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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Financial Crimes Compliance (GFCC) is an organization within Global Risk &amp; Compliance (GRC) and is responsible for leading the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance functions. This team has global responsibility for identifying, investigating, and reporting suspicious activity, including money laundering and terrorist financing, and provides broad analytical and operational support for the company’s enterprise-wide GFCC control framework.This Manager Assistant position will report to the Global Head of Sanctions and Cross-Border Risk and play a critical role in driving operational effectiveness across the team. This role will support the management and oversight of critical business processes while implementing effective structures to support organizational growth. The role will involve supporting staffing and workforce planning, leading internal communications, managing budget activities, contributing to performance management efforts, and promoting consistency in program standards across the organization. This role will be posted as a hybrid work arrangement, with an expectation of being in the office at least three days a week.The incumbent’s key responsibilities will include:•&nbsp;&nbsp;&nbsp;&nbsp;Provide strategic support on a broad range of team priorities •&nbsp;&nbsp;&nbsp;&nbsp;Oversee core team-wide administrative functions, including daily operations, expense management, and coordination of planning and logistics for team meetings •&nbsp;&nbsp;&nbsp;&nbsp;Support staffing processes, including role management, recruitment, and development •&nbsp;&nbsp;&nbsp;&nbsp;Develop communications and presentation materials for executive-level audiences and regulators •&nbsp;&nbsp;&nbsp;&nbsp;Support governance, oversight, and audit functions as well as regulatory affairs •&nbsp;&nbsp;&nbsp;&nbsp;Help implement and reinforce program standards, templates, and processes to ensure consistency and operational alignment •&nbsp;&nbsp;&nbsp;&nbsp;Work closely with the GFCC and other Global Risk &amp; Compliance (GRC) executive offices on strategic and organizational initiatives •&nbsp;&nbsp;&nbsp;&nbsp;Interact effectively with employees at all levels in the organization to strengthen team culture, continuously improve the work environment, and identify and resolve issues •&nbsp;&nbsp;&nbsp;&nbsp;Liaise and build strong partnerships with business leaders, team members, external contacts, and other relevant stakeholders to ensure alignment, and execution of the team’s overall prioritiesMinimum Qualifications:•&nbsp;&nbsp;&nbsp;&nbsp;Sound understanding or relevant experience in a regulatory field or compliance •&nbsp;&nbsp;&nbsp;&nbsp;Exceptional professional communication skills •&nbsp;&nbsp;&nbsp;&nbsp;Business maturity and demonstrated potential to influence at all levels •&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with collaborative tools (e.g., SharePoint, Confluence, etc.) and demonstrated ability to maintain structured documentation, repositories, or knowledge centers •&nbsp;&nbsp;&nbsp;&nbsp;Superior organizational skills and strong attention to detail •&nbsp;&nbsp;&nbsp;&nbsp;Impeccable integrity required for handling confidential information •&nbsp;&nbsp;&nbsp;&nbsp;Rigorous and analytical approach to problem-solving, decision-making, and prioritization •&nbsp;&nbsp;&nbsp;&nbsp;Extensive project management experience and proven ability to take strong initiative and ownership of processes, driving tasks, to completion with minimal oversight •&nbsp;&nbsp;&nbsp;&nbsp;Ability to work autonomously and on multiple projects simultaneously •&nbsp;&nbsp;&nbsp;&nbsp;Sound judgment, strong situational leadership, and strategic, enterprise-focused thinkingSalary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager's Assistant - Sanctions and Cross-Border Risk

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality. Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.&nbsp;&nbsp;&nbsp;Resy sits within American Express Global Dining, part of the U.S. Consumer Services organization.The team is responsible for reimagining hospitality and redefining the way restaurants and diners connect through a single network.Interested in joining our team of restaurant-obsessed explorers? Right this way.&nbsp;&nbsp;ABOUT THE ROLE: Director - Operations, Planning and Insights Location:&nbsp;Hybrid, NYC or Chi&nbsp; Reports to:&nbsp;CMO, Resy and Tock MarketingWe are seeking an analytical, strategically minded Director - Operations, Insights &amp; Planning to lead the development and execution of our marketing infrastructure, performance reporting, and planning and investment processes across Global Dining Marketing. This leader will be responsible for building the foundation that enables scalable, decision-making and seamless cross-team execution. They will also play a critical role in driving our cross-team priority city marketing strategy — ensuring the planning, activation, and performance of our key market initiatives are aligned with business objectives and informed by strong insights.This role sits at the intersection of marketing operations, planning, and analytics ensuring our global marketing teams are aligned on investments, cross-team planning and performance outcomes. The Director will partner closely with leaders across the Global Dining Marketing team, business operations, integration management office (IMO), data, and finance stakeholders to drive clarity, consistency, and efficiency across the end-to-end marketing process.Key Responsibilities:Insights &amp; Planning<ul><li>Oversee marketing goals, investment and integrated planning, setting goals and KPIs to ensure budgets and channel strategies align with overall business priorities</li><li>Partner with analytics teams to create performance frameworks and dashboards that drive visibility into marketing effectiveness, ROI, and strategic opportunities.</li><li>Establish the framework and process for integrated marketing planning across campaigns, ensuring visibility into key milestones and alignment</li><li>Oversee cross-team planning functions and champion key cross-team initiatives, aligning insights with coordinated B2B2C campaign outcomes powered across the team.</li><li>Shape Priority City Marketing strategy through insight-driven planning and investment optimization, ensuring go-to-market activations are optimized and aligned with priorities</li></ul>Operations &amp; Infrastructure<ul><li>Build and evolve marketing operations infrastructure, across tools, process and systems that drive efficiency and scale</li><li>Lead operational and systems integration across Resy and Tock marketing platforms, ensuring unified process and continuity</li><li>Develop and manage marketing operations standards, governance models, and documentation to streamline how teams plan, launch, and measure campaigns.</li><li>Partner with Business Operations to ensure marketing technology, tools, and systems meet enterprise standards for compliance, and evolving needs</li></ul>Cross-Team Enablement &amp; Execution<ul><li>Serve as central connector between strategy, insights, and execution across marketing</li><li>Lead marketing performance reporting, ensuring leadership visibility into progress, results, and optimization opportunities.</li><li>Standardize campaign planning and results reporting to ensure consistency across channels</li><li>Champion continuous process improvements to enhance transparency, collaboration and execution speed across teams</li><li>Serve as a key driver of the Priority City Marketing strategy, ensuring cohesive go-to-market planning, performance tracking, and optimization across key markets.</li></ul>Qualifications:<ul><li>Proven experience leading marketing operations, planning, or analytics within a complex, matrixed organization.</li><li>Strategic and analytical mindset, with demonstrated ability to translate insights into actionable business decisions.</li><li>Expertise in marketing performance measurement, reporting tools, and data visualization.</li><li>Experience managing budgeting, goal setting, and KPI tracking across teams.</li><li>Experience leading or supporting large-scale marketing system integrations across tools</li><li>Exceptional cross-functional leadership and communication skills with ability to influence senior stakeholders.</li><li>Skilled in process optimization and building systems that enable marketing excellence.</li></ul>You’ll Thrive in This Role If You:<ul><li>Love creating order and clarity from complexity.</li><li>Are energized by driving scalable systems that power go-to-market success</li><li>Thrive on solving complex operational challenges that come with integrating multiple marketing platforms, systems and processes</li><li>Are motivated by operational excellence, scalable infrastructure, and measurable results.</li><li>Want to help shape the foundation that powers Global Dining Marketing’s growth across key priority cities and new market activations.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Operations, Insights and Planning

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The U.S. Consumer Services Team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Global Travel &amp; Lifestyle Services, the Centurion Lounge network, our Global Dining and Resy businesses, U.S. Consumer Banking, and best-in-class marketing programs across customer, prospect, and partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.The objective of the USCS Control Management Risk ID &amp; Assessment team is to identify risks throughout business processes, systems, and platforms, develop and recommend risk mitigation strategies to address these risks, and proactively flag high risk themes for intervention and control enhancement.USCS is looking for a Sr. Analyst of Risk ID &amp; Assessment focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units and functional areas.The Senior Analyst - US Consumer Services Risk ID &amp; Assessment:<ul><li>Assist in additional identification of risks throughout business processes and systems (along with business process owners)</li><li>Facilitate Business Units in their risk assessments performance (e.g., Process Self Risk Assessments (PRSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic PRSA reviews and update assessment criteria to align with regulatory updates)</li><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events</li><li>Proactively help identify areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Support thematic risk reporting (levels, trends, causes)</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Support risk management practices within the business</li><li>Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Maintain risk profiles and an updated risk register(s)</li><li>Support sharing insights, better practices, themes, etc. across the business</li></ul>Minimum Qualifications:<ul><li>2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively</li></ul>Preferred Qualifications:<ul><li>Bachelor's degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:<ul><li>Supporting identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Supporting independent control monitoring, including identification of control improvements</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li></ul></li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Senior Analyst-Control Management, Risk ID & Assessment

<h3>Job Description:</h3><h3>Financial Representative</h3>We believe that as a Financial Representative, you make a key impact on the branch atmosphere, as the official face of Fidelity. Through integrity and honesty, we know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.<h3>The Expertise We’re Looking For</h3><ul><li>Customer service, phone, or financial services experience will prepare you for this role</li><li>Banking, insurance, or financial experience is an excellent addition to your experience</li><li>We will support you while you learn the FINRA licensing material and work to obtain the Series 7 and 66 licenses</li><li>Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3>It is our mission for the Financial Representative to have rewarding interactions with clients. As a subject matter specialist in compliance and all front lobby transactions, you will partner and contribute to branch success by identifying opportunities to deepen relationships.<h3>The Skills You Bring</h3><ul><li>Superb interpersonal skills and passion to engage with clients</li><li>An aptitude to assess client needs and identify opportunities</li><li>Remarkable attention to detail and ability to prioritize</li><li>Organizational skills to manage multiple tasks</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li></ul><h3>Our Investments in You</h3><h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</h3><h3>The Value You Deliver</h3><ul><li>A key member of the team, you are offering support to Fidelity’s most valuable clients daily</li><li>By identifying leads and making effective introductions, you are directly impacting the success of the branch</li><li>Your efforts will be valued by clients and you will find working with those clients a rewarding experience</li><li>As a technology champion for the branch, you will be an early adopter of technology and share what you have learned with the team</li></ul>The base salary range for this position is $45,000 - $70,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service

Fidelity Investments

Financial Representative - Wayne, NJ

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.How will you make an impact in this role?The P&amp;L Management team plays a key role in driving the short-term and long-term financial performance of the US Consumer Services Group, supporting the President and CFO of this critical part of the company. The team does this through a variety of activities: translating the underlying business strategy into the P&lt; creating and communicating the annual and long-term financials plans for the business; defining the key business decisions required to meet those business targets; and driving those decisions through the use of granular data analytics. The team collaborates closely with a variety of stakeholders in Finance, Product, Marketing, Risk and other teams to deliver its outcomes, and supports the financial performance across the US.The ideal candidate will have a very strong strategic mindset; the ability to communicate concisely and with impact; a highly quantitative orientation, and excellent partnership and leadership skills. The role has substantial interaction with senior-level executives, and requires a commitment to very high standards of excellence in the quality of the work product.&nbsp;Responsibilities:<ul><li>Create the quarterly Executive Committee (EC) financial reviews for the USCS business. Create&nbsp;Long-Range Plan, Annual Plan Volume and P&amp;L Reviews with the EC Working Group, USCS President and Leadership Team, and CFO/LFO for the business</li><li>Manage deep-dives into special topics related to financial performance – partnering with key Finance and Business stakeholders to understand the issue and serve up decisions to senior leaders</li><li>Leverage account-level analytical data from Cornerstone/Lumi to complement P&amp;L projections and results, improving our understanding of key drivers or risks and opportunities in the portfolio</li><li>Use expert judgment, analytical insight, and input from stakeholders to define the final P&amp;L projections for the business (including Spend, AR, ADB, Revenue, and PTI)</li><li>Review P&amp;L details during results analysis and forecasts for accuracy</li><li>Run P&amp;L simulations for specific business or macroeconomic scenarios; or to define ranges of outcomes; or deliver insights into P&amp;L performance</li><li>Perform ad-hoc competitive analyses on traditional and non-traditional competitors</li><li>Partner closely with Business Unit FP&amp;A, Data Science &amp; Analytics (DS&amp;A), Investment Optimization and LFO teams in communicating the overall narrative</li></ul>Minimum Qualifications<ul><li>Highly motivated strategic thinker with the ability to define the big picture and “tell the story”</li><li>Exemplary communication skills: concise, confident, and impactful with senior executives; able to maintain very high standards for written communications (emails, presentations)</li><li>Knowledge of Amex Card business preferred, including drivers, P&amp;L dynamics, and financial processes.</li><li>Excellent financial and quantitative skills – ability to do the “quick math” rapidly and skillfully across the P&amp;L.</li><li>Exceptional relationship and collaboration skills, including the ability to work in a highly matrixed environment across multiple finance and business teams.</li><li>Ability to work in a fast-paced, high-pressure environment, frequently with rapid turnaround times for senior executive deliverables.</li><li>Strong attention to detail to ensure accuracy and integrity of financial numbers with error-free materials.</li><li>Bachelor’s Degree required.</li></ul>Preferred Qualifications<ul><li>Knowledge of data mining tools / techniques (e.g., SQL, Python) preferred.</li><li>3+ years of relevant work experience preferred.</li><li>Advanced degree in relevant field preferred.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Manager-Finance

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Analyst position is part of the Regulatory Exam Lifecycle Management (RELM) Team in Global Risk and Compliance (GRC), and reports to the Director of RELM, Professional Practices.RELM supports the end-to-end lifecycle management of regulatory exams, ongoing supervision, and remediation of regulatory findings – responsibilities that are central to the safety and soundness of American Express.Within RELM, the Professional Practices team focuses on supporting the advancement of technology solutions and workflow used throughout the exam and remediation lifecycle, including associated procedure uplifts and training. The team conducts quality control review of deliverables created throughout the exam and remediation processes, including management responses, remediation milestone and action plans, and exam closure packages, prior to submission to the regulators and Internal Audit.This role will play a critical part in safeguarding American Express’ regulatory standing and supporting sustainable risk management practices through robust review, validation, and documentation standards&nbsp;How will you make an impact in this role?<ul><li>Conduct detailed QC reviews of Project Guardian Gap closures, Project Guardian and Regulatory Issue Findings (MRA/MRIAs) milestones, and MRA/MRIA Corrective Actions; reviewing for Completeness, Accuracy, Transparency, Evidence, Alignment against all submissions</li><li>Identify and document deficiencies, discrepancies, or missing information; return items to owners for rework as needed, maintaining a clear audit trail of all reviews, findings, and approvals</li><li>Ensure that all submissions of the above materials meet template minimum requirements, including documented approvals, closure of child action items, accurate field completion, and proper evidence upload</li><li>Validate that documentation aligns with remediation activities, regulatory expectations, and internal risk management frameworks</li><li>Partner with business units, gap/milestone owners, and compliance leads to support remediation and closure efforts</li><li>Communicate review outcomes and escalate issues to stakeholders and leadership as appropriate</li><li>Recommend enhancements to QC/QA processes to strengthen overall risk management practices</li><li>Contribute to lessons-learned exercises and process improvements for regulatory submissions and audit responses.</li></ul>Minimum Qualifications<ul><li>1+ years of experience in risk management, compliance, internal audit, or regulatory affairs, preferably within financial services</li><li>Bachelor’s degree in risk management, Compliance, Business, Finance, or a related field (advanced degree preferred)</li><li>Strong understanding of regulatory expectations (e.g., MRAs/MRIAs), risk frameworks, and internal audit practices</li><li>Demonstrated experience with QC/QA testing, evidence validation, and BI tools (EG, Tableau, Power BI, Microsoft Suite etc.)</li><li>Excellent analytical, organizational, and communication skills with keen attention to detail</li><li>Ability to work independently and provide independent challenges to senior stakeholders</li><li>Ability to collaborate effectively while maintaining independent judgment</li><li>Strong grasp of compliance standards and risk management frameworks</li><li>Commitment to continuous improvement and embedding sustainability in controls</li></ul>GuardianSalary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Compliance Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model across Amex Offers, Advertising, Dining and Marketing Technology.The Enterprise Comms &amp; MarTech Experiences (ECMX) team is a global organization that sits within Membership Portfolio Services (MPS). It is American Express’ marketing services center of excellence with the charter of powering high quality, efficient, user-centric digital marketing experiences that accelerate business growth through optimized enterprise MarTech &amp; MarOps solutions.You will be joining ECMX’s MarTech organization, focused on providing frictionless, flexible, and flawless marketing and servicing experiences.Reporting to the Vice President, Digital Product Transformation &amp; Planning, this new role will be responsible for defining the scope and vision for our AI and Agentic Marketing solutions.Role OverviewThe Director, MarTech AI Product Management, will lead the definition, delivery, and scaling of AI-powered capabilities across our enterprise MarTech stack. This role is responsible for defining the product strategy and roadmap for AI and agentic marketing solutions.This role will lead a team of product managers, and work closely with cross-functional teams including engineers, data scientists, and marketers to deliver high impact, scalable AI solutions. Commitment to continuous learning and development is critical to this role - you will be known as a thought leader across the enterprise and evangelist for AI, and will need to translate complex technical topics to a broad audience.Key ResponsibilitiesProduct Strategy &amp; Leadership:-Define the vision and roadmap for marketing AI capabilities-Create framework for rapid experimentation and responsible AI deployment across marketing capabilities-Build and scale AI-powered capabilities that drive personalization, automation, and operational efficiency-Act as an AI thought-leader by identifying emerging trends and technologies, assessing how they can augment or replace existing solutions and leading their implementation and adoption-Collaborate with executive leadership to align AI-driven products with business goals and customer needs-Partner with cross-functional teams (marketing, engineering, data science, and operations) to bring innovative AI experiences to lifeProduct Development:-Lead the full product development lifecycle including: discovery, requirements definitions, prototyping, launch, and continuous improvement-Conduct user research, A/B testing, and data analysis to iterate and improve user satisfaction and product performanceAI Enablement &amp; LLM Optimization:-Lead the configuration and deployment of Large Language Models (LLMs) for marketing use cases, ensuring they meet business requirements and provide accurate, high-quality responses-Oversee prompt design, fine-tuning, model evaluation, and continuous learning systems with engineering and data science partners-Ensure responsible AI use by developing frameworks for ethical, bias-free, and compliant conversational AI models-Vendor evaluation, approval and onboardingCollaboration &amp; Stakeholder Management:-Inspire and develop a high-performing team of AI product managers-Serve as the primary point of contact between business, engineering, and data science teams to ensure seamless execution and delivery of AI solutions-Engage with stakeholders to understand needs, gather feedback, and communicate product vision and updates-Work closely with AI vendors, startups and external partners to integrate cutting-edge technologies into the product ecosystemData-Driven Decision Making:-Define and monitor success metrics including: product performance and user engagement, driving actionable insights for continuous improvement-Assess LLM performance, accuracy, and model behaviour to optimize outcomesQualifications:-Bachelor's degree in Computer Science, Engineering, Business, or a related field. Master’s degree preferred-5-7 years of product management experience in a highly regulated environment, ideally with AI-powered products-Understanding of Large Language Models (inc. familiarity with prompt engineering), Natural Language Processing techniques, Machine Learning frameworks and their application-Experience directly managing a team of product managers, with demonstrated ability to coach and develop junior colleagues-Experience working with cross-functional teams in an Agile development environment-Exceptional communication and stakeholder management skills-A passion for AI and customer-centric innovation-Understanding of MarTech platforms and how AI can be integrated to enhance them preferredSalary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director - MarTech AI Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As the Senior Manager of Global Prospect and Brand Insights within the Global Brand Strategy and Insights (GBSI) Measurement Insights team, you will play a pivotal role in shaping how we understand and act on brand sentiment worldwide - delivering actionable insights that guide strategy, marketing, and customer experience decisions across markets and business units.Primary Responsibilities Include:<ul><li>Leading the global brand measurement survey program, ensuring methodological rigor, alignment with business strategy, and actionable outputs.</li><li>Identifying and championing new, innovative approaches to brand measurement and analysis – evolving the program to take advantage of emerging technologies.</li><li>Delivering clear insights on customer needs and values, and defining opportunities for American Express in the marketplace.</li><li>Partnering across markets and business units, ensuring impact of insights by tailoring approach to meet diverse stakeholder needs.</li><li>Collaborating with internal and agency partners to advance reporting automation and online tools that enable broad access to performance metrics and analyses.</li><li>Managing agency partners to ensure data quality, timeliness of results, and operational and cost efficiency.</li></ul>Minimum Qualifications:<ul><li>Proven Research Expertise: 7+ years in consumer insights, market research, or related roles. Hands-on experience designing, managing, and analyzing complex global research programs. Proficiency in quantitative and experimental research methods. Ability to identify and resolve methodological or data quality issues proactively.</li><li>Growth &amp; Innovation Mindset: Thrives in a dynamic, evolving environment, continuously learning and leveraging emerging technology to optimize methodologies and enhance impact.</li><li>Insightful Storytelling: Skilled at translating data into compelling, actionable recommendations. Strong written, visual, and verbal presentation skills. Comfortable with statistical methods (significance testing, segmentation, regression/driver modeling).</li><li>Leadership &amp; Collaboration: Demonstrates resilience, flexibility, and solutions-orientation. Strong organizational skills. Effective at influencing and collaborating across complex stakeholder networks.</li><li>Education: Bachelor’s degree required (Marketing, Business, Psychology, Social Sciences, or related field).</li></ul>Preferred Qualifications:<ul><li>Combination of research vendor/agency and client-side experience.</li><li>Post-graduate degree in marketing, market research, or related discipline.</li><li>Experience leading large-scale customer sentiment or brand health measurement programs (e.g., NPS, Brand Tracking).</li><li>Skilled with data visualization and survey platforms (Qualtrics, Tableau, or similar).</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, Global Prospect and Brand Insights

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services team is responsible for our suite of consumer products, services, and experiences in the U.S., including our premium, cobrand, cash back and lending portfolios, Membership Rewards, Global Consumer Travel &amp; Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, and best-in-class marketing programs across Customer, Prospect, and Partner channels. The USCS team is focused on making membership an indisputable competitive advantage and helping each other become better leaders every day.About the roleAmerican Express is seeking a detail oriented and proactive First Line of Defense (1LOD) Compliance Senior Manager to support the business in managing compliance risk across products, processes, and customer interactions. This role plays a key part in ensuring that day-to-day operations align with regulatory requirements and internal policies, working closely with both business and compliance partners. The ideal candidate has strong regulatory knowledge, a process mindset, and the ability to translate risk concepts into practical actions.Key Responsibilities:<ul><li>Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations.</li><li>Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit.</li><li>Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks.</li><li>Monitor business activities for compliance with laws, regulations, and internal standards (e.g., UDAAP, Fair Lending, Privacy, BSA/AML).</li><li>Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams.</li><li>Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials.</li><li>Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response.</li><li>Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations.</li><li>Assist with delivery of compliance-related training to business staff.</li><li>Contribute to reporting of compliance metrics and trends to business leadership.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in business, finance, law, or a related discipline.</li><li>4+ years of experience in compliance, risk management, or control-related roles in financial services.</li><li>Working knowledge of key U.S. banking regulations (e.g., UDAAP, Reg Z, Fair Lending).</li><li>Experience supporting compliance or operational risk within a business or first line function.</li></ul>Preferred Qualifications:<ul><li>Compliance or risk certification (e.g., CRCM, CAMS, CCEP).</li><li>Familiarity with issue management, risk assessments, and control testing processes.</li><li>Experience working in a matrixed environment or with cross-functional teams.</li></ul>Skills &amp; Competencies:<ul><li>Strong attention to detail and critical thinking skills</li><li>Ability to analyze regulatory requirements and apply them in a business context</li><li>Effective communication and relationship-building skills</li><li>Proactive, self-motivated, and comfortable managing multiple priorities</li><li>Sound judgment and problem-solving capabilities</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Senior Manager – US Consumer Services Compliance Conduct Risk

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Role: Director, Corporate Affairs &amp; CommunicationsReporting to Vice President, Corporate Affairs &amp; Communications, Travel &amp; Leisure Services and Strategic PartnershipsWe are hiring for a communications professional to join the American Express Corporate Affairs and Communications team to work across our Consumer Travel business.&nbsp;We are looking for a colleague who will be a dynamic, creative, and detail-oriented communications expert with stellar executive management, and excellent writing skills.This role will support American Express Travel, one the largest consumer travel booking platforms in the world. Reporting to a Vice President in Corporate Affairs &amp; Communications, this person will provide counsel to key executives and business partners, create and execute proactive media and influencer marketing strategies, and manage issues to protect and enhance the American Express and American Express Travel brands. The Director will work closely with press on behalf of the business and should have strong media relations skills with an understanding of how to sell a story.&nbsp;The Director will collaborate with a variety of American Express colleagues from senior leaders to strategic partners, as well as marketing, product, sales, and internal communications teams. The Director will create and execute thought leadership and executive visibility programs.As a skilled writer, the director should know how to communicate clearly and effectively, without the use of jargon or hyperbole, to capture the curiosity of the reader.&nbsp;The ideal candidate will be a creative thinker with experience in consumer communications including media relations, influencer marketing, social media campaigns, executive visibility, colleague communications and industry events. Responsibilities include but are not limited to:<ul><li>Develop and implement overarching communications strategies, approaches, and content to further business objectives; including clear, concise, and compelling writing tailored to relevant audiences and channels. Communications initiatives will support the business goals of American Express Travel, including driving awareness of the value of Membership and travel industry leadership.</li><li>Provide communications counsel to executives and support their external communications needs; provide crisis communications support when needed.</li><li>Lead media relations, social influencer campaigns and executive visibility efforts inclusive of all writing: key messages, talking points, Q&amp;A, press releases and social posts.</li><li>Identify unique and newsworthy opportunities to promote American Express Travel; develop strong relationships with press and the travel industry.</li><li>Maintain awareness of industry-level and competitor news, keeping teams informed and providing relevant insights, and collaborating with industry partners.</li><li>Manage select senior executives’ LinkedIn presence, including advising on the right content for the channel and writing copy to amplify announcements and company news.</li><li>Support involvement with key industry engagement groups and conferences, ensuring American Express has a public voice on industry trends and topics.</li><li>Help oversee and manage U.S.-based PR agency.</li><li>Collaborate across CA&amp;C to support enterprise-wide communications initiatives.</li><li>Represent American Express as a spokesperson responding to media inquiries.</li><li>Measure and report on results of communications efforts, including key learnings and areas of opportunity.</li></ul>Qualifications:<ul><li>8-10 years of public relations experience preferred; a mix of in-house and PR agency experience a plus.</li><li>Experience with developing and executing successful communications strategies.</li><li>Experience counseling top executives and driving their communications needs, with proven ability to influence, drive news and manage issues, as needed.</li><li>Strong strategic and creative thinker and problem solver, with proven experience leading winning communications strategies and plans.</li><li>Superior written, verbal and media relations skills, with proven media relations results.</li><li>Creativity in developing and managing stories with national, local and trade press.</li><li>Proven experience in managing PR agencies and/or teams across multiple budgets.</li><li>Needs to be a self-starter, strong collaborator, good project manager, and able to work independently, while operating as an adaptable team player and adhering to policies and deadlines.</li><li>Demonstrated ability to learn quickly and a willingness to take charge and drive results; organized with the ability to oversee multiple projects at any given time; strong attention to detail.</li><li>Ability to deal with confidential information without exception.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

452 Jobs in Clifton, NJ, USA