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<h3>Job Description:</h3><h3><strong>Director, Investor Center Partnerships</strong></h3><h3><strong>The Role</strong></h3><p>The Investor Center Partnerships is part of Fidelity Real Estate Company and encompasses the firm’s retail portfolio which includes 217 branches, spans across 38 states and the District of Columbia, and occupies roughly 1.7 million SF.</p><p>We are seeking a highly skilled and strategic Director of Project Delivery to manage a program of capital projects from initiation through closeout. The Director works closely with several internal and external teams including Wealth Leadership, Transactions, Design, Finance, Operations, Security, Technology, Procurement, and vendor partners to execute and manage solutions, implement new concepts, and ensures on-time and on-budget project delivery for the Investor Centers. Collaboration with all the teams is essential to success!</p><p>The Director will manage a team of internal and external resources, stakeholders, and vendors.</p><p>This role reports to the Vice President, Investor Center Partnerships.</p><h3><strong>The Expertise and Skills You Bring</strong></h3><ul><li>Transformational leader who drives process improvement and accountability.</li><li>Expert problem solver with experience in site selection, due diligence, lease analysis, and design to provide a comprehensive perspective to drive end-to-end project execution.</li><li>Demonstrated experience managing multiple capital projects and ability to provide strategic oversight to ensure alignment with objectives, program standards, budgets, and schedules. Identify risks, develop mitigations and contingencies, partners with and manages municipal agencies or authorities having jurisdictions ('AHJ') to eliminate or reduce project hurdles.</li><li>Experience creating comprehensive budgets and cost estimates aligned with scope, schedule, and program standards. Review bids to recommend vendor awards.</li><li>Track progress of each project against goals, approved budgets, and timelines. Develop and present cogent reporting on all activities to key real estate and business unit partners.</li><li>10+ years of construction or project management experience with increasing responsibility.</li><li>Bachelor’s degree in business, project or construction management, engineering, or other related areas. Graduate degree or equivalent preferred.</li><li>Experience with either Procore, MS Excel (advance), MS Project, Kahua, PMWeb, or TriRiga</li></ul><h3><strong>Other Requirements</strong></h3><ul><li>Ability to be onsite at Fidelity locations a minimum of 50% of the time.</li><li>Ability to travel up to 35% of the time.</li></ul><p><strong>Note: Fidelity is not providing immigration sponsorship for this position</strong></p><h3><strong>The Team</strong></h3><p>The Team is responsible for maintaining best-in-class real estate that reflects the Fidelity brand and delivers a premier client experience, ensures safe, productive workspace environments for all Fidelity associates, clients, and guests. We demonstrate operational excellence in all facets of our daily work.</p><h3>Certifications:</h3><h3>Category:</h3>Real Estate<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Fidelity Investments

Director, Investor Center Partnership

<h3>Job Description:</h3><h3>Planning Consultant</h3><p>Through your integrity and adherence to Fidelity’s client commitment standards, we know you will inspire client dedication with a goal of developing lifetime relationships with Fidelity.</p><p>As a Planning Consultant, you will provide a world-class planning experience, uncover opportunities to deepen client relationships through consolidation of assets, referrals, and plan implementations, and develop an engagement strategy that supports each client’s unique planning needs.</p><h3>The <strong>Expertise</strong> We’re Looking For</h3><ul><li>FINRA Series 7 &amp; 63 required prior to hire</li><li>Series 65 and/or 66 and insurance licenses within 90 days of hire</li><li>Minimum 2 years of financial services or relevant experience</li><li>Attainment of CFP® Certification is highly encouraged</li></ul><h3>The <strong>Purpose</strong> of Your Role</h3><p>The Planning Consultant works alongside the Financial Consultant and/or Wealth Planner in a financial planning capacity. This role expands upon the planning capabilities available to engage Fidelity’s most valuable clients. In addition to the primarily role of conducting financial planning interactions, you will support the overall client relationship by using innovative technologies, such as Glance, to maximize efficiencies for clients. You will be in complete alignment with Fidelity’s firm wide initiatives that will give you the opportunity to positively influence clients’ financial plans. You will see your impact on the business and have rewarding interactions with clients every single day!</p><h3>The <strong>Skills</strong> You Bring</h3><ul><li>Remarkable understanding of financial planning concepts to help clients build effective financial plans for them and their families.</li><li>Ability to profile to understand planning needs and identify appropriate solutions</li><li>You have a vested interest in building relationships and being an advocate for clients</li><li>You are motivated toward success, willing to demonstrate ownership, and committed to achieving meaningful goals</li><li>Comfort making outbound calls to further educate clients and uncover opportunities</li></ul><h3>The <strong>Value</strong> You Deliver</h3><ul><li>Conducting joint appointments with clients, focused on consultations through Fidelity’s guidance offering</li><li>Educating and planning with clients to uncover opportunities that will lead to the client’s success</li><li>Creating and maintaining an organized client contact strategy, including engaging business partners and using tools such as Salesforce</li><li>Building long-lasting, meaningful relationships with clients</li><li>Mentoring and supporting the success of your peers</li></ul><h3>How Your Work <strong>Impacts</strong> the Organization</h3><p>Through your knowledge of financial planning and your ability to build relationships, you will effectively profile, navigate and present the output of our guidance tools, leading to an in-depth discussion around our planning concepts. This will lead you to uncover additional complex planning opportunities in which you’ll partner with the Financial Consultant or Wealth Planner to develop further. This partnership will allow the team to further meet the needs of our clients!</p><h3>Certifications:</h3>Certified Financial Planner ® / CFP-® - Issuing Authority, Series 07 - FINRA, Series 63 - FINRA, Series 65 - FINRA<h3>Category:</h3>Relationship Management<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Planning Consultant - Salt Lake City, UT

<p>At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?</p><p>Texas Roadhouse is looking for a Restaurant Manager to oversee both Front of House and Back of House operations and be responsible for making sure that Legendary Food and Legendary Service are adhered to at all times. If you are an experienced Restaurant Manager with a passion for guests and working in a kitchen, apply today!</p><p>As a Restaurant Manager, your responsibilities would include:</p><ul><li>Manage hourly employees, including conducting performance evaluations, coaching and discipline</li><li>Reviewing applications, interviewing, and hiring or making recommendation to hire hourly employees</li><li>Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant</li><li>Driving sales, steps of service, and guest satisfaction</li><li>Providing, directing, and scheduling Front of House and Back of House training</li><li>Supervise and oversee the production and preparation of food in a manner consistent with established recipes and procedures</li><li>Conducting formal line Taste &amp; Temps</li><li>Enforcing appropriate security measures at the restaurant so that the safety of our employees and guests are maintained at all times</li><li>Manage food, supplies, and liquor costs by conducting weekly inventory</li><li>Understanding, managing, and practicing safe food handling procedures</li><li>Creating a safe, fun, and clean work environment for the staff in a manner consistent with our core values and operational goals</li></ul><p>At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.</p><p>We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:</p><ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave</li><li>Adoption Assistance</li><li>Short-Term and Long-Term Disability</li><li>Life, Accident and Critical Illness Insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>401(k) Retirement Plan</li><li>Flexible Spending Accounts</li><li>Tuition Reimbursements up to $5,250 per year</li><li>Monthly Profit-Sharing Program</li><li>Quarterly Restricted Stock Units Program</li><li>Many opportunities to support your community</li><li>Annual holiday bonus</li></ul><p>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.</p>

Texas Roadhouse

Restaurant Manager

<p>At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?</p><p>Texas Roadhouse is looking for a Prep Cook who will enjoys preparing made from scratch food that is up to our legendary standards.</p><p>As a Prep Cook your responsibilities would include:</p><ul><li>Reading a prep sheet</li><li>Following Texas Roadhouse legendary recipes</li><li>Keeping the walk-in refrigerator clean and organized</li><li>Maintaining and using the equipment properly</li><li>Following storage and rotation procedures</li><li>Maintains proper safety and sanitation practices</li><li>Exhibits teamwork</li></ul><p>If you think you would be a legendary Prep Cook, apply today!</p><p>At Texas Roadhouse, our Roadies are the heart and soul of our company. We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.</p><p>Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:</p><ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul><p>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.</p>

Prep Cook

<p>At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?</p><p>Texas Roadhouse is looking for a legendary Kitchen Manager to oversee all Back of House operations and be responsible for purchasing, receiving, preparing, and presenting all food products in a timely manner, according to established recipes, and procedures. If you have a passion for made from scratch food, apply today!</p><p>As a Kitchen Manager your responsibilities would include:</p><ul><li>Supervising and overseeing the production and preparation of food in a manner consistent with established recipes and procedures</li><li>In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times</li><li>Directing productivity to monitor and maintain efficient and effective food item ticket times</li><li>Managing performance of Back of House employees, including conducting performance evaluations, coaching, and discipline</li><li>Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones</li><li>Conducting formal line Taste &amp; Temp checks as part of overall responsibility for inventory and safety in the kitchen</li><li>Overseeing the proper handling, maintenance, and storage of all items</li><li>Understanding, managing, and practicing safe food handling procedures</li><li>Managing food costs, tracking waste, and controlling kitchen labor costs</li><li>Directing work for Back of House employees, including setting hours and weekly schedules, and assigning tasks before, during and after open hours of the restaurant</li><li>Training Back of House employees on equipment maintenance and cleaning procedures</li><li>Reviewing applications, interviewing, and hiring or making recommendation to hire Back of House employees</li><li>Creating a safe, fun, and clean work environment for the staff in a manner consistent with our core values and operational goals</li></ul><p>At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.</p><p><br>We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:</p><ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave</li><li>Adoption Assistance</li><li>Short-Term and Long-Term Disability</li><li>Life, Accident and Critical Illness Insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>401(k) Retirement Plan</li><li>Flexible Spending Accounts</li><li>Tuition Reimbursements up to $5,250 per year</li><li>Monthly Profit-Sharing Program</li><li>Quarterly Restricted Stock Units Program</li><li>Many opportunities to support your community</li><li>Annual holiday bonus</li></ul><p>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.</p>

Kitchen Manager

<p>At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?</p><p>Texas Roadhouse is looking for a legendary Service Manager to oversee all Front of House daily operations, manage all Front of House employees, and make sure Legendary Food and Legendary Service is delivered to our guests. If you have a passion for people and providing a legendary guest experience, apply today!</p><p>As a Service Manager your responsibilities would include:</p><ul><li>Driving sales, steps of service, and guest satisfaction</li><li>In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times</li><li>Providing or directing all Front of House training</li><li>Managing performance of Front of House employees, including conducting performance evaluations, coaching, and discipline</li><li>Managing liquor orders and controlling liquor costs</li><li>Enforcing applicable liquor laws and Responsible Alcohol Service guidelines</li><li>Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones</li><li>Reviewing applications, interviewing, and hiring or recommending the hiring of Front of House employees.</li><li>Directing work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant</li><li>Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff</li><li>Understanding, managing, and practicing safe food handling procedures</li></ul><p>At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.</p><p>We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:</p><ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave</li><li>Adoption Assistance</li><li>Short-Term and Long-Term Disability</li><li>Life, Accident and Critical Illness Insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>401(k) Retirement Plan</li><li>Flexible Spending Accounts</li><li>Tuition Reimbursements up to $5,250 per year</li><li>Monthly Profit-Sharing Program</li><li>Quarterly Restricted Stock Units Program</li><li>Many opportunities to support your community</li><li>Annual holiday bonus</li></ul><p>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.</p>

Service Manager

<h3>Job Description:</h3><h3><strong>The Role</strong></h3><p>As a Senior Manager, Strategy &amp; Planning, you will be part of the team that tackles overall Fidelity’s most pressing business challenges. This position will: own and deliver discreet analyses and research, contribute to breakdown and synthesis of problems, coordinate stakeholders and offer your perspectives as input into a broader business conversation.</p><h3><strong>Key Responsibilities</strong></h3><ul><li>Own the preparation for discreet strategy topics for the senior Executive Team (e.g., Exec Offsite) including prep and follow-up as required</li><li>Support the refresh of the Enterprise Strategy placemat with a focus on reviewing our portfolio of opportunistic bets and provide other ad hoc requests on the Planning Cycle</li><li>Work across the Corp Services leaders to scope, frame, plan, and if needed support the execution of cross Corp Services efforts</li><li>Provide strategic project management for projects from the CFO</li><li>Support strategic initiatives that come out of the finance organization either through strategic project management or strategy development and execution</li><li>Remain connected to key finance and leadership cadences (e.g., EIC, SIC, SMT) and be able to advice on how work should evolve based on these cadences</li></ul><h3><strong>The Expertise and Skills You Have</strong></h3><ul><li>You hold an MBA, or equivalent business, strategy or analytical background</li><li>You have 4-7 years of work experience, including pre-MBA experience; consulting experience is strongly preferred</li><li>Strong quantitative, analytical, and conceptual problem-solving skills combined with outstanding business insight</li><li>Ability to learn new subject matter and communicate complex ideas about a new topic effectively within days</li><li>Ability to challenge ideas, influence and change mindsets</li><li>Ability to form strong and trusted relationships with business partners at all levels</li><li>Collaborating with different levels of management across functions to support the enterprise planning process and execution of our top strategic priorities</li><li>Self-starter who is comfortable with ambiguity and thrives in fluid and matrixed environment</li><li>Strong research &amp; analytical skills, including the ability to synthesize findings and develop practical, impactful recommendations</li><li>Strong Excel and PowerPoint skills</li><li>Capable of communicating with and influencing Fidelity leadership through relationship-building and high-quality presentations</li><li>Strong attention to detail and ability to clearly scope projects and maintain momentum with unclear and shifting goals</li><li>Grace under pressure</li><li>Ambitious and results driven</li><li>A curious outlook and drive for constant self-growth</li><li>Desire to learn and be exposed to the full breadth of Fidelity’s businesses</li></ul><p><strong>Note: Fidelity is not providing immigration sponsorship for this position</strong></p><h3><strong>The Team</strong></h3><p>The Enterprise Strategy and Planning team is a team that works across Fidelity to deliver the full potential on cross-business initiatives and helps to provide the strategic direction for the annual planning cycle. The Enterprise Strategy team works closely with FCAT, Fidelity Consulting, and all the BU strategy teams; in addition, it is embedded in the Corporate Finance organization to create a more integrated planning process.</p><h3>Certifications:</h3><h3>Category:</h3>Consulting<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Senior Manager, Enterprise Strategy & Planning

<h3>Job Description:</h3><p><strong>Do you want to join a dynamic digital marketing team with a passion for utilizing personalized data and email channel expertise to deepen the relationship with millions of our customers, evolve operational processes and implement new MarTech capabilities? Are you looking for an empowered opportunity to hone your development, analytical, strategic, creative, collaboration and leadership skills while managing multiple projects with attention to details and deadlines? If so, look no further! Maybe we are made for each other!</strong></p><p><strong>The Expertise We’re Looking For </strong></p><ul><li>Multiple years of Advanced Front-End HTML and CSS coding experience, specifically in Email</li><li>Email service platform provider (ESP) knowledge, systems, information technology a plus (specifically Salesforce Marketing Cloud, Salesforce Sales Cloud, Adobe Target)</li><li>Experience with one or more of the following areas: digital production, MarTech, marketing, and/or creative highly desired</li><li>Email Development subject matter expert with experience building emails, automations, and journeys in Salesforce Marketing Cloud</li><li>With proven knowledge of how to solve for<ul><li>Complex dynamic content scenarios</li><li>Use of shared templates, scripts, and content</li><li>Cross Email client rendering issues such as Dark Mode, Outlook-specific limitations, and Embedded Video Player compatibility and capabilities</li></ul></li><li>With experience contributing to release management processes and production installs</li><li>Execute email campaigns utilizing email marketing best practices to create and code interactive experiences to support business initiatives.</li><li>A clear understanding of impact to a firm’s reputation if they are flagged by blacklisting groups</li><li>Email service platform provider (ESP) knowledge, systems, information technology a plus (specifically Salesforce Marketing Cloud, Salesforce Sales Cloud, Adobe Target)</li><li>Advanced HTML and CSS coding experience, specifically in Email</li><li>SQL Query experience is a plus.</li><li>Excellent communication skills required</li><li>Curious and intellectually honest. Dedication to continuous growth, development, and improvement</li><li>Enjoy tracking, triaging, and solving issues in real-time</li><li>Ability to continuously develop and improve process / infrastructure within a constantly evolving team</li><li>Customer first mentality</li><li>Comfortable leading and influencing through ambiguity and without authority</li><li>Strong attention to detail and methodical thinking</li><li>Entrepreneurial and agile mentality, with a bias towards action</li><li>Passion for training and upskilling others.</li></ul><p><strong>The Purpose of Your Role </strong></p><p>As a Senior Email Developer within the central marketing function of Fidelity Investments, your role is to enhance, expand, and support our systems that deepen our relationship with millions of our customers by using data to plan and execute personal, relevant, and timely promotional, service and regulatory email communications. In this capacity, you will serve as Fidelity’s Center of Excellence on current and emerging practices and technologies that power our customer obsessed email marketing programs. You will be responsible for ongoing process documentation, training, troubleshooting, problem solving on our Salesforce Marketing Cloud, email platform. You will apply your Salesforce Marketing Cloud expertise to help the team to continue to innovate and increase efficiency.</p><p><strong>The Skills You Bring</strong></p><ul><li>Strong project management, time management, and organization skills with a proven ability to successfully plan, manage and (re)prioritize multiple complex projects, programs and campaigns simultaneously and foresee/mitigate potential risks</li><li>Process and detail-oriented thinker who provides clear direction and maintains clear communication with others about the work and results</li><li>Adept at building relationships across all management levels in a highly matrixed environment, leading and collaborating on cross-functional teams, and influencing direction where there isn’t explicit authority. Act as primary liaison between internal business and tech teams to resolve various project and technology challenges.</li><li>Able to lead by demonstrating and establishing clarity, effectively communicating, and reinforcing the value of collaboration in enhancing team’s performance</li><li>Ability to think strategically and assess strategy and requirements while implementing tactically on multiple major initiatives simultaneously.</li><li>Provide guidance and lead training to enable other team members to meet/exceed expectations. May be responsible for managing a small team of individual contributors; may have input to or be responsible for performance management activities</li><li>Excellent analytical, creative, and oral/written communication/presentation skills</li><li>Excellent judgment and problem solving</li><li>Demonstrated ability to self-learn and self-direct.</li></ul><p><strong>Note Fidelity does not provide Sponsorship for this role. </strong></p><p><strong>The Value You Deliver</strong></p><p>The Senior Email Developer will liaise across multiple teams to:</p><ul><li>Learn the existing email documentation, procedures and interactions with the goal to streamline and simplify these processes.</li><li>Build, edit, deploy emails, and code logic branching using Salesforce Marketing Cloud (SFMC) on their Content Builder and AMP scripting platforms as well as their Journey Builder capability</li><li>Collaborate with technology teams to onboard new email capabilities and requirements on Salesforce Marketing Cloud (SFMC)</li><li>Lead and/or support cross-organizational projects as a subject matter expert for email channel, including but not limited to: template specifications, technical design, channel best practice, executional process and principles, data feed analysis, and platform capabilities.</li></ul><p><strong>How Your Work Impacts the Organization</strong></p><p>The Email Engineering and Marketing Orchestration (EEMO) Team works cross-functionally to support the end-to-end enablement and implementation of PWI emails and journeys. Additionally, the team provides leadership/support to enhance process/procedure efficiency for email programs, and collaborates with partners to drive program/campaign effectiveness through capability enablement, implementation design, customer journey mapping, channel reporting, etc.</p><p><strong>Company Overview </strong></p><p>At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our <strong>diverse</strong> and <strong>inclusive</strong> workplaces where we <strong>respect</strong> and <strong>value</strong> our associates for their unique perspectives and experiences. For information about working at Fidelity, please visit <a href="https://jobs.fidelity.com/" target="_blank">Fidelitycareers.com</a>.</p><p>Fidelity Investments is an equal opportunity employer.</p><h3>Certifications:</h3><h3>Category:</h3>Marketing<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

Senior Email Developer

<h3>Job Description:</h3><p><strong>Reimbursement Account Manager </strong></p><p>As a Reimbursement Account Manager supporting Fidelity Health’s Clients you will combine consultative account management skills with a growing knowledge of reimbursement account plan administration (FSA, HRA, Commuter, RMSA, LSA). You will provide administrative services and serve as the primary communication point for clients regarding their reimbursement account(s).</p><p><strong>The Team</strong></p><p>You will be part of the RA Service Team, working closely in a shared mailbox environment with teammates working to support our mid and emerging market. You will work as a primary contact for your dedicated clients and as a secondary contact for clients assigned to your team members, providing exceptional quality service.</p><p><strong> The Expertise You Have</strong></p><ul><li>2-5 years’ experience of account management experience with proven ability to build and maintain client relationships.</li><li>2-5 years’ experience servicing corporate clients.</li><li>Bachelor’s Degree or equivalent experience.</li><li>Preferred experience with a broad range of healthcare and wellness benefits.</li></ul><p><strong>The Skills You Bring</strong></p><ul><li>Account management skills including building relationships with client contacts and business partners ensuring client satisfaction and retention.</li><li>You will serve as a primary point of contact to the client, in addition you will be the secondary point of contact to your team member’s clients.</li><li>Demonstrated success in a complex, matrix environment servicing clients.</li><li>Preferred understanding of reimbursement account administration needs, process, and regulatory knowledge.</li><li>Familiarity with the full range of healthcare and wellness benefits and associated recordkeeping services.</li><li>Strong and effective interpersonal and communication skills.</li><li>Demonstrated ability to balance account management servicing with sound business judgment.</li><li>Effective organizational, time management, facilitation, and prioritization skills.</li></ul><p><strong>The Value You Deliver</strong></p><ul><li>Your proactive execution of administrative processes ensure quality, accuracy, efficiency and when necessary, appropriate root cause analysis and corrective action to ensure services are delivered with high quality.</li><li>When necessary, your escalation and active participation in the resolution of service issues will ensure these are addressed appropriately within the organization.</li><li>Your understanding of the objectives and initiatives related to client projects and work with the organization will ensure work is completed with high quality and efficiency.</li><li>By bringing voice of the customer feedback to the Product Team you will help Fidelity continue to develop industry leading solutions</li></ul><h3>Certifications:</h3><h3>Category:</h3>Client Service Operations<p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p>

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