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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Fraud Risk Management&nbsp;(FRM) helps enable profitable business growth by reducing the risk of fraud and maintaining our customer’s confidence in the security of our products. FRM is also accountable for building the infrastructure to manage the emerging risks associated with e-commerce and internet services.The Compromise Fraud Risk team is looking for high-performing Manager/Senior Manager&nbsp;to drive innovation in Compromise fraud risk area. The candidate will be responsible to identify interesting and actionable insights on compromise detection solutions that would have a meaningful impact on our customers and our business.It will also include deploying strategies that will have a direct impact on fraud loss savings. The candidate will collaborate closely with internal and external partners to drive innovation in this exciting space.Job Responsibilities:<ul><li>Develop new fraud prevention control strategies using compromise intelligence.</li><li>Minimize unprofitable fraud related disruptions, with specific focus on Fraud Strategy Controls</li><li>Conceptualize and implement new data features which would help in reducing approved fraud.</li><li>Address Emerging Fraud Trends &amp; Monitor Key Metrics to take Corrective Actions</li><li>Providing thought leadership to find new ways of detection compromise.</li><li>Integration of new data sources</li><li>Partnering with Product, Technology, Servicing and Information Security teams</li><li>Leading data science research for Compromise data attributes</li></ul>Minimum Qualifications<ul><li>Undergraduate /&nbsp;Master’s&nbsp;Degree in Science, Technology, Engineering, Mathematics, or Computer Science</li><li>Experience with data processing tools such as R, SQL, Hive, Yellow Brick, or Python is required</li><li>Understanding of statistical techniques related to data analysis and correlation</li><li>Knowledge of machine learning algorithms is a plus</li><li>Working knowledge of fraud landscape and emerging fraud trends in the card space is a plus</li><li>Understanding of payment products, emerging technologies and competitive landscape is preferred</li><li>Ability to manage multiple requests and changing priorities and to work in a fast-paced dynamic environment</li><li>Proven track record of working proactively and independently to solve problems and drive results</li><li>Strong presentation skills to convey data and fraud insights to different stakeholders</li><li>Ability to build collaborative, trusting relationships</li><li>Strong project management and communication skills to work effectively in a team environment</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Credit Risk Oversight organization within Global Risk and Compliance (GRC) is responsible for independently overseeing and challenging the company’s credit risk taking and credit risk management activities, including the comprehensive identification, management, and mitigation of credit risks within the company’s risk appetite.This person is responsible for providing credible challenge to US &amp; International consumer and small business new accounts, limit management, customer management, and collections risk strategies and processes within AMEX. The candidate should have experience in credit risk management, data &amp; analytics, risk appetite limit setting, portfolio monitoring and relevant regulatory regulations and guidance.The incumbent will report to the Director, Global Credit Risk Oversight.Key Responsibilities:<ul><li>Help implement remediation for credit and enterprise gaps as identified in project Guardian</li><li>Provide analytical support for Credit risk policy and Standards for new account and limit management &amp; customer management and collections</li><li>Review large strategy approvals requiring senior management and committee approvals</li><li>Conduct independent reviews of the consumer &amp; small business risk processes and strategies</li><li>Prepare risk appetite framework metrics along with other risk assessment files</li><li>Own Exceptions and Smart Monitoring KRIs and action appropriately. Produce, analyze and publish functional and exception monitoring MIS</li><li>Monitor concentrations in the consumer &amp; small business portfolios and recommend actions to mitigate risk</li><li>Identify emerging risks by tracking macroeconomic and markets trends</li></ul>Experience and Background:<ul><li>Bachelors degree in Computer Science, Statistics, Quant, Math, Finance</li><li>Credit risk management experience or a similar role</li><li>Strong analytical skills and business acumen with a risk-reward control perspective</li><li>Experience with data-driven analytical tools (e.g. SQL, HIVE/HADOOP, R, Python)</li><li>Ability to clearly communicate oversight findings to credit risk peers, business partners, and senior leaders</li><li>Demonstrates the courage to challenge the status quo</li><li>Demonstrates the ability to successfully manage multiple priorities under pressure</li><li>Proven ability to collaborate with colleagues across the Company</li><li>Self-starter with natural curiosity to solve problems</li><li>Advanced degree in quantitative field is preferred</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.*Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager - Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About Network &amp; Acquiring Solutions:As part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are driving a strategic, multi-year Enterprise Payments program to bring all payments together into a center of excellence to drive operational excellence for payment execution, enable innovative payment products, services, and capabilities to be built effectively and efficiently, support our BU strategies more closely, and deliver on our customers’ evolving payment needs.About the Role:This newly created role of Senior Manager, Enterprise Payments Network Management is an exciting opportunity to contribute to strategic management and optimization of our treasury banking relationships and non-bank payments partners. The incumbent will be working with a Director to establish a large scale, enterprise-wide program established to redesign our payment execution operating model, optimise and de-risk payment partner relationships, offer best in class payments processing, and create safe and compliant enterprise payments services.The Network Management team will oversee the strategy, performance, and compliance of our global bank and non-bank partners within the payments network to ensure efficient, seamless, and optimized money movement for payment use cases across the enterprise. The tram will&nbsp;establish a network partner management framework to deepen bank and non-bank relationships, drive governance and operational excellence, minimize third party risk,&nbsp;and optimize the commercial terms with partners to drive flawless payments processing globally for American Express. This is a unique opportunity to shape the foundation of a critical function and drive the strategic development of an enterprise payment service.Key Responsibilities:<ul><li>Network management strategy: Contribute to development of comprehensive inventory of existing payment partner relationships globally across the enterprise assessing their roles, performance, and alignment with strategic objectives. Work with the team on development and implementation of rationalization strategy to optimize the bank partner portfolio and establish clear rules and criteria for engaging new banking partners. &nbsp;</li><li>Strategic relationship management: Negotiate contracts, fee schedules, and service level agreements with new and existing partners with an enterprise perspective to ensure competitive terms and service levels. Drive strategic and proactive management of third-party payment partners.</li><li>Payments network design and oversight: Evaluate existing third-party relationships against business needs to design appropriate payments network along with the strategies for a resilient, efficient, and secure payments network.</li><li>Operational performance and optimization: Assess operational and performance metrics to monitor, benchmark, and optimize the performance of the partners. Identify opportunities to improve operational efficiency.</li><li>Risk management and compliance: Ensure the participants in the payments network operate in compliance with all applicable regulations, e.g., AML, OFAC, PCI, etc. Work with the third-party partners to prioritize work and lead operational readiness and change management program in response to regulatory mandates. </li></ul>Requirements/Qualifications:Relevant experience: Minimum of 5 years’ experience in global bank payments (ACH, wire, RTP) on the consumer and/or wholesale side.Network management experience, including building partner management framework, assessment and optimization of third-party partners, third-party risk management, SLA management, and fees optimization.Regulatory and payment scheme expertise. Proven experience with payment schemes and their compliance requirements, including experience with The Clearing House, The Federal Reserve, Nacha, SEPA, Faster Payments Scheme, etc.Enterprise Program management: Demonstrated ability to lead and manage comprehensive programs in partnership with key stakeholders at an Enterprise level.Passion for results: Passion to drive execution and deliver results in a fast-moving and innovative environment.Analytical mindset:&nbsp;Strong analytical and problem-solving skills with a proactive approach to resolving issues and implementing process improvements.Strategic Thinker: Ability to drive ambiguity and white space thinking to support product vision, strategy, and roadmapHighly collaborative: Ability to collaborate with and build strong relationships with internal and external stakeholders to deliver value beyond traditional means.Effective communicator and influencer: Ability to influence key partners and executive stakeholders. Excellent communication skills, proficient in developing excellent quality presentations and deliverables for an executive audience.Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager-Enterprise Payments Network Management

At American Express, our culture is built on a 175-year history of innovation, sharedvalues&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How we serve our customers is constantly evolving and is a challenge we gladly accept. Whether you’re finding new ways to prevent identity fraud or enabling customers to start a new business, you can work with one of the most valuable data sets in the world to identify insights and actions that can have a meaningful impact on our customers and our business. And, with opportunities to learn from leaders who have defined the course of our industry, you can grow your career and define your own path. Find your place in risk and analytics on #TeamAmex.Business Unit/Role Specific InfoThe Global Risk &amp; Compliance Organization (“GRC”) independently oversee the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance.We are passionate about our commitment to drive the company’s goals of growth and progress by creating a culture of awareness and proactivity around regulatory matters, and by partnering closely with business units across the enterprise to ensure we deliver maximum value to our shareholders and our customers efficiently and effectively.How will you make an impact in this role?We are seeking a highly motivated and detail-oriented colleague to lead our ERM Governance, Reporting and Independent Review team in the second line of defense aligned with our business units. The leader will play a critical role in supporting the Business Unit Chief Risk Officer (CRO) and the broader risk management framework. This position requires a deep understanding of financial products, business operations, and risk management principles, with a strong ability to translate complex risk concepts into actionable insights and credible challenge for the business units and their first line risk management SMEs. The successful candidate will be a proactive, analytical, and collaborative individual who can effectively partner with various stakeholders across the organization and lead and develop a team of highly motivated individuals.Key Responsibilities:Risk Identification &amp; Assessment:<ul><li>Proactively identify, assess, monitor, and report on key risks inherent in the business unit's activities, including credit risk, market risk, operational risk, compliance risk, strategic risk, and reputational risk</li><li>Provide independent review and challenge to the business unit’s risk ID and assessment process and outcomes to ensure completeness and accuracy and the effective identification of the business unit’s material, top and emerging risks</li></ul>Monitoring, Reporting and Communication:<ul><li>Analyze risk data across the business unit and identify key risk indicators (KRIs) to monitor key risks trends and enable the reporting and oversight related to the business unit</li><li>Prepare comprehensive and clear risk reports for the business unit CRO, business unit leadership, and relevant risk committees</li><li>Effectively communicate complex risk issues to both technical and non-technical audiences</li><li>Leverage data visualization tools and reporting automation solutions where appropriate to enhance the efficiency and accuracy of risk reporting processes.</li></ul>Risk Governance and Independent Review:<ul><li>Develop and maintain a comprehensive understanding of the business unit's products, services, processes, and systems to effectively challenge how the business unit identifies and manages the associated risks</li><li>Provide oversight on the business unit’s implementation of enterprise-wide frameworks including but not limited to risk appetite, concentration risks, risk governance framework, etc. and provide effective challenge as necessary</li><li>Support the business unit CRO in establishing the minimum requirements and agenda topics for the business unit risk committees and validate execution</li></ul>Minimum Qualifications:<ul><li>Master's degree in risk management, business administration, communications, public relations, or a related field.</li><li>5+ years of experience in risk management functions.</li><li>Knowledge of risk management frameworks, regulatory landscape, and methodologies.</li></ul>Qualifications:4-5 years of hands-on programming experience meaningful to the assigned Technology Platform in a professional environment and/or comparable experience such as:<ul><li>Advanced hands-on experience with application solution architecture design and end-to-end software development of complex distributed (multi-tiered) systems</li><li>Prior experience in multiple IT disciplines with a confirmed understanding of architectural concepts (business, data, technical and solution) and track record of implementation</li><li>Extensive experience using a systems analysis and design methodology that is applicable to an agile product environment</li><li>Bachelor’s Degree in computer science, engineering, information systems or related field required; advanced degree preferred</li><li>Prior hands-on experience with one or more core technology stack components within the assigned portfolio, such as relevant frameworks and/or programming languages</li><li>Advanced to authoritative level knowledge and understanding of solution architecture, complex application systems design and platform integration via modern approaches (i.e. RESTful APIs, event-driven layered Architecture, Message brokers )</li><li>Experience integrating with core banking systems, payment gateways, fraud/risk platforms, and external bank rails.</li><li>Proven understanding of relevant supporting architecture domains required to align and deliver solutions (business, information, application, technical, etc.)&nbsp;</li><li>Ability to perform system design reviews to ensure selection of appropriate technology, efficient use of resources, and alignment to strategic platform roadmaps</li><li>Channel-specific solution architecture skills as required by the assigned platform, such as web, mobile, voice or interactive media</li><li>Advanced skills with Open Source components, frameworks and complex systems integration</li><li>Full understanding of Service Oriented Architecture design principles, execution patterns and performance optimization techniques</li><li>Able to participate in the prevention, diagnosis, and resolution of system outages as a leader in the underlying architecture</li><li>Experienced level understanding of relevant SDLC methodologies, practices and compliance policies/procedures</li><li>Deep business capability domain knowledge relative to the assigned portfolio</li><li>Able to acquire results with an emphasis on reducing cycle time and growing the speed to market of new products&nbsp;</li><li>Excellent interpersonal skills (verbal and written), as well as effective consultative and influential leadership skills</li><li>Well versed in current industry best practices regarding solution delivery disciplines&nbsp;</li><li>Strong business insight with the ability to identify key issues and their impact in a broad business context&nbsp;</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of this position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director-Risk Management - ICS Governance, Reporting and Independent Review

You Lead the Way. We’ve Got Your BackAt American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Role Description:The Director of Data Incident Reporting &amp; Management will lead a team responsible for executing and enhancing the firm’s enterprise-wide data issue and incident management framework. Reporting to the Vice President, this role will focus on the effective identification, documentation, remediation, and reporting of data-related issues and incidents across the organization. The Director will ensure alignment with policies and enterprise risk standards while fostering cross-functional collaboration and driving operational excellence.&nbsp;Key responsibilities include: &nbsp;<ul><li>Lead a team responsible for the day-to-day operations of the data incident management program, ensuring adherence to established standards, procedures, and SLAs.&nbsp;</li><li>Oversee the identification, documentation, and root cause analysis of data incidents across the data lifecycle.&nbsp;</li><li>Manage and maintain a detailed taxonomy of data incidents, ensuring appropriate mapping to risk categories and data lifecycle stages.&nbsp;</li><li>Monitor the status and resolution of data incidents, ensuring effective remediation actions and timely closure in coordination with accountable stakeholders.&nbsp;</li><li>Partner with business unit data offices, risk, compliance, and audit teams to support transparent issue tracking and resolution.&nbsp;</li><li>Contribute to the definition and refinement of key performance indicators (KPIs), key risk indicators (KRIs), and reporting metrics across data management activities.&nbsp;</li><li>Support the automation and enhancement of incident reporting through use of BI tools such as Tableau, Power BI, or similar platforms.&nbsp;</li><li>Review and challenge the quality and completeness of corrective action plans for high-risk data incidents.&nbsp;</li><li>Prepare regular reports and dashboards to provide leadership with insights into trends, emerging risks, and program health across data management activities.&nbsp;</li><li>Collaborate with business partners and across the team to document root cause / impact of KRIs / KPIs.</li><li>Coach and develop team members, foster a high-performance culture and ensure professional growth within the team.&nbsp;</li></ul>Qualifications:&nbsp;<ul><li>Minimum of 7 years of experience in data governance, risk management, incident management, or a related function, preferably within financial services.&nbsp;</li><li>Demonstrated expertise in operationalizing incident management programs or similar risk functions.&nbsp;</li><li>Working knowledge of data governance and compliance frameworks, including their application to large, complex organizations.&nbsp;</li><li>Experience with tools such as ServiceNow, Tableau, Power BI, Alteryx, or equivalent required.&nbsp;</li><li>Strong analytical skills and attention to detail, with a demonstrated ability to manage multiple concurrent priorities.&nbsp;</li><li>Proven experience leading high-performing teams and driving results through collaboration and accountability.&nbsp;</li><li>Excellent verbal and written communication skills, with the ability to engage and influence stakeholders at multiple levels.&nbsp;</li><li>Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience.&nbsp;</li><li>The ability to bring structure to ambiguity and thrive in an unstructured, fast paced dynamic environment.&nbsp;</li><li>Location: US Hybrid; roles to be located in New York, Phoenix, Charlotte, or Sunrise&nbsp;</li><li>Employment eligibility to work with American Express in the US.&nbsp;</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Director - Enterprise Data Governance & Management - Incident Response

You Lead the Way. We’ve Got Your BackAt American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Role Description:The Senior Manager of Data Incident Reporting &amp; Management plays a critical role in supporting the execution of the enterprise data incident management framework. Reporting to the Director, this role is responsible for leading a team focused on the identification, documentation, analysis, and resolution of data incidents across the organization. The Senior Manager will work closely with data owners, risk and compliance partners, and other stakeholders to ensure timely and effective management of data risks, while maintaining high standards for quality and governance.Key responsibilities include:<ul><li>Facilitate the intake, triage, and documentation of data incidents, ensuring accurate classification and tracking in the enterprise system of record.</li><li>Conduct or oversee root cause analysis to determine underlying data-related incidents and identify accountable parties.</li><li>Monitor open data incidents to ensure appropriate corrective actions are implemented, progress is tracked, and incidents are resolved within agreed timelines.</li><li>Support the development and ongoing refinement of the data incident taxonomy, including proper alignment to data lifecycle phases and risk categories.</li><li>Produce reports, dashboards, and insights on incident trends and root causes using data visualization and analytics tools.</li><li>Produce reports, dashboards, and insights across various reporting spanning data management activities.</li><li>Partner with business and technical stakeholders across lines of business to communicate expectations and promote adherence to the data incident management process.</li><li>Collaborate with risk, compliance, and audit partners to support reviews, exams, and other oversight activities.</li><li>Contribute to continuous improvement efforts, including process enhancements, automation, and standardization of reporting and documentation practices.</li><li>Collaborate with Technology partners to integrate data from identified sources into reporting systems.</li><li>Conduct report validation.</li><li>Work with business partners to identify and document root cause / impact of KRIs/KPIs.</li></ul>Qualifications:<ul><li>Minimum of 5 years of experience in data governance, incident management, risk management, data reporting analysis or a related function, preferably within the financial services industry.</li><li>Strong understanding of incident or issue management processes, including root cause analysis, remediation tracking, and closure validation.</li><li>Familiarity with data governance frameworks and risk taxonomies.</li><li>Experience with tools such as ServiceNow, Tableau, Power BI, Alteryx, or equivalent required.</li><li>Demonstrated ability to manage multiple priorities and deliver results in a deadline-driven environment.</li><li>Excellent written and verbal communication skills with the ability to present information clearly to technical and non-technical stakeholders.</li><li>Experience leading or mentoring team members and working in a cross-functional, collaborative environment.</li><li>Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience.</li><li>The ability to bring structure to ambiguity and thrive in an unstructured, fast paced dynamic environment.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Manager Data Incident Reporting & Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Global Commercial Services (GCS) is dedicated to the success of businesses big and small with the vision to be essential to our customers’ businesses every day. Within GCS, the Corporate Card products team designs and operates the corporate-liability Card products that are offered to medium, large and global businesses.&nbsp;The Corporate Account Setup and Spend Enablement team owns product management of account setup, working in partnership with teams in Risk, Digital Experience, Onboarding Capabilities, and beyond. Specifically, Spend Enablement-focused members of the team oversee the customer-facing experience through which clients are approved, assigned credit lines, and manage their spend capacity as they grow and their needs change.The Senior Manager, New Corporate Card Client Spend Enablement will:<ul><li>Product manage the journey through which new clients are approved for a corporate-liability Card program and assigned an initial limit</li><li>Work closely with partners in Risk to determine the inputs for approval and underwriting, and how these can be collected in the most seamless and customer-friendly way</li><li>Write business requirements to update key journeys in approval and line assignment, focusing on how new clients can understand their spend capacity and billing cycle, and edit these as they come onboard.</li><li>Contribute to the strategy and execution of alternate pathways for customers to obtain credit lines, including document verification, secure bank connections, and innovative alternatives to traditional underwriting.&nbsp;</li><li>Be an expert in alternative solutioning, in both internal and external products that can enhance the onboarding journey.&nbsp;</li><li>Work in close partnership with other leaders in Card Product, as well as leadership in Field, Servicing, Client Management, Business Enablement: Onboarding Capabilities, and UX Design</li><li>Analyze application and underwriting completion rates, customer pain points, and other metrics of journey health to suggest go-forward strategy</li><li>Use visual communications including user demos to contextualize and syndicate journey improvements, and present the strategic/business rationale for these investments; rank and submit for investment new technical features to be built</li><li>Serve as a Product point person for questions on approval and limit assignment experience and issue resolution</li></ul>Qualifications:<ul><li>Customer-first mentality with previous experience in B2B Cards, or equivalent experience in Financial Services software product management; understanding and confidence with user interface design a plus</li><li>Ability to think across platforms and channels to design the collection of client information necessary to approve a corporate-liability program and underwrite the client’s initial limit&nbsp;</li><li>Analytical curiosity and drive; resourcefulness in discovering new information to inform upkeep and improvements to the approval and limit assignment journey</li><li>Fluency in the language of credit risk and underwriting; ability to collaborate with peers within these teams to translate risk and underwriting requirements for incoming clients</li><li>Flexible, creative problem-solver who puts structure around complex issues</li><li>Communication excellence, both visual/written and verbal; comfort in front of audiences of various levels of seniority</li><li>Facility for stakeholder management; ability to communicate vision to build collaboration and partnership</li><li>Proactive and positive attitude, dedication to building team culture of learning, growth, and development </li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Manager, New Corporate Card Client Spend Enablement

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Model Risk Management Group (MRMG), within the Global Risk and Compliance Group, is responsible for the independent risk management of all American Express (AXP) models. This includes oversight and validation of Models, Non-Model Tools (NMTs), and End-User Computing (EUC) tools, ensuring these assets are conceptually sound, well-controlled, and compliant with regulatory expectations.Roles &amp; Responsibilities:The successful candidate will play a key role in managing, validating, and controlling models, NMTs, and EUCs across the enterprise. This position provides a unique opportunity to combine business insight with technical expertise, helping the firm distinguish when a tool should be classified as a Model, NMT, or EUC and ensuring the right governance standards are applied.Key responsibilities include:<ul><li>Perform independent validation and oversight of enterprise-wide Models, NMTs, and EUCs across diverse business lines and functions.</li><li>Assess classification decisions to ensure tools are correctly designated as a Model, NMT, or EUC, with well-documented rationale.</li><li>Conduct gap assessments and develop frameworks to strengthen risk controls, aligning with evolving regulatory standards.</li><li>Design and execute robust validation tests to assess conceptual soundness, implementation accuracy, and performance monitoring.</li><li>Conduct benchmark analysis and develop independent solutions to test robustness.</li><li>Communicate validation results, insights, and recommendations effectively to business partners, senior leadership, and risk committees.</li><li>Research emerging practices and innovations in modeling, validation, and governance to continuously elevate excellence and business impact.</li></ul>Critical Factors to Success:&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;Business Outcomes:<ul><li>Rigorously challenge the conceptual soundness, design, and intended usage of Models, NMTs, and EUCs.</li><li>Maximize business value by ensuring tools are efficient, accurate, and properly governed.</li><li>Strengthen controls and processes to ensure regulatory compliance while supporting business innovation.Leadership Outcomes:</li></ul><ul><li>Demonstrate enterprise-first thinking, balancing the needs of customers, partners, colleagues, and shareholders.</li><li>Lead with curiosity and an external perspective, bringing continuous innovation to validation practices.</li><li>Show strong learning agility and make decisions with integrity under dynamic business and regulatory conditions.</li><li>Embrace a digital mindset to enhance validation methodologies and improve customer outcomes.Minimum Qualifications:</li></ul>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Master’s degree in quantitative field or MBA with analytics experienceFunctional Skills/Capabilities:<ul><li>Hands-on validation experience of Models, NMTs, or EUCs, with ability to differentiate between them and apply appropriate governance.</li><li>Strong analytical, problem-solving, and project management skills.</li><li>Experience applying statistical, quantitative, and/or machine learning techniques to business problems.</li><li>Ability to clearly communicate complex analytical results to non-technical stakeholders and senior leaders.</li><li>Strong interpersonal skills and demonstrated success in cross-functional collaboration.</li><li>Flexible and adaptable in managing tight deadlines, competing priorities, and evolving requirements.</li></ul>Technical Skills/Capabilities:<ul><li>Strong business acumen, with the ability to evaluate the purpose, use case, and risk implications of Models, NMTs, and EUCs.</li><li>Proficiency in data manipulation and statistical programming tools such as Python, PySpark, R, or SAS.</li><li>Familiarity with development, implementation, and monitoring processes.</li><li>Ability to design benchmark models or non-model solutions to test robustness and validity.Behavioral Skills/Capabilities:</li><li>Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective</li><li>Bring Others with You: Build the Best Team, Seek &amp; Provide Coaching Feedback, Make Collaboration Essential</li><li>Do It the Right Way: Communicate Frequently, Candidly &amp; Clearly, Make Decisions Quickly &amp; Effectively, Live the Blue Box Values, Great Leadership Demands Courage</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager - Data Science

Territory: Manhattan South, NY - NeurologyTarget area for territory is Manhattan - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Midtown to southern tip of Manhattan.SUMMARY:Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. It’s a very exciting time to join our team as we lead the way in creating positive customer experiences!As a BioPharmaceuticals Account Manager, you lead the promotion of our infusion product, driving demand creation by providing comprehensive clinical knowledge, executing sales and marketing strategies in the local market and partnering to deploy approved services necessary to meet the needs of each account/customer. Our Account Managers are adept at executing against the toughest commercialization challenges in today’s rapidly changing environment and must demonstrate strong capability in the following areas:ESSENTIAL FUNCTIONS:Business Planning &amp; Account Leadership&nbsp;- Ability to use digital tools and apply customer and data-based insights to build opportunities, develop strategy &amp; tactics and prioritize resources to enhance territory effectiveness in competitive markets.Selling&nbsp;- Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior. Engage with multi-disciplinary customers using a total office call approach to communicate value proposition of a new delivery method.Customer Development&nbsp;- Entrepreneurial mindset to gain access, build and maintain productive internal and external relationships through effective communication and collaboration based on customer needs and organizational goals.Payer Access -&nbsp;Ability to grasp sophisticated reimbursement and distribution processes in a complex coverage landscape. Anticipates and communicates impact on product portfolio to key internal and external partners and effectively addresses payer access issues (Medicare, Medicaid, Commercial) using Lundbeck resources.Local Market &amp; Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities. Demonstrates a clear and detailed understanding of the disease state and its impact on customers and patients including the full range of treatment options available.Pharmaceutical Environment/Compliance - Ability to apply knowledge of pharmaceutical and regulatory environment, including Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products. Ability to apply knowledge of overall healthcare economy and industry practices. Accountability and adherence to corporate, FDA, and PDMA guidelines.REQUIRED EDUCATION, EXPERIENCE and SKILLS:<ul><li>Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university</li><li>5+ years of Specialty Sales experience in Pharmaceutical, Biopharmaceutical, Biologics or Medical Device sales experience</li><li>Ownership and accountability for the development and execution of a fully integrated account plans</li><li>Self-starter, with a strong work ethic and outstanding communication skills</li><li>Proven track record of consistent sales performance</li><li>Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually</li><li>Must be computer literate with proficiency in Microsoft Office Software</li><li>Must live within 40 miles of territory boundaries</li><li>Driving is an essential duty of this job; must have a valid driver’s license with a safe driving record that meets company requirements</li><li>Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck.</li></ul>PREFERRED EDUCATION, EXPERIENCE AND SKILLS:<ul><li>Infusion/rare disease sales experience in both the Outpatient Infusion setting and Specialty Pharmacy channel with a strong understanding of pricing and reimbursement.</li><li>Neurology experience specific to migraine</li><li>Experience in both the medical or specialty pharmacy benefit market</li><li>Experience working with high influence customers in physician clinics, integrated health systems, infusion centers and alternative sites of care</li><li>Product launch or expansion experience, particularly in a new therapeutic class</li><li>Strong analytical background, and experience using sales data reporting tools to identify trends</li><li>Strong leadership through participation in committees, job rotations, panels and related activities</li></ul>TRAVEL:<ul><li>Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner.</li></ul>The range displayed is specifically for those potential hires who will work or reside in New York City, and if selected for this role, may vary based on various factors such as the candidate’s geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $150,000 - $180,000 and eligibility for a sales incentive target of $41,500. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis.Why LundbeckLundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

Lundbeck

BioPharmaceutical Account Manager- Manhattan South, NY

The OrganizationYouth INC envisions a world where every young person has the opportunity to achieve their dreams and reach their full potential. Our mission is to strengthen the organizations that help young people thrive.We are a capacity-building intermediary that partners with more than 85 youth development nonprofits collectively reaching over 300,000 young people in New York City each year. Through coaching, connections, and capital, Youth INC provides nonprofit leaders with a flexible portfolio of programs that strengthen the essential drivers of organizational health and unlock greater impact for young people. Since 1994, Youth INC has mobilized more than $120 million for over 220 nonprofit partners, enabling them to expand their reach and transform the lives of 1.5 million young people across New York City. By investing in organizations and their leaders, we amplify impact at scale, ensuring that every dollar raised and every hour of support delivers a lasting multiplier effect for the city’s youth.We are a dynamic team of professionals committed to co-creating a culture of inclusion and belonging where all voices are valued. Working at Youth INC requires a deep commitment to equity, intellectual curiosity, and the ability to lead and navigate organizational change with confidence.The OpportunityReporting directly to the Executive Director, the Chief Development Officer (CDO) will serve as a key architect of Youth INC’s future financial sustainability and growth. Historically, Youth INC’s fundraising model has been fueled by a dedicated Board and signature events. The next CDO will guide the organization through a critical evolution, shifting from an almost exclusive reliance on events and Board-driven contributions toward a diversified revenue portfolio with greater emphasis on major and principal gifts, foundation partnerships, and corporate philanthropy.This role is ideally suited for a strategic and entrepreneurial development leader who thrives in high-level donor engagement, particularly with high-net-worth individuals and family offices, including Wall Street executives. The successful candidate will be a creative problem solver, an adept motivator and manager, and an intellectually curious leader who inspires confidence and trust. CDO will embody a growth mindset, embrace adaptability, and serve as both a visionary strategist and a hands-on fundraiser to foster stronger donor engagement, extend our reach, and allow us to achieve a greater impact.Key ResponsibilitiesStrategic Fundraising Leadership<ul><li>Design and implement a forward-looking fundraising strategy that continues Youth INC’s successful events and Board giving, and cultivates additional sustainable revenue streams through major gifts, corporate partnerships, and foundations as well as earned revenue.</li><li>Personally cultivate, solicit, and steward six- and seven-figure gifts, with particular focus on high-net-worth individuals and finance sector executives directed in support of our work and impact.</li><li>Apply creative, data-informed approaches to donor engagement and market expansion, positioning Youth INC as a leader in capacity-building philanthropy.</li><li>Serve as a visible and compelling ambassador for Youth INC, articulating its mission and impact with clarity and conviction.</li></ul>Relationship Management &amp; Donor Engagement<ul><li>Build and sustain authentic, long-term relationships with major donors, corporate leaders, and philanthropic partners.</li><li>Collaborate with the Board to best leverage their fundraising capacity while strategically reducing organizational dependence on Board giving.</li><li>Align donor engagement strategies with Youth INC’s mission and values, fostering approaches that honor nonprofit partners and center the impact on young people.</li></ul>Organizational Planning &amp; Operational Excellence<ul><li>Build the internal infrastructure needed for a high-performing development function, including clear roles, workflows, and goal-setting frameworks.</li><li>Introduce and refine systems and processes that enable a more proactive approach to donor engagement and moves management.</li><li>Lead workforce planning and hiring of future team additions, particularly in individual giving and corporate partnerships.</li><li>Ensure strategic use of Salesforce to support data-driven decision-making and donor relationship management.</li></ul>Team Leadership &amp; Management<ul><li>Lead, mentor, and inspire a high-performing development team of four+ individuals, fostering collaboration, innovation, and accountability.</li><li>Cultivate a culture of professional growth, intellectual curiosity, and adaptability, ensuring alignment with organizational goals.</li><li>Promote inclusive leadership and effective cross-functional collaboration across the organization.</li></ul>Executive Leadership &amp; Collaboration<ul><li>Serve as an integral member of the senior leadership team, shaping organizational strategy and advancing equity-centered practices.</li><li>Partner closely with the Executive Director and senior leaders to ensure alignment of fundraising goals with strategic priorities outlined in our current strategic plan.</li><li>Provide strategic guidance to the Board and Development Committee, strengthening governance and engagement.</li></ul>The Ideal CandidateThe ideal candidate will bring both professional expertise and personal attributes that position them for success in this pivotal role. They will be:<ul><li>Authentic: Exceptional interpersonal skills with the ability to cultivate trust and inspire investment from high-net-worth individuals, family offices, foundations, and corporate leaders.</li><li>Creative &amp; Innovative: Resourceful and forward-thinking, able to navigate complexity and identify new pathways for impact and growth.</li><li>Inspirational: Skilled at leading high-performing teams, fostering collaboration, and motivating others to achieve ambitious goals.</li><li>Compassionate Leader: Demonstrates empathy, emotional intelligence, and builds inclusive, supportive environments where people feel valued and can thrive.</li><li>Inquisitive: A lifelong learner who brings fresh insights and embraces new approaches to fundraising and philanthropy.</li><li>Agile: Skilled at navigating ambiguity, pivoting strategies, and leading with resilience through change.</li><li>Growth-Oriented: Approaches challenges with optimism and persistence, inspiring others to push beyond boundaries and challenge the status quo.</li><li>Accomplished: A proven track record of securing six- and seven-figure gifts, particularly from finance industry leaders, alongside success in corporate and foundation partnerships.</li></ul>Compensation, Benefits, and Location<ul><li>$220,000 – 250,000 annual salary.</li><li>Comprehensive benefits including health insurance, generous PTO, and a 401K contribution.</li><li>This is a NYC-based role; the Chief Development Officer must reside in the New York City Metropolitan Area and have flexibility to regularly meet with donors, Board members and other partners throughout the region.</li></ul>Equal Employment OpportunityYouth INC is proud to be an equal opportunity employer. We strongly encourage applications from candidates who identify as Black, Indigenous, Latine, and other communities of color, as well as LGBTQ+, persons with disabilities, and other historically underrepresented groups.

461 Jobs in Harrison, NJ, USA