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Location:&nbsp;Hybrid at least 3x/week in the office. May be in any Astound West Region office including CA, OR, TX, and WA.Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.&nbsp; We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere.Position Overview:The Senior Manager, Human Resources is a key partner collaborating with leaders on matters of performance, conflict, conduct, and discipline. The Senior Manager, Human Resources works to maintain positive employee relationships while ensuring compliance with company standards and applicable federal, state, and local laws. This includes facilitating prompt and effective resolution of workplace conflicts and addressing issues for employees, managers, and leaders in a manner consistent with Astound’s Mission, policies, practices, and overall business strategy. This position will have direct report(s).A Day in the Life of the Senior Manager, Human Resources:<ul><li>Serves as a primary point of contact for employee relations matters, providing support, coaching and advice to managers regarding performance management, employee discipline, policy interpretation, and termination processes.</li><li>Conducts complex workplace investigations related to employee claims and provides resolution recommendations to the supporting HR and Operations partners. Prepares summary reports, conclusions, and recommendations.</li><li>Ability to establish and maintain effective working relationships with employees, management, at all levels of the organization; use reason and de-escalation skills to manage difficult or emotional situations; present facts and recommendations verbally and in writing; plan, design, implement.</li><li>Advises business management and leadership on ER issues using independent judgment and critical thinking while upholding company values and culture, reducing company risk, and ultimately improving the team member experience.</li><li>Consults with management in developing employee performance improvement plans.</li><li>Partners with leaders, Senior HR leadership and internal counsel as needed, on corrective actions, documentation, performance coaching, or other actions for team members.</li><li>Makes recommendations to internal Legal counsel &amp; leaders regarding employee corrective actions and performance management. Providing substantive review and editing of corrective action documentation.</li><li>Partners with external Legal employment counsel as needed for escalated matters.</li><li>Tracks relevant employee data, metrics &amp; trends to help define process improvements and approaches.</li><li>Stay informed of changes in federal, state, and local legislation and proactively identify and recommend any adjustments to company policies or practices to maintain compliance.</li><li>Work with leadership team to coach and implement strategies that improve engagement and productivity.</li><li>Utilize data to proactively address potential issues and enhance the overall employee experience.</li><li>Responsible for managing direct report(s) performance standards through consistent coaching and feedback to maximize individual and team growth.</li><li>Perform other duties as assigned.</li><li>Ability to travel to support needs of the market.</li><li>Actively support, promote, and advance all aspects of Astound’s Inclusion and Belonging work, recognizing it as a business priority, including creating a work environment where all employees feel valued, respected, heard, and empowered.</li><li>Other duties as assigned.</li></ul>What You Bring to the Table:&nbsp;<ul><li>Minimum 7+ years of experience demonstrated a proven track record of managing and resolving complex employee relations matters in a multi-state business environment to include a minimum of 7 years in a Generalist or higher role.&nbsp;</li><li>Deep understanding of State and Federal US employment law, EEO regulations, workplace anti-discrimination and accommodations related laws, including Title VII, the ADA, the FMLA and their state law equivalents.</li><li>Highly skilled in workplace investigations, negotiation, conflict management and employee relations procedures and processes.</li><li>Investigations experience in a remote/Hybrid work environment.</li><li>Ability to manage multiple priorities effectively and handle more complex duties with less oversight than a manager level role.</li><li>Communicate effectively (verbally and in writing) with all levels of the organization.</li><li>Proficiency in Microsoft Office products including Word, Excel, Outlook, Teams, SharePoint, and PowerPoint.</li><li>Proficiency in HRIS systems (Workday, ServiceNow, PeopleSoft etc.)</li></ul>Education and Certifications:<ul><li>Bachelor’s degree Human Resources, Human Development, Psychology, or related field preferred; or equivalent experience.</li><li>Human resources certification (SHRM/HRCI/CERP) preferred.</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time position&nbsp;Base Salary:&nbsp;The base salary range for this position is $100,000 - $130,000&nbsp;(annually). The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities.&nbsp;Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Astound Broadband

Astound

Senior Manager, Human Resources

Location: Hybrid at least 3x/week in the office. May be in any Astound West Region office including CA, OR, TX, and WA.Astound is a leading provider of internet, Wi-Fi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology.&nbsp; We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers—delivering reliable connectivity and groundbreaking digital experiences.Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts—ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Position Overview:The Human Resources Coordinator plays a pivotal role in contributing to smooth day-to-day HR operations and assists in delivering HR programs and initiatives that enhance the employee experience. The HR Coordinator ensures a seamless onboarding and offboarding experience while managing compliance-related processes, including I-9 verification, E-Verify, and accurate record-keeping in HR systems. This role combines responsibilities from various HR teams with a strong emphasis on supporting the employee life cycle. This role will also work across multiple administration areas, run statistical reporting and rewards program implementation and administration.A Day in the Life of the HR Coordinator: <ul><li>Validate I-9 verifications in compliance with federal regulations and maintain accurate (confidential) records.</li><li>Ensure New Hire data is accurate according to federal/state regulations.</li><li>Ensure all onboarding documents are completed, filed, and stored in the appropriate HR systems.</li><li>Deliver new hire orientation introducing new employees to company culture, policies and benefits.</li><li>Partner with hiring managers, recruiters, and new hires to facilitate a seamless pre-boarding and onboarding process.</li><li>Maintain up-to-date knowledge of federal and state employment verification laws.</li><li>Maintain/update employee records in the appropriate HRIS systems with a high degree of accuracy.</li><li>Run reports and audits to ensure compliance.</li><li>Administer the complete offboarding process, including preparing paperwork, processing Tickets for system owners/access, coordinating with Managers, and conducting employee exit interviews.</li><li>Compile and analyze data from exit interviews to identify key trends and provide actionable insights to the HR and leadership teams.</li><li>Support process improvements by identifying inefficiencies and recommending system enhancements.</li><li>Serve as a point of contact for employees regarding onboarding and offboarding questions.</li><li>Collaborate with Payroll, HRIS, HR Leaders and other departments to ensure smooth onboarding and offboarding processes.</li><li>Coordinate and manage local employee activities as needed in support of the market. </li><li>Assist with internal communications to employees and managers regarding HR initiatives including market newsletters and upcoming events.</li><li>Handle a variety of administrative tasks including reporting, auditing, tracking, and preparing presentations.</li><li>Performs other administrative tasks and duties as assigned.</li></ul>What You Bring to the Table:&nbsp;<ul><li>2+ years related experience in HR, Talent Acquisition, or onboarding, with experience with I-9/E-Verify compliance</li><li>Organizational Skills: Strong attention to detail, ability to manage multiple priorities, and meet deadlines</li><li>Problem-Solving: Ability to troubleshoot issues and improve processes</li><li>Communication: Excellent interpersonal and written communication skills</li><li>Business acumen</li><li>Maintain confidentiality</li><li>Interpersonal skills</li><li>Tenacity</li><li>Attention to detail</li><li>Self-starter</li><li>Organization skills</li><li>Results oriented</li></ul>Education:<ul><li>Associate degree or equivalent preferred</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:&nbsp;<ul><li>401k retirement plan, with employer match</li><li>Insurance options including medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time position&nbsp;Base Compensation: The base compensation range for this position is $28.85 – $33.65 (per hour), plus opportunities for benefits. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to location, relevant skills, experience, and capabilities.&nbsp;Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

Human Resources Coordinator

Astound, the sixth-largest cable operator in the United States, is a leading supplier of cutting-edge technology and communications services—and applicants like you make it all possible. To develop your career, we provide one-on-one training and coaching, a supportive work environment and the opportunity to represent a superior telecommunications company.&nbsp; Additionally, we offer a robust benefits package, including rewards, recognition and employee discounts to ensure your continued success. &nbsp;With us, you’ll stay empowered to do your best work by creating astounding possibilities for local communities and beyond. Position Overview: Astound Broadband is currently searching for a Field Deployment Technician in our SW Washington area. This position is responsible for troubleshooting, administration, installation, and maintenance of the company’s and customer’s access infrastructure equipment, particularly in our wireless and towers division.The primary position responsibilities will include, but are not limited to:<ul><li>Perform installations, troubleshoot and repair of Wave infrastructure including network connections from microwave and millimeter-wave radio headend to backbone equipment/hardware (interior and exterior)...</li><li>Tower Inspections and PMI's - new and existing – perform PMI’s and correct potential issues.</li><li>&nbsp;Part of a 24/7 on-call rotation.</li><li>Perform connects and disconnects, upgrades, downgrades, and relocates; install additional hand-offs and install or remove equipment</li><li>Network Equipment Installation and Troubleshooting: o Radio installation - microwave and millimeter-wave equipment. o Routers and Switch's o Cable Placement -Terminations and Splicing - Optical fiber and copper. o Wi-Fi Equipment - indoor-outdoor</li><li>Basic DC/AC installation, knowledge and best practices</li><li>As-Builts and Documentation – Create build history/document and upload to the internal Wiki. o Perform Site Survey</li><li>Various tasks and special projects assigned by manager associated with the organization and company with the emphasis of driving efficiency and optimization</li></ul>Our ideal candidate will possess:<ul><li>Required to work at heights installing telecom equipment/materials on towers, monopoles, etc. including mounts, radios and antennas – ideally, 1+ years of tower climbing experience.</li><li>Competent Tower Climber and Rescue per ANSI/ASSE Z490.1-2009 &amp; ANSI/ASSE Z359.2-2017 (will certify)</li><li>RF awareness preferred (will certify)</li><li>Rigging experience preferred</li><li>Basic to Intermediate experience is required in the following areas: o Physical, data-link and network protocols and architectures o Routers o Firewalls and switches o System load balancing and redundant system architecture.</li><li>Able to set up and or design simple to complex network involving wireless equipment, Cisco switches and routers.</li><li>Demonstrates ability to diagnose and solve problems.</li><li>Exhibits the ability to follow direction and possesses the ability to follow through.</li><li>Must enjoy the challenge of technical concepts and communicate those concepts at varying levels.</li><li>Basic experience with LAN and WAN Technology</li><li>Ability to comply with all Company implemented safety procedures</li><li>Knowledge of basic mathematics and electronics</li><li>Vision ability: close vision, peripheral vision, and ability to adjust focus</li><li>Ability to work in fast-paced and dynamic environments with limited supervision</li><li>Strong attention to detail with excellent time management and organization skills</li><li>Basic knowledge of DC components and best practices</li><li>Basic understanding of the physical network layer, CAT 5e/6, 66 blocks, 110 blocks, patch panels, fiber optic cables, etc.</li><li>Ability to work in fast-paced and dynamic environments with limited supervision</li></ul>Essential Job Functions:<ul><li>Ability to work independently.</li><li>Ability to work while standing 50 - 70% of the time.</li><li>Ability to work with small components and wires to make cable connections.</li><li>Ability to make cable connections in tight spaces by bending, reaching, twisting.</li><li>Ability to differentiate between different sizes and colors of wires.</li><li>Ability to lift 50lbs repeatedly</li><li>Ability to perform Tower Rescues</li><li>Vision ability: close vision, peripheral vision, and ability to adjust focus.</li><li>Must have the ability to communicate by telephone, correspondence, and in person.</li><li>Must possess a good command of the English language, including excellent enunciation, grammar and lack of slang.</li><li>Must have basic mathematics techniques</li><li>Must be able to sit for extended periods.</li><li>Must have ability to frequently use repetitive motions of the wrist, hands and/or fingers.</li><li>Must be able to work in a standard office environment; no hazardous or disagreeable work conditions.</li><li>Must have ability to operate standard office equipment, to include personal computer, telephone, copier, facsimile machine, and calculator.</li><li>Must possess a Valid driver's license</li></ul>Education and Certifications:<ul><li>High school diploma or equivalent</li></ul>We're Proud to Offer a Comprehensive Benefits Package Including:<ul><li>401k retirement plan, with employer match</li><li>Insurance options including: medical, dental, vision, life and STD insurance</li><li>Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization</li><li>Floating Holiday: 40 hours per year</li><li>Paid Holidays: 7 days per year</li><li>Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws</li><li>Tuition reimbursement program</li><li>Employee discount program</li></ul>*Benefits listed above are for regular full-time positionBase Salary: The base salary range in Washington for this position is $23.00/hr - $30.00/hr, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Washington and may not be applicable to other locations.<ul><li>Field Deployment Technician I: $23.00/hr - $27.50/hr</li><li>Field Deployment Technician II: $26.00/hr $30.00/hr</li></ul>Our Mission Statement:* Take care of our customers* Take care of each other* Do what we say we are going to do* Have funDiverse Workforce / EEO:Astound is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered.&nbsp; Discrimination of any kind has no place here.&nbsp; We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business.&nbsp;FCO (For San Francisco Candidates Only):Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.CCPA Employee Privacy Policy (For California Candidates Only): <a href="https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privacy-Notice.pdf&nbsp;&amp;nbsp" target="_blank">https://www.astound.com/wp-content/uploads/2023/09/CCPA-Employee-Privac…</a>;

3 Jobs in Chehalis, WA 98532, USA