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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Are you passionate about infrastructure and resiliency risk management? Do you want to make a positive impact on the operational integrity of a global company? If so, you might be the ideal candidate for the Manager, Technology Risk and Control – Infrastructure &amp; Resiliency role at American Express.As a Manager of Technology Risk and Control, you will be part of the Technology Risk and Information Security organization, which is responsible for identifying, assessing, and mitigating risks across the enterprise. You will collaborate with control owners, engineering teams, and business leaders to uplift controls, manage business continuity planning, and drive strategic risk initiatives.<h4>Responsibilities</h4><ul><li>Lead infrastructure and resiliency risk activities aligned with CRI, ISO, NIST, and FFIEC frameworks.</li><li>Partner with control owners to refine scopes, develop SOPs, and validate operational effectiveness through test plans and metrics.</li><li>Own and manage TRIS Critical and Non-Critical Business Continuity Plans (BCPs), ensuring semi-annual renewal and testing.</li><li>Contribute to the TRM lifecycle: identify, measure, manage, monitor, and report on infrastructure-related risks.</li><li>Provide actionable insights through control scoring and gap analysis using tools like Qlik, Archer, and Standard Fusion.</li><li>Engage with teams across Security Engineering, Enterprise Cloud, Mainframe, Distributed Infrastructure, and SRE.</li><li>Collaborate with Technology Change Management and Engineering Governance to align risk strategies with operational priorities.</li><li>Mentor junior team members and foster a culture of shared ownership in risk management.</li><li>Drive inclusive collaboration and maintain transparency in decision-making and reporting.</li></ul>Minimum Qualifications • &nbsp; &nbsp;8+ years of experience in Technology Risk Management, Infrastructure Security, or related disciplines. • &nbsp; &nbsp;Experience with infrastructure domains including cloud, mainframe, and distributed systems. • &nbsp; &nbsp;Strong analytical skills and experience with risk tools (e.g., Archer, Qlik). • &nbsp; &nbsp;Excellent communication and stakeholder engagement capabilities. • &nbsp; &nbsp;Proven ability to lead cross-functional initiatives and deliver results under pressure. Preferred Qualifications • &nbsp; &nbsp;Bachelor’s degree in Computer Science, Engineering, or related field preferred. • &nbsp; &nbsp;Certifications such as CISM, CISSP, CRISC are a plus. • &nbsp; &nbsp;Experience managing BCPs and resiliency frameworks. • &nbsp; &nbsp;Ability to translate complex risk data into clear, actionable insights. • &nbsp; &nbsp;Growth mindset with a proactive approach to problem-solving and innovation.Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Tech Risk & Control

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the leading provider of payment solutions for businesses of all sizes. Within GCS, the US Small &amp; Medium Enterprise (SME) segment is a key area of strategic focus and investment. The Prospect Acquisition team accelerates growth for US SME by developing best-in-class, integrated digital experiences from the first touchpoint in the acquisition journey through onboarding. This Senior Analyst, Paid Media will help manage the growth and optimization of the Paid Media program and will be responsible for leading execution of key Paid Media marketing initiatives to drive efficient prospect acquisition at scale.How will you make impact in this role? <ul><li>Support paid media strategy and execution for Small Business Card products across digital channels including Display, Social, Audio and Video </li><li>&nbsp;Assist Manager in assessing the current partner mix, optimization strategy and make recommendations to maximize performance</li><li>Uses data to analyze and assess creative, partner and product performance, identifying areas of optimization and opportunities for growth.</li><li>Partner with agency team and internal analytics team to track campaign measurement and quantify the impact of paid medica across the digital ecosystem.&nbsp;</li><li>Be accountable for go-to-market execution including tagging, tracking, audience distribution and campaign infrastructure</li><li>Support and develop relationships with media partners across existing and new channels, that align with specific campaign objectives </li></ul>Qualifications:<ul><li>2-4 years of relevant work experience in paid media strategy and execution, in either an agency or in-house paid media role</li><li>A deep understanding of paid media landscape, external digital partner management experience and ability to stay ahead of a constantly changing digital marketplace</li><li>Strong leadership and relationship skills across multiple cross-functional partners</li><li>Strong analytical skills and ability to isolate what matters and hone in on opportunity</li><li>Demonstrates strong proactivity and organizational skills to manage multiple priorities, anticipate challenges, and drive timely execution across teams.</li><li>Ability to precisely forecast and plan. </li><li>Have a passion for digital media, innovation, and transformation.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Senior Analyst- Paid Media Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Leadership and Learning team focuses on growing great leaders and developing the critical skills that support the business. The Director of Leadership Development Programs will oversee a range of relevant development programs and resources to enable colleagues to grow and develop across the spectrum of leadership capability.Partnering with the business, Colleague Strategic Partners, and multiple other stakeholders across the enterprise, the candidate will bring thought leadership and a strong ability to leverage research to bring innovation and results to amplify colleague development. The position requires the ability to deliver high quality work in a fast-paced dynamic environment to support developing business needs. Successful candidates will be strategic partners, results-driven, adaptable to change, have an external and enterprise mindset, and able to handle competing priorities within tight deadlines.&nbsp;How will you make an impact in this role?<ul><li>Oversee our enterprise leadership development program design, delivery and compliance to deliver bespoke, high-impact growth opportunities for leaders across the enterprise (e.g. Leadership @ Amex, Accelerate Leadership Development Program, etc.)</li><li>Develop select and purposeful enterprise leadership development resources and tools to complement leadership program offerings colleagues in accelerating their development and career growth</li><li>Reinforce and integrate Leadership Behaviors and Blue Box Values across all leadership development programming efforts across the enterprise</li><li>Partner with leaders within Colleague Experience Group and business teams to assess, consult, integrate and amplify leadership development best practices across the enterprise</li><li>Lead external partner relationships and vet new partnerships; work closely with vendor partners to design, deliver and evaluate tools, offerings and programs</li><li>Measure ongoing effectiveness and impact of tools and programs, drive decision-making based on Return of Investment</li><li>Conduct ongoing research on external best practices and recommend strategies for continuous improvement. Develop forward looking practices</li><li>Partner with Risk, Privacy and Compliance teams to ensure strong governance and risk controls in place</li></ul>Minimum Qualifications<ul><li>8+ years’ experience in HR with extensive experience in Learning and Development</li><li>&nbsp;Proven track record in designing and developing innovative colleague experience strategies with a focus on leadership and learning solutions&nbsp;&nbsp;</li><li>Experience in designing and delivering high-quality, end-to-end colleague-centric strategies as a self-starter with outstanding strategic thinking, and a solution-focused mindset&nbsp;</li><li>Experience and/or strong understanding in range of leadership development strategies as well as their applicability and purpose</li><li>Demonstrated ability to apply analytical skills to understand complex problems and root causes, and to make data‐driven recommendations&nbsp;</li><li>Demonstrated ability to gather internal and external insights to understand and identify needs and systematic solutions at scale, intellectual courage and curiosity&nbsp;</li><li>Strong consulting and relationship building skills across stakeholders, and comfort in influencing decisions and outcomes</li><li>Ability and desire to operate in the gray and learn quickly; flexibly adjust to navigate a variety of situations, individuals, and groups; persevere in the face of obstacles and challenges</li><li>Excellent communication and presentation skills; strong executive presence</li><li>Experience leading people and/or teams&nbsp;</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Director - Leadership Development Programs

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express' Global Financial Crimes Compliance (GFCC) team is responsible for leading&nbsp;the enterprise-wide Anti-Money Laundering, Sanctions, and Anti-Corruption compliance&nbsp;functions. This team has global responsibility for identifying, investigating, and reporting&nbsp;suspicious activity, including money laundering and terrorist financing, and provides broad&nbsp;analytical and operational support for the company's enterprise-wide AML function. GFCC is part&nbsp;of the broader Global Risk &amp; Compliance organization.How will you make an impact in this role?The Sanctions Analyst will assist with OFAC/Sanctions activities to ensure American Express’ activities meet all applicable regulatory requirements and standard industry practices. The Sanctions Analyst will develop a deep understanding of American Express products, services, customers, entities, and geographic locations to effectively mitigate sanctions-related risks. Responsibilities of this role include, but are not limited to, the following:&nbsp;<ul><li>Serve as the primary escalation point for enterprise-wide escalations of likely sanctions matches.</li><li>Provide subject matter expertise regarding Sanctions and PEP regulations. </li><li>Identify regulatory OFAC/Sanctions compliance issues/concerns and make suggestions and/or take corrective actions to implement solutions to improve controls/operations. </li><li>Investigate apparent breaches of regulation/compliance standards, make recommendations as appropriate, and execute implementation of corrective measures. </li><li>Review and analyze OFAC/Sanctions inquiries and potential hits. </li><li>Prepare OFAC block and reject reports. </li></ul>Minimum Qualifications:<ul><li>Experience with Lexis Nexis Bridger or similar sanctions screening software is required.</li><li>A good understanding of the AML and Sanctions risks posed by certain jurisdictions. </li><li>Outstanding written and oral communication skills, including the ability to communicate clearly, concisely, and effectively to a wide spectrum of external and internal audiences. </li><li>Strong organizational skills with proven ability to simultaneously drive multiple complex initiatives to completion. </li><li>Strong people leadership and management skills with an ability to influence at all levels. </li><li>Ability to multi-task and manage competing priorities under demanding deadlines. </li><li>Outstanding judgment and analytical skills, including the ability to be proactive (e.g., predictive of issues before they occur) as well as reactive. </li><li>Leadership, advocacy and influencing skills, with proven ability to secure consensus among divergent and sometimes conflicting interests. </li></ul>Preferred Qualifications :&nbsp;<ul><li>Strong computer knowledge, including excellent MS Word, Excel, Visio, and PowerPoint Skills.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Analyst-Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.<ul><li>We are looking for a Senior Engineer that has a solid understanding of C#, Kotlin, Docker/Kubernetes, and emerging backend frameworks, to lead an agile cross-functional team that values collaboration, automation, and innovation. If you're a backend enthusiast looking to build highly scalable, performant and fault-tolerant applications, come grow your skills as a technical leader at Amex. You will be part of the GCS-T-Shared Services, which owns and manages building shared service APIs that enable card program management across multiple products and markets in American Express. We focus on building scalable, reusable APIs and integration patterns that empower teams to deliver faster, more consistently, and with greater confidence—while abstracting complexity and driving engineering excellence at scale. Your work will be at the frontline of American Express’ commitment to excellence to our customers, and thus highly visible, impactful, and rewarding.How will you make an impact in this role? •&nbsp; Leads the design, development, testing, solving, debugging, deployment, documentation, reliability, and availability of software and systems that meet the needs of customer-facing applications, business applications, and/or internal end-user tools and applications. •&nbsp; Perform technical aspects of software development. •&nbsp; Function as a leader on a software engineering team by contributing to software builds through consistent development practices (tools, common components, and documentation). •&nbsp; Lead code reviews and automated testing. •&nbsp; Debug software components and identify code defects for remediation. •&nbsp; Leads the deployment, support, and monitoring of software across test, integration, and production environments. •&nbsp; Empower team to automate deployments in test or production environments. •&nbsp; Empower team to automatically scale applications based on demand projections. •&nbsp; Ensure team adheres to security and regulatory standard methodologies. •&nbsp; Takes accountability for the success of the team achieving their goals. •&nbsp; Influence the team’s strategy and priorities initiatives. •&nbsp; Influence team members by challenging status quo, demonstrating risk taking, and implementing creative ideas. •&nbsp; Mentor and guide team members to success within the team •&nbsp; Ensure the health and quality of the code across the team. •&nbsp; Ensure streamlined CI/CD pipeline from the team. •&nbsp; Collaborates with Product Partners and technical leadership across multiple teams to define solution requirements and technical implementation. •&nbsp; Demonstrate technical expertise to help team members overcome technical problems. •&nbsp; Solves technical problems outside of day-to-day responsibilities. •&nbsp; Contributes to the development of the team’s strategy and prioritization of initiatives. Qualifications<ul><li>Bachelor's Degree in computer Science, computer science engineering, or related experience required; advanced degree preferred</li><li>6+ years of software development experience in a professional environment and/or comparable experience such as:</li><li>4-5 years' of experience working in C# or Kotlin and able to demonstrate knowledge and exposure to OOPS concepts</li><li>Proven experience leading a team of engineers</li><li>Hands-on expertise with application design, software development, and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, and relational databases</li><li>Ability to demonstrate good web fundamentals &amp; knowledge of DOM</li><li>Thorough understanding of XML,SOAP, JSON, web services technologies, and data structure fundamentals, with experience in multi-threaded programming</li><li>Hands-on experience working in RESTful API design and implementation</li><li>3+ years experience with Test Driven Development (TDD) / Behavior Driven Development (BDD) practices, unit testing, functional testing, system integration testing, regression testing and web service testing</li><li>Experience with Continuous Integration and Continuous Delivery(CI/CD)</li><li>5+ yrs working experience in an Agile or SAFe development environment</li><li>1+ year experience of Graph QL &amp; Cloud is a big plus</li><li>Ability to balance priorities and break down complex problems to manageable chunks that can be delivered incrementally</li><li>Must be willing and able to express new ideas, concerns and opinions directly to wider team including tech and business partners in team meetings in person or video/tele conferencing</li><li>Good communication skills - able to explain technical concepts to designers, product managers and business partners in ways that are meaningful to them</li><li>Collaborative work ethics to thrive on peer support and taking pride in of products and capabilities delivered as a team</li><li>Ability to act as a change agent in rapidly evolving business requirements and platform roadmap</li></ul>Bonus Points:<ul><li>Contribution to open-source projects</li><li>Building and maintaining personal projects in public repositories like GitHub</li></ul></li></ul>Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Software Engineer, Global Commercial Services

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS and Enterprise Solutions team leads product development on a robust portfolio of products and capabilities for our small business and corporate customers. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale. Your Mission:Serve as a Product Owner and thought leader for our Global Commercial Services Mobile Product Vision and Roadmap including integrating experiences for small business users and evolving our middle market solutions to help deliver the best digital experiences to our customers. You will be responsible for supporting and driving the GCS Mobile Product roadmaps in partnership with the relevant Business Product teams and Enterprise Digital partners. You will help define best practices for our mobile apps and find opportunities for product interoperability or product connectivity (creating connected experiences across GCS products). The ideal candidate will have experience working on or with mobile apps and be invested in creating intuitive mobile app experiences for American Express commercial customers. How will you make an impact in this role?<ul><li>Help evolve our mobile strategy for Business users at American Express in partnership with product management leadership and departmental partners, aligning with overall enterprise goals and customer needs </li><li>Assist in program managing initiatives related to mobile to work across multiple teams and partners to deliver efficiently</li><li>Planning and delivering a product backlog, prioritizing stories, and shipping high-quality, functional software with the help of a cross-functional team</li><li>Collaborating with external and internal partners to define functionality. Documenting epics, business rules, use cases, and process flows</li><li>Partnering on discovery with business subject matter experts and UX designers to grow revenue, improve customer experience, and differentiate our products</li><li>Work closely with product, UX, marketing, and strategy teams to stay informed on goals, strategies, and ongoing efforts</li><li>Help lead on researching and documenting requirements via User Stories and Epics</li><li>Assist product manager(s) in defining product strategy for a specific area of the business</li></ul>What we are looking for in you:&nbsp;<ul><li>Proactivity: Always striving to deliver great products. Proactive, hard-working, curious, loves learning</li><li>Curiosity: Wants to learn more and not afraid to ask questions</li><li>Communication: Excellent written and oral communication skills. Able to communicate information, ideas, and concepts clearly</li><li>Organization and Planning: Plans, coordinates, and schedules in an efficient, productive manner; focuses on key priorities; manages time well</li><li>Flexibility/Adaptability: Able to work through changing priorities and conditions; copes effectively with complexity and change</li><li>Persistence: Follows through on items without being managed. Resourceful, has grit, and a positive “can do” attitude</li></ul>Minimum Qualifications:<ul><li>1+ years working on a mobile app</li><li>1+ years product development experience</li><li>Solid understanding of Software Development Lifecycle (SDLC)</li><li>Solid understanding of mobile app standard methodologies</li><li>Passion for mobile apps in personal and work life</li><li>Excellent organizational and time management skills</li><li>Unabashed question asker; willing to learn anything needed to get things done</li><li>Proficiency with Excel, Confluence and project management applications including Jira or Rally</li><li>Sharp analytical and problem-solving skills</li></ul>Preferred Qualifications:<ul><li>Experience in FinTech industry</li><li>Bachelor's degree or equivalent experience</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Associate - Digital Product Management (GCS Mobile)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Enterprise Data Strategy team, in Credit and Fraud Risk Management (CFR) is responsible for optimizing risk decisions through the lifecycle by exploring, evaluating, testing and integrating internal data with external data assets. The team also manages data, strategy, and relationships with key third party data providers to support risk products in new accounts, customer management, and collection practices. The team also serves as a critical channel for the exploration of new data opportunities for the firm. The Senior Manager will be part of the US Commercial Data Strategy &amp; Analytics team. This team is dedicated to optimizing the value of existing data by continuous data rationalization and explore new/orthogonal data products to address blind spots from traditional credit bureau data that will help uplift credit decisions. The candidate will lead collaboration with our strategic risk partners, legal, compliance and help deepen in-house data expertise on existing commercial data assets, support new data product development in partnership with decision science teams, and enhance our data capabilities to accelerate growth and controls. Responsibilities include:<ul><li>Lead and support US commercial data strategy across the customer lifecycle through structured and risk-based principles.</li><li>Analyze existing and new data sources to uncover opportunities that will optimize our data solutions &amp; purchases and address business needs</li><li>Own third party relationships and manage all aspects of relationship including data quality and relationship monitoring, product performance, data testing/use cases and contract negotiations</li><li>Develop innovative and impactful data driven insights and analytics through our strategic partnerships to drive business growth and credit &amp; fraud risk management excellence</li><li>Develop metrics to deliver strong controls and insights</li><li>Collaborate with colleagues across CFR Data Strategy, Product Owners, Compliance, CFR Commercial Risk and Decisions Science to successfully design, implement, monitor, and govern strategies related to external data</li><li>Collaborate with external strategic partners to influence data product development</li><li>Be able to handle urgent escalations and time sensitive risk events.</li><li>Influence, lead and communicate across a broad range of audiences, including internal and external senior leadership</li></ul>Qualifications:<ul><li>5+ years of experience in a financial services organization in data or strategy function</li><li>Demonstrated ability to work independently and across a matrixed organization to deliver solutions at top speed</li><li>Ability to manage and lead large scale projects with multiple cross functional partners</li><li>Results driven mindset with a proven track record to prioritize and deliver against multiple priorities in a fast-paced, dynamic environment.</li><li>Good communication and influencing skills with an ability to translate data and analytics into business insights and recommendations, conceptualize and sell ideas</li><li>Strong technical skills to perform data evaluation, analytics, and matrices tracking/reporting</li><li>Knowledge of Python, SQL, Spark, SAS, and familiar with big data and cloud environments</li><li>Knowledge of commercial underwriting or credit data ecosystem preferred</li><li>Bachelor degree required, concentration in a quantitative field or business management preferred</li><li>Experience in managing people preferred</li><li>Adaptable interpersonal skills, high energy, and a proven team-first mentality</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Senior Manager-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As a member of the ICS Analytics and Strategic Insights COE team, you will lead business analysis for international lending. In partnership with marketers and product managers, you will define and execute an agenda to leverage data and analytics to drive lending growth in international markets, primarily through data-driven strategic insights, cost/benefit analysis, new market opportunity research, and development of production-quality dashboards for products and strategies including installment lending, lending enablement expansion, term loans, credit limit management, and engagement of new and existing customers.&nbsp;Minimum Qualifications<ul><li>At least 5 years of experience performing sophisticated financial analysis of credit card portfolios</li><li>At least 3 years of experience in the development of automated reporting capabilities</li><li>At least 5 years of experience deploying solutions on various Amex tech platforms</li><li>At least 5 years of experience utilizing utilize financial and behavioral data to develop actionable insights</li><li>At least 5 years of experience and a high degree of proficiency in using Hive, SQL, or Python for complex data extraction, transformation, and analysis</li><li>At least 3 years of experience in leveraging credit bureau and other third party data sources to identify business growth opportunities</li><li>Extensive knowledge of card portfolio P&amp;L and lending economics</li><li>Proficiency with data visualization using at least one of Excel, Tableau, or Power BI</li><li>Demonstrated ability to independently build and manage relationships with cross-functional teams</li><li>Demonstrated ability to craft high quality presentations and communicate to senior-level audiences</li><li>Knowledge of one or more of the following: card acquisition performance metrics, credit risk performance metrics, digital channel performance metrics, marketing campaign measurement</li></ul>Preferred Qualifications<ul><li>Knowledge of credit bureau and other third-party information sources</li><li>Knowledge of risk management functions and data sources</li><li>High degree of proficiency with Tableau</li><li>Comfort with enterprise data and analytics platforms</li><li>Experience with statistical test and learn</li><li>Basic knowledge of machine learning applications and advanced decision science tools</li><li>Strong financial acumen and structured approach to problem solving</li><li>Degree in Math, Statistics, Engineering, Economics, Finance, CS or equivalent industry experience</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager - Data Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Enterprise Data Office (EDO) is part of the Enterprise Data Management Program, a key component of our Technology organization. It focuses on delivering data products that fuel business growth and unlock value, while shaping robust data management strategies and governance solutions. EDO delivers critical data-related initiatives that accelerate ongoing digital transformation at American Express, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth.American Express continues to invest in enterprise data management, and as part of the journey, we are seeking a Senior Manager to lead organizational change management and communications. Guardian.Primary Responsibilities <ul><li>Change Impacts and Adoption Measurement: Partner cross-functionally and Enterprise-wide to identify, assess and prioritize people, process, and technology changes due to the ongoing data management and governance transformation; define the KPIs and success metrics to measure adoption progress </li><li>Stakeholder Analysis and Engagement: Identify affected stakeholders across the Enterprise, and determine their needs from an organizational change standpoint; strategize engagement tactics to bring stakeholders along the data transformation journey </li><li>Organizational Change Strategies and Planning: Design leading practice strategies to achieve adoption objectives and regularly obtain feedback for ongoing iteration; create and implement the data organizational change roadmap while accounting for other Enterprise priorities / dependencies </li><li>Communications Strategies and Planning: Articulate the value proposition of the data transformation work underway; bring benefits of the transformation to life for Enterprise stakeholders; create a comprehensive plan in partnership with Enterprise stakeholders that outlines the right channels, audiences, and timing for delivery</li><li>Culture Change Strategies: Identify the long-term behavior and mindset shifts required to enable a culture of data stewardship and data risk management</li></ul>Minimum Qualifications:<ul><li>4+ years of experience in a leadership role focused on organizational change management and communications.</li><li>Experience in program management for cross-functional initiatives in large (e.g., Fortune 500) organizations.</li><li>Experience with stakeholder management and gaining consensus across various stakeholders.</li><li>Bachelor's Degree</li></ul>Preferred Qualifications:<ul><li>Experience gained at large US and / or global financial institutions; experience with and / or exposure to data management and governance is a plus.</li><li>Comfortable operating in an environment with ambiguity, using structure, influence, and prioritization to keep the work and team on track.</li><li>Experience managing critical and time-sensitive deliverables.</li><li>Detail oriented with a high degree of personal accountability; strong self-starter with an ability to autonomously multi-task and meet competing deadlines.</li><li>Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience.</li><li>Proven experience building and leading diverse, geographically dispersed, high-performing teams; extensive experience and success as a leader of leaders.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Organizational Change Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Risk &amp; Compliance Organization (GRC) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.  The Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.The ORM team is looking for an Executive Assistant to provide administrative support to up to three VPs. The Executive Assistant will be a critical member of the team who provides organizational support and ensures that the team’s logistical needs are met and helps to promote a positive atmosphere and work culture.Key Responsibilities:<ul><li>Organize and maintaining complex calendars using a high level of tact, influencing and integrity, including scheduling across multiple time zones</li><li>Manage calendars, including scheduling meetings with various colleagues internally and externally</li><li>Coordinate logistics for meetings, including scheduling of conference rooms and technology support, as required</li><li>Book and coordinate travel arrangements, including air and hotel bookings</li><li>Prepare, review and process expense reports, in line with company T&amp;E policy and budget</li><li>Assist with timekeeping and payroll duties</li><li>Provide coverage for other team-based Executive / Administrative Assistants that are on vacation or sick leave</li><li>Handle organizational charts and team rosters</li><li>Support the scheduling and coordination of events including room booking, catering, etc.</li><li>Support team administration including onboarding of new hires, updating distribution lists, setting up team-wide meetings, coordinating team real estate, assisting with job postings</li><li>Processing of requisitions and other invoices, ordering supplies and handling ticket requests</li></ul>Minimum Qualifications:<ul><li>Experience supporting senior level executives with exceptional organizational, administrative and interpersonal skills</li><li>Keen attention to detail in execution and follow-up</li><li>Demonstrated ability to prioritize multiple tasks and work independently in a dynamic and fast-paced environment, managing multiple tasks and changing priorities with little direction</li><li>Strong integrity, reliability, and proven ability to handle confidential / critical information with discretion</li><li>Strong written and verbal communication</li><li>Proficiency in Microsoft Outlook, Word and expense and travel management software</li><li>Proficiency in Microsoft Office programs such as PowerPointand Excel preferred</li></ul>Salary Range: $24.05 to $48.10 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

550 Jobs in Clifton, NJ, USA