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Service and Support AdministratorSummary:&nbsp; Under the general supervision of the Director of Service and Support Administration and the direct supervision of the Service and Support Administration Managers, this position is responsible for the development of a person-centered plan for individuals that promotes self-determination.&nbsp;Assists individuals and their families/guardians to explore and obtain services and supports from variety of sources.&nbsp;Assures that services delivered are in compliance with Federal, State, local rules, regulations, statutes, standards as well as Board policy, regulations and procedures and related Operating Plans.&nbsp; Must strive to meet the Agency mission. and exemplify the Agency's core values. &nbsp;Essential Duties and Responsibilities:&nbsp;include the following. Other duties may be assigned.&nbsp;<ul><li>Coordinates the ongoing Individual Service Plan (ISP) process, to include thorough assessment of individuals served, coordination of ISP team meetings, development of a comprehensive ISP, ongoing reviews to ensure services and supports are provided in accordance with the ISP, verifies the ISP is designed to ensure health, safety and welfare, reflect current level of needs and services as based upon the results of the assessment process and expressed preference of individuals served.&nbsp; Ensures achievement of outcomes that are important to the individual and outcomes that are important for the individual are included in the ISP.&nbsp; &nbsp; &nbsp; &nbsp;As the team leader, addresses the balance of and any conflicts between what is important to the individual and what is important for the individual.&nbsp; &nbsp;</li><li>For assigned cases, coordinates ISP meetings in keeping with the philosophy of self-determination, plans services to meet assessed needs through one single unified ISP.&nbsp; Develops an ISP that supports the concepts and principles of self-determination in accordance with standards as defined through the Ohio Department of Developmental Disabilities rules and MCBDD policies and procedures.&nbsp; &nbsp; &nbsp; These self-determination principles and concepts will include individual’s choice of service providers, development of individuals budgets/personal resources, and individual control of services to the extent feasible for each person served.&nbsp;</li><li>Completes the writing of Individual Service Plans (ISPs) within the guidelines established by the SSA department so that the ISP is distributed to the team prior to service delivery date.&nbsp; communicates service dates, corrections, suspensions, disenrollment to Waiver Administration, coordinating changes, ISP revision/reviews, and preventative measures when applicable.&nbsp;</li><li>Will comply with all local, State, Federal rules regulations, statutes, and standards, including DODD and CMS interpretation of said rules.&nbsp;</li><li>Provides support and solicits active participation by the individual and significant others of their choice in the planning process.&nbsp;</li><li>Recommends as a team leader on each assigned individual’s ISP team, or a Medina County DD Board representative for an ICF (as assigned), so that a unified community plan of service can be developed.&nbsp;</li><li>Acts as primary point of coordination for person and between team members for the ISP. Attends meetings, hearings, etc. at sites located throughout the county and state. Assists individuals/families to exercise their rights (due process, access to financial rights and benefits, etc.).&nbsp; &nbsp; &nbsp; Provides feedback regarding the results of the ongoing service review process to individual/family and other appropriate parties. Assists the individual and their family with negotiating services, solving problems, addressing barriers, and making adjustments to the ISP as needed.&nbsp;</li><li>Promote the involvement of agencies/individuals to arrange services that significantly impact the life of the individual while eliminating duplication.&nbsp; Assist the individual in obtaining appropriate agency or community-based services.&nbsp;</li><li>Maintain records and reports in a timely and accurate manner, consistent with accreditation and regulatory standards or contracted agreement.&nbsp;</li><li>Complies with guidelines established by DODD and the Medina Board of Developmental Disabilities regarding reporting of alleged abuse and/or neglect and other incidents as outlined in OAC 5123:1-17-02: Major Unusual Incidents.&nbsp;</li><li>Maintain contact with the person served and all ISP team members in addition to maintaining effective working relationships with staff of other agencies and facilities, families, and the public.&nbsp;</li><li>May arrange for transportation for individuals or may provide transportation as a last resort.</li><li>Provides consultation to staff on specific cases.&nbsp;</li><li>In accordance with DODD requirements, will be responsible for documenting daily and submitting monthly Medicaid Waiver billing documentation in accordance with the Targeted Case Management and / or Medicaid Administrative Claiming Guide. Attends all required Targeted Case Management documentation and/or Medicaid Administrative Claiming training; identifies any training needs, and requests training and support to ensure complete and accurate documentation.</li></ul>Qualifications:&nbsp;Bachelor's degree (B. A.) from four-year college or university required.&nbsp;Applicant must meet the additional requirements as follows<ul><li>To perform this job successfully, an individual should have knowledge of Database software; Spreadsheet software, internal network functions, and Word Processing software.&nbsp; Must meet agency computer literacy requirements.&nbsp;</li><li>Must meet eligibility requirements for DODD Service and Support Certification.&nbsp;</li><li>Valid State of Ohio driver’s license required.&nbsp; Must meet agency driving requirements.&nbsp;</li><li>Must be available to work outside normal program hours and on a rotating "on-call" basis. Must be available to work a varied and flexible schedule to meet the needs of assigned individuals. Must be able to travel to various community-based sites or programs.&nbsp; Not all sites/environments are accessible regarding individuals with mobility issues.&nbsp;</li><li>Must meet all other agency employment requirements.&nbsp;</li><li>Must meet all requirements as outlined on the attached job description.</li></ul>Salary: At least $46,603 annually; to commensurate with education and experienceHours: Full-time exempt positionAvailable:&nbsp; Immediate StartDate Posted:&nbsp;August 28th 2025How to Apply:&nbsp; Submit employment application and resume to <a href="mailto:jobapps@mcbdd.org" target="_blank">jobapps@mcbdd.org</a>Questions:&nbsp; Please contact Katie Cantrell (Human Resources Clerk) at 330-725-7751 ext. 288The Medina County Board of Developmental Disabilities is an Equal Opportunity Employer

Medina County Board of Developmental Disabilities

Service and Support Administrator

JOB TITLE: &nbsp;Director of Government, Community, Racial &amp; Social JusticeDATE OF POSTING: &nbsp; August 19, 2025CLOSING DATE:&nbsp; &nbsp;&nbsp; &nbsp;September 3, 2025, or until filledSALARY/BENEFITS: &nbsp;$157,522ESTIMATED DATE TO FILL:&nbsp;&nbsp;October 1, 2025General Description of the Position’s Function and Purpose:The Director will lead the Indiana State Teachers Association’s Government, Community, Racial &amp; Social Justice department. This department carries out ISTA's activities associated with the legislature, the Indiana Department of Education and other state agencies and coordinates the engagement of ISTA members and community allies in supporting ISTA's legislative and policy goals. The department oversees statewide strategies to address human and civil rights inequities within Indiana with emphasis on racial and social justice. The department coordinates political action including the development of state, regional and local coalitions focused on issues of common concern including school referendums, school board elections, state legislative and other state-level offices, and statewide issues. The department trains staff and local leaders regarding community legislative and political action.This position reports to the Executive Director and is assigned to the Indianapolis Headquarters office with the ability to work from home on a Hybrid arrangement.Responsibilities:<ul><li>Leads/manages ISTA’s efforts to collaborate with and support communities of color and other allied organizations/coalitions to address racial and social inequities in Indiana’s public-school system</li><li>Directs all ISTA’s state-level legislative and political action programs to build bipartisan support for pro-public education priorities, this includes direct lobbying and managing staff lobbyists</li><li>Leads/manages school referendum and school board election advocacy</li><li>Sets expectations, develops plans, and manages processes to assess, improve, and maintain the integrity of our advocacy process</li><li>Leads strategic work teams as assigned</li><li>Develops training for members, local ISTA leaders and allied community partners on power building, strategy, and our key issues (racial and social justice, school funding and policy, professionalism in teacher, etc.)&nbsp;</li><li>Manages the department budget, program, and staff (i.e., three to five professional and associate staff)</li><li>Ensure compliance with internal policies and procedures within all responsible areas</li><li>Ensures compliance with relevant state lobbying and PAC regulations and ensures that all ISTA’s legislative and political work is done in an ethical/legal manner</li><li>Serve on the management and leadership teams in making strategic decisions for the organization as a whole</li><li>Other duties as assigned by the Executive Director</li><li>Builds and maintains positive working relationships with policymakers, ISTA leadership, members, community partners and other key stakeholders in support of ISTA’s goals&nbsp;</li><li>Collaborates effectively with all ISTA department directors, work teams and staff on issues as needed&nbsp;</li><li>Works as a liaison with the National Education Association on legislative, political, and racial and social justice issues on behalf of ISTA</li><li>Supports the ISTA Executive Director in political initiatives and the development of strategic partnerships on related matters&nbsp;</li></ul>Required Qualifications, Skills and Experiences:&nbsp;<ul><li>A bachelor’s degree is required.&nbsp;</li><li>Prior experience in diversity, equity and inclusion strategies, legislative/political action and/or lobbying and public policy analysis</li><li>Prior management experience required</li><li>Broad knowledge of public education and related issues&nbsp;</li><li>Organizing (legislative/political campaigns, community and/or union)&nbsp;</li><li>Advocacy (legislative, political, or issue-based)</li><li>Strategic campaign planning and implementation</li><li>Effective team leadership</li><li>Project management</li><li>General supervision of staff and staff development</li><li>Budget management</li><li>Ability to qualify as a registered lobbyist for the State of Indiana</li><li>A valid driver’s license and insured vehicle in good driving condition is necessary.</li><li>Ability to work long and/or variable hours, including evenings and weekends.&nbsp;</li></ul>Preferred Qualifications, Skills and Experiences:&nbsp;<ul><li>A master’s degree</li><li>K – 12 education public policy experience</li><li>Indiana legislative advocacy and/or election work</li><li>Voter data analytics knowledge/experience</li><li>Community organizing</li><li>Understanding of NEA state affiliate structures, governance, and traditions</li></ul>About ISTAISTA is a professional association organized to sustain quality public education, improvestudents’ educational opportunities and advance the professional status of educators.Our purpose is to develop and organize members as leaders, professionals, and active citizens to improve the professional status of educators and educational opportunities for Hoosier kids.Learn more about ISTA at&nbsp;<a href="https://www.ista-in.org/" target="_blank">ista-in.org</a>&nbsp;The Indiana State Teachers Association provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.Application ProcessApplications will be accepted through September 3, 2025, or until filled. Interested candidates should submit a resume, contact information for three professional references, and a cover letter outlining their experience and qualifications for the role to Nicole Wise at&nbsp;<a href="mailto:nwise@ista-in.org" target="_blank">nwise@ista-in.org</a>

Indiana State Teachers Association

Director Of Government, Community, Social and Racial Justice

Title:&nbsp;Custodial Services Assistant Division: Finance and Administration Department: Facility Operations and Planning FLSA Status:&nbsp;Non-Exempt Salary Range:&nbsp;Grade 7: $16.02/hour EEO Job Group:&nbsp;9 E8 Position Summary <ul><li>The University of Southern Indiana is accepting applications for&nbsp;Custodial Services Assistant.</li><li>Assists the Custodial Services Supervisor in daily operational management of the Custodial Services Department.</li><li>Coordinate the custodial supply and equipment receiving, internal distributions and inventory control, equipment repair and installation. Includes administrative maintenance of inventory, equipment, and similar necessary records. Provide a full range of custodial duties related to the cleaning and maintenance of multi-buildings and facilities and perform related work as required.</li></ul> Duties/Responsibilities&nbsp; <ul><li>Create and maintain the inventory records and locations of custodial supplies and equipment. Inspect, monitor, and maintain custodial equipment. Perform minor maintenance repairs and coordinate major repairs with vendors. Oversee and coordinate ordering, receiving, storage, and distribution of supplies and equipment. </li><li>Assist and coordinate in staff training of equipment, cleaning methods, procedures, and regulations. </li><li>Monitor and maintain custodial radio assignments, locations, and coordinates radio repairs. </li><li>Maintain various necessary operational records relating to Material Safety Data Sheets (MSDS) book, keys, attendance, and related custodial functions. </li><li>Coordinate, collect, and monitor campus biohazard waste and arrange for vendor disposal. </li><li>Assist with the dissemination of supply, equipment, and procedures training information to staff. </li><li>Keep a log of battery maintenance on equipment. </li><li>Perform initial new employee training program. </li><li>Assist the Information Technology department in installation, service, and software maintenance of custodial computers and equipment. </li><li>Acquire, install, maintain, and service various types of storage and dispenser units. </li><li>Maintain and monitor custodial setup furniture inventory and assigns storage locations. </li><li>Interface with vendors, faculty, and staff on resolution of problems or concerns as directed. </li><li>Perform custodial service and trouble calls for hygiene maintenance. </li><li>Collect and deliver bulbs and batteries to be recycled for custodial services to support services building. </li><li>Complete custodial staff laundry for first shift only. </li><li>Other duties as assigned.</li></ul> Required Knowledge and Skills <ul><li>High school diploma or GED required. </li><li>Valid driver’s license. </li><li>1 year of custodial experience in industrial or commercial cleaning required. </li><li>Must possess the ability to work independently and be self-motivated to complete tasks. </li><li>Working knowledge of computers, internet, and electronic e-mail system required. </li><li>Must possess the ability to work with a diverse group of individuals.</li></ul> Preferred Knowledge and Skills 5 years of experience is preferred. Regular Work Hours/Travel Requirements Standard hours are Monday through Friday, 8:00 a.m. to 4:00 p.m. Overtime may be required. Travel within the University and occasional travel to offsite University locations using an University vehicle is required. {if needed} About USI&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Southern Indiana is a public higher education institution located on a beautiful&nbsp;1,400-acre campus in Evansville, IN. We offer employees exceptional benefits! Benefits for this&nbsp;position include: <ul><li>Affordable medical, dental, vision, life and short term and long-term disability insurance plans.</li><li>Retirement plan where the University makes the total contribution equivalent to 7% of annual salary.</li><li>Full tuition fee waiver for employees/75% for spouses and dependent children.</li><li>Accrue up to 10 paid vacation days per fiscal year – accrual increases after 4, 7, and 11 years of service</li></ul> For more information about the benefits that USI offers, please visit <a href="http://www.usi.edu/hr/benefits" target="_blank">www.usi.edu/hr/benefits</a>. Application Process Click “Apply Now!” near the top right of this page to complete an application and upload application materials to the attention of the Search Committee Chair. Application materials should include: N/A Pre-Employment Screening A background check will be required for employment in this position. Authorization to Work in the United States USI typically will not sponsor an employment-related visa for this position. Interview Accommodations Persons with disabilities requiring accommodations in the application and interview process please contact the manager of Employment at <a href="mailto:mcweinzapf@usi.edu" target="_blank">mcweinzapf@usi.edu</a> or (812) 464-1840. Contacting the manager of Employment is intended for use in seeking disability-related accommodations only. For general applicant inquiries, contact Human Resources at <a href="mailto:HumanRes@usi.edu" target="_blank">HumanRes@usi.edu</a> or (812) 464-1815. EEO Statement USI is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities

University of Southern Indiana

Custodial Services Assistant

Title:&nbsp;Senior Administrative Assistant Division: Provost's Office Department: College of Liberal Arts FLSA Status:&nbsp;Non-Exempt Salary Range:&nbsp;Grade 5: $13.63/hour EEO Job Group:&nbsp;5 E6 Position Summary The University of Southern Indiana's College of Liberal Arts is accepting applications for Senior Administrative Assistant to provide support two of our departments, Psychology and Communication and Media. Duties/Responsibilities&nbsp; <ul><li>Provides administrative support for department chairs, faculty, students, and administrative staff to provide excellent student service, achieve recruitment and retention initiatives and advance the mission of the College of Liberal Arts and USI. </li><li>Provides available data as requested and assists in assembling information for departmental and college reports or presentations including, but not limited to, any accreditation, assessment, scholarships, recruitment, and retention purposes. </li><li>Provides receptionist service by greeting visitors, answering telephone, routing mail, and performing gatekeeping functions. </li><li>Answer inquiries provide guidance and refer inquirers to appropriate departments, university units, faculty and advisers as needed. </li><li>Assist with the registration process by assigning departmental advisors for students as needed and assisting with students’ registration procedures and class schedule changes. Maintains student files as applicable. </li><li>Assist in the preparation of academic schedules and ongoing schedule modifications. </li><li>Assist in the preparation of faculty schedules and load reports. </li><li>Assist in ordering office supplies and class materials and maintaining inventory of supplies. </li><li>Perform monthly reconciliation of credit card purchases. </li><li>Assist with event planning, including reserving event spaces, ordering catering, ordering promotional materials, etc. </li><li>Attend meetings and when appropriate, take minutes for distribution to faculty and future accreditation reviewers. </li><li>Other duties as assigned.</li></ul> Required Knowledge and Skills <ul><li>High school diploma/GED required. </li><li>Familiarity with Outlook, Word, PowerPoint, and Excel programs required. </li><li>Strong verbal and written communication skills required. </li><li>Excellent customer service skills are required. </li><li>Strong organizational skills and attention to detail required.</li></ul> Preferred Knowledge and Skills <ul><li>College course work preferred. </li><li>Two years’ work experience in an office setting preferred. </li><li>Experience with Blackboard, Banner, and Cognos preferred.</li></ul> Regular Work Hours/Travel Requirements <ul><li>Standard work hours are Monday through Friday, 8 a.m. to 4:30 p.m.</li><li>Occasional overtime may be required.</li></ul> About USI&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp; The University of Southern Indiana is a public higher education institution located on a beautiful&nbsp;1,400-acre campus in Evansville, IN. We offer employees exceptional benefits! Benefits for this&nbsp;position include: <ul><li>Affordable medical, dental, vision, life and short term and long-term disability insurance plans.</li><li>Retirement plan where the University makes the total contribution equivalent to 7% of annual salary.</li><li>Full tuition fee waiver for employees/75% for spouses and dependent children.</li><li>Accrue up to 10 paid vacation days per fiscal year – accrual increases after 4, 7, and 11 years of service</li></ul> For more information about the benefits that USI offers, please visit <a href="http://www.usi.edu/hr/benefits" target="_blank">www.usi.edu/hr/benefits</a>. About the Department For more information about these departments please visit their websites. <a href="https://www.usi.edu/liberal-arts/psychology" target="_blank">https://www.usi.edu/liberal-arts/psychology</a> <a href="https://www.usi.edu/liberal-arts/communications" target="_blank">https://www.usi.edu/liberal-arts/communications</a> Application Process Click “Apply Now!” near the top right of this page to complete an application and upload application materials. Application materials should include: <ul><li>Resume</li></ul> Pre-Employment Screening A background check will be required for employment in this position. Authorization to Work in the United States USI will not sponsor an employment-related visa for this position. Interview Accommodations Persons with disabilities requiring accommodations in the application and interview process please contact the manager of Employment at <a href="mailto:mcweinzapf@usi.edu" target="_blank">mcweinzapf@usi.edu</a> or (812) 464-1840. Contacting the manager of Employment is intended for use in seeking disability-related accommodations only. For general applicant inquiries, contact Human Resources at <a href="mailto:HumanRes@usi.edu" target="_blank">HumanRes@usi.edu</a> or (812) 464-1815. EEO Statement USI is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities

Senior Administrative Assistant

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. The Director of Configuration Management (SACM) is the Process Owner for the Service Asset and Configuration Management process. The role is responsible for ensuring the CMDB meets its goals in terms of scope, accuracy, and useability to provide support to the ITSM processes and benefit to the organization. The role provides technical and strategic direction for the area, and day-to-day direction to a team of SACM Specialists. The position requires working with stakeholders, infrastructure support teams, management, architecture, application support teams and other areas throughout the organization in support of the goals of the CMDB, as these areas are often providers and well as consumers of CMDB data. Close interaction with the Management &amp; Budget team (that own asset management) and the Event Management team are required as these areas have strong interdependencies with SACM. Responsibilities will include: -Manage day-to-day operational aspects of the Service Asset Configuration Management team (includes data governance, data validation, task approval, working with the CI Custodians); -Directly manage staff responsible for SACM; -Define and drive strategic direction to progress CMDB quality and process efficiencies; -Work with stakeholders to gather and document new requirements; -Work with the architecture and development areas on new SACM requirements. Test, approve, and demo functional changes to stakeholders; -Institute policies and procedures concerning services, methods, standards, and scope for providing services; -Publish CMDB Governance metrics, and establish CMDB data remediation processes: work with support teams, partners, and stakeholders to ensure CMDB quality; -Implement, configure, and maintain all CMDB processes, work instructions and activities in compliance with the information technology infrastructure library (ITIL) framework; -Ensure support documentation exists for the CMDB. Ensures internal processes, procedures, tools, data definitions are documented, maintained with accuracy, and are adhered to in day-to-day operations; -Assist in defining and registering of configuration items (CIs); the appropriate level of attributes, and relationships required to support IT Service Management (ITSM) processes; -Establish CMDB Data governance processes of measurement and remediation; -Reconcile CMDB data when exceptions are noted between CMDB, discovery information, and other authoritative production data repositories; -Support the design, development, and implementation of automated processes for gathering, populating, and maintaining CMDB data; -Ensure that changes to the Configuration and Asset Management methods and processes are properly approved and communicated to staff before being implemented; -Oversee special projects and initiatives as assigned. HOURS/SHIFT Day - Due to the necessary technical duties of this position in a 24/7 operation, the candidate may be required to work various shifts such as weekends and/or nights/evenings. WORK LOCATION Brooklyn, NY TO APPLY Special Note: Taking and passing civil service exams are necessary to maintain employment with the City of New York. Please check the Department of Citywide Administrative Services (DCAS) website (<a href="http://www.nyc.gov/html/dcas/html/work/exam_monthly.shtml" target="_blank">http://www.nyc.gov/html/dcas/html/work/exam_monthly.shtml</a>) for important exam filing information. Please ensure that you are either a permanent employee in the civil service title listed on this posting, or, that you file for the examination when there is an open filing period. For more information regarding the civil service process, please visit the DCAS website at: <a href="http://www.nyc.gov/html/dcas/html/work/work.shtml" target="_blank">http://www.nyc.gov/html/dcas/html/work/work.shtml</a> * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration Please go to <a href="http://www.cityjobs/jobs/search" target="_blank">www.cityjobs/jobs/search</a> and search for Job ID # 731803 SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program. OTI participates in E-Verify TELECOMMUNICATIONS MANAGER (NO - 8298A<h4>Minimum Qualifications</h4>1. A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or 2. An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or 3. Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.<h4>Preferred Skills</h4> The successful candidate should possess the following:-Bachelor’s or associate degree in computer science, information technology, engineering or business administration + 5 years experience, or 8 years’ equivalent experience -ITIL v3/2011 Foundation certification and applied knowledge of real-world ITSM environments, specifically knowledge of Incident and Change processes -Experience in managing direct reports, and being responsible for a functional area -Experience in strategic planning, and project implementation -Ability to work across the organization to maintain communication channels with the Infrastructure Project Delivery teams, vertical leads, and 3rd party vendors to ensure successful implementations -Practical experience of ServiceNow CMDB, hardware and software asset management, and configuration management, discovery, and service mapping implementations -Demonstrable technical understanding of ServiceNow CMDB including knowledge of Class model, CSDM, Business rules, and data policy controls. The role does not involve development but a good knowledge of ServiceNow’s capabilities is required -A strong customer service attitude is required -Ability to manipulate date in common tools such as Access or Excel including use of functions and macros -Ability to analyze data trends and produce quality documentation such as requirements, process flows, procedures, and policy documents <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Office of Technology & Innovation (OTI)

Director, Configuration Management (SACM) | City of New York Jobs

FOR OTI EMPLOYEES ONLY -Plan and implement projects based on defined objectives and goals determined by Threat Management leadership; -Oversee the Agency Incident Response Readiness (AIRR) program staff to ensures project deliverable are met; -Oversee the cyber asset information toolset; -Oversee agency incident response training; -Help define project scope, goals and deliverables; -Define tasks, required resources, and milestones of the project; -Allocate project resources and tasks based on availability; -Create project schedule and timeline; -Track deliverables and milestones; -Monitor and report on project progress; -Present to stakeholders reports on progress as well roadblocks faced; -Implement and manage change when necessary to meet project outputs; -Evaluate, assess and report result of project; -Lead regular project meetings; -Manage Proofs-of-Concept (PoC) trials for new technology solutions as part of ongoing projects or as independent projects; -Provide weekly project reports and metrics to key stakeholders; -Liaise with other city government agencies to facilitate project completion; -Build and maintain professional contacts with customers, stakeholders, and vendors; -Handle special projects and initiatives as assigned. HOURS/SHIFT Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings. WORK LOCATION Brooklyn, NY TO APPLY FOR OTI EMPLOYEES ONLY * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration Please go to <a href="http://www.cityjobs.nyc.gov" target="_blank">www.cityjobs.nyc.gov</a> and search for Job ID #725855 SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL OTI participates in E-Verify IT SECURITY SPECIALIST - 95622<h4>Minimum Qualifications</h4>A baccalaureate degree from an accredited college and four years of satisfactory full-time experience related to projects and policies required by the particular position; or, Education and/or experience which is equivalent to "1" above.<h4>Preferred Skills</h4> The preferred candidate should possess the following: -3+ years project management experience in IT-ITIL, ITSM, PMI certification preferred-Agile and Scrum project development and deployment experience preferred-Self-starter, detail-oriented, reliable, and accountable-Experienced in integrated cybersecurity assessment frameworks and lifecycles, developing and conducting cyber tabletop exercises, Salesforce development including dashboarding and metrics tracking, developing and delivering cyber incident response training and developing Power BI applications-Familiarization with cyber asset information tools-Experienced in working with large and small teams and rapid delivery from prototype to finished product-Business &amp; IT strategy experience-Excellent written and verbal communication skills-Knowledgeable of cyber incident handling and response processes-Familiarity of security log management and change control-Experienced in developing cybersecurity policies and standards that align with existing state and/or federal policies. <h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City Residency is not required for this position <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

AIRR Project Manager | City of New York Jobs

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. We are seeking a Senior Director of DevOps to lead our team, shape our DevOps strategy, and drive modernization and innovation. Reporting to the Acting Associate Commissioner of Application Engineering in the OTI Applications division, you’ll oversee directors and technical managers working on mission-critical systems, leveraging cutting-edge technologies and cloud services. Your role includes cultivating strong leaders, mentoring staff, promoting innovation, optimizing development workflows, and enhancing cost efficiency in product delivery and maintenance. This is one of the most critical positions within the Applications division. As Senior Director, you will manage over 50 staff members who perform some of the agency’s most core technical functions, covering all custom, mobile, ServiceNow and COTS development and support, and including critical citywide systems such as 311, MyCity, and NYC.gov. About our team: The DevOps team, part of the OTI Applications division, manages and supports over 150 applications, tools, and services essential for the City of New York. These include both public-facing and internal web applications critical for the city's operations and communication with the public. We pride ourselves on employing modern technologies across our application portfolio, such as AWS, Azure, Azure OpenAI, containerization, Elastic, and Azure DevOps. Additionally, we build and maintain native mobile applications, and we expedite system development by leveraging SaaS products such as Microsoft Dynamics 365, Salesforce, and ServiceNow. Responsibilities will include: -Lead the Application Engineering DevOps unit, providing strategic direction and technical oversight. -Drive the development and support of major initiatives within the Applications division. -Cultivate a collaborative culture and establish learning paths for team members. -Develop and implement robust support models for all products and services deployed. -Oversee the engineering, development, deployment, and support of on premise and cloud-based applications and services. -Oversee the full lifecycle of application development and the delivery of complex product portfolios. -Develop and execute strategies for ongoing infrastructure enhancement and upgrade. -Ensure compliance with processes and procedures established by service management teams. -Set scope and delivery expectations with business partners, product teams, and customers. -Work closely with the Application Project Management unit to ensure timely completion of software projects. -Remove obstacles, close gaps, and manage and mitigate risks to ensure delivery on time, on budget, and with impeccable quality. -Ensure high-quality talent, bench strength and succession planning through best practices in recruiting, selection, training, developing, and retaining IT professional staff. -Manage special projects and initiatives as assigned. HOURS/SHIFT Day - Due to the necessary management duties of this position in a 24/7 operation, the candidate may be required to be on call and work various shifts such as weekends and/or nights/evenings. WORK LOCATION: Brooklyn, NY TO APPLY Special Note: Taking and passing civil service exams are necessary to maintain employment with the City of New York. Please check the Department of Citywide Administrative Services (DCAS) website (<a href="http://www.nyc.gov/html/dcas/html/work/exam_monthly.shtml" target="_blank">http://www.nyc.gov/html/dcas/html/work/exam_monthly.shtml</a>) for important exam filing information. Please ensure that you are either a permanent employee in the civil service title listed on this posting, or, that you file for the examination when there is an open filing period. For more information regarding the civil service process, please visit the DCAS website at: <a href="http://www.nyc.gov/html/dcas/html/work/work.shtml" target="_blank">http://www.nyc.gov/html/dcas/html/work/work.shtml</a> * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration Please go to <a href="http://www.cityjobs/jobs/search" target="_blank">www.cityjobs/jobs/search</a> and search for Job ID #731246 SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program. OTI participates in E-Verify TELECOMMUNICATION MANAGER - 82984<h4>Minimum Qualifications</h4>1. A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or 2. An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or 3. Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.<h4>Preferred Skills</h4> Who are you?-A visionary who understands the big picture. -Loves new challenges and thrives in solving problems. -Values autonomy, takes calculated risks, and gets stuff done. Preferred Skills -Significant years of progressive leadership experience in managing software development and DevOps teams. -Deep understanding of hardware, networking, and cloud solutions. Strong expertise in architecture, covering applications, data, and infrastructure. -Keen understanding of financial control and budget management. -Ability to work collaboratively in teams and develop meaningful relationships to achieve a common goal. -Experience in Java enterprise programming and Java frameworks, C/C++ and scripting languages (Perl, PHP, Python, Ruby), and open-source web and server products. -Experience in leading implementations of packaged cloud solutions such as Salesforce, SAP, ServiceNow, and Microsoft Dynamics is highly desirable. -Exceptional problem-solving, negotiation, and conflict resolution skills. -Excellent communication, presentation, and stakeholder management skills.-Ability to thrive in rapidly advancing, changing, and delivery-focused environments. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Senior Director, DevOps | City of New York Jobs

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology, and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. About New York City Cyber Command OTI’s Office of Cyber Command is committed to protecting City systems that provide vital services to New Yorkers from cyber threats, and helping residents become safer in their digital lives. As the organization defending the largest municipality in the country, Cyber Command is charged with directing citywide incident response, setting citywide cybersecurity policies and standards and working with city agencies to strengthen their cyber defenses. Job Description Counter Threat Automation Developer within NYC Cyber Command perform many critical functions within the Threat Management discipline. Among these functions is providing the key verticals of the Threat Management team with technical support via the development and deployment of key tools and platforms that enable the teams to function effectively. This role is explicitly for a developer with experience in web application development as well as an understanding of cyber security and incident response. Responsibilities will include: -Design and implement security solutions across multiple platforms; -Integrate innovative and custom technology to improve data collection, detection, analysis, and monitoring efforts; -Create well documented and clearly articulated code, process and services documentation; -Assist during Incident Response by providing dynamic and rapid deployment of custom tooling and scripts; -Develop and deploy custom tools, and platforms utilized by the Threat Management team in their day to day activities; -Test and deploy programs and applications; -Troubleshoot, debug, maintain and improve existing software; -Compile and assess user feedback to improve software performance; -Observe user feedback to recommend improvements to existing software products; -Understanding REST and SOAP API usage and implementing solutions utilizing APIs from NYC3 utilized solutions; -Handle special projects and initiatives as assigned. HOURS/SHIFT Day - Due to the necessary support duties of this position in a 24/7 operation, the candidate may be required to work various shifts such as weekends and/or nights/evenings. WORK LOCATION Brooklyn, NY TO APPLY Only permanent employees in the title and those who took and passed the recent civil service exam are eligible to apply. * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration Please go to <a href="http://www.cityjobs/jobs/search" target="_blank">www.cityjobs/jobs/search</a> and search for Job ID # 731863 SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program. OTI participates in E-Verify CYBER SECURITY ANALYST - 13633<h4>Minimum Qualifications</h4>1. A baccalaureate degree, from an accredited college including or supplemented by twenty-four (24) semester credits in cyber security, network security, computer science, computer programming, computer engineering, information technology, information science, information systems management, network administration, or a pertinent scientific, technical or related area; or 2. A four-year high school diploma or its equivalent approved by a State’s department of education or a recognized accrediting organization and three years of satisfactory experience in any of the areas described in “1” above; or 3. Education and/or experience equivalent to “1” or “2”, above. College education may be substituted for up to two years of the required experience in “2” above on the basis that sixty (60) semester credits from an accredited college is equated to one year of experience. In addition, twenty-four (24) credits from an accredited college or graduate school in cyber security, network security, computer science, computer programming, computer engineering, information technology, information science, information systems management, network administration, or a pertinent scientific, technical or related area; or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience.<h4>Preferred Skills</h4> The preferred candidate should possess the following: -Proficient in Python, with knowledge of web frameworks -Proficient in git version control and git life-cycle development -Excellent verbal and written communication skills are required -A basic understanding of Agile development model -Understanding of fundamental design principles behind scalable applications and experience implementing micro-service applications utilizing scalable solutions -Understanding of public cloud platforms and experience with utilizing platforms such as Azure, AWS or Google Cloud -Experience working in a security environment and/or supporting security teams from a technical standpoint <h4>55a Program</h4> This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. <h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Counter Threat Automation Developer | City of New York Jobs

Qualifications: 48 College Credits or an Associate's Degree or passed the State Title I Paraprofessional Test&nbsp; Experience working with children, along with an interest in education&nbsp; Good written, communication, and conflict prevention skills&nbsp; Ability to work as a team player to carry out responsibilities effectively and cooperatively&nbsp; Able to supervise students during lunch and recess&nbsp; Lunch, recess, and restroom coverage daily Ability to maintain strict confidentiality&nbsp; Hourly rate: $20.00 per hour *In accordance with S-414/A-3188 (<a href="http://www.njleg.state.nj.us/2018/Bills/S0500/414_R2.HTM" target="_blank">http://www.njleg.state.nj.us/2018/Bills/S0500/414_R2.HTM</a>), school districts, charter schools, nonpublic schools, and contracted service providers (“employers”) are required to review the last twenty years of employment history of prospective employees to ascertain allegations of child abuse or sexual misconduct. It explicitly prohibits such employers from hiring a person serving in a position which involves regular contact with students unless the employer conducts a review of the employment history of the applicant by contacting former and current employers and requesting information regarding child abuse and sexual misconduct allegations.

Cherry Hill Township Board of Education

Educational Assistant - Cafeteria and Recess

Qualifications: NJ School Nurse Certificate OR NJ Substitute School Nurse Certificate (eligible with RN License) Experience with secondary level preferred&nbsp; Assists in planning and implementing a health services program based on the health needs of students Interpret health needs to students, parents/guardians and school personnel Maintains health records consistent with state and local requirements Excellent communication and organizational skills&nbsp; *In accordance with S-414/A-3188 (<a href="http://www.njleg.state.nj.us/2018/Bills/S0500/414_R2.HTM" target="_blank">http://www.njleg.state.nj.us/2018/Bills/S0500/414_R2.HTM</a>), school districts, charter schools, nonpublic schools, and contracted service providers (“employers”) are required to review the last twenty years of employment history of prospective employees to ascertain allegations of child abuse or sexual misconduct. It explicitly prohibits such employers from hiring a person serving in a position which involves regular contact with students unless the employer conducts a review of the employment history of the applicant by contacting former and current employers and requesting information regarding child abuse and sexual misconduct allegations.

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