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<h4>Our Culture</h4>EDP is a rapidly growing company — with deep experience in retail and commercial propane sales, operations and finance. We provide safe, reliable propane service to residential, commercial, industrial, and agricultural customers from Connecticut to California.We service more than&nbsp;200,000&nbsp;customers in&nbsp;24&nbsp;states, with a presence in rural America as well as in major metropolitan areas. We have become a significant player in the propane industry, recognized in 2022, 2023 and 2024 as one of the Top Ten Propane Marketers by&nbsp;LP Gas Magazine. Since our inception in 2012, EDP has helped more than 44 owners of well-run propane businesses transition to their own “next chapter” while benefiting everyone involved.Responsibilities:<ul><li>Overseeing the overall operations, ensuring efficient and effective service delivery</li><li>Developing and executing strategic plans to drive business growth, expand market share, and increase profitability</li><li>Leading and managing a diverse team of professionals, including sales, operations, customer service, and technical staff</li><li>Establishing and maintaining strong relationships with key stakeholders, including customers, suppliers, and regulatory authorities</li><li>Monitoring industry trends, market conditions, and competitor activities to identify opportunities for innovation and improvement</li><li>Implementing and maintaining safety protocols, ensuring compliance with regulatory requirements and industry standards</li><li>Analyzing financial data, preparing budgets, and managing expenses to achieve financial targets</li><li>Collaborating with cross-functional teams to optimize processes, enhance service quality, and drive customer satisfaction</li><li>Representing the company at industry events, trade shows, and community engagements</li></ul>Requirements:<ul><li>Valid CDL license, with hazmat, tanker, and air brake endorsements must be retained.</li><li>6+ years of experience in an operations leadership role. Propane experience is a plus.</li><li>Excellent written and verbal communication skills with an emphasis on developing a positive rapport with employees and customers.</li><li>Detail oriented with the ability to take projects/tasks through to completion.</li><li>Strong time-management and organizational skills with the ability to effectively multi-task. Demonstrated problem-solving skills in a customer-focused environment.</li><li>Demonstrated skills in data analysis, strategic planning, measurements, and fiscal responsibility.</li></ul>We Offer Amazing Benefits!In addition to competitive wages, we are proud to offer a comprehensive benefits package to help support the physical and financial health of our employees and their families.Our benefits program allows you to customize your coverage, to select the best plans to meet your family’s needs while taking advantage of tax savings. Eligible employees have the option to enroll in any of the following options with many of them offering pre-tax premium deductions to lower your taxable income, thereby reducing your income taxes.<ul><li>Medical Insurance – multiple options to choose from</li><li>Dental Insurance</li><li>Voluntary Vision Insurance</li><li>Health Savings Account</li><li>Flexible Spending Account</li><li>Confidential Employee Assistance Program (EAP)</li><li>Voluntary Supplemental Life and AD&amp;D Insurance</li><li>Voluntary Short-Term Disability</li><li>401(K) with Company Match</li><li>Tuition Reimbursement</li><li>Propane discount</li></ul>As part of your comprehensive compensation package, we provide eligible employees with the following benefits at no cost:<ul><li>Paid Holidays &amp; Time Off</li><li>$50,000 Basic Life/AD&amp;D benefit</li><li>Long Term Disability</li></ul>Pay-$110,000-$135,000 yearly salary, depending on experience&nbsp;Equal Opportunity Employer Minorities/Women/Protected Veterans/DisabledThis job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.

General Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Global Accounting Policy and Advisory (GAPA) is a team of highly skilled controllers who focus on providing guidance and consultation to business partners on a variety of accounting and reporting matters.&nbsp; The team is responsible for producing, maintaining, and controlling high quality accounting policies and related documentation for the Company, advising senior leaders on complex issues concerning accounting and SEC reporting, and interacting with outside experts to ensure that AXP’s application of the technical standards reflects up-to-date external perspectives.The Vice President, M&amp;A Controller position is a highly visible role within the GAPA organization, with a specific focus on supporting mergers and acquisitions and other investment transactions.&nbsp; The individual’s primary business partner is Amex’s Corporate Development team whose members are responsible for analyzing, negotiating, and executing all buy / sell transactions, and related strategic initiatives.&nbsp; The M&amp;A Controller’s ultimate remit is to provide end-to-end finance and finance related support to deal teams throughout the different phases of M&amp;A projects. In addition, the M&amp;A Controller will participate in reviewing complex non-M&amp;A accounting topics that emerge during contract negotiations as well as from our evolving business. Key areas of focus for this role include:<ul><li>Advising Corporate Development and other deal team members (e.g., Legal, HR, Planning and Forecasting) on technical accounting matters critical to deal structuring, financial modelling /scenario analyses, business integration, restructuring, and divestitures or carve-outs</li><li>Leading or coordinating buy- and sell-side due diligence, and participating in drafting of contract terms and related negotiations</li><li>Functioning as a single point of contact within Finance for deal teams by developing, maintaining, and leveraging a strong network of relationships among various departments within the broader organization (e.g., Global Financial Operations, Treasury, Tax, External and Regulatory Reporting)</li><li>Preparing and delivering briefings to senior members of Amex management</li><li>Researching, resolving and documenting all US GAAP and IFRS (where applicable) technical accounting issues arising from M&amp;A transactions</li><li>Participating in broader accounting policy setting, consulting, and monitoring activities by providing subject matter expertise in certain topical areas, including (but not limited to) business combination, consolidation, goodwill, intangible assets, and equity method of accounting</li><li>Monitoring emerging accounting guidance and participating in the drafting of comment letters for proposed changes in accounting guidance that may impact American Express</li><li>Crafting strong business partnerships across functions both within American Express and externally</li><li>Establishing a leadership presence within the Controllership organization, through direct oversight of a small team, as well as formal and informal mentoring relationships</li></ul>Skills and Qualifications<ul><li>Bachelor’s degree in Accounting or Finance preferred&nbsp;</li><li>Certified Public Accountant (CPA) required</li><li>10+ years' experience in public accounting and/or an M&amp;A accounting focused role at a large public company</li><li>Big 4 National Office or transaction services group experience preferred, with validated transactional experience in such M&amp;A related accounting topics as business combinations (ASC 805), investments (ASC 320, 321 and 323), consolidation (ASC 810), debt vs. equity (ASC 480), fair value measurement (ASC 820), revenue recognition (ASC 606), leases (ASC 842), and derivatives (ASC 815)&nbsp;</li><li>Validated people management experience</li><li>Excellent verbal and written communication skills; ability to effectively communicate status, issues, risks and opportunities with senior leadership team</li><li>Proven ability to explain complex technical topics and concepts to diverse audiences who are non-experts – e.g., interaction with business partners, collaboration with other controllers, internal trainings, etc.</li><li>Ability to apply technical accounting concepts to new and evolving areas of the business, including where no clear guidance exists</li><li>Consistent record of developing high profile, influential and collaborative relationships across teams, functions and organizational layers</li><li>An interest in the application of managerial concepts and techniques in areas such as innovation, inspiration, employee development, mentoring and engagement</li></ul>Salary Range: $176,750.00 to $282,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Vice President, M&A Controller

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsibilities:<ul><li>Work with cross-functional teams, fostering a culture of technical excellence, collaboration, and innovation.</li><li>Lead and collaborate within Agile teams to deliver chatbot-related data features, support business and product changes, and drive sprint prioritization.</li><li>Stay current with emerging database technologies, big data platforms, and AI/ML capabilities—driving adoption of best practices across the organization.</li><li>Convert logical chatbot data architectures into robust physical designs; develop and test database solutions supporting natural language processing and chatbot intent systems.</li><li>Administer and optimize databases, data warehouses, and datamarts to ensure performance, scalability, and reliability.</li><li>Diagnose and resolve chatbot data performance issues—ensuring optimal replication, high availability, and effective analytical strategies.</li><li>Develop and enforce standards for chatbot data management, security, and governance, while contributing to tooling and methodology decisions.</li><li>Enhance Big Data strategies by designing advanced indexing, partitioning, and query optimization solutions to support real-time chatbot decision making.</li><li>Partner with product and business teams to align chatbot engineering solutions with enterprise objectives and customer experience goals.</li></ul>Education &amp; Knowledge:<ul><li>Bachelor’s degree in Computer Science, Computer Engineering, or related field (or equal experience).</li><li>Strong knowledge of&nbsp;Big Data / NoSQL design and development&nbsp;(document, column family, graph data stores).</li><li>Deep understanding of&nbsp;database management systems: storage formats, replication, encryption, performance tuning, and high availability.</li><li>Proficiency with&nbsp;distributed systems, algorithms, and both relational &amp; non-relational databases.</li><li>Familiarity with&nbsp;machine learning, AI, relational database systems, and open-source data technologies.</li></ul>Experience:<ul><li>Proven experience in&nbsp;data engineering, chatbot systems, or related roles.</li><li>Expertise in&nbsp;SQL and Python&nbsp;(Java or other programming languages a plus).</li><li>Hands-on experience with database ecosystems such as&nbsp;HBase, Hive, GCP tools, NoSQL (MongoDB, Cassandra, Redis, Couchbase), BigQuery, Spanner, PostgreSQL, Oracle, or DB2.</li><li>Background in&nbsp;chatbot-specific data pipelines, conversational AI metrics (e.g., RAG response rate, temperature impact), and NLP model integration&nbsp;is highly desirable.</li><li>Strong experience in&nbsp;performance tuning for Big Data and AI workloads.</li><li>Knowledge of&nbsp;Agile, Scrum, XP, or other modern software delivery methodologies.</li><li>Infrastructure design expertise (e.g., storage integration, cloud data services).</li><li>Experience with ServiceNow data.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Data Engineer - Digital Workplace

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Resy is the American Express global dining platform. Our mission is to power the world’s best restaurants, using technology to imagine the future of hospitality.Our customers discover the amazing world of restaurants thanks to our content-rich website and innovative mobile app. Our diners are insiders, and we love having them at the table.We’re hiring, too. Interested in joining our team of restaurant-obsessed explorers? Right this way.ABOUT THE ROLE:We are seeking a Sales Manager to lead our New York regional sales team, one of Resy’s highest-priority and most competitive geographies. You’ll manage a team of both field and inside sellers focused on acquiring top-tier restaurants across NYC’s five boroughs and surrounding areas.This role requires a hands-on, data-driven leader with a proven ability to coach talent, execute GTM strategy, and drive measurable results in a dynamic market. You’ll partner cross-functionally with Strategic Partnerships, Customer Success, Marketing, Product, Implementation, and Revenue Operations to ensure we win the right accounts, tell the right stories, and continue to grow Resy’s market leadership in New York.WHAT YOU'LL DO:<ul><li>Lead, coach, and develop a diverse team of quota-carrying Account Executives (field and inside) to exceed monthly and quarterly revenue targets.</li><li>Drive regional GTM execution aligned with Resy’s NYC strategy, ensuring full coverage of territory, vertical, and partner opportunity.</li><li>Forecast pipeline, manage performance, and run structured sales cadences—balancing near-term bookings with long-term market positioning.</li><li>Coach team members on discovery, pitching, objection handling, and product/industry fluency.</li><li>Ensure consistent execution of prospecting activities including cold calling, email outreach, drop-ins, and referral generation.</li><li>Partner with cross-functional teams to:<ul><li>Launch hyperlocal campaigns targeting high-value neighborhoods and hospitality groups</li><li>Tailor product storytelling to fit needs of various restaurant styles (Michelin star, casual, critically acclaimed)</li><li>&nbsp;Identify blockers and product opportunities based on field learning</li><li>Champion a high-performance culture rooted in accountability, resilience, and hospitality-first thinking.</li></ul></li></ul>WHO YOU ARE:<ul><li>5+ years of B2B sales experience, ideally in SaaS or tech-enabled services.&nbsp;</li><li>At least 2 years in sales leadership or management.</li><li>Deep knowledge of sales pipeline management, forecasting, and sales methodologies (e.g., MEDDIC, Sandler, Challenger).</li><li>Proven success in hiring, ramping, and coaching AEs.</li><li>Experience working with SMBs and mid-market businesses, ideally in geo-assigned territories.</li><li>You are data-literate, emotionally intelligent, and performance-driven.</li><li>You model resilience, clarity, and coaching mindset—especially through change.</li><li>&nbsp;Experience using Salesforce, Outreach, and similar tools for team and deal management.</li><li>Plus is strong understanding of the restaurant ecosystem, including operational, financial, and service-oriented decision-making.</li></ul>Salary Range: $69,750.00 to $128,000.00 annually + sales incentive + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Sales Manager, Resy [NYC]

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The Systems Change Office (SCO) Director is a critical leadership role in Financial Reporting Quality Assurance Organization (FRQA) within Corporate Controllership, in support of the Regulatory Reporting Automation program. This role is responsible for leading the Change Management team, in charge of driving the definition, gathering, exploration, analysis, and system maintenance of changes to Regulatory Requirements and the end-to-end automation through the Finance Modernization Data Pipeline, leading program and change governance efforts for finance / regulatory reporting platforms.&nbsp;This role is responsible for the ownership of the Change Management Policy for regulatory reporting automation and will oversee the delivery of key milestones for Project Guardian, including but not limited to documenting, understanding, and defining the core framework and change management tooling (including mechanisms for monitoring, reviewing, implementing, and validating applicable changes) for internal and external drivers, supplementing documentation that will evidence changes from initiation, review, and approval to the implementation of the change.The Systems Change Management team oversees key processes that support data and regulatory change requirements, and closure of open risks associated with our change management process for Project Guardian. The team is responsible for elevating audit and compliance change controls for regulatory reporting automation, financial systems coordination and orchestration across Controllership Product Owners, Report / Business Owners and Technology teams. This includes triaging and validating changes to the maintenance and update of our data solutions (e.g., manual / static reference tables) with the highest degree of confidence of new data flow and data system requirements (or the deactivation / decommission of these systems).The Director of the Systems Change Office must be a highly analytical, well-organized, data-driven individual with exceptional leadership, time management and a high degree of technical skills confident in presenting, highly complex system, and organizational change technicalities in simple terms to upper management and executive leadership, to drive critical enterprise decisions. Responsibilities include, but are not limited to:<ul><li>Drive the Finance-Controllership Regulatory Reporting Automation change management strategy and lead the Program Governance of Finance Modernization data requirements.</li><li>Owner of the Change Management Policy for regulatory reporting automation that defines the core framework that includes mechanisms for monitoring, reviewing, implementing, and validating applicable changes stemming from internal and external drivers.&nbsp;</li><li>Owner of the Supplemental documentation that will evidence changes from initiation, review, and approval to the implementation of the change (e.g., policies / procedures / framework). Strategic leadership to conduct change management strategies on existing processes and automated data sources to understand and support Point of Arrival (POA) process designs.</li><li>Lead and guide the analysis efforts to determine changes to data portfolios, regulatory reports, and controls, designing processes and policies that identify in key scenarios how to report on these scenarios in alignment with regulatory guidance.</li><li>Lead the identification of business requirements and development of functional requirement documentation for new reports, new data sources and attributes, including design, prototyping, testing, and implementation of report owner and regulatory requirements.</li><li>Responsible for leading the fulfillment of governance requirements for regulatory reporting and data changes. </li></ul>Minimum Qualifications:<ul><li>Bachelor's Degree in Finance/Accounting and/or Information Technologies (masters preferred).</li><li>10+ years of work experience in Project Management / Change Management.</li><li>10+ years of work experience in Banking / Regulatory / Financial / Technology Services.</li><li>Excellent relationship building, presentation and collaboration skills with proven people leadership experience and ability to attract, engage / retain talent and facilitating a network of strong relationships across the organization.</li><li>Experienced in Agile delivery concepts or other project management methodologies.</li><li>Experience in technical requirements writing for technology development and / or finance regulatory reporting, for banking software development.&nbsp;</li><li>Experience in data analytics, Data Quality (DQ) and identifying data issues driving change.</li><li>Experience in the use and / or automation of change management tracking systems (e.g., JIRA, Rally, BPM, Workflow applications, etc.)</li><li>Experienced in the application of change management models, methodologies and frameworks, e.g., ADKAR, Kotter, McKinsey</li><li>Experienced in the creation of product prioritization and decisioning models, e.g., MOSCOW, Kanban, etc.</li><li>Experienced in the application of change resistance models, e.g., Kubler-Ross, Maurer, PDCA</li><li>Experience with of MS Excel, Power Query, and other analytical tools, e.g., Tableau.</li><li>Critical thinking and complex problem-solving skills (data application).</li><li>Excellent written and verbal communications with ability to communicate highly complex concepts and processes in simple terms and pragmatically.</li><li>Exhibits organizational skills with the ability to meet/exceed critical deadlines and manage multiple priorities, delivering high quality service with passion and exceeding expectations.</li><li>Displays thought leadership, drive process, and support work/life balance initiatives.</li></ul>Preferred Qualifications:<ul><li>Understanding systems integration across complex system architecture.</li><li>Understanding of Oracle General ledger and FAH accounting rules.</li><li>Python, R, Machine Learning and Data Automation / Visualization techniques</li><li>SQL and data analysis experience.</li><li>Strong knowledge and working experience in regulatory regulations and reporting is required and any exposure to US regulations is preferred.</li><li>Working exposure in development of financial data domains to support regulatory and analytical requirements for large scale banking/financial organizations.</li><li>Communication Management/proficiency with PowerPoint.</li></ul>Project Guardian&nbsp;Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Systems Change Office

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The SOX Governance and Advisory team within Controllership (1LOD) plays a critical role in supporting the enterprise by developing and executing a risk-based plan to assess and enhance the company’s internal controls over financial reporting. The team runs a robust governance framework to ensure compliance with the company’s 2LOD objectives and requirements of the Sarbanes-Oxley Act.The team is looking for a highly motivated and detail-oriented SOX IT Risk Advisory Manager to join our growing team. This role will help to ensure that Amex's internal controls over financial reporting with respect to IT systems and applications are in compliance with SOX. The Manager will identify and assess relevant technology controls, focusing on the relevant risks for financial reporting across all of our in-scope applications and supporting infrastructure. This will include IT General Controls covering system security, logical and physical access controls, software development and change management processes, backup recovery procedures, and cybersecurity controls as well as IT Application Controls that ensure data integrity and timeliness. The role involves extensive collaboration with Technology teams, application and process owners, related Control Management functions, and internal and external auditors.The Manager, SOX IT Risk Advisory will:<ul><li>Collaborate with Business, Technology, Finance, SOX Governance and Testing, and internal and external audit teams for matters related to SOX technology controls</li><li>Work with the SOX Governance team to ensure SOX scope alignment</li><li>Identify key technology and data risks relevant to ICFR and work with the SOX Testing team to mitigate risks and strengthen SOX controls</li><li>Consult on the control design and implementation of required and repeatable IT controls with process owners to meet regulatory requirements, including for new products, processes, and system implementations, ensuring appropriate internal controls are in place</li><li>Serve as a subject matter expert on technology-related SOX risks and controls and provide guidance to business and technology stakeholders</li><li>Support training and communications as needed on relevant technology risks and controls practices for the enterprise</li></ul>Required Qualifications:<ul><li>4+ years of IT controls auditing and/or consulting</li><li>Demonstrated experience understanding business and IT processes and identifying and assessing associated ITGCs, ITACs, interfaces, and key reports</li><li>IT and IS risk domain knowledge best practices and principles</li><li>Strong understanding of financial reporting risk and requirements of the Sarbanes-Oxley act as well as internal control frameworks (e.g., COSO)</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from Business and Technology owners</li><li>Strong written and verbal communication skills to articulate risk/control insights to both technical and non-technical stakeholders</li><li>Demonstrated history and ability to work with multiple teams, spread over geographies and with varying backgrounds</li></ul>Preferred Qualifications:<ul><li>Bachelor's degree in Management Information Systems, Information Technology, Computer and Information Science, Accounting, Business, or a related field</li><li>Relevant professional certifications such as CISA, CISSP, CPA, CISM, or CRISC&nbsp;</li><li>Knowledge in Oracle, security, and cloud technologies</li><li>Knowledge of industry best practices for technology controls including frameworks from ISACA, NIST, ISO, and ITILGuardian</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Manager – SOX IT Risk Advisory

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our&nbsp;company values&nbsp;and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.Membership Portfolio Services, within our US Consumer Services Business, is responsible for developing and scaling several growing businesses that are strategically important to American Express. We are developing unique and differentiated ways to strengthen the Membership Model by connecting Card Members with Merchants that create opportunities to help drive our growth over the mid-to-long term.How will you make an impact in this role?The Senior Manager, Amex Offers Oversight &amp; Excellence sits within the Amex Offers Digital Media team reporting to the Director, Global Enablement &amp; Oversight. This individual will be responsible for advancing oversight and excellence across Amex Offers including sourcing, capabilities and 3rd party partnerships globally. This individual will be responsible for owning and executing a holistic Offers excellence strategy focused on ensuring control management adherence, continuous improvement and streamlining of end-to-end execution processes, identification and implementation of controls that detect and protect.&nbsp;Key Responsibilities:<ul><li>Support operational excellence activities including regulatory/audit queries, ensuring alignment and coordination across Amex Offers and key partners&nbsp;</li><li>Own all Amex Offers compliance and AEMP policy initiatives, including the development and management of Risk Control Self Assessment (RCSA) to ensure ongoing business relevance, as well as the execution of ongoing control testing and annual version reviews.&nbsp;</li><li>Establish and own an Offers excellence training curriculum to support onboarding, education, and relevant updates regarding execution tools and processes.&nbsp;</li><li>Build and maintain relationships with partners across the organization including Control Management, Risk and GCO. Drive the creation and ongoing improvements of processes involving Amex Offers marketers and enable two-way feedback.&nbsp;</li><li>Execute critical Risk Controls testing</li><li>Lead B30</li></ul>Minimum Qualifications:<ul><li>Strong understanding of marketing principles, process, and best practices.&nbsp;</li><li>Experience in marketing operations, process improvement, or project management.&nbsp;</li><li>Experience with internal compliance and operational risk management frameworks (e.g. Process Risk Self-Assessments, Risk Control Self-Assessments, Operational Risk Events, etc).&nbsp;</li><li>Excellent analytical skills and the ability to interpret data to drive decision-making.&nbsp;</li><li>Exceptional communication skills with the ability to collaborate effectively across teams and levels of the organization.&nbsp;</li><li>Strong organizational skills and attention to detail, with the ability to manage multiple projects and priorities simultaneously.&nbsp;</li><li>Proven ability to drive change and implement initiatives to improve operational efficiency and effectiveness.&nbsp;</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior Manager - Operations and Oversight

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Merchant Services (GMS) Marketing is dedicated to bringing buyers and sellers together and transforming how American Express is welcomed. GMS Marketing is responsible for partnering with GMS markets to drive profitable growth, accelerate Merchant acceptance and enhance the value of acceptance to Merchants and Card Members at scale. We focus on enhancing our relationships with millions of Merchants of all shapes and sizes, and our geographic purview includes many commerce hubs across the globe.How will you make an impact in this role?This position sits on the U.S. Merchant Marketing team and provides an exciting opportunity to strengthen marketing skills, gain external partner management experience, and work with highly collaborative teams across USMM and other business units. The Senior Analyst will play a key role in developing multi-channel go-to-market strategies, leading campaign execution, and implementing innovative ideas into new and existing projects to drive incremental performance that will help reach USMM goals.Responsibilities:<ul><li>Monitor, report and analyze campaign results, providing recommendations to enhance future campaigns.</li><li>Manage development, execution and reporting of key Enterprise-wide campaigns and go-to-market strategies with a focus on email marketing.</li><li>Own approval requests from key stakeholders to ensure messaging, value, and priorities are unified across USMM, Legal, Brand, and more.</li><li>Manage the Growth Marketing team budget, meeting all hurdles and commitment deadlines.</li><li>Stay up to date on external trends and identify opportunities to strengthen our campaigns through new Test &amp; Learn opportunities.</li></ul>Minimum Qualifications:<ul><li>Bachelor’s Degree or equivalent experience and 2-3 years industry relevant digital marketing or digital agency experience</li><li>Strong understanding of marketing tactics and performance metrics, especially email marketing; familiar with implementing campaigns across channels</li><li>Detail oriented project management skills and knowledge of approval and compliance processes</li><li>Strong written and verbal communications skills, with a knack for distilling down complex ideas into customer-friendly language.</li><li>Campaign execution experience (email, media) a plus.</li><li>Strong team player and collaborator who enjoys learning new skills and can adapt changing tasks/processes</li></ul>Preferred Qualifications:<ul><li>Budget management experience a plus</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst - US Merchant Growth Marketing

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also, they do preventive work to avoid future overdue with accounts that have a high exposure.Manager – Risk management – Banking Risk Team, USROLE: Banking Onboarding FPF and Limits StrategyAmerican Express Credit &amp; Fraud Risk ManagementAmerican Express Credit &amp; Fraud Risk is a place to create, innovate, and collaborate, to push the boundaries on providing a world-class customer experience. Credit &amp; Fraud Risk colleagues are the industry’s most innovative thinkers and creative problem solvers with access to cutting edge tools and one of the world’s most valuable datasets. You’ll have the power to identify insights and actions that can have a meaningful impact on our customers and our business.The successful candidate will join the Banking Onboarding FPF and Limits team, which is a team of highly skilled analytical professionals that defines policy and procedures, designs strategy, partners in building banking capabilities, and develops monitoring controls.This position would participate in foundational controls and processes compliant with Banking regulations, for commercial and consumer banking programs.&nbsp; In this role, you will collaborate with the multiple partners including product teams, legal, compliance, servicing operations, Digital Banking platform, technology, vendors, and capabilities teams.&nbsp; Successful candidates implement compliant strategies that drive great customer experience and offer robust fraud and credit controls.Key responsibilities include:<ul><li>Risk Management Strategy: Design and execute First Party Fraud risk management strategies for American Express Deposit Products, monitor growth and trends in the portfolio and evaluate new data sources to enhance First Party Fraud risk strategies.</li><li>Develop, enhance, and monitor capabilities and controls that support industry leading loss rates as well as best in class customer experience for new product launches and product enhancements.</li><li>Execution of risk-related policies, procedures, and strategic initiatives: Critically evaluate our risk-related policies and procedures and drive execution of the next generation of improvements and strategic initiatives.</li><li>Driving profitable growth: Work with Capabilities, Product, Compliance and Servicing partners to ensure timely execution of risk controls.</li></ul>Qualifications:<ul><li>3+ years of banking and/or lending experience, across the fraud life cycle. Background/ experience in analytics preferred.</li><li>Fluency with data manipulation tools like Python, Tableau, or SQL plus experience in data-driven decision making strongly preferred.</li><li>Exceptional problem solving and analytical skills and strong project management and communication skills to work effectively in a team environment.</li><li>Solid critical thinking and analysis in technical scenarios, attention to detail and able to synthesize large amounts of data and formulate creative and innovative solutions to complex problems.</li><li>Able to work in a very dynamic environment. Direct experience working with cross-functional internal teams and external vendors to implement strategies and drive results.</li><li>Strategic thinking, ability to work independently and prioritize in real-time.</li><li>Bachelor's or master’s degree or equivalent work experience in risk management, especially deposit &amp; operational risk (master's in science, engineering/tech, math/stats or MBA degree a plus).</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager-Risk Management

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This role is part of the Data Issue Management &amp; Risk Monitoring function within the Finance Data Governance organization and is focused on building out data quality issue management frameworks and tools.This role will support the leadership in managing a comprehensive process for identifying, tracking, remediating, and monitoring data issues and risks that impact financial integrity, reporting, and regulatory compliance. The ideal candidate will bring experience in data management, business analysis and preferably BI tools such as Power BI and/or Python.Responsibilities:<ul><li>Support the implementation of the Data Issue Management framework, including intake, assessment, classification, prioritization, root cause analysis, remediation, and closure validation.</li><li>Build continuous monitoring of data risks and emerging data issues across key finance datasets/reports via automation and deep analysis.</li><li>Develop tools and data assets that provide risk-based monitoring protocols, including early warning indicators, risk heat maps, and control effectiveness metrics.</li><li>Produce regular reporting and dashboards for senior leadership, risk committees, and regulatory stakeholders, highlighting risk concentrations, issue trends, and remediation effectiveness.</li><li>Maintain a centralized inventory of open and historical data issues, ensuring accurate documentation, traceability, and audit readiness.</li></ul>Minimum Qualifications:<ul><li>2 -5 years of experience in Financial Services preferred.</li><li>Prior experience with data programs or regulatory control management.</li><li>Strong relationship skills and communication.</li><li>Strong background in Analytics/ Tool development using Power BI, Python, SQL or other relevant tools.</li><li>Ability to manage multiple priorities.</li><li>Strong business acumen with the ability to guide the implementation technical solutions.</li><li>Familiarity with Agile (Rally/Jira) or SAFE project methodologies.</li></ul>Preferred Qualifications:<ul><li>Bachelor’s degree in finance, Business, Information Systems, or related field.&nbsp;</li></ul>Currently, the Company does not have a physical location in the Charlotte, NC metropolitan area and, therefore, if you reside in the Charlotte, NC metropolitan area the role will temporarily be deemed virtual under the Company’s applicable policy (the Amex Flex Policy). We anticipate securing a physical office location in the Charlotte, NC metropolitan area in the future. Once that occurs, you will be notified that your position will be converted to hybrid and you will be required to work in the office in accordance with the applicable Amex Flex Policy (currently under the Amex Flex Policy, hybrid colleagues are required to work from the office a minimum of 3 days per week). You understand and agree that changing your role to hybrid designation and/or requiring you work from the office in accordance with the Company’s applicable Amex Flex Policy will not deem you eligible for separation pay under the Company’s applicable severance pay plans.GuardianSalary Range: $55,000.00 to $110,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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