field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description <ul><li>Sets-up&nbsp;and&nbsp;maintains&nbsp;assigned&nbsp;station&nbsp;before,&nbsp;during&nbsp;and after meal&nbsp;periods.</li><li>Keeps serving areas supplied with clean dishware, glasses, silverware, trays and other supplies&nbsp;needed&nbsp;during&nbsp;meals.</li><li>Monitors serving lines during meals to ensure quality and quantity is suitable to provide for customer&nbsp;demand.</li><li>Communicates in a timely manner to Supervising Manager or Person-in-Charge concerning food&nbsp;quality&nbsp;and&nbsp;issues&nbsp;of&nbsp;keeping&nbsp;food on&nbsp;the hot and&nbsp;cold&nbsp;food stations&nbsp;abundant&nbsp;during&nbsp;meal&nbsp;periods.</li><li>Notifies&nbsp;staff responsible&nbsp;for&nbsp;preparing&nbsp;food&nbsp;of needs&nbsp;prior to&nbsp;running&nbsp;out.</li><li>Monitors serving lines during meals to ensure quality and quantity are suitable to provide for&nbsp;customer demand.</li><li>Utilizing knowledge of food allergies/intolerances, directs students/guests to safe menued items and&nbsp;food storage areas such as refrigeration, freezer, and dry storage.&nbsp;Informs students/guests on foods to&nbsp;avoid by knowing the menu items and the ingredient listings or by referring them to the person in&nbsp;charge.</li><li>Maintains&nbsp;safe area&nbsp;by&nbsp;displaying&nbsp;wet&nbsp;floor&nbsp;signs&nbsp;and promptly&nbsp;responding&nbsp;to&nbsp;spills and&nbsp;breakages.</li><li>Cleans and sanitizes surface areas including but not limited to walls, cabinets, countertops, shelving,&nbsp;refrigeration&nbsp;and freezer&nbsp;units.</li><li>Keeps&nbsp;all&nbsp;storage&nbsp;areas&nbsp;organized&nbsp;and&nbsp;clean.</li><li>Leaves&nbsp;work&nbsp;stations&nbsp;clean&nbsp;and&nbsp;re-stocked.</li><li>Accurately fills out sanitation and temperature logs and food service records as required.&nbsp;Informs&nbsp;person&nbsp;in&nbsp;charge when corrective action&nbsp;is needed.</li><li>Follows sanitation standards in compliance with all regulatory agencies including Harvard&nbsp;Environmental Health and&nbsp;Safety&nbsp;regulations.</li><li>Recycles&nbsp;per policy&nbsp;and&nbsp;procedure,&nbsp;empties&nbsp;trash&nbsp;and&nbsp;cleans&nbsp;receptacles.</li><li>Reports&nbsp;malfunctioning&nbsp;equipment to&nbsp;management&nbsp;or person&nbsp;in&nbsp;charge.</li><li>Complies&nbsp;with&nbsp;State&nbsp;of&nbsp;Massachusetts&nbsp;and&nbsp;Dining&nbsp;Services’&nbsp;“Food&nbsp;Employee&nbsp;Illness&nbsp;Policy”.</li><li>Supports&nbsp;all&nbsp;events&nbsp;as assigned&nbsp;to&nbsp;include,&nbsp;but&nbsp;not limited&nbsp;to&nbsp;setup,&nbsp;execution and&nbsp;clean&nbsp;up.</li><li>Represents&nbsp;HUDS&nbsp;to&nbsp;students,&nbsp;faculty,&nbsp;staff&nbsp;and&nbsp;guests&nbsp;in&nbsp;a&nbsp;positive&nbsp;and&nbsp;professional&nbsp;manner.</li><li>Works&nbsp;to&nbsp;meet&nbsp;the&nbsp;mission&nbsp;and&nbsp;core&nbsp;values&nbsp;of Harvard&nbsp;University&nbsp;Dining&nbsp;Services&nbsp;with&nbsp;enthusiasm&nbsp;and a&nbsp;spirit of&nbsp;cooperation.</li><li>Attends&nbsp;trainings&nbsp;as&nbsp;assigned.</li><li>Maintains&nbsp;current&nbsp;certifications&nbsp;as&nbsp;required.</li><li>Performs&nbsp;other&nbsp;duties&nbsp;as&nbsp;assigned.</li></ul>The General Service position is comprised of three main functions:&nbsp;Front-of-House, Bus&nbsp;Person, Dishroom.&nbsp;In addition to the responsibilities above, employees will be required to perform in&nbsp;any&nbsp;of&nbsp;the&nbsp;following&nbsp;areas:Bus&nbsp;Person<ul><li>Maintains,&nbsp;fills&nbsp;and&nbsp;restocks&nbsp;all stations&nbsp;as&nbsp;needed.</li><li>Cleans, sanitizes and maintains soft-serve machine ensuring all local regulations are adhered to.&nbsp;Records&nbsp;temperature of&nbsp;soft-serve&nbsp;machine.</li><li>Sweeps,&nbsp;mops&nbsp;or&nbsp;vacuums&nbsp;floors&nbsp;in&nbsp;serving&nbsp;and&nbsp;dining&nbsp;area.</li><li>Keeps&nbsp;all&nbsp;beverage&nbsp;machines&nbsp;and&nbsp;equipment in&nbsp;serving&nbsp;area&nbsp;clean&nbsp;and&nbsp;sanitized.</li></ul>Dishroom<ul><li>Maintains&nbsp;and&nbsp;fills all necessary&nbsp;chemicals&nbsp;and&nbsp;detergent.</li><li>Fills,&nbsp;empties,&nbsp;cleans&nbsp;and&nbsp;de-limes&nbsp;dish&nbsp;machine.</li><li>Responsible&nbsp;for all&nbsp;ware-washing&nbsp;and&nbsp;sanitation&nbsp;of all&nbsp;food&nbsp;and&nbsp;non-food&nbsp;contact&nbsp;surfaces.</li><li>During meal periods, checks temperature of dish machine tanks to ensure accuracy for wash and final&nbsp;rinse.&nbsp;Accurately record temperature in log book as required.&nbsp;Inform person in charge when&nbsp;corrective&nbsp;action is needed.</li><li>Sweeps,&nbsp;mops&nbsp;or vacuums&nbsp;floor in dishroom&nbsp;and&nbsp;tray&nbsp;drop&nbsp;off&nbsp;(conveyor belt) area</li><li>Keeps&nbsp;all&nbsp;equipment in dishroom&nbsp;clean&nbsp;and sanitized&nbsp;including&nbsp;dish&nbsp;racks,&nbsp;carts and caddies.</li><li>Cleans&nbsp;tables,&nbsp;conveyor belt&nbsp;and&nbsp;disposal units.</li></ul>Front-of-House<ul><li>Ensures&nbsp;food&nbsp;is&nbsp;properly&nbsp;labeled,&nbsp;garnished&nbsp;and&nbsp;utensils are&nbsp;in&nbsp;place.</li><li>Keeps&nbsp;serving&nbsp;and&nbsp;dining&nbsp;areas&nbsp;clean.&nbsp;Replenishes&nbsp;napkin&nbsp;holders&nbsp;and salt/pepper shakers.</li></ul>Physical Requirements<ul><li>Routine: must be able to lift 50 lbs. without restrictions.&nbsp;Continuous: standing, walking,&nbsp;lifting,&nbsp;manual dexterity, reaching, handling, bending</li><li>Frequent: push/pull,&nbsp;bending,&nbsp;ascending&nbsp;and&nbsp;descending&nbsp;stairs&nbsp;and&nbsp;ladders</li><li>Occasional:&nbsp;climbing,&nbsp;squatting,&nbsp;sitting,&nbsp;kneeling</li></ul> Qualifications Basic Qualifications: <ul><li>High&nbsp;School&nbsp;Diploma&nbsp;or equivalent.</li><li>Must&nbsp;have&nbsp;proficiency&nbsp;with&nbsp;the&nbsp;English&nbsp;language (speaking,&nbsp;reading&nbsp;and&nbsp;writing).</li><li>Must have basic math skills and ability to analyze digital and analog thermometers and other&nbsp;measuring&nbsp;devices.</li><li>Must&nbsp;be&nbsp;able&nbsp;to&nbsp;follow&nbsp;directions.</li><li>Must&nbsp;be&nbsp;neat in&nbsp;appearance&nbsp;and&nbsp;comply&nbsp;with proper&nbsp;dress&nbsp;code&nbsp;as&nbsp;designated by&nbsp;HUDS.</li></ul>Additional Qualifications and Skills: <ul><li>Ability to work independently&nbsp;and&nbsp;as part&nbsp;of&nbsp;a&nbsp;team.</li><li>Strong&nbsp;multi-tasking&nbsp;skills.</li><li>Communicates&nbsp;effectively&nbsp;and works&nbsp;cooperatively&nbsp;and respectfully&nbsp;with&nbsp;a diverse&nbsp;set&nbsp;of&nbsp;staff,&nbsp;management team&nbsp;and guests.</li><li>Ability to&nbsp;work in&nbsp;a fast-paced&nbsp;diverse&nbsp;environment.</li><li>Customer service&nbsp;oriented,&nbsp;able&nbsp;and&nbsp;willing&nbsp;to&nbsp;provide customers with&nbsp;the&nbsp;best&nbsp;possible&nbsp;dining&nbsp;experience.</li><li>Excellent&nbsp;communication&nbsp;skills.</li><li>Ability to work&nbsp;cooperatively&nbsp;and&nbsp;respectfully&nbsp;with&nbsp;a&nbsp;diverse&nbsp;set&nbsp;of&nbsp;staff,&nbsp;management&nbsp;and&nbsp;guests.</li><li>ServSafe&nbsp;certification&nbsp;within&nbsp;one&nbsp;year&nbsp;of&nbsp;employment.</li><li>At&nbsp;least&nbsp;one&nbsp;year&nbsp;of&nbsp;related&nbsp;food&nbsp;industry&nbsp;experience.</li><li>Previous&nbsp;experience&nbsp;working&nbsp;in&nbsp;a&nbsp;University&nbsp;preferred.</li></ul>Certificates and Licenses: <ul><li>ServSafe&nbsp;certification&nbsp;within&nbsp;one&nbsp;year&nbsp;of&nbsp;employment.</li></ul> Additional Information Standard Hours/Schedule: 28 hours per week<ul><li>Sunday &amp; Saturday 11:30am - 8:30pm, Wednesday, Thursday &amp; Friday 4:30pm - 8:30pm</li></ul>Compensation Range/Rate (including Shift Differential if applicable): $27.18 - $28.68Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this positionPre-Employment Screening: Identity, Criminal, References, Drug Test, CORI, ReferencesOther Information: <ul><li>EmergencyStatusDesignation:Essential</li><li>Note:&nbsp;This&nbsp;job&nbsp;description&nbsp;may vary&nbsp;or&nbsp;change based&nbsp;on the&nbsp;needs of&nbsp;the business.</li></ul>#LI-SP1Work Format DetailsThis position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 000. Corresponding salary information can be found in the job description above.
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Harvard University FAS Human Resources

General Service

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description <ul><li>Sets-up&nbsp;and&nbsp;maintains&nbsp;assigned&nbsp;station&nbsp;before,&nbsp;during&nbsp;and after meal&nbsp;periods.</li><li>Keeps serving areas supplied with clean dishware, glasses, silverware, trays and other supplies&nbsp;needed&nbsp;during&nbsp;meals.</li><li>Monitors serving lines during meals to ensure quality and quantity is suitable to provide for customer&nbsp;demand.</li><li>Communicates in a timely manner to Supervising Manager or Person-in-Charge concerning food&nbsp;quality&nbsp;and&nbsp;issues&nbsp;of&nbsp;keeping&nbsp;food on&nbsp;the hot and&nbsp;cold&nbsp;food stations&nbsp;abundant&nbsp;during&nbsp;meal&nbsp;periods.</li><li>Notifies&nbsp;staff responsible&nbsp;for&nbsp;preparing&nbsp;food&nbsp;of needs&nbsp;prior to&nbsp;running&nbsp;out.</li><li>Monitors serving lines during meals to ensure quality and quantity are suitable to provide for&nbsp;customer demand.</li><li>Utilizing knowledge of food allergies/intolerances, directs students/guests to safe menued items and&nbsp;food storage areas such as refrigeration, freezer, and dry storage.&nbsp;Informs students/guests on foods to&nbsp;avoid by knowing the menu items and the ingredient listings or by referring them to the person in&nbsp;charge.</li><li>Maintains&nbsp;safe area&nbsp;by&nbsp;displaying&nbsp;wet&nbsp;floor&nbsp;signs&nbsp;and promptly&nbsp;responding&nbsp;to&nbsp;spills and&nbsp;breakages.</li><li>Cleans and sanitizes surface areas including but not limited to walls, cabinets, countertops, shelving,&nbsp;refrigeration&nbsp;and freezer&nbsp;units.</li><li>Keeps&nbsp;all&nbsp;storage&nbsp;areas&nbsp;organized&nbsp;and&nbsp;clean.</li><li>Leaves&nbsp;work&nbsp;stations&nbsp;clean&nbsp;and&nbsp;re-stocked.</li><li>Accurately fills out sanitation and temperature logs and food service records as required.&nbsp;Informs&nbsp;person&nbsp;in&nbsp;charge when corrective action&nbsp;is needed.</li><li>Follows sanitation standards in compliance with all regulatory agencies including Harvard&nbsp;Environmental Health and&nbsp;Safety&nbsp;regulations.</li><li>Recycles&nbsp;per policy&nbsp;and&nbsp;procedure,&nbsp;empties&nbsp;trash&nbsp;and&nbsp;cleans&nbsp;receptacles.</li><li>Reports&nbsp;malfunctioning&nbsp;equipment to&nbsp;management&nbsp;or person&nbsp;in&nbsp;charge.</li><li>Complies&nbsp;with&nbsp;State&nbsp;of&nbsp;Massachusetts&nbsp;and&nbsp;Dining&nbsp;Services’&nbsp;“Food&nbsp;Employee&nbsp;Illness&nbsp;Policy”.</li><li>Supports&nbsp;all&nbsp;events&nbsp;as assigned&nbsp;to&nbsp;include,&nbsp;but&nbsp;not limited&nbsp;to&nbsp;setup,&nbsp;execution and&nbsp;clean&nbsp;up.</li><li>Represents&nbsp;HUDS&nbsp;to&nbsp;students,&nbsp;faculty,&nbsp;staff&nbsp;and&nbsp;guests&nbsp;in&nbsp;a&nbsp;positive&nbsp;and&nbsp;professional&nbsp;manner.</li><li>Works&nbsp;to&nbsp;meet&nbsp;the&nbsp;mission&nbsp;and&nbsp;core&nbsp;values&nbsp;of Harvard&nbsp;University&nbsp;Dining&nbsp;Services&nbsp;with&nbsp;enthusiasm&nbsp;and a&nbsp;spirit of&nbsp;cooperation.</li><li>Attends&nbsp;trainings&nbsp;as&nbsp;assigned.</li><li>Maintains&nbsp;current&nbsp;certifications&nbsp;as&nbsp;required.</li><li>Performs&nbsp;other&nbsp;duties&nbsp;as&nbsp;assigned.</li></ul>The General Service position is comprised of three main functions:&nbsp;Front-of-House, Bus&nbsp;Person, Dishroom.&nbsp;In addition to the responsibilities above, employees will be required to perform in&nbsp;any&nbsp;of&nbsp;the&nbsp;following&nbsp;areas:Bus&nbsp;Person<ul><li>Maintains,&nbsp;fills&nbsp;and&nbsp;restocks&nbsp;all stations&nbsp;as&nbsp;needed.</li><li>Cleans, sanitizes and maintains soft-serve machine ensuring all local regulations are adhered to.&nbsp;Records&nbsp;temperature of&nbsp;soft-serve&nbsp;machine.</li><li>Sweeps,&nbsp;mops&nbsp;or&nbsp;vacuums&nbsp;floors&nbsp;in&nbsp;serving&nbsp;and&nbsp;dining&nbsp;area.</li><li>Keeps&nbsp;all&nbsp;beverage&nbsp;machines&nbsp;and&nbsp;equipment in&nbsp;serving&nbsp;area&nbsp;clean&nbsp;and&nbsp;sanitized.</li></ul>Dishroom<ul><li>Maintains&nbsp;and&nbsp;fills all necessary&nbsp;chemicals&nbsp;and&nbsp;detergent.</li><li>Fills,&nbsp;empties,&nbsp;cleans&nbsp;and&nbsp;de-limes&nbsp;dish&nbsp;machine.</li><li>Responsible&nbsp;for all&nbsp;ware-washing&nbsp;and&nbsp;sanitation&nbsp;of all&nbsp;food&nbsp;and&nbsp;non-food&nbsp;contact&nbsp;surfaces.</li><li>During meal periods, checks temperature of dish machine tanks to ensure accuracy for wash and final&nbsp;rinse.&nbsp;Accurately record temperature in log book as required.&nbsp;Inform person in charge when&nbsp;corrective&nbsp;action is needed.</li><li>Sweeps,&nbsp;mops&nbsp;or vacuums&nbsp;floor in dishroom&nbsp;and&nbsp;tray&nbsp;drop&nbsp;off&nbsp;(conveyor belt) area</li><li>Keeps&nbsp;all&nbsp;equipment in dishroom&nbsp;clean&nbsp;and sanitized&nbsp;including&nbsp;dish&nbsp;racks,&nbsp;carts and caddies.</li><li>Cleans&nbsp;tables,&nbsp;conveyor belt&nbsp;and&nbsp;disposal units.</li></ul>Front-of-House<ul><li>Ensures&nbsp;food&nbsp;is&nbsp;properly&nbsp;labeled,&nbsp;garnished&nbsp;and&nbsp;utensils are&nbsp;in&nbsp;place.</li><li>Keeps&nbsp;serving&nbsp;and&nbsp;dining&nbsp;areas&nbsp;clean.&nbsp;Replenishes&nbsp;napkin&nbsp;holders&nbsp;and salt/pepper shakers.</li></ul>Physical Requirements<ul><li>Routine: must be able to lift 50 lbs. without restrictions.&nbsp;Continuous: standing, walking,&nbsp;lifting,&nbsp;manual dexterity, reaching, handling, bending</li><li>Frequent: push/pull,&nbsp;bending,&nbsp;ascending&nbsp;and&nbsp;descending&nbsp;stairs&nbsp;and&nbsp;ladders</li><li>Occasional:&nbsp;climbing,&nbsp;squatting,&nbsp;sitting,&nbsp;kneeling</li></ul> Qualifications Basic Qualifications: <ul><li>High&nbsp;School&nbsp;Diploma&nbsp;or equivalent.</li><li>Must&nbsp;have&nbsp;proficiency&nbsp;with&nbsp;the&nbsp;English&nbsp;language (speaking,&nbsp;reading&nbsp;and&nbsp;writing).</li><li>Must have basic math skills and ability to analyze digital and analog thermometers and other&nbsp;measuring&nbsp;devices.</li><li>Must&nbsp;be&nbsp;able&nbsp;to&nbsp;follow&nbsp;directions.</li><li>Must&nbsp;be&nbsp;neat in&nbsp;appearance&nbsp;and&nbsp;comply&nbsp;with proper&nbsp;dress&nbsp;code&nbsp;as&nbsp;designated by&nbsp;HUDS.</li></ul>Additional Qualifications and Skills: <ul><li>Ability to work independently&nbsp;and&nbsp;as part&nbsp;of&nbsp;a&nbsp;team.</li><li>Strong&nbsp;multi-tasking&nbsp;skills.</li><li>Communicates&nbsp;effectively&nbsp;and works&nbsp;cooperatively&nbsp;and respectfully&nbsp;with&nbsp;a diverse&nbsp;set&nbsp;of&nbsp;staff,&nbsp;management team&nbsp;and guests.</li><li>Ability to&nbsp;work in&nbsp;a fast-paced&nbsp;diverse&nbsp;environment.</li><li>Customer service&nbsp;oriented,&nbsp;able&nbsp;and&nbsp;willing&nbsp;to&nbsp;provide customers with&nbsp;the&nbsp;best&nbsp;possible&nbsp;dining&nbsp;experience.</li><li>Excellent&nbsp;communication&nbsp;skills.</li><li>Ability to work&nbsp;cooperatively&nbsp;and&nbsp;respectfully&nbsp;with&nbsp;a&nbsp;diverse&nbsp;set&nbsp;of&nbsp;staff,&nbsp;management&nbsp;and&nbsp;guests.</li><li>ServSafe&nbsp;certification&nbsp;within&nbsp;one&nbsp;year&nbsp;of&nbsp;employment.</li><li>At&nbsp;least&nbsp;one&nbsp;year&nbsp;of&nbsp;related&nbsp;food&nbsp;industry&nbsp;experience.</li><li>Previous&nbsp;experience&nbsp;working&nbsp;in&nbsp;a&nbsp;University&nbsp;preferred.</li></ul>Certificates and Licenses: <ul><li>ServSafe&nbsp;certification&nbsp;within&nbsp;one&nbsp;year&nbsp;of&nbsp;employment.</li></ul> Additional Information Standard Hours/Schedule: 24 hours per week<ul><li>Tuesday - Friday&nbsp;7:30am - 12:30pm, Saturday 7:30am - 11:30am .</li></ul>Compensation Range/Rate (including Shift Differential if applicable): $27.18 - $28.68Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this positionPre-Employment Screening: Identity, Criminal, References, Drug Test, CORI, ReferencesOther Information: <ul><li>EmergencyStatusDesignation:Essential</li><li>Note:&nbsp;This&nbsp;job&nbsp;description&nbsp;may vary&nbsp;or&nbsp;change based&nbsp;on the&nbsp;needs of&nbsp;the business.</li></ul>#LI-SP1Work Format DetailsThis position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 000. Corresponding salary information can be found in the job description above.
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description <ul><li>Sets-up&nbsp;and&nbsp;maintains&nbsp;assigned&nbsp;station&nbsp;before,&nbsp;during&nbsp;and after meal&nbsp;periods.</li><li>Keeps serving areas supplied with clean dishware, glasses, silverware, trays and other supplies&nbsp;needed&nbsp;during&nbsp;meals.</li><li>Monitors serving lines during meals to ensure quality and quantity is suitable to provide for customer&nbsp;demand.</li><li>Communicates in a timely manner to Supervising Manager or Person-in-Charge concerning food&nbsp;quality&nbsp;and&nbsp;issues&nbsp;of&nbsp;keeping&nbsp;food on&nbsp;the hot and&nbsp;cold&nbsp;food stations&nbsp;abundant&nbsp;during&nbsp;meal&nbsp;periods.</li><li>Notifies&nbsp;staff responsible&nbsp;for&nbsp;preparing&nbsp;food&nbsp;of needs&nbsp;prior to&nbsp;running&nbsp;out.</li><li>Monitors serving lines during meals to ensure quality and quantity are suitable to provide for&nbsp;customer demand.</li><li>Utilizing knowledge of food allergies/intolerances, directs students/guests to safe menued items and&nbsp;food storage areas such as refrigeration, freezer, and dry storage.&nbsp;Informs students/guests on foods to&nbsp;avoid by knowing the menu items and the ingredient listings or by referring them to the person in&nbsp;charge.</li><li>Maintains&nbsp;safe area&nbsp;by&nbsp;displaying&nbsp;wet&nbsp;floor&nbsp;signs&nbsp;and promptly&nbsp;responding&nbsp;to&nbsp;spills and&nbsp;breakages.</li><li>Cleans and sanitizes surface areas including but not limited to walls, cabinets, countertops, shelving,&nbsp;refrigeration&nbsp;and freezer&nbsp;units.</li><li>Keeps&nbsp;all&nbsp;storage&nbsp;areas&nbsp;organized&nbsp;and&nbsp;clean.</li><li>Leaves&nbsp;work&nbsp;stations&nbsp;clean&nbsp;and&nbsp;re-stocked.</li><li>Accurately fills out sanitation and temperature logs and food service records as required.&nbsp;Informs&nbsp;person&nbsp;in&nbsp;charge when corrective action&nbsp;is needed.</li><li>Follows sanitation standards in compliance with all regulatory agencies including Harvard&nbsp;Environmental Health and&nbsp;Safety&nbsp;regulations.</li><li>Recycles&nbsp;per policy&nbsp;and&nbsp;procedure,&nbsp;empties&nbsp;trash&nbsp;and&nbsp;cleans&nbsp;receptacles.</li><li>Reports&nbsp;malfunctioning&nbsp;equipment to&nbsp;management&nbsp;or person&nbsp;in&nbsp;charge.</li><li>Complies&nbsp;with&nbsp;State&nbsp;of&nbsp;Massachusetts&nbsp;and&nbsp;Dining&nbsp;Services’&nbsp;“Food&nbsp;Employee&nbsp;Illness&nbsp;Policy”.</li><li>Supports&nbsp;all&nbsp;events&nbsp;as assigned&nbsp;to&nbsp;include,&nbsp;but&nbsp;not limited&nbsp;to&nbsp;setup,&nbsp;execution and&nbsp;clean&nbsp;up.</li><li>Represents&nbsp;HUDS&nbsp;to&nbsp;students,&nbsp;faculty,&nbsp;staff&nbsp;and&nbsp;guests&nbsp;in&nbsp;a&nbsp;positive&nbsp;and&nbsp;professional&nbsp;manner.</li><li>Works&nbsp;to&nbsp;meet&nbsp;the&nbsp;mission&nbsp;and&nbsp;core&nbsp;values&nbsp;of Harvard&nbsp;University&nbsp;Dining&nbsp;Services&nbsp;with&nbsp;enthusiasm&nbsp;and a&nbsp;spirit of&nbsp;cooperation.</li><li>Attends&nbsp;trainings&nbsp;as&nbsp;assigned.</li><li>Maintains&nbsp;current&nbsp;certifications&nbsp;as&nbsp;required.</li><li>Performs&nbsp;other&nbsp;duties&nbsp;as&nbsp;assigned.</li></ul>The General Service position is comprised of three main functions:&nbsp;Front-of-House, Bus&nbsp;Person, Dishroom.&nbsp;In addition to the responsibilities above, employees will be required to perform in&nbsp;any&nbsp;of&nbsp;the&nbsp;following&nbsp;areas:Bus&nbsp;Person<ul><li>Maintains,&nbsp;fills&nbsp;and&nbsp;restocks&nbsp;all stations&nbsp;as&nbsp;needed.</li><li>Cleans, sanitizes and maintains soft-serve machine ensuring all local regulations are adhered to.&nbsp;Records&nbsp;temperature of&nbsp;soft-serve&nbsp;machine.</li><li>Sweeps,&nbsp;mops&nbsp;or&nbsp;vacuums&nbsp;floors&nbsp;in&nbsp;serving&nbsp;and&nbsp;dining&nbsp;area.</li><li>Keeps&nbsp;all&nbsp;beverage&nbsp;machines&nbsp;and&nbsp;equipment in&nbsp;serving&nbsp;area&nbsp;clean&nbsp;and&nbsp;sanitized.</li></ul>Dishroom<ul><li>Maintains&nbsp;and&nbsp;fills all necessary&nbsp;chemicals&nbsp;and&nbsp;detergent.</li><li>Fills,&nbsp;empties,&nbsp;cleans&nbsp;and&nbsp;de-limes&nbsp;dish&nbsp;machine.</li><li>Responsible&nbsp;for all&nbsp;ware-washing&nbsp;and&nbsp;sanitation&nbsp;of all&nbsp;food&nbsp;and&nbsp;non-food&nbsp;contact&nbsp;surfaces.</li><li>During meal periods, checks temperature of dish machine tanks to ensure accuracy for wash and final&nbsp;rinse.&nbsp;Accurately record temperature in log book as required.&nbsp;Inform person in charge when&nbsp;corrective&nbsp;action is needed.</li><li>Sweeps,&nbsp;mops&nbsp;or vacuums&nbsp;floor in dishroom&nbsp;and&nbsp;tray&nbsp;drop&nbsp;off&nbsp;(conveyor belt) area</li><li>Keeps&nbsp;all&nbsp;equipment in dishroom&nbsp;clean&nbsp;and sanitized&nbsp;including&nbsp;dish&nbsp;racks,&nbsp;carts and caddies.</li><li>Cleans&nbsp;tables,&nbsp;conveyor belt&nbsp;and&nbsp;disposal units.</li></ul>Front-of-House<ul><li>Ensures&nbsp;food&nbsp;is&nbsp;properly&nbsp;labeled,&nbsp;garnished&nbsp;and&nbsp;utensils are&nbsp;in&nbsp;place.</li><li>Keeps&nbsp;serving&nbsp;and&nbsp;dining&nbsp;areas&nbsp;clean.&nbsp;Replenishes&nbsp;napkin&nbsp;holders&nbsp;and salt/pepper shakers.</li></ul>Physical Requirements<ul><li>Routine: must be able to lift 50 lbs. without restrictions.&nbsp;Continuous: standing, walking,&nbsp;lifting,&nbsp;manual dexterity, reaching, handling, bending</li><li>Frequent: push/pull,&nbsp;bending,&nbsp;ascending&nbsp;and&nbsp;descending&nbsp;stairs&nbsp;and&nbsp;ladders</li><li>Occasional:&nbsp;climbing,&nbsp;squatting,&nbsp;sitting,&nbsp;kneeling</li></ul> Qualifications Basic Qualifications: <ul><li>High&nbsp;School&nbsp;Diploma&nbsp;or equivalent.</li><li>Must&nbsp;have&nbsp;proficiency&nbsp;with&nbsp;the&nbsp;English&nbsp;language (speaking,&nbsp;reading&nbsp;and&nbsp;writing).</li><li>Must have basic math skills and ability to analyze digital and analog thermometers and other&nbsp;measuring&nbsp;devices.</li><li>Must&nbsp;be&nbsp;able&nbsp;to&nbsp;follow&nbsp;directions.</li><li>Must&nbsp;be&nbsp;neat in&nbsp;appearance&nbsp;and&nbsp;comply&nbsp;with proper&nbsp;dress&nbsp;code&nbsp;as&nbsp;designated by&nbsp;HUDS.</li></ul>Additional Qualifications and Skills: <ul><li>Ability to work independently&nbsp;and&nbsp;as part&nbsp;of&nbsp;a&nbsp;team.</li><li>Strong&nbsp;multi-tasking&nbsp;skills.</li><li>Communicates&nbsp;effectively&nbsp;and works&nbsp;cooperatively&nbsp;and respectfully&nbsp;with&nbsp;a diverse&nbsp;set&nbsp;of&nbsp;staff,&nbsp;management team&nbsp;and guests.</li><li>Ability to&nbsp;work in&nbsp;a fast-paced&nbsp;diverse&nbsp;environment.</li><li>Customer service&nbsp;oriented,&nbsp;able&nbsp;and&nbsp;willing&nbsp;to&nbsp;provide customers with&nbsp;the&nbsp;best&nbsp;possible&nbsp;dining&nbsp;experience.</li><li>Excellent&nbsp;communication&nbsp;skills.</li><li>Ability to work&nbsp;cooperatively&nbsp;and&nbsp;respectfully&nbsp;with&nbsp;a&nbsp;diverse&nbsp;set&nbsp;of&nbsp;staff,&nbsp;management&nbsp;and&nbsp;guests.</li><li>ServSafe&nbsp;certification&nbsp;within&nbsp;one&nbsp;year&nbsp;of&nbsp;employment.</li><li>At&nbsp;least&nbsp;one&nbsp;year&nbsp;of&nbsp;related&nbsp;food&nbsp;industry&nbsp;experience.</li><li>Previous&nbsp;experience&nbsp;working&nbsp;in&nbsp;a&nbsp;University&nbsp;preferred.</li></ul>Certificates and Licenses: <ul><li>ServSafe&nbsp;certification&nbsp;within&nbsp;one&nbsp;year&nbsp;of&nbsp;employment.</li></ul> Additional Information Standard Hours/Schedule: 20 hours per week<ul><li>Sunday, Friday &amp; Saturday 4:30pm -8:30pm &amp; Tuesday 11:30am - 8:30pm</li></ul>Compensation Range/Rate (including Shift Differential if applicable): $27.18 - $28.68Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this positionPre-Employment Screening: Identity, Criminal, References, Drug Test, CORI, ReferencesOther Information: <ul><li>EmergencyStatusDesignation:Essential</li><li>Note:&nbsp;This&nbsp;job&nbsp;description&nbsp;may vary&nbsp;or&nbsp;change based&nbsp;on the&nbsp;needs of&nbsp;the business.</li></ul>#LI-SP1Work Format DetailsThis position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 000. Corresponding salary information can be found in the job description above.
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join the Harvard Kennedy School?The John F. Kennedy School of Government at Harvard University is one of 12 graduate and professional schools at the university. Harvard Kennedy School’s mission is to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match. When you work at Harvard Kennedy School, you make a difference. Job Description The Harvard Kennedy School (HKS)’s Alumni Affairs and Resource Development is a dedicated team supporting the School’s advancement activity through front-line fundraising, alumni and volunteer engagement, and community building. Our work directly supports the HKS mission to improve public policy and leadership so people can live in societies that are more safe, free, just, and sustainably prosperous. By combining cutting-edge research, the teaching of outstanding students, and direct interaction with practitioners, we have an impact on solving public problems that no other institution can match.The &nbsp;Coordinator, Engagement will support Alumni Relations and Resource Development (ARRD), Dean’s Office, and academic events, with specific emphasis fundraising, cultivation, and stewardship events. &nbsp; 
Job-Specific Responsibilities: This position supports engagement of faculty, staff, students, alumni, and friends with the Harvard Kennedy School.<ol><li>Provides administrative support to the Managing Director, Engagement, who sets the strategy for all events.</li><li>Supports planning and logistics for select School-wide and academic events, as well as events sponsored by the Dean’s Office and ARRD, with particular emphasis on meetings of the Dean’s Council, Dean’s Executive Board, and other high level donor gatherings.</li><li>Provides support on the seven endowed lectures which ARRD facilitates. This includes tracking speaker nominations, drafting invitations, and liaising with academic offices, the Dean’s office, and invited speaker’s offices as needed.</li><li>Tracks event attendance for select ARRD events; provides highest level of customer service as the first point of contact for event participants.</li><li>Develops event timelines; manages event logistics and program; secures proposals and estimates from and works with vendors; works with office administrator to pay all event related invoices in a timely manner. &nbsp;</li><li>Works with colleagues on the ARRD Communications team to create and schedule communications and event collateral.</li><li>Drafts briefings for events. Provides event flow outlines for briefings. Works collaboratively with the ARRD, the Dean’s Office, and other HKS departments to ensure that efforts related to specific events are coordinated and collaborative.</li><li>Creates online events registration, creating and maintaining websites using approved University event software. Develops invitation pools utilizing the Advance database and other data sources from across the school. Tracks event attendance for all assigned events and manages reporting of attendance in Advance database post-event.&nbsp;</li><li>Schedules and maintains record of post-event debriefs with key stakeholders, formulates recommendations for future activities and maintains planning files and notes for year-to-year tracking.</li><li>Tracks all event budgets, provides cost-analysis and forecasting information as requested by senior staff.</li><li>Staffs all assigned events and recruits additional staff to volunteer as appropriate, and as defined by key stakeholders and the Managing Director, Engagement.&nbsp;</li><li>The above covers the most significant responsibilities of this position. &nbsp;It does not, however, exclude other duties, the inclusion of which would be in conformity with the level of the position. 
&nbsp;</li></ol>Physical Requirements: Primary work takes place in an office environment. &nbsp;Some tasks may require being on campus or in other off-site locations for a period of time and some lifting of boxes or light equipment is required. &nbsp;Sitting or standing for periods of time. &nbsp;Some repetitive motion. Qualifications Basic Qualifications: <ul><li>3 years of experience in event planning and program management or donor and alumni engagement activities or comparable experience.&nbsp;</li><li>Must have a proven track record managing complex events.</li></ul>Additional Qualifications and Skills: <ul><li>Knowledge of academic communities and interest in current public policy issues preferred.&nbsp;</li><li>Proven ability to work across functional areas, dynamic teams and contracted vendors.&nbsp;</li><li>Strong knowledge of MS office suite, experience with web and email technology, experience using databases, ability to learn new technology quickly.&nbsp;</li><li>Strong written and oral communication skills.&nbsp;</li><li>Willingness to work nights and weekends and travel as needed is required.</li></ul> Additional Information <ul><li>Standard Hours/Schedule: 35 hours per week</li><li>Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position</li><li>Pre-Employment Screening: Identity</li></ul>Work Format DetailsThis position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on <a href="https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employment_outside_ma_policy.pdf" target="_blank">Employment Outside of Massachusetts</a>. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 054. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Engagement Coordinator

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description This is a fully benefited, full-time Harvard University position that has been funded through 6/30/27. There is the possibility of renewal, contingent upon your work performance meeting the needs of the department and the continued availability of funding designed to support the position.Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!&nbsp;The Business Analyst - RPA works with the Robotics Process Automation (RPA) technology team and key stakeholders to create automated solutions for the business. The role is a key link between the technical team, process excellence, and business stakeholders to ensure effective solutions are delivered which drive meaningful and measurable business value.&nbsp;The role will analyze and document complex business processes (AS-IS and TO-BE) for targeted processes. The candidate would also support the facilitation of discovery sessions across multiple teams and business units and lead the adoption / implementation of activities associated with new RPA solutions within the business.&nbsp;The Business Analyst works with cross-functional teams and business units to understand, challenge, and provide thought leadership on strategy to achieve the company’s goals through business and technology transformation. They identify automation opportunities, define RPA value proposition, and re-engineer processes to improve automation potential.&nbsp;Job-Specific Responsibilities:&nbsp;<ul><li>Partner with the Business Process Owner(s) and Process Excellence Team members to develop a deep end-to-end understanding of processes targeted for automation and outline the impacted processes and business requirements.</li><li>Engage with cross-functional teams to develop business requirements documentation of the process to be automated in a manner that is understood by the business users and can be shared with RPA solution design and development teams.</li><li>Works with RPA &amp; Technical Team members to facilitate the planning and execution of RPA and other Automation projects.</li><li>Work with Business Units to perform value analysis (ROI) for the processes.</li><li>Coordinate with the business and the RPA team to identify and provide support for solution designs for production issues and enhancements.</li><li>Identify scope, benefits, constraints, and risks for RPA automation initiatives, capture and document current state manual processes.</li><li>Identify and document best practices for ongoing RPA adoption.</li><li>Facilitate sessions with stakeholders to drive out requirements.</li><li>Consider change management implications for implementation of new RPA processes.</li><li>Deliver key business analysis artifacts, using best practices and tools, for the design, solution, and execution of medium and large projects.</li><li>Document and diagram the existing environment and data-flows.</li><li>Gather non-functional requirements such as security, capacity performance and availability.</li><li>Act as a liaison between business and technical resources.</li><li>Recommend ‘to-be’ process map designs using Cross-functional flowcharts.</li><li>Define configuration specifications and business analysis requirements.</li><li>Conduct Process diagnostics &amp; opportunity identification.</li><li>Define requirements, creating user stories (if Agile) or BRD or Disaggregation sheets (for RPA).</li><li>Help design, document, and maintain system processes.</li><li>Creating Business Case and ROI which can be submitted for review and approvals.</li></ul>More About HUIT: 
 
Our Mission:&nbsp;<a href="https://huit.harvard.edu/about" target="_blank">huit.harvard.edu/about</a> 
 
We empower the Harvard community with essential and transformative technologies to advance education, knowledge, and discovery. 
 
HUIT’s core values are:&nbsp;<ul><li>Human-centered&nbsp;</li><li>University-focused</li><li>Innovation-driven</li><li>Team-oriented</li></ul>IT Academy (designed for IT Staff): 
HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here:&nbsp;<a href="https://itacademy.harvard.edu/" target="_blank">https://itacademy.harvard.edu/</a>. Qualifications Basic Qualifications: <ul><li>Minimum of five years’ post-secondary education or relevant work experience</li></ul>Additional Qualifications and Skills: Required Essential Knowledge and Skills:&nbsp;<ul><li>5 years of experience supporting business process documentation with business owners and SMEs across multiple teams.</li><li>Strong customer service focus with the proven ability to develop and maintain effective working relationships with team members, stakeholders, and management.</li><li>Demonstrate strong collaboration across all levels of the organization.</li><li>Ability to work independently, with limited supervision, whilst participating fully as a member of the RPA team.</li><li>Effective Persuasive Communication including the ability to influence SMEs and business stakeholders toward change, automation, and continuous improvement.</li><li>Knowledge of RPA technologies and spectrum of best practices with process automation and operational excellence.</li><li>Understand the needs of and support a company with global operations.</li><li>Ability to translate requirements into processes and controls.</li><li>Strong analytical skills, coupled with a logical, disciplined, and structured approach to documentation and procedures.</li><li>Flexible and dynamic personality.</li><li>Excellent spoken and written communication. Assertive and confident raising action points with senior individuals.</li><li>Experience working on major projects.</li><li>Experience/knowledge of a range of technical platforms and solutions.</li><li>Work with individuals to understand and build detailed process maps and business requirements documents.</li><li>Ability to rapidly grasp processes and identify potential RPA solutions.</li><li>Integrate leading practices on process discovery &amp; mapping into the day-to-day delivery of business requirements documents.</li><li>Willingness to learn and become an expert in RPA and other Intelligent Automation solutions.&nbsp;</li><li>A team player that is willing to learn and adapt in a high pace delivery environment.</li></ul>The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.&nbsp;<ul><li>Experience working with automation software (e.g., UiPath or Automation Anywhere).</li><li>Experience analyzing data to draw business-relevant conclusions.</li><li>Experience writing simple SQL queries for data analysis.</li><li>Experience in proper use of large language models (e.g. ChatGPT).</li><li>Bachelor’s Degree in Engineering/ IT/ Data Sciences/ Business Administration or related fields.</li></ul>Certificates and Licenses: <ul><li>Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred.</li></ul> Additional Information <ul><li>Appointment End Date: 6/30/27</li><li>This position can be fully more or hybrid. 
Travel to the campus may be required for important project events with advance notice.</li><li>Visa Sponsorship Information:&nbsp;Harvard University is unable to provide visa sponsorship for this position.</li><li>Pre-Employment Screening:&nbsp;Identity</li><li>Other Information: 
Please provide a cover letter and resume as one document with your application. 
This position has a 180-day orientation and review period.</li></ul>#LI-BT1Work Format DetailsThis position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on <a href="https://harvie.harvard.edu/sites/g/files/omnuum12046/files/humanresources/files/employment_outside_ma_policy.pdf" target="_blank">Employment Outside of Massachusetts</a>. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 058. Please visit &nbsp;<a href="https://hr.harvard.edu/salary-ranges" target="_blank">Harvard's Salary Ranges</a>  to view the corresponding salary range and related information.&nbsp;
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Business Analyst - RPA

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description <ul><li>Sets-up&nbsp;and&nbsp;maintains&nbsp;assigned&nbsp;station&nbsp;before,&nbsp;during&nbsp;and after meal&nbsp;periods.</li><li>Keeps serving areas supplied with clean dishware, glasses, silverware, trays and other supplies&nbsp;needed&nbsp;during&nbsp;meals.</li><li>Monitors serving lines during meals to ensure quality and quantity is suitable to provide for customer&nbsp;demand.</li><li>Communicates in a timely manner to Supervising Manager or Person-in-Charge concerning food&nbsp;quality&nbsp;and&nbsp;issues&nbsp;of&nbsp;keeping&nbsp;food on&nbsp;the hot and&nbsp;cold&nbsp;food stations&nbsp;abundant&nbsp;during&nbsp;meal&nbsp;periods.</li><li>Notifies&nbsp;staff responsible&nbsp;for&nbsp;preparing&nbsp;food&nbsp;of needs&nbsp;prior to&nbsp;running&nbsp;out.</li><li>Monitors serving lines during meals to ensure quality and quantity are suitable to provide for&nbsp;customer demand.</li><li>Utilizing knowledge of food allergies/intolerances, directs students/guests to safe menued items and&nbsp;food storage areas such as refrigeration, freezer, and dry storage.&nbsp;Informs students/guests on foods to&nbsp;avoid by knowing the menu items and the ingredient listings or by referring them to the person in&nbsp;charge.</li><li>Maintains&nbsp;safe area&nbsp;by&nbsp;displaying&nbsp;wet&nbsp;floor&nbsp;signs&nbsp;and promptly&nbsp;responding&nbsp;to&nbsp;spills and&nbsp;breakages.</li><li>Cleans and sanitizes surface areas including but not limited to walls, cabinets, countertops, shelving,&nbsp;refrigeration&nbsp;and freezer&nbsp;units.</li><li>Keeps&nbsp;all&nbsp;storage&nbsp;areas&nbsp;organized&nbsp;and&nbsp;clean.</li><li>Leaves&nbsp;work&nbsp;stations&nbsp;clean&nbsp;and&nbsp;re-stocked.</li><li>Accurately fills out sanitation and temperature logs and food service records as required.&nbsp;Informs&nbsp;person&nbsp;in&nbsp;charge when corrective action&nbsp;is needed.</li><li>Follows sanitation standards in compliance with all regulatory agencies including Harvard&nbsp;Environmental Health and&nbsp;Safety&nbsp;regulations.</li><li>Recycles&nbsp;per policy&nbsp;and&nbsp;procedure,&nbsp;empties&nbsp;trash&nbsp;and&nbsp;cleans&nbsp;receptacles.</li><li>Reports&nbsp;malfunctioning&nbsp;equipment to&nbsp;management&nbsp;or person&nbsp;in&nbsp;charge.</li><li>Complies&nbsp;with&nbsp;State&nbsp;of&nbsp;Massachusetts&nbsp;and&nbsp;Dining&nbsp;Services’&nbsp;“Food&nbsp;Employee&nbsp;Illness&nbsp;Policy”.</li><li>Supports&nbsp;all&nbsp;events&nbsp;as assigned&nbsp;to&nbsp;include,&nbsp;but&nbsp;not limited&nbsp;to&nbsp;setup,&nbsp;execution and&nbsp;clean&nbsp;up.</li><li>Represents&nbsp;HUDS&nbsp;to&nbsp;students,&nbsp;faculty,&nbsp;staff&nbsp;and&nbsp;guests&nbsp;in&nbsp;a&nbsp;positive&nbsp;and&nbsp;professional&nbsp;manner.</li><li>Works&nbsp;to&nbsp;meet&nbsp;the&nbsp;mission&nbsp;and&nbsp;core&nbsp;values&nbsp;of Harvard&nbsp;University&nbsp;Dining&nbsp;Services&nbsp;with&nbsp;enthusiasm&nbsp;and a&nbsp;spirit of&nbsp;cooperation.</li><li>Attends&nbsp;trainings&nbsp;as&nbsp;assigned.</li><li>Maintains&nbsp;current&nbsp;certifications&nbsp;as&nbsp;required.</li><li>Performs&nbsp;other&nbsp;duties&nbsp;as&nbsp;assigned.</li></ul>The General Service position is comprised of three main functions:&nbsp;Front-of-House, Bus&nbsp;Person, Dishroom.&nbsp;In addition to the responsibilities above, employees will be required to perform in&nbsp;any&nbsp;of&nbsp;the&nbsp;following&nbsp;areas:Bus&nbsp;Person<ul><li>Maintains,&nbsp;fills&nbsp;and&nbsp;restocks&nbsp;all stations&nbsp;as&nbsp;needed.</li><li>Cleans, sanitizes and maintains soft-serve machine ensuring all local regulations are adhered to.&nbsp;Records&nbsp;temperature of&nbsp;soft-serve&nbsp;machine.</li><li>Sweeps,&nbsp;mops&nbsp;or&nbsp;vacuums&nbsp;floors&nbsp;in&nbsp;serving&nbsp;and&nbsp;dining&nbsp;area.</li><li>Keeps&nbsp;all&nbsp;beverage&nbsp;machines&nbsp;and&nbsp;equipment in&nbsp;serving&nbsp;area&nbsp;clean&nbsp;and&nbsp;sanitized.</li></ul>Dishroom<ul><li>Maintains&nbsp;and&nbsp;fills all necessary&nbsp;chemicals&nbsp;and&nbsp;detergent.</li><li>Fills,&nbsp;empties,&nbsp;cleans&nbsp;and&nbsp;de-limes&nbsp;dish&nbsp;machine.</li><li>Responsible&nbsp;for all&nbsp;ware-washing&nbsp;and&nbsp;sanitation&nbsp;of all&nbsp;food&nbsp;and&nbsp;non-food&nbsp;contact&nbsp;surfaces.</li><li>During meal periods, checks temperature of dish machine tanks to ensure accuracy for wash and final&nbsp;rinse.&nbsp;Accurately record temperature in log book as required.&nbsp;Inform person in charge when&nbsp;corrective&nbsp;action is needed.</li><li>Sweeps,&nbsp;mops&nbsp;or vacuums&nbsp;floor in dishroom&nbsp;and&nbsp;tray&nbsp;drop&nbsp;off&nbsp;(conveyor belt) area</li><li>Keeps&nbsp;all&nbsp;equipment in dishroom&nbsp;clean&nbsp;and sanitized&nbsp;including&nbsp;dish&nbsp;racks,&nbsp;carts and caddies.</li><li>Cleans&nbsp;tables,&nbsp;conveyor belt&nbsp;and&nbsp;disposal units.</li></ul>Front-of-House<ul><li>Ensures&nbsp;food&nbsp;is&nbsp;properly&nbsp;labeled,&nbsp;garnished&nbsp;and&nbsp;utensils are&nbsp;in&nbsp;place.</li><li>Keeps&nbsp;serving&nbsp;and&nbsp;dining&nbsp;areas&nbsp;clean.&nbsp;Replenishes&nbsp;napkin&nbsp;holders&nbsp;and salt/pepper shakers.</li></ul>Physical Requirements<ul><li>Routine: must be able to lift 50 lbs. without restrictions.&nbsp;Continuous: standing, walking,&nbsp;lifting,&nbsp;manual dexterity, reaching, handling, bending</li><li>Frequent: push/pull,&nbsp;bending,&nbsp;ascending&nbsp;and&nbsp;descending&nbsp;stairs&nbsp;and&nbsp;ladders</li><li>Occasional:&nbsp;climbing,&nbsp;squatting,&nbsp;sitting,&nbsp;kneeling</li></ul> Qualifications Basic Qualifications: <ul><li>High&nbsp;School&nbsp;Diploma&nbsp;or equivalent.</li><li>Must&nbsp;have&nbsp;proficiency&nbsp;with&nbsp;the&nbsp;English&nbsp;language (speaking,&nbsp;reading&nbsp;and&nbsp;writing).</li><li>Must have basic math skills and ability to analyze digital and analog thermometers and other&nbsp;measuring&nbsp;devices.</li><li>Must&nbsp;be&nbsp;able&nbsp;to&nbsp;follow&nbsp;directions.</li><li>Must&nbsp;be&nbsp;neat in&nbsp;appearance&nbsp;and&nbsp;comply&nbsp;with proper&nbsp;dress&nbsp;code&nbsp;as&nbsp;designated by&nbsp;HUDS.</li></ul>Additional Qualifications and Skills: <ul><li>Ability to work independently&nbsp;and&nbsp;as part&nbsp;of&nbsp;a&nbsp;team.</li><li>Strong&nbsp;multi-tasking&nbsp;skills.</li><li>Communicates&nbsp;effectively&nbsp;and works&nbsp;cooperatively&nbsp;and respectfully&nbsp;with&nbsp;a diverse&nbsp;set&nbsp;of&nbsp;staff,&nbsp;management team&nbsp;and guests.</li><li>Ability to&nbsp;work in&nbsp;a fast-paced&nbsp;diverse&nbsp;environment.</li><li>Customer service&nbsp;oriented,&nbsp;able&nbsp;and&nbsp;willing&nbsp;to&nbsp;provide customers with&nbsp;the&nbsp;best&nbsp;possible&nbsp;dining&nbsp;experience.</li><li>Excellent&nbsp;communication&nbsp;skills.</li><li>Ability to work&nbsp;cooperatively&nbsp;and&nbsp;respectfully&nbsp;with&nbsp;a&nbsp;diverse&nbsp;set&nbsp;of&nbsp;staff,&nbsp;management&nbsp;and&nbsp;guests.</li><li>ServSafe&nbsp;certification&nbsp;within&nbsp;one&nbsp;year&nbsp;of&nbsp;employment.</li><li>At&nbsp;least&nbsp;one&nbsp;year&nbsp;of&nbsp;related&nbsp;food&nbsp;industry&nbsp;experience.</li><li>Previous&nbsp;experience&nbsp;working&nbsp;in&nbsp;a&nbsp;University&nbsp;preferred.</li></ul>Certificates and Licenses: <ul><li>ServSafe&nbsp;certification&nbsp;within&nbsp;one&nbsp;year&nbsp;of&nbsp;employment.</li></ul> Additional Information Standard Hours/Schedule: 20 hours per week<ul><li>Sunday &amp; Saturday 4:30 pm - 8:30pm, Wednesday - Friday 5:30pm - 9:30pm</li></ul>Compensation Range/Rate (including Shift Differential if applicable): $27.18 - $28.68Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this positionPre-Employment Screening: Identity, Criminal, References, Drug Test, CORI, ReferencesOther Information: <ul><li>EmergencyStatusDesignation:Essential</li><li>Note:&nbsp;This&nbsp;job&nbsp;description&nbsp;may vary&nbsp;or&nbsp;change based&nbsp;on the&nbsp;needs of&nbsp;the business.</li></ul>#LI-SP1Work Format DetailsThis position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 000. Corresponding salary information can be found in the job description above.
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.Why join Harvard University Central Administration?Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals. Job Description <ul><li>Sets-up&nbsp;and&nbsp;maintains&nbsp;assigned&nbsp;station&nbsp;before,&nbsp;during&nbsp;and after meal&nbsp;periods.</li><li>Keeps serving areas supplied with clean dishware, glasses, silverware, trays and other supplies&nbsp;needed&nbsp;during&nbsp;meals.</li><li>Monitors serving lines during meals to ensure quality and quantity is suitable to provide for customer&nbsp;demand.</li><li>Communicates in a timely manner to Supervising Manager or Person-in-Charge concerning food&nbsp;quality&nbsp;and&nbsp;issues&nbsp;of&nbsp;keeping&nbsp;food on&nbsp;the hot and&nbsp;cold&nbsp;food stations&nbsp;abundant&nbsp;during&nbsp;meal&nbsp;periods.</li><li>Notifies&nbsp;staff responsible&nbsp;for&nbsp;preparing&nbsp;food&nbsp;of needs&nbsp;prior to&nbsp;running&nbsp;out.</li><li>Monitors serving lines during meals to ensure quality and quantity are suitable to provide for&nbsp;customer demand.</li><li>Utilizing knowledge of food allergies/intolerances, directs students/guests to safe menued items and&nbsp;food storage areas such as refrigeration, freezer, and dry storage.&nbsp;Informs students/guests on foods to&nbsp;avoid by knowing the menu items and the ingredient listings or by referring them to the person in&nbsp;charge.</li><li>Maintains&nbsp;safe area&nbsp;by&nbsp;displaying&nbsp;wet&nbsp;floor&nbsp;signs&nbsp;and promptly&nbsp;responding&nbsp;to&nbsp;spills and&nbsp;breakages.</li><li>Cleans and sanitizes surface areas including but not limited to walls, cabinets, countertops, shelving,&nbsp;refrigeration&nbsp;and freezer&nbsp;units.</li><li>Keeps&nbsp;all&nbsp;storage&nbsp;areas&nbsp;organized&nbsp;and&nbsp;clean.</li><li>Leaves&nbsp;work&nbsp;stations&nbsp;clean&nbsp;and&nbsp;re-stocked.</li><li>Accurately fills out sanitation and temperature logs and food service records as required.&nbsp;Informs&nbsp;person&nbsp;in&nbsp;charge when corrective action&nbsp;is needed.</li><li>Follows sanitation standards in compliance with all regulatory agencies including Harvard&nbsp;Environmental Health and&nbsp;Safety&nbsp;regulations.</li><li>Recycles&nbsp;per policy&nbsp;and&nbsp;procedure,&nbsp;empties&nbsp;trash&nbsp;and&nbsp;cleans&nbsp;receptacles.</li><li>Reports&nbsp;malfunctioning&nbsp;equipment to&nbsp;management&nbsp;or person&nbsp;in&nbsp;charge.</li><li>Complies&nbsp;with&nbsp;State&nbsp;of&nbsp;Massachusetts&nbsp;and&nbsp;Dining&nbsp;Services’&nbsp;“Food&nbsp;Employee&nbsp;Illness&nbsp;Policy”.</li><li>Supports&nbsp;all&nbsp;events&nbsp;as assigned&nbsp;to&nbsp;include,&nbsp;but&nbsp;not limited&nbsp;to&nbsp;setup,&nbsp;execution and&nbsp;clean&nbsp;up.</li><li>Represents&nbsp;HUDS&nbsp;to&nbsp;students,&nbsp;faculty,&nbsp;staff&nbsp;and&nbsp;guests&nbsp;in&nbsp;a&nbsp;positive&nbsp;and&nbsp;professional&nbsp;manner.</li><li>Works&nbsp;to&nbsp;meet&nbsp;the&nbsp;mission&nbsp;and&nbsp;core&nbsp;values&nbsp;of Harvard&nbsp;University&nbsp;Dining&nbsp;Services&nbsp;with&nbsp;enthusiasm&nbsp;and a&nbsp;spirit of&nbsp;cooperation.</li><li>Attends&nbsp;trainings&nbsp;as&nbsp;assigned.</li><li>Maintains&nbsp;current&nbsp;certifications&nbsp;as&nbsp;required.</li><li>Performs&nbsp;other&nbsp;duties&nbsp;as&nbsp;assigned.</li></ul>The General Service position is comprised of three main functions:&nbsp;Front-of-House, Bus&nbsp;Person, Dishroom.&nbsp;In addition to the responsibilities above, employees will be required to perform in&nbsp;any&nbsp;of&nbsp;the&nbsp;following&nbsp;areas:Bus&nbsp;Person<ul><li>Maintains,&nbsp;fills&nbsp;and&nbsp;restocks&nbsp;all stations&nbsp;as&nbsp;needed.</li><li>Cleans, sanitizes and maintains soft-serve machine ensuring all local regulations are adhered to.&nbsp;Records&nbsp;temperature of&nbsp;soft-serve&nbsp;machine.</li><li>Sweeps,&nbsp;mops&nbsp;or&nbsp;vacuums&nbsp;floors&nbsp;in&nbsp;serving&nbsp;and&nbsp;dining&nbsp;area.</li><li>Keeps&nbsp;all&nbsp;beverage&nbsp;machines&nbsp;and&nbsp;equipment in&nbsp;serving&nbsp;area&nbsp;clean&nbsp;and&nbsp;sanitized.</li></ul>Dishroom<ul><li>Maintains&nbsp;and&nbsp;fills all necessary&nbsp;chemicals&nbsp;and&nbsp;detergent.</li><li>Fills,&nbsp;empties,&nbsp;cleans&nbsp;and&nbsp;de-limes&nbsp;dish&nbsp;machine.</li><li>Responsible&nbsp;for all&nbsp;ware-washing&nbsp;and&nbsp;sanitation&nbsp;of all&nbsp;food&nbsp;and&nbsp;non-food&nbsp;contact&nbsp;surfaces.</li><li>During meal periods, checks temperature of dish machine tanks to ensure accuracy for wash and final&nbsp;rinse.&nbsp;Accurately record temperature in log book as required.&nbsp;Inform person in charge when&nbsp;corrective&nbsp;action is needed.</li><li>Sweeps,&nbsp;mops&nbsp;or vacuums&nbsp;floor in dishroom&nbsp;and&nbsp;tray&nbsp;drop&nbsp;off&nbsp;(conveyor belt) area</li><li>Keeps&nbsp;all&nbsp;equipment in dishroom&nbsp;clean&nbsp;and sanitized&nbsp;including&nbsp;dish&nbsp;racks,&nbsp;carts and caddies.</li><li>Cleans&nbsp;tables,&nbsp;conveyor belt&nbsp;and&nbsp;disposal units.</li></ul>Front-of-House<ul><li>Ensures&nbsp;food&nbsp;is&nbsp;properly&nbsp;labeled,&nbsp;garnished&nbsp;and&nbsp;utensils are&nbsp;in&nbsp;place.</li><li>Keeps&nbsp;serving&nbsp;and&nbsp;dining&nbsp;areas&nbsp;clean.&nbsp;Replenishes&nbsp;napkin&nbsp;holders&nbsp;and salt/pepper shakers.</li></ul>Physical Requirements<ul><li>Routine: must be able to lift 50 lbs. without restrictions.&nbsp;Continuous: standing, walking,&nbsp;lifting,&nbsp;manual dexterity, reaching, handling, bending</li><li>Frequent: push/pull,&nbsp;bending,&nbsp;ascending&nbsp;and&nbsp;descending&nbsp;stairs&nbsp;and&nbsp;ladders</li><li>Occasional:&nbsp;climbing,&nbsp;squatting,&nbsp;sitting,&nbsp;kneeling</li></ul> Qualifications Basic Qualifications: <ul><li>High&nbsp;School&nbsp;Diploma&nbsp;or equivalent.</li><li>Must&nbsp;have&nbsp;proficiency&nbsp;with&nbsp;the&nbsp;English&nbsp;language (speaking,&nbsp;reading&nbsp;and&nbsp;writing).</li><li>Must have basic math skills and ability to analyze digital and analog thermometers and other&nbsp;measuring&nbsp;devices.</li><li>Must&nbsp;be&nbsp;able&nbsp;to&nbsp;follow&nbsp;directions.</li><li>Must&nbsp;be&nbsp;neat in&nbsp;appearance&nbsp;and&nbsp;comply&nbsp;with proper&nbsp;dress&nbsp;code&nbsp;as&nbsp;designated by&nbsp;HUDS.</li></ul>Additional Qualifications and Skills: <ul><li>Ability to work independently&nbsp;and&nbsp;as part&nbsp;of&nbsp;a&nbsp;team.</li><li>Strong&nbsp;multi-tasking&nbsp;skills.</li><li>Communicates&nbsp;effectively&nbsp;and works&nbsp;cooperatively&nbsp;and respectfully&nbsp;with&nbsp;a diverse&nbsp;set&nbsp;of&nbsp;staff,&nbsp;management team&nbsp;and guests.</li><li>Ability to&nbsp;work in&nbsp;a fast-paced&nbsp;diverse&nbsp;environment.</li><li>Customer service&nbsp;oriented,&nbsp;able&nbsp;and&nbsp;willing&nbsp;to&nbsp;provide customers with&nbsp;the&nbsp;best&nbsp;possible&nbsp;dining&nbsp;experience.</li><li>Excellent&nbsp;communication&nbsp;skills.</li><li>Ability to work&nbsp;cooperatively&nbsp;and&nbsp;respectfully&nbsp;with&nbsp;a&nbsp;diverse&nbsp;set&nbsp;of&nbsp;staff,&nbsp;management&nbsp;and&nbsp;guests.</li><li>ServSafe&nbsp;certification&nbsp;within&nbsp;one&nbsp;year&nbsp;of&nbsp;employment.</li><li>At&nbsp;least&nbsp;one&nbsp;year&nbsp;of&nbsp;related&nbsp;food&nbsp;industry&nbsp;experience.</li><li>Previous&nbsp;experience&nbsp;working&nbsp;in&nbsp;a&nbsp;University&nbsp;preferred.</li></ul>Certificates and Licenses: <ul><li>ServSafe&nbsp;certification&nbsp;within&nbsp;one&nbsp;year&nbsp;of&nbsp;employment.</li></ul> Additional Information Standard Hours/Schedule: 25 hours per week<ul><li>Sunday 4:30pm - 8:30pm, Monday, Thursday 5:00pm - 9:30pm, Friday 5:30pm - 9:30pm &amp; Saturday 11:30am - 8:30pm</li></ul>Compensation Range/Rate (including Shift Differential if applicable): $27.18 - $28.68Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this positionPre-Employment Screening: Identity, Criminal, References, Drug Test, CORI, ReferencesOther Information: <ul><li>EmergencyStatusDesignation:Essential</li><li>Note:&nbsp;This&nbsp;job&nbsp;description&nbsp;may vary&nbsp;or&nbsp;change based&nbsp;on the&nbsp;needs of&nbsp;the business.</li></ul>#LI-SP1Work Format DetailsThis position has been determined by school or unit leaders that all duties and responsibilities must be performed at a Harvard or Harvard-designated location. Certain visa types may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
Salary Grade and RangesThis position is salary grade level 000. Corresponding salary information can be found in the job description above.
BenefitsHarvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:&nbsp;<ul><li>Generous paid time off including parental leave&nbsp;</li><li>Medical, dental, and vision health insurance coverage starting on day one&nbsp;</li><li>Retirement plans with university contributions&nbsp;</li><li>Wellbeing and mental health resources&nbsp;</li><li>Support for families and caregivers&nbsp;</li><li>Professional development opportunities including tuition assistance and reimbursement&nbsp;</li><li>Commuter benefits, discounts and campus perks&nbsp;</li></ul>Learn more about these and additional benefits on our <a href="https://hr.harvard.edu/benefits-wellbeing" target="_blank">Benefits &amp; Wellbeing Page</a>.&nbsp;
EEO/Non-Discrimination Commitment StatementHarvard University is committed to <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal opportunity</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination</a>. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.Harvard has an <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a>. Harvard's <a href="https://hr.harvard.edu/sites/g/files/omnuum6281/files/2025-04/reaffirmation_statement.pdf" target="_blank">equal employment opportunity policy</a> and <a href="https://provost.harvard.edu/sites/g/files/omnuum12476/files/2025-07/non-discrimination_and_anti-bullying_policies.pdf" target="_blank">non-discrimination policy</a> help all community members participate fully in work and campus life free from harassment and discrimination.

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a part time Branch Member Service Representative in the Gold Canyon branch location starting at $20.00/hour!Bilingual in Spanish and English?&nbsp; Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification. The Gold Canyon branch is located at: 2080 North Loop 1604 E, San Antonio, TX 78232.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative and desire to learn and grow with our Path to Promotion and award winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of face to face transactions and maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to apply common sense understanding to carry out detailed and somewhat involved written or oral instructions</li><li>Ability to handle problems involving a few concrete variables in standardized situations</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Teamwork and dedication to developing strong relationships with coworkers</li><li>Able to move over 50 pounds (coin bins occasionally) and sit or stand for long periods of time</li><li>Good vision (correctable), hearing, and manual dexterity</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

Gold Canyon Branch Member Service Representative - Part Time

Technicians performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.&nbsp; &nbsp;<h1>Keep America Moving. Drive your Technician Career with AutoNation.</h1>At AutoNation, we don’t just service vehicles, we support the people who keep them running. As America’s most admired automotive retailer, we offer factory training, cutting-edge tools, and a clear path to advancement.<h1>Why You’ll Love Working Here:</h1><ul><li>Competitive pay and benefits</li><li>Paid training and OEM certification support</li><li>Opportunities to grow into Service, Sales, Management, Regional and Executive roles</li><li>Career options coast to coast through our nationwide footprint of locations</li></ul><h1>What We’re Looking For:</h1><ul><li>Valid driver’s license</li><li>A passion for cars and customer service</li></ul>Apply today and join a team that values your skills and invests in your future.<h1>What are the day-to-day responsibilities?</h1><ul><li>Performing vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.</li><li>Communicating with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.&nbsp;</li><li>Diagnosing the cause of any malfunction and perform repair, if authorized by the Customer.</li><li>Conducting multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.</li><li>Documenting work performed on each vehicle on the repair order.</li><li>Maintaining an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”&nbsp;</li><li>Keeping abreast of factory technical bulletins and participating in factory-sponsored training classes as appropriate.</li><li>Providing an exceptional customer experience to drive loyalty</li></ul><h1>How will I know if I am successful?</h1>The performance of a Master Technician is measured by achieving:<ul><li>Targeted production</li><li>Targeted sales</li><li>Targeted Customer Satisfaction Index</li></ul><h1>What are the requirements for this job?</h1><ul><li>High School diploma or equivalent</li><li>2+ years experience as an automotive technician</li><li>Automotive technical training (varies based on store needs)</li><li>Attention to detail</li><li>Organization and follow-up skills</li><li>Valid in-state driver’s license and have and maintain an acceptable, safe driving record</li></ul><h1>What are the opportunities for career growth?</h1>Our Associates have many choices for career growth and development after success in a Service Technician role.&nbsp; Opportunities may include:<ul><li>Master-Certified Technician</li><li>Service Advisor</li><li>Service Management</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Ford Automotive Technician | AutoNation Ford of Corpus Christi | Pay starting at $33.25 flag

The receptionist receives incoming calls, determines the nature of each call and directs the caller to the appropriate person or department. Answers basic inquiries and takes messages. &nbsp; &nbsp;<h2>What are the day-to-day responsibilities?</h2><ul><li>Meet and greet customers in a professional manner</li><li>Operate switchboard telephone system</li><li>Communicate with callers in a professional, friendly and efficient manner, striving to minimize the amount of time spent on hold</li><li>Take thorough messages, indicating the callers first and last name, company name if applicable, the time and the message the caller wishes to leave</li><li>Provide basic information to callers who have general inquires</li><li>Assist with filing duties and other administrative tasks as needed</li><li>Prepare sales and service gas tickets for the Accounting Department</li><li>Serve as a backup to the Sales Department Cashier</li><li>Assist the General Manager with various clerical duties as needed</li><li>Attend meetings and trainings as scheduled</li><li>Perform other duties as assigned</li><li>Be friendly, professional, courteous and efficient when working with all customers and employees</li></ul><h2>What are the requirements for this job?</h2><ul><li>High School diploma or equivalent</li><li>Possess excellent written and verbal communication skills</li><li>Ability to operate a multi-line switchboard</li><li>Ability to read and comprehend instructions and information</li><li>Ability to work well with the public</li></ul><h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

24,276 Jobs