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Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Sailpoint Engineer to work in the Cyber Security Business unit in Westlake, TX! <h3><strong>Sailpoint Engineer</strong></h3> In this position you will join Fidelity’s Enterprise Cybersecurity business unit as a member of the Workforce Identity &amp; Access Management product line team. We are a dynamic, high visibility team that provides access lifecycle control solutions for all of Fidelity’s business units. We are seeking motivated Sailpoint Engineer to design and develop an enterprise SailPoint IdentityIQ based solution that will offer improved management of access rights across our global enterprise. <h3><strong>The Team</strong></h3> The Workforce Identity &amp; Access Management product line team provides provisioning, lifecycle management and control assessment solutions to technology teams and applications across Fidelity’s business units. We are responsible for providing capabilities that provide secure, stable access in a manner which ultimately improves Fidelity’s risk posture, ensures compliance with policy standards, and reduces the overall cybersecurity threat landscape facing the firm. <h3><strong>The Expertise You Have </strong></h3> <ul> <li>B.S.in Computer Science preferred, Engineering / Mathematics or comparable </li><li>8+ years of experience in building and developing using SailPoint IdentityIQ product </li><li>Expertise onboarding applications, Lifecycle events, Certifications, Roles in SailPoint IdentityIQ produc </li><li>Hands on experience with automation &amp; pipeline implementation (Testing, Continuous Integration / Continuous Delivery pipeline) </li></ul> <h3><strong>The Skills You Bring</strong></h3> <ul> <li>You have hands-on experience in designing and developing using the following technologies: </li><li>Expertise working with Sailpoint Identity IQ platform - Lifecycle Manager, Certifications, Roles, Joiner/Mover/Leaver events </li><li>Expertise onboarding applications with connectors like Active Directory, JDBC, SCIM 2.0, Azure Active Directory </li><li>Programming expertise with the following programming languages: Java, BeanShell/JavaScript, Angular, SQL. </li><li>Expertise developing using XML, JSON, REST, SQL, Web and Application Servers like Tomcat. </li><li>Expertise developing API’s (REST, SCIM) leveraging Java based development </li><li>Experience in building, installing, testing IIQ using Services Standards Build/Deployment (SSB/SSD) </li><li>Experience installing, patching, and upgrading IIQ </li><li>Experience in analyzing &amp; troubleshooting issues in various components of IIQ </li><li>Experience with Application Lifecycle Management tools such as GIT, Maven, Jenkins, Artifactory, Veracode, Sonar </li><li>You have experience working in an agile environment (Scrum and Kanban) </li><li>You possess strong engineering skills and experience developing maintainable, scalable multi-tiered applications </li><li>You have maniacal focus on automation and always looking towards reducing waste and improving efficiencies </li><li>You should enjoy communicating and learning the business behind the application </li></ul> <h3><strong>The Value You Deliver</strong></h3> <ul> <li>Team player developing/deploying software in a fast-paced and highly flexible environment </li><li>Collaborating in an autonomous team, owning all aspects of delivery (Coding, Quality, DevSecOps) </li><li>Continued focus on improving test coverage, release velocity and production health </li><li>Working with global Agile teams and will contribute to enhancing engineering practices </li><li>Exercising operational expertise in a team, targeting Engineering and DevOps excellence </li><li>Forever learning and growing your skillsets to be an active contributor to a well-rounded team </li><li>Automating yourself out of today’s job so that you can move on to the next big challenge </li></ul> <h3><strong>Preferred Technology Experience</strong></h3> <ul> <li>Sailpoint IdenityIQ – LCM, Certifications, Roles </li><li>Java/BeanShell </li><li>SSB/SSD </li><li>Webservice – REST, SCIM </li><li>SQL/PL </li><li>Active Directory </li></ul> <h3><strong>Dynamic Working</strong></h3> Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. <strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</strong> <h3><strong>Company Overview</strong></h3> Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.<br> <br> For information about working at Fidelity TalentSource, visit FTSJobs.com.<br> <br> Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation. <h3><strong>Information about Fidelity Investments</strong></h3> At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.<br> <br> Fidelity Investments and Fidelity TalentSource are equal opportunity employers.<br> ???????

Fidelity TalentSource

Sailpoint Engineer

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a <strong>Charitable Outreach Specialist/NPO Outreach Specialist </strong>to work in Westlake, TX or Salt Lake City, UT.<br> <br> The Role <br> <br> The NPO Outreach Specialist is a member of the NPO Outreach team and is responsible for providing excellent service to our grant recommended nonprofit organizations. This position plays a meaningful role in helping our donors ensure their funds make an impact by supporting thousands of non-profit organizations to receive contributions quickly and securely. As a team member on our diverse and inclusive team, your main responsibilities will be researching and outreach to key charity contacts, validating non-profit information, and providing timely and accurate processing of enrollments into our Electronic Funds Transfer Program (EFT). Outreach may include cold-calling, emails, and support to targeted nonprofits. <br> <br> As a member of Fidelity Charitable’s Service Delivery team, the NPO Outreach Specialist will be part of a highly motivated, fast paced team, must have a strong understanding of service operations, and be able to manage priorities well. This role may be responsible for some tier 1 technical support for charities and tier 2 product level support for our plan administrators and donor population. <br> <br> The Expertise and Skills You Bring <ul> <li>Bachelor's degree and 2 years of experience in customer service or service operations, or equivalent work experience </li> </ul> <ul> <li>Strong and effective verbal and written communication skills </li> </ul> <ul> <li>Demonstrates attention to detail, with good follow-through </li> </ul> <ul> <li>Strong interpersonal, planning, multi-tasking, and time leadership skills </li> </ul> <ul> <li>Demonstrates strong problem-solving skills </li> </ul> <ul> <li>Ability to work under pressure and within tight deadlines </li> </ul> <ul> <li>Demonstrates ability to identify and mitigate potential areas of risk </li> </ul> <ul> <li>Technical proficiency </li> </ul> <ul> <li>Ability to meet overtime commitments </li> </ul> <ul> <li>Ability to understand and work in Fidelity systems such as XTRAC, RepApp, Genesys (not required) </li> </ul> <ul> <li>Proficiency with Microsoft Office applications required </li> </ul> <ul> <li>Work hours are M-F 8:30 a.m. – 5:00 p.m. CT, with extended hours as needed </li> </ul> <br> The Team <br> The NPO Outreach Team works with nonprofits to ensure they quickly and securely receive grants through electronic funds transfers. The team works directly with nonprofits to help them enroll in the program and collaborates with other service delivery organizations to communicate with and support nonprofits. Our work is critical to moving the organization and our grantmaking to digital payment methods. <br> <br> <br> Company Overview <br> Fidelity Charitable (<a href="http://www.fidelitycharitable.org/" target="_blank">www.fidelitycharitable.org</a>), a donor-advised fund, is one of the largest public charities in America. Since 1991, Fidelity Charitable has helped donors support over 200,000 nonprofit organizations with more than $25 billion in grants. In 2021, our donors granted over $10B to charitable organizations. Our greatest asset as an organization is our people and our mission to<strong> </strong>grow the American tradition of philanthropy by providing programs that make charitable giving accessible, simple, and effective. <br> <br> <br>

Charitable Outreach Specialist/NPO Outreach Specialist

<h3></h3><h3>Job Description:</h3><p><strong>The Role</strong></p><p>This is an end-to-end Technical Solution Architecture role that spans across multiple product areas within the Cash Solutions domain. You will work with business and technology leadership to define interim and target architectures, roadmaps, and blueprints to help deliver technical products that enable business capabilities for our clients.</p><p>You will be working on all aspects of architecture including infrastructure, data, security, resilience, integration, performance and others to build next generation software components at one of the largest high-volume FinTech companies in the world.</p><p>You will partner with business sponsors, product owners, engineers and other architects in an agile (scrum) environment to design, test, and implement technology solutions while mentoring engineers throughout the process using architecture standards and guidelines.</p><p>As a member of the architecture team, you will work with product and engineering teams to help champion innovation, drive standardization, and deliver modern technology patterns across the technology stack for our customers. You will drive Fidelity’s architecture vision through contributing to product road maps and influencing business vision.</p><p><strong>The Expertise and Skills You Bring</strong></p><p>An ideal candidate will have a solid computer science foundation, an effective combination of interpersonal and technical skills, as well as passion for learning and expanding in various technologies. You will have demonstrated experience in integration projects and familiarity with industry standard integration patterns with focus on reusability and scale when it comes to building and deploying capabilities.</p><p>6+ years’ experience engineering/developing web enabled applications and some combination of the following:</p><ul><li>Proven track record as a Solution Architect designing and building scalable solutions</li><li>Experience with Agile development methodology</li><li>Experience with various architecture styles such as SOA &amp; Micro-Services</li><li>Experience in all aspects of AWS cloud computing environments</li><li>Experience with event-driven, serverless architecture, design, and implementation.</li><li>Experience in full-stack development of N-tiered applications</li><li>Experience developing applications using Java / .NET, and Angular</li><li>Working knowledge of frameworks like TOGAF &amp; Amazon Well-Architected Framework</li><li>Working knowledge of SDLC including test automation and CI / CD</li><li>Preferred working knowledge of card and payment processing standards (e.g., ISO)</li><li>Ability to work both independently and as a team player across organizations.</li></ul><p>The Team</p><p>This role will support 2 to 4 scrum teams delivering technology products to help Fidelity drive and implement Fidelity’s business vision for our customers. This role will coordinate closely with the product owners and other colleagues across the enterprise to ensure teams’ alignment on overarching enterprise architecture, business and technology goals.</p><p>Certifications:</p><p>(Desired not required)</p><p>AWS Certified Architect Associate or AWS Certified Architect Professional</p>The base salary range for this position is $126,000-255,000 USD per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><h3></h3><h3>Certifications:</h3><h3></h3><h3>Category:</h3><h3></h3>Information Technology

Fidelity Investments

Director, Architecture

<h3>Job Description:</h3><p><strong>Solutions Architect, Front End </strong> </p><p>Hiring for multiple positions and experiences ranges, placement is based on your background. </p><p>At Fidelity Enterprise Architecture (FEA), we are seeking an experienced User Experience Architect to drive end-to-end architecture for the Brokerage business domain. In this role, you will work directly with product teams across the retail investing space (brokerage accounts, managed services, banking services, etc) and the workplace investing space (401ks, health-insurance related accounts, etc) to design solutions that meet business priorities and initiatives. <br> </p><p><strong>What you will be responsible for</strong> </p><p>This role will be a very <strong>hands-on role</strong> driving the overall technical and experience architecture. You will be responsible for all aspects of the solution, from security to data strategy, and work closely with all areas of engineering to best align architecture needs. You will collaboratively work across other product areas and multiple business units influencing and driving the digital modernization efforts within. </p><p>In general, we are looking for a solid User Experience Architect that can lead and drive the end-to-end architecture of multiple teams in a complex space. <br> </p><p><strong>The Expertise we’re looking for…</strong> </p><p>The following is a selection of skills (but not a hard list of requirements) that will help you thrive in this role: </p><ul><li><p><strong>Proven experience in architecture</strong>, including scalability, resilience, security, and data architecture. </p></li></ul><ul><li><p>Experienced in <strong>engineering web and/or mobile applications</strong> end to end, with a focus on customer experience, scale, security, and performance </p></li></ul><ul><li><p>Proficient in principles of <strong>API design</strong> and it’s applications </p></li></ul><ul><li><p>Experience with enterprise API implementation, using <strong>REST</strong> </p></li></ul><ul><li><p>Ability to <strong>break down user interfaces</strong> into smaller reusable pieces and large-scale migrations </p></li></ul><ul><li><p>Experience with <strong>reactive and functional programming</strong> concepts. </p></li></ul><ul><li><p>Experience building highly scalable architecture to support <strong>Omnichannel experience</strong> platforms </p></li></ul><ul><li><p><strong>NX</strong> generator, executor creation, and dependency graphs within NX monorepos </p></li></ul><p><strong>What to expect? </strong> </p><p>An initial conversation with the assigned Technical Recruiter for overall job expectations and employment requirements. Then you will have a conversation with one of the Architecture Leads operating in the Fidelity Enterprise Architecture group. After that, 3-part multi-panel interview where you should expect to discuss questions and scenarios around end-to-end architectural solutioning, technical background, and leadership topics with a group of your potential future peers. </p>The base salary range for this position is $126,000-255,000 USD per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><h3>Certifications:</h3><h3>Category:</h3>Information Technology

<h3>Job Description:</h3><h3>The Role</h3><p>As the SVP and Head of Enterprise Analytics Platform, you will be responsible for defining and executing the long-term vision and strategy for the firm's analytical technology stack, which supports enterprise-wide descriptive, diagnostic, and predictive analytics at Fidelity Investments. This position is accountable for leading the strategic advancement of the analytics platform beyond its current capabilities, ensuring that it consistently delivers excellence in scalability, performance, reliability, and cost-efficiency across all Fidelity business units. Additionally, this role is tasked with overseeing both the development of future-state solutions and the effective management and governance of the existing Snowflake-on-AWS environment.</p><p>This position reports directly to the SVP &amp; CIO, Global Head of Enterprise Data and AI. The preferred locations for this role are Boston, MA; Westlake, TX; or Durham, NC, though flexibility will be considered for highly qualified candidates.</p><p>Your responsibilities include:</p><ul><li><strong>Platform Strategy &amp; Vision</strong>: Define and execute the strategic roadmap for the entire Analytics Platform, driving adoption of modern, cloud-native data consumption patterns (e.g., Data Mesh principles, Data Fabric architecture, advanced data virtualization, etc.).</li><li><strong>Engineering Leadership</strong>: Direct the Platform Engineering and Data Engineering teams responsible for the ingestion pipelines, data modeling, data quality enforcement, and self-service provisioning capabilities.</li><li><strong>Technology Ownership</strong>: Full P&amp;L and operational oversight for the Enterprise Analytics Platform Ecosystem, including workload management, security hardening, governance, and cost optimization at scale.</li><li><strong>Tooling &amp; Enablement</strong>: Govern the selection, procurement, and standardization of Business Intelligence (BI) Tools and Engineering Solutions to ensure consistent user experience, performance, and compliance across consumer-facing and internal BI applications.</li><li><strong>Operational Excellence</strong>: Establish rigorous Service Level Objectives (SLOs) and run the Platform Operations function, ensuring 24/7 availability and rapid incident resolution for all mission-critical analytical workloads.</li></ul><h3>The Expertise and Skills You Bring</h3><ul><li>Bachelor’s degree required; advanced STEM degree preferred.</li><li>15 + years of general experience and 10+ years of experience in leading teams with data engineers, software engineers, cloud architects, and analysts (or data scientists) to deliver data and analytics work products.</li><li>Experience with modern data and analytics reference architecture, including ML Ops, model management, data pipeline management, and visualization.</li><li>Experience with major cloud platforms such as Snowflake and AWS (or other public cloud).</li><li>Capability to drive open-source implementation, public cloud development environment with hands-on experience with development operations, automation, and testing technologies.</li><li>Strong executive communication &amp; leadership presence, engaging with executive leadership (C-Suite) are required to frequently participate in core initiatives and has broad exposure to executive leadership.</li><li>Consistent record of operations collaboration and delivery with the ability to build key relationships and influence business partners on enterprise objectives.</li><li>Ability to challenge the status quo and facilitate the exchange and creation of ideas to address business challenges and improve performance.</li><li>Excellent talent skills and agile operating model experience with ability to develop impactful teams by setting clear goals and holding self and others accountable to standards of excellence.</li><li>Strategically minded; enabling ability to lead the development and implementation of an enterprise strategy and achieve financial and growth goals.</li></ul><h3>The Team</h3><p>You will serve as a senior leader within the Enterprise Technology team, reporting to the Global Head of Enterprise Data and AI function. In this role, you will collaborate with various Business Units, Enterprise Architecture, Cybersecurity, AI Technology, and AI/ML Solutions teams to drive meaningful impact and foster innovation across the $16+ trillion global financial ecosystem.</p><p>Focus on enterprise technology platform capability delivery working with leaders and teams across the enterprise in a collaborative way to ensure digitization strategies are advanced. Much of the work completed must be done in conjunction with technology and operations teams in the businesses.</p>The base salary range for this position is $185,000-$400,000 per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><h3>Certifications:</h3><h3>Category:</h3>Information Technology

SVP and Head of Enterprise Analytics Platform

<h3><strong>Software Engineer in Test</strong><br> <br> <strong>About the Role</strong><br> Fidelity Investments provides a remarkable opportunity for a Senior Software Engineer in Test with a strong background in software development. This individual will be tasked with creating and enhancing test automation processes and internal software applications within the Quality Engineering team at Fidelity's Workplace Investing sector. The role is situated at our Merrimack, NH facility.<br> <br> <strong>Key Responsibilities</strong><br> As a Quality Assurance Engineer, your main duties will involve:</h3> <ul> <li>Crafting and upkeeping test automation frameworks with Java or comparable languages. </li><li>Testing distributed applications at multiple layers of the technology stack. </li><li>Ensuring data validation and processes using SQL, DB2, and Oracle. </li><li>Deploying DevOps and CI/CD methodologies with the help of Maven, Git/GitHub, Jenkins, and Sonar. </li><li>Collaborating in Agile/Scrum environments, applying tools like JIRA and XRAY. </li><li>Understanding and enhancing the software development life cycle (SDLC), encompassing coding standards, code evaluations, and source code administration. </li><li>Working with virtual databases like Delphix or data mockup tools like Wire Mock. </li><li>Engaging with cloud-based services such as Azure and AWS. </li><li>Conducting functional and regression testing, incorporating test automation in an agile environment. </li><li>Interpreting business requirements to build clear stories and acceptance criteria for implementation. </li><li>Identifying risks and developing contingency plans for test automation issues. </li><li>Working independently within Agile Sprint or Kanban teams to deliver high-quality results. </li></ul> <strong>Required Expertise and Skills</strong><br> To be successful in this role, you should bring: <ul> <li>A Bachelor’s degree in Computer Science or equivalent experience. </li><li>More than 5 years of experience in Java or a similar language, focusing on test automation development. </li><li>Demonstrated proficiency in common test automation frameworks such as Cucumber and Rest services. </li><li>Familiarity with tools and concepts like SQL, DB2, Oracle, JIRA, XRAY, Maven, Git/GitHub, Jenkins, Sonar, and cloud-based services. </li><li>Familiarity with financial services, particularly mutual funds, stocks, and managed accounts. </li><li>Hands-on experience with both functional and regression testing in an agile setting. </li><li>The ability to adapt quickly and thrive in a fast-paced, changing environment. </li><li>Familiarity with SDLC, coding norms, code evaluations, source code control, and build procedures. </li><li>Understanding of Cobalt language, VSAM files, batch processes, and IOM (Input/Output Modules). </li></ul> <h3><br> <strong>Why Fidelity?</strong><br> At Fidelity, we are committed to providing accessible financial expertise to help individuals achieve their desired lifestyles. We prioritize crafting an outstanding work environment to attract top talent and support our team members.<br> <br> Join us to contribute to our mission of delivering outstanding financial services and enjoy a collaborative environment where you can thrive and grow your career. We value innovation, dedication, and the pursuit of excellence in everything we do.</h3>

Software Engineer in Test

Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Site Reliability Engineer to work in Fidelity’s Enterprise Infrastructure Group in Westlake, TX. <h3><strong>The Role</strong></h3> We are looking for a motivated individual with proven development experience to work as a Site Reliability Engineer and member of a development teams which builds and test business software for the Fidelity Life Insurance business. You will work with team members and business partners to implement complex on-prem and cloud applications as well as supporting infrastructures, and you will work in a modern DevOps environment. <h3><strong>Team</strong></h3> Production Service engineers in Fidelity Life Insurance support a wide landscape of business applications and are responsible for stability and reliability of these platforms. This team plays a key role in the initiative to build and maintain Fidelity Insurance applications in the cloud. Primary focus is Production support. This is also an opportunity to be hands-on and you will be embedded in the development squad to focus on coding, infrastructure-as-code, test automation, and process improvements. We strive to eliminate toil and manual efforts in the overall software development process while creating high quality working software. <h3><strong>The Expertise You Have</strong></h3> <ul> <li> Bachelor’s Degree in Computer Science, Information Science, (or equivalent) </li><li>Minimum 8 years of software engineering experience </li><li>Hands-on Linux experience preferred (user and permissions management, file systems, performance tuning) </li><li>Hands-on Experience in AWS compute and storage services (AWS Lambda, S3, Glue, Route 53 &amp; IAM), Kubernetes </li><li>Observability skills such as Datadog, Splunk, SLI/SLO and other tools. </li><li>Some databases and using SQL (like Oracle, MySQL, Postgres, or Dynamo DB) required </li><li>Proficiency with Data Processing and ETL (Control-M &amp; Informatica) </li><li>Experience with tools like: GIT, Maven, Jenkins, uDeploy, JIRA, Artifactory, Sonar. </li><li>Proficiency with scripting languages like Python, Java, Bash or Power Shell preferred </li><li>Proven experience with CI/CD pipelines using technology such as Groovy, Jenkins, JenkinsCore and Urbancode Deploy preferred </li><li>Experience with ITSM (Incident, Change &amp; Problem Management) </li><li>Automation skills </li><li>Excellent at communicating and building relationships across teams and technology partners </li><li>Confidence to work independently and with minimum supervision </li></ul> <h3><strong>The Value You Deliver</strong></h3> <ul> <li>Work on the dev team to complete agile workflows </li><li>Share knowledge while also learning from other expert engineers </li><li>Relationship builder, participate in complex projects, sometimes across multiple squads, business partners and external vendors </li><li>Effectively represent projects and team efforts at business venues, user groups, and to organizational leaders </li><li>Actively participate in development and migration to cloud-centric solutions and participate in research efforts </li><li>Work effectively in unstructured environments, anticipating impact of changes and providing quick resolution for high impact incidents </li><li>Think creatively to identify and develop innovative, secure solutions which may not conform to traditional practices </li></ul> <h3><strong>Dynamic Working</strong></h3> <strong>F</strong>idelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

Site Reliability Engineer

<p><strong>Transaction Processor</strong></p> <p>Fidelity TalentSource is your destination for discovering your next temporary role at Fidelity Investments. We are currently sourcing for a Transaction Processor in Westlake, TX and Smithfield, RI!</p> <p>Do you want to work for a fast paced, growing organization where people make the difference? Do you flourish with providing exceptional client service? Join us as a Transaction Processor where you will assist in servicing and processing transactions for our Custody clients.</p> <p><strong>The expertise we’re looking for</strong></p> <ul> <li> <p>1 year of financial or customer services experience or equivalent work experience</p> </li><li> <p>Consistent record in high volume, high paced data centric processing environment</p> </li><li> <p>Customer oriented</p> </li><li> <p>High school diploma</p> </li></ul> <p>The purpose of your role</p> <p>The Transaction Service Representative (TSR) will work in a centralized Operations team, which consists of Money Movement, TOA, and New Account/Maintenance associates. Associate will work on all operational requests submitted from Fidelity Custody Advisors and Service Teams, ranging from fundamental/simple transactions to specialty/complex transactions. The TSR will be expected to master the fundamental processing queues and will be responsible for the accurate and timely processing of the transaction requests, ultimately providing a positive overall operational experience for those clients. To be successful in this role, one must have or gain a working knowledge of several Fidelity processing and workflow systems. Representatives are expected to be key contributors to a positive workplace environment, process improvement, and demonstrate a strong commitment to partnership and shared success. They are expected to own their professional development plan and acquire additional skills that ensure continued growth in and effective contribution to the organization. Representatives are expected to consistently track and maintain performance metrics related to productivity and quality.</p> <p>The skills you bring</p> <ul> <li> <p>Your ability to work well on teams and in fast-paced, cross-collaborative environments.</p> </li><li> <p>You think analytically and deliver solutions to complex challenges.</p> </li><li> <p>You take pride in your work and have a detail-oriented mindset.</p> </li><li> <p>Your eagerness to learn is driven by self-motivation, curiosity, and ability to ask questions.</p> </li><li> <p>You have intermediate to advanced knowledge of Microsoft Office applications.</p> </li></ul> <p>The value you deliver</p> <ul> <li> <p>Providing exceptional service to all of our clients by processing their requests in an accurate and timely manner.</p> </li><li> <p>Driving high satisfaction, quality and efficiency for both the client and Fidelity.</p> </li><li> <p>Delivering superior results quickly and efficiently, using effective time management skills.</p> </li><li> <p>Driving innovation through curiosity and comprehensive understanding of business processes and challenges.</p> </li><li> <p>Bringing energy and excitement to your role every day.</p> </li></ul> <p>How your work impacts the organization</p> <p>The Client Experience (CE) division drives the service strategy for clients of Fidelity Clearing &amp; Custody Solutions ("FCCS"), which includes banks and broker dealers in the clearing space and registered investment advisors ("RIA"), professional asset managers, strategic acquirers, and retirement advisors and administrators in the custody space. CE provides clients with support of daily activities and overall business strategy in an effort to optimize their experience with Fidelity; in the areas of implementation support, technology services, deployment and client training, analysis and data processing, in addition to client management and service support.</p> <p>Please see the below pay rate for the work location of Rhode Island only: $22.00 per hour.</p> <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p> <p><strong>Dynamic Working</strong></p> <p>Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. <strong>Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.</strong></p> <p><strong>Company Overview</strong></p> <p>Fidelity TalentSource, formerly Veritude, is the in-house temporary staffing provider for Fidelity Investments, one of the largest and most diversified global financial services firms in the industry. We recruit individuals from a variety of backgrounds, including technology and customer service, to fill assignments across Fidelity’s U.S.-based regional and investor center locations. If you would like to experience Fidelity’s diverse and inclusive workplace while expanding your skills and developing your professional network, consider a role with Fidelity TalentSource.</p> <p>For information about working at Fidelity TalentSource, visit FTSJobs.com.</p> <p>Fidelity TalentSource will reasonably accommodate applicants with disabilities who need adjustments in order to complete the application or interview process. Please email us at <a href="mailto:HR@ftsjobs.com" target="_blank">HR@ftsjobs.com</a> if you would like to request an accommodation.</p> <p><strong>Information about Fidelity Investments</strong></p> <p>At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and championing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.</p> <p>Fidelity Investments and Fidelity TalentSource are equal opportunity employers.</p>

Transaction Processor

<p>Cloud Security Engineer (Azure)</p> <h3><strong>The Role</strong></h3> <p>As a Cloud Security Engineer, you will work within a diverse team comprised of passionate technologists who believe in the power of innovation and constant collaboration. We believe that small, empowered, self-motivated teams can achieve outstanding things. We are passionate about opensource contribution, sharing our expertise and knowledge with the engineering community while adopting a continuous learning approach supported by a dedicated learning day each week.</p> <p>The Azure Security and Service Enablement squad is seeking a highly technical, hands-on security engineer with experience on large-scale and/or business critical Azure environments. On this squad, you will bring your cloud security skillset to a group of talented engineers that are continuously innovating and improving our capabilities to enable the acceleration of Fidelity’s journey to the cloud. You will work on a wide variety of cloud native stacks and technologies, demonstrating groundbreaking architectures and services. This squad is the starting point for all security capabilities, guardrail definition and service enablement for our Azure environment.</p> <ul> <li>Designing, scaling, and deploying various cloud security controls and services </li><li>Building processes and workflows along with a consolidated and collaborative integration of IaaS, SaaS, and PaaS cloud services </li><li>Ensuring seamless user experience with advanced security and compliance of our cloud infrastructure </li><li>Maintaining and containing business risk as it pertains to the Azure cloud infrastructure </li><li>Working across teams and Business Units to define requirements and deliver solutions </li><li>Building comprehensive security controls to enforce policy </li><li>Supporting business unit technologists deploying to the public cloud </li></ul> <h3><strong>The Expertise and Skills You Bring</strong></h3> <ul> <li>6-9 years of experience in IT infrastructure, security, compliance </li><li>A strong understanding of Azure services and security capabilities </li><li>Solid hands-on experience with at least two of the following: </li><li>Engineering/operational support of cloud account configuration in AWS or Azure </li><li>Software Development, Linux Systems Administration, Data Networking </li><li>Hands-on configuration of CI/CD pipelines for cloud-native deployments </li><li>Very strong with scripting languages, including integration with CSP APIs; python preferred </li><li>Azure Networking </li><li>Identity and Access Management - RBAC </li><li>Azure Policies </li><li>Azure Security Services - Security Center, Key Vault, Log Analytics </li><li>Azure ARM/PowerShell </li><li>Ability to work with application and security teams to promote a secure posture in the cloud </li><li>You can mentor and train other team members to work effectively in the cloud </li><li>You are a self-starter who can independently by reading technical documentation </li></ul> <h3><strong>Bonus skills</strong></h3> <ul> <li>Advanced Azure Certifications </li></ul> <h3><strong>The Team</strong></h3> <p>This is an opportunity for a highly motivated Cloud Security Engineer to join the Fidelity Architecture and Engineering (FAE) business unit and work in a diverse, open and transparent culture where you will contribute to powering the next generation of Fidelity’s digital services through innovative solutions using the latest cloud native technologies and leading-edge engineering practices.</p> <h3><strong>Company Overview </strong></h3> <p>At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer.</p> <p>Fidelity will reasonably accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at <a href="mailto:accommodations@fmr.com" target="_blank">accommodations@fmr.com</a> or call 800-835-5099, prompt 2, option 2 if you would like to request an accommodation.</p>

Cloud Security Engineer

<p>Welcome to Whataburger Careers!</p>This position provides comprehensive leadership for all facility operations and maintenance activities across 30-45 restaurant locations, supervising 3-5 Restaurant Maintenance Technicians and 1-2 Preventative Maintenance Technicians. Ensure optimal facility performance, regulatory compliance, and brand standard adherence for the complete restaurant environment including building systems, equipment, exterior components, and grounds. Focus on team leadership, coaching, training, performance management, and administrative oversight without performing hands-on repairs. Develop and implement maintenance strategies, manage vendor relationships, and drive continuous improvement initiatives to maximize facility uptime and operational efficiency.<p><b>Total Rewards:</b></p><ul><li>Base compensation $38/hr</li><li>5 weeks PTO on Day 1</li><li>Dependable full-time Monday- Friday schedule with on-call rotation. Averaging 7 days per month.</li><li>Competitive Medical, Dental, Vision, Life Insurance, 401k, Wellness Rewards, Employee Assistance Program, Employee discounts</li><li>Flex Medical/Dependent Care Spending plan</li><li>Company vehicle (take home for both work and personal use) with a company paid toll-management system</li><li>Company gas card</li><li>Tablet and Phone provided</li><li>Annual Performance Bonus with no cap</li><li>11 PAID Holidays per year in addition to PTO</li><li>Ongoing skills training</li><li>Scholarship Program (Available for yourself or your dependents!)</li><li>Whataburger Family Foundation (Hardship Grant Assistance)</li><li>Career Advancement Opportunities</li><li>Discounted meals and so much more!</li></ul><p><b>Responsibilities:</b></p><ul><li>Maintain accountability for 95%+ facility uptime across all assigned restaurants including equipment, building systems, and grounds.</li><li>Oversee comprehensive facility operations including HVAC, electrical, plumbing, refrigeration, kitchen equipment, building envelope, exterior maintenance, and landscaping.</li><li>Manage work order prioritization, resource allocation, and workflow optimization across both reactive maintenance and preventative maintenance teams.</li><li>Develop and monitor preventative maintenance schedules and ensure compliance with manufacturer specifications and regulatory requirements.</li><li>Conduct facility assessments, identify capital improvement needs, and provide recommendations for equipment replacement and facility upgrades.</li><li>Manage vendor relationships for specialized services including landscaping, waste management, utility services, and emergency contractors.</li><li>Ensure compliance with health department regulations, building codes, environmental standards, ADA requirements, and Whataburger brand standards.</li><li>Develop emergency response protocols and coordinate facility emergency management including after-hours support coverage.</li><li>Analyze performance metrics, identify improvement opportunities, and implement process enhancements to increase efficiency and reduce costs.</li><li>Designs and delivers training programs for technical skills, safety protocols, and professional development.</li><li>Assume additional responsibilities as assigned. ​</li></ul><p><b>Education</b><b>:</b></p><ul><li>Associate’s degree in technical field or equivalent or equivalent work experience</li></ul><ul><li>Bachelor’s degree in Engineering, Facilities Management, Business Administration, or related field (preferred)</li><li>Supervisory and leadership training certification preferred</li></ul><p><b>Experience:</b></p><ul><li>7+ years' experience in maintenance supervision or team leadership roles</li><li>5+ years' experience in restaurant, food service, or multi-site facility maintenance</li><li>3+ years' experience managing preventative maintenance programs</li></ul><p><b>Professional Certification:</b></p><ul><li>EPA Section 608 Universal Refrigerant Handling Certification (required)</li><li>OSHA 30-Hour Training certification (required)</li><li>CFESA (Commercial Food Equipment Service Association) certifications (preferred)</li><li>Project Management Professional (PMP) or equivalent (preferred)</li><li>Facilities Management Professional (FMP) certification (preferred)</li></ul><p><b>Working Conditions/Travel Requirements:</b></p><ul><li>Must be able to travel both locally and long distances (including air travel), to worksites, meeting sites, and other locations</li><li>Must possess a valid driver’s license, submit to releasing a Motor Vehicle Record that adheres to the Whataburger standards and maintain current automobile liability at minimum levels in their state of residence</li></ul><p><b>Physical:</b></p><ul><li>Must be able to walk, stand, sit, or kneel for extended periods of time and carry up to 25 lbs.</li><li>Must be able to work on ladders and roof tops</li><li>Must be able to conduct facility inspections requiring walking, climbing, and accessing equipment</li><li>Must be able to work in various environmental conditions (hot kitchens, cold freezers, outdoor areas)</li></ul>Irving Divisional Office

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