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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Resy Guest &amp; Product Marketing team’s mission is to drive unmatched demand to the Resy restaurant network by building an engaged guest base via compelling value messaging and refined segmentation strategy. As&nbsp;Sr. Manager, Resy Guest Value Marketing &amp; Strategy,&nbsp;you will be focused on&nbsp;supporting the development and execution of Resy’s digital marketing curriculum in support of identifying and delivering value to our guest base to foster deeper engagement. You will play a crucial role in building internal and external partner relationships, gathering insights and learnings, and ensuring all email and digital marketing assets are deployed efficiently and accurately. This role works in close collaboration with the broader Resy team (inclusive of Resy B2C and B2B Marketing, Product, and Data) as well as our Amex colleagues, reports to the Director, Resy Guest &amp; Product Marketing, and manages 1 direct report.Key Responsibilities:<ul><li>Own segmentation, journey mapping, and personalized channel experiences across email and other digital channels, in collaboration with Product, Data, and Marketing teams.</li><li>Manage and optimize brand, editorial, and product marketing campaigns to drive guest retention and engagement, including ongoing A/B testing and performance reporting.</li><li>Oversee the strategy, execution, and performance analysis of always-on marketing franchises as well as topical heat moments.</li><li>Own content calendars to ensure relevant, consistent messaging across channels.</li><li>Lead go-to-market planning for Resy product feature launches, partnering with Product and Marketing stakeholders to develop surround-sound, cross-channel campaigns.</li><li>Analyze and present CRM performance metrics regularly to senior stakeholders; maintain a comprehensive measurement plan for all lifecycle and CRM initiatives.</li><li>Manage the creative development and approval process across digital marketing campaigns and placements, liaising with Legal, Compliance, Brand, and external agencies</li><li>Manage end-to-end campaign execution for email and app &amp; web placements including set-up, deployment, and post-launch performance coupled with go-forward plans.</li><li>Partner with internal Product, Data, and Restaurant Partnerships stakeholders to understand guest and restaurant needs, developing marketing plans to drive guest engagement.</li><li>Assess opportunities to deliver more robust reporting suites across campaigns to highlight variances in performance (content, engagement, etc.) across different segments (e.g. Priority City view)</li></ul>Qualifications:<ul><li>5–7 years of experience in digital marketing roles, ideally with a focus on email.</li><li>Strong background in email marketing platforms, marketing analytics, and customer segmentation.</li><li>Experience managing large-scale, personalized campaigns and optimizing performance through testing.</li><li>Experience managing go-to-market planning for product launches</li><li>Analytical mindset with the ability to translate insights into strategy; familiarity with tools like Looker, Simon Data.</li><li>Excellent project management and cross-functional collaboration skills.</li><li>Experience with end-to-end campaign execution (planning, set-up, legal reviews, etc.) and ability to independently move timelines forward</li><li>Experience consolidating and delivering campaign insights across teams and up to leadership.</li><li>Highly analytical, proven ability to synthesize complex topics and use funnel performance data to make business recommendations across channels (heavy Excel experience a must, experience with Adobe reports preferred).</li><li>Exceptional interpersonal communication skills and ability to lead large groups of matrixed partners across the Enterprise, including Marketing, Operations, Product, and Data. Ability to act as a confident PMO for team to prioritize work and back logs across complete Snr Manager team remit</li><li>Experience learning new technology and managing email service platforms; while experience with platforms like Simon Data, Klayvio or Salesforce is not required, it’s a nice to have.</li><li>Positive self-starter with a thirst to move quickly and challenge what’s been done</li><li>Highly organized and comfortable delivering results across multiple workstreams simultaneously; attention-to-detail is critical</li><li>Intellectual curiosity and passion for understanding what drives customer behavior</li><li>Strong storyteller with a thoughtful ability to flex your style based on the audience</li><li>Passion for restaurants a plus</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Manager Resy Guest Value Marketing & Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As one of the enterprise teams within American Express, Membership Portfolio Services (MPS) works closely with colleagues across the Blue-Box to drive growth, margin expansion and marketplace differentiation to accelerate our digital strategy forward.&nbsp;This Senior Manager position is part of the Enterprise Privacy Choice Capability (EPCC) team within the MPS team. The EPCC team is responsible for developing and maintaining privacy choice management capability. This position will work closely with key stakeholders from Global Privacy team, technology, legal, compliance, business partners and vendors to launch privacy initiatives globally.&nbsp;You’ll be responsible for solutioning for the business initiatives and supporting the creation of strategy for the capability.&nbsp;Key Responsibilities:<ul><li>Solution Manager will be responsible for developing and managing a project intake and management model that effectively assigns, manages, and tracks multiple projects across the technology team.</li><li>As a Solution Manager, understand business requirements, identify appropriate solutions, prioritize, liase with technology team to develop and deliver solutions against a plan via SAFe Agile Methodology.</li><li>Lead ongoing management and optimization of the solution backlog in Rally, including collaboration across a wide net of stakeholders.</li><li>Act as the “center of excellence” in sharing best practices with local markets on how to capture, store and honor Customer Privacy choices.</li><li>Accept complete responsibility as well as accountability for solution management of the project.</li><li>Define scope, design, and implement global privacy capabilities to drive measurable improvements in customer privacy experience that meet all the regulatory requirements.</li><li>Support overall program management including platform/project development efforts from ideation to launch and maintenance while mitigating/escalating risks.</li><li>Execute analytics to proactively monitor customer privacy trends and recommend solutions to enhance customer experience/operational efficiency of capability.</li><li>Support the development of the strategy and vision for the process excellence program (Governance, Controls, Transparency, Monitoring &amp; Reporting) at EPCC which allows us to run our day-to-day business effectively and efficiently while meeting high compliance standards.</li><li>Responsible for supporting ongoing audit and compliance reviews of the platform. Support the issue management program for the team and work with DevOps team to address issues with strict SLAs.</li><li>As part of 1st line activities, support the development of privacy command center, implement partner certification tool, lead bi-annual privacy choice certification, develop privacy KRIs to ensure processes are working as defined.</li><li>Requires to closely work with partners across Global Privacy, Operational Excellence, Global Risk Oversight, Compliance, Technologies etc.</li><li>Ensure business solutions are in line with team’s goals as well as priorities.</li></ul><h4>&nbsp; &nbsp; Minimum Qualifications:</h4><ul><li>Minimum 2 years’ experience in technical solutions/capability development.</li><li>Minimum 2 years’ experience in an Agile Solution Manager/Product Manager/Owner role.</li><li>Passionate about and expertise in building systems/capability, proactive and hungry to learn.</li><li>Strong communication and collaboration skills, with a proven ability to build and leverage relationships across the Blue Box.</li><li>Effective oral and written communication with the ability to interact effectively with diverse audience across Business and Technical teams.</li><li>Self-starter who can work independently, has exceptional problem solving and critical thinking skills, strong organizational skills with great attention to detail.</li><li>A good acumen for and experience in pulling, analyzing, slicing, and dicing large amounts of data while deriving significant insights and recommendations.</li><li>Strong organizational/relationship management skills.</li><li>Experience in managing competing priorities and</li><li>Working knowledge of HIVE, SQL, UNIX, SAS, relational databases is must.</li><li>Prior experience in privacy, risk, or information management in required.</li><li>Working experience in Agile or Agile certification is required.</li><li>Bachelor’s Degree or equivalent is required.</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Digital Product Management

Position Title: Director of Construction Location: Hollywood, FL | Miami, FL Full Time/Part Time: Full time Req ID: R187-2024 Description: ******Unless specifically contracted, resumes from recruiting agencies are not being accepted for this position. ****** Kimco is seeking a Director of Construction to manage all construction activities for our Southern Florida portfolio (primarily Dade, Broward, Palm Beach, Collier and Monroe Counties). This person will report directly to the Vice President of Construction for the Southern Region, and will manage a team of Tenant Coordinators, Project Managers and Administrative staff based out of the Hollywood, FL office. Location of the position is the Ft. Lauderdale/Miami MSA's, although other Florida based locations will be considered depending on the applicant.Responsibilities:<ul><li>Directly manage all site development, redevelopments, expansions, and renovations and associated reporting to Vice President and upper management </li><li>Diligence and negotiate construction obligations within retail leases</li><li>Prepare Project budgets</li><li>Negotiate and prepare consultant contracts, construction contracts, lumps sum and GMP.</li><li>Develop construction schedules and monitor progress</li><li>Manage Tenant coordination efforts for Team’s assigned south Florida assets.</li><li>Manage all construction activities and tenant coordination for Dania Pointe and Mary Brickell Village</li><li>Support leasing directors by providing budgets; updating construction costs in underwriting pro formas, negotiating landlord work exhibits; reviewing construction plans; securing project building permits; overseeing bid processes, evaluating physical conditions of potential shopping center acquisitions; construction management; oversight of project-related accounting.</li><li>Complete all work in adherence with company's policy and procedures that enable Kimco to execute projects.</li><li>Lead project meetings regularly with clear and precise updates</li></ul> Requirements:<ul><li>10+ years’ experience with a general contractor working on retail, mixed-use or multi-family</li><li>Large format grocery store, multi-phase redevelopment experience required.</li><li>Development experience is preferred.</li><li>Bachelors in construction management, engineering or architecture or equivalent, relevant experience</li><li>Experience with commercial retail real estate construction, mixed-use, and multi-family type projects.</li><li>Proficiency in reviewing construction schedules to understand if schedule is meeting required delivery dates.</li><li>Self-starter who can identify site specific issues that may hinder ability to meet lease obligations early.</li><li>Intuitive, creative, market-savvy with ability to recognize market trends related to pricing and material procurement issues and create and implement strategies around these issues to meet or beat project milestones.</li><li>Ability to travel regularly within the region to project sites.</li><li>Ability to lead a team comprised of team members with various experience levels, identifying strengths and weaknesses of each, and plan to coach each to get the most out of the team.</li><li>Proficiency in Microsoft Word, Excel, Outlook, MS Project, Procore and Endeavor is a plus.</li></ul>Kimco Realty is an Equal Opportunity Employer – Veteran/Disability About Us: Kimco's mission is to create destinations for everyday living that inspire a sense of community and deliver value to our many stakeholders. Kimco Realty® (NYSE: KIM) is a real estate investment trust (REIT) and leading owner and operator of high-quality, open-air, grocery-anchored shopping centers and mixed-use properties in the United States. The company’s portfolio is strategically concentrated in the first-ring suburbs of the top major metropolitan markets, including high-barrier-to-entry coastal markets and Sun Belt cities. Its tenant mix is focused on essential, necessity-based goods and services that drive multiple shopping trips per week. Publicly traded on the NYSE since 1991 and included in the S&amp;P 500 Index, the company has specialized in shopping center ownership, management, acquisitions, and value-enhancing redevelopment activities for more than 65 years. With a proven commitment to corporate responsibility, Kimco Realty is a recognized industry leader in this area. As of June 30, 2025, the company owned interests in 566 U.S. shopping centers and mixed-use assets comprising 101 million square feet of gross leasable space. PI277702686

Kimco Realty Corporation

Director of Construction

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.American Express Global Commercial Services (GCS) is the leading payment card issuer for corporations and small businesses with products and services to help them run and grow their business. Within GCS, the GCS and Enterprise Solutions team leads product development on a portfolio of products including consumer and commercial banking, commercial card, marketing capabilities, partner integrations, and the virtual payments platform. The team also leads product design and research across GCS as well as business development initiatives to support our banking scale.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences–from payments to rewards to servicing–that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.How will you make an impact in this role?The Senior Manager, Small Business Digital Growth and Delivery is a product development and program management role, you will be instrumental in delivering on the vision of the Small Business product suite and driving greater connectivity and growth across the digital ecosystem. You will partner across Card, Card Lending, Line of Credit, Banking, and Digital Experience teams to organize and evolve our strategies to meet the needs of our customers. This exciting role requires a motivated individual with passion, coupled with attention to detail, to define and manage the Small Business Growth and Experiences roadmap<ul><li>Partner with the Small Business Product Strategy and Card Features team to prioritize and deliver initiatives that realize acquisition and engagement opportunities across the digital ecosystem</li><li>Lead cross-functional SBS projects independently from end-to-end. Build consensus while also identifying risks and communicating with leadership to remove roadblocks.  Present recommendations to senior leadership and cross-functional partners</li><li>Manage the development and delivery of Agile stories and epics, ensuring alignment with our strategic objectives</li><li>Build, maintain, and communicate the progress and delivery of the Small Business roadmap to ensure alignment of stakeholders, appropriate trade-off discussions, and management of risks and dependencies</li><li>Partner with Engineering to create and update management reports on Engineering resourcing and progress of development and quantify post-launch impacts</li><li>Serve as the central point of contact for Small Business Investment Planning and ensure alignment on related deliverables and adherence to deadlines</li><li>Clearly articulate impact of any changes to team members and Engineering and ensure testing and acceptance processes are completed successfully</li><li>Monitor and analyze cross-product performance metrics, providing insights and recommendations for optimization</li><li>Continuously improve team processes and cross-pollinate best practices across the Enterprise</li><li>Collaborate with key stakeholders including Engineering, UX Design, Digital Strategy, and New Product Governance to develop solutions that meet business and regulatory requirements and timelines</li></ul>Minimum Qualifications:<ul><li>Experience in digital product and development with proven ability to effectively drive consensus amongst cross-functional teams, seamlessly deliver customer-focused experiences, and thrive dealing with fast paced and changing needs in a matrixed environment</li><li>Balance of technical and business knowledge with experience working with engineers and designers on complex products in an agile way</li><li>Ability to navigate matrixed organizations, influence leaders, and act as a bridge between Product Strategy, Technology, and the Investment Planning office</li><li>Excellent project management, organization, and prioritization skills and a proven ability to manage cross-functional, large/complex. initiatives. Focus on key priorities, understand tradeoffs and plan with partners in an efficient manner</li><li>Excellent communication and stakeholder management skills including change management conversations. Able to build positive relationships, and influence decisions with a variety of cross-functional partners</li><li>Ability to dive deep on data to monitor results and quantify impact</li><li>Ability to conduct independent discovery and research, driving outstanding questions to resolution</li><li>Composed when faced with rapidly changing priorities and projects</li><li>Bachelor's degree</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Digital Product Management, SBS Growth & Delivery

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The objective of the GCS Control Management GTM / NPG team is to provide subject matter expertise on specific GTM / NPG to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.The objective of the GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU's resilience through managing a clear methodology of inherent and residual risk.&nbsp;How will you make an impact in this role?GCS Control Management is looking for a Risk Control Self Assessment (RCSA) - Senior Analyst focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.Responsibilities:<ul><li>Assist in additional identification specific risks throughout business processes and systems (along with business process owners)</li><li>Support facilitation to BUs in their risk assessments performance (e.g., Risk Control Self Assessments (RCSAs)) in addition to further assessments and testing / QA programs to ensure regulatory and internal standards are met (e.g., periodic RSCA reviews and update assessment criteria to align with regulatory updates)</li><li>Support control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events</li><li>Proactively help identify certain areas of high-risk for intervention (e.g., automated alerts generated for high-risk areas signal need for intervention and focus), including conducting independent quality assurance and vertical process testing</li><li>Support thematic risk reporting (levels, trends, causes)</li><li>Categorize controls and map against risks and processes (e.g., cross-BU process-control mapping)</li><li>Support BU with identification of risks and spotting areas where product changes or improved controls may be required within New Product Governance (NPG)</li><li>Support risk management practices within the business</li><li>Maintain risk dashboards and key risk indicators (KRIs) for ongoing monitoring</li><li>Maintain risk profiles and an updated risk register(s)</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li></ul>Minimum Qualifications:&nbsp;<ul><li>1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities</li><li>Project management, communication, and interpersonal skills</li><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>Preferred Qualifications:&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Supporting identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Supporting independent control monitoring, including identification of control improvements</li><li>Supporting the identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes</li><li>Understanding of RCSA&nbsp;</li></ul></li></ul>ORMCMSalary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Risk Control Self Assessment (RCSA) - Senior Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.</li><li>Support development execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.</li><li>Support implementation of the operational risk framework to enable effective risk management and decision making in the BU</li><li>Development of compelling content and training collateral to support colleague awareness and understanding of risk and compliance frameworks and policies</li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication (e.g., Communities of Practice)</li><li>Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU</li><li>Develop and administer implementation of comprehensive training initiatives and clear career progression plans that align with Operational Risk Management</li><li>Establish processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials</li><li>Share insights, better practices, themes, etc. across the enterprise&nbsp;&nbsp;</li></ul>Minimum Qualifications:<ul><li>Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU counterparts</li><li>Experience in change management, process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively &nbsp;</li><li>Content creation and PowerPoint skills</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following: &nbsp;<ul><li>Translating risk strategy and appetite into execution guidelines and content</li><li>Implementing the operational risk governance frameworks &nbsp;</li><li>Creating, communicating and ensuring understanding and adherence to risk procedures and standards &nbsp;</li></ul></li></ul>ORMCMSalary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager - Control Management (Change Management & Communication)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The American Express Global Financial Crimes Compliance (GFCC) function provides second-line policy, framework, oversight and control solutions to meet the Company’s legal, regulatory and risk management mandates in connection with Anti-Money Laundering (AML) and Counter Terrorism Financing (CTF), Sanctions and Anti-Bribery and Corruption (ABC).The GFCC portfolio comprises all aspects of the Company’s first and second-line financial crime risk management (FCRM) activities, including all lines of businesses in the United States and both proprietary non-proprietary global markets.Reporting to the Head of GFCC Governance, the Head of Training, Policy and Standards (TPS) will lead efforts multiple integrated workstreams to enable compliance with the firm’s Financial Crime Risk Management Policy and Standards. This individual will oversee a cross-functional team focused on the review and maintenance of GFCC policies and standards.To enable fulsome understanding of these policies and standards throughout the enterprise, the Head of PST will also develop and oversee the Global Financial Crime Risk Management Training Program, to include the design and review of regular learning need assessments, the delivery of general and bespoke training content from Board- and Senior Executive-levels, across lines of business, first and second lines of defense, and international markets.&nbsp;This is a critical leadership role within GFCC, requiring (1) deep expertise in financial crime risk management requirements and methods, and (2) proven experience in developing and leading professional excellence initiatives within a complex global financial institution.Responsibilities·Lead the GFCC PST organization, comprising teams dedicated to learning needs assessments, content development and delivery, audit and regulatory response in PST areas, and oversight of policy and standards.·Govern overall program execution to ensure alignment with regulatory expectations, internal policies, and evolving risks·Drive strategic enhancements to overall GFCC program execution through training, communication and orientation strategies, and evaluation of external training resources·Evaluate risk assessment and testing outcomes to inform training strategy·Engage directly with regulators in connection with PST portfolio areas·Synchronize efforts with key stakeholders including the GFCC COO, Financial Crimes Compliance Surveillance Unit, U.S. Investigations Unit, Risk and Threat Assessment Group, Financial Crimes Data Science and Analytics Center of Excellence, Technology, Operations, Model Risk Management, Business Line Compliance, and first-line stakeholders.·Establish and maintain comprehensive documentation, metrics, controls and Risk and Control Self-Assessments around all TPS-owned processes·Administer the GFCC Training Standard as published by GFCC under AEMP 04, Financial Crime Risk Management Policy·Support GFCC’s response to regulatory exams, audits, and internal reviews·Foster a culture of accountability, transparency, and continuous improvement.Minimum Qualifications·Minimum of 15 years of relevant experience in financial crime risk management (e.g., within a large global financial institution, law enforcement or regulatory experience, or global consultancies with focus on FCC)·Proven achievement in training management, content development, and audit and regulatory response.·Established understanding of global regulatory expectations and FCRM best practices.·Demonstrated ability to lead cross-regional/global and cross-functional teams.·Strong communication and influencing skills; ability to interact with senior executives and regulators.·Bachelor’s degree or equivalent experience required; advanced degree in a related field (e.g., business, law) preferred.Salary Range: $200,000.00 to $275,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

Vice President, Enterprise Policy, Standards & Training

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in providing payments solutions for small, medium, and large businesses. The Control Management (CM) team strives to ensure that GCS has a robust first line of defense, playing an active role in supporting the growth of business, meet its objectives and demonstrating an effective control framework. The objective of the first line of defense (1LOD) in GCS Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on Operational Risk within BU processes for GCS to ensure adherence to regulatory standards, Amex policy and enhance the BU’s resilience through managing a clear methodology of inherent and residual risk.&nbsp;GCS is looking for a first line of defense (1LOD) Senior Manager, Control Management - Product Risk Assessments, within Risk ID, Assessment, Testing &amp; Reporting. The Senior Manager will perform inherent risk assessments on new business initiatives and ensure risk is mitigated prior to launch. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies. Responsibilities:<ul><li>Perform risk assessments on new business initiatives, including product development, to ensure accurate risk identification and mitigation in partnership with Risk Stripes, including but not limited to, Compliance, General Counsel, Information Security, Finance, Fraud, and Third-Party Risk.&nbsp;&nbsp;</li></ul><ul><li>Support business stakeholders with identification of risks where changes or mitigating controls are needed prior to deployment.</li></ul><ul><li>Monitor internal issues and events to proactively identify areas of concern that may impact future business initiatives&nbsp;</li></ul><ul><li>Remain informed of the external regulatory landscape and current events impacting the financial services industry&nbsp;</li></ul><ul><li>Be a key leader for sharing insights, better practices, themes, etc. across other control management teams&nbsp;</li></ul>Required Qualifications:&nbsp;&nbsp;<ul><li>4+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities&nbsp;</li></ul><ul><li>Excellent project management, communication, and interpersonal skills&nbsp;</li></ul><ul><li>Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li></ul><ul><li>Robust analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous&nbsp;</li></ul><ul><li>Experience in at least two of the following:&nbsp;&nbsp;<ul><li>Providing identification of operational risks throughout business processes and systems</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met</li><li>Managing large scale risk assessments for products, projects or services</li><li>Managing independent control monitoring, including identification of control improvements</li><li>Overseeing identification of areas of risk for intervention, including conducting independent quality assurance and process testing</li><li>Experience in financial services industry</li></ul></li></ul>ORMCMSalary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Senior Manager - Control Management - Product Risk Assessments

Arizent is seeking a Social Media and Partnerships Manager who will be responsible for developing and executing a strategic vision for social media as well as industry partnerships that leverage digital promotion channels. The goal is to drive audience growth, increase engagement, and, ultimately, support revenue growth across all Arizent brands and publications. This role requires a blend of social media expertise and creativity, as well as a data-driven, analytical approach to decision-making. Collaboration will be key to align efforts on social media and partnerships to achieve company-wide business goals. This role will be responsible for daily social content and community engagement on our flagship brands while being the in-house expert for editorial teams to execute the defined strategy. This role will work with the Senior Director of Audience Growth and leadership in identifying and managing partnerships with associations, other media outlets, event producers, newsletters, and third parties. This role will balance hands-on execution with tactical and strategic leadership to ensure sustained audience growth.Key ResponsibilitiesSocial Media Strategy &amp; Thought Leadership:<ul><li>Define a comprehensive social media strategy to drive audience growth, engagement, and support revenue goals. Establish channel-specific tactics (LinkedIn, Twitter/X, Facebook, YouTube, WhatsApp) that increase engagement and brand visibility among target B2B audiences.</li><li>Develop social media governance and train editorial teams on posting guidelines, timing, post types, and cadence to ensure consistent performance across all channels.</li><li>Social content planning and execution, including content calendaring, working cross-functionally to ensure representation of the entire company, including Editorial, Events, Demand Generation, Marketing Services, and Subscription. Utilize article snippets, videos, and reports to create social content that is optimized for maximum reach, engagement, and relevance on each platform.</li><li>Ensure social media content reflects brand tone and identity. This includes working cross-functionally to develop brand post templates as well as voice and tone guidelines.&nbsp;</li><li>Identify key performance indicators (KPIs) and develop brand-specific benchmarks for social media initiatives to achieve assigned goals. Review performance and refine strategy as needed.</li><li>Keep up to date with social media trends, emerging platforms, and current tactics such as incorporating AI tools and platforms. Move beyond best practices to keep our social approach modern and effective.</li></ul>Partnership Development<ul><li>Identify strategic partnership opportunities with industry-specific publications, associations, thought leaders, and relevant publishers to extend our content reach and reach new and priority audience segments.</li><li>Work with the Senior Director of Audience Growth and editorial leadership to determine goals, objectives, and underlying deliverables for each partnership to evaluate its effectiveness.</li></ul>Performance Analysis<ul><li>Analyze social media dashboards and partnership outcomes to identify trends and measure progress towards team and business goals.</li><li>Utilize data-driven insights to adjust tactics and identify opportunities to drive audience growth and engagement.</li><li>Provide key wins and highlight successes for the audience growth team, leadership, and editorial staff. Highlight learnings and recommendations to inform future social and partnership strategies.</li><li>Iterate and refine approach to social media content, platforms, and partnerships. Execute tests with clear objectives as well as strategically test new ideas and tactics.</li></ul>Cross-Functional Collaboration:<ul><li>Work closely with Editorial teams to implement social media strategy. Provide feedback and guidance on social media copy, content, and post types. Lead training and trend discussions to ensure social media strategy is executed collaboratively across all brands.</li><li>Work cross-functionally with Marketing, Events, and Sales teams to integrate social media and partnerships into broader campaigns. For example, support event marketing by promoting conferences or webinars on social channels and coordinate with events partners for cross-promotion. Ensure compliance with overall social strategy for each brand and channel.</li><li>Assist subscriptions marketing by amplifying offers and content that drive conversions.</li><li>Act as an internal advocate and educator for social media and partnership opportunities. Provide guidance or training to colleagues on social media best practices and share insights on how various teams can leverage partnerships (e.g., editorial partnerships or sponsorships) to achieve their goals. This ensures company-wide alignment and innovative use of our audience growth channels.</li></ul>Success Metrics<ul><li>Audience Growth: Increase in channel follows, audience engagement, and on-website engagement.</li><li>Engagement Metrics: Improvements in engagement rates, organic and dark social traffic, and conversion rates.</li><li>Campaign ROI:&nbsp;Measurable impact of social media campaigns on audience growth and revenue goals.</li></ul>Qualifications<ul><li>Proven experience in social media management and audience growth strategy (3-5 years recommended), preferably in a publishing or B2B media environment.</li><li>Experience developing partnerships or cross-promotional programs in an industry context.</li><li>Strong skills in crafting engaging social media posts and adapting tone/style for different platforms and publications.</li><li>Data-driven mindset and proficiency in using analytics tools to track performance and identify trends.</li><li>Strong project management and organizational skills.</li><li>Working knowledge of AI platforms and how to apply them to daily work.</li><li>Technical proficiency:</li><li>Expert knowledge of leading B2B social media platforms (LinkedIn, Facebook, X, WhatsApp, YouTube)</li><li>Experience utilizing analytics dashboards (Looker, Tableau) to inform strategy and tactics</li><li>Experience with social media management tools such as Sprout</li><li>Knowledge of graphic/video editing tools (e.g., Canva or similar) is highly desirable</li></ul>Tools You’ll Use<ul><li>Social Media Platforms: LinkedIn, Facebook, WhatsApp, YouTube, X/Twitter</li><li>Social Management Platforms: Sprout Social</li><li>Analytics Tools: Google Analytics, Tableau, Google Data Studio</li><li>Collaboration Tools: Basecamp, Monday, GSuite</li></ul>Why Join UsAt Arizent, we bring together a portfolio of trusted brands that inform and connect professionals in finance, technology, insurance, and beyond. You’ll play a key role in shaping how we engage with audiences, expand our reach, and create meaningful industry partnerships.Here we believe that equal employment opportunity is not just a policy; it's a source of strength and innovation. We are committed to fostering an inclusive workplace where all employees feel valued, respected and empowered to bring their authentic selves to work. Our inclusive culture encourages individuals to reach their full potential. Our dedication to inclusion and belonging is reflected in our Employee Resource Groups (ERGs), which play a crucial role in creating a supportive and enriching work environment.&nbsp;We offer a competitive compensation and benefits package. Applicants are invited to state their salary expectations in their cover letter. Salary determination will be based on factors such as the candidate's work experience, knowledge, skills and geographical location. Our generous benefits package includes medical, dental, and vision coverage; disability and life insurance. In addition to holiday pay, we offer parental leave, paid vacation, sick, personal and mental health days; a 401(k) program; a pretax transportation payment program and a fitness reimbursement program.&nbsp;As an equal opportunity employer, we provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, height and weight, protected veteran status or any other protected status.&nbsp;This policy of equal employment opportunity applies to all terms and conditions of employment. PI277662747

Social Media & Partnership Manager

ABOUT THE CAMPAIGN FINANCE BOARD The New York City Campaign Finance Board manages New York City’s small donor democracy program and educates and engages voters via NYC Votes. The CFB has enjoyed a tremendous arc of progress over its 30-year history, and our updated flagship small donor democracy program is the centerpiece of this progress. We eliminate barriers to participation by providing access to the resources New Yorkers need to vote or run for office and amplify the voices of small donors with New York City’s small donor democracy program. We are dedicated to making New York City’s local democracy more open, transparent, and equitable. You would be working with a team that is mission-driven and committed to continuous improvement. ABOUT THE DEPARTMENT The Marketing and Digital Communications unit leads the top-level marketing and communications strategy for the CFB and creates the strategy for all public-facing materials that directly engage and serve the needs of five million New Yorkers in thirteen languages through the agency’s voter engagement initiative, NYC Votes. JOB DESCRIPTION The Public Affairs department of the New York City Campaign Finance Board seeks a Content Strategist to lead strategic efforts across the agency’s digital and print communication platforms. In addition to creating content about the agency’s work and the public matching funds program, the Content Strategist will take a lead role in creating voter education content to inform and engage voters under the agency’s NYC Votes initiative. This position will report to our Associate Director of Digital Communications, and will supervise a digital-first content team, including a Social Media Manager and Digital Media Manager. We're looking for an exceptional writer and storyteller who wants to break down barriers to participation and engage New Yorkers in the electoral process by creating accessible, relevant information that meets New Yorkers where they are. - Implement the CFB’s content strategy across web, social, and print, including agency websites, social media channels, email and SMS campaigns, and Voter Guide output. - Create and maintain specialized content calendars built around key election dates and strategic ongoing goals for the Public Affairs division. - Provide strategic guidance for organic and paid campaigns, including targeting strategies, budgets, messaging, and success metrics. - Develop new approaches to adapt content and information to engage specific target audience groups among voters and potential voters, including underrepresented groups such as youth and immigrant voters. - Grow public-facing awareness around all aspects of the CFB mission, from founding to current initiatives including the matching funds program and contributions. - Leverage expanded partnerships with individuals and organizations to reinforce familiarity with NYC Votes information and grow credibility with internal and external audiences. - Write and edit original content for voters, volunteers, partner organizations, and the general public. - Directly supervise the Content Strategy team (Social Media Manager, Digital Media Manager, and other team members as needed) in the Marketing and Digital Communications unit. - Set long-term standards of management and leadership throughout the unit, allowing staff members to assume responsibilities that will allow for ongoing professional development. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES &amp; OTHER BEHAVIORS (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge - Knowledge of digital content strategy across multiple platforms (web, social, print, SMS, email). - Knowledge of content planning practices, including how to build and maintain calendars tied to key events like elections. - Familiarity with performance marketing principles, including paid vs. organic digital strategies. - Knowledge of performance metrics and KPIs (e.g., engagement rates, open rates, impressions). - Familiarity with content accessibility standards (WCAG) and best practices for plain language. - Awareness of current digital media trends and evolving platform capabilities. - Understanding of content production workflows across web, design, social, and video. Abilities - Ability to translate agency goals into actionable and audience-relevant content strategies. - Ability to manage multiple priorities under tight deadlines, especially in high-volume election seasons. - Ability to synthesize feedback from multiple teams into a unified, compelling content direction. - Ability to lead a team with respect, transparency, and accountability. - Ability to interpret strategic plans and align daily content decisions with long-term objectives. - Ability to recognize opportunities for content improvement and act without needing external prompts. - Ability to foster collaboration across teams, breaking down silos while respecting boundaries. - Ability to identify and escalate accessibility and EEO-related issues appropriately. Skills - Editorial and strategic writing: ability to craft persuasive, informative, plain-language content. Copywriting experience in the branding or agency world, understanding of how to use language in a concise yet meaningful way. - Digital content planning: calendar management, campaign mapping, coordination across teams. - Performance analysis: interpreting analytics and making data-informed content decisions. - Team leadership: supervising, mentoring, and conducting performance management. - Stakeholder communication: facilitating collaboration across internal and external partners. - Experience working alongside Art Directors/Creative Directors on creative campaigns, has a trained eye for audience-right visuals - Project management: administer deadlines, priorities, and long-term deliverables simultaneously. - Cultural competency: creating inclusive content and engaging respectfully with diverse communities. - Technical literacy: navigating content tools (CMS, email platforms, analytics dashboards, social schedulers). Preferred Skills/Qualifications - Bachelor’s degree in communications, journalism, marketing, public policy, or a related field; advanced degree or equivalent professional experience a plus - 4–6 years of experience in digital content strategy, editorial planning, or cross-channel campaign execution - Demonstrated experience managing or contributing to multi-platform content ecosystems, including social media, websites, email/SMS, and paid digital advertising - Proven ability to develop content for diverse and multilingual audiences, with an understanding of accessibility and language access best practices. Facility with language(s) other than English would be a significant asset. Experience with running multilingual campaigns or working with multilingual creators. - Strong understanding of editorial workflows, including managing content calendars and collaborating across creative, technical, and policy teams - Familiarity with New York City government, civic engagement initiatives, or voter education is highly desirable - Excellent communication and project management skills, with experience supervising or mentoring creative staff _________________________________________________________________________________________________ MINIMUM QUALIFICATIONS – Depending on the civil service job title code, this section will be auto-populated. A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or Education and/or experience equivalent to “1” above. _________________________________________________________________________________________________ TO APPLY: All applicants must apply through NYC Government Jobs | Explore Careers | City of New York - Please search and apply to the job ID number listed above. - Resume and cover letter are required for consideration. - Note that only applicants under consideration will be contacted. - For more information on careers with the NYC Campaign Finance Board visit our website at <a href="https://www.nyccfb.info/" target="_blank">https://www.nyccfb.info/</a> to access the full listing of job opportunities and to learn more about our agency. _________________________________________________________________________________________________ ADDITIONAL INFORMATION The City of New York provides generous medical benefits (including dental and vision through respective unions or funds), retirement, tuition reimbursement, and additional ancillary benefits. CFB offers a flexible and hybrid work schedule, opportunities for career development, learning &amp; development (leadership training and coaching), wellness programs, and much more! As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF. The CFB is an equal opportunity employer firmly committed to diversity. All individuals are encouraged to apply. If you anticipate needing any type of reasonable accommodation to apply for an employment opportunity, please contact <a href="mailto:access@nyccfb.info" target="_blank">access@nyccfb.info</a> or (212) 409-1800. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. ANALYST CFB AL 2&amp;3 ONLY - 0660A<h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

492 Jobs in Harrison, NJ, USA