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JOB TITLE: &nbsp;Director of Government, Community, Racial &amp; Social JusticeDATE OF POSTING: &nbsp; August 19, 2025CLOSING DATE:&nbsp; &nbsp;&nbsp; &nbsp;September 3, 2025, or until filledSALARY/BENEFITS: &nbsp;$157,522ESTIMATED DATE TO FILL:&nbsp;&nbsp;October 1, 2025General Description of the Position’s Function and Purpose:The Director will lead the Indiana State Teachers Association’s Government, Community, Racial &amp; Social Justice department. This department carries out ISTA's activities associated with the legislature, the Indiana Department of Education and other state agencies and coordinates the engagement of ISTA members and community allies in supporting ISTA's legislative and policy goals. The department oversees statewide strategies to address human and civil rights inequities within Indiana with emphasis on racial and social justice. The department coordinates political action including the development of state, regional and local coalitions focused on issues of common concern including school referendums, school board elections, state legislative and other state-level offices, and statewide issues. The department trains staff and local leaders regarding community legislative and political action.This position reports to the Executive Director and is assigned to the Indianapolis Headquarters office with the ability to work from home on a Hybrid arrangement.Responsibilities:<ul><li>Leads/manages ISTA’s efforts to collaborate with and support communities of color and other allied organizations/coalitions to address racial and social inequities in Indiana’s public-school system</li><li>Directs all ISTA’s state-level legislative and political action programs to build bipartisan support for pro-public education priorities, this includes direct lobbying and managing staff lobbyists</li><li>Leads/manages school referendum and school board election advocacy</li><li>Sets expectations, develops plans, and manages processes to assess, improve, and maintain the integrity of our advocacy process</li><li>Leads strategic work teams as assigned</li><li>Develops training for members, local ISTA leaders and allied community partners on power building, strategy, and our key issues (racial and social justice, school funding and policy, professionalism in teacher, etc.)&nbsp;</li><li>Manages the department budget, program, and staff (i.e., three to five professional and associate staff)</li><li>Ensure compliance with internal policies and procedures within all responsible areas</li><li>Ensures compliance with relevant state lobbying and PAC regulations and ensures that all ISTA’s legislative and political work is done in an ethical/legal manner</li><li>Serve on the management and leadership teams in making strategic decisions for the organization as a whole</li><li>Other duties as assigned by the Executive Director</li><li>Builds and maintains positive working relationships with policymakers, ISTA leadership, members, community partners and other key stakeholders in support of ISTA’s goals&nbsp;</li><li>Collaborates effectively with all ISTA department directors, work teams and staff on issues as needed&nbsp;</li><li>Works as a liaison with the National Education Association on legislative, political, and racial and social justice issues on behalf of ISTA</li><li>Supports the ISTA Executive Director in political initiatives and the development of strategic partnerships on related matters&nbsp;</li></ul>Required Qualifications, Skills and Experiences:&nbsp;<ul><li>A bachelor’s degree is required.&nbsp;</li><li>Prior experience in diversity, equity and inclusion strategies, legislative/political action and/or lobbying and public policy analysis</li><li>Prior management experience required</li><li>Broad knowledge of public education and related issues&nbsp;</li><li>Organizing (legislative/political campaigns, community and/or union)&nbsp;</li><li>Advocacy (legislative, political, or issue-based)</li><li>Strategic campaign planning and implementation</li><li>Effective team leadership</li><li>Project management</li><li>General supervision of staff and staff development</li><li>Budget management</li><li>Ability to qualify as a registered lobbyist for the State of Indiana</li><li>A valid driver’s license and insured vehicle in good driving condition is necessary.</li><li>Ability to work long and/or variable hours, including evenings and weekends.&nbsp;</li></ul>Preferred Qualifications, Skills and Experiences:&nbsp;<ul><li>A master’s degree</li><li>K – 12 education public policy experience</li><li>Indiana legislative advocacy and/or election work</li><li>Voter data analytics knowledge/experience</li><li>Community organizing</li><li>Understanding of NEA state affiliate structures, governance, and traditions</li></ul>About ISTAISTA is a professional association organized to sustain quality public education, improvestudents’ educational opportunities and advance the professional status of educators.Our purpose is to develop and organize members as leaders, professionals, and active citizens to improve the professional status of educators and educational opportunities for Hoosier kids.Learn more about ISTA at&nbsp;<a href="https://www.ista-in.org/" target="_blank">ista-in.org</a>&nbsp;The Indiana State Teachers Association provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.Application ProcessApplications will be accepted through September 3, 2025, or until filled. Interested candidates should submit a resume, contact information for three professional references, and a cover letter outlining their experience and qualifications for the role to Nicole Wise at&nbsp;<a href="mailto:nwise@ista-in.org" target="_blank">nwise@ista-in.org</a>

Indiana State Teachers Association

Director Of Government, Community, Social and Racial Justice

Placer County is currently accepting applications for Claims Specialist - I and II.&nbsp; Each level in this job series has different minimum qualifications.&nbsp; To be eligible for more than one level in the series, you must complete and submit separate applications and supplemental questionnaires for each recruitment:&nbsp;Claims Specialist&nbsp;- I &nbsp; &nbsp; &nbsp; &nbsp;#2025-12855-01Claims Specialist - II&nbsp; &nbsp; &nbsp; &nbsp;#2025-12856-01

County of Placer

Claims Specialist - I/II

<h3>Job Description:</h3><h3>To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below:</h3><h3>Scottsdale, Chandler, Glendale, Biltmore</h3><h3>Client Support Specialist</h3>As a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.The Team While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.The Expertise You Have<ul><li>Series 7 required</li><li>Series 63 or ability to obtain within 90 days</li><li>2-3 years of previous financial services experience</li></ul>The Skills You Bring<ul><li>Broad based knowledge and understanding of general financial planning concepts</li><li>Proven customer service, client support and problem resolution skills</li><li>Strong verbal and written communication skills</li><li>Ability to effectively influence others</li><li>Robust time management and organizational skills</li></ul>The Value You Deliver<ul><li>Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests</li><li>Deliver efficient and responsive resolution for various client situations. Own the management of the case, research the issue and communicate the solution to the client</li><li>Uncover opportunities and identify products and services that will enhance the client’s financial success and partner with the Financial Consultant to further discuss with the client</li><li>Collaborate with internal business partners to research and resolve complex client requests</li><li>Conduct pro-active outbound calls to communicate resolution to the client or secure additional information to close out the request</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Customer ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Client Support Specialist - Greater Phoenix, AZ Area (REMOTE)

<h3>Job Description:</h3>To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below:Bethesda, Annapolis, Baltimore, Columbia, TowsonAs a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.The Team While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.The Expertise You Have<ul><li>Series 7 required</li><li>Series 63 or ability to obtain within 90 days</li><li>2-3 years of previous financial services experience</li></ul>The Skills You Bring<ul><li>Broad based knowledge and understanding of general financial planning concepts</li><li>Proven customer service, client support and problem resolution skills</li><li>Strong verbal and written communication skills</li><li>Ability to effectively influence others</li><li>Robust time management and organizational skills</li></ul>The Value You Deliver<ul><li>Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests</li></ul>The base salary range for this position is $46,000 - $75,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA, Series 65 - FINRA<h3>Category:</h3>Customer Service

Client Support Specialist - Greater Baltimore, MD Area (REMOTE)

<h3>Job Description:</h3>To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: ColumbusAs a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.The Team While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.The Expertise You Have<ul><li>Series 7 required</li><li>Series 63 or ability to obtain within 90 days</li><li>2-3 years of previous financial services experience</li></ul>The Skills You Bring<ul><li>Broad based knowledge and understanding of general financial planning concepts</li><li>Proven customer service, client support and problem resolution skills</li><li>Strong verbal and written communication skills</li><li>Ability to effectively influence others</li><li>Robust time management and organizational skills</li></ul>The Value You Deliver<ul><li>Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Customer ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Client Support Specialist - Greater Columbus, OH Area (REMOTE)

<h3>Job Description:</h3>Job DescriptionWe are seeking a highly experienced and strategic Individual Contributor Director Engineer to drive engineering excellence, innovation, and delivery across our common platform technology stack. This role combines deep full-stack engineering expertise with strategic leadership to shape the future of our application architecture and UI/UX platform strategy across Asset Management. As an individual contributor Director Engineer, you will demonstrate strategic understanding of asset management business priorities and drive technical decisions with broad scope to solve complex system-level challenges. You will work closely with engineering leadership, product teams, and cross-functional stakeholders to define and execute our technical strategy, set high standards for engineering excellence, and shape the future of our application architecture while mentoring senior engineers across multiple teams.This highly strategic and technical role is ideal for a seasoned technologist who excels at designing large-scale platforms and mentoring engineering teams without direct management responsibilities. You will lead the design of scalable, secure, and reliable APIs, microservices, orchestration layers, and business logic components across multiple teams, while defining and evolving our front-end foundation to enable product teams to build consistent, accessible, and performant user interfaces. The TeamYou will be joining Asset Management Technology Foundations team, a dynamic engineering organization that values technical excellence, innovation, and cross-functional collaboration. Our team works on cutting-edge full-stack platforms, middle-tier architecture, and front-end systems that power diverse digital products across the enterprise. The team culture emphasizes:<ul><li>Technical Leadership: Providing thought leadership and serving as the go-to technical leader and subject matter expert</li><li>Cross-Platform Innovation: Driving innovation at scale across middle-tier and UI/UX platforms</li><li>Collaborative Excellence: Partnering with engineering leadership, architecture, product teams, and design to create seamless experiences</li><li>Mentorship &amp; Growth: Leading by influence, mentoring senior engineers, and growing technical leadership within the organization</li><li>Platform Thinking: Building reusable, scalable solutions that enable rapid development across product teams</li></ul>The Expertise You Bring Full-Stack Engineering Leadership<ul><li>12+ years of software engineering experience, with 4+ years operating at principal engineer or architect level or above</li><li>Deep expertise in middle-tier tech stacks: Java Spring Boot, Python Flask, Node.js, and related cloud-native patterns</li><li>Front-end platform expertise: 12+ years in Angular, React.js, and TypeScript, including platform-scale UI development</li><li>Proven experience designing middle-tier architecture at scale with strong grasp of microservices, REST/WebSocket/gRPC APIs, and asynchronous messaging patterns</li></ul>Platform &amp; System Design Excellence<ul><li>Enterprise Modernization Leadership: Experience leading platform convergence, tech rationalization efforts, or enterprise-wide modernization initiatives</li><li>API &amp; Microservices Mastery: Lead the design of scalable, secure, and reliable APIs, microservices, orchestration layers, and business logic components</li><li>Multi-tenant Platform Experience: Proven experience building and governing enterprise-grade design systems across multiple product teams</li><li>Performance &amp; Scalability: Expertise in system performance, optimization, distributed systems, caching strategies, and fault-tolerant design</li></ul>Modern Development Practices<ul><li>DevOps &amp; CI/CD Integration: Solid understanding of modern DevOps practices including CI/CD, containers, infrastructure-as-code, monitoring, and logging</li><li>Web-scale Real-time Systems: Exposure to GraphQL, serverless architecture, or real-time streaming (Kafka, Pulsar)</li><li>Component Architecture: Strong knowledge of component-based architecture, state management, responsive design, and accessibility</li></ul>The Skills You BringStrategic &amp; Technical Leadership<ul><li>Cross-functional Influence: Strong collaboration, influence, and leadership skills in a cross-functional setting</li><li>Autonomous Strategic Thinking: Ability to work autonomously, think strategically, and drive impactful outcomes without direct authority</li><li>Technical Communication: Excellent written and verbal communication skills, with the ability to present complex ideas clearly to technical and non-technical stakeholders</li></ul>Platform Engineering &amp; Design Systems<ul><li>UI/UX Platform Strategy: Define and enforce UI/UX architectural standards, performance guidelines, and accessibility compliance across the platform</li><li>Design System Leadership: Lead development and governance of multi-tenant design systems (tokens, components, theming, accessibility) supporting diverse brands and contexts</li><li>Internal Developer Enablement: Experience enabling internal teams through UI tooling, design tokens, and shared libraries with clear versioning strategies</li></ul>Innovation &amp; Modernization<ul><li>Emerging Technology Evaluation: Evaluate and introduce emerging technologies, frameworks, and tools that align with product goals</li><li>System Thinking Excellence: Excellent systems thinking - able to design for reuse, flexibility, and long-term maintainability</li><li>Design-to-Code Pipeline: Partner with design, product, and platform engineering teams to create seamless design-to-code pipeline, improving efficiency and fidelity</li></ul>Advanced Technical Capabilities<ul><li>Performance Optimization: Champion engineering excellence including performance optimization, observability, scalability, and code quality</li><li>Global Platform Scalability: Ensure the platform can scale globally across regions, brands, and teams with thoughtful abstractions and minimal duplication</li><li>CI/CD Integration: Embed UX platform capabilities into CI/CD pipelines including visual regression testing, linting, and automated accessibility checks</li></ul>Leadership Through Influence<ul><li>Technical Mentorship: Lead by influence, mentor senior engineers, conduct design reviews, and grow technical leadership within the organization</li><li>Community Building: Mentor technical leads and designers and contribute to a community of practice around front-end architecture and design systems</li><li>Standards &amp; Best Practices: Define best practices in system design, API development, observability, resilience, and software craftsmanship</li></ul>The Value You DeliverPlatform Innovation &amp; Architecture<ul><li>Drive Architectural Innovation: Lead architectural innovation at scale without the overhead of people management, operating at the intersection of UX, architecture, and platform engineering</li><li>Full-Stack Platform Foundation: Architect the UI/UX foundation of a modern front-end platform, powering diverse digital products across the business unit</li><li>Technical Strategy Leadership: Influence product direction and roadmap through technical insights and system thinking, partnering with engineering leadership and product teams</li></ul>Engineering Excellence &amp; Performance<ul><li>High-Autonomy Impact: Enjoy a high-autonomy, high-responsibility role that values expertise and strategic thinking</li><li>Cross-Platform Consistency: Drive consistency, performance, and accessibility through shared design and code systems</li><li>Engineering Culture: Influence across product, engineering, and executive leadership while contributing to a culture that values deep expertise, collaboration, and leadership through influence</li></ul>Organizational Development &amp; Growth<ul><li>Technical Leadership Development: Opportunity to mentor, guide, and elevate technical leaders across a global engineering organization</li><li>Platform Scalability: Drive convergence of front-end frameworks and tools, supporting both greenfield and legacy modernization initiatives</li><li>Global Engineering Practices: Influence global engineering and design practices while enabling product teams to move faster and build better</li></ul>Strategic Business Outcomes<ul><li>Platform Evolution: Shape the next generation of full-stack platform infrastructure powering critical business applications</li><li>Developer Velocity: Enable product teams to build consistent, accessible, and performant user interfaces through platform-scale solutions</li><li>Technical Standards: Contribute to technical standards, documentation, and long-term technology strategy that impacts the entire engineering organization</li></ul>Nice to Have<ul><li>Experience with monorepos (Nx, Turborepo) and design-to-code automation</li><li>Familiarity with multi-branding, theming, and localization strategies at platform scale</li><li>Exposure to building internal developer platforms (IDPs) or experience working in platform product teams</li><li>Knowledge of visual performance metrics (Web Vitals), lazy loading strategies, and runtime optimization</li><li>Experience with multi-cloud or hybrid-cloud architectures</li><li>Contributions to open-source or industry thought leadership</li><li>Asset Management domain knowledge</li></ul><h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Full Stack Engineering (Individual Contributor)

<h3>Job Description:</h3>To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: Walnut Creek, Dublin, San Francisco, Marin/Larkspur, Berkeley, Burlingame<h3>Client Support Specialist</h3>As a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.The Team While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.The Expertise You Have<ul><li>Series 7 required</li><li>Series 63 or ability to obtain within 90 days</li><li>2-3 years of previous financial services experience</li></ul>The Skills You Bring<ul><li>Broad based knowledge and understanding of general financial planning concepts</li><li>Proven customer service, client support and problem resolution skills</li><li>Strong verbal and written communication skills</li><li>Ability to effectively influence others</li><li>Robust time management and organizational skills</li></ul>The Value You Deliver<ul><li>Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests</li><li>Deliver efficient and responsive resolution for various client situations. Own the management of the case, research the issue and communicate the solution to the client</li><li>Uncover opportunities and identify products and services that will enhance the client’s financial success and partner with the Financial Consultant to further discuss with the client</li><li>Collaborate with internal business partners to research and resolve complex client requests</li><li>Conduct pro-active outbound calls to communicate resolution to the client or secure additional information to close out the request</li></ul>The base salary range for this position is $46,000 - $75,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Customer Service

Client Support Specialist - Greater San Francisco, CA area (REMOTE)

<h3>Job Description:</h3>To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed below: Edina, Oakdale, Minnetonka, Brookfield, MiddletonAs a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.The Team While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.The Expertise You Have<ul><li>Series 7 required</li><li>Series 63 or ability to obtain within 90 days</li><li>2-3 years of previous financial services experience</li></ul>The Skills You Bring<ul><li>Broad based knowledge and understanding of general financial planning concepts</li><li>Proven customer service, client support and problem resolution skills</li><li>Strong verbal and written communication skills</li><li>Ability to effectively influence others</li><li>Robust time management and organizational skills</li></ul>The Value You Deliver<ul><li>Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests</li><li>Deliver efficient and responsive resolution for various client situations. Own the management of the case, research the issue and communicate the solution to the client</li><li>Uncover opportunities and identify products and services that will enhance the client’s financial success and partner with the Financial Consultant to further discuss with the client</li><li>Collaborate with internal business partners to research and resolve complex client requests</li><li>Conduct pro-active outbound calls to communicate resolution to the client or secure additional information to close out the request</li></ul><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Customer ServiceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Client Support Specialist - Greater St. Louis, MO Area (REMOTE)

<h3>Job Description:</h3><h3>To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites: Chicago, Naperville, Highland Park, Geneva Park, Orland Park, Oak Brook, Schaumburg</h3>As a Client Support Specialist, you will be an integral part of a fast-paced, team oriented environment that is focused on enhancing relationships with our high net worth clients who have assets of $250,000 to $1 million and therefore a complex service and investment need. In this role, you will help us to increase customer loyalty and drive business development opportunities.The Team While every Fidelity location has distinctive regional characteristics, each one embodies the core values that have been instrumental in building our proud past. Putting the customer first, respect, integrity, honesty, innovation and improvement as well as competitiveness are values shared across the organization. These simple but powerful values set us apart from our competition.The Expertise You Have<ul><li>Series 7 required</li><li>Series 63 or ability to obtain within 90 days</li><li>2-3 years of previous financial services experience</li></ul>The Skills You Bring<ul><li>Broad based knowledge and understanding of general financial planning concepts</li><li>Proven customer service, client support and problem resolution skills</li><li>Strong verbal and written communication skills</li><li>Ability to effectively influence others</li><li>Robust time management and organizational skills</li></ul>The Value You Deliver<ul><li>Engage with customers, via inbound calls, responding to their inquires which may include providing product and service level guidance, processing transactions to include options, equities, mutual funds and fixed income trades and other specialized monetary requests</li></ul>The base salary range for this position is $46,000 - $75,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.<h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Customer Service

Client Support Specialist- Greater Chicago, IL Area (REMOTE)

<h3>Job Description:</h3><h3>Is it time to make new investments into your career?</h3>Join a team that's an industry leader in innovation and invests in you with key product and service offerings, groundbreaking technology, and a premier investment platform. We empower professional growth, flexibility and support thus enabling long-term success for you and our clients. Your desire to grow and learn within the industry will open the door to a career path full of professional rewards.We believe your natural resourcefulness unlocks new opportunities and your communication skill opens participants’ minds. We know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.<h3>What to expect…</h3>As part of the Workplace Planning and Advice outbound and inbound call team, you will start your journey in our multi-stage development to career planning and advice.<ul><li>You will connect with our participants to build effective relationships through calling and engaging warm leads. Guide our inactive and active 401(k) participants through all their available options while introducing them to our services.</li><li>You will learn and develop expertise in assisting 401(k) participants with general service needs and withdrawal requests in an inbound capacity, providing timely and accurate support to meet our participants needs.</li><li>As you gain relationship building and industry expertise, you’ll advance to taking consultative inbound calls from 401(k) participants helping them with their retirement and investment needs.</li></ul>You are learning. We provide all the training you need to develop the skills needed to service our participants and study for your FINRA licensing exams! You don’t need a finance background or college degree to succeed in this role. Prepped with our licensing roadmap, own your success by studying for the exams at an individualized pace with dedication and commitment.You will be supported in learning the business and building skills in Fidelity's Relationship Model, our planning culture and how to best leverage technology to help our clients. Our top-quality training resources will ensure you have all the answers you need to provide participants with the best guidance – and to get the results you are striving toward.You are celebrated. Your achievements will be recognized and celebrated as you progress through your career. Our inclusive culture empowers associates to achieve success while building a supportive network. You are growing. From day one you’ll have the support and structure to plan for your future at Fidelity. The career coaching you will receive will help you understand the array of career opportunities at Fidelity and chart a course to help you grow in a personalized career path.You can explore. You’ll experience variety in your work with dedicated time for development activities that go beyond answering participant calls so you can discover advanced planning roles to further your career.<h3>The Skills You Bring</h3><ul><li>Outstanding client relationship experience as well as an understanding of a sales process, including calling and working with warm leads</li><li>Knowledge or experience in sales or the consultative relationship process</li><li>Demonstrate accountability and a goal-oriented mindset </li><li>Natural and demonstrated success in asking deeper questions to fully understand the client’s situation </li><li>Ability and flexibility to work in a “hybrid” work setting, both at home and in office</li><li>Comfortable with technology and ability to navigate multiple systems simultaneously</li><li>Aptitude to complete FINRA SIE, Series 7 and Series 66 upon hire</li></ul><h3>The Value You Deliver</h3><ul><li>Learn book-management skills and effectively handle leads while utilizing tools i.e. Salesforce</li><li>Build rapport and open a conversation with Fidelity participants through profiling and utilizing consultative skills during participant interactions</li><li>Introduce 401(k) participants to business partners to have appropriate Investment Solutions conversations</li><li>Set up targeted appointments while identifying opportunities to address participant needs related to products and services</li></ul><h3>Our Investments in You</h3>Our benefits programs are crafted to help you and your loved ones strike the perfect balance. Here are a few featured benefits (not all benefits are listed): Maternal and Parental Leave, Tuition Reimbursement, Student Loan Assistance, 401(K) 7% match, Health Insurance, Dental Insurance, Vision Insurance, Disability Insurance, Paid Time off, Backup Dependent Care, Charitable match, and Concierge Services.Sound too good to be true? See for yourself and learn more about our benefits offerings:<ul><li>Click to hear from a few of our associates about the outstanding benefits Fidelity offers: <a href="https://www.youtube.com/watch?v=k3eVjXbsVA4" target="_blank">Benefits at Fidelity Investments (opens in a new tab)</a></li><li>Click here for a local news story about how we are helping our <a href="http://www.star-telegram.com/news/business/biz-columns-blogs/teresa-mcusic/article69488977.html" target="_blank">employee’s payback their student loan debt (opens in a new tab)</a></li></ul>Required Certifications: You will be given paid time and support to obtain SIE – FINRA, Series 07 – FINRA, Series 66<h3>Certifications:</h3>Series 07 - FINRA, Series 66 - FINRA<h3>Category:</h3>Customer Service, SalesFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

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