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<h3>Job Description:</h3>The RoleWe are seeking an experienced Senior Leveraged Finance Trader to join the high performing and growing CLO team, based in London. The ideal candidate will be responsible for trading bank loans and high yield, providing insights on markets, strategizing on liquidity and execution, and have a deep understanding of collateralized loan obligations (CLOs). This role requires expertise of loan market dynamics, strong analytical skills, and the ability to build and maintain relationships with portfolio managers, analysts, counterparties, and other stakeholders.The Value You Deliver<ul><li>Execution capabilities within bank loans and high yield bonds. Emerging Markets experience preferred.</li><li>Develop and implement trading strategies to maximize portfolio performance, including sophisticated portfolio trading, evolving market structure and electronic execution.</li><li>Oversight and implementation of the New Issue Process</li><li>Lead the non-MNPI capital markets efforts with banks for early looks, non-deal roadshows, and reverse inquiry. Sponsor relationships a plus.</li><li>Have a deep understanding of credit analysis, capital structure, LME, and relative value.</li><li>Contribute to the Investment Committee, particularly on liquidity in more stressed names</li><li>Be a key team member in the CLO issuance effort, providing strategy and insights, including block trades</li><li>Provide insights, statistics, and colour to the team (incl tracking fund flows, short activity, percentage of market above par)</li><li>Monitor market trends, economic indicators, and industry developments, communicating insights to the investment teams.</li><li>Build, maintain, and grow relationships with the sell-side traders, sales, and structuring teams</li><li>Collaborate with the research, risk management, and compliance teams to ensure adherence to regulatory requirements and internal policies.</li><li>Work closely with the operations team to ensure timely and efficient settlement.</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor's degree in Finance, Economics, Business, or a related field; MBA or CFA preferred.</li><li>Minimum of 7 years of experience in bank loan trading or a related role.</li><li>Strong understanding of loan market structures, pricing, and risk management.</li><li>Proven track record of successful trading and portfolio management.</li><li>Excellent analytical, quantitative, and problem-solving skills.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work in a fast-paced, high-pressure environment.</li><li>Proficiency in trading platforms and financial software</li></ul><h3>Certifications:</h3><h3>Category:</h3>Investment Professionals

Fidelity Investments

Senior European Leveraged Finance Trader

<h3>Job Description:</h3>Fidelity Workplace Consulting (FWC), one of Fidelity's fastest growing businesses, is calling all entrepreneurs to help us continue to build, develop, and contribute to the leadership of our global consulting practice. Join our fast paced environment and dynamic global team to help us deliver consulting and rewards and benefits support in a region full of opportunity – for businesses, talent and the world. If you have focus on sales, innovation, technology, and a passion for doing things differently, all with the mission to deliver positive impact on people and organisations, then read our job description below.OverviewFidelity Workplace Consulting (FWC) is a team of 600 professionals that provide guidance to clients on strategy, execution and management of domestic and global HR, benefits, and people programs.FWC is one of Fidelity's fastest growing businesses and collaborates with clients across all markets that Fidelity serves. Globally, FWC consists of colleagues based in the US, Canada, Germany, Switzerland and UK, and we provide a range of consulting and advisory services to multinational clients. These services include:Strategic Consulting Retirement &amp; Financial Wellness Technology effectiveness Health Care &amp; Well-being strategy &amp; solutions Human Capital strategy, including rewards, employee value proposition, change management, engagement and communication. Broader support on issues related to their international reward programs Key Responsibilities <ul><li>As a member of the European leadership team, you will report to the London-based Head of Global Workplace Consulting. In this role, you will build expertise, consulting capabilities, and solutions in support of Fidelity multinational clients’ needs in the region. In addition, you will help drive the development of a multi-year business plan that facilitates Fidelity's global services and footprint growth in the region as well as the overall FWC strategy. </li><li>You will also partner with other Fidelity business unites to support product development, client retention and to expand revenue opportunities.</li><li>Finally, you will own client relationships and lead sales efforts to secure new clients or grow existing relationships while delivering against sales and revenue growth goals. This will require influencing and developing productive and positive relationships with Fidelity’s key internal business partners and external clients. </li><li>This is a player/mentor role and will be the face of the practice internally and externally.</li></ul>The Skills &amp; Expertise You Bring<ul><li>BS/BA required</li><li>Experience leading client assignment and development in the international benefits consulting space with deep knowledge in insured benefits, savings and retirement.</li><li>Solid understanding of the benefits and rewards environment </li><li>Fluent in English</li><li>15+ years of consulting experience</li><li>Proven track record of working with major employers as a trusted partner in the benefits, rewards and consulting space</li><li>Aware of market trends and a thought leader with strong technology background</li><li>Executive presence and experience working with C-Suite and senior Finance, Risks and HR professionals</li><li>Extensive business expertise in working in large organizations with multiple business segments and partners and working across the enterprise to develop products and services and bring those to market</li><li>Entrepreneurship – lead development of a consulting practice, products, services, thought leadership</li><li>Inclusive contributor who sees the value of diversity in workforce and talent strategy</li><li>Ability to independently design and develop bold retirement, benefits and rewards strategy solutions (resources, frameworks, toolkits, trainings and communications) to address clients’ emerging challenges (and that is in compliance with local legal requirements)</li><li>Ability to work with other professional services consulting practices to develop broader client solutions</li><li>Collaborate with key strategic internal partners, senior client business executives, and critical external partners to drive talent strategy, product development, client attraction/retention and building additional revenue sources to ensure sustainable growth</li><li>Experience in leading large scale projects, including defining scope, budgets, and solutions while balancing competing priorities</li><li>Has high standards, drives excellence, and takes a practical, creative/innovative approach to human capital and talent management</li></ul><h3>Certifications:</h3><h3>Category:</h3>Consulting

VP, Global Workplace Consulting - London

<h3>Job Description:</h3>The RoleThis opportunity is for a global benefits associate to join Fidelity’s Global Workplace Consulting practice based in London.You will be part of a growing team whose primary objective is to support clients in a fast-changing global benefits environment and to respond to problems in a timely manner.The role supports our international consulting capabilities working with senior teams to build out our international tools and offerings. Additionally, you'll be responsible for supporting the delivery of client projects across a wide range of benefit consulting services including international health, risk and retirement projects.The successful candidate will be joining a dynamic team that develops and expands Fidelity’s capability as a provider of global employee rewards and benefits consulting services. The role offers a fantastic opportunity to develop global benefits consulting skills encompassing retirement, healthcare, risk consulting and global governance strategies.<h3>The Expertise and Skills You Bring</h3>You will have +1 years’ experience working in employee benefits, preferably including global benefits management (international healthcare and risk benefit programs, including global and local plans) and global benefits strategies. Experience with retirement programs overseas, specifically in connection with DC programs is desirable.<ul><li>Excellent interpersonal skills with a strong ability to build relationships at all organisational levels</li><li>Curiosity about developing new solutions and supporting sales initiatives</li><li>Comfortable working within ambiguity with desire to broaden your knowledge</li><li>Time management skills and ability to handle multiple tasks simultaneously</li><li>Tight and established project management skills</li><li>Unwavering commitment to quality</li><li>Sense of personal accountability and drive</li></ul><h3>The Team</h3>The Fidelity Workplace Consulting Group is composed of almost 400 professionals who advise clients on the management of their benefits. We are a fast-growing business within Fidelity, providing services that touch on every area of benefits design, strategy, funding, communication and delivery. Most of our team comes from other leading consulting firms. While we focus on working with the Fortune 1000, we also work with Fidelity clients of all sizes.The Global Workplace Consulting practice focuses on providing strategic consulting support to multinational clients. We strive to help multinationals manage, assess and improve the effectiveness of their employee programs by providing a fresh, innovative and broad approach looking at new ways to tackle some of the most acute challenges arising when managing people across multiple countries.<h3>Certifications:</h3><h3>Category:</h3>Consulting

Senior Associate, Global Workplace Consulting

<h3>Job Description:</h3>Head of International, Fidelity Digital Assets®The RoleFidelity Digital Assets® is seeking a Vice President of Sales to achieve bold business growth goals in onboarding international institutional clients to our enterprise-grade custody and execution services offerings. The position will report into the Global Head of Business Development. As a member of the business development leadership team, you will contribute to the strategic vision and direction of our growth, collaborate with business partners in Fidelity Digital Assets® , and contribute as a positive and active leader. You will work to expand our client footprint internationally by filling both near and longer-term pipeline, onboarding, and funding new clients. You will be responsible for hiring, training, coaching, managing and leading a UK-based sales team focused on driving revenue growth with clients that match FDA’s values.The Expertise and Skills You Have<ul><li>Proven professional success in building and leading an institutional sales team at a bank, broker-dealer or other financial or digital asset institution with a preference for technology-led services (e.g. prime brokerage, custody/clearing, electronic trading sales). Direct digital assets sales experience is required</li><li>A minimum of 15 years of relevant financial services experience, preferably in the UK and EU regions.</li><li>Understanding of technology, market and ecosystem as it relates to cryptocurrencies, Blockchain and initial coin offerings (ICOs), electronic execution, institutional custody, across various client segments and regions in Europe. Outside of Europe is a plus.</li><li>Directly working on &amp; leading sales staff in identifying potential opportunities, prioritization of prospective clients, pipeline development, financial assessment, transaction structuring, and implementation.</li><li>Demonstrable understanding of institutional investors and intermediaries across the UK and Europe, Middle East and Asia, including asset managers, hedge funds, market-makers, brokers, corporate treasurers, and banks.</li><li>Exceptionally strong interpersonal skills in managing internal and external relationships in a proactive, energetic and customer-obsessed way.</li><li>Experience working in an autonomous and dynamic environment.</li><li>Positive and progressive demeanour, entrepreneurial and results-oriented personality</li><li>Exceptional communication, influence and negotiation skills for credible interactions with C-Suite execs on all aspects of relationship.</li><li>Experience leading and driving a team in pursuit of goals in a positive and collaborative manner.</li><li>Experience managing a client pipeline and driving results in a thoughtful and collaborative way.</li><li>Strong understanding of disruption of value chain that is occurring due to Blockchain technology, and strategic leadership for what that means for Fidelity’s businesses.</li><li>Ability to quickly size up a market opportunity and understand the relevance of distribution channels.</li><li>Ability to create, implement and influence clear sales plans across a diverse region with multiple client segments, dynamic regulatory environment with changing competitor base.</li><li>Comfort with the sales toolkit, including experience with CRM systems, including Salesforce and development of sales materials.</li><li>Delivering sales management excellence, developing sales capabilities through dedicated mentoring and coaching.</li><li>Exceeding sales revenue and client acquisition targets.</li><li>Building close, appropriate partnerships across the blockchain ecosystem, representing Fidelity’s interests and objectives.</li><li>Developing go- to- market strategies per segment &amp; region and leading internally to develop and maintain channels for sales.</li><li>Representing the International digital asset eco-system &amp; customer voice with internal business partners.</li><li>Representing FDA interests at industry conferences and trade shows, including public speaking at events.</li><li>Leading and contributing to a climate that values and rewards contributions, drive, initiative, and achievement of results.</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe Team Fidelity Digital Assets® is a subsidiary of Fidelity Investments® and operates as a separate business dedicated to digital assets. Our team combines the operational and technical experience that institutions and investors have grown to expect from a Fidelity business to deliver a completely new offering for this asset class. We are dedicated to building products and services that help institutions adopt digital assets and innovate within the increasingly digital world of finance.As a Vice President of Sales at Fidelity Digital Assets®, you will interface daily with internal &amp; external stakeholders. You will help identify, develop, and execute strategies that create deep and lasting relationships, focused on the growing demand for digital assets among all types of institutional clients.The Fidelity Digital Assets® Sales team is centrally responsible for growing our institutional client base. As part of the broader Business Development team, the sales team is an essential representation of the Fidelity Digital Assets® brand to the external market as well as providers of prospective client feedback to internal stakeholders. Members of our team are seasoned sales professionals with a combination of deep TradFi and DeFi experience. They own the sales outcomes and seek to outperform revenue targets by positioning our offering to the marketplace. The Global Sales team works collaboratively with each other, broader Business Development as well as with our business partners across both Fidelity Digital Assets® and Fidelity Investments®.<h3>Certifications:</h3><h3>Category:</h3>Sales

Head of International Sales, Fidelity Digital Assets®

<h3>Job Description:</h3>The RoleThe Director, CLO Portfolio Services will work closely with the Grand Harbour Investment Team to enhance the operational model for the Grand Harbour warehouses and live deals. Specifically, the Director will monitor traded and settled positions to ensure the data is accurate and complete for the portfolio management team across internal systems and with the CLO Trustee. The Director will help facilitate asset creation, ensure the efficiency of all workflows around hypothetical trades, compliance tests and trading for the CLOs. They will also support the Investment Team to track reinvestable obligations, monitor investable cash positions, and review/track participation in workout loans, restructured loans and loans with maturity amendments. The Director will also have responsibilities related to CLO warehouse management, including daily compliance reporting and settlement reporting, obtaining pre-trade approvals and creation and maintenance of model portfolios. In addition, the Director will be deeply involved with testing new portfolio management tools, ensuring new technologies are implemented successfully for the Investment Team.Primary Responsibilities<ul><li>Monitor traded and settled positions for each CLO across data sources (Trustees, Virtus, Invest One, ClearPar, etc.) to ensure that information is accurately reflected for portfolio management purposes.</li><li>Monitor balances and investable cash positions for each CLO on a daily basis.</li><li>Track reinvestable obligations, hypo results and executed trading plans for post-reinvestment deals.</li><li>Work with CLO portfolio managers, compliance, and trustees on hypothetical trading plans.</li><li>Review and track participation in workout loans, restructured loans and maturity amendments.</li><li>Coordinate with Virtus on accuracy of paydowns and interest payments.</li><li>Partner with FFIO on efficient settlement and other transaction booking protocols, ensuring prompt loan settlements.</li><li>Liaise with technology, compliance, legal, operations, portfolio management, trading, and other internal Fidelity partners to evaluate and enhance portfolio management applications and tools.</li><li>Partner with Compliance on streamlining existing review processes and identifying/resolving possible indenture breaches.</li></ul>The position requires close interaction with portfolio managers, traders, legal, compliance, investment services, third party trustees, underwriters and Fidelity’s Investment Operations teams. The Expertise and Skills You Bring<ul><li>BA / BS degree required, advanced degree a plus. Major or concentration in legal, finance, business administration, or accounting preferred but not required.</li><li>Minimum of 8 to 10 years of financial services experience, with preference towards prior experience with CLO operations.</li><li>Proficient in trading operations, terminology, and market mechanics.</li><li>Ability to prioritize workload and responsibilities in fast-paced environment.</li><li>Solid understanding of the European leveraged loan market and structured finance transactions.</li><li>Working knowledge of Virtus, familiarity with Rating Agencies (Moody’s, S&amp;P, Fitch).</li><li>Experience with credit agreements, term sheets, indentures and other security offering documents.</li><li>Strong Microsoft Excel skills and excellent interpersonal skills.</li><li>Ability to work independently while integrating seamlessly with other members of the Investment &amp; Investment Services teams.</li><li>Reliable, self-starter, highly detail oriented, well-organized and able to manage several priorities and deadlines.</li></ul><h3>Certifications:</h3><h3>Category:</h3>Investment Operations

Director, CLO Portfolio Services

ABOUT GREYSTAR​Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYContributes to an exceptional resident experience alongside the Community team and Estates Management team through the provision of a high standard of repairs, maintenance tasks, planned and unplanned works and statutory compliance of the building fabric and mechanical and electrical systems. Inspects and diagnoses faults, in addition to undertaking minor day to day repairs and decoration to the building(s), grounds and equipmentJOB DESCRIPTIONKey Role Responsibilities<ul><li>Works as part of the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.</li><li>Communicates effectively with residents, clients, contractors and colleagues; demonstrating a clear understanding of maintenance issues and using initiative to respond accordingly.</li><li>Monitors and maintains the electronic maintenance reporting system, Onesite, ensuring tasks are completed to a high standard and within suitable time scales, corresponding with tenants when required.</li><li>Promotes customer satisfaction by providing regular updates to residents via OneSite regarding ongoing or delayed maintenance issues.</li><li>Administers all property maintenance &amp; records in accordance with Greystar policies &amp; procedures</li><li>Maintains a focus on delivering services within agreed budgetary &amp; resource parameters</li><li>Maintains adequate levels of spares, stock and supplies, ensuring effective forward planning.</li><li>Diagnoses and undertakes repair and maintenance tasks to a high quality including plumbing, joinery and carpentry, painting/decorating and lighting; or organizes and oversees repairs to completion if referred to contractors.</li><li>Understands and responds to health and safety matters in an appropriate &amp; timely manner</li><li>Reports any incidents or accidents to the Community Manager using the correct system and documentation</li><li>Moves furniture and heavy items around site as required</li><li>Ensures all communal areas of the site including refuse and recycling facilities are frequently inspected and maintained to the highest standards of repair &amp; cleanliness.</li><li>Coordinates and accompanies external Contractors/Suppliers executing minor works on site.</li><li>Liaises with relevant team members within Estates Management or Operations teams to ensure transparency and clear communication when works are taking place.</li><li>Monitors Sub-Contractors performance to standard and retains accurate records of their site operations including all relevant RAMS &amp; Permits to Work.</li><li>Highlights and assists with the management of any community works.</li><li>Assists the Community Manager in key management ensuring high levels of security at all times.</li><li>Ensures annual checks are carried out for their statutory insurance and qualifications.</li><li>Manages and maintains all statutory testing records, utilizing other team members where appropriate</li><li>Carries out annual PAT testing and inspections of emergency lighting, weekly fire alarm tests and fire evacuations</li><li>Ensures the gardens and grounds maintenance to the property are well maintained, clean, tidy and hazard free, supervising external contractors as required</li><li>Practices proper safety techniques in accordance with Company and safe systems of work guidelines</li><li>Is available on call out of hours to respond to emergency situations to resolve problems or contact contractors to address.</li><li>Reviews site risk assessments as required with Community Manager.</li><li>Seeks to maximize efficiency of utilities.</li></ul>Key Relationships<ul><li>Operations team</li><li>Estates Management team</li></ul>Knowledge &amp; Qualifications<ul><li>A reasonable level of general education educated to O’ Level / GCSE level or equivalent with demonstrable written and numerical skills.</li><li>Awareness of H&amp;S requirements on site</li><li>Continually strives to improve knowledge, skills and abilities to produce the best results</li><li>A recognized trade qualification, Building Crafts Operative Certificate, City and Guilds or NVQ relevant to undertaking repairs and maintenance in a residential building, e.g. plumbing or electrical, is essential.</li></ul>Experience &amp; Skills<ul><li>Experience of undertaking repairs and maintenance in a domestic residential environment or as a general builder /residential construction in the following trades; plumber, electrician or carpenter</li><li>Experience of installing and maintaining hot and cold water systems, sanitary appliances and soil and waste drainage.</li><li>Experience of installing and maintaining electrical systems and fire alarm, emergency lighting and security systems.</li><li>Fluent English verbal and written communication skills</li><li>Helpful, friendly personality with effective communication skills behaving in a professional, courteous and helpful manner towards colleagues and residents</li><li>Good team player with strong relationship building and influencing skills</li><li>Positive approach and ability to work on own initiative</li><li>Ability to determine cost effective solutions to repairs</li><li>Contractor &amp; Supplier Supervision skills are desirable</li><li>Excellent organization skills with the ability to multi task and priorities</li><li>Flexible approach to work and adaptable to thrive in a changing environment.</li></ul>

Greystar

Maintenance Technician

ABOUT GREYSTAR​Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYThe position of Senior Community Manager for our asset in Kings Cross is taking overall responsibility and accountability for this 937 bed student asset. This person will have overarching responsibility for all operations including team members, daily activities, and the resources of the property to achieve established budgeted financial and operational goals. Leading by example, your focus will be to build a vibrant, safe, and welcoming community for our residents to thrive.JOB DESCRIPTIONKey Role Responsibilities<ul><li>Contributes to the delivery of a complex and evolving staffing structure, covering our in-house Community Management, Concierge, Customer Service and Maintenance departments.</li><li>Provides supportive and inspiring leadership to the team by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices.</li><li>Identifies areas for improvement, offers suggestions to improve efficiency and productivity, and implements ideas that achieve operational excellence.</li><li>Acts as a role model at all times by demonstrating the core values</li><li>Leads the team to create positive memorable experiences by exceeding expectations for all residents.</li><li>Works in partnership with marketing to shape local marketing and leasing strategies based on relevant market data to achieve the property’s occupancy and revenue goals</li><li>Ensures marketing campaigns, advertising and promotional activities are effectively implemented</li><li>Establishes relationships with internal and external stakeholders (sales, marketing, groups, universities) communicating regularly with representatives, ensuring the community’s compliance with pertinent regulations, and providing performance data and reporting</li><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and ensure community events enhance the overall resident experience.</li><li>Meets targeted revenues by making rate recommendations based on market data and monitors payments.</li><li>Prepares and forecasts annual budgets by analysing financial statements, reviewing marketing information, and accessing operational reports.</li><li>Manages the financial performance; attending regular P&amp;L reviews with stakeholders.</li><li>Promotes investor satisfaction and retention through timely variance reporting in respect of budgeted and actual spending and on-going communication about the performance of the properties, and responds with urgency to client/owner concerns, questions, issues, and requests.</li><li>Promotes resident satisfaction and retention by ensuring a timely response to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues.</li><li>Assesses team member training needs and ensure thorough understanding of systems and adherence to policies</li><li>Develops capability of team members in order to meet key performance goals and future succession requirements.</li><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required.</li><li>Oversees the tenancy management process by coordinating periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement.</li><li>Works hand in hand with Health &amp; Safety to drive a safety culture by managing and monitoring the appropriate health &amp; safety and compliance activities including the incident reporting system and ensures that the community operates in a safe and risk free environment.</li><li>Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings.</li><li>Manages planned and reactive maintenance and refurbishments engaging marketing and capital projects teams to ensure timely resident communication and completion to a high standard within agreed budgets and timescales.</li><li>Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.</li></ul>Key Relationships<ul><li>Regional Operations Managers</li><li>Investors, Asset, and Portfolio Management Teams.</li><li>Corporate Support Teams including HR, Finance, Systems, Sales &amp; Marketing, Health &amp; Safety &amp; Capital Projects.</li></ul>About YouExperience Qualifications &amp; SkillsEssential<ul><li>Experience of successfully driving leasing performance and managing operations within the property sector or similar environment.</li><li>Experience of leading a team and a proven track record in delivering service excellence in a similar management role/ environment.</li><li>Detailed knowledge of Landlord/Tenant Legislation.</li><li>A strong team player but capable of working autonomously and taking ownership.</li><li>Excellent organisation skills with the ability to multi task and prioritise</li><li>Excellent verbal and written communication skills</li><li>Numerical skills necessary to complete the above activities.</li><li>Demonstrated management and leadership skills sufficient to recruit, lead, direct, evaluate and manage team members to achieve high performance, including maintenance specialists.</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience.</li><li>Flexible approach to working in a fast-paced environment and adaptable to thriving in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>

Senior Community Manager

ABOUT GREYSTAR​Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYReporting to the Community Manager, the Facilities Manager will be a key stakeholder in assisting in mobilisation plans and the opening of the new site, and the responsibility for the day-to-day operation of the designated Asset. They will provide effective leadership, guidance and support for all services through the management of directly employed Team Members, sub-contractors and suppliers. They will ensure the effective delivery of the FM services to the complete satisfaction of Community Manager and ROM, through achievement of quality standards (SFG20) within agreed annual budgets and will also participate in the tendering / negotiating of new contracts and business development.JOB DESCRIPTIONKey Role Responsibilities<ul><li>Manage all day-to-day site-based hard FM services.</li></ul><ul><li>Develop and implement effective site-specific reactive maintenance, planned preventative maintenance and life cycle replacement programmes.</li></ul><ul><li>Participate in the preparation and development of site-specific life cycle replacement programmes.</li></ul><ul><li>Implement procedures to ensure innovative and effective energy and utilities management and monitoring.</li></ul><ul><li>Actively seeks interaction and contact with residents to proactively seek to improve service delivery and takes appropriate action to resolve and address serviceissues.</li></ul><ul><li>Hires, onboards and develops capability of team members in order to meet key performance goals and future succession requirements.</li></ul><ul><li>Manage all sub-contractors and service providers. Sub-contractors will include but not limited to, specialist building maintenance contractors, grounds maintenancecontractor and pest control contractor.</li></ul><ul><li>Coordinates and monitors minor works contractors and suppliers’ standards; retainsaccurate stock records, site operations log, including all relevant RAMS &amp; Permitsto work, testing records and conducts annual PAT testing to achieve statutory compliance.</li></ul><ul><li>Ensures that the Asset Management Plan documentation (Operations and Maintenance Manuals, Health and Safety File and Statutory records) aremaintained in anup-to-date state in each property.</li></ul><ul><li>Manages and coordinates project works, including the summer peak period ensuring efficiency and organization of check out inspections, check and fixes, general upkeep and electrical and plumbing to ensure we are prepared for check ins</li></ul><ul><li>Ensures that the appearance and physical aspects of the properties meet established standards through routine quality and safety inspections.</li></ul><ul><li>Issue all relevant permits to contractors to ensure compliance with Greystar Policies &amp; Procedures.</li></ul><ul><li>Production of monthly financial &amp; contract specific reports as needed by the Community Manager and ensure the timely supply of site management information as andwhen required.</li></ul><ul><li>Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay withinbudgetary guidelines.</li></ul><ul><li>Originates, approves and submits purchase orders and processes invoices from vendors, contractors and service providers for payment and manages communicationwith finance team members and other stakeholders as required.</li></ul><ul><li>Contributes to the development of the annual budget(s) for the properties and is accountable for attainment of related budget goals by analyzing and evaluatingfinancial statements, reconciling monthly statements against approved budget, and working with the Community Manager</li></ul><ul><li>Implement our Health and Safety policy and Procedures to ensure the safety and welfare of all employees, sub-contractors, end users and the public. Production ofmonthly Health &amp; Safety Reports.</li></ul>About you<ul><li>Good level of general education.</li></ul><ul><li>An understanding of UK Health &amp; Safety laws and statutory regulations relating to buildings management including interactions with Local Authority Representatives.</li></ul><ul><li>A qualification in electrical/mechanical engineering or plumbing (i.e. NVQ, City Guilds or similar) or the equivalent of an apprentice program or trade school in thebuilding trades.</li></ul><ul><li>Knowledge in all building repair trades, purchasing procedures and practices, painting and repair procedures in advantageous</li></ul><ul><li>General knowledge/understanding of Health and Safety risks including manual handling, worksite safety, chemicals, trip and fall hazards.</li></ul><ul><li>Building maintenance experience in a Corporate residential environment.</li></ul><ul><li>Demonstrate a sound knowledge of the market, possibly with a facilities management provider</li></ul><ul><li>Previous experience of supervising contractors/suppliers and of working with teams repairing and maintaining premium residential buildings.</li></ul><ul><li>Experience of developing and maintaining risk assessments, managing preventative maintenance systems and the ability to support the Community Manager to meetthem.</li></ul><ul><li>Experience in new openings /mobilizations of accommodation/hospitality/commercial (desirable).</li></ul><ul><li>IOSH qualified (desirable).</li></ul><ul><li>An understanding of HVCA SFG20 maintenance job plans (desirable). </li></ul>

Facilities Manager - Wembley Park and London Bridge

ABOUT GREYSTAR​Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYEnsures the overall cleanliness and proper appearance of the community, including external litter, all internal communal spaces, reception, designated resident rooms, office areas, and other amenities to enhance and maintain the community appeal and provide a positive resident experience.JOB DESCRIPTIONKey Role Responsibilities<ul><li>Work as part of a friendly and supportive team playing a vital role within the Community team to ensure all our residents enjoy a high level of cleanliness throughout their community.</li><li>Responds positively to customer queries, resolving them in a timely manner or signposting residents to the most appropriate person to assist them.</li><li>Cleans the reception, offices, common spaces and restrooms.</li><li>Checks on a daily basis all amenity areas and cleans where required.</li><li>Carries out a full litter pick daily to all external areas in the community.</li><li>Ensures all empty rooms and apartment and targeted show flats are freshened throughout the day to maintain market-ready appeal.</li><li>Conducts weekly flush downs in all empty rooms and apartments in line with health and safety policies.</li><li>Assists in the make-ready process by performing additional duties requested by Community Manager and/or supervisor.</li><li>Informs Community Manager of any observed hazard or potentially dangerous situation to residents, team members, guests, and others.</li><li>Logs maintenance issues with the Customer Service team where identified as part of daily tasks and routine.</li><li>Ad hoc requests to address Resident concerns or queries Maintains an appropriate inventory of cleaning supplies and informs the appropriate supervisor when a re-order is necessary.</li><li>Makes best use of materials and equipment provided championing cost efficiencies whenever possible without compromising on quality.</li><li>Maintaining agreed cleaning standards within designated resident rooms, including but not limited to, kitchens and bathrooms, vacuuming carpets, sweeping and mopping floors, dusting and polishing furniture, and emptying trash containers. You may also be asked to change bed linen, make beds, replace used towels, and restock bathroom supplies like shampoo and soap, if required.</li><li>Maintain and manage agreed stock levels, organised appropriately to avoid any damaged linen.</li></ul>Key Relationships<ul><li>Onsite Team Members</li></ul>About You Knowledge &amp; Qualifications<ul><li>Ability to read and write in English to a level that enables full understanding and compliance with product safety labels, COSHH policy, and procedure manuals.</li><li>Knowledge and understanding of UK health and safety requirements.</li><li>Knowledgeable and skilled in the safe use and maintenance of cleaning fluids and tools.</li></ul>Experience &amp; SkillsEssential<ul><li>Demonstrated ability to solve problems in a variety of practical situations and follow standardized procedures.</li><li>Ability to work autonomously, using initiative when required.</li><li>Strong attention to detail</li><li>Flexible approach to work and adaptable to thrive in a changing environment.</li><li>Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts and respond courteously to questions and requests.</li></ul>

Housekeeper- Part Time

ABOUT GREYSTAR​Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit <a href="http://www.greystar.com" target="_blank">www.greystar.com</a>. JOB DESCRIPTION SUMMARYWorks as part of a team to provide day-to-day management of the property and its community including marketing, building maintenance and tenancy administration and promotes and maintains an excellent resident experience in order to achieve occupancy and retention goals.JOB DESCRIPTIONKey Role Responsibilities<ul><li>Works as part of a team, supporting and respecting other team members, to deliver exceptional resident living.</li><li>Supports the creation of a positive, memorable experience for residents</li><li>Delivers all aspects of customer service, including a comprehensive front of house service anticipating and exceeding resident expectations.</li><li>Responds positively to customer queries and complaints, identifying and undertaking appropriate action in line with Greystar’s complaints procedure.</li><li>Supports events and activities within the Community</li><li>Establishes and maintains relationships with University clients.</li><li>Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities.</li><li>Completes administrative tasks including logging of maintenance requests, filing and preparing notices and updating of databases.</li><li>Undertakes marketing activities such as attending open days and leafleting to promote the property.</li><li>Carries out sales and leasing activities including: viewings, following up on enquiries and sales conversions.&nbsp;</li><li>Assists with summer Community preparations, including move-in and move-out processes.</li><li>Completes Health and Safety compliance activities in line with the Company’s policies and procedures.</li><li>Participates where required in an on call roster to provide out of hours emergency support for the Community.</li><li>Chase outstanding rent arrears following rent collection procedures in meeting property targets.</li><li>Promote tenancy extensions and other revenue streams such as vending</li><li>Raise purchase orders in accordance with procedures</li><li>Ensure tenant refunds are completed in a timely manner and in line with Greystar’s policy.</li><li>Look to maximise efficiency of utilities.</li></ul>About YouKnowledge &amp; Qualifications<ul><li>Good level of general education</li><li>Proficient in the use of Microsoft office packages including Word, Excel and Outlook as well as other systems such as databases or booking systems (Training to be provided on in house systems)</li><li>A knowledge and understanding of UK Health and Safety requirements and legislation.</li></ul>Experience &amp; Skills Essential<ul><li>Excellent customer service skills and significant experience in a customer facing service delivery role.</li><li>Good team player with strong relationship building and influencing skills</li><li>Ability to act autonomously, taking decisions and/or action when required.</li><li>Fluent English verbal and written communication skills</li><li>Excellent organization skills with the ability to multi task and priorities</li><li>Numerical skills necessary to complete the above activities</li><li>Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience</li><li>Flexible approach to work and adaptable to thrive in a changing environment.</li><li>Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others.</li></ul>

33 Jobs in London Borough of Lewisham, UK