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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Sr. Manager API Product Management will support the growing API Strategy across Global Merchant and Network Services. APIs are foundational to how American Express integrates with our partners and this role will play a pivotal role in defining the driving capabilities, governance and customer experience related to our API products. An effective API Product Manager acts as a liaison between technical teams and business stakeholders, ensuring that APIs are aligned with organizational objectives and deliver value to partners. Additionally, they are responsible for overseeing and implementing integration layer capabilities that facilitate secure, scalable, and efficient external integrations.Key ResponsibilitiesProduct Management of API Integration Capabilities<ul><li>Define, prioritize, and manage the roadmap for API integration capabilities (e.g., routing, resiliency, common services, cross-domain integrations).</li></ul><ul><li>Translate business deliverables and partner requirements into technically grounded product requirements.</li></ul><ul><li>Ensure APIs and integration services deliver measurable value aligned to strategic goals.</li></ul>Collaboration with Technology Teams<ul><li>Partner with engineering to guide the build of integration patterns, ensuring adherence to design standards, frameworks, and security protocols.</li></ul><ul><li>Provide clear requirements and acceptance criteria, ensuring delivery timelines meet business commitments.</li></ul><ul><li>Connect business stakeholders to technical design decisions, ensuring clarity on trade-offs, sequencing, and expected outcomes.</li></ul>Technical &amp; Governance Leadership<ul><li>Apply deep knowledge of API design principles (REST, async/event-driven), authentication mechanisms (OAuth2.0, mTLS), versioning, and lifecycle management.</li></ul><ul><li>Define and enforce standards for consistency, interoperability, and scalability across APIs.</li></ul><ul><li>Ensure orchestration services incorporate observability, performance monitoring, and resiliency mechanisms.</li></ul>Business Alignment &amp; Stakeholder Management<ul><li>Work with internal product owners, external-facing teams, and partner managers to align API delivery with customer and partner integration needs.</li></ul><ul><li>Define KPIs and success metrics to measure impact of orchestration capabilities on adoption, performance, and business value.</li></ul><ul><li>Serve as a bridge between technical design and business strategy, ensuring API capabilities are positioned as enablers of growth.</li></ul>Qualifications/We’re interested in hearing from people who have:Technical Fluency<ul><li>Strong understanding of API frameworks, design standards, and authentication mechanisms.</li></ul><ul><li>Experience with API orchestration/integration patterns, resiliency (canary, blue/green, circuit breakers), and lifecycle/versioning management.</li></ul><ul><li>Familiarity with observability tools, logging, and monitoring for APIs.</li></ul>Product Management Expertise<ul><li>Proven ability to own a product roadmap, manage a backlog, and translate business goals into technical deliverables.</li></ul><ul><li>Experience defining KPIs to measure success of technical capabilities against business outcomes.</li></ul>Leadership &amp; Collaboration<ul><li>Strong ability to align technology teams and business stakeholders around shared objectives.</li></ul><ul><li>Excellent communication skills to explain technical concepts to business leaders and business priorities to engineers.</li></ul><ul><li>Track record of influencing without direct authority in a complex enterprise environment.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

American Express

Senior Manager – API Product Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As a Sr. TPM, you will be required to leverage technical knowledge to drive delivery of multi-disciplinary programs across technical, regulatory, and business requirements—from beginning to end, translate business objectives into execution strategy, anticipate, track, and resolve risks, dependencies, and impediments to project delivery.Minimum Qualifications:<ul><li>Bachelor's Degree in technical discipline or equivalent work experience required; advanced degree preferred.</li><li>Certifications in project management methodologies is preferred.</li><li>3+ years in program delivery and project management.</li><li>Experience with Agile/ SAFe/ Lean methodologies a plus.</li><li>Experience managing multiple initiatives, priorities and teams.</li></ul>Preferred Qualifications:<ul><li>Technical knowledge sufficient to understand and discuss technical challenges and systems design.</li><li>Ability and aptitude to learn new technical skills quickly.</li><li>Working understanding of major coding languages to track delivery challenges and support solutioning.</li><li>Experience writing technical documentation.</li><li>Ability to manage cross-functional projects with technical dept.</li><li>Strong understanding of organizational, product, and industry standard metrics.</li><li>Ability to leverage metrics to diagnose problems and improve delivery.</li><li>Ability to collaborate across teams and able to build and leverage strong working relationships and bring different opinions to consensus.</li><li>Understanding of the full life cycle of product development, from concept to delivery, including Test Driven Development (TDD).</li><li>Ability to manage the post-production processes, drive quality, and implement testing best practices.</li><li>Technical problem solving and issue-resolution abilities.</li><li>Ability to maintain a high attention to detail in a deadline-driven work environment.</li><li>Strong verbal and written communication skills with demonstrated experience engaging and influencing cross-functional stakeholders and senior leaders.</li><li>Strong understanding of interconnections between various business priorities.</li><li>Demonstrated knowledge of project management process, project management software tools, templates, and management techniques.</li><li>Strong ability to manage change in a dynamic environment and influence others without direct authority.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Sr. Manager, Technical Project Management - Financial Data Engineering

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.This transformational role is part of the Global Servicing Organization within American Express. This is a new role being created to lead the Product Management Office for the Credit, Collections and Fraud Servicing Organization. This team will lead the product strategy and road mapping, end to end user experience, business architecture and overall project management of various software products used by our Credit Specialists. In this role, you will be working with multiple partners including Global Credit and Fraud Operations (GCFO), Credit &amp; Fraud Risk, Strategy and American Express Technologies.The role will be responsible for designing the user experience for Credit Servicing specialists, engaging GCFO leadership to understand business vision and pain points, creating a product vision and roadmap in support of the business needs, leading the business architecture of the product in support of the product strategy and providing project management support as needed. This role will lead a team of Product Designers, Business Architects and Project Managers.Key goals include:<ul><li>Deliver ongoing Product vision and roadmap for Credit and Fraud Servicing by engaging key team members and understanding the business goals and objectives.</li><li>Lead end-to-end user experience design using human centric design principles, rapid testing of designs with pilot users, alignment with key team members and prioritization based on needs and capacity.</li><li>Lead the business architecture definition in support of the roadmap and user experience needs</li><li>Provide transparency of backlog and prioritization to key partner and senior leadership through appropriate communication cadence</li><li>Work with central and local market cross-functional teams to ensure designs meet market needs and adhere to local regulatory, compliance and risk requirements</li><li>Design global capabilities and features that can be deployed locally</li><li>Obtain voice of the customer, user research and other feedback loops, to iterate and drive improvements continuously</li><li>Maintain pulse on external developments and internal product developments to assess implications for our products</li></ul>Minimum Qualifications:<ul><li>Truly customer centric: empathy, experience of Design Thinking and Systems Thinking concepts and tools a bonus.</li><li>Deep knowledge of product/tech development frameworks used: Agile, Agile SAFe, Scrum, DevOps, OKRs, etc.</li><li>Effective at providing options that demonstrate value, indicate trade-offs for effective decisioning across impacted teams</li><li>Enthusiasm and passion for great products and services and the ability to articulate product vision to leaders and team members.</li><li>Exhibits servant leadership qualities by fostering followership, coaching, motivating, and removing barriers to support colleagues.</li><li>Believes in and actively fosters a culture where colleagues deliver safer, faster, and better products while enjoying greater satisfaction in their work.</li><li>Naturally curious and hungry to know how things work and solve problems.</li><li>Able to negotiate with team members and partners to remove obstacles.</li><li>Highly organized, taking individual initiative and accountability for getting results.</li><li>Passion for products, user experience design and technology.</li><li>Excellent communication skills with ability to engage, influence and inspire partners to drive collaboration and alignment.</li><li>Strong leader with a point of view who is truly inspired to deliver transformational, sustainable solutions that will deliver value to Amex for years to come.</li></ul>Preferred Qualifications:<ul><li>Knowledge of Credit, Collections and Fraud Servicing including Servicing Portals and Case Management will be a plus.</li><li>Ability to tell a story and deliver difficult messages to senior team members.</li><li>Understanding of American Express technology and product development.</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Director-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This position is part of a centralized Second Line of Defense subject-matter expert team responsible for administering a comprehensive regulatory compliance program for the American Express Fair Lending Program Office (FLPO). The FLPO is responsible for performing business process reviews, monitoring and testing, quantitative analyses, and other activities in support of AmEx's fair lending program. The program promotes AmEx's impartiality in lending by assessing the risk of noncompliance with AXP's fair lending principles and applicable fair lending laws and regulations. This position will ensure that compliance risks are adequately identified, assessed, and monitored.Key Responsibilities:<ul><li>Maintain proficient knowledge of Fair Lending laws and regulators and its applicability to AmEx products and services.</li><li>Recommend revisions to documents, policies, and procedures, as needed.</li><li>Support review of marketing, credit and fraud risk, and new product strategies.</li><li>Independently lead and conduct fair lending testing and reviews across the credit lifecycle through detailed reviews of processes to ensure adherence to fair lending laws and regulations.</li><li>Partner with quantitative team members to perform fair lending statistical analysis and interpret results. Knowledge of statistical techniques is strongly preferred.</li><li>Experience presenting results of fair lending reviews and statistical analyses to key stakeholders and senior leaders.</li><li>Assist in developing and leading efforts to perform annual fair lending risk assessments.</li><li>Stay abreast of current regulatory guidance and activities related to fair lending.</li><li>Assist with fair lending internal audits and regulatory examinations.</li><li>Assess fair lending compliance training needs and assist with the development and presentation of appropriate training programs and materials.</li><li>Manage a team of colleagues</li></ul>Minimum Qualifications:<ul><li>6+ years of demonstrated fair lending compliance experience in the financial services industry.</li><li>Knowledge of fair lending regulations and requirements including ECOA.</li><li>Knowledge of end-to-end credit lifecycle business processes, including but not limited to marketing, underwriting, pricing, and modeling.</li><li>Ability to think tactically and strategically with proven ability to drive teams towards high productivity and sustained performance.</li><li>Ability to multi-task and manage competing priorities under time-sensitive deadlines.</li><li>Effectively communicate (both in writing and verbally) with all levels of the organization.</li><li>Self-motivated, dependable, adaptable and detail-oriented individual with strong organizational skills. Must be able to work within a team environment or independently, as required.</li><li>Bachelor's Degree or above required.</li></ul>Preferred Qualifications:<ul><li>JD, Master's Degree, or Certified Regulatory Compliance Manager (CRCM) designation.</li><li>Experience working in a large financial institution or experience as a bank regulatory examiner.</li><li>Experience conducting fair lending risk assessments.</li><li>Strong project management skills and effective presentation skills.</li><li>Statistical experience coding with Python, SAS, or other statistical software and/or ability to interpret results of statistical testing (including disparity testing, matched pairs, and regression analysis) to translate complex analyses into easily understandable terms for key stakeholders.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Compliance, Fair Lending

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a Data Steward Director, you will lead the team responsible for the day-to-day compliance with the Enterprise Data Risk Management Policy within their domains/business units. You and your team are responsible for identifying critical data, maintaining data definitions, classifying data, supporting data sourcing / usage requests, evaluating Data Risk Controls, and confirming Data Incidents are remediated. You will partner across various business units, technology teams, and product/platform teams to define and implement the data governance strategy, monitor and manage data risks, resolve data/platform issues, and drive consistency, usability, and governance of specific product data across the organization.How will you make an impact in this role?<ul><li>Advance the established data governance principles, policies, and programs for stewardship, advocacy and custodianship of data</li><li>Manage all Data Risks for the business unit, in coordination with relevant supporting roles, as described in the Enterprise Data Risk Management Policy</li><li>Understand, Execute and comply with role and responsibilities as defined under the Enterprise Data Risk Management Policy</li><li>Establishing, maintaining, and testing the effectiveness of controls to manage data risk within the established Data Risk Appetite limits for the Business Unit</li><li>Facilitate Data Incident capture and coordination by planning Data Incident remediation activities, monitoring Data Incident status for reporting, and support testing and validation</li><li>Represent business unit applications/systems in discussions relating to effective governance, risk mitigation, incident resolution, and other data management activities</li><li>Coordinate with Business Units and other Business Unit Data Offices to ensure and attest the system level Lineage is documented completely and accurately.</li><li>Partner with Third-Party Risk Management to monitor and validate that Third Parties adhere to Enterprise Data Risk Management requirements</li><li>Harmonize key policies and guidelines (e.g. Data Quality, Data Definition, Data Creation, Data Sharing, Data Usage policies) with the processes necessary to carry out those policies, in collaboration with multi-functional partners</li><li>Develop and produce key metrics scorecards and program status communications for the full suite of teams within Data Office</li></ul>Minimum Qualifications<ul><li>8+ years of direct work experience in large scale/enterprise data projects, with at least 4 years of direct experience relating to creation and execution of formal data governance and/or data management programs</li><li>Consistent record of understanding business challenges and strategies and connecting those to data and capabilities</li><li>Strong working knowledge of current and upcoming data governance, data management and data product techniques and trends, with a point of view on the evolving concepts and standard methodologies</li><li>Demonstrable experience of driving meaningful improvements in business value through data management and strategy</li><li>Ability to work with white space to design and complete solutions to solve sophisticated challenges.</li><li>Excellent written and verbal communication skills – able to distill complex data risk topics into actionable insights for executive audiences.</li><li>Eagerness to test, learn, fail and improve is crucial</li><li>Must have a positive, collaborative leadership style with colleague and customer-first attitude</li><li>Proficient in using data analytics tools (e,g., SQL &amp; Python or other programming language) and knowledge of database systems.</li></ul>Preferred Qualification<ul><li>Incident management and reporting, risk/data risk management, data architecture, data breach management, data classification and handling, data quality monitoring and improvement, and data governance/compliance management experience.</li></ul>GuardianSalary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Data Steward Director

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The American Express Corporate Affairs &amp; Communications (CA&amp;C) team is a strategic function that works to enhance and protect the continued strength of the American Express brand through public relations, social media and content, colleague communications and corporate sustainability (CS) initiatives.How will you make an impact in this role?Primary responsibilities will include, but are not limited to:<ul><li>Working closely with business partners and providing appropriate and timely accounting guidance in accordance with US GAAP and American Express accounting policies.</li><li>Document the accounting conclusions in an accurate, clear and comprehensive manner.</li><li>Lead/Support business growth initiatives from a budgeting/forecasting perspective for the Corporate Affairs and Communications department.</li><li>Collaborate with multiple business partners regarding technology initiatives to assist in determining budget implications and requirements.</li><li>Cultivate and maintain strong relationships with key Business and Finance partners.</li><li>Partner with functional areas of Finance to efficiently embed financial processes, such as annual operational budget planning, long range plans, etc.</li><li>Conduct operational budget reviews to assist in identifying opportunities to strengthen the financial control environment, seeking out areas of financial risks and opportunities</li><li>Support review of monthly/quarterly senior leadership presentations.</li><li>Support cross functional team trainings for key financial policies and business advisory topics.</li><li>Conduct deep dive general ledger analysis where needed to support business inquiries.</li></ul>Minimum Qualifications<ul><li>Bachelor's degree in Accounting or Finance preferred.</li><li>2+ years’ experience in Accounting or Finance.</li><li>Good understanding of US GAAP and experience in accounting and reporting.</li><li>Ability to articulate accounting concepts in a clear &amp; concise manner to non-finance leaders/stakeholders.</li><li>Strong and clear written and verbal communication skills.</li><li>Good analytical skills and able to connect business drivers and linkages.</li><li>Ability to work efficiently and effectively both individually and in a team environment.</li><li>Conversant with Oracle system and proficient in use of MS-Office preferred.</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Financial Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Most of our software development focuses on delivery new features while optimizing existing systems, building infrastructure, and eliminating work through automation. As part of the SRE team, you’ll have the opportunity to manage the complex challenges at scale which are unique to American Express, while using your expertise in coding, algorithms, complexity analysis and large-scale system design. SRE's culture of diversity, intellectual curiosity, problem solving, and willingness is key to its success. Our organization brings together people with a wide variety of backgrounds, experiences, and perspectives. We encourage them to collaborate, think big and try new things in a blame-less environment. We promote self-direction to work on relevant projects, while we also strive to create an environment that provides the support and mentorship needed to learn and grow.Our Software Engineers not only understand how technology works, but how that technology intersects with the people who count on it every single day. Today, creative ideas, insight and new points of view are at the core of how we craft a more powerful, personal and fulfilling experience for all our customers. Member of a Site Reliability Engineering team reporting to a Senior Engineer, Senior Engineering Manager or Engineering Director. We are looking for someone who is passionate about good design and excellent code; someone who can find solutions to hard technical and functional challenges and can work well within and across teams.Responsibilities:<ul><li>Serve as a member of an agile development team that drives discovery, build and implementation of Non-functional requirements.</li><li>Actively participates in architecture and engineering discussions.</li><li>Participate in code reviews, ad-hoc pair programming; contribute to iterative improvement of tools, automation and practices used by team.</li><li>Provide Operational support with building platform monitoring tools/dashboards, ad hoc reports.</li><li>Build, implement and advise on recovery tooling to adhere to enterprise standards and/or frameworks.</li><li>Responsible for availability, proactive monitoring / alerting, capacity planning, performance (reducing latency and increasing efficiency) to include testing for technical platforms.</li><li>Ensure application data flows are accurate and up to date with the objective to increase the knowledge base of all support teams and drive reliability.</li><li>Facilitates the resolutions of non-application issues (3rd party upstream issues, infrastructure issues, storage, database, network, file transfer etc.)</li></ul>Qualifications:<ul><li>Experience in REST API design and implementation. Micro-Services. Event Based Architecture, Stream processing/Queue - Solace, Kafka.</li><li>Experience with Databases - Couchbase (Or a different Document DB/ NoSQL), PostgreSQL.</li><li>Familiar with developer tools like Git, Jenkins, IntelliJ IDEA, Jira, Confluence.</li><li>Have at least 5+ years of experience with Java backend (J2EE).</li><li>2+ years of experience in Reactive Programming (asynchronous programming paradigm) ideally with Vertx and RxJava.</li><li>Proven understanding of cloud technologies (eg. docker, Kubernetes, jaeger, open tracing, prometheus).</li><li>Demonstrated experience in using modern software engineering tools : git workflows, gradle, load testing tools, mock frameworks.</li><li>A BS or MS degree in Computer Science, Computer Engineering or similar discipline, or equivalent work experience</li><li>Working in an environment which includes modern web frameworks and complex transaction processing systems leveraging a broad set of technology stacks</li><li>Write clean code, perform peer code reviews and architecture reviews.</li><li>Good communication skills - able to explain concepts to product managers and business partners in ways that are relevant to them</li><li>High levels of energy, engagement, and ownership. Positive attitude is always welcome.</li><li>Curiosity to learn new technologies and code them into working prototypes</li><li>Excellent in communication, ability to learn fast &amp; adaptive.</li><li>Attention to detail with strong thought leadership and analytical abilities</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Site Reliability Engineer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About American Express VenturesAmerican Express Ventures (“Amex Ventures”) is the corporate venture capital arm of American Express focused on early-stage (primarily Seed – Series B) investments across fintech, commerce, consumer services and enterprise software. With a global mandate, Amex Ventures invests in game-changing startups with strategic relevance to American Express.&nbsp; The team also works with portfolio companies and startups to commercialize partnerships with American Express business units.&nbsp;Amex Ventures has backed more than 100 category-defining founders in its 10+ year history. Notable investments include Biocatch, Blackbird Labs, Galileo, Melio, Menlo Security, Nekuda, Plaid, Stripe, Toast and Wonder among others.The Amex Ventures Business Development (BD) team amplifies and accelerates Amex Ventures’ mission by engaging in core BD activities across the investment funnel to differentiate in the startup ecosystem. The BD team is seeking a highly motivated individual to develop, manage, and drive execution of key business development (BD) processes &amp; programs.The role is based in New York, NY or San Francisco, California.Job Scope &amp; ResponsibilitiesIn this exciting opportunity, the Business Development and Operations Senior Analyst will be an integral part of Amex Ventures, playing a key role in the day-to-day core business development activities includingstartup partnership program management, process management, reporting, VC engagement, and marketing &amp; event support. The Business Development and Operations Senior Analyst will support our investor teams on startup &amp; business unit engagement and reporting.Primary responsibilities<ul><li>Support ongoing management of our formal startup partnership program, working closely with investors to solidify and track commercialization</li><li>Serve as startup partnership expert across our team, including defining, tracking, analyzing results across our portfolio</li><li>Own all end to end reporting and tracking against all BD workstreams, including but not limited to startup engagement, VC network, event performance</li><li>Lead evaluation and potential adoption of AI tools &amp; processes to drive efficiencies &amp; learning within Ventures team</li><li>Provide executional support across BD programs (events, marketing)</li><li>Manage BD team playbook documenting processes around key team initiatives</li><li>Assisting in development of content for senior leadership and external facing meetings</li><li>Build out startup/ VC ecosystem network to support team objectives</li><li>Support development of strategically relevant investment areas via startup sourcing from VCs, participating in startup &amp; American Express business meetings, partnership idea generation</li></ul>Qualifications<ul><li>The role is a multi-faceted one and requires both analytical, strategic, and interpersonal skill sets</li><li>Displays program management excellence with experience &amp; interest in working with cross-functional teams to ensure alignment, accountability, and tracking</li><li>Strong quantitative skills with ability to interpret, manipulate, and derive insights from data</li><li>Strong proficiency in leveraging AI tools to enhance day to day work and interest in engaging with new AI technologies</li><li>Natural problem solver who enjoys building systems and processes</li><li>Excellent research skills with experience conducting in-depth market, industry, and competitor analysis.</li><li>Strong interpersonal skills with a proven ability to build and maintain relationships across various levels of an organization and externally. Existing relationships in the tech/ startup ecosystem preferred but not required.</li><li>Track record of working independently and as part of a team in a dynamic and fast-paced environment</li><li>At least 1+ years previous experience in a role with quantitative analysis, research, technological understanding and/or business development</li><li>Strategic skills, with the ability to identify and assess key points, implications and recommendations and to provide thought leadership</li><li>Interest in the venture capital and startup ecosystem</li><li>A deep passion and appetite to contribute to a company with a rich legacy of innovation</li><li>Ability to understand and synthesize technical information related to the startup ecosystem, such as cloud computing, GenAI, DevOps, and infrastructure is a plus</li><li>Experience using CRM &amp; portfolio support tools including, Affinity, Cobalt a plus</li><li>Bachelor’s degree required</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst-Business Development & Operations Analysis, Amex Ventures

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?&nbsp; &nbsp; &nbsp;&nbsp;The Sr. Analyst, Hilton Co-Brand Acquisition Marketing will report to the Sr. Manager, Hilton Co-Brand &nbsp; &nbsp; &nbsp; Marketing, to implement digital marketing strategies to drive revenue and acquisition growth for the &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; Hilton Small Business Co-Brand Card.<ul><li>Develop and implement marketing strategies to acquire new accounts through Hilton channels, aligned with partner, product and channel priorities &nbsp;</li><li>Monitor, report and analyze channel performance. Own weekly channel reporting, campaign analyses, and a monthly portfolio performance overview, sharing ongoing insights with partner &amp; other internal stakeholders &nbsp; &nbsp;</li><li>Support innovation and new digital capabilities to increase Small Business share of voice across Hilton channels &nbsp;</li><li>Collaborate closely with internal partners on targeting to identify and address opportunities to support and grow Small Business portfolio &nbsp;</li><li>Work in lockstep with Consumer counterparts to ensure Small Business has a representative in all conversations &amp; initiatives</li><li>Ideate digital test &amp; learn curriculum, create implementation strategy, organize and track results &nbsp;</li><li>Partner with Marketing Operations Analysts and other internal stakeholders to execute marketing campaigns &nbsp;</li><li>Foster strong relationships with our partners and internal teams including Marketing, Product, Consumer, Legal, Compliance, Tech, Analytics, and Marketing Operations &nbsp;</li></ul>Minimum Qualifications:<ul><li>Previous experience in marketing, digital, product, or function with transferable skillset &nbsp;</li><li>Excellent project management skills with the ability to manage multiple projects at once, operate autonomously, and prioritize effectively &nbsp;</li><li>Highly collaborative and comfortable in a cross-functional environment with many stakeholders and able to influence internal and external partners &nbsp;</li><li>Knowledge of marketing execution processes at American Express</li><li>Strong analytical skill with ability to navigate different reporting systems to pull data, interpret data, and translate into cohesive insights &nbsp;</li><li>Excellent verbal and written communication skills &nbsp;</li><li>Strong Microsoft Excel and PowerPoint skills &nbsp;</li></ul>Preferred Qualifications:<ul><li>Experience working with external partners or in a partnership's role &nbsp;</li><li>Understanding of acquisition channels and interest in UX and targeting capabilities &nbsp;</li><li>B2B experience &nbsp;</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Analyst- Hilton Co Brand Acquisition Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;The&nbsp;Global Advertising and Brand Management (GABM)&nbsp;team is responsible for creating marketplace demand and driving commerce for American Express products and services through differentiated and innovative branding, marketing, and experiences. We have an ambitious goal: to be the most admired brand in the Fortune 500 and we aim to deliver on that by doing work that is both creative and effective. OnBrand – American Express’ In-House Creative agency – sits within GABM. Our ambition is to “Become creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business, powered by industry-defining creative excellence”. We are focused on developing forward thinking ideas and work across channels, end-to-end experiences in digital and beyond.The Director of Creative Strategy will play a pivotal role in driving creative innovation for our in-house agency. This leader will uncover actionable insights, define creative territories, and craft strategies that enable American Express to connect meaningfully with Card Members and prospects. They will lead a team of creative strategists to deliver strategic work that fuels cutting-edge digital campaigns and connected customer experiences across American Express consumer products, benefits, and services.The ideal candidate will bring a relentless curiosity for creative, cultural, and digital trends, along with a drive to uncover opportunities in emerging platforms. They will have the unique ability to analyze and transform data and insights into actionable creative briefs that lead to best-in-class creative solutions for our marketing partners. Responsibilities:<ul><li>Oversee, manage, and resource a dedicated team of (4) full-time creative strategists, fostering their growth and success.</li><li>Lead the development and execution of innovative digital, channel, and content strategies across platforms and customer touchpoints, including 360 campaigns, social, video, and emerging technologies.</li><li>Translate business priorities into clear, actionable briefs that inspire impactful work</li><li>Partner with fellow Creative Strategy Director in B2B to establish team vision, best practices, and scalable processes</li><li>Collaborate with inter-agency teams (Account, PM, Creative) to ensure excellence throughout the project lifecycle</li><li>Build strong relationships and trust with product and marketing partners, influencing long-term marketing roadmaps.</li><li>Work with enterprise insights team to harness customer research, competitive analysis, category trends, and consumer behavior to guide strategy development</li><li>Partner with enterprise digital teams across analytics, SEO, and marketing platforms to design seamless, connected digital customer journeys</li><li>Confidently present and advocate for clear creative visions and strategies to internal and external stakeholders, including senior leadership</li></ul>Qualifications:<ul><li>10+ years of experience at a full-service digital creative agency (or equivalent)</li><li>4+ years of experience directly managing a team and leading creative strategy for complex, multi-channel marketing campaigns</li><li>Skilled at leading and inspiring cross-functional teams, cultivating collaboration, and encouraging courageous creativity</li><li>Proven track record of strategic leadership in digital creative strategy, with expertise in leveraging technology, platforms, and emerging trends</li><li>Exceptional communication and presentation skills, capable of simplifying and articulating complex concepts and strategies</li><li>Ability to excel in dynamic environment, leading many concurrent projects across teams</li><li>Understanding of data analysis, SEO, and content management systems enabling connected customer journeys</li><li>Advanced proficiency using Microsoft tools, especially PowerPoint and Excel</li></ul>Requirements<ul><li>Case studies/portfolio demonstrating ability to lead development of effective creative strategies leveraged across platforms, channels, and customer touchpoints</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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