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<h3>Job Description:</h3>The Role Join our team of Customer Relationship Advocates (CRA). This first-of-its-kind experience supercharges your early career growth at Fidelity with personalized support, skill development and training. In this role, you are a licensed professional providing outstanding customer service while answering inbound phone calls and supporting Fidelity’s valued clients. You will develop skills to assist with a broad range of client needs, including trade requests, money movement, online support and so much more! What to expect… As a new CRA, you’ll learn about the financial services industry, apply new concepts, develop, and practice new skills, and push yourself to accomplish new goals through three major milestones: 1. Licensing Preparation In the first months, you’ll prepare to become a FINRA (Registered Representative by studying for and obtaining your SIE®, Series 7, and 63 licenses, all fully sponsored by Fidelity. This includes paid study time and access to valuable resources like licensing coaches and workshops. While these exams can be challenging, rest assured that we’re here to support you every step of the way! <a href="http://www.finra.org/registration-exams-ce/qualification-exams" target="_blank">(Learn More) </a> 2. Skill Development In the following months, you’ll handle more complex customer calls while dedicating time each week to connect with your team, meet with your leader, and expand your network. 3. Proficiency As you gain confidence and proficiency in serving customers, you’ll explore new career paths through job shadowing and our career center.The Expertise and Skills You Bring<ul><li>Aptitude and dedication to complete the FINRA SIE ®, Series 7 Top Off and Series 63 exams through our industry-leading licensing program.</li><li>Enthusiasm for continuous learning and dedication to studying and applying new concepts, learning quickly, and retaining information to assist with decision-making.</li><li>A passion for connection and desire to establish rapport with customers by facilitating meaningful conversations that are resolution-oriented and efficient. </li><li>Ability to handle different types of situations, emotions and conversations driving towards suitable resolutions.</li><li> A desire for growth and a mindset that generates long term success through adaptability and personal accountability.</li><li>Exceptional critical and analytical problem-solving skills and a demonstrated ability to interpret a scenario, leverage resources and find an appropriate resolution.</li><li>Comfortable learning new technology or proprietary platforms and confident navigating multiple systems simultaneously.</li></ul>Note: Fidelity is not providing immigration sponsorship for this position The TeamOur Greatest Asset is Our People We are committed to building a diverse workforce, enduring a culture of belonging, and creating more inclusive experiences for our associates, customers, and our community.Our benefit programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Commuter Benefit Program, Backup Dependent Care, Charitable match, Concierge Services, and Wellness Program. <a href="http://jobs.fidelity.com/media/30wgvbqc/tpbs-cra-02-25-den-mmk-nc-slc-smt-wlk-2025.pdf" target="_blank">(Learn More)</a> <h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Customer Service, SalesFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Customer Relationship Advocate Career Development Experience- Westlake, TX

<h3>Job Description:</h3><h3>The Role</h3>As the VP, Treasury Payments Operations Product Manager, you will lead our product vision, strategy and execution. As a key member of the leadership team, you will drive innovation, define product roadmaps, align best in class vendor, operational and technology core money movement solutions and collaborate across many businesses and functions to deliver solutions that propel our strategic money movement business goals forward. The role requires a strong mix of leadership, industry insights, technology and operational expertise to scale our product offerings and enable business channels to improve customer experiences!<ul><li>Develop and drive the overall product strategy, vision and roadmap in alignment with organization goals</li><li>Lead and mentor a high performing product management team, fostering a culture of innovation, collaboration and accountability.</li><li>Oversee the entire product lifecycle from ideation to enablement.</li><li>Partnering with the business channels and engineering to ensure seamless product execution</li><li>Conduct industry research, analyze trends and leverage data to identify key improvement opportunities.</li><li>Define and track key product performance metrics, ensuring continuous improvement</li><li>Engage with key business partners to gather insights and translate into impactful product decisions.</li><li>Drive innovation by staying ahead of emerging payment products</li><li>Actively engage with industry forums and key banking relationships to stay ahead of emerging payments and industry changes.</li><li>This role will require occasional travel as needed.</li></ul><h3>The Expertise and Skills You Bring </h3><ul><li>Bachelor’s degree</li><li>Minimum 15+ of product management experience with at least 5 years in a leadership role.</li><li>Proven success in building/ scaling products/ processes</li><li>Strong analytical skills with the ability to make data-driven decisions</li><li>Excellent leadership, communication and stakeholder management skills.</li><li>Experience working with cross-functional teams</li><li>Interpreting payment rules, laws, and regulatory guidance, and applying these findings to ensure that money movement products across all channels stay in sync with the relevant guidelines. This includes implementing process or procedural changes in large and complex initiatives across the organization.</li><li>Detailed understanding of payment rules (Fed Wire, NACHA, RTP, FedNow, etc)</li><li>Expertise in various payment products (ACH, micro entries, debit cards, domestic and overseas wires, check writing, RTP, PayPal, Venmo).</li><li>Solid understanding of payment fraud mitigation vendors, technology and tools.</li><li>Understanding of relevant technologies and systems that support the various payment products, enabling effective communication with the development teams and informed decision making on technical tradeoffs.</li></ul><h3>The Team</h3>This dynamic team is part of Operations and Service Group (OSG) Account, Treasury and Tax Services Division. The Treasury Operations team oversees cash management, fund transfers and various banking relationships. We collaborate with internal stakeholders to develop seamless, efficient and secure money movement solutions. We also provide the servicing of these products including transaction monitoring, issue resolution and process optimization ensuring reliability and compliance while partnering to enhance customer experiences.Please note: Fidelity will not provide immigration sponsorship for this position The base salary range for this position is $118,000-$189,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3>Series 99 - FINRA<h3>Category:</h3>Business Analysis

VP, Treasury Payments Operations Product Manager

<h3>Job Description:</h3>Business Consultant &amp; Transformation DirectorIn this role you will be an individual contributor supporting cross-functional operating model transformation by analyzing and driving improvements across people, process, technology, and governance. You will regularly collaborate with business leaders at all levels and their teams to analyze and assess processes and design, develop, and deploy solutions. Directors quickly become proficient on detailed and complicated subject matter to develop recommendations and requirements for business improvement. You will also evolve the tools and standards we apply to optimize our team's value proposition.The Expertise You HaveSuccessful candidates will be able to demonstrate a proven track record of:<ul><li>Business problem validation</li><li>Conducting process and data analysis including cost benefit analysis, modeling, process mapping, and data flows</li><li>Designing, redesigning, and improving business processes using six sigma, lean, agile, and quality management methodologies</li><li>Leading projects and delivering solutions autonomously</li><li>Influential leadership across all levels, often through effective PowerPoint presentations</li><li>Leading large-scale initiatives with multiple workstreams from concept to implementation</li><li>External consulting experience, preferred</li><li>Financial Services / Benefits Outsourcing industries experience, preferred</li></ul>The Skills You Bring<ul><li>7-10 years of experience delivering quantifiable value via operations transformation in large organizations</li><li>Passion for improving all aspects of our business</li><li>Strength in translating quantitative analysis into insights that support unbiased recommendations</li><li>Problem-solving that is underpinned by a keen understanding of objectives, an innovative spirit, and practicality</li><li>Options and recommendations generation via top-down structuring and value analysis</li><li>Ability to synthesize requirements for user experiences, business capabilities, and technology enablers</li><li>Curiosity to explore root causes of ambiguous business situations through supportive interviews, analytic research, and investigation</li><li>Communication that is clear and concise verbally and is impactful and easy to consume in written and visual form</li><li>Skilled facilitation of large working sessions of cross-functional team members</li><li>Accountability for outcomes that are often achieved through partnerships and influence of peers and leaders</li><li>Program leadership that often involves complex and multifaceted workstreams</li><li>Adaptability to evolving and sometimes ambiguous business challenges</li><li>Effective at navigating complexity and creating focus on what truly matters</li></ul>Note: Fidelity will not provide immigration sponsorship for this position.The TeamFidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees.Performance Delivery is a center of excellence, serving as an internal consultancy to aid business leaders with crafting strategy and steering the development and deployment of leading practices and solutions within Fidelity’s Workplace Investing’s (WI) Sales, Service, and Operations. We deliver value across a broad portfolio of cost and revenue improvement while focusing on risk reduction, quality improvement, customer satisfaction, associate experience, and strategic enablement. Every associate has a meaningful role adding to the team’s bench strength, standard practices, and career development. And they have fun doing it!<h3>Certifications:</h3><h3>Category:</h3>Consulting SupportFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Business Consultant & Transformation Director

<h3>Job Description:</h3>Software EngineerThe RoleFidelity Charitable software engineers develop next-generation technology that directly impacts how our customers accomplish their philanthropic goals. As a Software Engineer within our technology business unit you will help take Fidelity Charitable applications to the next level of evolution. The position will require hands-on software development, cross team collaboration with a diverse and co-located engineering team, and the ability to visualize customer issues as drivers for internal change.<ul><li>As a member of the team you’ll craft and influence creative solutions that meet not only functional, but also performance, scalability and reliability requirements.</li><li>Can conceptualize Object Oriented design and engineering design patterns</li><li>Hands on experience with building RESTful Web Services/APIs</li><li>Work as a member of a high functioning Agile team to help drive the next generation user experience for Fidelity Donor, Rep, and Advisor web applications</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor’s Degree in computer science or equivalent</li><li>Experience in SCRUM, SAFe, or other agile development processes</li><li>Love of programming and rock-solid in Java/JavaScript</li><li>Knowledge of JavaScript libraries such as jQuery and their use in building complex interactive experiences</li><li>Familiarity with MVC frameworks (AngularJS, Backbone.js, React JS or similar) and common JavaScript design patterns</li><li>Making use of Cascading Style Sheets CSS3 features &amp; CSS frameworks to implement responsive web design</li><li>Experience with database systems</li><li>Understanding the importance of SDLC standard methodologies</li><li>Passion for continuous integration and continuous delivery</li><li>Your ability to work on an innovative application through all phases of software development including design, implementation, and deployment</li><li>Your proven collaboration skills with the ability to collaborate with other developers and co-workers to produce high-quality, timely work</li><li>You produce clean, unit-tested, and refactored code</li><li>Perform code reviews within the team</li><li>Strive to raise everyone's game, including your own</li></ul>Note: Fidelity is not providing immigration sponsorship for this position The TeamFidelity Charitable is the brand name for the Fidelity® Charitable Gift Fund, an independent public charity, established in 1991 with the mission to further the American tradition of philanthropy by providing programs that make charitable giving simple and effective. Since 1991, Fidelity Charitable has helped donors support over 180,000 nonprofit organizations with more than $18 billion in grants.The mission of Fidelity Charitable Services (FCS) is to be the premier provider of charitable solutions, offering innovative ways to make giving easy and satisfying for our customers. FCS offers the Fidelity Charitable Gift FundSM, the nation's largest donor-advised fund. Since 1991, the Gift Fund has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals.<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Software Engineer

<h3>Job Description:</h3>The Role:The Senior Compliance Advisor will be a member of Fidelity’s Financial Crimes Compliance Program Office (FCPO) supporting Financial Crimes governance, planning, and strategic programs. You will help support the Financial Crimes Compliance organization’s strategic business management practices and perform a broad range of advisory and governance activities, assisting as needed with:<ul><li>Coordinating and preparing executive level presentations and reports that communicate status, insights and recommendations to senior leadership.</li><li>Building and maintaining recurring and ad-hoc reporting to monitor key performance indicators and operational metrics.</li><li>Supporting critical Financial Crimes initiatives and programs at the direction of senior leadership.</li><li>Providing subject matter expertise and guidance in support of key AML program activities.</li><li>Performing oversight of Fidelity business unit AML activities for new AML rule implementations, AML compliance efforts, and new products or services.</li><li>Assisting with operational activities such as budgeting and resource planning.</li></ul>This role will include a blend of at-home and in-office work. Learn more about how Fidelity has embraced Dynamic Working.<h3>The Expertise and Skills You Bring </h3><ul><li>Bachelor’s degree with at least 5 years comparable work experience at a financial institution, major consulting firm, regulatory agency, or law firm.</li><li>Impactful communicator with proven verbal and written skills.</li><li>Expertise in using PowerPoint to craft compelling narratives.</li><li>Can simultaneously identify, prioritize, and address multiple issues and quickly respond to shifting priorities in a fast-paced environment.</li><li>Comfortable working on a wide variety of subject matters across organizational boundaries and can build effective working relationships to drive progress.</li><li>Critically evaluates information from multiple sources, to resolve blockers, identify trends, and transform data into executive-level messaging that advises business decisions.</li><li>Demonstrated analytical skills, resourcefulness, problem-solving abilities, and attention to detail.</li></ul>Note: Fidelity is not providing immigration sponsorship for this position<h3>The Team</h3>Fidelity is committed to a strong enterprise-wide Financial Crimes Compliance (FCC) program that protects against the misuse of the Firms’ products and services for nefarious, illegal purposes. The FCC group coordinates the day-to-day implementation of Fidelity’s financial crimes prevention efforts with responsibilities for the design, implementation, execution, governance, and oversight of the Firm’s Anti-Money Laundering, Sanctions, and Anti-Corruption programs. FCPO is a team responsible for implementing Anti-Money Laundering (AML), Sanctions, and Anti-Corruption requirements and processes across Fidelity’s businesses and legal entities.The base salary range for this position is $85,000-$143,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Compliance

Senior Compliance Advisor, Financial Crimes Compliance

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a To-Go Roadie to support our carry out operations, execute high standards of food quality and service, and ensure our To-Go guests experience the same Legendary Food and Legendary Service as our dine-in guests.As a To-Go Roadie your responsibilities would include:<ul><li>Ensuring each guest receives a legendary welcome and goodbye when placing and/or picking up their order</li><li>Uses proper phone etiquette when answering calls and taking orders</li><li>Knowledgeable of menu to accurately take and place orders</li><li>Demonstrates strong organization and accuracy when packaging orders</li><li>Works collaboratively with Back of House staff to complete orders</li><li>Partners with Restaurant Managers on quote times; accurately provides quotes to guests on the length of time to complete their order</li><li>Understands our online and mobile app ordering systems</li><li>Accurately uses point of sale (POS) system to place orders, process To-Go sales, gift card sales, and cash/credit card transactions</li><li>Practices proper safety and sanitation procedures</li><li>Exhibits teamwork at all times</li></ul>If you think you would be a legendary To-Go Roadie, apply today!At Texas Roadhouse, our Roadies are the heart and soul of our company. &nbsp;We have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.Our Roadies are paid weekly. In addition, we offer one of the industry’s most competitive total rewards packages after one year of service to Roadies that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Tuition Reimbursement up to $5,250 annually</li><li>Paid vacation time</li><li>Short-Term Disability</li><li>Life, Accident, and Critical Illness insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Texas Roadhouse

To-Go

<h3>Job Description:</h3><h3>The Role</h3>Are you interested in working in a fast paced, evolving organization? The Defined Contribution Conversion Lead is a member of the Implementation Team responsible for coordinating the transition of Defined Contribution Plans to DC Plan Services.<ul><li>The documentation and coordination of conversion data from prior recordkeepers. Our DCC's work with the client to develop a Conversion Strategy which details how the data will be converted to Fidelity. We then coordinate the delivery of this data from the Prior Recordkeeper and review the package for completeness. The DCC follows up with Prior Recordkeepers until all expected data is received and all questions are resolved.</li><li>The DCC also reviews the data after the transfer to ensure the information transferred as expected. We produce reports to review with the client to ensure their satisfaction with the outcome of the project.</li></ul><h3>The Expertise and Skills You Bring </h3><ul><li>Bachelor’s degree preferred.</li><li>This position requires a minimum of 3-5 years’ experience in a combination of implementation and/or 401(k) operations. The individual should have a general understanding of the retirement market, client service, implementation processes, and a demonstrated ability in the duties and responsibilities mentioned above. A detailed understanding of Fidelity and its products and services is preferred.</li><li>Strong organizational and operational skills and the ability to work well with internal partners. The ability to anticipate potential problems and to plan for such events. Proven problem solving and client management abilities. Excellent written and oral communication skills and attention to detail.</li><li>This position requires some travel.</li><li>The ability to understand and work with payroll software programs.</li><li>Strong presentation, consulting, and negotiating skills.</li><li>Strong analytical, problem-solving, problem identification skills.</li><li>Strong organizational/time management skills, auditing skills.</li></ul>Note: Fidelity is not providing immigration sponsorship for this position<h3>The Team</h3>As part of the Implementation Team, the DCC will participate in the “deep dive” discovery process with the Client, Prior Recordkeeper, and Prior Trustee to collect all data vital to complete the Implementation or Corporate Action Project. The DCC will act as the primary point of contact for the client on two main parts of the Implementation or Corporate Action project: data conversion and reconciliation. We strive to provide outstanding execution and service throughout the project life cycle.<h3>Certifications:</h3><h3>Category:</h3>Client ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.

Defined Contribution Conversion Lead

<h3>Job Description:</h3>The Role We’re looking for a Vice President, UX Design Manager, to lead an Institutional Wealth Management focused design team of managers and designers. As a Design Leader, you’ll be critical in driving strategy across multiple products, building relationships with key stakeholders and delivering best-in-class digital experiences. You are committed to leading and empowering teams to achieve business goals, drive value and have impact across the org. In this role you will be providing product design strategy and leadership for Fidelity Institutional business unit. Fidelity Institutional provides investment insights, strategies and solutions, as well as trading and prime brokerage services, to a wide range of wealth management firms, asset managers and institutional investors – subject matter expertise is a must! Some key responsibilities: <ul><li>Providing strong leadership for the Fidelity Institutional design team, including managing people managers and collectively leading 30 designers. </li></ul><ul><li>Deep understanding of Institutional Wealth Management Services, with the ability to drive end to end strategy across platforms and technologies. </li></ul><ul><li>Supporting key UX organizational objectives and acting as a change agent to drive significant transformation across product teams </li></ul><ul><li>Identifying and developing strategic design opportunities to drive product and business strategy. </li></ul><ul><li>Collaborating across functions to make pragmatic decisions to increase our speed to market while upholding the quality of the experience so that teams can build towards a better future </li></ul><ul><li>Aligning work of individual teams to broader customer journeys. </li></ul><ul><li>Solution-focused mentality that deliberates and debates challenges in a positive way that gains alignment with others </li></ul>The Expertise and Skills You Bring <ul><li>10+ years of UX design management experience, including skills in coaching design teams to their highest potential. Experience managing people managers a must. </li></ul><ul><li>Experience in financial services, specifically institutional and/or B2B design orgs </li></ul><ul><li>Experience identifying and acquiring talent needs; and resource planning across large organizations </li></ul><ul><li>Unwavering curiosity to ask why and dig deeper to understand the root causes of any ambiguous customer problem </li></ul><ul><li>Intellectual humility that allows you to see beyond cognitive biases and take in multiple perspectives </li></ul><ul><li>A strong presenter and communicator that brings the future vision to life and motivates people to do outstanding work </li></ul><ul><li>Familiarity with the value of design systems, understand reuse and scale, and know when to contribute to make them better </li></ul><ul><li>You continuously improve and encourage an agile way of working </li></ul><ul><li>You have foundation of technical development (software engineering) and architecture of digital products </li></ul><ul><li>You understand at the core of a strong team is trust, adaptability and resilience. </li></ul><ul><li>You have a powerful impulse to improve existing designs, invent new experiences, and perform better than our competition </li></ul>Additional requirements specific to the Vice President, UX Design Manager role Established leader <ul><li>Proven track record collaborating with senior level leaders toward successful business outcomes </li></ul><ul><li>Has effectively led large scale change initiatives, showing ability to be a catalyst for change </li></ul><ul><li>Strategic thinker who can drive a data-driven future-state vision while delivering on near-term KPIs </li></ul><ul><li>Successful history of demonstrating strategic partnership to the business and bringing the business strategy to life through experiences </li></ul><ul><li>Relationship builder / unifier who can successfully navigate the needs of multiple stakeholder groups </li></ul><ul><li>Demonstrates a cross enterprise mindset -- thinks beyond one business unit and considers our full ecosystem of channels and capabilities </li></ul>Location requirements <ul><li>Boston or Smithfield location required </li></ul>The Team This role supports Brokerage at Fidelity, a group that helps a wide array of customers with services like wealth management, retirement planning, brokerage services, workplace plan administration, college savings, and financial planning and engagement programs. This role also supports Fidelity’s User Experience Design team, a group that delivers simple and accessible digital experiences to its customers. <h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

VP, UX Design Manager, Institutional Wealth Management

<h3>Job Description:</h3><h3>The Role</h3>As an employee benefits Consultant focused on Health &amp; Welfare Consulting, you will manage projects and client relationships spanning a variety of topics including, but not limited to plan design, compliance and reporting services, health plan underwriting and employee contribution setting, health and well-being management, and retiree health care solutions. You'll lead consulting projects, mentor other associates, and promote teamwork. Important skills for this role include:<ul><li>Analyzing and presenting data vital to client benefit programs</li><li>Managing benefit plan renewal processes, including project management, vendor coordination, qualitative and quantitative analysis, negotiations, and documentation of results</li><li>Developing H&amp;W program pricing, budgets, forecasting, employee contributions and premium equivalent rates for self-insured benefit plans (adhering to actuarial standards of practices)</li><li>Assisting in development of long- and short-term employee benefits strategy</li><li>Negotiation of rates, contractual provisions, and performance guarantees with current benefit vendors</li><li>Manage marketing analysis including RFP creation, proposal collection, and vendor comparisons</li><li>Monitoring the market to remain current regarding the major health plans, administrators, and other vendors available in the marketplace to consulting clients and prospects, as well as new, innovative solutions</li><li>Working as a cooperative, proactive team member in projects involving other associates throughout the practice, group, and region to deliver coordinated client results</li><li>Mentoring less-experienced associates at every opportunity</li><li>Sharing information freely and pro-actively. Keep other associates advised of current information, and ensure all relevant information is captured in client documents</li></ul><h3>The Expertise and Skills You Bring </h3><ul><li>5-10 years' experience working with H&amp;W plan financials, preferably at a benefit consulting/brokerage firm or through a health underwriting/actuarial function at an insurance company</li><li>Actuarial exam completion and/or accreditation preferred</li><li>Advanced knowledge of health insurance industry and employee benefits strategy</li><li>Experience with self-insured medical underwriting is required</li><li>Strong Microsoft Office skills in Excel, Word, and PowerPoint</li></ul>A successful Consultant will also have the following qualities:<ul><li>Entrepreneurial &amp; Creative: Approaches problems with curiosity and creativity, always looking for innovative solutions and new ways to add value.</li><li>Collaborative Team Player: Works well across teams, valuing diverse perspectives and fostering a culture of trust and shared success.</li><li>Resourceful &amp; Organized: Adept at juggling multiple priorities while keeping the team focused and organized.</li><li>Proactive &amp; Curious: Takes initiative, ask thoughtful questions, and actively seek out learning opportunities to grow both personally and professionally.</li><li>Comfortable Navigating Ambiguity: Excels in environments where the path isn’t always clear, using strategic thinking to navigate uncertainty.</li><li>Strong Communicator: Brings clarity and confidence to both written and verbal communication.</li></ul><h3>The Team</h3>Our health and welfare consulting team at Fidelity provides a unique experience for candidates looking to grow their consulting career. Our value proposition to associates is centered on three important qualities:1. We faithfully serve our clients’ needs. Our work is oriented toward problem solving and we always do what is best for our clients.2. We offer a fast-paced work environment and flat working teams. You will work with our most senior leaders on a daily basis. You will learn from industry leaders with 20+ years of industry experience.3. Meaningful client exposure. We believe it is important for our associates to start working directly with our clients early in their Fidelity careers to develop strong relationships. As such, we provide opportunities for all consultants to gain valuable client exposure and help us build lasting client relationships.Fidelity Workplace Consulting is composed of over 600 professionals who advise clients on their domestic and global benefits. We are a fast-growing business within Fidelity, providing a broad range of services that touch on every area of benefits design, strategy, funding, communication, and delivery. Most of our team comes from other leading consulting firms. For more information about Fidelity Workplace Consulting please visit this link: <a href="https://www.fidelityworkplace.com/s/workplaceconsulting" target="_blank">https://www.fidelityworkplace.com/s/workplaceconsulting</a>The base salary range for this position is $89,000-$150,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Consulting

Benefits Consultant, Health & Welfare Consulting

<h3>Job Description:</h3>The RoleAs the Stock Plan Services (SPS) Product Manager, also known as the Squad Leader, you blend Stock Plan expertise with a passion for delivering results. In an agile format and structure, you will partner with other leaders to influence the broader strategic decisions and roadmaps, define the resource requirements, set the mission, and bring the squad together to execute on specific results and ensure respective products or services are available, stable, performant, and supported when required and related cost and maintenance is managed. You will ensure alignment on the 'what' and 'when' of the work performed by the squad through ongoing planning and prioritization, to enable the squad to work iteratively, innovate when appropriate, celebrate successes, and learn from failures. You will also be committed to maintaining and developing your own expertise and knowledge to ensure you bring the latest thinking to your role. You will work in partnership with the Product Area Leader, team members, and chapter leaders. By role modeling and promoting agile and Fidelity leadership principles, you will promote and sustain an innovative agile culture.You possess a customer-first mindset, an ability to develop data pipelines that can be used to track, analyze, and improve our digital products and develop insights that will define the product vision from inception to launch. This is a customer-centric role, working to translate the needs of users into digital business opportunities.This role will focus on:<ul><li>Driving strategic alignment across Stock Plan participant marketing, participant digital, wealth &amp; brokerage for customer engagement</li><li>AI Personalization Integration to personalize content, product recommendations, messaging &amp; user journeys based on customer behavior, preferences, and predictive analytics</li><li>Analyzing customer data from various digital touchpoints to creation actionable insights that inform personalization strategies</li><li>A/B testing &amp; optimization to improve the effectiveness of personalization &amp; digital experiences</li></ul>Responsibilities:<ul><li>Defining, refining, and communicating the your team's mission to squad members and business partners to empower and rally support</li><li>Anticipating, discovering, and prioritizing client / partner needs to serve as the voice of the clients and guide execution of the squad</li><li>Measuring performance through established critical metrics and deliver agreed upon business, technology, and people results</li><li>Inspecting and evaluating progress, and removing impediments for your squad</li><li>Defining, presenting, and evaluating results against agreed acceptance criteria</li><li>Making informed trade-off decisions to strike the right balance between quality, cost, and timelines</li></ul>The Expertise and Skills You Bring<ul><li>8-10 years of related product management experience, systems development, product development, and/or project/product management</li><li>Knowledge of brokerage &amp; institutional technology preferred</li><li>Bachelor’s degree preferred</li><li>Financial services experience preferred</li><li>Agile experience preferred</li><li>You take a data-driven approach to understanding client needs, you translate strategic goals into action, and prioritize to enhance value delivered</li><li>Strong analytical skills with experience defining metrics for your product areas, running A/B tests at scale and dissecting test performance to inform product decisions and roadmap</li><li>Understanding of machine learning concepts and AI technologies, as well as experience in product discovery and feature development for personalized consumer experiences</li><li>You have a continuous improvement approach and possess excellent analytical, organizational, and communication skills</li><li>You are energized by working collaboratively to deliver agreed business outcomes, drawing on the expertise of colleagues to inform the approach and remove impediments to making progress</li><li>Experience inspiring and mobilizing all levels of the organization with your product vision, data-centric thinking, and customer/developer passion</li><li>You are capable of leading, influencing, and motivating colleagues without formal authority, and have a track record of building high-performing teams</li><li>You are intellectually curious and model a culture of learning and coaching</li></ul>The TeamStock Plan Services provides companies with outstanding administration for their equity compensation programs, including stock option, restricted stock, employee stock purchase, stock appreciate and performance plans. SPS Product Development supports the business and technology work streams that deliver against approved initiatives including new products for emerging markets and improvements to existing products.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

626 Jobs in Blue Mound, TX 76131, USA