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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Manager- Customer Targeting &amp; Eligibility List Consultant is part of the Enterprise Customer Engagement Solutions (ECES) team which sits within the larger Enterprise Communications and Martech Experiences (ECMX) organization at American Express. &nbsp;ECES is responsible for partnering with the US, International, and Merchant businesses on their customer targeting and eligibility strategies for their marketing campaigns. &nbsp;This position is focused on supporting the US Marketing organization.How will you make an impact in this role?The Manager-Customer Targeting &amp; Eligibility List Consultant partners with Marketing on direct marketing targeting strategies to reach our Consumer and Commercial customers with relevant offers. &nbsp;They are subject matter experts on the targeting and eligibility process including the data used for targeting. &nbsp;They provide recommendations and solutions to help marketing reach their goals. &nbsp;The consultant ensures accurate and compliant customer list execution by providing clear instructions to and working with our campaign execution team located in India. He/she resolves complex problems, conducts analyses, and is responsible for identifying and leading process improvements that drive efficiency and automation in campaign execution. &nbsp;In addition the manager provides marketers with training and guidance on the list execution process.Responsibilities:<ul><li>Provide consultation to marketing on customer targeting &amp; eligibility for benefit reinforcement and spend campaigns targeted to Consumer and Commercial customers- this includes research on new data elements, reviewing segmentation, meeting with risk and analytic partners, and helping marketers submit requests accurately in our eligibility platforms.</li><li>Reviews all list request submissions for accuracy, finalizes with marketing, and provides clear instructions to list execution team members to code and create file for delivery.</li><li>Provide subject matter expertise to platform transformation team and participate in testing and campaign migration to an new platform.</li><li>Troubleshot and research any data anomalies or customer complaints</li><li>Identify process efficiencies and opportunities to simplify or reduce the number of list requests from marketing to free up capacity</li><li>Train marketers on targeting processes</li></ul>Minimum Qualifications<ul><li>College Degree</li><li>Preferred Qualifications</li><li>Strategic and logical thinker</li><li>Understanding/experience with marketing operations</li><li>Experience working with data and marketing platforms (e.g.- Unica, Redpoint, Adobe, Salesforce)</li><li>Highly organized, able to prioritize and meet deadlines</li><li>A "can do" attitude</li><li>Creative problem solver</li><li>Strong relationship and communication skills- able to explain complex/technical concepts in layman's terms</li><li>Control and compliance mindset</li><li>Big data platform/programming a plus (Hive, PySpark SQL, etc.)</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Manager - Customer Targeting & Eligibility List Consultant

You Lead the Way. We’ve Got Your BackAt American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you will experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to gain experience, new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?You will be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we will win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we will do it with the utmost integrity, and in an environment where everyone is seen, heard, and feels like they belong.Join #TeamAmex and let us lead the way together.Enterprise Data Management &amp; Products (EDMP), a key part of our Enterprise Technology Services organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. The Enterprise Data Office (EDO) is part of Enterprise Data Management &amp; Products (EDMP). Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent. By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.Primary Responsibilities<ul><li>&nbsp;Ensuring EDO program and project scopes and deliverables are well-defined, stakeholders are effectively engaged, risks are identified and mitigated, and change impacts are addressed.</li><li>Maintain project plans and track progress against key program milestones and deliverables.</li><li>Proactively identify and communicate gaps, risks, scope changes, resourcing, and financial implications to senior management. Drive timely resolution of identified gaps.</li><li>Strategically coordinate across the EDO program to identify dependencies and cross-functional opportunities that align with organizational objectives.</li><li>Skillfully engage with a diverse range of stakeholders across multiple business functions and organizational levels. This includes workstream leads, product owners, Business Unit Data Offices, regulatory relations, Internal Audit Group, Technology, and colleagues from critical support functions.</li><li>Establish key performance indicators (KPIs) for project success and monitor their achievement.&nbsp;</li><li>Support the Enterprise Data Office (EDO) Program &amp; Change Management team with Internal Audit Group deliverables, external regulatory remediation efforts, enterprise-wide initiatives (i.e., Project Guardian, Enterprise PMO policy), and executive leadership presentations.</li><li>Maintain a positive attitude in a dynamic environment by embracing opportunities to learn and demonstrating strong adaptability in a growing environment.&nbsp;</li></ul>Minimum Qualifications:<ul><li>1+ years of project/program management</li><li>Experience using Microsoft Suite&nbsp;</li><li>Bachelor's Degree</li><li>Experience gathering and defining requirements</li></ul>Preferred Qualifications:&nbsp;<ul><li>Strong relationship skills with a track record of collaborating, influencing, and extensively coordinating with internal and external partners, including leadership.</li><li>Enjoys solving large and complex problems.&nbsp;</li><li>Proven communications skills to synthesize key messages, prepare impactful materials, and tailor appropriately for the audience.</li><li>Proven ability to manage multiple demands successfully within a matrixed organization.&nbsp;</li><li>Team player comfortable working collaboratively to resolve challenges in a demanding environment.</li></ul>Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Sr. Program Analyst - Data Management Program

American Express Travel Related Services Company, Inc. seeks Managers, Performance &amp; Insights to identify, optimize, and implement channel integration initiatives in order to drive sustainable profitable growth in a compliant manner. Analyze customer data to develop data-driven business strategies. Diagnose business needs and establish analytical hypotheses and solutions leveraging Big Data and business intelligence tools and platforms. Refine business intelligence tools, databases, dashboards, systems, and methodologies to permit strategic decision-making by senior leadership. Coordinate with cross-functional partners to ensure alignment and collaboration on strategic priorities.Position requires a Bachelor’s degree in Statistics, Mathematics, Data Science, Data Analytics, Business Intelligence, Computer Science, Engineering, Information Systems, or a related field, and 2 years of experience with analyzing customer data to identify trends and develop business strategies. Experience must include 2 years of experience with each of the following: analyzing complex financial datasets and performing data mining to identify commercial trends; developing data-based strategic initiatives to enhance business performance; presenting data-driven analyses to technical and non-technical teams; creating and maintaining business intelligence systems, including MS Excel spreadsheets and MS Access databases; data visualization tools, including MS Excel, Tableau, and Snowflake; and Agile methodologies, C++, ER-win, MySQL Server, Python, R, RDBMS, SAS, Scrum methodologies, and SQL. Telecommuting is available up to 2 days per week.Job Location: New York, NY&nbsp;Salary Range: $80,000.00 to $155,000.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI&nbsp;

Managers, Performance & Insights

American Express Travel Related Services Company, Inc. seeks Senior Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers. Develop and design software applications, translating user needs into systems architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. Assess and incorporate user story analysis and elaboration to optimize software solution. Apply visualization and other techniques to fast-track concepts. Reengineer systems and code for continuous improvement.Position requires a Master’s degree in Computer Science, Engineering, Information Systems, or a related STEM ﬁeld, and 2 years of software design, development, testing, and implementation experience. Experience must include 1 year with: Agile, algorithms, API, API Rest, data structures, distributed systems, J2EE, Java, JavaScript, JDBC, JSON, JUnit, Log4j, Maven, multi-threaded programming, object-oriented programming, Oracle, RDBMS, relational databases, SOAP APIs, SOAP web services, Spring, Spring framework, Spring MVC, SQL, Unix, Unix platform, and XML. Telecommuting is available up to 2 days per week. Job Location: New York, NYSalary Range: $131,997.00 to $190,000.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Senior Engineers

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<ul><li>Support SEO Strategy Execution: Partner with SEO leads, business units, and agencies to implement SEO best practices for U.S. and global markets.</li><li>Technical SEO Contributions: Assist in analyzing platform improvements (JavaScript/React environment) to ensure crawlability, indexation, and site performance.</li><li>AI-Enhanced SEO Workflows: Use GenAI tools to support keyword research, content optimization, metadata generation, and reporting.</li><li>Cross-Functional Collaboration: Work with product, engineering, and marketing teams to integrate SEO into new experiences, migrations, and redesigns.</li><li>Performance Tracking: Collaborate with analytics to monitor KPIs, track results, and identify new growth opportunities.</li><li>Education &amp; Evangelism: Help communicate SEO best practices across teams and act as a resource for day-to-day SEO questions.</li><li>Agency &amp; Vendor Partnership: Support the coordination and tracking of deliverables with external SEO partners.</li></ul><h4>Required Skills &amp; Qualifications</h4><ul><li>2+ years of SEO experience (agency or in-house; enterprise/global experience a plus).</li><li>Familiarity with SEO tools (e.g., Screaming Frog, SEMrush, Ahrefs, Google Search Console, Adobe Analytics, etc.).</li><li>Advanced technical SEO understanding and web architecture (HTML, CSS, JavaScript).</li><li>Exposure to or interest in using Generative AI to enhance SEO workflows.</li><li>Strong communication and collaboration skills, with the ability to work effectively across teams.</li><li>Strong organizational and analytical skills with attention to detail.</li><li>Bachelor’s degree in Marketing, Communications, Computer Science, or a related field (preferred).</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

SEO Analyst

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the U.S. Consumer Services TeamThe U.S. Consumer Services Team is responsible for making membership essential by creating and delivering best in class marketing and our suite of differentiated products &amp; lifestyle services (e.g. dining, travel). This team also drives the strategy, sourcing, and delivery of proprietary cash back, cobrand, and membership rewards consumer products and enterprise benefits to American Express members, with a focus on driving daily relevance and backing in their lives.About the U.S. Consumer Services – Business Development &amp; Partnerships TeamWithin U.S. Consumer Services, the Business Development &amp; Partnerships team is focused on building strong partnerships with great brands; these partnerships differentiate our card products and deliver compelling partner-funded value to our Card Member, which makes membership essential.Description &amp; Responsibilities:The Senior Manager, Entertainment Benefit Partnerships will lead our U.S. Consumer benefit relationships with our key entertainment and streaming partners (including Disney, Hulu, ESPN, Peacock, and emerging entertainment partners). The successful candidate will be responsible for key aspects of the benefit lifecycle, including:<ul><li>Leading goal setting and supporting financial forecasting</li><li>Identifying and progressing benefit growth opportunities across the enterprise</li><li>Partnering with Product and Marketing on benefit positioning and marketing</li><li>Ensuring seamless customer experience and Operational Excellence</li><li>Delivering against all contractual commitments (i.e. attribution, reporting, payments)</li><li>Leading test &amp; control processes</li></ul>In addition to working closely with key entertainment partners, the successful candidate will partner with many groups across the Blue Box including Product Management, Global Merchant Services, Finance, Marketing, Corporate Affairs &amp; Communications, Control Management, and more.Minimum Qualifications:<ul><li>Demonstrated ability to build relationships, influence, and collaborate effectively with cross-functional teams</li><li>Deep curiosity, interest in continuously learning more about the Blue Box and the partner(s)</li><li>Proactive, organized, and results-oriented individual</li><li>Exceptional oral and written communication skills</li><li>Roll-up your sleeves attitude with ability to dive into the details where required and demonstrated ability to be thorough in approach</li><li>Ability to manage multiple strategic projects and timelines with effective organizations skills and prioritization methods</li><li>Thrive in dynamic environments where each week may present new challenges to overcome and problems to solve; comfortable with ambiguity and working in white space</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Manager-Entertainment Partnerships

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Global Risk &amp; Compliance Organization (“GRC”) independently oversees the company’s risk-taking and risk management activities, including the comprehensive identification, management, and mitigation of risks within the Company’s risk appetite. GRC ensures the company operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. We create and maintain the overall risk management framework while ensuring legal and regulatory compliance. Our culture in Global Risk &amp; Compliance is all about thinking outside the box, challenging the status quo and striving to be best-in-class. The Enterprise Risk Management and Risk Oversight (“ERM&amp;RO”) organization within GRC is responsible for strengthening risk governance and enabling effective oversight across the enterprise, including overseeing risk management platforms and capabilities (“GRC Product”). The Manager / Director, GenAI Product will be part of the GRC Product team and will focus on implementing prioritized Generative AI use cases to enhance risk and compliance processes. The role involves designing and deploying AI-enabled solutions that improve efficiency in regulatory intelligence, policy interpretation, control testing, and issue management, while ensuring adherence to enterprise data, privacy, and risk standards. The incumbent will work closely with ERM&amp;RO, Independent Risk Management, Data Governance, Technology, and other stakeholders to deliver solutions that are scalable, secure, and aligned with governance requirements. Key Responsibilities: •&nbsp;&nbsp;&nbsp;&nbsp;Support the design and implementation of GenAI solutions for high-impact use cases such as automated policy query handling, regulatory change summarization, and risk data insights. •&nbsp;&nbsp;&nbsp;&nbsp;Collaborate with technology teams to integrate approved data sources and ensure compliance with enterprise data management and privacy standards. •&nbsp;&nbsp;&nbsp;&nbsp;Assist in defining evaluation metrics for solution performance, including accuracy, reliability, and user adoption, and support continuous improvement based on feedback. •&nbsp;&nbsp;&nbsp;&nbsp;Participate in change management activities including documentation, user acceptance testing, and post-implementation validation to maintain control and audit readiness. •&nbsp;&nbsp;&nbsp;&nbsp;Ensure solutions incorporate appropriate safeguards for data security, confidentiality, and compliance with internal policies and regulatory expectations. •&nbsp;&nbsp;&nbsp;&nbsp;Work with stakeholders across ERM, IRM, and GRC to align AI solutions with risk governance frameworks and reporting requirements, including readiness for periods of heightened oversight. Qualifications: •&nbsp;&nbsp;&nbsp;&nbsp;Bachelor's or Master's degree in Computer Science, Data Science, or a related field. •&nbsp;&nbsp;&nbsp;&nbsp;Proven experience in developing and implementing AI solutions, particularly Generative AI. •&nbsp;&nbsp;&nbsp;&nbsp;Strong understanding of AI risk management and regulatory compliance. •&nbsp;&nbsp;&nbsp;&nbsp;Excellent problem-solving skills and the ability to work collaboratively with cross-functional teams. •&nbsp;&nbsp;&nbsp;&nbsp;Strong communication skills and the ability to convey complex technical concepts to non-technical stakeholders. Preferred Qualifications: •&nbsp;&nbsp;&nbsp;&nbsp;Internal candidates preferred •&nbsp;&nbsp;&nbsp;&nbsp;Experience with AI tools and frameworks such as TensorFlow, PyTorch, or similar. •&nbsp;&nbsp;&nbsp;&nbsp;Knowledge of AI governance and risk management frameworks. •&nbsp;&nbsp;&nbsp;&nbsp;Familiarity with regulatory requirements related to AI and data privacy. •&nbsp;&nbsp;&nbsp;&nbsp;Strong analytical skills and experience with data management and centralization.Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager, GenAI Product, Global Risk & Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The overall scope of the Merchant Communications Solutions team is to provide effective consultation and execution support for global Business to Business (B2B) strategies. We support merchant communication and services through thoughtful consultation and strategic partnerships with marketing and product teams across the globe.As a Manager within Merchant Communications Solutions, the successful candidate will be responsible for developing strong partnerships with a variety of constituents across enterprise teams including Merchant marketing, commercial and ECMX, to consult and execute on marketing &amp; segmentation strategies for various Merchant communication plans, and ensure those strategies are executed and implemented into effective segmentation architecture and flawlessly delivered to market.Key Responsibilities:<h4>Execution &amp; Quality review –</h4><ul><li>Develop a strong understanding of, and leverage our marketing automation platform to enable and build B2B segmentation for communications initiatives, translating requirements outlined by the business into technical strategies</li><li>Monitor and analyze data, assess trends and determine actions to optimize business and operational performance.</li><li>The successful candidate will have a thorough understanding of the program and will be responsible for providing Quality Assurance checks on programs prior to deployment to peers</li><li>Understand Merchant marketing strategies, provide campaign segmentation consultation to enable those strategies, and ultimately ensure effective delivery to market.</li></ul><h4>Program Consultation and Stakeholder Management</h4><ul><li>Provide comprehensive marketing campaign consultation, solution design and execution services to Marketing partners to enable customer &amp; merchant segmentation, targeting &amp; eligibility lists, in support of American Express’ strategic priorities.</li><li>Collaborate with key stakeholders including Marketing, Product, Technologies, GCO/Legal, Compliance and Operational Excellence to align on campaign objectives, feasibility and overall operational risk - ensuring we can deliver on the promise to our customers.</li><li>Partner with MarTech Product teams and other stakeholders to identify and implement process transformation opportunities across the marketing lifecycle – with a focus on driving speed to market, agility and improved quality metrics.</li><li>Build internal &amp; external Marketing Operations (MarOps/MarTech) expertise - understand the possibilities/nuances of AXP MarTech products, processes &amp; capabilities available to our marketing partners.</li><li>Provide outstanding customer service to marketing colleagues across the enterprise.</li></ul><h4>Minimum Qualifications</h4><ul><li>Excellence in stakeholder management skills to build strong partnerships with a wide range of stakeholders.</li><li>Must have a positive, collaborative leadership style with colleague and customer first approach.</li><li>Prior Experience of marketing operations and/or Merchant data strongly preferred</li><li>Comfort with complex data models and ability to understand how to work with data</li><li>Consistent record of driving results in a fast-paced environment with a customer-first mindset.</li><li>Ability to recognize issues quickly and determine how to get a resolution through creative and efficient problem solving</li><li>Ability to put enterprise thinking first, connect the role’s agenda to company priorities and balance the needs of customers, partners, colleagues &amp; shareholders.</li><li>Ensuring compliance with industry standards and practices</li><li>Strong Program Management, analytical &amp; problem-solving skills.</li><li>Bachelor’s or master’s degree in information technology, Computer Science, Information Security, or any other relevant qualification.</li><li>8 to 10 years of relevant work experience</li></ul><h4>Preferred Qualifications</h4><ul><li>Understanding of application architecture and technology infrastructure preferred</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager, Marketing - B2B Merchant Communications Solutions

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Enterprise Digital Experiences team (EDX) is responsible for the product management and design of American Express’ proprietary digital products – Amex Mobile App, americanexpress.com, Amex Offers and Customer Personalization.We are looking for an experienced and dynamic digital Senior Product Manager to join the Membership team to own the membership and benefits mobile experience and focus on optimizing live journeys and developing global experiences. The Senior Product Manager will partner closely with a team of product managers, engineers, designers, analytics and effectively engage multiple stakeholders across the organization. Our Product Managers are often at the center of it all, connecting the dots, driving the core vision and the day-to-day. If that fits your career vision, we'd love to hear from you.Key Responsibilities:<ul><li>Define your North Star, product vision and your roadmap by working with leadership, key stakeholders, and partners</li><li>Drive global development for experiences, partnering closely with the Web &amp; Mobile</li><li>Translate product roadmap into well-defined product requirements/user stories and acceptance test criteria</li><li>Communicate the vision of membership and benefits, its impact to marketing and other content, and the high-level business needs to leaders across the organization</li><li>Lead prioritization and development efforts with scrum team</li><li>Embody design-thinking in your practice, including empathy and journey mapping, and UX research</li><li>Leverage data and analytics (qualitative + quantitative) to drive informed decisions, experimentation and product strategy</li><li>Understand and apply new trends and competitive best practices into product roadmap and requirements.</li></ul>Qualifications:<ul><li>5+ years experience in Product Management/Development</li><li>Experience leading consumer-facing product(s) and defining a core product vision</li><li>Solid understanding of application architecture (e.g. web, native app, etc)</li><li>Knowledge of reporting/analytical applications, i.e. Adobe</li><li>Experience with agile product development methodologies and tools (JIRA, Rally, Figma, Mural etc.)</li><li>Positive and&nbsp;resilient attitude</li><li>Big picture thinker who can articulate a north star vision and define a roadmap to achieve it</li><li>Comfortable managing through ambiguity &amp; juggling multiple priorities</li><li>Proven track record leading highly complex redesigns</li><li>Proactive collaborator with excellent communication skills and the ability to engage, influence, and inspire partners and stakeholders to drive decision making and alignment</li><li>Highly organized with the ability to drive plans from ideation phase through to execution &amp; measurement</li><li>Passion for creating best-in-class products and customer experiences with a customer-first mindset</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Manager - Digital Product Management

American Express Company seeks Senior Managers, Operational Excellence to identify, research, and document operational and financial risks. Institute automated solutions for timely issue intake and ownership discussions. Collaborate with functional teams to develop clear action plans involving risk remediation and mitigation strategies. Develop and enhance policies, processes, and controls for mitigating credit risk exposure and prevent fraud. Collaborate with partners to promote effective risk management by identifying areas of operational risk across processes and capabilities. Maintain an effective control environment and respond to operational breakdowns with discipline.Position requires a Bachelor’s degree in Finance, Statistics, Mathematics, Econometrics, Business Administration, Operations Research, Engineering, Computer Science, or a related field, and 2 years of experience with operational risk analysis and management. Experience must include 2 years of experience with each of the following: risk analysis and data analysis throughout product lifecycle; conducting risk assessments and developing operational risk protocols and procedures to comply with SOX rules; instituting controls to mitigate operational risk; developing risk mediation and mitigation strategies in the credit card industry; implementing, monitoring, and addressing Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs); and deriving business insights utilizing data and analytical tools and platforms, including Archer, JIRA, Open Pages, Rally, and Tableau. Telecommuting is available up to 2 days per week.Job Location: New York, NY&nbsp;Salary Range: $95,805.00 - $165,000.00 annually&nbsp;We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

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