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Job description Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. The role holder is responsible for turning revenue opportunities brought by PCM Sales, RM’s and Client Service Officers into realized revenue. This position manages the end-to-end customer implementation function for Payments and Cash Management (PCM), ensuring proper staffing, policies, procedures and work tools are in place to support the function. They will also ensure all new and existing business relationships for complex, high-value clients, including local and Group relationships, are managed to successful completion to achieve total customer satisfaction and optimized revenue. As our Senior Implementation Manager you will:<ul><li>Manage the end-to-end client implementation process</li><li>Ensure a direct bottom line impact by enabling the flow of new revenue through the client implementation process</li><li>Ensure a direct impact to customer perception of HSBC by providing a high quality on-boarding experience</li><li>Partner with sales to conduct scope/discovery meetings with client to develop solutions and strategies that align with the client’s business and technical needs</li><li>Develop Business Requirements Documents and Project Plans outlining clear scope of work with milestones, deliverables and timelines for internal and external stakeholders, including clients</li><li>Ensure implementation scope is fully articulated and agreed with the client, project team and all key stakeholders</li><li>Drive deals through the implementation process as quickly and efficiently as possible to enable speed to revenue realization</li><li>Act as a single point of contact for clients during the implementation process.&nbsp; Take ownership, lead and track client issues/problems and work with the client and internal stakeholders to resolve</li><li>Advocate for the client across the HSBC network of more than 68 markets during the implementation process to ensure the implementation proceeds at pace</li><li>Provide a positive and professional onboarding experience for all new customers</li><li>Help to generate future business from existing customers</li><li>Manage the resolution of client issues via e-mail, telephone/Zoom or in-person in a timely and accurate manner</li><li>Manage and coordinate complex and very complex GPS (Global Payment Solutions) client implementation plans involving a wide range of commercial cash management products for key countries and group business relationships</li><li>Establish and develop close working relationships with pertinent country and Group offices and operational areas to facilitate efficient customer implementation</li></ul> For this role, HSBC targets a pay range between $75,000 and $155,000. The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location. At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle. Requirements You´ll likely have the following qualifications to succeed in this role:<ul><li>Qualification to a University Degree and/or training courses</li><li>In-depth knowledge of commercial cash management and electronic banking products or equivalent</li><li>Proven ability to deliver creative and flexible customer solutions</li><li>Ability to understand a customers business and the fundamentals of running a business</li><li>Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues</li><li>Ability to interact with business customers at all levels</li><li>Project Management skills</li><li>Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders</li><li>Excellent time management, planning and organizational skills</li><li>Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations</li></ul> In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position. As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future! All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

HSBC

Senior Implementation Manager

At Texas Roadhouse, we are a people-first company that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We’re about loving what you’re doing today and preparing you for what you’ll be doing tomorrow. Are you ready to be a Roadie?Texas Roadhouse is looking for a legendary Kitchen Manager to oversee all Back of House operations and be responsible for purchasing, receiving, preparing, and presenting all food products in a timely manner, according to established recipes, and procedures. If you have a passion for made from scratch food, apply today!As a Kitchen Manager your responsibilities would include:<ul><li>Supervising and overseeing the production and preparation of food in a manner consistent with established recipes and procedures</li><li>In conjunction with all management, enforcing compliance with all employment policies and overseeing cleanliness of restaurant and safety of guests at all times</li><li>Directing productivity to monitor and maintain efficient and effective food item ticket times</li><li>Managing performance of Back of House employees, including conducting performance evaluations, coaching, and discipline</li><li>Assisting with the development of all key employees, assistant managers, and hourly employees by providing daily feedback on performance during one-on-ones</li><li>Conducting formal line Taste &amp; Temp checks as part of overall responsibility for inventory and safety in the kitchen</li><li>Overseeing the proper handling, maintenance, and storage of all items</li><li>Understanding, managing, and practicing safe food handling procedures</li><li>Managing food costs, tracking waste, and controlling kitchen labor costs</li><li>Directing work for Back of House employees, including setting hours and weekly schedules, and assigning tasks before, during and after open hours of the restaurant</li><li>Training Back of House employees on equipment maintenance and cleaning procedures</li><li>Reviewing applications, interviewing, and hiring or making recommendation to hire Back of House employees</li><li>Creating a safe, fun, and clean work environment for the staff in a manner consistent with our core values and operational goals</li></ul>At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities. We offer a comprehensive total rewards package after 30 days of employment to Restaurant Managers that meet our benefit eligibility requirements. The total rewards package includes, but is not limited to, the following:<ul><li>A choice of medical plans that are best in class</li><li>Dental and Vision Insurance</li><li>Paid Vacation, Parental, Donor, Bereavement and 100% Paid Maternity Leave</li><li>Adoption Assistance</li><li>Short-Term and Long-Term Disability</li><li>Life, Accident and Critical Illness Insurance</li><li>Identity Theft Protection</li><li>Employee Assistance Program</li><li>Business Travel Insurance</li><li>401(k) Retirement Plan</li><li>Flexible Spending Accounts</li><li>Tuition Reimbursements up to $5,250 per year</li><li>Monthly Profit-Sharing Program</li><li>Quarterly Restricted Stock Units Program</li><li>Many opportunities to support your community</li><li>Annual holiday bonus</li></ul>We are proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, gender, pregnancy, gender identity, disability, veteran status, sexual orientation, citizenship, national origin, or any other legally-protected status. We encourage and welcome all applicants to apply.

Texas Roadhouse

Kitchen Manager

Job description Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share. The US Data Engineering Lead is accountable to the US Global Business/Global Function (GB/GF) for end-to-end execution and delivery of all Group Data Technology Services consumed by the GB/GFs, including Change the Bank (CTB) programs and Run the Bank (RTB) production services. The job holder will oversee the delivery of GDT initiatives in the US market locally and globally. This involves accountability to provide a holistic view on financials, risk and controls, project planning, projects delivery, production quality, and people strategy, to be responsible for driving GDT-US and support the Business, and Architecture. This role will report to the Group Data Engineering lead for the Americas. (Should this be Report to Group Data Technology Lead for Americas?). Him/her will work to ensure world class technology solutions that enable Business success by leading strategy and delivery. This is a commercially astute role, where an excellent communicator and able to partner strongly with GDT service line stakeholders (GDT Exco) and Market leadership stakeholders. Drive collaboration to define technology strategies, create new solutions and drive a culture of continuous improvement. In addition, partnering with other DBS and IT counterparts, at various executive levels of the organisation including in-country leadership (CEO, COO, CIO). As our Capability Lead, US Data Engineering you will: <ul><li>Directly and indirectly manage teams based in the US, India</li><li>Oversee GDT business applications/services that service GB/GFs in the US and globally</li><li>Drive execution of data programs that enables US strategy and Global strategy to achieve business and technology goals</li><li>Handle all GDT diverse technology from legacy to mid-tier and Cloud. In addition, progressively replaced with strategic alternatives</li><li>Oversee solution design incorporating data strategy and architecture guidance</li><li>Development and deployment to transform the Data technology landscape include a number of capabilities to enable business growth, mitigate data risk across all markets</li><li>Manage of the program to ensure development and deployment objectives are met in conjunction with technology risk mitigation objectives are aligned with group strategic directives and new ways of working</li><li>Establish partnerships with external organizations to leverage expertise and resources</li><li>Drive execution of all programs for the service upliftment of platforms within GDT</li><li>Vendor management covering a diverse number of 3rd parties. Work with vendors on Request for Proposals (RFP)</li><li>Annual Operating Plan (AOP) responsibility</li></ul>For this role, HSBC targets a pay range between $180,300 and $270,400. The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location. At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle. Requirements You´ll likely have the following qualifications to succeed in this role: <ul><li>Experience running Data Programs and/or organizations at a large financial services institution</li><li>Experience with architecture design principles and technical definition/execution of large programs</li><li>Experience leading Data applications to support Enterprise strategy</li><li>Significant experience in executing Data migration programs between platforms to enable business growth with cost benefits</li><li>Technical knowledge on Data Platforms and the new trends (data analytics on Cloud)</li><li>Demonstrate knowledge of Financial Services (Banking, Wealth Management, and Capital Markets)</li><li>Demonstrated knowledge of data structure, data architecture, data systems/tools and related software and data management policies and practices in a complex organizational environment</li><li>Prove record of making sound judgments, effective leadership, including the ability to balance team and individual responsibilities; building teams and consensus; getting things done through others not directly under his/her supervision; and working ethically and with integrity</li><li>Prove record of effective management, including planning and decision-making, identifying priorities, and bringing projects to successful completion in a timely manner; choosing the right solution, problem solving and maintaining a focus on high standards and quality</li><li>Excellent interpersonal skills – ability to work across organizations</li><li>Strong influencing and negotiating skills</li><li>Excellent written communications skills – ability to clearly document the current state and recommendations</li><li>Experience in planning and managing significant expenditure in a complex organization</li><li>Ability to work across cultures and all locations in a complex, matrix organization</li><li>Ability to work with vendors to identify opportunities and partnerships</li></ul>In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the U.S. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position. As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future! All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

Capability Lead, US Data Engineering

We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in.L.L.Bean is currently searching for a Retail Visual Store Team Leader to join our team in our Oakbrook Center Retail Store, located in Oak Brook, IL.This important position drives business results, directs team talent, supports the store leadership team, and ensures delivery of the legendary L.L.Bean customer experience within an outdoor lifestyle concept retail store. The Store Team Leader also promotes the company's core values of Outdoor Heritage, Integrity, Service, Respect, Perseverance, and Safe and Healthy Living to ensure the integrity of the brand, culture, and mission of L.L.Bean is upheld at all times.&nbsp;&nbsp;The supervisor will have a specialty in Merchandising.<ul><li>This is a support role under the Product area of responsibility for stores.</li><li>Plans maps and executes floor sets by translating Trail Guide and floor sets into compelling and inspiring merchandise presentations</li><li>Analyzes reports and uses business acumen to make smart decisions to drive sales</li><li>Completes and supports all visual display and windows execution</li><li>Works closely with Operations Productivity team to plan and efficiently process floor sets and replenishment</li><li>Executes marketing signage and promotions</li><li>Executes markdowns and merchandise recovery</li></ul>​Responsibilities:Customer Experience:<ul><li>Models and fosters an environment where service is the top priority. Enthusiastically seeks opportunities to convert every customer that enters the store continually striving to drive sales and brand loyalty through great service. Rallies the rep team towards the same objectives.</li><li>Acts as a Leader on Duty as scheduled to drive conversion and sales.</li><li>Leverages business reports including Qualtrics, variance reporting, and merch group sales to analyze trends, understand wins and identify opportunities. Builds compelling actions to enhance customer loyalty and improve service metrics through introspective business analysis and strong acumen skills.</li><li>Executes and implements all recognition programs including living the legend efforts, in-store contests, etc.</li><li>Reviews all forward-looking business events (holidays, promotional weekends, market trends).</li><li>Develops meaningful activations and selling efforts to drive even greater sales results.</li><li>Ensures that the sales floor is full, and all sizes are represented by performing regular size audits.</li><li>Ensures the highest level of fitting room service is occurring driving conversion and UPT.</li></ul>Training:<ul><li>Supports and trains associates, communicating standards and processes, company policies, and procedures</li><li>Has a passion for learning and sharing product knowledge as a tool to build the sale and increase customer loyalty.</li><li>Delivers GUIDE training for new hires as well as ongoing GUIDE training efforts for year-round team members in conjunction with the exempt leader team. Ensures all guides are performing at a high level and 30-day/ongoing assessments are completed.</li><li>Supports, directs, and develops store champions (buddies) and experts.</li><li>Facilitates all new hire product training modules for store or area of responsibility and develops a strategy and execution plan for delivering all seasonal product training materials.</li><li>Maintains and manages all employee-facing communication including break room messaging, and communication boards. Ensures start-up meetings are occurring, and that content is compelling and inspiring.</li></ul>Total Store Accountability:<ul><li>Aids in the achievement of all financial measures as well as area-specific metrics.</li><li>Keyholder as required serving as a potential opener/closer for the store.</li><li>Prepares &amp; communicates daily task responsibilities to staff. Leverages knowledge and strengths to foster growth and development of the team</li><li>Recommends adjustment to staffing levels/schedules to meet work requirements.</li><li>Address and respond to employee issues/conflicts related to day-to-day operations within defined parameters in accordance with company policies and procedures under direction of supervisor.</li><li>Provides in-the-moment input, feedback, and coaching. If performance concerns exist, hands off to store management for performance management process</li><li>Contributes to Peak planning preparation and readiness.&nbsp;</li><li>Leverages knowledge and strengths to foster growth and development of the team.</li><li>Expense management ownership ensuring proper use of resources and adherence to budgetary guidelines with a focus on payroll management.</li><li>Is an active participant in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner.</li><li>As assigned:<ul><li>Maintains the cash office per policy ensuring proper signatures, accurate reconciliation, and general organization is achieved.&nbsp;</li><li>Ensure the service hub is fully stocked, free of clutter, and operating effectively.&nbsp;</li><li>Accountable for cashier execution and efficiency with a focus on service delivery.&nbsp;&nbsp;&nbsp;&nbsp;</li></ul></li></ul> Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels. Education Level: 2-Year Associates Degree Years of Experience: 2+ Skills and Qualifications:<ul><li>Associate degree or equivalent with at least 2 plus years of retail experience in relevant retailer</li><li>Excellent organizational and time management skills</li><li>Systems knowledge (POS, Word, Excel) and comfort with social media platforms</li><li>Capability to build strong partnerships and to work collaboratively to achieve goals</li><li>Ability to inspire and motivate others</li><li>Ability to maintain a high level of enthusiasm and a positive attitude</li><li>Demonstrated interpersonal, written and verbal communication skills</li><li>Ability to work a flexible schedule including nights, weekends and holidays</li><li>Mobility and desire to relocate a plus</li></ul>At L.L.Bean we understand that all employees are responsible for creating and fostering an inclusive environment where everyone can be themselves at work and make it easy for others to do the same.If you think you would do great in this role we encourage you to apply, even if you don't meet 100% of the qualifications.If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside—we’re all in. Visit llbeancareers.com to learn more.Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves – because &nbsp;the uniqueness of each individual makes L.L.Bean better.

274 Jobs in Des Plaines, IL, USA