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<h3>Job Description:</h3><h3>Relationship Manager</h3><p>As a Relationship Manager, you will be facilitating relationships with Fidelity’s most valuable clients. Through your honesty and integrity, we know you will inspire client dedication and engagement in order to develop long-lasting, positive relationships with Fidelity. You will learn how to nurture a book of business and successfully find opportunities to add value to the relationship. You will see your impact on the business and have rewarding interactions with clients every single day. </p><h3>The Expertise We’re Looking For</h3><ul><li>FINRA Series 7 &amp; 63 licensed; Series 65 or 66 licensed and appropriate state registrations OR ability to acquire series 65/66 upon hire</li><li>1-3 years in financial services with an emphasis in providing an excellent customer experience</li><li>Planning experience and knowledge of financial markets and products</li><li>Strong social skills and the ability to deliver highly personalized service to each client</li><li>Ability to find success in a dynamic, deadline driven, and detailed compliance environment</li><li>Ability to think creatively and be comfortable making decisions with the support of your team</li><li>Degree and/or other professional certifications are helpful; if you don’t already have a CFP or degree, our Tuition Reimbursement program can help you obtain one</li></ul><h3>The Purpose of Your Role</h3><p>The Relationship Manager is a pivotal role within the branch team responsible for fostering client relationships and finding opportunities to deepen the relationship in meaningful ways. You will keep the Financial Consultants organized and ensure the daily work is carried with the client’s needs top of mind.</p><h3>The Skills You Bring</h3><ul><li>You are able to facilitate setting targeted appointments that improve engagement with clients</li><li>You are client oriented and bring great perspective on financial planning</li><li>You have a vested interest in being an advocate for your clients</li><li>You are professional with a polished communication style compatible with high net worth clientele</li><li>Being coachable, collaborative, and curious are your "go to" attributes</li></ul><h3>Our Investments in You</h3><h3>Fidelity’s greatest advantage is our people, and we believe it is important to approach life holistically. We offer a competitive total rewards package, including a stable base salary, to recognize associate achievements. And our benefit programs are designed to help you and your family strike the right balance. We offer training in-branch, regionally, nationally, and virtually to help you with all aspects of your business. You will not fail due to a lack of training or onboarding!</h3><h3>The Value You Deliver</h3><ul><li>You are key to the Fidelity relationship strategy</li><li>Deepening client relationships through long term mentorship</li><li>Collaborating with the Relationship Manager team company wide</li><li>Being responsible for the client contact strategy</li><li>Building long-lasting meaningful relationships with clients</li></ul>The base salary range for this position is $61,000 - $80,000 per year. <p>Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.</p><p>Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. </p><p><br>We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.</p><p>Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.</p><p>Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.</p><h3>Certifications:</h3>Series 07 - FINRA, Series 63 - FINRA<h3>Category:</h3>Relationship Management

Fidelity Investments

Relationship Manager - Torrance, CA

<p><strong>Responsibilities</strong></p><p>Howmet Fastening Systems (HFS) is seeking a <strong>CNC Operator V</strong> for the Fullerton, CA site. HFS is a business unit of Howmet Aerospace, headquartered in Torrance, California.&nbsp; We hold the number one global position in aerospace fastening systems, and we’re the North American leader in commercial transportation fasteners. Our high-tech, multi-material fastening systems are found nose to tail on aircraft and aerospace engines. Our products are also critical components of industrial gas turbines, automobiles, commercial transportation vehicles, and construction and industrial equipment. Requires the setup, operation and troubleshooting of CNC controlled machine tools to perform any sequence of programmed operation using programs and tool layouts provided.</p><p><strong>Essential Duties and Responsibilities</strong></p><ul><li>Selects and sets proper tooling as identified on tool layout to correspond with program.&nbsp;</li><li>Makes set-ups by using typical tooling fixtures and indicating target diameters, hole alignments, or spindle run-out.</li><li>Programs, loads and proves out program and runs and self-inspects first article samples.&nbsp; Adjusts set-up as necessary to conform to dimensions and tolerances.</li><li>Completes as directed all necessary documentation for each set-up.&nbsp; Such as S.P.C. charts, set-up checklist, first article verification, etc.</li><li>Run, monitor and troubleshoot equipment in production, adjusting set-up as necessary.</li><li>Monitor tool life and dimensional characteristics of product.&nbsp; Replenish tooling as directed.&nbsp;</li><li>Monitor process using S.P.C. techniques.</li><li>Performs routine preventive maintenance procedures on equipment.&nbsp; Assists maintenance in troubleshooting equipment by applying knowledge of individual machine characteristics.</li><li>Reads blueprints and has the knowledge to use micrometers, calipers, comparators, thread gauges, depth micrometers and dial indicators as needed.</li><li>Keeps work area clean, safe and in an orderly fashion on a daily basis.</li><li>Performs other tasks of equal or lesser skill as required.</li></ul><p><strong>Qualifications</strong></p><p><strong>Basic Qualifications</strong></p><ul><li>Minimum of five years related experience and/or training in machine shop operation running a variety of machine shop equipment including CNC equipment; or equivalent combination of education and experience.</li><li>Able to read/interpret part drawings, use quality tools (calipers, mics, comparators)&nbsp;</li><li>Ability to read and understand manufacturers drawings, catalogs, and other written or verbal instructions.&nbsp;&nbsp;</li><li>Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.&nbsp; Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.</li><li>Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire. Visa sponsorship is not available for this position.</li></ul><p><strong>Physical Demands:&nbsp;</strong>&nbsp;</p><ul><li>Must be able to lift/move 30 lbs. (may not exceed per EHS policies)&nbsp;</li><li>Must be able to stand for long periods of time&nbsp;</li></ul><p><strong>Preferred Qualifications:</strong>&nbsp;</p><ul><li>Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.&nbsp;</li><li>Ability to deal with problems involving several concrete variables in standardized situations.</li><li>Fastener/aerospace manufacturing experience</li><li>High school diploma or GED&nbsp;</li></ul><p><strong>Benefits/Salary:</strong>&nbsp;</p><p>The position includes competitive wages and a comprehensive benefits package available day one of hire, including health insurance (medical, dental, vision), excellent 401k matching program, paid holidays and vacation. Howmet Aerospace curates a strong working environment through opportunities for career progression, community engagement activities, and flexible schedules contingent upon role and location.&nbsp; The salary range for this position is $27.32 to $46.45.&nbsp;</p><p><strong>About us</strong></p>﻿Howmet Aerospace Inc. (NYSE: HWM), headquartered in Pittsburgh, Pennsylvania, is a leading global provider of advanced engineered solutions for the aerospace and transportation industries. Our primary businesses focus on jet engine components, aerospace fastening systems, titanium structural parts and forged wheels. With $7.4 Billion in revenue in 2024, our products play a crucial role in enabling fuel efficiency and lightweighting, contributing to our customers’ success and making a positive impact on the world. To learn more about the way Howmet Aerospace Inc. is advancing the sustainability of our customers, markets, and communities where we operate, review the 2024 Environmental Social and Governance report at&nbsp;<a href="https://www.howmet.com/esg-report/" target="_blank">www.howmet.com/esg-report</a>. Follow: <a href="https://www.linkedin.com/company/howmet-aerospace" target="_blank">LinkedIn</a>, <a href="https://twitter.com/howmetaerospace" target="_blank">Twitter</a>, <a href="https://www.instagram.com/howmetaerospace/" target="_blank">Instagram</a>, <a href="https://www.facebook.com/Howmetaerospace/" target="_blank">Facebook</a>, and <a href="https://www.youtube.com/howmetaerospace" target="_blank">YouTube</a>. Equal Opportunity Employer: Howmet is proud to be an Equal Employment Opportunity employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other applicable legally protected characteristics. If you need assistance to complete your application due to a disability, please email&nbsp;<a href="mailto:TalentAcquisitionCoE_Howmet@howmet.com" target="_blank">TalentAcquisitionCoE_Howmet@howmet.com</a> <p><strong>About</strong></p>Howmet fastening systems are the premier aerospace and industrial fasteners, latches, bearings, fluid fittings and installation tools. Our products are used nose to tail on commercial and military defense aircraft, as well as on jet engines, automobiles, commercial transportation vehicles, wind turbines, solar power systems, and construction and industrial equipment.

Howmet Aerospace

CNC Operator V - First Shift

<p>&nbsp;<strong>Position Functions:</strong>&nbsp;</p><p>The Conference Coordinator is a flexible and quickly adaptable team player who knows how to use her/his personal spirituality, skills and talents to support the needs of Conferences of Charity throughout the Archdiocese Los Angeles. &nbsp;The Coordinator requires a level of motivation and be able to create relationships with clergy and community representatives to better serve and promote the work of the Society. &nbsp;Relational skills and an outgoing personality allow this candidate to successfully recruit, train, form and motivate church volunteers to serve. The Coordinator helps to facilitate opportunities for our members to grow in spirituality, friendship and service. The coordinator works with a team to provide support with: Spiritual Formation; training; meeting deadlines for annual reports and legal filings; &amp; annual events. Coordinator utilizes great mediation and problem-solving skills to resolve possible conflicts with friends and among members. A passion to serve and a can-do attitude are required! &nbsp;</p><p><strong>Responsibilities:</strong></p><ul><li>Daily communication with volunteer members working in their local communities to assist them in living out the Mission of the Society.</li><li>Passion for the mission of the Society to attract, recruit, train, and retain membership.</li><li>Communicate with parish staff and leadership, i.e. priests and deacons, to establish new conferences/groups of the Society and to revitalize existing ones.&nbsp;</li><li>Requires a moderate amount of weeknight work and travel.&nbsp;</li><li>Requires a modest amount of weekend work and travel.&nbsp;</li><li>Biannual national travel.</li><li>Support member development in Vincentian Spirituality by studying and learning the Rule of the Society, and explanation of basic Catholic social teaching.</li><li>Conduct training, and workshops on Vincentian formation, spirituality, history, accountability, culture, etc., as provided in training materials from the National Council of the Society.</li><li>Assist in conflict resolution amongst volunteer members, and or those they serve, and or community members.</li><li>Support Conferences in their completion of necessary Annual and on-going reporting, documentation, and filing as required by our National Council and government agencies.&nbsp;</li><li>Support team members during all Vincentian events throughout the year with planning, execution and follow up for each event. &nbsp;</li><li>Daily in office availability to receive emails, phone calls and in-person visits for assistance and referral from those we serve.</li><li>Work with a team in the establishment of annual goals, tracking and reporting data.</li><li>Other duties as assigned.</li></ul><br><br><p><strong>Requirements:</strong></p><ul><li>BA/BS degree or equivalent in a related field preferred/or High school diploma or GED is required, along with relevant experience.</li><li>Fully bilingual in English and Spanish preferred. Korean language proficiency is very helpful. &nbsp;&nbsp;</li><li>Manages daily schedule; evening and weekend availability required.&nbsp;</li><li>Driver's license preferred</li><li>Knowledge of Catholic faith and parish life.&nbsp;</li><li>Working knowledge of social media and social networks.</li><li>Understanding of the Rule, structure, mission, and objectives of the Society. &nbsp;</li><li>Prior volunteer-support experience recommended.&nbsp;</li><li>Excellent computer skills; experience in MS Word, Excel, Power Point, and Outlook; great internet research abilities required. &nbsp;Great communication skills required, oral and written. &nbsp;Excellent problem-solving skills; Good natured; Helpful attitude; and thrives in a busy environment.&nbsp;</li></ul><p><strong>Working Conditions &amp; Physical Work Demands:</strong></p><ul><li>Stoop, kneel, bend at the waist and reach daily.</li><li>Lift and move up to 50 lbs. unassisted.</li><li>Regular and on-time attendance is critical; hours occasionally exceed 40 hours per week.</li></ul><p>Full-time employees are offered medical, dental, vision, and 403b options. The Society will cover 90% of the costs for medical, vision, and HMO dental benefits.</p><p>SVDPLA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.</p><p>The Society of Vincent de Paul will consider the employment of qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box) Ordinance.</p><br><br><br><br><p>PI281459242</p>

Vincentian Services District Coordinator

<br>                    This internship is with Radial Entertainment in Los Angeles, CA, but is part of the Academy Gold Program, an 8-week internship enhancement program that incorporates learning opportunities including an intensive two-day orientation, weekly panels, exclusive networking events, workshops, screenings, and mentorship opportunities with Academy members. To learn more, please visit the Academy Gold page:&nbsp;<a href="https://www.oscars.org/gold-rising" target="_blank">https://www.oscars.org/gold-rising</a><br><br><strong>The Role</strong><br>Radial Entertainment is a global entertainment company operating FilmRise and Shout! Studios brands, and a diverse library of over 70,000 movies and episodes in a wide variety of genres including classic TV, horror, award-winning films, classics, animation creator content and more. The company delivers high-quality entertainment across all major consumer platforms including FAST channels, AVOD, SVOD, TVOD, physical product, and theatrical film.<br>We are searching for a <strong>Hybrid Publicity Intern</strong> for Summer 2026 to join our team in our Los Angeles office. The publicity department is a busy, three-person team, giving an intern ample opportunity to get hands-on experience in all areas of entertainment publicity. A successful candidate is extremely organized, proactive, and assertive; additionally, the candidate will also have a strong interest in developing a career in entertainment publicity. This is a paid, part-time position with a 20 to 25-hour weekly commitment.<br><br><strong>Reports to: </strong>Senior Director, Publicity<br><strong>Exemption Status:</strong> Non-Exempt<br><strong>Rate:</strong> TBD /hour 3-4 days a week (negotiable); up to 3 months<br><strong>Paid Time Off: </strong>24 hours of sick leave<br><br><strong>Core Responsibilities</strong><br>• Compile press clips<br>• Research new outlets and contacts<br>• Assist in updating/maintaining press contact database<br>• Complete press mailings<br>• Assist with writing press materials<br>• Assist with maintaining online press room<br>• Assist with market research and other aspects of our titles delivered via theatrical<br>release, digital platforms, EST, broadcast television and physical media<br><br><strong>Requirements</strong><br>• Knowledge of entertainment industry and platforms is a plus;<br>• A major in public relations or communications is a plus;<br>• Experience with Quickbase, Meltwater /Cision, and email marketing software is a plus;<br>• Strong interest and appreciation for entertainment and pop culture is preferred;<br>• Ability to take direction and work well with others is required;<br>• Excellent verbal/written communications, organizational and interpersonal skills is required;<br>• A high proficiency in Microsoft Office programs is required.<br><br><br>#LI-DNI                <br>

Academy Of Motion Picture Arts and Sciences

Academy Of Motion Pictures

Radial Entertainment Publicity Intern, Summer 2026 (Gold Rising)

<br><b>Department:</b> Visitor Services<br><b>Reports to:&nbsp;</b>Director, Visitor Experience<br><b>Job Type:</b>&nbsp;Part-time – Regular&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br><b>Job Classification:&nbsp;</b>Hourly (Non-exempt)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br><b>Workplace Location:</b>&nbsp;Los Angeles – Academy Museum<br><b>Compensation:&nbsp;</b>$20.00 per hour&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<br><br><b>Summary/Objective:</b><br>Visitor Services Associates focus on on-site sales of the Museum’s programming, membership, group sales, and retail offerings while also creating a welcoming environment for the Museum’s audiences. Proactively and energetically engaging with our visitors, Associates will be trained in customer service and sales skills as well as security regulations. Visitor Services Associates will move between the Winkler Welcome Center, the Academy Museum Store, the Oscars Experience gallery, and other posts throughout the day on a flexible, as-needed basis.<br>&nbsp;This position is represented by a union.<br><strong>Essential Functions of the Job:</strong><ul><li>Work well with people of diverse backgrounds and experiences. </li><li>Champion the museum’s mission.</li><li>Warmly welcome visitors to the museum with a friendly demeanor and initiate engagement to launch their experience with information on all Museum offerings, including exhibitions, events, daily activities, film screenings, group sales, retail products, and Fanny’s Restaurant and Café.</li><li>At the Winkler Welcome Center, handle cash transactions and assist visitors with tickets to the museum, screenings, and special events.</li><li>Sell Museum merchandise and related products in the Academy Museum Store. </li><li>Sell tickets and staff at the Oscars Experience gallery.</li><li>Focus on sales of Museum memberships at all sales locations.</li><li>Handle group sales inquiries, support group check-in, and ensure groups are prepared for their visit. </li><li>Act as a communications representative for the museum, assisting via phone and email and providing excellent customer support to our visitors. </li><li>Support events hosted by the museum, including screenings, activations, and special programs.</li><li>Demonstrate skill in addressing customer complaints and concerns with patience and empathy.</li><li>Demonstrate a commitment to upholding the museum’s values and mission. </li><li>Attend department meetings/huddles, read departmental memos, and remain aware of all policy updates. </li><li>Other duties as assigned.</li></ul><br><strong>Required Competencies:&nbsp;</strong><ul><li>A high school diploma or equivalent certificate of completion.</li><li>1+ years of sales or hospitality experience (e.g., customer service, retail, other front-facing roles).</li><li>A commitment to diversity, equity, accessibility, and inclusion. </li><li>The drive and energy to play a key role in the success of the Museum.</li><li>Flexible and highly adaptable; maintains a positive attitude when asked to shift priorities. </li><li>A strong candidate is energized by people. </li><li>The ability to be proactive and use independent judgment and initiative. </li><li>Experience with security issues is a plus.</li><li>The availability to work nights, weekends, and holidays.</li></ul><br><b>Physical Demands: </b><ul><li>Frequently move about all posted positions. </li><li>Ability to be stationary 50% of the time and always remain alert.</li><li>Must be able to position self to stoop, kneel, crouch, or crawl. </li><li>Ability to move and transport at least 25 Ibs. </li></ul><br><b>Required Vaccination:</b> Full vaccination against COVID-19 is required, including any booster vaccinations as applicable.<b>&nbsp;Exception: Medical and religious accommodations approved by the Office of People &amp; Culture.&nbsp;</b><br><br><br><br>@museumLI                <br>

Visitor Services Associate

<p><b>Salary Range:&nbsp;</b>&nbsp;$55,245.00&nbsp;(Min.) -&nbsp;$69,045.00&nbsp;(Mid.) -&nbsp;$82,867.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Customer Engagement and Experience Compliance and Quality Auditor II is responsible for evaluating the accuracy, compliance, and quality of customer interactions within L.A. Care’s Customer Engagement and Experience operations. This position conducts targeted audits of member interactions, documentation, and service workflows to ensure adherence to federal/state regulations, Centers for Medicare and Medicaid Services (CMS) and Medicaid requirements, National Committee for Quality Assurance (NCQA) standards, internal policies, and customer service best practices. The Auditor identifies risks, trends, training needs, and opportunities for improvement while supporting regulatory readiness and service excellence initiatives.</p><h4>Duties</h4><p>Evaluates customer interactions across all channels (calls, chat, email, and correspondence) for accuracy, professionalism, empathy, and service quality. Verifies representatives provide correct benefit information, follow call scripts, and use approved language. Reviews documentation to ensure complete, timely, and accurate recording of member interactions. Audits customer interaction records to ensure adherence to CMS guidelines, state Medicaid rules, NCQA standards, Health Insurance Portability and Accountability Act (HIPAA), privacy regulations, and internal compliance policies. Identifies potential compliance risks such as benefit misinterpretations, incomplete disclosures, or policy deviations. Flags issues for corrective action and escalates high-risk findings per protocol. (50%)</p><p>Prepares detailed audit reports summarizing findings, trends, error types, and opportunities for improvement. Tracks performance results at the individual, team, and process level. Presents audit insights to leadership. (10%)</p><p>Participates in Root Cause Analysis (RCA) for recurring quality issues, compliance gaps, or service failures. Collaborates with internal teams to develop and implement corrective actions. Validates the effectiveness of remediation efforts through follow-up audits. (5%)</p><p>Provides feedback to key stakeholders regarding knowledge gaps, script deviations, or policy misunderstandings. Assists in creating or updating Quality Assurance (QA) scorecards, training materials, workflows, and Standard Operating Procedures (SOPs). Participates in calibration sessions to maintain scoring accuracy and consistency. (10%)</p><p>Assists with audit readiness for CMS, California Department of Health Care Services (DHCS), Department of Managed Health Care (DMHC), NCQA, internal audits, and other external oversight bodies. Maintains documentation and evidence supporting compliance with regulatory audit requirements. Supports quality improvement initiatives tied to Consumer Assessment of Healthcare Providers and Systems (CAHPS), Medicare Stars, grievance reduction, call accuracy, and member experience targets. (10%)</p><p>Works closely with internal teams to support operational excellence. Serves as a key resource on contact center quality and compliance expectations. (5%)</p><p>Performs other duties as assigned. (10%)</p><h4>Duties Continued</h4><h4>Education Required</h4>High School Diploma/or High School Equivalency Certificate<h4>Education Preferred</h4>Associate's Degree<h4>Experience</h4><p><strong>Required:</strong></p><p>At least 2 years of experience in health plan operations, contact center quality assurance, compliance auditing, or member services.</p><p>Experience in managed care customer service or contact center environments.</p><p><strong>Preferred:</strong></p><p>Experience with Medicaid/Medicare/Commercial requirements, CMS contact center standards, and NCQA regulations.</p><h4>Skills</h4><p><strong>Required:</strong></p><p>Strong knowledge of health plan benefits, customer service workflows, and contact center operations.</p><p>Familiarity with CMS call monitoring guidelines and regulatory requirements.</p><p>Excellent attention to detail and ability to identify compliance and quality issues.</p><p>Strong critical thinking, analytical, and documentation skills.</p><p>Excellent communication skills, with ability to deliver constructive feedback.</p><p>Proficient in QA platforms, CRM systems, and call monitoring tools.</p><p>Ability to maintain confidentiality and adhere to HIPAA/privacy standards.</p><p>Proficient in MS Office.</p><p>Ability to coach and train employees.</p><p><strong>Preferred:</strong></p><p>Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese.</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4>American Society for Quality - Certified Quality Auditor (ASQ - CQA) Certification<h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Medicaid, Medicare, Audit, Healthcare, Finance                                                    </p>

L.A. Care Health Plan

Customer Engagement and Experience Compliance and Quality Auditor II

<p><b>Salary Range:&nbsp;</b>&nbsp;$60,778.00&nbsp;(Min.) -&nbsp;$75,950.00&nbsp;(Mid.) -&nbsp;$91,166.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Category Specialist II supports the execution of L.A. Care’s category management strategies by conducting spend analysis, preparing reports, and assisting in sourcing events across assigned categories. This position partners with stakeholders to track savings, review contracts and invoices for compliance, and maintain accurate vendor and spend data within procurement systems. The Specialist ensures policy compliance and provides the foundational insights needed for sourcing execution and category strategy.</p><h4>Duties</h4><p>Support category management activities by conducting spend analysis, supplier research, and market benchmarking to identify savings opportunities and rationalize vendors. (25%)</p><p>Develop and maintain detailed reports on spend and vendor performance, contract expirations, and cost savings by using source-to-pay systems and advanced Excel/Business Intelligence (BI) tools. (15%)</p><p>Assist in sourcing execution by preparing Request for x (RFx) documentation, consolidating supplier responses, conducting cost/price comparisons, and supporting contract negotiations. (20%)</p><p>Partner with internal stakeholders to collect requirements, track supplier performance, and ensure accurate application of purchase orders, invoices, and contracts. (10%)</p><p>Ensure compliance with procurement policies and procedures by supporting contract review, validation of supplier terms, and accurate application of Accounts Payable (A/P) documentation. (5%)</p><p>Contribute to strategic initiatives including vendor rationalization projects, supplier onboarding, and process automation within source-to-pay platforms. (10%)</p><p>Provide project and administrative support for sourcing events, supplier scorecards, and quarterly business reviews. (5%)</p><p>Perform other duties as assigned, including supporting special projects and process improvement initiatives. (10%)</p><h4>Duties Continued</h4><h4>Education Required</h4>Associate's Degree in Business or Related FieldIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4><h4>Experience</h4><p><strong>Required:</strong></p><p>At least 2 years of experience in procurement, strategic sourcing, purchasing or contract management, analyzing data in a financial and legal context.</p><p>Ariba or similar experience with strong understanding of master data management.</p><p>Experience utilizing leading-edge analytics and research tools and technologies.</p><p><strong>Preferred:</strong></p><p>Experience in managing initial and ongoing Vendor Risk elements, including cyber.</p><p>Experience negotiating and managing supplier agreements for a wide variety of goods and services.</p><h4>Skills</h4><p><strong>Required:</strong></p><p>Familiar with procurement and sourcing concepts, practices, systems and procedures.</p><p>Quick and reliable learner with extreme attention to detail.</p><p>Highly organized multi-tasker with ability to independently spot issues and work through problems with minimal to no assistance.</p><p>Excellent verbal, written communication, analytical, organizational and presentation skills.&nbsp;</p><p>&nbsp;Familiarity with healthcare and legal terminology and methodology.</p><p>Ability to prepare amendments, contracts and basic legal documents from templates.</p><p>Proficient in Microsoft PowerPoint, Excel and Office.</p><p>Strong procurement skills to support vendor relationship management.</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Accounts Payable, Administrative Assistant, Relationship Manager, Finance, Administrative, Customer Service                                                    </p>

Category Specialist II

<p><b>Salary Range:&nbsp;</b>&nbsp;$135,136.00&nbsp;(Min.) -&nbsp;$175,676.00&nbsp;(Mid.) -&nbsp;$216,218.00&nbsp;(Max.)</p><p>Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time.<br><br>Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose.<br></p><h4>Job Summary</h4><p>The Director, Configuration develops and leads the strategy, execution, and continuous enhancement of authorization, benefit, pricing, provider, and&nbsp; configuration governance framework across L.A. Care’s core administrative platforms (QNXT) and associated tools. This position ensures that configuration is accurate, efficient, and designed to function as a preventative control mechanism mitigating downstream defects by strengthening upstream processes, validating requirements, and building predictable, repeatable system behaviors.</p><p>The Director oversees the full configuration life cycle – from impact assessment and requirements analysis through design, build, testing, and post-implementation validation, ensuring that changes are implemented with discipline and high reliability. The Director partners closely with cross-functional teams and other operational departments to ensure configuration supports a high-performing claims environment with strong control points, reduced rework, and timely, accurate adjudication.</p><p>The Director is responsible for directing all aspects of running an efficient team, including hiring, supervising, coaching, training, disciplining, and motivating direct reports.&nbsp; Develops strategic plans, drives change and influences critical business outcomes.</p><p>The Director drives skill development, accountability, and operational consistency within the team. This position also serves a key role in supporting enterprise initiatives that require coordinated, scalable, and well-governed configuration changes. </p><h4>Duties</h4><h4>Develops, and implements standards, quality gates and governance frameworks.&nbsp; Ensures that the core system configuration is executed with rigor, transparency, and precision. Strengthens upstream quality and operational readiness by leading disciplined change processes, anticipating downstream impacts, and establishing a consistent framework that reduces defects, improves accuracy, and enhances the reliability of the claims environment. Through active planning, structured governance, and strong cross-functional partnerships, ensures configuration supports a more standardized, predictable, and efficient operational ecosystem.</h4><h4>Oversees the end-to-end configuration life cycle including analysis, requirements validation, design, build, testing, migration, and post-deployment monitoring. &nbsp;&nbsp;Establishes standardized processes, documentation requirements, and quality gates to ensure accuracy, traceability, and reliable execution of configuration changes. &nbsp;&nbsp;Ensures configuration solutions support accurate adjudication and align with operational needs, regulatory requirements, and enterprise readiness.&nbsp; Leads development and maintenance of configuration standards, controls, and governance frameworks that promote consistency and reduce manual rework.</h4><h4>Collaborates with cross functional teams on configuration priorities, impacts, and implementation timelines.&nbsp; Partners in configuration quality assurance (QA) activities to validate accuracy, completeness, and compliance with internal standards and regulatory expectations and to ensure clarity of requirements, appropriate test scenarios, and full understanding of configuration logic.&nbsp; Supports operational readiness by coordinating clarification, defect research, requirement updates, and post-deployment validation support.<br><br></h4><h4>Ensures configuration work meets established quality gates.&nbsp; Leads issue identification and root-cause analysis for configuration-related errors, ensuring sustainable upstream fixes.&nbsp; Establishes and monitors process-level controls that prevent recurring defects and improve configuration accuracy over time.&nbsp; Tracks and trends configuration errors, collaborating on remediation planning, systemic improvements, and prevention strategies.</h4><h4>Duties Continued</h4><h4>Oversees benefit configuration, pricing methodologies, provider reimbursement logic, and other adjudication rules requiring technical precision.&nbsp; Ensures configuration environments support stable performance, controlled releases, and effective integration with system enhancements and updates.&nbsp; Partners with key stakeholders to support migrations, module updates, automation opportunities, and system changes that strengthen functional performance.</h4><p>Develops goals, objectives and actions plans for assigned staff which includes full management responsibility for the hiring, performance reviews, salary reviews and disciplinary matters for direct reporting employees. Foster and promote a culture of transparency, continuous improvement, accountability, and shared ownership of enterprise goals. Develops, and manages budgets, utilizing resources effectively.&nbsp;</p><p>Conducts strategic planning to utilize resources in order to meet current and future departmental and Enterprise-wide goals.&nbsp; Identifies and actualizes enhancements to support company vision.&nbsp;</p><p>Develops and maintains relationships with key stakeholders.&nbsp; Leads discussions on policy operationalization and oversees key policy perspective sharing.</p><h4>Leads, trains, and develops staff, ensuring technical competence, consistency, and high-quality execution.&nbsp;&nbsp;&nbsp; Fosters a culture of proactive issue identification, cross-functional communication, accountability, transparency, and continuous operational improvement.</h4><h4>Performs other duties as assigned.</h4><h4>Education Required</h4>Bachelor's DegreeIn lieu of degree, equivalent education and/or experience may be considered.<h4>Education Preferred</h4>Master's Degree in Business Administration or Related Field<h4>Experience</h4><p><strong>Required:</strong></p><p>At least 7 years of experience in a system configuration or managed care operations involving core administrative platforms (e.g. Cognizant QNXT).</p><p>At least 5 years of experience leading, supervising and/or managing staff in technical or operational environments.</p><p>Significant experience configuring benefits, pricing methodologies, provider payment logic, and related adjudication rules.</p><p>Extensive knowledge of Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), International Classification of Diseases (ICD)-10, DRG/ Ambulatory Payment Classification (APC), and pricing methodologies.</p><p>Advanced knowledge of and experience with American Health Information Management Association (AHIMA) coding standards.</p><p>Knowledge of and experience with utilizing Systems Development Life Cycle (SDLC), configuration change management methodologies, testing protocols, document standards, and best practices.</p><p>Experience supporting audits, corrective actions, and regulatory reviews.</p><h4>Skills</h4><p><strong>Required:</strong></p><p>Strong interpersonal leadership skills and an ability to motivate and develop talent while driving accountability.</p><p>Extensive understanding of the application of the Division of Financial Responsibility (DoFR) to claims processing.</p><p>Knowledge of SDLC procedures in planning system configuration changes (i.e., use of rigorous documentation, testing and quality assurance protocols prior to deployment of changes into production).</p><p>Advanced knowledge of standard programming and logic to facilitate the maintenance of system configuration files and tables, along with supporting documentation.</p><p>Strong ability to translate regulatory requirements and operational needs into clear, accurate system configuration.</p><p>Exceptional analytical, planning, organization, and communication skills.</p><p>Exceptional presentation skills, written and verbal communication skills, including executive communication skills with the ability to produce audit-ready documentation.</p><p>Proficiency with Microsoft Office and data/reporting tools.</p><p>Demonstrated ability to think long-term and develop strategies that align with the overall goals of the organization.</p><p>Demonstrated ability to make sound and timely decisions.</p><p>Demonstrated ability to adapt to changing situations and adjust strategies accordingly.</p><p>Demonstrated ability to adapt to a fast-paced and evolving environment and to lead others through change.</p><p>Excellent interpersonal skills for building relationships, fostering teamwork, and creating a positive work environment.</p><p>Excellent ability and knowledge in analyzing data, identifying problems, and making informed decisions, often in complex or ambiguous situations.</p><h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4><p><b>Salary Range Disclaimer:</b> The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.</p><p><b>L.A. Care offers&nbsp;a wide range of benefits including</b></p><ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul><p><br><strong>Nearest Major Market: </strong>Los Angeles                                                                            <br><strong>Job Segment: </strong>                    Claims, Medical Coding, Insurance, Healthcare                                                    </p>

502 Jobs in Long Beach, CA, USA