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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The B2B Payment Solutions Product Development team within Global Commercial Service and Enterprise Solutions team manages and develops solutions and digital products for multiple growth segments of American Express. Specifically, we lead the B2B payment solutions that drive over $40B in volume across multiple customer segments and markets.We are seeking a Director to lead a team of digital product managers to drive product and platform enhancements aimed at delivery a best-in-class B2B payment experience.Responsibilities:<ul><li>End-to-end ownership of product development from digital experience strategy to roadmap delivery and execution</li><li>Set product level goals and eﬀectively collaborate across the organization to bring new experiences to market</li><li>Partner with Technology team to design and deliver digital solutions that meet business needs</li></ul>Minimum Qualifications:<ul><li>7+ years of proven product development experience and deep expertise in design and development for B2B use cases</li><li>Comfortable with ambiguity and ability to translate unstructured information to a structured, actionable plan</li><li>Proven ability to both focus on high level strategy and delve in the weeds on detailed operations</li><li>Experience leading teams in a matrixed organization and comfortable managing senior level partners</li><li>Strong relationship building skills and a collaborative attitude, building bridges, and eliminating silos</li><li>Excellent interpersonal, strong written, and verbal communication skills</li><li>Demonstrated ability to influence many business partners to drive business value without direct authority</li><li>Positive, flexible and proactive</li></ul>Preferred Qualifications:<ul><li>History of people leadership, leading teams directly, effectively managing, engaging and developing talent</li><li>Strong relationship management skills across a diverse network, including collaborating with and influencing partners both in-person and virtually</li><li>Demonstrates a growth mindset that embraces change and is adaptable to a dynamic, fast-paced environment</li><li>Bachelor's degree</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

American Express

Director - Digital Product Management (B2B Payment)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American ExpressWe are building an energetic, high-performance team with a nimble and creative mindset to drive our technology and products. American Express (AXP) is a powerful brand, a great place to work and has unparalleled scale. Join us for an exciting opportunity in the Marketing Technology within American Express Technologies. This team working on creating products for enhancing marketing targeting and eligibility capabilities that drive American Express marketing campaigns.&nbsp; Being part of the team, you will get numerous opportunities to gain hands-on experience with emerging technologies while continuing to build your expertise in technical documentation and executive communication.Job Responsibilities: <ul><li>Develop, maintain and update technology build and implementation strategy and sequence.</li></ul><ul><li>Synthesize platform dependencies and modernization roadmaps into clear de-risked implementation plans&nbsp;&nbsp;</li></ul><ul><li>Develop, maintain, and update comprehensive technical documentation, including process manuals, system overviews, and operational guides.</li></ul><ul><li>Translate complex technical concepts into clear, concise, and accessible content tailored for diverse audiences.</li></ul><ul><li>Design and deliver high-quality presentations that effectively communicate technical and business insights to executive stakeholders.</li></ul><ul><li>Synthesize information into clear, strategic narratives that support decision-making at the leadership level.</li></ul><ul><li>Demonstrate intellectual curiosity by actively seeking opportunities to learn new technologies, processes, and industry best practices.</li></ul><ul><li>Proactively apply new knowledge to enhance documentation quality and communication effectiveness.</li></ul><ul><li>Critically assess existing documentation practices, processes, and presentation methods, and recommend improvements that increase efficiency, clarity, and impact.</li></ul><ul><li>Partner with cross-functional teams, including engineering, product, and business units, to gather requirements and ensure documentation accuracy.</li></ul><ul><li>Serve as a trusted liaison between technical subject matter experts and executive leadership.</li></ul><ul><li>Establish and uphold standards for documentation and presentation consistency across projects, ensuring deliverables are accurate, professional, and aligned with organizational goals.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.</li></ul><ul><li>3+ years of experience in technical writing, documentation, or communications within a corporate or technology-focused environment.</li></ul><ul><li>Self-starter with curiosity and the confidence to question existing approaches.</li></ul><ul><li>Proven ability to create executive-level presentations that convey complex information in a clear and impactful manner.</li></ul><ul><li>Strong analytical and problem-solving skills, with the ability to challenge existing practices and recommend innovative solutions.</li></ul><ul><li>Excellent written and verbal communication skills, with attention to detail and consistency.</li></ul><ul><li>Demonstrated ability to collaborate effectively with cross-functional teams and interact confidently with executive stakeholders.</li></ul><ul><li>Proficiency with documentation tools, presentation software (e.g., Confluence, PowerPoint, Google Slides), and content management systems.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Associate -Program Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Advertising and Brand Management (GABM) organization has a mission to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences.OnBrand – American Express’ In-House Creative agency – is on journey of exciting expansion. Our ambition is to “Become creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business powered by industry-defining creative excellence”. We are focused on developing forward thinking ideas and work across channels, end-to-end experiences in digital and beyond.The Senior Digital Project Manager, OnBrand will report to a Director of Project Management, and directly manage creative planning, execution, and oversee the production for high-complexity creative marketing projects, as well as oversee junior Project Managers in leading execution of medium to low complexity projects. They will work collaboratively with OnBrand creatives, card design producers, and account managers as well as Amex marketing partners, brand and business unit stakeholders, and at times external Integrated Agency Teams to deliver best-in-class creative deliverables.To be successful in this role, the candidate must be solution-oriented and flexible. They must have experience creating, monitoring, and maintaining action plans for high-visibility initiatives requiring rigorous timelines with parallel workstreams, and always seek to identify opportunities for improvement. The candidate must have experience working with creative, production (content, print, digital), and account team leads and guide all participants to achieve the highest possible standards.Day to day responsibilities include, but are not limited to:<ul><li>Directly manage a portfolio of work, responsible for project intake and planning, resource management, creative planning, execution, and production for high-complexity digital and print projects and oversee Project Managers in executing medium and low complexity projects. Connecting dots for the portfolio team across many workstreams to ensure team can focus on what is priority at the moment.</li><li>Work closely with project and production team leads to proactively drive end-to-end project delivery (e.g., timeline management, risk assessment, and hard cost budget management) for a given set of projects.</li><li>Ensure projects are delivered on time, on budget and at the highest quality level.</li><li>Proactively assess any risks and escalate any issues if needed.</li><li>Manage handover of projects between the studio and OnBrand teams, setting up project planning discussions, discovery facilitation, creative kick offs, creative, internal and marketer reviews and driving status meetings</li><li>Partner with Account Leads, Creative Strategists, and Card Production to ensure client requests are feasible, in-scope, and in-budget.</li><li>Leverage agency systems and tools (e.g., Workfront) for overall work-planning, team communication, and project management.</li><li>Manage, mentor, and lead junior project management team, prioritizing mentorship and coaching through feedback.</li><li>Proactively support colleagues and collaborate with them to help achieve targets. Create a positive team environment through co-operation.</li></ul>Minimum Qualifications:<ul><li>7+ years of experience as a Creative Project Manager within a leading creative agency or in-house brand.</li><li>Strong knowledge of creative production across multiple formats (landing pages, emails, banners and social, live video production, print, out-of-home advertising, branding).</li><li>Excellent organizational, communication, and interpersonal skills.</li><li>Proven ability to follow through, keeping projects on track and delivered on time.</li><li>Solid understanding of project management methodologies.</li><li>Adaptability to quickly learn new skills and adjust to workflow changes.</li><li>Proficiency with data management systems and tools (CMS, Excel, Google Suite, Microsoft Office, Smartsheet, etc.).</li><li>Experience working with project management tools (e.g., Workfront).</li></ul>Preferred Qualifications:<ul><li>Experience managing global or large-scale creative campaigns with cross-functional teams.</li><li>Direct reports and people management experience, including mentoring, coaching, and developing high-performing PM teams.</li><li>Proven track record of driving process improvements and implementing best practices within creative operations.</li><li>Strong stakeholder collaboration and vendor management experience.</li><li>Familiarity with agile project management methodologies in creative or marketing environments.</li><li>Experience with program management and resource allocation to maximize efficiency at both the program and project level.</li><li>Previous experience in highly regulated industries (e.g., financial services, healthcare, technology).</li></ul>Salary Range: $80,000.00 to $155,00.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Digital Project Manager, Onbrand

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Enterprise Portfolio and Program Management team (EPPM) is responsible for leading multi-year strategic programs that cut across multiple product teams as well as accelerating strategic alignment and planning across Enterprise Centers of Excellence (COEs) and Technology, to elevate transparency and drive business and customer outcomes.As Director, Digital Portfolio Management, you will be responsible for managing enterprise prioritization and product planning with a focus on delivering capabilities to market for a breadth of domains across Amex’s digital channels. You will work with line of business stakeholders across the enterprise and product and engineering leaders to identify and prioritize strategic opportunities, refine initiative scope, assess feasibility, and develop a strategy to forecast and coordinate product development efforts through launch across customer journeys.You will manage cross-functional stakeholder relationships and work to increase readiness, transparency, and predictability in capacity and delivery.You will define strategic outcomes with BU decision makers and partner effectively across product, platform, and engineering teams to apply lean systems thinking to strategy, investment funding, capacity and agile operations and manage the enterprise roadmap.The ideal candidate for this role will be a skillful communicator who enjoys a fast-paced environment, puts the customer experience first, operates cross-functionally (both with business and technology partners), has a strong aptitude for process innovation, and influences key stakeholders into action – all while maintaining a positive attitude and sense of humor in the face of challenges.This role reports to Vice President, Enterprise Portfolio Management.Key Responsibilities:<ul><li>Drive portfolio management activities for non-issuing LOBs&nbsp;</li><li>Create and deliver executive-level communications regarding ongoing priorities, status, and key decisions requiring alignment</li><li>Lead with a customer first perspective to consult with business partners to understand their strategic objectives, refine scope, shape into customer deliverables, and assess next steps for implementation</li><li>Partner with delivery teams to design and maintain robust portfolio-level roadmaps through proper sequencing, coordination, and resolution of blockers and dependencies to ensure timely launch</li><li>Manage an iterative strategic planning process, including providing clear and accurate status of initiatives, leading intake and assessment of new demand, and facilitating leadership decision-making</li><li>Drive an improvement in business outcomes and key results by facilitating prioritization and accelerating delivery across the portfolio</li><li>Collaborate across LOBs, Product, and Technology to stand-up best in class operating models that improve the investment planning process and optimize the flow of delivery across the complex digital ecosystem</li><li>Demonstrate a willingness to continually learn and implement design, product, and technologies solutions within a dynamic and highly matrixed environment</li></ul>Minimum Qualifications<ul><li>Minimum of 8+ years of professional experience working across product development and engineering teams</li><li>Leads with an enterprise and customer first mindset with a track record of influencing others to embrace change</li><li>Demonstrated ability to self-start, carve opportunities out of white space, define a strategic vision, and drive results with a high degree of independence</li><li>Highly skilled in Agile product development methodologies, program and project management, with a mastery of enterprise collaboration tools (Clarity, Target Process, JIRA, Confluence, Rally)</li><li>Excellent collaboration skills with proven success in driving cross-functional relationships at the enterprise level</li><li>Superb presentation building skills with ability to “tell a story” in a clear and concise way to all audiences, including executive leaders</li><li>History of high performance with demonstrated adaptability to excel in a fast-paced team, adjust to shifting priorities, and manage others through change</li><li>Proven ability to lead and motivate high performing teams, juggle multiple workstreams in a rapidly changing environment, and create a culture of belonging, collaboration, excellence, and fun</li><li>Ability to maintain a positive attitude and sense of humor in the face of challenges</li><li>Willingness to travel as required (15%)</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director, Digital Portfolio Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the RoleOur Internal Audit Group is seeking an eager Vice President, Audit Leader, Application &amp; Technology Controls, in New York City, Phoenix, Sandy, or Charlotte that will lead audits of integrated technology controls, focusing on IT application controls embedded in critical business processes across the enterprise and general IT controls. This leader will play a key role in ensuring audit delivery across the end-to-end customer lifecycle, with a specific focus on the effective design and operating effectiveness of application-level controls that support regulatory, operational, and business objectives. In this role, the ideal candidate will advise on risk-based decisions leveraging in depth knowledge of IT structures, infrastructure, business processes, and IT controls and risks.Key Responsibilities·Serve as an audit subject matter expert (SME) for assigned portfolio and continually monitor trends and developments in the auditing profession and banking industry·Review and approve test plans, ensuring audit activities are performed with executional excellence and in alignment with IAG and Amex’s strategic goals·Set the coverage strategy and determine deliverables / approach to evidence adequate coverage·Lead and support regulatory activities, participate in regulatory meetings·Support the development of the annual Audit Plan, leveraging knowledge of the portfolio, banking, and industry trends to establish the risk-based Audit Plan, with adequate coverage; review the Audit Plan, identifying new skills needed for audit delivery and upskilling the team accordingly·Oversee delivery of the annual Audit Plan for assigned audit portfolio using an integrated auditing approach that considers financial, operational, compliance, and technology risks·Understand other portfolios in IAG and how risks in those portfolio impact own portfolio·Provide recommendations on how to improve audit execution practices and risk-based decision making to drive effective audits that deliver timely results·Oversee and maintain relationships with Senior Business Leaders across all business units, identifying changes in business environment, emerging risks, and control priorities that may impact the Audit Plan, conducts effective business monitoring and guides team to adjust the audit approach accordingly·Oversee special projects across multiple business units and geographic regions, ensuring alignment with organizational objectives and risk frameworks·Drive continuous improvement by monitoring industry trends, regulatory developments, and best practices in auditing and banking, and incorporate these insights into audit methodologies and team ways of working; identify ways to enhance business monitoring and partnership with the business·Recruit, supervise, coach, mentor, and develop audit staff to build high-performing teams, fostering continuous learning and professional growth·Oversee the execution of the training plan to upskill colleagues to ensure audit teams have the skills necessary to effectively deliver the Audit PlanMinimum Qualifications·10+ years of audit experience·Prior experience working at a Big Four / G-SIB or equivalent experience·Bachelor's degree in Information Systems, Computer Science, Accounting, Finance, or a related discipline·CISA (or CISM) certification is required·Strong command of IT general controls, application controls, and business process automation risks·Knowledge of regulations and frameworks such as SOX, Basel III, GLBA, CCPA, HIPAA, or equivalent·Demonstrates exceptional written and verbal communication skills with the ability to synthesize complex audit findings into clear, actionable, and strategically aligned recommendations for senior and executive management; presents well-supported solutions that strengthen control environments and close gaps·Leverages a range of data to generate insights on risks and facilitate discussions with teams about the implications for Amex·Guides teams in applying control theory and professional auditing practices to shape enterprise-wide control frameworks, providing strategic insight on systems, processes, and controls·Continually monitors trends and developments in the auditing profession and banking industry, incorporates external perspectives and best practices into the annual Audit Plan·Ability to travel 5%–15%.Preferred Qualifications·Experience with ERP systems, automated workflows, or other core financial and operational platforms·Additional certifications such as CPA, CIA, CRISC, or CIPP are preferred·Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.·Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization.Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions.

Vice President, Audit Leader, Application & Technology Controls

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The U.S. Consumer Services and Digital Technology (USCDT) Team brings together &nbsp; foundational strategic technology capabilities in digital experience engineering, &nbsp; &nbsp; &nbsp; &nbsp; AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance and data management. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.Enterprise Communications Platform provides uni and bi-directional cross-channel communications and brings an Enterprise and Customer First approach. It encapsulates domain agnostic generic technology functions into Enterprise Shared Services to promote re-usability and consistency across communication journeys.&nbsp;&nbsp;Our platform primarily focuses on fulfillment and delivery of servicing related Customer Communications irrespective of communication channels like Email, Letters, Push Notification, SMS, WhatsApp, Secure Message Center, etc.How will you make an impact in this role?<ul><li>Perform technical aspects of software development for assigned applications including design, developing prototypes, and coding assignments.</li><li>Function as a smart developer on an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation).</li><li>Build robust software.</li><li>Responsible for deployment, support, and monitoring of software across test, integration, and production environments.</li><li>Automate deployments in test or production environments.&nbsp;</li></ul>Leadership<ul><li>Takes accountability for the success of the team achieving their goals.</li><li>Influence team members by challenging status quo, demonstrating risk taking, and implementing innovative ideas.</li><li>Be a productivity multiplier for your team by analyzing your workflow and contributing to enable the team to be more effective, productive, and demonstrating faster and stronger results.</li><li>Mentor and guide team members to success within the team.&nbsp;</li></ul>Required Qualifications:<ul><li>Bachelor’s Degree in computer science, computer science engineering, or related experience required or advanced degree preferred.</li><li>Experience with design and coding in Java and across one or more platforms and additional languages as appropriate.</li><li>Experience and thorough understanding of XML, JSON, web services technologies, and data structure fundamentals, with experience in multi-threaded programming.</li><li>Hands-on expertise with application design, software development and automated testing</li><li>Experience with distributed (multi-tiered) systems, algorithms, and relational databases.</li><li>Confirmed experience with object-oriented design and coding with variety of languages.</li><li>Experience with Continuous integration/deployment (Git, GitHub actions, Jenkins, Maven, Mockito, JMeter).</li><li>Ability to effectively communicate technical concepts to both technical and non-technical audiences.</li><li>Should have excellent problem-solving and analytical skills.</li><li>UI experience using React, Node a plus.</li><li>Backend experience including NoSQL, and relational databases such as Oracle, PostgreSQL a plus.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Software Engineer - Java - Enterprise Communications Platform

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As part of the Global Servicing Group (GSG), the Control Management team is primarily focused on safeguarding the Company’s brand and assets.&nbsp; It is focused on driving consistency to internal policies and meeting regulatory expectations while balancing the execution of key business strategies and Customer First priorities.&nbsp; The Team collaborates across key stakeholders to drive the necessary controls and oversight, enabling GSG partners to set the standard for a seamless and differentiated customer experience.The Analyst, Control Management Reporting &amp; Analytics will support GSG by managing risk and controls to ensure compliance with global legal and regulatory requirements. This role will have responsibilities to support the reporting for the Conduct Risk Management program for GSG. The Analyst will also collaborate across internal teams to support data requests and partner with colleagues across Control Management Testing teams and MIS to define reporting requirements. The successful candidate will have a high level of intellectual curiosity, partnered with an eye for precision &amp; accuracy which will allow for the detailed execution of a large, complex Conduct Risk Testing program and will be a key participant in our continuous journey to uplift and transform this process.Responsibilities:<ul><li>Support the reporting strategy that effectively supports GSG’s Conduct Risk and Regulatory Self Business Testing programs, that embed strong data governance principles to ensure accuracy, consistency and data quality</li><li>Analyze and create visualizations using Tableau, Power BI, Python, Excel etc.</li><li>Liaise with Testing Strategy teams to ensure requirements are met across all functions and markets.</li><li>Timely and accurate response for audit and regulatory requests</li><li>Work to improve current processes via automation opportunities to create efficiencies.</li><li>Excellent communication skills, both verbal and written; ability to articulate business problems and implement solutions.</li><li>Participate along with global teams evaluating processes and making suggestions for process and system improvements through knowledge and information sharing sessions with peers across the organization.</li></ul>Minimum Qualifications:<ul><li>1-2 years&nbsp;experience working in analytics, business intelligence, data science or related equivalent experience. </li><li>Excellent programming skills on SQL/HQL.</li><li>Proficient in MS Excel and PowerPoint</li><li>Hands on experience in creating visualization using Tableau&nbsp;</li><li>Strong quantitative and analytical skills</li><li>Strong business acumen and problem-solving skills, conceptual and creative problem solver</li><li>Knowledgeable on Data Management standard methodologies</li><li>Strong project management skills, ability to work on multiple projects, and work effectively in a team environment.</li><li>Flexibility and adaptability to work within tight deadlines and changing priorities.</li></ul>Preferred Qualifications:<ul><li>&nbsp;Python experience preferred&nbsp;</li><li>Bachelor's Degree preferred (Data Analytics, Computer Science, Physics)&nbsp;</li><li>&nbsp;Power BI and LUMI experience preferred&nbsp;</li></ul><ul><li>Drive and deliver Regulatory/Governance reports for Testing, Compliance &amp; Operations/Frontline teams using big data platforms (LUMI, Cornerstone), SAS/SQL, Python etc&nbsp;</li><li>Work closely with program intake/management, business, testing and compliance teams to ensure reporting requirements are met across all functions and markets&nbsp;</li><li>Analyze and create visualizations using Tableau, MS Excel etc&nbsp;</li><li>Timely and accurate response for audit and regulatory requests&nbsp;</li><li>Work to improve current processes via automation opportunities to create efficiencies&nbsp;</li><li>Participate along with global teams evaluating processes and making suggestions for process and system improvements through knowledge and information sharing sessions with peers across the organizationMinimum Qualifications&nbsp;</li><li>Bachelor's/master’s degree in a quantitative field preferred (e.g., Statistics, Econometrics, Engineering, Mathematics, Physics, Computer Science) - MBA, advance degree preferred&nbsp;</li><li>Strong programming/analytic skills are required (SQL, R, PYTHON, HIVE etc)&nbsp;</li><li>Working experience in reporting (i.e. data visualization, Tableau, PowerBI, MS Excel)&nbsp;</li><li>Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li><li>Experience and proven record of statistical analysis and experience in statistical modeling techniques (e.g., regression, cluster analysis, segmentation) and analytics/Econometrics to effectively solve complex business problems&nbsp;</li><li>Experience working with large datasets, ODL, identifying ingestion issues and proactively collaborating to resolve data related issues&nbsp;</li><li>Flexibility and adaptability to work within tight deadlines and changing priorities.&nbsp;</li><li>Ability to compile and communicate complex data analysis&nbsp;</li><li>Desire to innovate and work on challenging projects and ability to adapt to dynamically changing environment&nbsp;</li><li>Excellent communication skills, both verbal and written; ability to articulate business problems and implement solutions&nbsp;Preferred Qualifications&nbsp;</li><li>GSG knowledge and expertise&nbsp;</li><li>Experience working with large datasets and machine learning algorithms to develop best in class predictive modeling (including neural networks)&nbsp;</li><li>Ability to challenge the status quo and drive continuous improvements&nbsp;</li><li>Strong project management skills, ability to work on multiple projects, and work effectively in a team environment.ORMCMWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:</li><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>Support for financial-well-being and retirement&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>Generous paid parental leave policies (depending on your location)&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunitiesAmerican Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. &nbsp;Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.</li></ul>Salary Range: $65,500.00 to $102,500.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Analyst-Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:The Director of Audit will lead the function responsible for providing strategic support of department-level change initiatives related to enterprise risk framework updates, audit process and system changes, and skills development. This role builds alignment between the internal audit function and enterprise risk management priorities to drive consistent implementation of new audit methodologies, tools, and risk coverage approaches.Key Responsibilities:<ul><li>Audit Portfolio Support:<ul><li>Serve as a central point of contact and coordination for Audit Leader Portfolios, Professional Practices and Risk Transformation PMO to ensure consistency and completeness in audit change execution risk coverage.</li><li>Partner across the Change Director Community to operationalize and update risk universe components, including risk statements, control expectations, and testing approaches standards.</li><li>Facilitate the implementation of enterprise risk framework changes into audit practices.</li></ul></li><li>Change Management &amp; Implementation:<ul><li>Lead planning and execution of change initiatives related to updates in enterprise risk frameworks, taxonomies, and associated control libraries.</li><li>Oversee change management strategies and communications to ensure successful adoption of new tools, templates, or methodologies</li><li>Partner with Product Management, Professional Practices, and Technology teams to drive rollout of new audit platforms, enablement tools, and automation capabilities.</li></ul></li><li>Stakeholder Engagement &amp; Governance:<ul><li>Collaborate with key stakeholders in Risk, Compliance, Technology, and the Business to stay ahead of enterprise changes impacting the audit approach.</li><li>Represent the audit team department in cross-functional forums related to changes being driven from Project ACE and Project Guardian risk taxonomy governance, control standards, and risk oversight initiatives.&nbsp;</li></ul></li><li>Enablement &amp; Training:<ul><li>Work with Audit Training and Professional Practices to ensure timely enablement of audit staff on changes to risk frameworks, tools, and processes.</li><li>Lead knowledge-sharing sessions and develop communications to support upskilling across the department.</li></ul></li><li>Reporting &amp; Monitoring:<ul><li>Establish metrics and dashboards to monitor adoption and effectiveness of implemented changes.</li><li>Provide updates and recommendations to senior leadership on risks, dependencies, and opportunities for continuous improvement.</li></ul></li></ul>Minimum Qualifications:<ul><li>Bachelor’s degree in accounting, Finance, Business, or related field</li><li>8+ years of experience in internal audit, risk management, or controls.</li><li>Strong understanding of risk frameworks control assessment processes, and internal audit methodologies.</li><li>Proven track record leading complex change or transformation efforts within large, matrixed environments.</li><li>Exceptional stakeholder engagement and communication skills.</li></ul>Preferred Qualifications<ul><li>Financial Services experience</li><li>Experience with audit tools and technologies, risk/control libraries, and agile methodology.</li><li>Professional certifications (e.g., CIA, CPA, CISA, CRMA)</li></ul>Key Competencies:<ul><li>Strategic Thinking</li><li>Influence and Collaboration</li><li>Change Leadership</li><li>Project Management</li><li>Risk and Control Expertise</li><li>Operational Execution</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Audit Director - Change Management | Finance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Team DescriptionIt begins with a Card Member using an American Express Card at one of our millions of Merchants around the world – the rest is up to us. The Network Acquirer Solutions team (NAS) is the heart of the American Express Enterprise, powering billions of transactions through the global payments processing network that we develop and manage.NAS is unique within the Enterprise. We work across almost every American Express business unit as well as external partners, providers, and key industry stakeholders. We are known to be intellectually curious problem solvers as we tackle the most imperative initiatives facing the payments industry today.The Network &amp; Acquirer Capability Delivery (NACD) team within NAS works to deliver full-scale Network solutions including new digital products such as Debit, Push to Card, Multi-Rail, and Local Network solutions to meet the evolving demands of global payment networks and adapt to local market needs while ensuring continued global interoperability.&nbsp; This enables the Enterprise to attract new customers, operate in new markets, react to changing regulatory demands, and process new/emerging types of payments.&nbsp; A role on this team will challenge you to broaden your skills and industry acumen in a collaborative, diverse and inclusive team environment.The Data Enablement &amp; Insights Solution is responsible for overseeing data products and platforms specific to the Global Merchant &amp; Network Services (GMNS) business. Our team is dedicated to helping American Express leverage enterprise-wide capabilities and assets to strengthen our integrated network and become an essential part of our customers’ digital lives.Role DescriptionWithin Data Enablement &amp; Insights Solution, Merchant Data &amp; Analytic Platforms team is responsible for creating and maintaining merchant-focused data solutions to power analytical and reporting capabilities and support enterprise strategy. We are seeking an Analyst/Sr. Analyst to join our team to work on scaling the data products to different use cases, analyze the rich merchant data to unearth opportunities and design solutions that fit within the current data landscape. This role is an exciting opportunity for a passionate analyst that is ready to learn and grow within the data product space.Primary responsibilities include:<ul><li>Work alongside Product Owner(s) to develop a product-level strategy and roadmap with initial focus on GMNS reporting product Merchant IQ built on Amex google Cloud platform Lumi.</li><li>Create feature and user story definitions working closely with Product Owners.</li><li>Establish acceptance criteria, test strategy, and write user acceptance test cases.</li><li>Be a data quality guru and build subject matter expertise in linking data dependencies from the SOR to suite of products, and enabling the rapid creation of new and valuable insights to drive the business.</li><li>Develop deep understanding of integrations with other systems and platforms within the supported domains.</li><li>Work closely with the Data Science/analytics team to identify how advanced analytics, can be leveraged to build new product features.</li><li>Develop and adapt processes to take maximum advantage of technology advancements, reduce manual effort through automation, and drive accuracy and efficiency.</li></ul>Required Skills/Qualifications:<ul><li>Qualification: Bachelor’s degree or above in a quantitative field such as mathematics, statistics, data analytics, or engineering&nbsp;</li></ul><ul><li>Product management experience: 1–2-year experience in large scale data as a service products or digital platforms using Agile methodology is preferred&nbsp; </li><li>Problem solving:&nbsp;Demonstrable analytical aptitude and ability to analyze data to come up with meaningful insights and make informed business decisions. Hands on experience on Hive, Python, SQL, Big Query is required</li><li>Effective communicator and influencer: Excellent verbal and written communication with an ability to convert business requirements to tech features</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

Senior Associate-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and leadership behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Enterprise Data Management &amp; Products (EDMP), a key part of our Technology organization, focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions.Our aim is to propel growth, unlock potential, enhance efficiency, manage risk, and foster talent.By prioritizing enterprise growth across all sectors, we create solutions that enhance satisfaction and value, streamline operations for scalability, and maintain trust and security.How will you make an impact in this role?The Enterprise Data Office (EDO) is part of the Enterprise Data Management Program (EDMP), a key component of our Technology organization. It focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. EDO delivers critical data-related initiatives that accelerate ongoing digital transformation at American Express, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth.As a Senior Manager within the EDO, you will play a critical role in integrating data policies with broader risk and control frameworks, ensuring they reflect both data and technology risk considerations. You will partner closely with the Tech Risk and Information Security (TRIS) and Enterprise Architecture teams to align policies, standards, and controls across the enterprise, strengthening the company’s risk posture while enabling innovation. This role will not only support data policy integration and cross-risk operationalization but will also ensure that data risk and control requirements are embedded consistently in our policies and practices.How will you make an impact in this role?The Enterprise Data Office (EDO) is part of the Enterprise Data Management Program (EDMP), a key component of our Technology organization. It focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. EDO delivers critical data-related initiatives that accelerate ongoing digital transformation at American Express, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth.As a Senior Manager within the EDO, you will play a critical role in integrating data policies with broader risk and control frameworks, ensuring they reflect both data and technology risk considerations. You will partner closely with the Tech Risk and Information Security (TRIS) and Enterprise Architecture teams to align policies, standards, and controls across the enterprise, strengthening the company’s risk posture while enabling innovation. This role will not only support data policy integration and cross-risk operationalization but will also ensure that data risk and control requirements are embedded consistently in our policies and practices.How will you make an impact in this role?The Enterprise Data Office (EDO) is part of the Enterprise Data Management Program (EDMP), a key component of our Technology organization. It focuses on delivering data products that fuel business growth and unlock value, while also shaping robust data management strategies and governance solutions. EDO delivers critical data-related initiatives that accelerate ongoing digital transformation at American Express, enhance the overall customer experience, strengthen our data strategy and practices, and drive our continued growth.As a Senior Manager within the EDO, you will play a critical role in integrating data policies with broader risk and control frameworks, ensuring they reflect both data and technology risk considerations. You will partner closely with the Tech Risk and Information Security (TRIS) and Enterprise Architecture teams to align policies, standards, and controls across the enterprise, strengthening the company’s risk posture while enabling innovation. This role will not only support data policy integration and cross-risk operationalization but will also ensure that data risk and control requirements are embedded consistently in our policies and practices.Primary Responsibilities<ul><li>Collaborating with policy and standard owners and their teams across the enterprise to identify data-related requirements that require updates to policies, standards, and other supporting documentation.</li><li>Identifying changes within other policies and standards that have an impact on data risk, technology risk, and data-related policies.</li><li>Partnering with the Tech Risk and Information Security (TRIS) and Enterprise Architecture (EA) teams to ensure alignment of data and technology risk policies, standards, and controls across the enterprise.</li><li>Supporting the design, documentation, and monitoring of data and technology related control requirements to strengthen risk management practices.</li><li>Drafting and maintaining materials related to cross-risk operationalization and control requirements, with a focus on integrating data and technology risk perspectives.</li><li>Collaborating across the Enterprise Data Office teams to ensure policy and standards requirements across risks are holistic, consistent, and effective.</li><li>Monitoring emerging technology and data risks to recommend proactive policy and control enhancements.</li></ul>Qualification Requirements<ul><li>A strong strategic approach with 5+ years prior experience in Data Management and Data Governance.</li><li>Prior experience analyzing and implementing policies and standards, including technology and information security policies and standards.</li><li>Experience partnering with technology risk and/or information security teams to operationalize controls and integrate them into business processes.</li><li>Familiarity with key technology and data control practices such as access management, data protection, change management, and incident response.</li><li>Experience with data architecture concepts such as data modeling, metadata management, data lineage, reference/master data management, and cloud-based data platforms.</li><li>Experience gained at large US and/or global financial institutions.</li><li>Comfortable operating in an environment with ambiguity, using structure, influence, and prioritization to keep the work and team on track.</li><li>Detail-oriented with a high degree of personal accountability; strong self-starter with an ability to autonomously multi-task and meet competing deadlines.</li><li>Proven ability to influence and motivate stakeholders within and outside of your direct authority to achieve aggressive goals.</li><li>Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience.</li></ul><ul><li>A strong strategic approach with 5+ years prior experience in Data Management and Data Governance.</li><li>Prior experience analyzing and implementing policies and standards, including technology and information security policies and standards.</li><li>Experience partnering with technology risk and/or information security teams to operationalize controls and integrate them into business processes.</li><li>Familiarity with key technology and data control practices such as access management, data protection, change management, and incident response.</li><li>Experience with data architecture concepts such as data modeling, metadata management, data lineage, reference/master data management, and cloud-based data platforms.</li><li>Experience gained at large US and/or global financial institutions.</li><li>Comfortable operating in an environment with ambiguity, using structure, influence, and prioritization to keep the work and team on track.</li><li>Detail-oriented with a high degree of personal accountability; strong self-starter with an ability to autonomously multi-task and meet competing deadlines.</li><li>Proven ability to influence and motivate stakeholders within and outside of your direct authority to achieve aggressive goals.</li><li>Excellent communication skills with a demonstrated ability to articulate complex concepts in a manner consumable by a broad stakeholder base, including a senior executive audience.Guardian</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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