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AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description POSITION SUMMARY The Customer Service/Support Supervisor has oversight responsibility for the following Business Office Work Groups: Cash Posting, Customer Service, Vendor Management, Office Assistant (File Room). Each of the aforementioned work groups has very unique job duties as outlined below: Cash Posting: Responsible for ensuring the posting of all patient cash receipts and adjustments through the patient accounting system. The Supervisor ensures that daily patient cash receipts are balanced with the amounts deposited in the bank and posted to the appropriate patients account. The Supervisor develops and monitors a fully integrated cash posting process that supports the billing and accounts receivable process. This position maintains knowledge of current billing practices, banking products and internal system capabilities in order to best maximize their use in daily functions. The position supports the efforts of all audits and supports the general accounting staff with monthly reconciliation. Customer Service: Responsible for monitoring incoming phone traffic via an ACD line and for monitoring staff's call handling performance by evaluating recorded calls. This position maintains knowledge of customer service best practices to properly evaluate customer service performance. The ability to interpret and properly distribute incoming correspondence from patients, insurance carriers, attorney requests, to name a few, is also integral to the success of the customer service department. Vendor Management: Oversight responsibility for monitoring the performance of ARMC pre-collect and bad debt vendors. Responsibilities include, but are not limited to: ensuring all incoming billing office customer complaints are resolved within 30 days, ARMC self pay vendor accounts are handled timely and in accordance with established procedures. File Room: Monitor all file room activities to include the timely handling of explanation of benefit requests, supply ordering, report generation and that archiving of completed in accordance with the ARMC guidelines. The Customer Service/Support Supervisor demonstrates well-developed communication, interpersonal and organization skills and interacts effectively with all levels of the organization. The position provides current and accurate training to all staff members and monitors performance through a fully integrated quality assurance program and performance metric reporting. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation. QUALIFICATIONS EDUCATION: High School diploma or equivalent required. Bachelor's degree in business, finance or accounting preferred. LICENSE/CERTIFICATION: EXPERIENCE: 2- 4 years of billing/accounting/cash management/customer service experience required. Knowledge of McKesson systems, Microsoft Office Suite (Excel, Word, PowerPoint) and Escort is required. PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position. WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. This position requires sitting, standing, walking, stooping and crouching a majority of the workday. Works with such equipment as computer terminal, fax machine, printer and copier. REPORTING RELATIONSHIP This position reports to the Customer Service/Support Manager supervises the Cash Denial Team, Customer Service, Vendor Management and Office Assistance. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental &amp; Vision Insurance Retirement Plans with employer contributions Short-Term &amp; Long-Term Disability Coverage Life &amp; Accidental Death &amp; Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Job Category Administrative / Customer Service Hours Per Week 37.5 Weekends Required? No Holidays Required? No Shift Days Posititon Status Full-Time Job Details Pay Range $22.38 - $33.57 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI278410115

Customer Service Support Supervisor

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description POSITION SUMMARY The Registered Nurse is a member of the interdisciplinary team working in collaboration with the Physician. The Registered Nurse utilizes the nursing care process consistent with their license and/or certification including initiation of culturally competent continuum of care including inpatient, outpatient and community settings. The Registered Nurse is responsible to oversee any necessary coordination of the interdisciplinary plan of care and provides for its consistency with the medical treatment plan. The patient care process includes: <ul> <li>Assessment - an orderly process consisting of the identification, gathering and organization of subjective and objective data pertaining to the patient/family/significant other, including physical, psychosocial, spiritual and cultural.</li> <li>Planning - an organized step in the process that consists of the identification of actual or potential problems and desired outcomes (goals) that result in a documented plan of care. The plan of care provides direction for the patient/family/significant other and interdisciplinary team.</li> <li>Intervention - the specific interventions or orders that are implemented consistent with the plan of care and medical treatment plan.</li> <li>Evaluation - a step in the process that involves determining the effectiveness of the interventions in achieving the plan of care and determining the conclusions concerning the achievement or lack of achievement of desired outcomes. The evaluation may initiate the need for reassessment and revisions to the problems, goals, plan of care, and interventions. This step provides for documentation of required actions. Based upon findings identified during assessment and reassessment:</li> <li>Patients have problems identified and prioritized relative to biophysical, psychological, environmental, self-care, educational and social status.</li> <li>Goals are identified consistent with the problem to provide direction for patient care and health promotion.</li> <li>Education is consistent with the identified problem and associated goals and is seen as critical to creating an environment that promotes patient empowerment</li> </ul> Employee may be required to perform Limited Laboratory Services to include patient identification and preparation for specimen collection, processing samples for testing, performing required quality control testing and instrument maintenance and function checks, monitoring, recording and reporting tests results to clinicians to include critical values, and maintaining competency/certification of the aforementioned tasks and duties. Licensed and registered care providers responsible for utilizing the care process relative to their scope of practice and knowledge base, may document the assessment, plan, intervention and Evaluation. All patient care activities are administered according to standards, procedural guidelines and organizational policy. The Registered Nurse actively supports performance improvement initiatives and provides leadership to other members of the patient care team. By participating in educational activities, the Registered Nurse assumes responsibility for continued professional and personal growth. Emergency Room: • City 2 years medical/ surgical and/ or emergency room experience preferred. • ACLS required within 6 months of hire or transfer • ATCN or TNCC is required within 24 months of hire or transfer • Minimum of 8 contact hours of education every 1 year in basic trauma assessment, intervention and stabilization; <ul> <li>Minimum of 8 contact hours of education every 1 year in basic stroke assessment, intervention and NIHSS to be completed by 6 months of hire and continuously maintained thereafter. </li> </ul> • PALS or ENPC attained within 12 months of hire or transfer. • Current staff is required to obtain CPI by 6/30/24. New Hires or transfers; CPI required within 6 months of hire and continuously maintained after Trauma Bay Trauma experience required; 2 years preferred. ACLS, PALS &amp; ATCN at time of hire. 3 Harmony Trauma/ICU 2 years medical/surgical experience preferred; Critical care experience preferred. ACLS Required at time of hire. ATCN required within 3 years from date of hire or transfer Intensive Care Unit (ICU)/(CTICU) 2 years medical/surgical experience preferred; Critical care experience preferred. ACLS required within 6 months from date of hire or transfer. CCRN preferred Cardiovascular ICU(CVU) 2 years critical care and Cardiovascular ICU experience preferred. ACLS required within 6 months from date of hire or transfer CCRN preferred. Heart and Vascular Unit (HVU) 2 years telemetry experience preferred. ACLS required within 6 months from date of hire or transfer 3 Harbor (PCU) 2 years telemetry Experience preferred. ACLS required within 6 months from date of hire or transfer 3 Pines/3 Central Medical/Surgical experience preferred. ACLS required within 6 months from date of hire or transfer (1 south/ 1 Meadow) Medical/Surgical experience preferred. ACLS required within 1 year from date of hire or transfer. 2South/2 Meadow, 5Harmony 7Harmony 4 Michigan Medical/Surgical experience preferred. 4Harmony Medical/Surgical experience preferred. ACLS required within 6 months from date of hire or transfer Med Surg/Cardiac/ Stroke Care (2West/2 Pines, 6 Harmony) Medical/Surgical experience preferred. ACLS required within 6 months from date of hire or transfer Pre-Admission Testing (PAT) Medical/Surgical experience preferred. Operating Room Medical/Surgical and operating room experience preferred.Effective 1/1/25, all new OR team members must scrub and/or learn to scrub during their orientation within six months. ACLS required by 12/31/24 for all RNs in the City OR. CNOR preferred. ACLS preferred. PACU/Same Day Surgery/ Recovery Room Critical care or PACU experience required. ACLS required at time of hire or transfer PALS required within 6 months from date of hire or transfer. Intervention Radiology (radiation special procedure adm ) 2 years medical/surgical experience preferred; Interventional and Critical Care experience preferred. ACLS at time of hire or transfer PALS required within 1 year from date of hire or transfer. Cath Lab (cath lab holding, Electrophysiology (EP)) Critical care, emergency room, cath-lab or telemetry experience preferred; ACLS at time of hire or transfer Endoscopy 2 years medical/surgical experience preferred; Endoscopy, telemetry and critical care experience preferred. ACLS required within 6 months from date of hire or transfer PALS, CCRN, and CGRN preferred. Radiation Oncology (cancer center institute) Oncology experience preferred. OCN preferred. Medical Oncology Infusion Services (Cancer Center Institute) Oncology experience preferred ONS Chemotherapy and Biotherapy Competency Provider required within 6 mos. from date of hire or transfer. OCN preferred Structural Heart 2 years' experience in cardiology Able to perform: Phlebotomy EKG IV insertion ACLS required at time of hire or transfer QUALIFICATIONS EDUCATION/LICENSE: <ul> <li>Graduate of an accredited school of nursing; BSN preferred. </li> <li>Nurses hired without BSN must be enrolled in a BSN program within 1 year and completion within 3 years.</li> <li>Current Licensure as a Registered Nurse in the State of New Jersey or current multi state license required.</li> <li>BLS required. </li> <li>Valid NJ Driver's License is required for all employees in the Adult and Child Partial Programs.</li> </ul> EXPERIENCE: Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. Specialty Experience Advanced Certification Required Certification Preferred Emergency Room: • Mainland • Satellite Hammonton 2 years medical/ surgical and/ or emergency room experience preferred. • ACLS required within 6 months of hire or transfer • Minimum of 8 contact hours of education every 1 year in basic trauma assessment, intervention and stabilization; <ul> <li>Minimum of 8 contact hours of education every 1 year in basic stroke assessment, intervention and NIHSS to be completed by 6 months of hire and continuously maintained thereafter. </li> </ul> • PALS or ENPC attained within 12 months of hire or transfer. • Current staff is required to obtain CPI by 6/30/24. New Hires or transfers; CPI required within 6 months of hire and continuously maintained after Wound Care Medical/Surgical experience preferred. • ACLS required within 6 months from date of hire or transfer. • Wound care and HBO Training course through Healogics is required within 1 year from date of hire or transfer. Psychiatry (1 West/1 Pines &amp; Psychiatric Intervention Program (PIP) ) Medical/Surgical and psychiatry experience preferred. • (QPRT) annual education required within 6 months from date of hire or transfer <ul> <li>Current staff is required to obtain CPI by 6/30/24. New Hires or transfers; CPI required within 6 months of hire and continuously maintained after</li> </ul> Acute Partial/Child Adolescent Program Experience in behavioral health setting required. Crisis intervention Prevention Preferred; tracked by department leadership. Valid NJ Driver's License is required for all employees in the Adult and Child Partial Programs. Labor and Delivery (L&amp;D) 2 years labor and delivery experience preferred ACLS required within 6 months from date of hire or transfer. NRP required within 1 year from date of hire or transfer. Neonatal Intensive Care Unit (NICU) 2 years Neonatal Intensive Care Unit experience preferred. NRP required within 1 year from date of hire or transfer. Mother/Baby Unit (OB) 2 years mother/baby experience preferred. NRP required within 1 year from date of hire or transfer. Perinatology/ Material Fetal Medicine (MFM) 3 years labor and delivery experience preferred. EFM-C certification within 12 months Pediatrics Medical/Surgical experience preferred; Pediatric experience strongly preferred. PALS required within 1 year from date of hire or transfer. PERFORMANCE EXPECTATIONS Demonstrates the ability to perform the department specific competencies as listed on the Assessment and Evaluation Tool. WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, blood borne pathogens, including exposure to infectious disease, hazardous substances, and potential injury. <ul> <li>considerable reaching, stooping, kneeling and crouching</li> <li>extensive standing and walking, including stairs</li> <li>lifting approximately 25-50 pounds frequently</li> <li>lifting approximately 50 to 100 pounds with assistance occasionally</li> <li>pushing and pulling of heavy equipment</li> </ul> Some departments require the ability to distinguish colors. Essential functions of this position are listed on the department specific Assessment and Evaluation Tool. WORK ENVIRONMENT IN THE ELECTROPHYSIOLOGY LAB &amp; PROCEDURAL AREAS Potential for exposure to the hazards and risk of the hospital environment, blood borne pathogens, including exposure to infectious disease, hazardous substances, latex exposure, including radiation exposure and potential injury. <ul> <li>considerable reaching, stooping, kneeling and crouching</li> <li>extensive standing (wearing lead) and walking, including stairs</li> <li>lifting approximately 25-50 pounds frequently</li> <li>lifting approximately 50 to 100 pounds with assistance occasionally</li> <li>pushing and pulling of heavy equipment.</li> <li> <ul> <li>transporting patients on stretchers unassisted</li> <li>manual dexterity to hand off instruments</li> <li>maneuver in small work areas congested with cords, foot pedals and various </li> </ul> equipment consoles <ul> <li>move patients from beds/stretchers to procedure tables and from procedure tables to </li> </ul> stretchers or beds <ul> <li>Some departments require the ability to distinguish colors.</li> </ul> Essential functions of this position are listed on the department specific Assessment and Evaluation Tool UNIT POPULATIONS SERVED Core competencies will be assessed primarily on the following patient population(s) serviced: Bariatric Morbid obese adult with all comorbid illness/conditions, including but not limited to: cardiac/cardiovascular, metabolic; renal, pulmonary, etc. Cath Lab Cardiac/vascular conditions and diseases including but not limited to: CAD, carotid stenosis, renal stenosis, PVD, etc. Critical Care Acute medical/surgical care of skeletal muscular, renal orthoconditions and diseases including but not limited to: AMI, CAD, PVD, CVA/TIA, COPD, CHF, shock, renal failure, metabolic disorders, etc. Behavioral Health Behavioral health illnesses including but not limited to bipolar disorder, schizophrenia, depression, psychosis, etc.. Endoscopy Chronic pain management, endoscopic procedures of cardiovascular, GI, pulmonary conditions and disease, etc.. Emergency Department Triage, assess and treat patients of all age presenting for emergency care for all body systems, conditions and diseases including but not limited to: coronary, pulmonary, neuro, skeletal muscular, GI/metabolic, GU/renal, GYN, integumentary, etc.. Intermediate Care Monitored post-surgical care including but not limited to neuro, GI, GU/GYN, peripheral vascular interventions, orthopedic procedures, etc.. Medical diagnoses including but not limited to: cardiac, pulmonary, neuron, GI, VCA/TIA and renal conditions, etc.. Medical Surgical Medical/Surgical diagnoses including but not limited to orthopedic, neuron, GI, GU/GYN, renal, metabolic, pulmonary systems and those requiring isolation/precautions. Telemetry/Medical/Surgical Cardiac/cardiovascular, neuro, GI conditions and diseases including not limited to: CAD, PVD, COPD, CHF, metabolic disorders, etc. Telemetry/Stroke Cardiac/cardiovascular, neuron, renal, GI conditions and diseases including but not limited to: CAD, PVD, CVA/TIA, COPD, CHF, metabolic disorders, etc. Wound Care Ostomy diversion surgeries, wound care, pressure sore/ulcer etc.. Structural Heart Adults with Structural Heart disease and other comorbid conditions including but not limited to: CAD, PAD, Heart Failure, Lung disease, Obesity, Diabetes, Arrhythmias REPORTING RELATIONSHIP This position reports to the patient care unit or department leadership. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.</li> </ul> Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental &amp; Vision Insurance Retirement Plans with employer contributions Short-Term &amp; Long-Term Disability Coverage Life &amp; Accidental Death &amp; Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Job Category Nursing Hours Per Week 37.5 Weekends Required? Yes Holidays Required? Yes Shift Days Posititon Status Full-Time Job Details Pay Range $42.5 - $62 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI278409515

Registered Nurse - 6 Harmony Acute Care/Neuro/Stroke/Cardiac

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description MRI Technologist Trainee - Full Time Sign-On Bonus: Up to $25,000 for New Hires and Rehires who meet eligibility requirements Cross-Training Pathway for X-ray Technologists AtlantiCare is proud to offer a structured cross-training program designed for licensed radiologic technologists ready to advance their careers in Magnetic Resonance Imaging. As a MRI Technologist Trainee, you'll begin your journey toward becoming a vital member of a patient-centered imaging team. Through guided orientation and hands-on experience, you'll build the knowledge and skills needed to perform safe, accurate MRI scans under physician supervision. From start to finish, you'll work closely with patients-learning to ensure their comfort, safety, and a positive imaging experience. Throughout the program, you'll gain exposure to advanced imaging techniques, support high-quality patient care, and prepare to earn your ARRT MR certification. You'll train alongside experienced technologists, contribute to clinical excellence, and grow within a collaborative environment that values innovation, service, and professional development. This is a unique opportunity to expand your skill set and grow your career with the support and resources you need to succeed. Advancement to MRI-level compensation is contingent upon successful completion of certification and registration by the ARRT in Magnetic Resonance Imaging (MR), which must be passed within 18 months of hire or transfer. QUALIFICATIONS Education: <ul> <li>Graduate of an accredited radiologic technologist program required</li> </ul> License/Certification: <ul> <li>Active BLS for Healthcare Providers required</li> <li>Active NJDEP License in Diagnostic Radiography required</li> <li>Active ARRT R.T.(R) required</li> <li>ARRT (MR) certification required within 18 months of hire or transfer</li> </ul> Experience Requirements: <ul> <li>Minimum of 1 year of diagnostic imaging experience preferred</li> <li>Ability to multitask with attention to detail in a fast-paced environment required</li> <li>Proficiency with clinical applications preferred upon hire; must be obtained within 30-60 days of hire or transfer</li> </ul> WORK ENVIRONMENT This role involves potential exposure to hospital-related hazards, including infectious diseases and electromagnetic radiation. The position requires frequent standing, pushing, pulling, and lifting (up to 50 lbs.). REPORTING STRUCTURE This position reports to the MRI Supervisor. The above statement reflects the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: <ul> <li>Generous Paid Time Off (PTO)</li> <li>Medical, Prescription Drug, Dental &amp; Vision Insurance</li> <li>Retirement Plans with employer contributions</li> <li>Short-Term &amp; Long-Term Disability Coverage</li> <li>Life &amp; Accidental Death &amp; Dismemberment Insurance</li> <li>Tuition Reimbursement to support your educational goals</li> <li>Flexible Spending Accounts (FSAs) for healthcare and dependent care</li> <li>Wellness Programs to help you thrive</li> <li>Voluntary Benefits, including Pet Insurance and more </li> </ul> Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future! Job Category Radiology Hours Per Week 37.5 Weekends Required? Yes Holidays Required? Yes Shift Days Posititon Status Full-Time Job Details Pay Range $33.16 - $49.74 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI278409248

X-ray to MRI Technologist Cross Training

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description * Graduate of an accredited Practical Nurse school of nursing. * Current BLS certification required * The LPN will be expected to enroll in an RN program within 2 years of hire and attain RN licensure within 5 years of hire required. * Interpersonal skills to effectively communicate and collaborate with other team members; ability to be flexible, prioritize care, time management, critically think and use proper judgment in difficult situations required. POSITION SUMMARY` The Licensed Practical Nurse performs direct and indirect patient care functions under the direction of the RN. This position supports organizational goals by providing quality customer service and excellent nursing care, participating in quality improvement initiatives and demonstrating a commitment to teamwork and cooperation. Under delegation of the RN, the LPN will assist in the delivery of quality care according to the individual needs of the patient, administer medications and treatments, and observe and record patient conditions and response to medications and treatments. The LPN will contribute to the overall quality metrics of their assigned unit. QUALIFICATIONS EDUCATION: Graduate of an accredited Practical Nurse school of nursing. LICENSE/CERTIFICATION: Current BLS required. The LPN will be expected to enroll in an RN program within 2 years of hire and attain RN licensure within 5 years of hire required. EXPERIENCE: Interpersonal skills to effectively communicate and collaborate with other team members; ability to be flexible, prioritize care, time management, critically think and use proper judgment in difficult situations required.. Proficiency in Clinical Applications preferred at time of hire; incumbents will be trained appropriately and competency will be required for this position within 30-60 days from date of hire PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position. WORK ENVIRONMENT Potential for exposure to the hazard and risk of the hospital environment, including exposure to infectious disease, blood-borne pathogens, hazardous substances and potential injury. Reaching, stooping, kneeling and crouching approximately 25% of a workday; visual and physical ability required to work at a computer terminal; standing and walking approximately 50% of a workday; lifting approximately 25-50 pounds frequently and or 50-100 with assistance occasionally; physical abilities required to push, pull or transport equipment and patients. Essential functions of this position are listed on the department specific Assessment and Evaluation tool. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental &amp; Vision Insurance Retirement Plans with employer contributions Short-Term &amp; Long-Term Disability Coverage Life &amp; Accidental Death &amp; Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Job Category Nursing Hours Per Week 37.5 Weekends Required? Yes Holidays Required? Yes Shift Days Posititon Status Full-Time Job Details Pay Range $29.6 - $41.44 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI278409714

Licensed Practical Nurse - 3 Pines

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description POSITION SUMMARY The Client Services Representative provides office support at the front desk within the Hospital, Ambulatory or Surgery Center setting. The Representative also ensures the timely and organized scheduling of patient appointments, patient insurance information, enters client information into the computer, and provides accurate financial information to clients. This position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to team work and cooperation. QUALIFICATIONS EDUCATION: High school diploma or equivalent required. LICENSE/CERTIFICATION: EXPERIENCE: 1-3 years office experience required, preferably in a medical setting. Minimum 1 year insurance, CPT4 and ICD-10 coding experience preferred. Knowledge of medical terminology preferred. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. Specialty Certification Required Certification Preferred Acute Partial Hospitalization Program <ul> <li>American Heart Association BLS required within 90 days hire or transfer </li> </ul> <ul> <li>American Heart Association Heart Saver First Aid (HSFA) required within 90 days hire or transfer </li> </ul> <ul> <li>CPI required within 90 days hire or transfer </li> </ul> PERFORMANCE EXPECTATIONS Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position. WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. Periodic traveling to other department locations is expected. The essential functions for this position are listed on the Assessment and Evaluation Tool. REPORTING RELATIONSHIP This position reports to the Department Director, Manager or Nursing Leadership in other departments within the organization. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental &amp; Vision Insurance Retirement Plans with employer contributions Short-Term &amp; Long-Term Disability Coverage Life &amp; Accidental Death &amp; Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Job Category Administrative / Customer Service Hours Per Week 37.5 Weekends Required? No Holidays Required? No Shift Days Posititon Status Full-Time Job Details Pay Range $17.5 - $25.17 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI278409851

Client Services Representative - Timeshare - Manahawkin

Oxford University Press Publishing General Posted: Sep 26, 2025 Full Time Cary, NC (Hybrid) In office 2 days a week <h2>Job Details</h2><h3>Description</h3>We are the world’s largest university press. We have both a worldwide reach and a personal understanding of local needs, partnering on the ground to adapt publications and resources to meet the individual needs of communities, societies, and countries. We partner with researchers, educators, and technology partners to stay ahead of the changing ways people around the world are accessing and sharing knowledge. With a presence in more than 50 countries and millions of customers around the world, an idea launched at OUP can have a global impact.<a href="https://global.oup.com/" target="_blank">More about OUP</a><a href="https://youtu.be/ZcqN1e2mjOs" target="_blank">Advancing Knowledge and Learning</a>ABOUT THE ROLE• Support the day to day management and development of a portfolio of high value society contracts to a degree of excellence that enhances OUP’s standing in the learned society and publishing landscape.• Work with the Publisher, Senior Publisher or Executive Publisher to respond to queries and requests from societies and editors in a fast paced and effective manner.• Build strong relationships with Editors and key society contacts.• Provide data analysis to enable evidence-based decision making for strategic/editorial development of journals, including: - Bibliometric analysis to understand drivers for impact factor - Competitor analysis - Emerging trends - New journal launches - Content growth.• Monitor adherence to contractual terms for all journals in your portfolio, including provision of journal accounts, member commitments, editorial board commitments.• Responsibility for regular journal specific projects such as co-publications.• Work collaboratively and productively with other functional groups (especially production, marketing, digital) to deliver an excellent service for society partners.• Work with finance and operations colleagues to assist in management of costs for the portfolio.• Assist with the transition process and ongoing management for newly acquired titles and new launches in the portfolio.• Facilitate the roll out of OUP journal policies across the portfolio.• Assist with implementation of projects that scale across the journals program.ABOUT YOU• 1+ year(s) publishing or transferable professional experience • An understanding of academic publishing, including editorial processes, production processes, marketing, industry trends, systems, competitors, and technology. • Excellent communication skills • Experience with stakeholder management • Strong organizational skills • An ability to work independently • Strong analytical skills and ability to identify trendsBENEFITS We care about work/life balance at OUP. We offer 15 days’ vacation time that rises with service, 10 sick days, plus floating holidays, personal days, company holidays, and a 35-hour working week. We are open to discussing flexibility in respect of working hours and the use of technology to support regular remote working, dependent on role. We also have a great variety of active employee networks and societies. We care for you and your dependents by offering health, dental, and vision insurance plans to our full-time employees. Each plan has multiple levels of coverage to fit your needs and has a high level of contribution made by OUP. In addition, we offer Employee Assistant Programs for all full-time employees, regardless of whether you elect in health insurance. We also offer life insurance and disability insurance.We help make your money go further by providing a non-elective contribution on your behalf to your retirement plan of 7% of your salary and a matching contribution to the retirement plan of 50% on the first 6% of employee contributions on based earnings.This role is part of the OUP USA News Guild Bargaining Unit. Position Location: This role can be hybrid, based out of New York, NY or Cary, NC (2 days a week in office) or remote in the United States.GJC Level: I5 (for internal purposes only)Salary: $58,960 - $70,000 dependent on skills and experienceWe are committed to supporting diversity in our workforce and ensuring an inclusive environment where all individuals can thrive. We seek to employ a workforce representative of the markets that we serve and encourage applications from all.<h2>Qualifications</h2><h3>Skills</h3><h5></h5> <h3>Behaviors</h3>:<h3>Motivations</h3>:<h3>Education</h3><h3>Experience</h3><h3>Licenses &amp; Certifications</h3>Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the <a href="https://www.eeoc.gov/poster" target="_blank">Know Your Rights</a> notice from the Department of Labor. PI278418641

Associate Publisher - Journals

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description Quality Assurance and Field Training CPhT The Quality Assurance and Field Training Technician plays a critical role in ensuring pharmacy practices across AtlantiCare Regional Medical Center (ARMC) locations meet the highest standards. This position is responsible for monitoring and ensuring compliance with best practices related to compounded sterile preparations, technician workflow training, and safe medication inventory management. This role ensures adherence to regulatory requirements and industry standards, upholding a strong culture of patient safety and excellence in the in-patient pharmacy service. KEY RESPONSIBILITIES <ul> <li>Ensure adherence to regulatory standards and workflow best practices in sterile compounding, medication handling, and storage procedures.</li> <li>Collaborate with the Pharmacy Technician Supervisors and Pharmacists-in-Charge to uphold high compliance standards among staff, ensuring best practices in all technician-performed tasks.</li> <li>Assist the Pharmacist-in-Charge with regulatory preparedness and documentation requirements.</li> <li>Assist in sterile compounding training and document competency evaluations in alignment with NJ Board of Pharmacy regulations.</li> <li>Perform and oversee audits related to safe medication inventory management, including outdate audits, recall compliance and medication storage.</li> <li>Support the implementation of initiatives directed by ARMC Pharmacy Services leadership.</li> <li>Continuously review medical literature and pharmacy board guidelines concerning IV sterile compounding and medication storage to remain informed of evolving best practices.</li> <li>Provide staffing support across locations based on operational needs.</li> </ul> QUALIFICATIONS EDUCATION AND CERTIFICATION: <ul> <li>High School Diploma or equivalent required.</li> <li>Current New Jersey State license as a Registered Pharmacy Technician required upon hire or transfer.</li> <li>National Certification of Pharmacy Technician (CPhT) required upon hire or transfer.</li> <li>National Certification in IV Sterile Preparation from an accredited pharmacy technician accrediting agency (CSPT) strongly preferred.</li> </ul> SKILLS AND EXPERIENCE: <ul> <li>Two years of IV Room Experience</li> <li>Strong Educational Skills</li> <li>Excellent knowledge of various technicians performed tasks</li> <li>Excellent knowledge of aseptic techniques and sterile compounding practices</li> <li>Ability to collaborate effectively</li> <li>Critical thinking skills</li> <li>Excellent communication and interpersonal skills</li> <li>Ability to work cooperatively with health-system and pharmacy staff</li> </ul> WORK ENVIRONMENT Potential for exposure to infectious patients or materials is negligible. Potential for exposure to hazardous and toxic substances (including chemotherapy, cytotoxic drugs and cleaning solutions). Potential for musculoskeletal injuries if proper lifting and carrying techniques are not used. Full-time hourly position with flexibility across different shifts and locations to address operational needs. Repetitive use of hands and fingers (e.g., use of a computer keyboard). May require lifting and carrying light loads (up to 40 lbs.), including boxes, equipment, IV solutions and stooping or kneeling (e.g., picking up items from the floor; to remove and replace items on lower shelves; to file documents in lower file drawers). Sitting, walking, or standing for long periods of time (4-8 hours) are often necessary. Normal range of hearing and vision required to perform work and communicate. REPORTING RELATIONSHIP Reports to Pharmacy Operations Leader Collaborates with Pharmacy Technician Supervisors, Pharmacists-in-Charge of respective pharmacy locations and Medication Safety Officer. The above statement reflects the general details considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: <ul> <li>Generous Paid Time Off (PTO)</li> <li>Medical, Prescription Drug, Dental &amp; Vision Insurance</li> <li>Retirement Plans with employer contributions</li> <li>Short-Term &amp; Long-Term Disability Coverage</li> <li>Life &amp; Accidental Death &amp; Dismemberment Insurance</li> <li>Tuition Reimbursement to support your educational goals</li> <li>Flexible Spending Accounts (FSAs) for healthcare and dependent care</li> <li>Wellness Programs to help you thrive</li> <li>Voluntary Benefits, including Pet Insurance and more </li> </ul> Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future! Job Category Pharmacy Hours Per Week 37.5 Weekends Required? Yes Holidays Required? Yes Shift Varies Posititon Status Full-Time Job Details Pay Range $22.05 - $28.68 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI278409657

Quality Assurance & Field Training Technician (CPhT)

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description POSITION SUMMARY As an integral part of the patient care team, the Patient Care Technician performs direct and indirect patient care functions under the supervision of appropriately licensed personnel. The Technician is responsible for assisting patients with personal care needs and participates in the plan of care. The technician regularly communicates observations and data collection to the Clinical Associate. This position also collects test specimens as directed according to established procedures and documents patient care activities consistent with data collection and the test performed. The Technician may be required to perform Limited Laboratory Services to include: patient identification and preparation for specimen collection, processing samples for testing, performing required quality control testing and instrument maintenance and function checks, monitoring, recording and reporting tests results to clinicians to include critical values, and maintaining competency/certification of the aforementioned tasks and duties. The Technician assists customers in a friendly, prompt, caring manner, always maintaining the highest level of confidentiality and respect. This position works as part of the care team to meet the needs of the customer and to support team objectives, assisting other team members when necessary. QUALIFICATIONS EDUCATION: High School degree or equivalent required. CERTIFICATION: BLS from the American Heart Association required within 30 days of hire or transfer. CPI (Crisis Prevention Intervention) training required within 1 year of hire or transfer into the role, or until 10/31/25 for existing employees in the role. EXPERIENCE: Ability to speak and write English Language required. Bilingual preferred. At least 8 weeks of Patient Care education or direct patient care experience required; or enrolled in a nursing school or physician assistant program. Knowledge of medical terminology preferred. Interpersonal skills required to effectively communicate with other team members. Candidates for this position must demonstrate the ability to be flexible, set priorities, solve problems and use good judgment in difficult situations. Proficiency in Clinical Applications preferred at time of hire; incumbents within position will be trained appropriately and then skill will be required for this position within 30-60 days from date of hire. PERFORMANCE EXPECTATIONS Demonstrates the ability to perform the department specific competencies as listed on the Assessment and Evaluation Tool. Specialty Certification Required Emergency Room City American Heart Association BLS required upon hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Emergency Room Mainland American Heart Association BLS required upon hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Hammonton Emergency Room American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Trauma ICU American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Critical Care (ICU) Mainland American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Cardiovascular ICU(CVU) American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Critical Care (ICU) City American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Labor and Delivery American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Neonatal Intensive Care Unit/Intermediate Care Unit American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Mother/Baby Unit (OB) American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Perinatology American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Medical/Surgical (2S, 3C, 4H, 5H, 7H, 4M) American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. PACU (Recovery Room) &amp; Same Day Surgery American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Psychiatry (1 West 1 Pines) PIP if not a screener American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. PIP if Screener (Psychiatric intervention program) American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Pediatrics American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Radiology (radiology admin) American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Cath Lab (Cath lab, EP) American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Oncology (1 South 1 Meadow) American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Endoscopy American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Cardiac Diagnostic American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Progressive Cardiac Care Unit American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Telemetry (2 West/2Pines, 6 Harmony) American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Radiation Oncology Infusion Services American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Medical Oncology Infusion Services American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Pre-Admission Testing (PAT) American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. Acute Partial/Child Adolescent Program American Heart Association BLS within 30 days of hire. CPI by 10/31/25 for existing employees, and new employees have 1 year from hire or transfer date. WORK ENVIRONMENT Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, blood-borne pathogens, hazardous substances, and potential injury. Reaching, stooping, kneeling and crouching approximately 25% of a workday; visual and physical ability required to work at a computer terminal; standing and walking Approximately 50% of a workday; lifting approximately 50 to 100 pounds frequently with assistance occasionally; physical abilities required to push, pull or transport equipment and patients. Essential functions of this position are listed on the department specific Assessment and Evaluation Tool. Non-Discrimination Policy: AtlantiCare will not discriminate against apprenticeship applicants or apprentices based on race, color, religion, national origin, sex (including pregnancy, gender identity, and sexual orientation), sexual orientation, genetic information, or because they are an individual with a disability or a person 40-years old or older. AtlantiCare will take affirmative action to provide equal opportunity in apprenticeship and will operate the apprenticeship program as required under Title 29:30. REPORTING RELATIONSHIP This position reports to nursing unit leadership. The above statement reflect the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental &amp; Vision Insurance Retirement Plans with employer contributions Short-Term &amp; Long-Term Disability Coverage Life &amp; Accidental Death &amp; Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Job Category Nursing Support Hours Per Week 37.5 Weekends Required? Yes Holidays Required? Yes Shift Nights Posititon Status Full-Time Job Details Pay Range $18 - $25.59 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI278409319

Patient Care Technician - 3 Pines

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description POSITION SUMMARY The Patient Access Associate I will perform duties after an eight week training program under the supervision of the Patient Access Leadership Team and Revenue Cycle Quality &amp; Assurance Training Team. This position is a customer service champion responsible for delivering great customer service at each entry point throughout the health system. This position supports organizational goals by providing high level, quality customer service, participating in performance improvement efforts, demonstrating a commitment to teamwork and cooperation while verifying and preparing all patient accounts for inpatient and outpatient billing in order to maximize payment for Hospital and Clinic services from all sources. PRINCIPAL DUTIES AND JOB RESPONSIBILITIES <ul> <li>Responsible for the patient pre-registration, registration, general admissions, and financial assistance processing. </li> <li>Will be knowledgeable of state and federal government funding programs such as Medicare, Medicaid, TRICARE/CHAMPUS, Workers' Compensation; No Fault Auto, and commercial insurance payers.</li> <li>Will be knowledgeable of billing and reimbursement guidelines and methodologies for state and federal government and non-government payers; insurance terminology; basic medical terminology, EMTALA, HIPAA privacy, and compliance practices. </li> <li>Ensures all demographic and insurance information is obtained and correct, and scans IDs and insurance cards, as needed. Sends query for insurance eligibility information provided by the patient and/or representative to validate eligibility and benefit information and accurately document in the registration system. Informs patient of insurance in/out of network status, as appropriate. Accurately completes the Medicare Secondary Payer Questionnaire on all Medicare eligible patients.</li> <li>Verifies insurance information through payor contact via telephone, online resources, or electronic verification system.</li> <li>Responsible for verifying diagnosis codes and completing medical necessity checks for Medicare. The Patient Access Associate I must have basic knowledge of ICD-10 in order to ensure accurate diagnosis entry for reimbursement. </li> <li>Identifies and obtains payor authorizations, pre-certifications, and/or referrals. Provides appropriate documentation and follow up to physician offices, case management department, and payors regarding authorization/referral deficiencies. Responsible for communicating to service line partners of situations where rescheduling is necessary due to lack of authorization and/or limited benefits and is approved by clinical personnel.</li> <li>In working inpatient accounts, is held responsible for timely notification to payers of the patient's admission to the facility.</li> <li>Identifies all patient financial responsibilities, calculates estimates, collects all payments due, including current estimated liabilities, outstanding balances and self-pay deposits, posts payment transactions in the system and performs daily reconciliation. Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate. Responsible for all estimates requested for consumer shopper comparison.</li> <li>Appropriately collects and/or sets payment arrangements with patients of their representative, scheduling payments on deposits due, which may include screening of patients for enrollment in available credit option programs. Documents all attempt for collections, using approved verbiage, timely, and consistently. Proactively seeks assistance to improve collections.</li> <li>Ensures all patients with questions or concerns regarding their bills are referred to the appropriate resource, to include initiation of financial counseling, when appropriate.</li> <li>Documents pertinent activity on the patient account via notes.</li> <li>Maintains a current and thorough knowledge of utilizing online and system tools available, working from manual reports during system downtime.</li> <li>The Patient Access Associate I communicates and collaborates with Patient Access team members and other ancillary departments as needed.</li> <li>Attends all required training and in-services and passes all competency tests associated with the in-services.</li> <li>May be responsible for additional duties as assigned with respect to the Patient Access job scope.</li> </ul> QUALIFICATIONS EDUCATION AND EXPERIENCE: <ul> <li>High school diploma or equivalent required. </li> <li>0-1 year experience in Healthcare registration or relevant customer service environment required.</li> <li>Previous experience in a physicians' office or hospital setting is preferred.</li> <li>The Patient Access Associate I can perform job duties based on department procedure and protocol; may require direct oversight</li> </ul> LICENSE/CERTIFICATION: <ul> <li>Healthcare Financial Management Association - HFMA (CRCR) Certified Revenue Cycle Representative certification required within 120 days of hire or transfer. Current incumbents required to obtain certification by 10/1/2025.</li> </ul> KNOWLEDGE AND SKILLS: <ul> <li>Ability to communicate effectively both verbally and in writing is sufficient to perform the essential functions; read, understand, and apply policies and guidelines; obtain information from a variety of sources is required.</li> <li>Knowledge of general computer and data entry functions required.</li> <li>Excellent communication, customer service, organizational and analytical skills required.</li> <li>Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment. Ability to keep up in very fast-paced environment required.</li> <li>Candidates must continuously display professionalism, courtesy and respect to all customers that always mirror AtlantiCare's Values/Behaviors.</li> <li>Candidate must have reliable means of transportation.</li> <li>Bilingual preferred.</li> </ul> . PERFORMANCE EXPECTATIONS <ul> <li>Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.</li> <li>Must pass annual recertification with score of 95% or better. This requirement is expected to be maintained every year. Staff members will be required to re-take training and exam until they obtain the appropriate grade or disciplinary action will be taken in regards for performance.</li> <li>Maintains a high accuracy rate of 98% or higher and established productivity rates for Key Performance Indicators (KPI) such as cash collections wait and TAT times, pre-registration and registration productivity. </li> <li>The Patient Access Associate has the opportunity for advancement to Patient Access Associate II if all of the above requirements are satisfied and the Patient Access Associate has been in the role for 15 months.</li> </ul> WORK ENVIRONMENT <ul> <li>Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. </li> <li>This position requires reaching, stooping, kneeling, and crouching approximately 25% of the workday. This position also requires pushing and pulling computers on wheels approximately up to 100% of the day if assigned to the Emergency Department or Labor and Delivery. High volume fast-paced environment. </li> <li>High volume fast-paced environment.</li> <li>The essential functions for this position are listed on the Assessment and Evaluation Tool.</li> </ul> The above statement reflects the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental &amp; Vision Insurance Retirement Plans with employer contributions Short-Term &amp; Long-Term Disability Coverage Life &amp; Accidental Death &amp; Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Job Category Billing / Insurance Hours Per Week 37.5 Weekends Required? Yes Holidays Required? Yes Shift Nights Posititon Status Full-Time Job Details Pay Range $17.5 - $25.17 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI278409768

Patient Access Asso Level I

AtlantiCare Regional Medical Center All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Description POSITION SUMMARY The Patient Access Associate I will perform duties after an eight week training program under the supervision of the Patient Access Leadership Team and Revenue Cycle Quality &amp; Assurance Training Team. This position is a customer service champion responsible for delivering great customer service at each entry point throughout the health system. This position supports organizational goals by providing high level, quality customer service, participating in performance improvement efforts, demonstrating a commitment to teamwork and cooperation while verifying and preparing all patient accounts for inpatient and outpatient billing in order to maximize payment for Hospital and Clinic services from all sources. PRINCIPAL DUTIES AND JOB RESPONSIBILITIES <ul> <li>Responsible for the patient pre-registration, registration, general admissions, and financial assistance processing. </li> <li>Will be knowledgeable of state and federal government funding programs such as Medicare, Medicaid, TRICARE/CHAMPUS, Workers' Compensation; No Fault Auto, and commercial insurance payers.</li> <li>Will be knowledgeable of billing and reimbursement guidelines and methodologies for state and federal government and non-government payers; insurance terminology; basic medical terminology, EMTALA, HIPAA privacy, and compliance practices. </li> <li>Ensures all demographic and insurance information is obtained and correct, and scans IDs and insurance cards, as needed. Sends query for insurance eligibility information provided by the patient and/or representative to validate eligibility and benefit information and accurately document in the registration system. Informs patient of insurance in/out of network status, as appropriate. Accurately completes the Medicare Secondary Payer Questionnaire on all Medicare eligible patients.</li> <li>Verifies insurance information through payor contact via telephone, online resources, or electronic verification system.</li> <li>Responsible for verifying diagnosis codes and completing medical necessity checks for Medicare. The Patient Access Associate I must have basic knowledge of ICD-10 in order to ensure accurate diagnosis entry for reimbursement. </li> <li>Identifies and obtains payor authorizations, pre-certifications, and/or referrals. Provides appropriate documentation and follow up to physician offices, case management department, and payors regarding authorization/referral deficiencies. Responsible for communicating to service line partners of situations where rescheduling is necessary due to lack of authorization and/or limited benefits and is approved by clinical personnel.</li> <li>In working inpatient accounts, is held responsible for timely notification to payers of the patient's admission to the facility.</li> <li>Identifies all patient financial responsibilities, calculates estimates, collects all payments due, including current estimated liabilities, outstanding balances and self-pay deposits, posts payment transactions in the system and performs daily reconciliation. Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate. Responsible for all estimates requested for consumer shopper comparison.</li> <li>Appropriately collects and/or sets payment arrangements with patients of their representative, scheduling payments on deposits due, which may include screening of patients for enrollment in available credit option programs. Documents all attempt for collections, using approved verbiage, timely, and consistently. Proactively seeks assistance to improve collections.</li> <li>Ensures all patients with questions or concerns regarding their bills are referred to the appropriate resource, to include initiation of financial counseling, when appropriate.</li> <li>Documents pertinent activity on the patient account via notes.</li> <li>Maintains a current and thorough knowledge of utilizing online and system tools available, working from manual reports during system downtime.</li> <li>The Patient Access Associate I communicates and collaborates with Patient Access team members and other ancillary departments as needed.</li> <li>Attends all required training and in-services and passes all competency tests associated with the in-services.</li> <li>May be responsible for additional duties as assigned with respect to the Patient Access job scope.</li> </ul> QUALIFICATIONS EDUCATION AND EXPERIENCE: <ul> <li>High school diploma or equivalent required. </li> <li>0-1 year experience in Healthcare registration or relevant customer service environment required.</li> <li>Previous experience in a physicians' office or hospital setting is preferred.</li> <li>The Patient Access Associate I can perform job duties based on department procedure and protocol; may require direct oversight</li> </ul> LICENSE/CERTIFICATION: <ul> <li>Healthcare Financial Management Association - HFMA (CRCR) Certified Revenue Cycle Representative certification required within 120 days of hire or transfer. Current incumbents required to obtain certification by 10/1/2025.</li> </ul> KNOWLEDGE AND SKILLS: <ul> <li>Ability to communicate effectively both verbally and in writing is sufficient to perform the essential functions; read, understand, and apply policies and guidelines; obtain information from a variety of sources is required.</li> <li>Knowledge of general computer and data entry functions required.</li> <li>Excellent communication, customer service, organizational and analytical skills required.</li> <li>Ability to prioritize and manage multiple tasks simultaneously, and to effectively anticipate and respond to issues as needed in a dynamic work environment. Ability to keep up in very fast-paced environment required.</li> <li>Candidates must continuously display professionalism, courtesy and respect to all customers that always mirror AtlantiCare's Values/Behaviors.</li> <li>Candidate must have reliable means of transportation.</li> <li>Bilingual preferred.</li> </ul> . PERFORMANCE EXPECTATIONS <ul> <li>Demonstrates the competencies as established on the Assessment and Evaluation Tool for this position.</li> <li>Must pass annual recertification with score of 95% or better. This requirement is expected to be maintained every year. Staff members will be required to re-take training and exam until they obtain the appropriate grade or disciplinary action will be taken in regards for performance.</li> <li>Maintains a high accuracy rate of 98% or higher and established productivity rates for Key Performance Indicators (KPI) such as cash collections wait and TAT times, pre-registration and registration productivity. </li> <li>The Patient Access Associate has the opportunity for advancement to Patient Access Associate II if all of the above requirements are satisfied and the Patient Access Associate has been in the role for 15 months.</li> </ul> WORK ENVIRONMENT <ul> <li>Potential for exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. </li> <li>This position requires reaching, stooping, kneeling, and crouching approximately 25% of the workday. This position also requires pushing and pulling computers on wheels approximately up to 100% of the day if assigned to the Emergency Department or Labor and Delivery. High volume fast-paced environment. </li> <li>High volume fast-paced environment.</li> <li>The essential functions for this position are listed on the Assessment and Evaluation Tool.</li> </ul> The above statement reflects the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position. Total Rewards at AtlantiCare At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including: Generous Paid Time Off (PTO) Medical, Prescription Drug, Dental &amp; Vision Insurance Retirement Plans with employer contributions Short-Term &amp; Long-Term Disability Coverage Life &amp; Accidental Death &amp; Dismemberment Insurance Tuition Reimbursement to support your educational goals Flexible Spending Accounts (FSAs) for healthcare and dependent care Wellness Programs to help you thrive Voluntary Benefits, including Pet Insurance and more Benefits offerings may vary based on position and are subject to eligibility requirements. Join a team that values your well-being and invests in your future. Job Category Billing / Insurance Hours Per Week 24 Weekends Required? Yes Holidays Required? Yes Shift Evenings Posititon Status Part-Time Job Details Pay Range $17.5 - $25.17 Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions. PI278409796

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