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At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.An exciting opportunity has arisen for an Executive Assistant to provide support to the Vice President, US Consumer &amp; Digital Tech, and their global teams of multiple individuals.This position is an integral part of the team and needs to be extremely proactive in anticipating and adapting to the needs of the team.&nbsp; The candidate must have the ability to work well in a fast-paced engineering organization and manage multiple tasks and conflicting priorities with accuracy, flexibility, and attention to detail. Critical to the success of this position is the development of positive working relationships with a wide range of colleagues both within and outside of American Express. Additionally, this role will partner closely with the Manager Assistant, Project Manager and other EAs within the Web and Mobile Engineering Team and across other lines of business.&nbsp;Responsibilities<ul><li>Proactively manage calendar appointments in multiple time zones.</li><li>Accommodating to last minute changes and urgent business needs as required.</li><li>Set the approach for how the VPs spend their time and proactively manage calendar based on this strategy, top priorities and when they will be in office.</li><li>Actively flag and problem solve constraints such as determining delegates when attendees are unable to attend and ensuring read-ahead materials are provided when required.</li><li>Coordinate and perform monthly activities to include, but not limited to, consolidating organization charts, distribution lists and compiling information i.e., mid &amp; year end feedback.</li><li>Manage the team calendar and ensure it is both up to date and accessible</li><li>Provide detailed itineraries of trips, including hotel arrangements, transfers, meetings scheduled, contact details, addresses etc.&nbsp;</li><li>Arrange and manage meetings, including scheduling of conference rooms, coordinating food, logistics, etc.</li><li>Assist in tracking team expenditure and monitor T&amp;E and budget.</li><li>Assisting with recruitment for the team as needed which includes scheduling of interviews and associated tasks.</li><li>Assist in preparing select PowerPoint presentations</li><li>Perform other related projects and duties as requested.</li></ul>Skills Required<ul><li>Experience in an executive assistant capacity in a fast-paced environment for large global companies</li><li>Able to anticipate well, ask the right questions before problems arise and escalate matters accordingly</li><li>Highly proficient technical skills (Microsoft Outlook, Excel, Word, Power Point)</li><li>Proficiency and experience in using&nbsp;macOS and Slack&nbsp;&nbsp;</li><li>Highest degree of integrity, professionalism, diplomacy, and discretion required</li><li>Capable of handling multiple tasks efficiently and meet tight deadlines</li><li>Must demonstrate good judgment and decision-making capabilities</li><li>Must be a resourceful and independent thinker</li><li>Must be a self-starter with excellent prioritization skills</li><li>Excellent verbal and written communication skills</li><li>Highly developed organizational and time management skills with careful attention to detail</li></ul>Salary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

American Express

Executive/Admin Assistant - US Consumer & Digital Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.American Express Technologies is seeking an Engineer with advanced skills in Generative AI and Data Engineering to join our Mission Control tooling team. Our mission is to transform how critical platforms are supported by embedding AI-first solutions into event management and system reliability. We are looking for highly motivated, creative problem solvers who are excited to design and implement innovative AI tools that address complex business challenges at scale.Key Responsibilities<ul><li>Design and develop Generative AI applications, including RAG pipelines, agentic workflows, and Model Context Protocol (MCP) integrations.</li><li>Collaborate with data owners to build data pipelines, feature engineering processes, and context enrichment strategies that optimize AI-enabled solutions.</li><li>Prototype and deliver production-ready tools leveraging LLMs, embeddings, vector databases, and orchestration frameworks.</li><li>Translate business and operational challenges into AI-first solutions with a product mindset, ensuring they deliver measurable improvements in system reliability, incident response, and user experience.</li><li>Ensure production-ready deployments include appropriate logging, monitoring, and runbooks, maintaining operational excellence alongside innovation.</li><li>Partner with multiple teams across the enterprise to identify, prioritize, and deliver product-driven GenAI opportunities that improve platforms, tooling, and processes.</li></ul>Minimum Qualifications<ul><li>Demonstrated passion for Generative AI and its application to real-world business problems.</li><li>Hands-on experience with LLM frameworks (LangChain, LangGraph, or similar) and RAG architectures.</li><li>Strong programming skills in Python (preferred) and/or Go, with proven ability to build both prototypes and production applications.</li><li>Solid understanding of data engineering principles, including ETL pipelines, structured/unstructured data management, and vector databases.</li><li>Experience with machine learning frameworks such as PyTorch, TensorFlow, and Hugging Face.</li><li>Proficiency in deploying AI-enabled applications using cloud platforms and containerized environments (Kubernetes, Docker, OpenShift).</li></ul>Preferred Qualifications<ul><li>Experience developing agentic AI applications and integrating multi-step reasoning into enterprise workflows.</li><li>Strong grounding in data science techniques, including experimentation, model evaluation, and applied statistical methods.</li><li>Exposure to observability and monitoring tools such as Splunk, Grafana, Dynatrace, and ELK.</li><li>Familiarity with APIs, microservices, and web technologies (React, NodeJS, SQL) to deliver end-to-end solutions.</li><li>3–5 years of relevant work experience with a Bachelor’s degree in Computer Science, Data Science, or related field.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

AI Engineer

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Enterprise Digital Experiences (EDX) team brings together important global and enterprise-level digital assets including the Amex Mobile App and Web experiences (MYCA, Home Page, Navigation, Loyalty &amp; Benefits). With our partners across the company, our objective is to become a more essential part of our customer’s digital lives.Within EDX, our Emerging Digital Financial Experiences team manages consumer facing experiences for many of company’s growing products. We have experience responsibility for the Consumer and Business digital banking experiences, Send &amp; Split, and Amex Personal Loans amongst others. &nbsp;The Director, &nbsp;Digital Product Owner, will be responsible for leading digital product development of features related to our remit across app and web. The role will also involve direct people leadership, with responsibility for a team of four.&nbsp;They will work in partnership with many partner teams within the Enterprise Digital Center of Excellence org and global lines of businesses. The role will involve a deep partnership with engineering, design, and analytics functions – leveraging systems thinking to create world class digital experiences and scalable frameworks. This is a great opportunity to join an exciting team who’ll be at the forefront of driving digital adoption and accelerating our overall digital assets for enterprise growth.The successful candidate will be responsible for:<ul><li>The Director will assume Product responsibility in New York leading the development and strategy for key features and functionality in the app.</li><li>Partner with Strategic Delivery functions on definition of the roadmap &amp; resource management</li><li>Partner closely with Technologies to continue acceleration of mobile feature delivery</li><li>Develop deep partnerships across the organization</li><li>Innovative mindset – understanding technical nuances of the channel and core platforms</li><li>Drive ‘Product Ownership’ mindset across the team, owning not only technical delivery but also on-going support and product iterations</li></ul>Beyond day-to-day responsibilities, the successful candidate will also be responsible for:<ul><li>Leading a technical and high-performing product team, co-located with AET engineers in New York, London and Phoenix</li><li>Attract top talent to join our growing organization.</li><li>Define and execute a global strategy for capabilities central to the wider mobile experience</li><li>Influencing leadership and cross-functional groups on mobile and technical integration of features</li><li>Translate organizational priorities into ‘execution-able’ features</li></ul>Qualifications:<ul><li>Experience in mobile app product strategy/development</li><li>Proven track record of delivering digital capabilities or products that have grown to a large active user base</li><li>Highly collaborative and influential leader</li><li>Experience leading a high-performing product team</li><li>Proven success in driving digital product strategy and digital product design</li><li>Excellent communication skills and experience working effectively with peers</li><li>High performer with proven experience delivering technically complex projects</li><li>Strong thought leadership in the digital (particularly mobile) space</li><li>Ability to interpret consumer insights and trends into actual features and functionality</li><li>A passion for all things digital, inside and outside of work</li><li>Bachelor’s Degree in technical or design field</li><li>This role may be subject to additional background verification checks.</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Director-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Team Manager role is to ensure we provide and deliver value for our partners, to propel market stability and growth for the business, and to empower and support the professional development of our teams. Team Managers coach and course-correct as necessary to ensure that each member of the Partner Success team is executing at a high level. Actionable consultancy and advisement to both internal stakeholders and our partners encourages engagement and adoption across markets.Team Managers maintain strong lines of communication and visibility with our in-market representation, and offer guidance on strategy in nurturing a proactive &amp; targeted engagement model and advocacy across our book of business.This helps sustain and propel the company mission of securing the best restaurants in our most strategic cities, and ensures that our Partner Success mission remains on track to raise the standard of hospitality through retention, voice of the customer, and value-add efforts.Team Managers balance their time between market strategy, their own professional development, and deepening their contributions to the business unit through knowledge share, cross-functional collaborations, and process evolution. Balancing the business needs will require excellent time management, a deep understanding of operations and business assessment, an analytical perspective, and exceptional communication skills.The Team Manager needs to engage with executive-level stakeholders and to be competent in producing actionable deliverables in a proactive manner, both internally and externally; managing down, across, and up.Team Managers drive the development of talent through ensuring individuals have clear goals with a defined path to attainment, and the provision of consistent and timely feedback. This will also include management of performance issues. These high levels of communication will allow the Team Manager to showcase their deep understanding of data analysis and to position themselves as a thought leader for our teams and our business unit. Team Managers are a reliable resource to their team and work closely with cross-functional stakeholders across the organization, particularly with the Revenue, Sales, Product, Data, Access, Enablement, and Marketing teams.Operational Expectations:<ul><li>Expanding competency on presenting at an executive level, both internally and externally</li><li>Coaching team performance vs. individual performance</li><li>Effectively advocating needs to key stakeholders</li></ul>Self-Assessment:<ul><li>Evaluating personal skills and abilities</li><li>Prioritizing and balancing ▪ ~30% of time on day-to-day responsibilities and projects ▪ ~60% on team development ▪ ~10% on partner, product, or market escalations</li></ul>Cross-functional collaboration:<ul><li>Executing upon cross-departmental campaigns, initiatives, or projects: Marketing, Sales, Product, Finance, Support, Enablement, and Leadership</li><li>Understanding and advocating for the Partner Journey within cross-functional teams and its relationship to various Partner Success activities Skill Development External Identify changes in customer expectations, values, desired outcomes, and market trends</li><li>Strategize on effective Success Plans with the Partner Success team using SMART framework</li><li>Coach and reinforce a Proactive &gt; Predictive account management model Internal</li><li>Competitive analysis and objection handling</li></ul><ul><li>Work with team members to enhance their targeted skillsets</li><li>Support Priority and Strategic city stability and growth</li><li>Ensure colleague ramp and development</li><li>Prepare and deliver team and departmental performance updates to a variety of internal audiences</li><li>Serve as the partner and market SME and the Voice of the Customer to the company Qualifications</li><li>1+ year as a Sr. PSM with minimum 9 months of executing at 90%+ against OKR goals; or 1+ year as a top performing Manager on cross-functional Resy team; or 2+ years operational hospitality or Partner Success management experience</li><li>Proven competency with presenting written and verbal communications, retention, and negotiations</li><li>Demonstrated excellence in thought leadership and as the voice of the customer</li><li>Exceptional organization, communication, and time-management are critical to this role</li><li>Proficiency with data analysis tools and assessments required (i.e. Looker, Tableau, Excel)</li><li>Expertise with Salesforce, MS Office Suite, iOS, Atlassian a huge plus</li></ul>Metrics of Success (Quarterly)<ul><li>Advocacy</li><li>Feature Pitch</li><li>Feature adoption</li><li>BRs</li><li>Passion Projects</li><li>Colleague Career Development Plan</li><li>Opportunities to explore (***min 3-mo commitment***)</li><li>Internal Education (Enablement, Skills Lab, Feature Pitch, etc.</li><li>External Education (Webinars, Video Trainings, Product Marketing, etc.</li><li>Product &amp; Bugs</li><li>Access &amp; Experiential</li><li>PR, Editorial, B2C &amp; B2B</li><li>Data &amp; Analytics</li><li>Sales (City Meetings, Pitch Evolution, Customer Journey Investigations, etc.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Resy Team Manager, Partner Success

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.&nbsp; The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations &amp; Performance (GSOP) team’s mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers. The Executive Assistant is a critical member of this team who provides organizational support, ensures that the team’s logistical needs are met, and helps to promote a positive atmosphere and work culture. We are looking for a highly pro-active individual with strong organization and interpersonal skills, who thrives in a dynamic environment, to join our team. Key Responsibilities:The Executive Assistant of Risk &amp; Remediation is responsible for providing office management and administrative support to the working for the Compliance VP – Risk &amp; Remediation and their team. The Executive Assistant will interact with executives and senior management across American Express. The candidate should demonstrate strong executive presence, and an ability to act strategically in an information intensive and fast-paced environment. The Executive Assistant will also assist in the coordination of special projects and ad hoc administrative requests, as required. How will you make an impact in this role?•&nbsp;Arrange, confirm, and proactively manage detailed calendars, handling all aspects of complex senior-level meetings and related logistics • Maintain headcount reporting, organizational charts, and distribution lists •&nbsp;Support onboarding and offboarding colleagues •&nbsp;Manage complex travel arrangements and itineraries •&nbsp;Prepare travel and expense reports on a timely basis •&nbsp;Exercise discretion in dealing with highly sensitive and confidential information •&nbsp;Develop and execute employee communications, including but not limited to, preparation of Town Halls, executive memorandums, and conference calls •&nbsp;Actively support planning for team building and employee engagement activities •&nbsp;Anticipate needs and take initiative to solve scheduling or administrate challenges before they arise •&nbsp;Other related projects and duties as requestedRequired Qualifications:•&nbsp;Undergraduate degree required •&nbsp;Previous experience supporting multiple senior leaders and their teams in a fast-paced environment is highly preferred •&nbsp;Strong verbal and written communications skills •&nbsp;Must be a self-starter with the ability to manage multiple tasks efficiently and effectively while meeting tight deadlines •&nbsp;Demonstrated ability to exercise sound judgment, act independently, and be resourceful •&nbsp;Must have strong interpersonal skills, high attention to detail, and ability to maintain composure under pressure •&nbsp;Demonstrated ambition and strong work ethic with an intense will-to-win •&nbsp;Desire to understand the goals of the team and our partners •&nbsp;Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook) •&nbsp;Experience with any of the following business applications: Ariba, Concur, Webex, ConfluenceSalary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Executive/Administrative Assistant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.General Counsel’s Organization:Where great legal minds influence global business strategy.As a member of the Global Technology, Cybersecurity, Procurement and Real Estate Group of the General Counsel’s Organization, the Director and Counsel will provide legal support to technology, business and legal colleagues related to structuring, negotiating and drafting a variety of software-as-a-service, software licensing, IT services, outsourcing, and hardware procurement agreements.Role &amp; Responsibilities:<ul><li>Collaborate with business clients across the enterprise on a variety of technology-related projects and initiatives.</li><li>Provide legal support to American Express Enterprise Technology Services and other business units procuring technology&nbsp; solutions</li><li>Structure, negotiate and draft a variety of software-as-a-service, software licensing, hardware procurement, and IT services agreements</li><li>Update and maintain IT agreement templates and draft associated toolkits</li><li>Provide policy and general advice to the company on technology-related matters</li></ul>Minimum Qualifications:<ul><li>J.D. with admission to practice law in the United States; admission to the New York Bar in good standing or eligibility to do so</li><li>6+ years of work experience involving technology transactions in a law firm and/or in-house corporate legal environment, ideally in a “technology transactions,” “IP transactions” or equivalent practice group</li><li>Experience drafting and negotiating a variety of software-as-a-service, software license, outsourcing, and IT service agreements</li><li>Experience negotiating with large Tech service providers such as Microsoft, AWS, GCP, and Salesforce preferred</li></ul>Preferred qualifications:<ul><li>Strong analytical and problem-solving skills</li><li>Excellent drafting and negotiation skills</li><li>Ability to communicate complex issues clearly and persuasively</li><li>Demonstrated experience in gaining credibility, managing expectations, and developing strong working relationships with legal colleagues and clients</li><li>Experience working with technology or financial services companies</li><li>Independent, capable of handling multiple assignments simultaneously</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Director and Counsel – Technology Transactions

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact?Credit &amp; Fraud Risk (CFR) manages the risk strategies across all markets and portfolios to minimize the company’s credit and fraud losses while promoting business growth and delivering superior customer service.Credit &amp; Fraud Risk is looking for a Director, Compliance to lead a diverse team of high-performing professionals focused on ensuring risk and control management is embedded in the day-to-day operations of our organization. This first-line role will involve extensive collaboration with partners across business units, functional areas, and geographies.Key Responsibilities:<ul><li>Provide business specific compliance expertise, particularly in relation to identifying where compliance and regulatory risk is present in BU process and controls.</li><li>Implement policy and regulatory requirements, oversee execution of impact assessments and required changes, and oversee execution of initiatives to strengthen the BU’s compliance risk framework.&nbsp;</li><li>Oversee compliance metrics tracking and reporting for the BU. &nbsp;Own, draft and update BU compliance procedures and communications for compliance related BU issues.</li><li>Support the mapping of compliance and regulatory risk to RCSA controls.</li><li>Partner with key compliance and business partners across the Enterprise such as the General Counsel's Organization, Audit, and 2LOD Global Compliance and Ethics.</li><li>Provide view of compliance risk across BU, ensures consistent and effective implementation of risk management practices, and challenge controls and risk mitigation strategies.</li><li>Serve as an escalation point for all Risk and Control issues across compliance risk and complaints for Credit &amp; Fraud Risk.</li><li>Monitor emerging risk, trends and regulatory changes related to compliance risk, and recommend uplift to tools, processes, and methodologies to improve controls and manage risk proactively.</li><li>Share Compliance Risk topical knowledge with BU process owners to enable BU to strengthen and embed relevant ORM considerations into processes.&nbsp;</li><li>Review customer-facing materials related to credit and fraud decisioning.</li></ul>Minimum Qualifications:&nbsp;<ul><li>Deep regulatory knowledge of the financial regulations applicable to the business. Including but not limited to Equal Credit Opportunity Act (Reg B), Fair Credit Reporting, Identity Theft Rules, Suspicious Activity Reports, and Prohibition of Unfair, Deceptive, or Abusive Acts in the Collection of Consumer Debts.</li><li>6+ Years experience in risk management with deep understanding of compliance risk. Understanding of critical operational risk management lifecycle activities.</li><li>Experience working with enterprise-wide systems, emerging technologies, and data analytics to enhance compliance risk detection and prevention capabilities.</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU/tech counterparts.</li><li>Proven ability to think strategically and lead and oversee large-scale, cross functional strategic initiatives.</li><li>Expertise in process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards.</li><li>Experience within financial services industry.</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.</li><li>Demonstrated history and ability to manage teams, spread over geographies and with varying backgrounds.</li></ul>Preferred Qualifications:&nbsp;<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.</li><li>Experience in compliance at the following:&nbsp;</li><li>Providing identification of compliance risks throughout business processes and systems.</li><li>Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met.</li><li>Enhancing risk assessments and associated methodologies.</li><li>Compiling thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes.</li><li>Identifying areas of risk for intervention, including conducting independent quality assurance and process testing.</li><li>Leading independent control monitoring, including identification of control improvements.</li><li>Ensuring activities are in alignment with standards set by specialist risk-stripe teams.</li><li>Advising on decentralized risk types into broader operational risk policies and programs.</li><li>Proactive and adaptable in responding to shifting priorities and emerging risks. </li></ul>GuardianSalary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director, CFR Compliance

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The Technology organization enables and accelerates the company’s growth strategies, delivering global capabilities and services in support of Amex’s customers and colleagues, while maintaining 24/7 servicing and availability to ensure an uninterrupted, high-quality customer experience. Technology provides the foundation for everything we do in the company while driving differentiation through building and leveraging innovative technology and data insights.The U.S. Consumer Services and Enterprise Digital &amp; Data Technology Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments.An exciting opportunity has arisen for an Executive Assistant to provide support to the Vice President, Global Dining Engineering, and their global teams of multiple individuals.This position is an integral part of the team and needs to be extremely proactive in anticipating and adapting to the needs of the team.&nbsp; The candidate must have the ability to work well in a fast-paced engineering organization and manage multiple tasks and conflicting priorities with accuracy, flexibility, and attention to detail. Critical to the success of this position is the development of positive working relationships with a wide range of colleagues both within and outside of American Express. Additionally, this role will partner closely with the Manager Assistant, Project Manager and other EAs within the Web and Mobile Engineering Team and across other lines of business.&nbsp;Responsibilities<ul><li>Proactively manage calendar appointments in multiple time zones.</li><li>Accommodating to last minute changes and urgent business needs as required.</li><li>Set the approach for how the VPs spend their time and proactively manage calendar based on this strategy, top priorities and when they will be in office.</li><li>Actively flag and problem solve constraints such as determining delegates when attendees are unable to attend and ensuring read-ahead materials are provided when required.</li><li>Coordinate and perform monthly activities to include, but not limited to, consolidating organization charts, distribution lists and compiling information i.e., mid &amp; year end feedback.</li><li>Manage the team calendar and ensure it is both up to date and accessible</li><li>Provide detailed itineraries of trips, including hotel arrangements, transfers, meetings scheduled, contact details, addresses etc.&nbsp;</li><li>Arrange and manage meetings, including scheduling of conference rooms, coordinating food, logistics, etc.</li><li>Assist in tracking team expenditure and monitor T&amp;E and budget.</li><li>Assisting with recruitment for the team as needed which includes scheduling of interviews and associated tasks.</li><li>Assist in preparing select PowerPoint presentations</li><li>Perform other related projects and duties as requested.</li></ul>Skills Required<ul><li>Experience in an executive assistant capacity in a fast-paced environment for large global companies</li><li>Able to anticipate well, ask the right questions before problems arise and escalate matters accordingly</li><li>Highly proficient technical skills (Microsoft Outlook, Excel, Word, Power Point)</li><li>Proficiency and experience in using&nbsp;macOS and Slack&nbsp;&nbsp;</li><li>Highest degree of integrity, professionalism, diplomacy, and discretion required</li><li>Capable of handling multiple tasks efficiently and meet tight deadlines</li><li>Must demonstrate good judgment and decision-making capabilities</li><li>Must be a resourceful and independent thinker</li><li>Must be a self-starter with excellent prioritization skills</li><li>Excellent verbal and written communication skills</li><li>Highly developed organizational and time management skills with careful attention to detail</li></ul>Salary Range: $31.49 to $49.28 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Executive/Admin Assistant - Global Dining Services

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express entered the travel agency business in 1915 and today is one of the world’s largest luxury travel and lifestyle service networks. The Travel &amp; Lifestyle Services (TLS) business provides exclusive access, differentiated value, extraordinary service, and unrivaled expertise to premium Card Members seeking leisure or business travel, as well as a variety of lifestyle services. The TLS COE (Center of Excellence) is tasked with uniting the travel and lifestyle benefits and strategic travel partner relationships globally to create structured and focused plans towards advanced Card Member engagement with Amex travel benefits.Commercial strategy is a new and growing area of Travel &amp; Lifestyle services that advises on revenue improvement and customer value optimization for Amex Travel with data-backed insights. The team is kicking off new initiatives to improve TLS tooling, decision-making, and commercial performance and is also providing analytical and project management support to existing business processes and decisions.The decisions made in this role will have a direct impact on the TLS P&amp;L, which is an increasingly important part of Amex overall strategy.&nbsp;Key responsibilities include:<ul><li>Building foundational processesto manage business effectively</li><li>Support and ownership of data models</li><li>Support and ownership of dashboarding, KPIs, and reporting</li><li>Communication of takeaways to senior audiences (VP+)</li></ul>Minimum Qualifications:<ul><li>Strong Microsoft Excel skills</li><li>Self-starter who is comfortable with white space</li><li>At least 1-3 years of experience in a data analytics, business operations, or commercial strategy&nbsp;</li><li>Problem solving mindset</li><li>Strong communication skills</li></ul>Preferred Qualifications:<ul><li>SQL, Python, or R skills</li><li>Experience in travel is a plus</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst-Travel Revenue Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Risk &amp; Compliance Organization (“GRC”) is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.Colleagues at GRC are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters. By partnering closely with business units across the enterprise, we help deliver maximum value to our shareholders and our customers through effective risk management and oversight activities.How will you make an impact in this role?GRC’s Enterprise Risk Management &amp; Risk Oversight organization (ERM&amp;RO) is hiring a Manager who will join a recently created team to provide governance and oversight for Projects across American Express. This new team has recently developed a governance framework to manage the risks associated with Projects across the company and owns and maintains that framework. This includes creating and implementing graduated risk management requirements for Projects based on the risk of the Project; and designing and executing regular reporting on American Express Projects to senior leaders and risk committees.Responsibilities:<ul><li>Support the development, implementation, and enforcement of an enterprise Project governance framework, with graduated governance requirements based on Project classifications</li><li>Identify, track, prioritize, address or challenge the effective remediation of risk-related gaps (including those identified by regulators), to reduce risks in a timely manner to acceptable levels and prevent reoccurrence</li><li>Communicate risk data, trends, and analysis through structured reports, to key stakeholders, including the board of directors and senior leadership, receive timely, aggregate, accurate, complete and relevant information</li><li>Review and provide guidance to first line stakeholders as they develop/maintain procedures to implement the governance framework</li><li>Understand relevant general laws, regulations, and standards (e.g., Heightened Standards, FFIEC, PMBOK) affecting risk management of large banks, so risk practices comply with overall regulatory frameworks and expectations</li><li> Contribute to the design, delivery, or completion of appropriate training to relevant first- and second-line professionals and senior management and board members.</li></ul>Qualifications:Experience:<ul><li>Minimum of 2 years of experience in risk, compliance, legal, or regulatory roles in a Global Systemically Important Bank (GSIB)</li><li>Experience with project management and governance required; Project Management Professional (PMP) certification is a plus</li><li>Bachelor’s degree required, advanced degree a plus</li><li>Global Association of Risk Professionals (GARP) certification is a plus</li></ul>Skills:<ul><li>Strong communication skills is a must, particularly written communication</li><li>Discretion when exposed to restricted/secret company information</li><li>Self-starter who works well independently in white space</li><li>Able to effectively manage multiple and often conflicting priorities under tight timeframes and adapt to frequent change</li><li>Able to lead without authority derived from band level</li><li>Highly organized with attention to detail, sense of follow-through, and accountability</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

459 Jobs in Millburn, NJ, USA