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Plymouth, IN – Seeking CRNAsBecome a Valued Member of Your Anesthesia TeamAs a CRNA, you play a critical role in our mission to improve lives in Anesthesiology and are a valued member of the full care team. At Vituity we know the impact you can have.Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year, with Anesthesia sites in CA, OR, WI, and GA. With Vituity, if you ever need to move, you can take your job with you.The Opportunity<ul><li>Seeking valued, independent per diem Certified Registered Nurse Anesthetists (CRNAs) to join our Anesthesia team.</li><li>Current IN state license a plus.</li><li>New grads are welcome to apply.</li><li>ACLS required.</li><li>Providers may support affiliated surgery centers.</li></ul>The PracticeSaint Joseph Plymouth Medical Center – Plymouth, Indiana<ul><li>Vituity’s physician partnership culture inspires clinician retention and engagement, and supports autonomy to make local decisions.</li><li>Equal distribution among all practicing physicians.</li><li>No outside investors, external stakeholders, or long-term debt.</li></ul>The Community<ul><li>Plymouth, Indiana, is a charming city in northern Indiana, offering a welcoming community, strong job market, and a high quality of life.</li><li>Located in Marshall County, Plymouth boasts a mix of small-town warmth and modern conveniences.</li><li>Nearby landmarks include Centennial Park, a beautiful green space for outdoor activities, and the historic Marshall County Courthouse.</li><li>A short drive away, you’ll find Notre Dame University in South Bend, known for its iconic Golden Dome and legendary football team.</li><li>Residents enjoy the annual Blueberry Festival, one of Indiana’s largest events.</li><li>Seasonal weather includes warm summers, colorful autumns, snowy winters, and refreshing springs.</li><li>Plymouth’s central location provides easy access to major cities like Chicago and Indianapolis.</li><li>Sports are a big part of the culture, with strong high school athletics and community support. Plymouth offers a balanced, vibrant lifestyle, making it an excellent place to call home.</li></ul>Benefits &amp; Beyond*Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future.<ul><li>Student Loan Refinancing Discounts</li><li>EAP, travel assistance and identify theft included</li><li>Free education opportunities for personal and professional growth</li><li>Several wellness programs that focus on provider wellbeing and health</li><li>Community initiatives including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more</li><li>Purpose-driven culture focused on improving the lives of our patients, communities, and employees</li></ul>We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us.Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.*Benefits for part-time and per diem vary. Please speak to a recruiter for more information.Applicants only. No agencies please.

Vituity

Certified Registered Nurse Anesthetist - Per Diem - Saint Joseph Plymouth Medical Center

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: AdministrationAll Locations: 300 Ocean Avenue – ReverePosition Summary: CEO Profile SummaryAbout Us:&nbsp;We are NeighborHealth, formerly East Boston Neighborhood Health Center. NeighborHealth’s mission is to promote and sustain healthy communities, families, and individuals by providing accessible, person-centered, compassionate, high-quality health care services to all who live and work in our service area, regardless of ability to pay, while upholding diversity, equity, and inclusion at the core of all that we do.Our core values are traits that shape how we interact with each other, with our communities, and with our patients. We always show concern and express empathy for each other and the individuals in our community.Diversity is important to us. We include, respect, and value fellow employees and community members, not in spite of, but because of the differences in our backgrounds and cultures.Innovation is part of who we are. &nbsp;We strive to continually introduce new ideas, technologies, and methods in our workplace that lead to better quality and efficiencies.We always express appreciation, regard, and consideration for each other, those that use our health center services, and the community at large. &nbsp;This is our commitment to respect. &nbsp;We believe in teamwork. &nbsp;We work together to create efficiency and effectiveness, proactively collaborating with fellow employees, patients, and community members.In 1970, East Boston Neighborhood Health Center opened its doors to address a critical need for health care among an underserved community. Since then, we’ve operated 24 hours a day, 7 days a week. We’ve grown with our communities, ensuring that everyone has access to high-quality care close to home. We’ve expanded the scope of our services but never strayed from our original mission. &nbsp;Today we are among the largest federally qualified health centers in the country, and the largest in Massachusetts, committed to providing continuous, award-winning, and high-quality care. &nbsp;In 2024, the Department of Health and Human Services’ Health Resources and Services Administration (HRSA) recognized NeighborHealth as one of the nation’s leading health centers combating health inequity in diverse communities. We were awarded a total of four quality badges, including one National Quality Leader gold badge and one Health Center Quality Leader silver badge. Facts and Figures:&nbsp;<ul><li>Number of employees: nearly 2000&nbsp;</li><li>Operating Budget: $270M</li><li>Number of campuses: five (East Boston, Everett, South End, Revere, and Winthrop )</li><li>Number of patients annually: &nbsp;120,000 providing high-quality care to the largest Health Safety Net population, as well as the largest Latino population in Massachusetts</li><li>East Boston Neighborhood Health Center rebranded as NeighborHealth in 2024 to reflect our expanded service areas beyond East Boston.</li><li>Years of service: 55&nbsp;</li><li>Number of providers: 318, and 18 residents and fellows</li><li>DPH Licensure: falls under Boston Medical Center Health System’s hospital license &nbsp;</li><li>75% of our patient population identifies as Latino</li><li>87% of our patients are at or below 200% federal low-income thresholds</li></ul>The Opportunity:The CEO role at NeighborHealth represents an extraordinary opportunity for a strategic and operationally adept executive to lead an innovative health care organization committed to providing outstanding patient care to our communities. This role requires a CEO who models behavior aligned with our vision, mission, and core values. &nbsp;This leader should be able to build excellent teams, and foster collaboration and trust.Reporting directly to the Board of Directors, the CEO will provide strategic guidance and operational leadership for the entire organization. The future CEO will be responsible for ensuring outstanding patient care, while also leading strategy, growth plans, programmatic offerings, systemwide initiatives, and academic and research endeavors.We encourage qualified candidates from diverse backgrounds and experiences to apply. A resume and a cover letter should be emailed to Patricia Hunt Sinacole at First Beacon Group LLC (<a href="mailto:psinacole@firstbeacongroup.com" target="_blank">psinacole@firstbeacongroup.com</a>). &nbsp;Serious candidates will be required to sign a Non-Disclosure Agreement (NDA). &nbsp;Our employees may have qualified referrals for this role. Candidates may contact Patricia Hunt Sinacole at First Beacon Group LLC (<a href="mailto:psinacole@firstbeacongroup.com" target="_blank">psinacole@firstbeacongroup.com</a>) if there is interest in submitting a qualified referral and should state who referred them in their covering email. &nbsp;Thank you for your commitment to NeighborHealth and for helping us find the best possible leader. &nbsp;Internal and referral applications will be accepted through September 8, 2025.This is a full-time exempt-level role. &nbsp;The work hours are expected to exceed a typical 40-hour workweek in some instances.Overview of Responsibilities:<ul><li>Provide strategic leadership and oversight for the health center while collaborating closely with other senior leaders to ensure the efficient and effective delivery of exceptional, patient-centered care and safe, high-quality access and outcomes</li><li>Review, update, execute, and drive our strategic and operational plan, ensuring alignment with the health center’s vision and objectives, where patient care is paramount</li><li>Prioritize a positive work culture, which includes modeling open and transparent communication, respecting others, valuing diverse experiences and perspectives, building a climate of trust, treating others with compassion and empathy and ensuring accountability</li><li>Consistently demonstrate a commitment to patient care, employee engagement, and community relations</li><li>Facilitate collaboration and work effectively with our Board of Directors, leadership and employees to achieve the health center’s goals</li><li>Advance our commitment to delivering high-quality health care in an equitable and compassionate manner</li><li>Partner successfully with Boston Medical Center, our primary hospital partner and through which NeighborHealth is DPH-licensed, as well as with other healthcare organizations within the Boston area</li></ul><ul><li>Develop and participate in systematic and effective mechanisms for fostering communication among individuals and groups within the organization and the community</li><li>Optimize operations, finances, and patient-care levels; develop and execute long range, strategic, operational plans for the organization; and measure success through key performance metrics, including productivity and quality</li><li>Demonstrate market agility in analyzing and evaluating opportunities for capital expansion</li><li>Develop strategic initiatives necessary to integrate and expand services, as well as add potential new services to meet the growing healthcare needs of our communities</li><li>Enhance the quality, access, safety, and efficiency of patient services and increase patient satisfaction with a focus on performance excellence</li></ul><ul><li>Embrace innovation, which may include leveraging technology and data to continually measure results, improvements, and successes through key performance metrics</li><li>Work collaboratively with leaders to align clinical practice, safety, value-based initiatives, hospital, network, and system goals</li><li>Partner with the CFO to oversee financial planning, budgeting, and forecasting processes, ensuring compliance with regulatory requirements and achievement of financial targets</li><li>Partner with the CMO to ensure that the health center delivers safe, timely and high-quality care backed up by data and process improvement methods</li><li>Partner with the VP of HR to ensure that our workplace is diverse, inclusive and rewarding, with a focus on implementing best practices, with the goal of engaging talented leaders and employees across the health center</li><li>Optimize operations, finances, and customer service levels; develop and execute long range, strategic, operational and space use plans for the organization; and measure success through key performance metrics, including productivity and quality</li><li>Effectively communicate the services delivered by the health center to increase awareness within our communities</li><li>Work with federal, state and local officials, as well as government and funding agencies</li><li>Understands the principles of fundraising, including donor prospecting, cultivation, database management, and annual and capital campaigns</li><li>Serve as our chief spokesperson, both in person and in writing, to both large groups and small</li><li>As CEO, comply with all required policies, including our Standards of Conduct, Joint Commission policies, CMS Pace Program Regulations and Standards, HIPAA, applicable US Department of Health and Human Services’ Health Resources and Services Administration policies, safety policies, as well as any additional policies, procedures, laws related to employment with NeighborHealth</li><li>As with any role, additional responsibilities may be required</li></ul>Qualifications:<ul><li>Ten years of progressive leadership in healthcare, with at least five years in a senior-level executive role; community hospital experience strongly preferred</li><li>Proven experience gained in the health care delivery system continuum</li><li>Bachelor’s degree from an accredited college or university</li><li>Understands and is passionately committed to patient care, employee engagement, and community relations</li><li>A visible and highly engaged leader who has the ability to inspire, challenge, and motivate others to achieve common goals; demonstrates the values of respect, empathy, compassion, diversity and accountability</li><li>Must have outstanding communication skills which will contribute to building both a positive patient experience as well as a collaborative and engaged employee experience</li><li>Must have leadership experience gained in multi-site and matrixed organizations</li><li>Must demonstrate a proven history of effectively leading a multifaceted and dynamic healthcare organization offering a wide range of services</li><li>Must be willing to serve as an ambassador to our communities, which will include attendance at community events (e.g., Eastie Week, Farmer’s Markets, holiday celebrations, Pride Day, Taste of Eastie etc.)</li><li>Proven ability to oversee transformational changes</li><li>Strong business acumen; diplomatic and politically savvy, persuasive, and tactful</li><li>Experience and knowledge of highly regulated healthcare markets, as well as the ability to influence and collaborate with federal and state officials as well as regulatory agencies</li><li>A sophisticated knowledge of healthcare funding, and experience in competitive marketplaces with the ability to make complex and difficult decisions; knowledge of healthcare regulations, laws, and industry trends</li><li>Experience using and analyzing information systems to recommend opportunities for optimization and efficiency</li><li>A track record of leading initiatives which support the delivery of high-quality, equitable and compassionate care</li><li>Fundraising experience preferred</li><li>A record of recruiting, training, and mentoring employees and a reputation for sustained, inclusive, trust-based provider and employee relations through understanding of employee viewpoints and needs</li><li>Must be able to travel as needed, within our community as well as to conferences and professional development events</li></ul>Preferred Qualifications:<ul><li>Bilingual (English/Spanish)</li><li>Professional or personal experience in one of our communities</li></ul> Benefits and Perks: Our employees are at the heart of everything we do. Our market-competitive offerings include comprehensive benefits and resources to support our employees physical, emotional, financial, personal, career, and community well-being. These benefits and resources include, but are not limited to:<ul><li>Paid Time Off including Vacation, Holidays, and Sick Time</li><li>Retirement Plans</li><li>Medical and Prescription Drug Insurance</li><li>Dental and Vision Insurance</li><li>Disability and Life Insurance</li><li>Paid Parental Leave</li><li>Tuition Reimbursement</li><li>Staff Development</li><li>Flexible Spending Accounts</li><li>Legal Assistance</li><li>Pet Insurance</li><li>Community and Volunteer Opportunities</li><li>Discounts</li></ul>EEO and Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, let us know the nature of your request.Candidates may contact Patricia Hunt Sinacole at First Beacon Group LLC (<a href="mailto:psinacole@firstbeacongroup.com" target="_blank">psinacole@firstbeacongroup.com</a>) if there is interest in submitting a qualified referral and should state who referred them in their covering email.&nbsp; Thank you for your commitment to NeighborHealth and for helping us find the best possible leader.&nbsp; Internal and referral applications will be accepted through September 8, 2025.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

President & CEO

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: 20 Maverick Square – Cradock BuildingPosition Summary: The Patient Access Coordinator is responsible for the effective training of all registration staff within assigned clinical practices. The Patient Access Coordinator knows and understands the philosophy, objectives, policies and procedures of the department and consistently demonstrates these practices. The Patient Access Coordinator acts as a role model to all Patient Access Representatives.Duties and Responsibilities: <ul><li>Acts as a mentor to new and existing registration staff.&nbsp;</li><li>Works with supervisor to orient and train new staff to department policies, procedures and workflow.</li><li>Schedules appointments for all patients as requested by the patient or provider.</li><li>Sets up the recalls for returning patients as instructed by the provider</li><li>Answers the telephone in a polite and courteous manner. Identifies the department and introduces self.</li><li>Works closely and professionally with the clinical team to assist patients who walk-in with symptoms. Obtains all relevant information to properly forward to the clinical team</li><li>Manages all incoming and outgoing in basket messages</li><li>Creates Telephone encounters for patients with non-urgent concerns in need of a call from someone in the clinical team</li><li>Scrubs schedule for all outstanding arrived appointments and complete them through the checkout process.</li><li>Utilizes Dental/Optical software according to the department</li><li>Verify insurance in advance and same day.</li></ul>Skills/Abilities <ul><li>Demonstrate excellent communication skills and ability to interact professionally with individuals at all levels.</li><li>Proficiency with technology using Windows, Epic, Workday, RTE, MassHealth portal</li><li>Demonstrate flexibility while being able to multi task and in a fast-paced environment.</li></ul>Experience <ul><li>At least two years of experience working in health care and/or with MassHealth insurances with a focus on creating an excellent patient experience.</li></ul>Education <ul><li>High School Diploma or G.E.D. required</li><li>Bilingual skills required (spanish/english)</li><li>Maintain annual CAC certification</li></ul>Benefits<ul><li>Medical, dental, and vision coverage.</li><li>Life and disability insurance.</li><li>401(k) retirement plan.</li><li>Tuition reimbursement.</li><li>Flexible spending and transportation accounts.</li><li>Paid holidays, vacations, sick, and personal time.</li><li>Generous staff development benefit.</li><li>Excellent malpractice coverage.</li><li>Pet insurance.</li><li>And much more.</li></ul>Pay Range19.55 up to 29.33 based on experience NeighborHealth opens our doors to people from all demographics and cultures. Our workforce is as diverse as the city we call home - in gender, race, ethnicity, sexual orientation, disability, religion, and age, as well as in cultural backgrounds, life experiences, thoughts, and ideas.EEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Coordinator, Patient Access

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities.Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly — every role at NeighborHealth is vital. Together, we’re advancing medicine and delivering the best care experience for our patients and community!Interested in this position? Apply online and create a personal candidate account!Current Employees of NeighborHealth- Please use our internal careers portal to apply for positions.To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page.Time Type: Full timeDepartment: RegistrationAll Locations: 10 Gove Street – Taylor BuildingPosition Summary: A Registration Team Leader is a critical position within Registration that provides performance coaching and training of new staff; as well as oversees the department’s daily workflows in the absence of the department Supervisor. The Team Leader supports the Supervisor by ensuring Registration management, efficient performance and completion of daily administrative tasks when the Supervisor is not physically present in the department. This position also supports in overseeing the day to day workflows of the staff by making adjustments to staff assignments, scheduling, etc. as needed. In addition, s(he) makes recommendations for improvements within the department as well as handles patient complaints. This step on the Patient Access career ladder is generally achieved through internal promotion. Professional staff in this position demonstrates strong leadership, superior customer service, written and verbal communication, judgement and problem solving skills. The Team Leader is expected to make all patients feel welcome, over the phone or in person, while capturing comprehensive and accurate informationEssential Duties and Responsibilities:<ul><li>Acts as a mentor to new and existing registration staff.</li><li>Works with supervisor to orient and train new staff to department policies, procedures and work flow.</li><li>Demonstrates excellent leadership in all areas of responsibility for Patient Access Representatives, Patient Access Coordinators and Insurance Coordinators.&nbsp;</li><li>Coordinates the day to day workflow for assigned clinical areas. &nbsp;This includes the registration of patients to ensure efficient patient flow.</li><li>Manages workload for line staff and adjusting staffing levels to meet the needs of the clinical areas.</li><li>Displays superior customer service skills. Assists patients to resolve complaints or concerns. &nbsp;Reports all incidents to supervisor.</li><li>Maintains patient confidentiality at all times.</li><li>Maintain cash handling in accordance with department and health center policies and procedures.</li><li>Demonstrates initiative, reliability, flexibility, and organizational skills.</li><li>Demonstrates substantial knowledge of all the registration departments to ensure proper information is forwarded to staff as needed.</li><li>Demonstrates excellent communication skills. &nbsp;Promotes clear and concise communication between staff in order to achieve a healthy and effective atmosphere within the department.&nbsp;</li><li>Promotes a sense of teamwork within the department. &nbsp;&nbsp;</li><li>Provides evening/floating holiday coverage on a rotating basis.</li><li>Responsible for coordinating the maintenance, troubleshooting, and obtaining servicing for all printers, fax machines, and copiers in the Practice Team by processing work orders to facilities and IT</li><li>Follows departmental guidelines for emergency situations.</li><li>Interpreting skills used appropriately within all practices as needed.</li><li>Participate in the planning of continuous improvement in skill development and training for all registration staff and any other staff performing a registration function.</li><li>Participates in departmental process redesign, quality assurance activities, and special projects as assigned.</li><li>Act as a liaison between Patient Access departments and the clinical team. Reports any relevant issues to the supervisor</li><li>Carries change and makes rounds as needed to ensure the departments are running smoothly. Addresses any concerns or feedback from staff and/or patients</li><li>Provide feedback to the Supervisor regarding staff as part of their development or performance reviews. &nbsp;</li><li>Recognizes issues pertaining to staff and bring them to the attention of the leadership team for proper resolution. &nbsp;This may include attendance and punctuality issues, dress code, non-compliance or work related issues.</li><li>Forwards feedback and/or letters from staff. Updates supervisor of new workflows or workflow ideas.</li><li>Attends safety committee walk-throughs, drills and/or meetings as needed and requested by Supervisor.</li><li>Assist Supervisor with approving time off for staff.</li><li>Assist Supervisor with the staff schedule to coordinate coverage</li><li>Coordinates the ordering of office supplies for assigned clinical areas through Supervisor</li><li>Assumes additional responsibilities during Supervisor’s absence, as requested.</li><li>Adheres to department policies regarding attendance and punctuality.</li><li>Adheres to NeighborHealth and departmental policies &amp; procedures.</li></ul>EDUCATION: &nbsp; &nbsp; <ul><li>High School graduate or equivalent</li></ul>EXPERIENCE:&nbsp;<ul><li>Minimum of 3 to 5 years experience in a medical office setting</li><li>Knowledge of managed care, the various insurance plans, registration practices and protocols</li><li>Understanding of and experience with NeighborHealth systems, processes, policies and procedures a plus</li></ul>​SKILLS/ABILITIES:<ul><li>Strong initiative and leadership skills</li><li>Exceptional customer service and problem solving skills&nbsp;</li><li>Excellent communication and interpersonal skills</li><li>Strong organizational and time management skills</li><li>Strong computer skills</li><li>Demonstrates ability to work in a fast paced environment performing multiple tasks simultaneously</li></ul>PAY RANGE:Starts at $22/hr up to $33 based on experienceEEO &amp; Accommodation Statement:NeighborHealth is an equal employment/affirmative&nbsp;action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity and/or expression or any other non-job-related characteristic. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail <a href="mailto:toHRrecruit@NeighborHealth.com" target="_blank">toHRrecruit@NeighborHealth.com</a>&nbsp;or call 617-568-4480 to let us know the nature of your requestFederal Trade Commission Statement: According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website. We do not ask or require downloads of any applications, or “apps.” Job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.E-Verify Program Participation Statement:NeighborHealth participates in the Electronic Employment Verification Program, E-Verify. As an E-Verify employer, all prospective employees must complete a background check before beginning employment.

Lead Coordinator, Patient Access

Description Idaho National Laboratory is hiring a Computer Security Data Scientist to work on our Cyber R&amp;D team. Our team works a 9x80 schedule located out of our Idaho Falls facility with every other Friday off.&nbsp; Apply mathematics, statistics, logic, and computer science to derive insights and conclusions from large data sets. Design, develop, and test algorithms and software-based analytical tools to operationalize those algorithms, using artificial intelligence, machine-learning, and other techniques. Adapt machine learning and artificial intelligence technologies to solve scientific problems and to extract new insights from scientific data. Work with a multi-disciplinary team of scientists and engineers. Responsibilities Include: Analyze data and generate results in response to data analytics, visualization, and modeling needs on a variety of computational architectures (cloud, on-premises, edge-based). Apply advanced technologies, such as Explainable Artificial Intelligence/Machine Learning (AI/ML), Large language models (LLMs), physics-informed machine learning process-informed Machine Learning, systems performance analysis, and/or data sensor fusion methodologies. Work with a multi-disciplinary team of scientists and engineers on challenging work scope. Demonstrate effective research skills and the ability to collaborate and partner with other government agencies, academia, and private sector companies to achieve project objectives. Publish results of research and development in a mix of refereed publications and conference proceedings. Work effectively with other research teams to develop and manage cross-cutting technical programs for a variety of customers. Develop and maintain notebooks, software, and/or applications. Work with software and database developers to develop, test, and deploy software code to development, staging and production environments. May develop software for custom solutions, including but not limited to, 3D visualization tools, paralleled software, batch scripting and web api interaction/development. Analyze data quality, characterize, and communicate data quality issues to data providers, and design repeatable data processing procedures to accurately analyze data in the presence of quality issues. Work with domain experts to understand the scope and limits of questions that can be answered by data sets, identify key data features as inputs to analysis, and design output metrics that elegantly describe system attributes and behavior. Employ specialized methods and state-of-the-art data analysis and modeling tools to support the INL's mission by ensuring the nation’s safe, competitive, and sustainable use of engineered systems in many domains by applying capabilities to impactful issues in risk, reliability, and operational performance. Adhere to INL policies and lab-wide procedures related to software development, cybersecurity, and management of sensitive information and data. Work with data providers, database administrators, and software developers to diagnose and solve problems with data and software systems quickly and effectively. Other duties as assigned. Qualifications Minimum Requirements:&nbsp; <ul><li>Bachelor of Science degree in data science, engineering, mathematics, computer science, physics, autonomy, artificial intelligence, or related technical discipline.</li><li>Level 3: Bachelors and 5, Masters and 2&nbsp;</li><li>Level 4: Bachelors and 9 masters and 6 </li><li>Relevant experience commensurate with level.</li><li>Experience in data science, data analysis, and software development using Python, C#, Java, or C++,&nbsp;or Rust.</li><li>This position requires the ability to obtain and maintain a Department of Energy "Q" clearance, which requires US Citizenship.&nbsp;</li></ul> Preferred Experience:&nbsp; <ul><li>Experience with containerization (e.g. Docker, Kubernetes)</li><li>Experience with GPU acceleration and parallel computing</li><li>Experience with data science packages and ML model deployment&nbsp;</li></ul> Job Information:&nbsp; <ul><li>The pay range for this position is: Level 3 ($93,204-$191,076) / Level 4($111,888-$229,284 ). At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials.&nbsp;</li><li>Multi-Level: This is a multi-level posting and you will be placed at the appropriate level dependent on depth and breadth of proven experience and skills.</li></ul> Physical Requirements While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, kneel, bend, use hands to handle materials, manipulate tools, keyboard and type, reach with hands and arms, and operate job-related equipment. The employee must occasionally lift and/or move up to 25 pounds. Sufficient visual acuity and hearing capacity to perform the essential functions and interact with people is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits and Relocation <ul><li>Medical, Dental, Vision, and Flexible Spending Accounts</li><li>401(k) with a 4.2% employer contribution and up to 4.8% match</li><li>Paid time off (personal leave)</li><li>Employee Education Program (tuition assistance)</li><li>Comprehensive Relocation Package</li><li>Benefit eligibility subject multiple factors, including employment status and position classification.</li></ul> INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy’s mission in nuclear energy research, science, and national defense. With more than 6,300 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to change the world’s energy future and secure our nation’s critical infrastructure. INL Mission Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure. INL Vision Our vision is to change the world’s energy future and secure our nation’s critical infrastructure. Selective Service Requirements To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see <a href="http://www.sss.gov" target="_blank">www.sss.gov</a>. Equal Employment Opportunity Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Other Information When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration. INL does not accept resumes from third party vendors unsolicited.

Idaho National Laboratory

Computer Security Data Scientist

Description Idaho National Laboratory is hiring an Oracle HCM Enterprise Software Developer to work in our Information Technology department. Our team works a 9x80 schedule located out of our Idaho Falls facility with every other Friday off. You will report to the Lead of Business Application Systems&nbsp;organization and maintain enterprise applications including Oracle Human Capital Management Cloud. You will be involved in programming and scripting in different languages and systems.&nbsp; Responsibilities Include: <ul><li>Maintain enterprise applications including Oracle Human Capital Management Cloud. Will program and use scripting in different languages and systems. May work in JavaScript, HTML, T-SQL, PL/SQL, C#, Visual Builder Studio, and Java in both Windows and Linux environments.</li><li>Design, codes, tests, corrects and documents large and complex programs and program modifications from supplied specifications using agreed standards and tools to achieve a well-engineered result.</li><li>Selects and uses tools and methods to clarify the user experience, users’ characteristics and tasks, and identifies the technical, organizational and physical environment in which complex products or systems will operate.</li><li>Develop expertise in database concepts, object and data modeling techniques and design principles and a detailed knowledge of database architectures and software.</li><li>Perform database and web/middleware tasks independently from supplied specifications using agreed standards and tools to achieve a well-engineered result, using REST and WebAPI.</li><li>This posting closes: 8/19/25</li></ul>Qualifications Minimum Requirements:&nbsp; <ul><li>Level 3 -&nbsp; Bachelor's Degree computer science, software engineering, computer information systems, information technology, or a related field and 5 years’ relevant experience; Advanced Degree computer science, software engineering, computer information systems, information technology, or a related field and 2 years’ relevant experience; or in lieu of a Bachelor’s degree, 11 years of relevant experience.&nbsp;</li><li>Level 4 -&nbsp; Bachelor's Degree computer science, software engineering, computer information systems, information technology, or a related field and 9 years’ relevant experience; Advanced Degree computer science, software engineering, computer information systems, information technology, or a related field and 6 years’ relevant experience; or in lieu of a Bachelor’s degree, 15 years of relevant experience.&nbsp;</li><li>Applicants are subject to the requirements of DOE O 142.3B, Unclassified Foreign National Access Program</li><li>Experience maintaining enterprise applications.</li><li>Strong working knowledge of Oracle HCM Cloud.</li><li>Experience with database concepts and design principles.</li></ul> The ideal candidate will possess: <ul><li>Experience with other Oracle Cloud applications.</li><li>Experience with object-oriented development languages (C#, Java).</li><li>Oracle Redwood UI</li></ul> Job Information:&nbsp; <ul><li>The pay range for this position is: Level 3 ($93,204 - $191,076) / Level 4 ($111,888 - $229,284). At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials.&nbsp;</li><li>Multi-Level: This is a multi-level posting and you will be placed at the appropriate level dependent on depth and breadth of proven experience and skills.&nbsp;</li></ul> Physical Requirements While performing the duties of this classification, the employee may be required to stand, walk, sit, stoop, kneel, bend, use hands to handle materials, manipulate tools, keyboard, and type, reach with hands and arms, and operate job-related equipment. The employee may occasionally lift and/or move up to 50 pounds with assistance. Sufficient visual acuity and hearing capacity to perform the essential functions and interact with&nbsp;the public is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits and Relocation <ul><li>Medical, Dental, Vision, and Flexible Spending Accounts</li><li>401(k) with a 4.2% employer contribution and up to 4.8% match</li><li>Paid time off (personal leave)</li><li>Employee Education Program (tuition assistance)</li><li>Comprehensive Relocation Package</li><li>Benefit eligibility subject multiple factors, including employment status and position classification.</li></ul> INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy’s mission in nuclear energy research, science, and national defense. With more than 6,300 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to change the world’s energy future and secure our nation’s critical infrastructure. INL Mission Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure. INL Vision Our vision is to change the world’s energy future and secure our nation’s critical infrastructure. Selective Service Requirements To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see <a href="http://www.sss.gov" target="_blank">www.sss.gov</a>. Equal Employment Opportunity Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Other Information When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration. INL does not accept resumes from third party vendors unsolicited.

Oracle HCM Enterprise Software Developer

Description Idaho National Laboratory is hiring a Security Systems Technician to work in our Physical Security Systems department. Our team works a 4x10 schedule located out of our Central Facilities and Materials and Fuels Complex with every Friday off. You will perform preventative maintenance (PM) work orders (WO), corrective maintenance WO’s, and modification installation WO’s for complex electronic intrusion detection, video assessment, access control, and other security equipment related work.&nbsp;You will report directly to the manager of the Physical Security Systems department. Responsibilities Include: <ul><li>Actively participate in INL briefings and post-job reviews.</li><li>Ensure that only approved supplies, parts, and materials are used per the work package. Identify needed spare parts for PSS equipment.</li><li>Implement Physical Security Systems (PSS) equipment labeling practices following company and PSS procedures.&nbsp;</li><li>Comply with company standards for safety, quality, and efficiency. Identify potential hazards or unsafe conditions, which may include exercising “Stop Work Authority.”</li><li>Ensure that PSS drawings are maintained in an as-built condition by verifying that the actual physical configuration is depicted accurately on drawings.</li><li>Prepare work orders per INL work control for the team.</li><li>Conduct and document routine self-assessments.</li><li>Provide technical input and recommendations to co-workers, customers, management, engineering, and management relating to security equipment requirements and applications detailed in Safeguards and Security Program documents.</li><li>Ensure that only Materials and Test Equipment (M&amp;TE) with current and reliable calibration is used, when needed; that MT&amp;E used is of the proper type, range, accuracy, and tolerance to accomplish the function of determining conformance to specified requirements; and that M&amp;TE is calibrated and controlled as required.</li><li>Complete and maintain training, required reading and qualifications specified for assigned tasks.&nbsp;</li><li>Train and mentor junior Technicians as directed.</li></ul>Qualifications Minimum Requirements:&nbsp; <ul><li>Level 3: High school diploma, or equivalent, and 4 years of relevant experience.</li><li>Level 4: High school diploma, or equivalent, and 6 years of relevant experience.</li><li>Associate degree in Electronics, Instrumentation, Robotics, or related field preferred.&nbsp;</li><li>This position requires the ability to obtain and maintain a Department of Energy "Q" clearance, which requires US Citizenship.&nbsp;</li></ul> Job Information:&nbsp; <ul><li>The pay range for this position is: Level 3 ($30.17/hr - $49.78) / Level 4 ($35.30/hr - $58.23/hr). At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials.</li><li>HRP-Human Reliability Program: You will be required to submit to a pre-employment drug screen and continued drug testing throughout the term of your employment.</li><li>Multi-Level: This is a multi-level posting and you will be placed at the appropriate level dependent on depth and breadth of proven experience and skills.</li></ul> Physical Requirements: <ul><li>While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, kneel, bend, use hands to handle materials, manipulate tools, keyboard and type, reach with hands and arms, and operate job-related equipment. The employee must occasionally lift and/or move up to 50 pounds. Sufficient visual acuity and hearing capacity to perform the essential functions and interact with the public is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul> Benefits: <ul><li>Medical, Dental, Vision, and Flexible Spending Accounts</li><li>401(k) with a 4.2% employer contribution and up to 4.8% match</li><li>Paid time off (personal leave)</li><li>Employee Education Program (tuition assistance)</li><li>Benefit eligibility subject multiple factors, including employment status and position classification.</li></ul> INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy’s mission in nuclear energy research, science, and national defense. With more than 5,000 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to discover new science and development technologies that underpin the nation’s nuclear and renewable energy, national security, and environmental missions. INL Mission Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure. INL Vision Our vision is to change the world’s energy future and secure our nation’s critical infrastructure. Selective Service Requirements To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see <a href="http://www.sss.gov" target="_blank">www.sss.gov</a>. Equal Employment Opportunity Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Other Information When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration. INL does not accept resumes from third party vendors unsolicited.

Security Systems Technician

Description Idaho National Laboratory is hiring a Chemist to work in our Radiochemistry and Nuclear Measurement department. Our team works a 9x80 schedule located out of our Research Education Center (REC) in Idaho Falls with every other Friday off. You will focus on nuclear forensics, novel separations and analysis from complex mixtures derived from environmental samples, fission mixtures and irradiated materials applied to nonproliferation research. Extreme cleanliness are essential to success. You are expected to be a strong asset to our interdisciplinary R&amp;D team and work both alone and as a team member. You will report to the manager for Radiochemistry and Nuclear Measurement department. Responsibilities Include: <ul><li>Conduct research in areas of specialization (e.g., nuclear nonproliferation, radioanalytical chemistry, noble gas production, electrode-electrolyte interfacial interaction, etc.). Work with chemicals in a safe manner, following work control processes.</li><li>Plan and execute programmatic research.</li><li>Work with other scientists and chemists in the development of experimental designs and execution of experiments.</li><li>Develop new methods and instrumentation that advances science in area(s) of specialty.</li><li>Prepare research papers/reports and technical research proposals. Publish in both classified and unclassified peer reviewed journals.</li><li>Write and submit research proposals that solicit new research and development activities or provide critical services.</li><li>Provide programmatic and technical leadership to various groups in area(s) of specialty. </li><li>Assist management in the identification of growth areas and development of department roadmaps that in turn focus strategic investments in facilities, equipment, and most important human capital.</li><li>May lead a dynamic team consisting of junior staff, postdoctoral researchers, and other technical staff.</li><li>May serve as project lead or lead technical roles in multiple tasks or cross-cutting projects to support INL, the Department of Energy (DOE), other government agencies and industry.</li></ul>Qualifications Minimum Requirements:&nbsp; <ul><li>Level 3: Bachelor of Science degree in chemistry or analytical chemistry and at least 5 years of relevant experience, a Masters degree in chemistry, analytical chemistry, biochemistry, biology, or related field from an accredited institution and at least 2 years of relevant experience, or a Ph.D. in chemistry or analytical chemistry and 2 years of experience.</li><li>Proficient in authoring scientific manuscripts for journal publications and presenting research findings at national and international conferences and meetings.</li><li>Demonstrate exceptional skills in communicating scientific results, supported by a strong publication record.</li><li>Experience presenting scientific work at a professional conference.</li><li>Laboratory experience with chemicals on the benchtop and hood, with work experience on radioactive chemicals being preferred.</li><li>This position requires the ability to obtain and maintain a Department of Energy "Q" clearance, which requires US Citizenship.&nbsp;</li></ul> Job Information:&nbsp; <ul><li>The pay range for this position is: Level 3 ($93,204 - $191,076). At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials.</li><li>TDP: This is a testing designated position; you will be required to submit to a pre-employment drug screen and periodic drug testing throughout the term of your employment.</li></ul>Physical Requirements:&nbsp;While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, kneel, bend, and work in an office and field/laboratory environment. The job requires hand/finger dexterity to keyboard or type, handle materials, manipulate tools, and reach with hands and arms. The job requires operation of job-related equipment. The employee must occasionally move up to 50 pounds using carts/dollies to move equipment into place. Sufficient visual acuity and hearing capacity to perform the essential functions and interact with people is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Benefits and Relocation <ul><li>Medical, Dental, Vision, and Flexible Spending Accounts</li><li>401(k) with a 4.2% employer contribution and up to 4.8% match</li><li>Paid time off (personal leave)</li><li>Employee Education Program (tuition assistance)</li><li>Comprehensive Relocation Package</li><li>Benefit eligibility subject multiple factors, including employment status and position classification.</li></ul> INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy’s mission in nuclear energy research, science, and national defense. With more than 6,300 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to change the world’s energy future and secure our nation’s critical infrastructure. INL Mission Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure. INL Vision Our vision is to change the world’s energy future and secure our nation’s critical infrastructure. Selective Service Requirements To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see <a href="http://www.sss.gov" target="_blank">www.sss.gov</a>. Equal Employment Opportunity Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.&nbsp; Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Other Information When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration. INL does not accept resumes from third party vendors unsolicited.

Chemist

Description:CIVIC CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Credit Reporting and Disputes Specialist is responsible for the review and accurate submission of credit data to the credit bureaus and the processing and response to consumer credit disputes. This role ensures full compliance with the Fair Credit Reporting Act (FCRA) and Metro 2 standards by performing timely and accurate data reviews, corrections, and updates using tools such as e-OSCAR. NORMAL DAY-TO-DAY WORK<ol><li> Monitor and validate credit bureau reporting files for accuracy and completeness.</li><li> Investigate and resolve consumer disputes received through e-OSCAR and direct channels within FCRA/FACTA-mandated timelines.</li><li> Analyze loan servicing and system data to validate account statuses, payment histories, and other reported information.</li><li> Submit updated or corrected credit reporting data as necessary.</li><li> Research consumer complaints related to credit reporting, document findings, and determine appropriate resolutions.</li><li> Maintain detailed documentation of dispute resolution processes and outcomes.</li><li> Respond to credit verification requests.</li><li> Collaborate with Loan Operations, Collections, and Risk and Compliance to resolve data discrepancies related to credit reporting.</li><li>Support audits and regulatory exam reviews by providing documentation and subject matter input.</li><li>Maintain compliance with FCRA, CFPB regulations, and industry best practices.</li><li> Stay current on FCRA requirements, Metro 2® changes, and industry best practices.</li><li> Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol> JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position.<ol><li> 1 – 3 years of experience in credit bureau reporting and dispute management.</li><li> Familiarity with FCRA/FACTA, Metro 2 reporting standards, and e-OSCAR.</li><li> Excellent verbal, written, telephone and interpersonal communication skills.</li><li> Must possess a strong service orientation.</li><li>Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li> Ability to lift a minimum of 25 lbs. (file boxes, computer).</li><li> Travel required on occasion.</li><li>Here are a few qualities we'd LIKE for you to have to make you more suited for this position.</li><li> Bachelors degree in Business, Finance, or related field (or equivalent experience).</li><li> Familiarity with credit bureau systems.</li><li>Experience with loan servicing or core banking systems.</li><li>CDIA FCRA Credit Reporting Compliance Certification. </li></ol> CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609 <a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI276523796

Local Government Federal Credit Union

Credit Reporting and Disputes Specialist

Description:CIVIC CULTUREOur organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and well-being of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITIONThe Credit Reporting Manager leads the Credit Union's credit bureau reporting and consumer dispute resolution process. The manager ensures full compliance with the Fair Credit Reporting Act (FCRA), Metro 2 guidelines, and internal data integrity standards. The Credit Reporting Manager will ensure the accuracy of data reported to the credit bureaus, make certain that all consumer dispute investigations consumer are handled in a timely and compliant manner, and manage risk associated with credit data furnishing. NORMAL DAY-TO-DAY WORK<ol><li>Oversee the end-to-end credit reporting lifecycle across all business lines, ensuring accuracy, completeness, and timeliness.</li><li> Lead a team of analysts responsible for credit data integrity, reporting, and disputes</li><li> Oversee the intake, investigation, and resolution of consumer disputes via e-OSCAR and direct channels.</li><li> Manage the end-to-end dispute process, including timely investigation and response to ACDVs and AUDs through e-OSCAR.</li><li> Maintain compliance with FCRA/FACTA, CFPB regulations, and industry best practices.</li><li>Maintain policies and procedures for credit reporting and dispute resolution and update as needed.</li><li>Conduct regular reviews and data quality checks to prevent and identify potential errors and apply corrective actions before submission to the credit bureaus.</li><li> Serve as primary point of contact for credit bureau relationships and regulatory audits related to credit reporting.</li><li> Act as a liaison with the Credit Union's Risk and Compliance department regarding escalated disputes specifically those related to fraud.</li><li> Train and develop credit reporting staff on compliance standards and dispute management procedures.</li><li> Monitor changes in credit reporting laws and implement process updates as needed.</li><li> Display integrity, self-awareness, courage, and respect for staff while ensuring learning agility and flexibility communicating and delegating effectively. Work effectively, collaboratively, and creatively in a team-oriented environment both internally and externally.</li><li> Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve.</li></ol> JOB QUALIFICATIONSHere are a few skills you MUST have to be qualified for this position.<ol><li>7 – 9 years of experience in credit bureau reporting and dispute management, including 1 – 3 years of management experience.</li><li>Strong knowledge of FCRA/FACTA, Metro 2 reporting standards, and e-OSCAR.</li><li> Familiarity with credit bureau systems.</li><li> Experience with loan servicing or core banking systems.</li><li> Exceptional analytical and critical thinking skills.</li><li>Excellent verbal, written, telephone and interpersonal communication skills.</li><li> Must possess a strong service orientation.</li><li> Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc.</li><li> Ability to lift a minimum of 25 lbs. (file boxes, computer).</li><li>Travel required on occasion.</li></ol>Here are a few qualities we'd LIKE for you to have to make you more suited for this position.<ol><li> Bachelors degree in Business, Finance, or related field (or equivalent experience).</li><li>CDIA FCRA Credit Reporting Compliance Certification</li><li>Certified Credit Union Compliance Expert (CUCE) or National Certified Compliance Officer (NCCO) designation.</li></ol> CONTACT USIf you have questions about this position description, please feel welcome to ask. You can reach our HR Department at: Civic Human Resources3600 Wake Forest Road, Raleigh, NC 27609 <a href="mailto:careers@civicfcu.org" target="_blank">careers@civicfcu.org</a>Requirements: PI276523798

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