and build strong community partnerships- all while making a real difference in people’s lives. Essential Duties and Responsibilities include the following.&nbsp; Related duties may be assigned. <ul><li>Provide leadership, evaluation, and supervision of the RSS grant program team.</li><li>As needed, meet with program participants to determine eligibility, conduct intake and develop service plans or possible referral.</li><li>Monitor the quality of program services and case notes. Provide guidance to team members and adapt to changing case note requirements as dictated by the funder.</li><li>Develop and maintain a relationship with vital existing partners and network with other community service providers.</li><li>Prepare programmatic reports including a monthly Salesforce report per the grant standards</li><li>Proactively identify program needs, challenges and respond to changes. Then, enact well-thought-out strategies and direct team implementation.</li><li>Attend programmatic meetings.</li><li>Develop and provide community outreach and informational sessions.</li><li>Assist the RIS program director in writing grant proposals for the RSS grant program.</li><li>Work towards Performance standards for all programs and hold meetings with staff to work together for goal achievement.</li><li>Attend trainings.</li><li>Maintain a general awareness and understanding of the RSS grant program budgets to help the Program Director ensure funds are spent appropriately and effectively.</li><li>Direct the marketing, communication, and outreach of all RSS grant program events as needed.</li><li>Act as a resource for agencies, schools, councils, employers etc.to promote greater understanding of the needs of program participants.</li><li>If bilingual, provide interpretation and/or translation services to program participants.</li><li>Show flexibility and understanding in dealing with persons from diverse, social, economic and educational backgrounds.&nbsp;</li><li>Accept appropriate additional responsibilities as requested.&nbsp;</li><li>Regular attendance is expected.</li></ul>Qualifications&nbsp; To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Qualifications<ul><li>Bachelor’s Degree required in Sociology, Psychology, or related field.&nbsp;</li><li>Minimum 1 year experience in a leadership position.</li><li>Proficient in computer software including Word and Excel.</li><li>Strong written and oral communication skills.</li><li>Experience developing and maintaining positive relationships with key partners.</li><li>Flexibility and ability to multi-task.</li></ul> Preferred Qualifications<ul><li>Master’s Degree is preferred.</li><li>Minimum 2 years’ experience working with immigrants and/or refugees</li><li>Bilingual in either Spanish, French, Arabic, or Swahili</li></ul> Work Environment While performing the duties of this job, the employee regularly works in an office setting. Physical Demands Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms. The employee is frequently required to stand, talk and hear. &nbsp; &nbsp; &nbsp;

Refugee Social Services Coordinator

Welcome to Whataburger CareersReady to work somewhere sizzlin’? Our Restaurant Team Members are the secret ingredient who make everything come together. Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that’ll knock your socks off, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A clear path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits**</li><li>Retirement Celebration Program</li><li>Part-Time &amp; Full-Time Options</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>1152 Solomon Dr Kernersville NC 27284

Whataburger

Restaurant Team Member, Day Shift - Unit 1595

Restaurant Team Member, Evening Shift - Unit 1595

Welcome to Whataburger CareersReady to work somewhere sizzlin’? Our Restaurant Team Members are the secret ingredient who make everything come together. Every shift is a new adventure filled with teamwork, laughter, and the joy of serving craveable food. With flexible schedules, weekly pay, and growth opportunities that’ll knock your socks off, Whataburger is where it’s at!Rewards You’ll Enjoy*:<ul><li>Competitive Weekly Pay</li><li>Flexible Schedules</li><li>Scholarship Program</li><li>Paid Time Off</li><li>Wireless Service Discounts</li><li>Computer &amp; Software Discounts</li><li>Fitness / Gym Discounts</li><li>Discounted Meals</li><li>Sky’s-the-limit Career Growth</li><li>A clear path to a six-figure income (our Operating Partners can earn six figures!)</li><li>Medical, Dental and Vision Benefits**</li><li>Retirement Celebration Program</li><li>Part-Time &amp; Full-Time Options</li><li>Day, Night/Evening &amp; Overnight Shifts Available</li><li>Awards and recognition for all you do</li><li>And more</li></ul>QUALIFICATIONS:<ul><li>At least 16 years old</li><li>High school diploma/GED, equivalent work experience, or is attending high school, or educational equivalent, e.g., home school or primary vocational programs</li><li>Enjoy working in a team environment to help make everyone’s day a little bit better</li></ul>Whataburger isn’t just a fast-food burger chain. We’re a family, partnering with great organizations to help support the development of future leaders and entrepreneurs. We’re proud partners of the National Federation of State High School Association which supports extracurricular programs nationwide. We work directly with RecruitMilitary as a Military-Friendly Employer encouraging Veterans, Transitioning Service Members, and Military Spouses to apply. We also draw from a diverse talent pool, through partnerships with Universities, InHerSight and the Hispanic/Latino Professionals Association (HLPA). From retirees and teens working part-time to entry-level careers to experienced professionals ready to work full time, we’re just a click away from serving up a good day!What are you waiting for? Apply now and get hired tomorrow!Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Whataburger participates in the federal E-Verify Program. For more information go to <a href="http://www.dhs.gov/E-Verify" target="_blank">www.dhs.gov/E-Verify</a>. E-Verify is a registered trademark of the U.S. Department of Homeland Security.*Eligibility rules may apply**Team Members who average at least 30 hours per week (or 130 hours of service per month) over a 12-month measurement period are eligible for these benefits. 1040 Central Fwy Wichita Falls TX 76306-6166

Restaurant Team Member, Overnight Shift - Unit 435

As a Team Member,you work in our restaurants and are the face of the brand; and the pride they take in their work can be seen in the smiling faces of the people they serve. Working as a Team Member means you'll work in a fast-paced environment rich with opportunities to stand out for the quality work you do. In fact, most Shift Leaders once worked as Team Members. In any case, each and every day you'll be learning skills that will serve you well no matter where your career journey leads you.Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Responsibilities<ul><li>Customer Service</li><li>Food Prep and Delivery</li><li>Daily Operations</li><li>Quality Standards</li><li>Open Communication with Management</li><li>Cleanliness</li><li>Station Certifications</li></ul>Rewards<ul><li>Competitive Pay</li><li>Schedule Flexibility</li><li>Leadership Development and Career Growth Opportunities</li><li>Healthcare and Life Insurance Benefits</li><li>Time Off Benefits</li><li>Discounted Meals</li><li>Scholarship Program</li></ul>

Team Member - Conway 1518 (Conway, AR)

Team Member - 1625 - Jacksonville (Jacksonville, AR)

Shift Leader, you will work to bring out the best in each individual on your team. And in doing so, you'll ensure an excellent experience for our customers each and every time they dine with us. As a Shift Leader, you'll also have the chance to push your own skills so your career can grow and evolve with us.Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other condition or status protected by law. Responsibilities<ul><li>Customer Service</li><li>Food Prep &amp; Delivery</li><li>Daily Operations</li><li>Quality Standards</li><li>Fiscal Responsibility</li><li>Supervise Team</li><li>Communicate Issues with Management</li><li>Cleaning and Sanitation Procedures</li><li>Achieve and Maintain Required Certifications</li><li>Restaurant Administration</li></ul>Rewards<ul><li>Competitive Pay</li><li>Schedule Flexibility</li><li>Leadership Development and Career Growth Opportunities</li><li>Healthcare and Life Insurance Benefits</li><li>Time Off Benefits</li><li>Discounted Meals</li><li>Scholarship Program</li></ul>

Shift Leader - Sand Springs 1539 (Sand Springs, OK)

Assistant Manager, at Whataburger is an incredibly important job. You'll serve as both a restaurant leader and a team member. You'll work hard to serve the customers in your restaurant and to make each individual on your team reach their fullest potential.Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other conditions or status protected by law.Whataburger is committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, age, or other conditions or status protected by law. Responsibilities<ul><li>Lead and Inspire Teams</li><li>Help General Manager run a Multi-Million dollar Business</li><li>Serve Up Extraordinary Customer Service</li><li>Run Excellent Operations</li><li>Be a Problem Solver</li><li>Manage Team and Budgets</li><li>Communicate Issues with Management</li><li>Teach Cleaning and Sanitation Procedures</li><li>Coordinate Scheduling</li><li>Help with Hiring</li></ul>Rewards<ul><li>Competitive Pay</li><li>Bonus Potential</li><li>Schedule Flexibility</li><li>Leadership Development and Career Growth Opportunities</li><li>Healthcare and Life Insurance Benefits</li><li>Time Off Benefits</li><li>Discounted Meals</li><li>Scholarship Program</li></ul>

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