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We’re looking to build the best teams possible with highly motivated and engaged employees. We have an exciting opportunity for a Project Superintendent II to join The Douglaston Companies. If you are looking to work in a collaborative and supportive environment, but also be challenged in&nbsp;your role, we welcome you to apply!Essential duties and responsibilities:<ul><li>Responsible for the timely completion of the project and ensuring that the project is constructed in strict accordance with plans, specifications, and local codes.</li><li>Schedule all subcontractors, consultants, and vendors in critical path (with project team) to ensure timely completion.</li><li>Perform quality control duties and responsibilities regarding the work being performed in accordance with plans and specifications.</li><li>Establish and enforce job site quality control programs to ensure quality completion of construction.</li><li>Ensure that subcontractor is fully executing and complying with his contracted scope of work.</li><li>Communicate with project team regarding ASI’s, RFI’s, and material submittals.</li><li>Coordinate required inspections with local jurisdictions.</li><li>Identify subcontractor non-compliance with safety, health, and environmental quality standards and take appropriate steps to correct non-compliance.</li><li>Identify conflicts in construction progress and communicate them to project team for resolution.</li><li>Maintain daily log of activities on the jobsite using companies project software.</li><li>Ensure subcontractor has corrected all deficiencies identified by project team.</li><li>Walk all areas on project daily to monitor activities and assist in future planning.</li><li>Preside over weekly subcontractor meetings designed to coordinate the work.</li><li>Issue notices of non-compliance to subcontractors regarding quality of work or scheduling.</li><li>Perform job progress and completion punch list identification and completion.</li><li>Prepare daily reports to maintain accurate project documentation.</li><li>Arrange for labor, tools, equipment, and other supplies needed to perform General Conditions work or other items as determined by project team.</li><li>Prepare timesheets for all labor, if applicable, and other on-site staff.</li><li>Manage workforce efficiently to render jobsite safe and clean, and to assure all areas are ready for trades to perform their work as scheduled.</li><li>Review construction drawings to understand design intent, identify potential conflicts, and provide suggestions for improvement where possible.</li><li>Perform quality inspections in accordance with company quality control systems; participate and guide project quality control from kick-off until final turnover of the project.</li><li>Monitor safety compliance on jobsite.</li><li>Perform other duties as assigned by management, including but not limited to participating in preplanning for future jobs, conducting evaluations of trade performance, completing project close-out reports, and overseeing completion of post-occupancy repair work.</li></ul>Qualifications, skills, and abilities:<ul><li>DOB NYC Licensed Superintendent required.</li><li>10-15&nbsp;years of Project Superintendent experience, required.</li><li>MEP knowledge and Utilities experience required</li><li>Thorough knowledge of construction trades and respective union, nonunion and prevailing wage requirements.</li><li>Ability to read and interpret documents such as site safety plans, operating and maintenance instructions, and procedure manuals.</li><li>Ability to safely navigate a construction site which will include the following: climbing ladders and stairs, use of job hoists, inclement weather conditions, hazardous/cluttered and dark areas.</li><li>Excellent communication abilities, both oral and written, plus active listener</li><li>Knowledge of construction budgeting best practices</li><li>Strong planning skills, including design execution, resource allocation and contingencies.</li><li>Understanding of construction equipment, including safe operating practices and maintenance</li><li>Comprehends local, state, and federal construction regulations.</li><li>Great problem-solving and decision-making skills</li><li>Effective leadership abilities, able to motivate team, set goals and resolve conflicts.</li><li>Organizational skills, including time management, delegation, prioritization, and multitasking.</li><li>Bachelor’s degree in a relevant construction-related discipline, such as construction management, engineering or architecture, a plus</li><li>NYC High-rise residential experience a plus.</li><li>NYCHA renovations a plus.</li><li>Gut renovation in residential housing, a plus</li><li>NYC affordable housing experience a plus</li></ul>

The Douglaston Companies

Project Superintendent II

We’re looking to build the best teams possible with highly motivated and engaged employees. We have an exciting opportunity for an Project Superintendent I to join The Douglaston Companies. If you are looking to work in a collaborative and supportive environment, but also be challenged in&nbsp;your role, we welcome you to apply!Essential duties and responsibilities:<ul><li>Responsible for the timely completion of the project and ensuring that the project is constructed in strict accordance with plans, specifications, and local codes.</li><li>Schedule all subcontractors, consultants, and vendors in critical path (with project team) to ensure timely completion.</li><li>Perform quality control duties and responsibilities regarding the work being performed in accordance with plans and specifications.</li><li>Establish and enforce job site quality control programs to ensure quality completion of construction.</li><li>Ensure that subcontractor is fully executing and complying with his contracted scope of work.</li><li>Communicate with project team regarding ASI’s, RFI’s, and material submittals.</li><li>Coordinate required inspections with local jurisdictions.</li><li>Identify subcontractor non-compliance with safety, health, and environmental quality standards and take appropriate steps to correct non-compliance.</li><li>Identify conflicts in construction progress and communicate them to project team for resolution.</li><li>Maintain daily log of activities on the jobsite using companies project software.</li><li>Ensure subcontractor has corrected all deficiencies identified by project team.</li><li>Walk all areas on project daily to monitor activities and assist in future planning.</li><li>Preside over weekly subcontractor meetings designed to coordinate the work.</li><li>Issue notices of non-compliance to subcontractors regarding quality of work or scheduling.</li><li>Perform job progress and completion punch list identification and completion.</li><li>Prepare daily reports to maintain accurate project documentation.</li><li>Arrange for labor, tools, equipment, and other supplies needed to perform General Conditions work or other items as determined by project team.</li><li>Prepare timesheets for all labor, if applicable, and other on-site staff.</li><li>Manage workforce efficiently to render jobsite safe and clean, and to assure all areas are ready for trades to perform their work as scheduled.</li><li>Review construction drawings to understand design intent, identify potential conflicts, and provide suggestions for improvement where possible.</li><li>Perform quality inspections in accordance with company quality control systems; participate and guide project quality control from kick-off until final turnover of the project.</li><li>Monitor safety compliance on jobsite.</li><li>Perform other duties as assigned by management, including but not limited to participating in preplanning for future jobs, conducting evaluations of trade performance, completing project close-out reports, and overseeing completion of post-occupancy repair work.</li></ul>Qualifications, skills, and abilities:<ul><li>DOB NYC Licensed Superintendent required.</li><li>6-10&nbsp; years of Project Superintendent experience, required.</li><li>Thorough knowledge of construction trades and respective union, nonunion and prevailing wage requirements.</li><li>Ability to read and interpret documents such as site safety plans, operating and maintenance instructions, and procedure manuals.</li><li>Ability to safely navigate a construction site which will include the following: climbing ladders and stairs, use of job hoists, inclement weather conditions, hazardous/cluttered and dark areas.</li><li>Excellent communication abilities, both oral and written, plus active listener</li><li>Knowledge of construction budgeting best practices</li><li>Strong planning skills, including design execution, resource allocation and contingencies.</li><li>Understanding of construction equipment, including safe operating practices and maintenance</li><li>Comprehends local, state, and federal construction regulations.</li><li>Great problem-solving and decision-making skills</li><li>Effective leadership abilities, able to motivate team, set goals and resolve conflicts.</li><li>Organizational skills, including time management, delegation, prioritization, and multitasking.</li><li>Bachelor’s degree in a relevant construction-related discipline, such as construction management, engineering or architecture, a plus</li><li>NYC High-rise residential experience a plus.</li><li>NYCHA renovations a plus.</li><li>Gut renovation in residential housing, a plus</li><li>NYC affordable housing experience a plus</li></ul>

Project Superintendent I

Qualifications: Please see job description&nbsp; Hours: 3:00 pm - 11:30 pm (Monday - Friday) Salary: $38,500 per year *In accordance with S-414/A-3188 (<a href="http://www.njleg.state.nj.us/2018/Bills/S0500/414_R2.HTM" target="_blank">http://www.njleg.state.nj.us/2018/Bills/S0500/414_R2.HTM</a>), school districts, charter schools, nonpublic schools, and contracted service providers (“employers”) are required to review the last twenty years of employment history of prospective employees to ascertain allegations of child abuse or sexual misconduct. It explicitly prohibits such employers from hiring a person serving in a position which involves regular contact with students unless the employer conducts a review of the employment history of the applicant by contacting former and current employers and requesting information regarding child abuse and sexual misconduct allegations.

Cherry Hill Township Board of Education

Cleaner - (2 Positions)

Qualifications: NJ Mathematics Certification OR NJ Elementary&nbsp;Certification with Middle School Subject matter Specialization: Mathematics in Grades 5 - 8 Middle school math experience preferred Extra duties as assigned by the building Principal&nbsp;&nbsp; Salary: $50,490&nbsp; Replacement Substitute Teacher Assignment from March&nbsp;9, 2026&nbsp;through June 30, 2026 All alternate route candidates (“Certificate of Eligibility) must show completion of 50 hours of pre-service training through a DOE approved CE educator program prior to being interviewed for a position. The certificate of completion must be uploaded into the AppliTrack portal in order for alternate route candidates to be considered. Further information about the alternate route program can be obtained at&nbsp;<a href="https://www.nj.gov/education/certification/CEprogramproviders.shtml" target="_blank">https://www.nj.gov/education/certification/CEprogramproviders.shtml</a>. *In accordance with S-414/A-3188 (<a href="http://www.njleg.state.nj.us/2018/Bills/S0500/414_R2.HTM" target="_blank">http://www.njleg.state.nj.us/2018/Bills/S0500/414_R2.HTM</a>), school districts, charter schools, nonpublic schools, and contracted service providers (“employers”) are required to review the last twenty years of employment history of prospective employees to ascertain allegations of child abuse or sexual misconduct. It explicitly prohibits such employers from hiring a person serving in a position which involves regular contact with students unless the employer conducts a review of the employment history of the applicant by contacting former and current employers and requesting information regarding child abuse and sexual misconduct allegations.

Replacement Substitute Mathematics Teacher

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?We’re looking for a Site Reliability&nbsp;/Application Support&nbsp;Engineer responsible for web application performance, availability, and reliability. Candidate is responsible to provide consultation and strategic recommendations by quickly assessing and remediating complex platform availability issues.&nbsp; Site Reliability Engineering&nbsp;/Application Support&nbsp;(SRE/AS) is a continuous engineering discipline that effectively combines software development and systems engineering to build and run scalable, distributed, fault-tolerant systems. This role will ensure that American Express internal and external services have reliability and uptime appropriate to users' needs. We also ensure a continuous improvement, while keeping an ever-watchful eye, automated, on capacity and performance.This role will drive the SRE/AS&nbsp;mindset which strives to use software engineering to build and run better production systems. You will write software to optimize day to day work through better automation, monitoring, alerting, testing and deployment. You’ll be expected to work with several Technology partners to identify areas of opportunity within the availability platform and build a solution to automate monitoring solutions for the modernization platform, technology, and constant innovations to drive efficiencies. You will be responsible for implementing tracing, monitoring, tooling solutions to maximize the performance and availability of our Web applications. This is an opportunity to work in one of the best Technology units to help improve customer experience for American Express digital assets and influence how millions of people interact with their cards, their merchants, and their money.The Associate Tech Ops Engineer (SRE/AS Engineer)&nbsp;role is a hands-on position supporting American Express Site Reliability Engineering&nbsp;/ Application Support&nbsp;team.Responsibilities:&nbsp;• Provide hands-on support for the runtime operation of our applications, ensuring high availability and performance.• Collaborate with software engineering and infrastructure teams to troubleshoot and resolve runtime issues, including performance bottlenecks, scalability challenges, and system failures.• Contribute to the design and implementation of monitoring, alerting, and logging solutions to proactively identify and address potential runtime issues.• Participate in incident response and root cause analysis efforts to ensure the stability and resilience of the applications.• Work closely with cross-functional teams to understand application requirements and provide input on runtime and operational considerations during the software development lifecycle.• Contribute to the development and maintenance of runtime automation and tooling to streamline operational processes and improve efficiency.• Mentoring your peers and demonstrate a passion for continuous learning environment for the team.• Develop common framework components (to be leveraged by enterprise applications), define standards for configuration, monitoring, reliability, and performance engineering• Drive automation and ensure automated test scripts are completed for new features.• Good&nbsp;attitude,&nbsp;communication,&nbsp;willingness&nbsp;to learn and collaborate.• Bring a culture of innovation, ideas, and continuous&nbsp;improvement.• Challenging status quo, demonstrate risk taking, and implement&nbsp;creative&nbsp;ideas.• Continuously improve automated remediation tasks to ensure the highest levels of availability. &nbsp;Minimum Qualifications:• BS or MS degree in computer science, computer engineering, or other technical discipline, or equivalent 3+ years of work experience in&nbsp;Site Reliability Engineering&nbsp;/Application Support&nbsp;(SRE/AS) supporting Full-stack applications• Development or support of Java/J2EE/REACT JS applications, and Node applications• Hands on experience with frameworks - Spring Boot, Vertex, NodeJS• Experience in designing mission critical highly available enterprise applications• Hand on experience with performance testing framework design, tuning Java applications• Experience managing relational and NoSQL databases such as DB2, Postgres, Mongo, Couchbase, Cassandra etc.• Strong knowledge of Linux internals and experience managing Linux systems in high traffic environments• Strong interpersonal communication skills and the ability to work well in a diverse team-focused environment• Experience with Splunk and/or ELK. Hands on experience on configuring Splunk, Grafana dashboards, Elastalert, OpenSearch, etc.• Good understanding of cloud technologies - Kubernetes, OpenShift, Docker etc.• Good understand of GraphQL – Query and resolver• Knowledge of Public Cloud technologies GCP, AWS, AZURE etc. would be an advantage• Monitoring and analyzing PMI data&nbsp;• Hands on experience on enterprise tools set such as Grafana, Dynatrace, AppDynamics, BMC, Prometheus etc.• Understanding of using Agile Practices in Operations teams• Experience in handling DDoS/BOT attack and different security remediations• Working experience with Network load balancers, Global Traffic Managers (GTMs), Local Traffic Managers (LTMs)• Working experience on network rules creation, load balancer configurations, network packet analysis• Analytical knowledge and exposure on root cause identification using analyzer tools like IBM support assistant, Splunk etc.• Open to work in 24*7 or on-call working environment.Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Associate - Tech Ops Engineering

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the Role:Our Internal Audit group is seeking a Senior Auditor to assess financial, operational, and technological risks, ensure compliance with regulations, and improve internal controls. The ideal candidate will have strong problem- solving skills, excellent attention to detail, and the ability to utilize effective challenge when conducting audit work.Key Responsibilities:<ul><li>Assist team leaders and Senior Managers/Managers in the execution of assigned audit tasks in line with American Express’ Internal Audit Methodology, internal policies and standards, and regulatory expectations throughout the audit lifecycle.</li><li>Evaluate processes under review utilizing professional skepticism; execute audit tests and clearly document test results in accordance with internal policies and procedures.</li><li>Hold walkthroughs with client personnel to understand, assess, evaluate, and document relevant risks and controls.</li><li>Assist team leaders and Senior Managers/Managers with routine client status meetings, audit requests, and other administrative tasks.</li><li>Assist team leaders and Senior Managers/Managers in documentation and evaluation of audit observations, findings.</li><li>Validate management’s corrective action plans to address business-identified issues, audit findings and regulatory remediations.</li><li>Contribute to the development and periodic reviews of analytic control testing and ad hoc analytics, to drive timely risk insights, testing efficiencies and increased audit coverage.</li><li>Develop a strong understanding of American Express' business model, products, services, and organizational units.</li><li>Maintain audit proficiency through ongoing professional development, including data analytics literacy skills, technology, banking best practices and regulatory expectations.</li></ul>Minimum Qualifications:<ul><li>2+ years of relevant audit experience</li><li>Knowledge and experience in applying control theory and professional auditing practices throughout the audit lifecycle and special reviews.</li><li>Understanding of regulatory, accounting, and financial industry best practices relevant to the business, including technology and data implications.</li><li>Strong written and verbal communication skills to deliver audit deliverables with quality.</li><li>Effectively works independently, within the team and across various teams in a fast-paced environment to drive business results.</li><li>Ability to break-down complex problems into components and solve utilizing complex thought, process and risk/control knowledge.Preferred Qualifications:</li><li>Relevant audit experience within the financial services industry.&nbsp;</li><li>Degree in accounting, finance, business, or another related field.</li><li>Relevant audit and professional certifications (e.g., Certified Public Accountant, (CPA), Certified Internal Auditor (CIA), etc.</li><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.</li><li>Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization.</li><li>Audit experience assessing/auditing technology risk management or functions such as: enterprise architecture, technology resilience, employee digital workplace, API management, application development, and IT asset management</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Internal Audit Group- Senior Auditor Opportunities

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Meaningful, rewarding work performed with integrity.Every one of our Credit Representatives represent the American Express brand. They take work seriously because they are more than just a voice on the phone, they’re problem solvers and relationship builders. The people you will work with, and the Customers you will care for, value your passion and unique personality as much as we do.Minimum Qualifications:<ul><li>Deliver world-class customer service, whilst responding to Customers inquiries and problems</li><li>Excellent negotiation, probing, influencing and resourcefulness skills</li><li>Build meaningful relationships with our Customers by offering custom solutions, consultative assistance, and first contact resolution to negotiate a positive outcome for the Customer and American Express</li><li>Make decisions based on risk assessment and the Customer profile</li><li>Gain commitment from the customers to making payments on their overdue account and enabling them to spend on their American Express card</li><li>Meet and exceed quality goals, compliance regulations and productivity targets</li><li>Handling inbound and outbound calls from our consumer and small business card members</li><li>Document necessary information&nbsp;</li><li>Re-prioritize to adapt to the ever-changing environment</li><li>Demonstrate personal excellence by remaining positive and resilient in difficult situations</li><li>Able to demonstrate empathy whilst being assertive to achieve the required outcome</li><li>Display a passion to serve by delivering outstanding service in every interaction with our customers</li><li>The ability to work in a fast-paced environment as well as multitask and re-prioritize on a regular basis</li><li>Strong interpersonal, communication and listening skills</li><li>Strong verbal and written communication skills</li><li>Assertiveness to handle difficult conversations</li><li>Analytical and problem-solving skills with strong attention to detail</li><li>Outstanding organizational skills</li><li>Bi-Lingual Spanish speaking a plus</li><li>Navigate multiple systems and digital tools to service our customers</li></ul>Preferred Qualifications:<ul><li>Previous collections or outside agency experience preferred</li><li>Schedule: Business hours of operations are seven (7) days a week. Monday- Friday 8am 12-am EST, Saturday 8am-6:30pm EST, Sunday 10am-8:30pm EST</li><li>Shift differentials for nights and weekends are provided.</li><li>Candidates must be flexible as shifts will be provided during the training period.</li><li>This position will work in a hybrid model with a combination of in-office three days per week and two virtual workdays from home.</li><li>Location: 18850 N 56th St. &nbsp;Phoenix, AZ 85054 (Desert Ridge)</li></ul>Salary Range: $20.00 to $24.00 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Collections Specialist (Past Due)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdue with accounts that have a high exposure.Job Responsibilities:<ul><li>Collect delinquent balances on Small Business and Consumer accounts. The portfolio consists of both cancelled relationships and high-risk customers.</li><li>You will be responsible for owning your own client portfolio. You will need to utilize skip tracing to locate and communicate with your clients.</li><li>Typically, you will be handling the following call types: advising of account status, consequences, and offering payment solutions, as well as reducing day’s delinquent and preventing call and account escalations.</li><li>Maintain high level of integrity and compliance while working with customer information</li></ul>Minimum Qualifications:<ul><li>Computer literate, able to navigate through multiple computer systems and applications simultaneously, with speed and accuracy.</li><li>Natural communicator who can demonstrate active listening skills and adapt conversation to suit the situation and the Card Member’s communication style.</li><li>Resilience is needed to efficiently manage a diverse client list, while balancing performance to meet a variety of metrics.</li><li>Excellent negotiation, analytical, and decision-making skills, with strong attention to detail and the ability to be assertive while adhering to American Express policies and procedures</li><li>A capacity to learn, willingness to try new things, flexibility to incorporate feedback and agility through change and difficult situations.</li><li>Experience managing your own client portfolio</li><li>Excellent written and verbal communication skills</li><li>Bi-Lingual spanish speaking a plus</li><li>High School Diploma or GED</li></ul>Preferred Qualifications:<ul><li>Knowledge of Fair Debit Collection Practice Act and laws</li><li>Skip tracing experience</li><li>Minimum 3 years of recent collections experience or 3 years of sales experience with some collections experience</li><li>Commercial collections experience</li><li>Experience with Risk initiatives as they pertain to client level dunning</li><li>Call center experience</li><li>Ability to work independently, while still being a team player within the structured service center environment.</li></ul>Additional Requirements: &nbsp;<ul><li>Flexibility to work Monday-Friday 5:00am-16:00</li><li>Hybrid Environment- Need to be able to work in the office a minimum of 3 days a week.</li><li>Location: 18850 N 56th St. Phoenix, AZ 85054</li></ul>Salary Range: $20.00 to $24.00 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Collections Specialist - Advanced Collections Mitigation Unit (ACMU)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. About the Team The Analytics, Investments and Marketing Enablement (AIM) team—part of Global Commercial Services Marketing (GCSM)—is the analytics engine that fuels acquisition, engagement, and retention across our Commercial business. AIM develops the data products, insights, and decisioning solutions that enable smarter marketing, more relevant customer experiences, and scalable enterprise growth. This Director role sits within AIM and will lead Digital Acquisition Analytics for Corporate products, shaping how American Express uses data, advanced analytics, and emerging AI to transform our digital experience.&nbsp; How will you make an impact in this role? As the Director of Corporate Digital Acquisition Analytics, you will lead the strategy and development of best-in-class analytics and AI solutions that personalize digital experiences for Commercial corporate prospects across Digital channels including American Express website, Paid &amp; Organic Search, Display Media etc. You will guide a team building solutions that leverage AMEX’s rich first-party data, dynamic intelligence, and the evolving AI &amp; Gen AI capabilities. This is a high-visibility leadership role that blends technical depth, innovation, and cross-functional influence, partnering closely with teams across Global Commercial Services, Enterprise Digital and external MarTech partners.&nbsp; Key responsibilities include:<ul><li>Lead the vision and roadmap for Corporate digital acquisition analytics, designing advanced targeting and personalization solutions that deliver relevant, high-impact experiences for Commercial prospects.&nbsp;</li></ul><ul><li>Develop modern data and ML-powered products, including identity resolution, propensity and targeting models, dynamic creative and incentive decisioning, and next-generation personalization capabilities.&nbsp;</li></ul><ul><li>Explore and integrate emerging AI and GenAI techniques - such as intelligent customer journey optimization, semantic modeling and automated insights to enhance targeting precision and analytical productivity.&nbsp;</li></ul><ul><li>Manage and mentor a high-performing team of managers and data scientists responsible for end-to-end targeting strategies and analytical solutions.&nbsp;</li></ul><ul><li>Drive expertise in audience segmentation, experimentation, custom targeting and Investment optimization leveraging both AMEX and partner data assets to scale personalized acquisition strategies.&nbsp;</li></ul><ul><li>Optimize funnel performance through data-driven experimentation, personalization of acquisition incentives, and continuous optimization of digital targeting strategies.&nbsp;</li></ul><ul><li>Cultivate strong cross-functional partnerships across American Express to ensure strategic alignment, prioritization, and seamless execution of targeting initiatives.&nbsp;</li></ul><ul><li>Champion innovation, bringing forward new ideas in digital analytics, advanced modeling techniques, Gen AI use-cases and scalable data automation that future-proof AMEX’s digital acquisition engine.&nbsp;</li></ul>Minimum Qualifications<ul><li>Master’s Degree in a quantitative field (e.g., Finance, Engineering, Mathematics, Computer Science, Physics, Economics).&nbsp;</li></ul><ul><li>Strong analytical and conceptual problem-solving ability with experience structuring and solving complex, ambiguous business challenges.&nbsp;</li></ul><ul><li>Demonstrated ability to synthesize insights and influence senior stakeholders through clear, compelling storytelling.&nbsp;</li></ul><ul><li>Proven leadership capability with a track record of developing talent, driving engagement, and fostering a collaborative, innovative team culture.&nbsp;</li></ul><ul><li>Ability to work effectively across cross-functional organizations and guide high-impact initiatives from concept to implementation.&nbsp;</li></ul>Preferred Qualifications<ul><li>Experience leading analytics or data science teams working on digital marketing, personalization, experimentation, or acquisition optimization.&nbsp;</li></ul><ul><li>Strong understanding of the digital marketing ecosystem, including clickstream analytics, identity frameworks, data management platforms, and real-time decisioning systems.&nbsp;</li></ul><ul><li>Familiarity with modern ML or GenAI techniques—such as advanced segmentation, uplift modeling, or LLM-assisted analytics—and interest in applying emerging AI capabilities to improve digital targeting outcomes.&nbsp;</li></ul><ul><li>Demonstrated success in managing complex analytical or technical projects, balancing strategy with execution while cultivating strong partnerships across business and technology teams.&nbsp;</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsership for certain positions.

Director-Data Science

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsibilities: The Global Decision Science Team is seeking a Vice President for Consumer Prospect Marketing Decision Science at American Express. In this role, the leader will drive innovative machine learning solutions that enhance personalization across Gambit, advance Partner Logged-In and Media targeting, Proprietary Direct Mail targeting, and strengthen anti-gaming controls. This is a unique opportunity positioned at the intersection of advanced AI/ML and prospect marketing strategy. The VP will collaborate closely with product, technology, platform, and business partners to identify, design, and implement AI/ML approaches that deliver superior economics, profitable acquisition, and incremental efficiency. The role also includes leading a global team of data scientists across New York, Gurgaon, and Bangalore. Primary responsibilities include: •&nbsp;&nbsp;&nbsp;&nbsp;Develop next generation of machine learning solutions to advance personalization experience within Gambit starting with sensitivity solution for incentive and credit limit.&nbsp; •&nbsp;&nbsp;&nbsp;&nbsp;Building and deploying models that enhance prospect acquisition for co-brand cards through Partner channels and support People-Based Marketing campaigns across display and media platforms. •&nbsp;&nbsp;&nbsp;&nbsp;Designing the next generation of modeling solutions to further strengthen anti-gaming controls for both prospect and customer acquisitions. •&nbsp;&nbsp;&nbsp;&nbsp;Drive personalization experience on Amex website through effective use of digital intelligence •&nbsp;&nbsp;&nbsp;&nbsp;Collaborating with analytics, product, technology, and marketing teams to manage the end-to-end modeling lifecycle. •&nbsp;&nbsp;&nbsp;&nbsp;Driving operational excellence and ensuring strong governance of models and data strategy across key use cases. Qualifications: •&nbsp;&nbsp;&nbsp;&nbsp;Hands on expertise in developing modeling solutions with extensive experience in AI/ML modeling including experience in A/B testing •&nbsp;&nbsp;&nbsp;&nbsp;Track record of identifying and analyzing data science solutions •&nbsp;&nbsp;&nbsp;&nbsp;Excellent collaboration skills in partnering with diverse stakeholders to drive best in class decision science solutions •&nbsp;&nbsp;&nbsp;&nbsp;Ability to communication machine learning concepts, enhancements, and benefits to audience with different levels of AI expertise •&nbsp;&nbsp;&nbsp;&nbsp;Strong people leader with established expertise in building high performing and motivated teams •&nbsp;&nbsp;&nbsp;&nbsp;Graduate degree (PhD/Master) in Science, Engineering, Math/Stats, Economics, or other quantitative fields •&nbsp;&nbsp;&nbsp;&nbsp;8-10 years of experience in AI/ML Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

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