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MOTLOW STATE COMMUNITY COLLEGE
is accepting applications for the following position:
Assistant Academic Dean
Humanities &amp; Social and Behavioral Sciences 


Campus: Moore County, Smyrna, or McMinnville
Position number: B99567
Salary: $63,791 to $66,791&nbsp;&nbsp;&nbsp;&nbsp;
Motlow State is located in the beautiful rolling hills of middle Tennessee and has four campuses that serve students from eleven counties.&nbsp; We offer a comprehensive benefits package that includes an excellent retirement package from the state of Tennessee, 401K plan with match, thirteen paid annual holidays in addition to annual and sick leave days, health and dental insurance, tuition discounts, and state employee discounts. Motlow positions are contingent upon funding availability and budget approval.

General Function:&nbsp;
Supports the Academic Dean in providing leadership and administrative coordination for academic programs within assigned disciplines across all campuses. Assists with curriculum oversight, faculty support, accreditation efforts, and strategic planning to ensure high-quality instruction and continuous improvement in alignment with institutional goals and regulatory standards.
Minimum Qualifications:
Master’s degree earned from a regionally accredited institution; Two (2) years academic administrative experience; One (1) year of experience full time post-secondary teaching or equivalent. Must be able to be credentialed in one of the disciplines assigned (History, Psychology, Sociology, Art, Music, Theatre, Criminal Justice, Communications, Political Science, or Geography).
Preferred Qualifications:&nbsp; 
Doctorate degree earned from a regionally accredited institution; Three (3) years academic administrative experience; Two (2) years of experience full time post-secondary teaching or equivalent. Familiarity with curriculum development, assessment processes, and accreditation standards. Must be able to be credentialed in one of the disciplines assigned.
Major Duties and Responsibilities:
<ul>
<li>Assist the Academic Dean with the oversight and coordination of academic programs in assigned disciplines, including curriculum review and revision, course scheduling, and program evaluation.</li>
<li>Support the development and implementation of strategies to improve student performance and program outcomes across all campuses.</li>
<li>Collaborate with faculty to ensure academic programs meet state, regional, and institutional standards, including SACSCOC and programmatic accreditation requirements.</li>
<li>Participate in the development of annual plans and long-range strategies aligned with the institution’s strategic plan and Tennessee Board of Regents (TBR) initiatives.</li>
<li>Aid in the identification and integration of emerging instructional technologies and pedagogical innovations.</li>
<li>Support faculty recruitment, credentialing, onboarding, professional development, and performance evaluation processes.</li>
<li>Coordinate activities related to program development, program learning outcomes, programmatic assessment, data collection, and reporting for institutional effectiveness and compliance.</li>
<li>Serve as a resource for faculty and students by interpreting and enforcing academic policies and procedures; assist with student complaints and grade appeals.</li>
<li>Represent the academic division on internal committees and at external meetings, as assigned.</li>
<li>Perform other duties as delegated by the Academic Dean.</li>
</ul>
Knowledge, Skills and Abilities:
<ul>
<li>Knowledge of higher education higher statutes, policies and practices</li>
<li>Knowledge of confidentiality statutes and policies as they apply to students, faculty, and staff</li>
<li>Knowledge and understanding of accreditation processes in higher education including SACSCOC</li>
<li>Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse community</li>
<li>Ability to work collaboratively with faculty, staff, and administrators across disciplines and campuses.</li>
<li>Ability to develop and maintain positive relationships with faculty, administrators, staff, community partners, and other stakeholders</li>
<li>Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues</li>
<li>Ability to lead assigned units or departments and foster teamwork among diverse disciplines, departments, and units</li>
<li>Ability to develop and maintain positive relationships with faculty, staff, and community partners</li>
</ul>
To ensure consideration, interested applicants must submit an application, transcripts and resume online with application submission.
Human Resources Office, Dept. 200
Motlow State Community College
Telephone (931) 393-1544, TDD (931 393-1621)
E-mail: <a href="mailto:jobs@mscc.edu" target="_blank">jobs@mscc.edu</a> &nbsp;&nbsp;&nbsp;
Website: <a href="http://www.mscc.edu" target="_blank">www.mscc.edu</a>
Motlow College is an EEO/Title VI/Title IX/Sections 504/ADA Employer
Motlow State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, sex, disability, age status as a protected veteran or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities.

Motlow State Community College


      Assistant Academic Dean
    

Title: Student Services Specialist I, Southeast Campus
POSITION SUMMARY This front desk position will be the first point of contact for new, continuing and prospective students. It is responsible for assessing student questions and determining the appropriate actions to take, as well as providing the information needed to enroll and be successful at Nashville State.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Provides general information regarding admissions, financial aid, career services, and student records to prospective students, faculty, staff, and the general public. Provides student-centered services via various platforms while maintaining a professional and congenial demeanor. Processes student requests for enrollment services.
Assists students with using computer kiosks for admissions and financial aid services. Schedules appointments, coordinates access and distributes documents to other departments across campus. Helps facilitate the resolution of student issues. Captures, reports and evaluates feedback for services provided in each student interaction. Collaborates in the evaluation of creative approaches to promote/advertise NSCC to prospective students.
REQUIRED QUALIFICATIONS High school diploma
Minimum two years’ customer service experience
Proficiency in basic computer software
Excellent oral communication skills
PREFERRED QUALIFICATIONS Associate’s degree or higher
Two years’ experience working in higher education
Multilingual, preferably in Spanish and/or Arabic
Experience with Banner
General knowledge of student services policies and procedures
KNOWLEDGE, SKILLS AND ABILITIES Intermediate to advanced computer skills. Aptitude for analyzing student questions and requests. Strong interpersonal and communication skills. The ability to work effectively with a wide range of constituencies in a varied community. Ability to work occasional weekends and evenings.
Open Until Filled: Yes
Rate of Pay: $31,239.00 - $37,479.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.


      Student Services Specialist I, Southeast Campus
    

<h4>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</h4>The Leasing Consultant position is the primary point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing Consultant will guide prospects in choosing new and exciting homes. This position will support residents throughout the lifecycle of their residency.<h4>Essential Functions/Responsibilities</h4>Sales and Marketing<ul><li>Warmly greet prospective residents and create a personal connection while determining needs and preferences</li><li>Professionally present the community and apartments along with specific features and benefits</li><li>Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner</li><li>Manage and convert prospect leads into leases to achieve leasing goals. Follow up with all leads and prospects that did not lease</li><li>Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors</li><li>Answer telephone calls and return voicemail (prospect calls, resident issues, service requests, etc.)</li><li>Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily</li><li>Ensure the office, clubroom, apartment models, and “market ready” units are in impeccable condition</li><li>Share promotional ideas and events for marketing timeline</li><li>Assist in Social Media advertising as directed by the Manager</li><li>Assist in the preparation of move-ins such as walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager</li><li>Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents</li><li>Address and complete all other duties as assigned</li></ul>Customer Service<ul><li>Understand and support the customer experience vision for Mill Creek Residential</li><li>Communicate service guarantees and customer service standards to prospective and current residents</li><li>Take ownership to personally address and resolve customer concerns in a timely professional manner</li><li>Support new residents during move-in process. Assist with lease renewals, move-outs and resident transfers</li><li>Contribute ideas for improving resident satisfaction to the Community Manager</li><li>Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention</li><li>Accept service requests from residents and route to service department for prompt processing. Follow up to ensure the request has been completed and resident is satisfied</li><li>Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Operational Standards<ul><li>Complete all new lease and renewal paperwork, including related addendums</li><li>Attend any training classes/meetings as required or recommended by management</li><li>Update daily activity report, notices to vacate, leases, cancellations, transfers, renewals, etc., and provide information to the Community Manager</li><li>Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily</li><li>Post Craigslist ads daily to generate traffic</li><li>Strive for a 25% conversion ratio of tours to new leases through effective selling and follow through skills</li><li>Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li></ul><h4>Education and/or Experience</h4><ul><li>High School diploma or equivalent (GED) preferred</li><li>Commitment to, and passionate for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li><li>Multi Family or related property management experience, retails sales or hospitality experience</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication</li><li>Ability to take ownership of resident issues and/or concerns and come to a resolution</li><li>In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community</li><li>Continuous research of area competitors such as pricing, amenities, features etc.</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul><h4>About the Benefits of joining the Mill Creek Team</h4><ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>Mill Creek is an Equal Opportunity Employer<h4>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</h4>

Mill Creek Residential

Lease Up Leasing Consultant

The Mental Health Counselor develops, promotes, and facilitates mental health and social service activities that support students in managing barriers that will impede their educational success. This position blends collaboration and consultation with colleagues on and off campus, as well as other support resources with non-clinical and clinical student case management, short-term counseling, program coordination, systems development, and leadership in addressing factors that contribute to student attrition and improve student success.
This position will primarily serve the Williamson Campus with occasional travel to other Columbia State campuses and counties in the service area.
Essential Functions:
<ol>
<li>Provide collaborative, layered student advocacy in support of the overall retention and student success initiatives of the College and assist students in foundational mental, emotional, and relational health in support of student academic pursuits.</li>
<li>Assist in providing colleagues and supervisors with a comprehensive Mental Health Program for the student body.</li>
<li>Serve as Counselor Representative for the college Behavioral Intervention Team.</li>
</ol>
<ol>
<li>Advocate for students with mental health, behavioral issues, or other situations.</li>
</ol>
<ol>
<li>Provide direct service and support to students, faculty, and staff, in terms of handling social service and counseling referrals, conducting need evaluations, student crisis intervention and support or resolving student issues.</li>
<li>Establish and maintain relationships with other agencies and organizations in the community to meet social service and counseling needs.</li>
<li>Develop, maintain, and strategically use a case management database to track students, conduct data reporting and analysis, and make strategic referrals to community partners.</li>
<li>Assis in the Development, maintenance, and expansion (as needed) a resource directory of local social service agencies and counseling providers for the Columbia State service area.</li>
<li>Provide short-term professional counseling services for students, including assessment, limited individual and group therapy, crisis intervention and triage, and case coordination and referrals.</li>
<li>Be active in community networking and work closely and cooperatively with other community organizations and college personnel for program development, growth, and implementation.</li>
<li>Ensure that social service and counseling resources are utilized at assigned Columbia State locations.</li>
<li>Coordinate with Disability Resource Center staff, other internal departments, and external agencies as it relates to student advocacy, counseling, and social services support.</li>
<li>Assist with maintaining a counseling and social services webpage as it pertains to the Columbia State student population and their needs.</li>
<li>In collaboration with supervisor, coordinate outreach and consultation efforts and provide educational programming, presentations, and consultation to the Columbia State community on college social service and counseling issues.</li>
<li>Support development, oversight of programs and services that result in enrollment, progression, retention and graduation growth for the service area.</li>
</ol>

Supplemental Functions:
<ol>
<li>Assist department in supervision and training of interns and student workers.</li>
<li>Serve as TBR Liaison for services.</li>
<li>Serve on college committees.</li>
<li>Participate in student recruitment and orientation events as needed.</li>
<li>Participate in departmental budgeting and strategic planning.</li>
<li>Perform additional duties as assigned.</li>
</ol>
Education, Training and Experience Required:
<ol>
<li>Master’s degree or higher in counseling or related area</li>
<li>Active Tennessee License to provide counseling (LCSW, LPC, LPC MHSP, LMFT, or Licensed Psychologist).</li>
<li>Three years of experience in providing social services or counseling.</li>
</ol>
<ol>
<li>Preference will be given to candidates who have demonstrated successful experience in counseling or social services and who have certification as a licensed clinical social worker, licensed psychologist, licensed professional counselor, or licensed mental health service provider in Tennessee.</li>
<li>Individuals who will be applying for or have applied for reciprocity and have completed all clinical hours under supervision may be considered.</li>
</ol>
Knowledge, Skills, Abilities and Work Characteristics:
<ol>
<li>Knowledge of student development theory and programming</li>
<li>Knowledge of basic student success counseling and training techniques</li>
<li>Adhere to legal, ethical, and policy&nbsp; standards</li>
<li>Maintain and secure confidential information.</li>
<li>Ability to maintain a comprehensive student success website.</li>
<li>Strong organizational skills and ability to prioritize projects and tasks.</li>
<li>Proficiency in using student information systems and other productivity processes and programs related to enrollment services; BANNER experience preferred.</li>
<li>Ability to handle complex and sensitive issues effectively.</li>
<li>Excellent written and oral communication skills</li>
<li>Ability to collect, organize, and effectively disseminate data.</li>
<li>Ability to take a proactive approach to outreach, program implementation, and planning.</li>
<li>Ability to develop collaborative relationships across campus to achieve department and institutional goals.</li>
</ol>
Working Conditions:
<ol>
<li>Regular work schedule is Monday through Friday.&nbsp; Must be able to work a flexible schedule.</li>
<li>Usual office environment working conditions.</li>
<li>May require travel to the nine-county service area and other areas for meetings and other job-related activities.</li>
<li>Visual and hand movements related to computer usage.</li>
</ol>
Hiring Salary Range:&nbsp;$58,660- $67,730&nbsp;
This position is based at the Williamson, TN Campus.

About Columbia State Community College:
As Tennessee’s first community college (established in 1966), Columbia State is committed to increasing access and enhancing diversity at all five of our campuses.&nbsp; Columbia State is a member of the Tennessee Board of Regents.&nbsp; Columbia State is known for excellence both inside and outside the classroom.
Columbia State offers a comprehensive benefits package, including but not limited to the following:
<ul>
<li>Vacation and Sick Leave</li>
<li>14 paid holidays</li>
<li>Medical, dental, vision and life insurance</li>
<li>Retirement plans</li>
<li>Optional 401K and 403B Deferred Compensation Plans</li>
<li>Educational benefits for the employee and their spouse and dependents</li>
</ul>
Columbia State Community College does not discriminate on the basis of race, color, religion, creed, ethnicity or national origin, disability, age, status as a protected veteran, genetic information, or any other class protected by Federal or State laws and regulations and by Tennessee Board of Regents policies with respect to employment, programs, and activities. The following person has been designated to handle inquiries regarding nondiscrimination policies: Executive Director of Human Resources <a href="mailto:humanresources@columbiastate.edu" target="_blank">humanresources@columbiastate.edu</a> 1665 Hampshire Pike, Columbia, TN 38401 931-540-2501


      Mental Health Counselor
    

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: PACE CenterAll Locations: 801 BroadwayPosition Summary: Primary Nurse ESP Everett Mon - Fri, 8a-5p, weekend/holiday/on callFull-time RN position available in our PACE Center, which provides integrated medical, rehabilitation, case management, and adult day health services all in one location. Responsible for day-to-day nursing assessment and for the delivery and documentation of quality patient care.&nbsp; Current MA RN License required with minimum of 1 year of experience in ambulatory, home health, hospital or sub-acute setting preferred. A minimum of one year experience working with a frail or elderly population. Prior experience in interdisciplinary team setting a plus. Schedule: Monday - Friday, 8:00 AM - 5:00 PM and will include weekend/holiday/on-call rotation.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

RN Primary Nurse ESP

Title: Instructor, Communication – 9/10 Month (Term) - Clarksville
POSITION SUMMARY This position is a nine-month faculty position responsible for preparing and delivering quality instruction in Communication. This position may include opportunities to support Communication course leadership efforts, such as contributing to assessment or supporting adjunct faculty.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Teach courses via on-ground, online, hybrid or web-enhanced delivery modes as assigned. Teaching assignments are possible at any campus or site at which NSCC instruction takes place. Within a minimum workweek of 37.5 hours, teach a minimum of 15 hours and hold office hours. Work with Course Leads, Department Chair, and Dean to ensure consistent and equitable student experiences. Utilize the college’s learning management system to provide accurate and updated course materials to students. Submit updated and accurate syllabi prior to the first day of class. Regularly check College email and departmental mailbox. Respond to emails/messages within 24 hours, excluding weekends.
Complete all required reports such as attendance, academic notifications, progress reports, grade submissions; administer and return questionnaires and student outcome assessments by the required deadlines. Submit final grades for each semester by the deadline established by the registrar. Provide academic advising to students with an emphasis on retention and success. Remain current in the teaching area(s) through appropriate professional development activities. Actively participate on committees within the Department of Communication, the School of Arts and Humanities, and college-wide committees. Collaborate in building and maintaining relationships within and beyond the institution. Engage in departmental institutional effectiveness activities. Comply with all college and TBR policies and guidelines.
REQUIRED QUALIFICATIONS Master’s degree in Communication, Communication Studies, or Speech
Master’s degree in another discipline with at least 18 graduate semester hours in Communication, Communication Studies, or Speech
PREFERRED QUALIFICATIONS Documented experience teaching at the college level.
Demonstrated commitment to equity and accessibility.
Demonstrated understanding of the community college mission and needs of the student population.
Documented experience teaching Introduction to Communication or related courses.
Documented experience teaching Communication courses in a variety of modalities including in-person, hybrid, virtual, and asynchronously online.
Demonstrated experience incorporating current technologies into teaching.
Terminal degree in Communication.
KNOWLEDGE, SKILLS AND ABILITIES Knowledge of and experience teaching using a variety of instructional delivery modes. Ability to communicate effectively and work cooperatively and collaboratively with a wide variety of faculty, staff, and student population. Proficient in Microsoft Office applications and relevant instructional technologies.
Open Until Filled: Yes
Rate of Pay: $39,722.00 - $49,652.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.


      Instructor, Communication – 9/10 Month (Term) - Clarksville
    

Welcome to Whataburger CareersThis position is focused on delivering excellent service and quality food in a fast-paced environment. This position ensures each customer receives a hot, freshly prepared product, of the highest quality ingredients. Works collaboratively to ensure orders are accurately made to order and promptly served while following all food safety and company standards. The purpose of this position is to ensure smooth daily operations by performing a variety of tasks that contribute to customer satisfaction and overall efficiency.<ul><li>Ensures all products are prepared according to quality standards, as ordered, and delivered to the customer within Whataburger service time standards.</li><li>Supports food production through the preparation and stocking of various food items.</li><li>Performs maintenance tasks as scheduled or assigned.</li><li>Actively participates in all current sales promotions/marketing events during work time.</li><li>Operates all designated food production or customer service stations.</li><li>Learns and applies the correct location for all items stored and used, such as food products, paper products, cleaning supplies, etc.</li><li>Stocks the drink, fry, and dining room stations and grill area to assure continuous service is maintained</li><li>Demonstrates knowledge of proper storage procedures upon delivery of all produce items. Practices First-In/First Out (FIFO).</li><li>Efficiently prepares all produce items to maintain proper par levels, using the proper food handling, rotation (FIFO) and storage procedures.</li><li>Follows established recipes for preparing and serving Whataburger’s products.</li><li>Maintains all utensils and food production equipment in good working order by using the correct cleaning, sharpening, and storage procedures at all times.&nbsp; Utilizes proper cutting surfaces.</li><li>Cleans the customer service areas by following the proper procedures, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units.</li><li>Supports customer service by stocking stations with an appropriate number of items to ensure continuous service.</li><li>Follows company cash handling policies.</li></ul>1201 Gallatin Ave Nashville TN 37206-3203

Whataburger

Restaurant Team Member - Unit 1551

Title: EPSO Systems Administrator
Employee Classification:&nbsp;Other Professionals
Institution:&nbsp;System Office
Department: Academic Affairs
Campus Location: Tennessee Board of Regents System Office
Job Summary
The EPSO LMS Administrator will work as the technical lead, coordinating with teams from the Tennessee Board of Regents to create, manage, and administer Statewide Dual Credit (SDC) exams to TN high school students, assist the EPSO Coordinator with technical support, data collection, reporting efforts, and teacher trainings, and assist the EPSO Director with supporting EPSO management and expansion efforts. This position requires high attention to detail, including manipulating large sets of student information and securely managing the resulting data sets, proficient knowledge in LMS funcitions, administration, and support, and the ability to handle multiple complex projects at once. This position may have the opportunity to work remote within the state of Tennessee but with periodic visits to the TBR System Office (Nashville, TN) at the employee’s expense, and potential travel to Tennessee TBR colleges may be necessary.
Job Duties
<ul>
<li>25% - Maintain a detailed understanding of LMS functions and management including: • Course creation and cloning • User enrollment and management, including account creation (i.e., SDC teachers, graders, and administrators) • Create trainings that will be applied to thousands of individual courses and classrooms across our TBR system • Develop, coordinate, and conduct training and offer support to all level of LMS users - (Essential)</li>
<li>20% - Manage and provide Tier 1 technical support for LMS issues and for high school teachers and other high school administrators including: • Policies and procedures • Process consistency and compliance • Quality performance • Productivity • Day-to-day performance management - (Essential)</li>
<li>20% - Achieve and maintain a collaborative working relationship with the EPSO Coordinator who will provide Tier 2 Help Desk service. Collaborate with the EPSO Coordinator on day-to-day program facilitation including: • Contact list management • Process optimization and implementation • Mass-marketing email campaigns • Documentation maintenance and publishing - (Essential)</li>
<li>15% - Assist the Director of EPSO with providing systemwide support to all EPSOs including: • Data collection, analysis, and dissemination to statewide partners and stakeholders • Developing dashboards • Advising • Documentation • Training • Communications • Delivery • Policy • AI Literacy • Serve as the EPSO contact point for all postsecondary institutions, including but not limited to SDC articulation, EPSO database access, and SDC score confirmation - (Essential)</li>
<li>10% - Dual Credit Exam Management: • Partner with TDOE administrators to deliver dual credit challenge exams in the fall and spring of each school year • Work with the EPSO Coordinator to manage Respondus integration with D2L • Contract, train, and manage faculty groups who grade for SDC - (Essential)</li>
<li>5% - Facilitate and manage work required to bring all public facing EPSO team resources in compliance with WCAG 2.0 Level AA standards - (Essential)</li>
<li>5% - Other assignments as given by the Director of EPSO - (Essential)</li>
</ul>
Minimum Qualifications
• Bachelors Degree in Instructional Design, Education, or a related field • 3 years administering an LMS • Experience providing technical support services and supporting course management systems • Proficient skills in Microsoft Excel 
Preferred Qualifications
• Masters Degree in Computer Information Systems, Computer Science, Instructional Design, Education, or a related field • 4+ years administering an LMS • Experience with D2L • Experience collaboarating with SMEs to design and develop e-learning solutions. • 3-5 years supervisory experience 
Knowledge, Skills, and Abilities
• Strong attention to detail • Strong communication skills including the ability to communicate with senior leadership within the business organization and end-user customer service support • Strong working knowledge of Microsoft Excel and other Office products • Strong problem-solving skills • Significant critical thinking skills and the ablility to generate and evaluate multiple alternatives as a part of decion-making processes • Significant experience using learning management systems • Capacity to manage multiple competing priorities • Ability to develop and maintain a positive, collaborative work environment • Advanced technical skills in course management systems • Experience in OER curation/creation and management • Proficient in applying accessibility best practices to ensure WCAG 2.0 Level AA compliance across web and non-web electronic documents 
Physical Demands / Working Conditions


      EPSO Systems Administrator
    

Title: Student Services Specialist III, North Davidson
POSITION SUMMARY This position represents the college to potential students and their families, secondary schools and their respective officials, post-secondary institutions and their respective officials and the community at large. The main emphasis of this position is to build relationships with prospective Nashville State Community College students and to assist and advise them through the enrollment process, including career advising.
ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND RESPONSIBILITIES Provide student-centered service and advising to prospective students and their families regarding the college, academic offerings, career choice, admission procedures and financial aid options. This includes assisting applicants through the application, career development and financial aid process. Develop, coordinate and expand activities related to New Student Orientation and other student on-boarding communications and services. Collaborate to develop, refine, deliver and evaluate orientation for new students, including the development of new recruitment programs for transfer and non-traditional students.
Manage ongoing effective and strategic communication with prospective students and applicants via letters, telephone calls, personal visits, electronic and social networking mediums, etc. regarding college information, course programs, resources, career options and the enrollment process. Participate in recruitment events on and off campus, such as high school fairs, college fairs, campus tours, open houses and other events.
Coordinate assigned activities with other college programs, departments and external entities. Provide regular reports on contacts to prospective students and student applicants, as well as on visits to schools and campus visits. Assist in planning, implementing and evaluating creative approaches to increase awareness about Nashville State to prospective student audiences for the purpose of increasing enrollment and college completion. Serve on college committees as assigned. Oversee student workers as needed.
REQUIRED QUALIFICATIONS Bachelor’s degree
Two (2) years’ experience working with students
Career advising experience
Prior customer service experience
Proficient computer skills
PREFERRED QUALIFICATIONS Master’s degree
Prior marketing experience
Bilingual, preferably Spanish and/or Arabic
Experience with Ellucian products, particularly Banner
KNOWLEDGE, SKILLS AND ABILITIES Ability to use available technology for data collection, analysis, and outreach for recruitment, admission, financial aid and enrollment of students. Ability to work effectively with a wide range of constituencies in a varied community. Working knowledge of regulations governing federal, state, and institutional policies regarding the administration of financial aid. Excellent oral and written communication skills. Strong customer service skills. Knowledge of college recruitment, career counseling, admissions and/or financial aid processes. Critical thinking skills, and the ability to analyze data. Record keeping and reporting skills. Ability to work some weekend and evening hours.
Open Until Filled: Yes
Rate of Pay: $45,727.00 to $54,873.00 annually, depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.


      Student Services Specialist III, North Davidson
    

Title: Library Assistant II, Southeast Campus
POSITION SUMMARY This position supports basic library operations and assists library patrons with their research and general library needs.
ESSENTIAL JOB FUNCTIONS/ JOB DUTIES AND RESPONSIBILITIES Assists students with their research projects, including being knowledgeable about databases, resources and basic information literacy components. Monitors the open computer lab. Coordinates interlibrary loans. Assists in cataloging, purchasing, and processing. Represents the library in New Student Orientations and other campus functions. Performs activities related to the charging, discharging and late return of Library materials. Manages circulation desk supplies. Calls patrons who have past due library materials. Directs users with reference and research questions to public services librarians when appropriate. Assists with closing and opening procedures. Helps check in books and supplies pursuant to College’s purchasing policy. Checks ownership on lists for potential purchases. Assists with special projects and serves on committees as assigned. Assists in planning of Library initiatives and supports the mission of the Library and the College. Assists in stack inventory and management. Participates in professional development activities. Assists the Access Center with testing as needed.
REQUIRED QUALIFICATIONS High school diploma or equivalent
Minimum of two years’ customer service experience
PREFERRED QUALIFICATIONS Associate’s degree or higher
Two years’ experience working in higher education setting
Multilingual, preferably in Spanish and/or Arabic
Experience with Banner
KNOWLEDGE, SKILLS AND ABILITIES Intermediate to advanced computer skills. Aptitude for analyzing student questions and requests. Strong interpersonal and communication skills. The ability to work effectively with a wide range of constituencies in a varied community. General knowledge of standard library policies and procedures.
Open Until Filled: Yes
Rate of Pay: $31,239.00 to $37,479.00 depending on experience
Special Instructions to Applicants: Unofficial transcripts are acceptable for the application process. Official transcripts are required upon hire. Applicants may be subject to a background check.

252 Jobs in Brentwood, TN, USA