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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Position SummaryThe Senior Manager, Internal Fraud Rules Development plays a key leadership role within American Express’s 1LOD Internal Fraud Center of Excellence (COE), responsible for designing, implementing, and optimizing rules that detect and prevent internal fraud.Reporting to the Vice President of Rules Strategy for Internal Fraud, this role leads the day-to-day development of fraud detection rules, ensuring high performance, strong governance, and alignment with enterprise risk objectives. The Senior Manager will manage one Rules Analyst and collaborate closely with partners across Fraud Analytics, Investigations, Technology, and Operational Risk to maintain proactive and effective defenses against internal fraud.This is an exciting opportunity for an experienced fraud rules professional to lead a small, high-impact team at the intersection of data, technology, and risk prevention.Key Responsibilities<ul><li>Lead the design, development, testing, and implementation of rules to detect internal fraud activity across American Express business units and systems.</li><li>Collaborate with risk identification and detection analytics peers to develop internal fraud rules, including production deployment and monitoring.</li><li>Translate internal fraud typologies, control gaps, and behavioral patterns into actionable detection logic.</li><li>Partner with the Internal Fraud Analytics team to incorporate model outputs, risk indicators, and anomaly detection insights into rules.</li><li>Monitor rule performance, identify tuning opportunities, and drive continuous improvement to maximize precision and minimize false positives.</li></ul><ul><li>Ensure all rules adhere to enterprise governance, documentation, and control standards.</li><li>Maintain audit-ready records of rule design, performance metrics, and business justification.</li></ul><ul><li>Manage, mentor, and develop one Rules Analyst, providing technical guidance and coaching</li></ul><ul><li>Implement, test, and maintain rules within fraud detection platforms.</li><li>Work closely with peer teams across Fraud Risk Identification, Detection Analytics, and 2LOD Risk to ensure holistic internal fraud coverage, validate rules effectiveness and adapt to emerging risks.</li><li>Stay current on emerging internal fraud trends, detection technologies, and rules engine capabilities.</li></ul><ul><li>Identify opportunities to enhance automation and efficiency in rule management processes.</li><li>Contribute to the evolution of the Internal Fraud COE’s strategy by sharing insights, best practices, and innovation ideas.</li></ul>Qualifications<ul><li>Bachelor’s degree in Business, Risk Management, Data Analytics, or related field required; Master’s preferred.</li><li>7+ years of experience in fraud risk management, rules strategy, or analytics — preferably within financial services or payments.</li><li>Demonstrated success designing and managing fraud detection rules in a complex operational or digital environment.</li><li>Experience managing or mentoring analysts preferred.</li></ul><ul><li>Strong proficiency in data analysis and rule design using tools such as SQL, SAS, or Python.</li><li>Familiarity with rule management platforms, decision engines, and case management systems.</li><li>Solid understanding of fraud typologies, internal control frameworks, and insider threat detection methods.</li><li>Ability to synthesize large datasets into clear, actionable detection logic.</li><li>Knowledge of fraud data environments and production rule deployment processes.</li></ul><ul><li>Strategic thinker with strong execution discipline and attention to detail.</li><li>Collaborative leader who builds strong relationships across analytical, risk, and technology functions.</li><li>Skilled communicator who can translate technical concepts into business context for senior stakeholders.</li><li>Demonstrated ability to balance operational efficiency with risk mitigation effectiveness.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

American Express

Senior Manager, Internal Fraud Rules Development

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Position OverviewThe Senior Manager, Internal Fraud Detection Analytics plays a critical role in strengthening American Express’s ability to detect, analyze, and prevent internal fraud. As part of the Internal Fraud Rules Strategy team, this highly skilled individual contributor will design, develop, and optimize analytical models and detection methods that identify anomalous colleague behavior and potential internal fraud risks.Reporting to the Director, Internal Fraud Detection Analytics, this role serves as a subject matter expert and analytical thought partner, transforming large, complex data sets into actionable intelligence. The ideal candidate is an experienced fraud data scientist who thrives at the intersection of analytics, risk management, and technology.Key Responsibilities<ul><li>Develop and deploy advanced analytical models, statistical tools, and machine learning techniques to detect internal fraud activity across the enterprise.</li><li>Analyze large, complex datasets to identify patterns, anomalies, and emerging insider risk behaviors.</li><li>Translate fraud and operational intelligence into predictive features and detection algorithms.</li><li>Partner with Technology to implement models and scoring logic into production systems, ensuring scalability, reliability, and performance.</li></ul><ul><li>Continuously evaluate and refine existing fraud detection models to enhance accuracy, precision, and timeliness.</li><li>Perform model monitoring and validation to ensure adherence to enterprise model governance standards.</li><li>Collaborate with the Internal Fraud Risk Identification &amp; Rules Design team to convert analytical insights into rules and scenario logic.</li><li>Develop data-driven recommendations to reduce false positives and improve overall detection efficiency.</li></ul><ul><li>Partner closely with Fraud Investigations, Operational Risk, and Compliance to ensure analytical models align with real-world fraud patterns and enterprise controls.</li><li>Provide analytical support and insights during internal fraud investigations and incident reviews.</li><li>Work with Data Engineering and Enterprise Data Science teams to identify new data sources and enhance the fraud data environment.</li><li>Present analytical findings and recommendations to senior stakeholders in a clear, compelling, and actionable manner.</li></ul><ul><li>Stay current on emerging AI/ML techniques, fraud analytics tools, and insider threat detection methodologies.</li><li>Contribute to the advancement of analytical capabilities through automation, experimentation, and innovation.</li><li>Champion the responsible use of AI and data within fraud detection frameworks, aligning with AMEX’s data governance standards.</li></ul>Qualifications<ul><li>Bachelor’s degree in Data Science, Statistics, Computer Science, Economics, or related field required; Master’s preferred.</li><li>5–10 years of experience in fraud analytics, data science, or risk modeling, with proven expertise in designing and deploying analytical solutions.</li><li>Prior experience in internal or employee fraud detection within financial services, payments, or technology industries strongly preferred.</li></ul><ul><li>Advanced proficiency in programming languages and analytical tools such as Python, R, SQL, SAS, or equivalent.</li><li>Experience with machine learning, anomaly detection, clustering, and other advanced modeling techniques.</li><li>Familiarity with big data platforms (Hadoop, Spark, AWS, Databricks) and data visualization tools (Tableau, Power BI).</li><li>Strong understanding of fraud typologies, control environments, and enterprise risk frameworks.</li></ul><ul><li>Exceptional analytical, problem-solving, and critical thinking skills.</li><li>Ability to communicate complex analytical findings in simple, business-relevant terms.</li><li>High attention to detail, with a disciplined approach to model documentation and governance.</li><li>Collaborative mindset and the ability to work effectively across analytical, technical, and operational teams.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

Senior Manager, Internal Fraud Detection Analytics

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Position OverviewThe Senior Manager of Internal Fraud Risk Identification &amp; Rules Design plays a critical role in protecting American Express from insider-driven risks. This leader is responsible for identifying emerging internal fraud threats, designing, implementing, and optimizing rules that detect and prevent insider-driven fraud across the enterprise, and ensuring strong alignment between analytics, operational execution, and rules strategy.Reporting to the Director of Internal Fraud Risk Identification &amp; Rules Design, this senior professional will leverage analytical expertise, business acumen, and technical proficiency to translate fraud intelligence into actionable detection strategies. The ideal candidate has a strong background in fraud analytics, rule design, and control optimization — with a passion for protecting the integrity of American Express’s people, processes, and data.Key Responsibilities<ul><li>Conduct detailed analysis of insider-related fraud incidents, trends, and behaviors to identify emerging risks and control opportunities.</li><li>Use data-driven insights and behavioral analytics to uncover early indicators of internal fraud exposure.</li><li>Partner with Fraud Operations, Investigations, and Operational Risk teams to translate case findings into preventive rule logic.</li></ul><ul><li>Design and implement fraud detection rules within the internal monitoring environment to proactively identify suspicious activity.</li><li>Develop and test new rules and scenarios using advanced analytics and subject matter expertise.</li><li>Collaborate closely with the Internal Fraud Detection Analytics team to integrate analytical model outputs into rule design.</li><li>Optimize existing rules to improve precision, reduce false positives, and maintain operational efficiency.</li><li>Manage rule documentation, governance, and performance reporting consistent with enterprise risk standards.</li></ul><ul><li>Partner with the Director, Internal Fraud Risk Identification &amp; Rules Design, to support the ongoing evolution of internal fraud detection strategies.</li><li>Collaborate with various teams to ensure timely and accurate rule implementation in production environments.</li><li>Work closely with 2LOD to ensure rules align with policy, regulatory, and control frameworks.</li><li>Provide subject matter expertise on internal fraud risk patterns, detection methods, and process design.</li></ul><ul><li>Stay current on emerging internal fraud trends, rule design techniques, and fraud prevention technologies.</li><li>Leverage automation, data visualization, and analytics to continuously refine detection logic.</li><li>Contribute to a culture of innovation and proactive risk management across the Internal Fraud 1LOD COE.</li></ul>Qualifications<ul><li>Bachelor’s degree in Business, Data Analytics, Risk Management, or related field required; Master’s preferred.</li><li>5–10 years of experience in fraud risk management, rules development, or analytics, preferably in financial services or payments.</li><li>Demonstrated experience designing and implementing fraud detection rules or models in a production environment.</li></ul><ul><li>Strong understanding of internal fraud typologies, control design, and risk frameworks.</li><li>Advanced proficiency with analytical tools and query languages (SQL, SAS, Python, etc.).</li><li>Experience working with rule management systems, case management platforms, or decision engines.</li><li>Excellent analytical, problem-solving, and documentation skills with attention to accuracy and governance.</li><li>Ability to work effectively in a fast-paced, cross-functional environment with minimal supervision.</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position

Senior Manager, Internal Fraud Risk Identification & Rules Design

Grocery Cart Attendant • Part Time • Dierbergs Markets Grocery Cart Attendants are helpful and on-the-go, assisting cashiers with loading carts, and helping the store run smoothly. They are important in making a first (and lasting) customer experience with a variety of responsibilities: <ul><li>Retrieve carts from the parking lot using a cart strap and safety vest</li><li>Offer to carry out and load purchases into customers' vehicles</li><li>Pick up and dispose of debris from the carts, floor and parking lot</li><li>Distribute hand baskets around the store</li><li>Put misplaced or returned items in their proper locations</li><li>Assist in maintaining aisle conditions</li><li>Help to keep check lanes organized and stocked with essentials, such as paper and plastic bags</li><li>Sweep and mop floors when maintenance is not available</li><li>Assist Cashiers with change requests, cash "turn ins" to the Guest Services, and obtaining additional items</li><li>Obtain and load the carpet cleaning rental machine into customer's car</li><li>Maintain quality of customer's items by loading purchases into carts and ensuring use of proper bagging techniques</li><li>Stock advertisements</li></ul> What you need to succeed <ul><li>At least 16 years of age</li><li>Physical stamina to lift up to 30 pounds, retrieve carts from outside and load groceries in to customers carts</li><li>Ability to work outside in varying weather conditions</li><li>Flexibility to work a varied schedule that includes weekends and holidays</li><li>Prompt and regular attendance based on your schedule</li><li>Adherence to our dress code, appearance and personal hygiene standards</li><li>Must be able to tolerate environmental changes and exposure to hot and cold temperatures caused by frequent trips to the parking lot to service customers and retrieve carts under varying weather conditions</li></ul> Physical Requirements <ul><li>Pushing &amp; Pulling- up to 30 lbs. of force frequently</li><li>Lifting - up to 40lbs.</li><li>Work actions include standing, walking, bending, reaching, and squatting</li></ul> What's in it for you? <ul><li>Weekly paychecks - yes, we are going to pay you every single week!</li><li>Medical insurance, 401(k), pension plan, and paid time off - even for part-time Associates</li><li>Automatic, scheduled pay increases to reward your awesome performance</li><li>Work/life balance and flexible scheduling</li><li>Training and growth potential to help you reach your career goals with us</li><li>Discounts at the Starbucks kiosks inside some of our locations</li><li>Wellness initiatives, Associate appreciation and volunteer opportunities to keep you engaged and involved</li></ul> Foundational Embody and BE the following: Be Connected, Be Curious, Be Courageous, Be Caring, Be People Centric, Be a Contributor, Be a Cultivator, and in all you do, Be YOU! This job description is representative only and is not all inclusive of the responsibilities that the Associate may be required to perform.

Dierbergs Markets Inc

Grocery Cart Attendant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?As a Sr. TPM, you will be required to leverage technical knowledge to drive delivery of multi-disciplinary programs across technical, regulatory, and business requirements—from beginning to end, translate business objectives into execution strategy, anticipate, track, and resolve risks, dependencies, and impediments to project delivery.Minimum Qualifications:<ul><li>Bachelor's Degree in technical discipline or equivalent work experience required; advanced degree preferred.</li><li>Certifications in project management methodologies is preferred.</li><li>3+ years in program delivery and project management.</li><li>Experience with Agile/ SAFe/ Lean methodologies a plus.</li><li>Experience managing multiple initiatives, priorities and teams.</li></ul>Preferred Qualifications:<ul><li>Technical knowledge sufficient to understand and discuss technical challenges and systems design.</li><li>Ability and aptitude to learn new technical skills quickly.</li><li>Working understanding of major coding languages to track delivery challenges and support solutioning.</li><li>Experience writing technical documentation.</li><li>Ability to manage cross-functional projects with technical dept.</li><li>Strong understanding of organizational, product, and industry standard metrics.</li><li>Ability to leverage metrics to diagnose problems and improve delivery.</li><li>Ability to collaborate across teams and able to build and leverage strong working relationships and bring different opinions to consensus.</li><li>Understanding of the full life cycle of product development, from concept to delivery, including Test Driven Development (TDD).</li><li>Ability to manage the post-production processes, drive quality, and implement testing best practices.</li><li>Technical problem solving and issue-resolution abilities.</li><li>Ability to maintain a high attention to detail in a deadline-driven work environment.</li><li>Strong verbal and written communication skills with demonstrated experience engaging and influencing cross-functional stakeholders and senior leaders.</li><li>Strong understanding of interconnections between various business priorities.</li><li>Demonstrated knowledge of project management process, project management software tools, templates, and management techniques.</li><li>Strong ability to manage change in a dynamic environment and influence others without direct authority.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Sr. Manager, Technical Project Management - Financial Data Engineering

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As a brand built on going above and beyond to provide the best customer experience, having the most exceptional colleagues is paramount. As the face of the company, you can create positive interactions with our customers every day–from curating a unique travel or lifestyle experience to helping them with their everyday needs. And, you can grow your skills through industry-leading training and ongoing coaching, all while learning what it means to continually set the standard for world class, customer-first service. Find your place in service on #TeamAmex.This transformational role is part of the Global Servicing Organization within American Express. This is a new role being created to lead the Product Management Office for the Credit, Collections and Fraud Servicing Organization. This team will lead the product strategy and road mapping, end to end user experience, business architecture and overall project management of various software products used by our Credit Specialists. In this role, you will be working with multiple partners including Global Credit and Fraud Operations (GCFO), Credit &amp; Fraud Risk, Strategy and American Express Technologies.The role will be responsible for designing the user experience for Credit Servicing specialists, engaging GCFO leadership to understand business vision and pain points, creating a product vision and roadmap in support of the business needs, leading the business architecture of the product in support of the product strategy and providing project management support as needed. This role will lead a team of Product Designers, Business Architects and Project Managers.Key goals include:<ul><li>Deliver ongoing Product vision and roadmap for Credit and Fraud Servicing by engaging key team members and understanding the business goals and objectives.</li><li>Lead end-to-end user experience design using human centric design principles, rapid testing of designs with pilot users, alignment with key team members and prioritization based on needs and capacity.</li><li>Lead the business architecture definition in support of the roadmap and user experience needs</li><li>Provide transparency of backlog and prioritization to key partner and senior leadership through appropriate communication cadence</li><li>Work with central and local market cross-functional teams to ensure designs meet market needs and adhere to local regulatory, compliance and risk requirements</li><li>Design global capabilities and features that can be deployed locally</li><li>Obtain voice of the customer, user research and other feedback loops, to iterate and drive improvements continuously</li><li>Maintain pulse on external developments and internal product developments to assess implications for our products</li></ul>Minimum Qualifications:<ul><li>Truly customer centric: empathy, experience of Design Thinking and Systems Thinking concepts and tools a bonus.</li><li>Deep knowledge of product/tech development frameworks used: Agile, Agile SAFe, Scrum, DevOps, OKRs, etc.</li><li>Effective at providing options that demonstrate value, indicate trade-offs for effective decisioning across impacted teams</li><li>Enthusiasm and passion for great products and services and the ability to articulate product vision to leaders and team members.</li><li>Exhibits servant leadership qualities by fostering followership, coaching, motivating, and removing barriers to support colleagues.</li><li>Believes in and actively fosters a culture where colleagues deliver safer, faster, and better products while enjoying greater satisfaction in their work.</li><li>Naturally curious and hungry to know how things work and solve problems.</li><li>Able to negotiate with team members and partners to remove obstacles.</li><li>Highly organized, taking individual initiative and accountability for getting results.</li><li>Passion for products, user experience design and technology.</li><li>Excellent communication skills with ability to engage, influence and inspire partners to drive collaboration and alignment.</li><li>Strong leader with a point of view who is truly inspired to deliver transformational, sustainable solutions that will deliver value to Amex for years to come.</li></ul>Preferred Qualifications:<ul><li>Knowledge of Credit, Collections and Fraud Servicing including Servicing Portals and Case Management will be a plus.</li><li>Ability to tell a story and deliver difficult messages to senior team members.</li><li>Understanding of American Express technology and product development.</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.

Director-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?This position is part of a centralized Second Line of Defense subject-matter expert team responsible for administering a comprehensive regulatory compliance program for the American Express Fair Lending Program Office (FLPO). The FLPO is responsible for performing business process reviews, monitoring and testing, quantitative analyses, and other activities in support of AmEx's fair lending program. The program promotes AmEx's impartiality in lending by assessing the risk of noncompliance with AXP's fair lending principles and applicable fair lending laws and regulations. This position will ensure that compliance risks are adequately identified, assessed, and monitored.Key Responsibilities:<ul><li>Maintain proficient knowledge of Fair Lending laws and regulators and its applicability to AmEx products and services.</li><li>Recommend revisions to documents, policies, and procedures, as needed.</li><li>Support review of marketing, credit and fraud risk, and new product strategies.</li><li>Independently lead and conduct fair lending testing and reviews across the credit lifecycle through detailed reviews of processes to ensure adherence to fair lending laws and regulations.</li><li>Partner with quantitative team members to perform fair lending statistical analysis and interpret results. Knowledge of statistical techniques is strongly preferred.</li><li>Experience presenting results of fair lending reviews and statistical analyses to key stakeholders and senior leaders.</li><li>Assist in developing and leading efforts to perform annual fair lending risk assessments.</li><li>Stay abreast of current regulatory guidance and activities related to fair lending.</li><li>Assist with fair lending internal audits and regulatory examinations.</li><li>Assess fair lending compliance training needs and assist with the development and presentation of appropriate training programs and materials.</li><li>Manage a team of colleagues</li></ul>Minimum Qualifications:<ul><li>6+ years of demonstrated fair lending compliance experience in the financial services industry.</li><li>Knowledge of fair lending regulations and requirements including ECOA.</li><li>Knowledge of end-to-end credit lifecycle business processes, including but not limited to marketing, underwriting, pricing, and modeling.</li><li>Ability to think tactically and strategically with proven ability to drive teams towards high productivity and sustained performance.</li><li>Ability to multi-task and manage competing priorities under time-sensitive deadlines.</li><li>Effectively communicate (both in writing and verbally) with all levels of the organization.</li><li>Self-motivated, dependable, adaptable and detail-oriented individual with strong organizational skills. Must be able to work within a team environment or independently, as required.</li><li>Bachelor's Degree or above required.</li></ul>Preferred Qualifications:<ul><li>JD, Master's Degree, or Certified Regulatory Compliance Manager (CRCM) designation.</li><li>Experience working in a large financial institution or experience as a bank regulatory examiner.</li><li>Experience conducting fair lending risk assessments.</li><li>Strong project management skills and effective presentation skills.</li><li>Statistical experience coding with Python, SAS, or other statistical software and/or ability to interpret results of statistical testing (including disparity testing, matched pairs, and regression analysis) to translate complex analyses into easily understandable terms for key stakeholders.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Director - Compliance, Fair Lending

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.Find your place in technology of #TeamAmex.Align the worlds of business and technology.<ul><li>The incumbent will be responsible for the business architecture of Global Merchant Services Technology within American Express. This is a business &amp; technology facing role, mapping business process to capabilities, providing E2E solution for the prioritized features, ensuring robust system architecture. The role involves working with product managers, business managers and engineering leaders to convert the business idea/vision into a development roadmap.</li><li>Requires strong organizational, technical and creative problem-solving skills. Requires strong stakeholder management and ability to influence across multiple levels of leadership. Must work well in a dynamic, complex environment and under deadline pressures. Propagates architectural flows and governance to a set of scrum teams to deploy the new business features across products for GMST</li><li>Run solution management cadence including partners (Product Development, Technology, and business teams) to identify needs, opportunities, and gaps, and solve problems</li><li>Create architectural artifacts (process flows and diagrams) for business initiatives to ensure consistency across products, help in evaluating and configuring new products.</li><li>Consolidate and correlate disconnected business needs, processes and identify synergies to avoid redundant design and build.</li><li>Communicate solution architecture details and roadmap to scrum teams who in-turn will translate them into user stories and deployment plan</li><li>Brainstorm and negotiate effectively with various stakeholders to continuously come up with best design&nbsp;</li></ul>Minimum Qualifications:&nbsp;<ul><li>Degree in Computer Science, Computer Engineering, or related field.</li><li>3–5+ years of end-to-end Solution Architecture for large, customer-facing platforms in payments/merchant servicing.</li><li>3–5+ years in Agile product development and delivery, translating roadmaps into epics/user stories and guiding multiple scrum teams.</li><li>Proven experience with CCP (Customer Care Professional) portals and digital self-service; ability to close system gaps and improve omnichannel experiences to drive push-to-digital.</li><li>Hands-on modernization of legacy servicing portals to a contemporary stack; expertise with hybrid cloud and Java services on Tomcat and Jetty with CI/CD like GitHub Actions.</li><li>API-first and event-driven design (REST/GraphQL, pub-sub with Kafka); proficiency in Java and Python.</li><li>Data architecture experience including business service TLAs, integration with enterprise data platforms (e.g., one-data/OneData), and working knowledge of Elastic Search, Postgress, YugaByte and the big-data ecosystem.</li><li>Exposure to enterprise offerings and platforms such as Enterprise Logging Framework( ELF) Reliable Transaction Framework (RTF), one-app, ACE and ability to partner with platform teams on modernization strategy.</li><li>Working knowledge of payments compliance, privacy, and security (e.g., PCI DSS) with the ability to embed security, resiliency, and observability into designs.</li><li>Excellent communication and interpersonal skills with influential leadership across product, business, and engineering; high degree of organization, initiative, and accountability.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Solutions Architect – Global Merchant Services Technology

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About American Express VenturesAmerican Express Ventures (“Amex Ventures”) is the corporate venture capital arm of American Express focused on early-stage (primarily Seed – Series B) investments across fintech, commerce, consumer services and enterprise software. With a global mandate, Amex Ventures invests in game-changing startups with strategic relevance to American Express.&nbsp; The team also works with portfolio companies and startups to commercialize partnerships with American Express business units.&nbsp;Amex Ventures has backed more than 100 category-defining founders in its 10+ year history. Notable investments include Biocatch, Blackbird Labs, Galileo, Melio, Menlo Security, Nekuda, Plaid, Stripe, Toast and Wonder among others.The Amex Ventures Business Development (BD) team amplifies and accelerates Amex Ventures’ mission by engaging in core BD activities across the investment funnel to differentiate in the startup ecosystem. The BD team is seeking a highly motivated individual to develop, manage, and drive execution of key business development (BD) processes &amp; programs.The role is based in New York, NY or San Francisco, California.Job Scope &amp; ResponsibilitiesIn this exciting opportunity, the Business Development and Operations Senior Analyst will be an integral part of Amex Ventures, playing a key role in the day-to-day core business development activities includingstartup partnership program management, process management, reporting, VC engagement, and marketing &amp; event support. The Business Development and Operations Senior Analyst will support our investor teams on startup &amp; business unit engagement and reporting.Primary responsibilities<ul><li>Support ongoing management of our formal startup partnership program, working closely with investors to solidify and track commercialization</li><li>Serve as startup partnership expert across our team, including defining, tracking, analyzing results across our portfolio</li><li>Own all end to end reporting and tracking against all BD workstreams, including but not limited to startup engagement, VC network, event performance</li><li>Lead evaluation and potential adoption of AI tools &amp; processes to drive efficiencies &amp; learning within Ventures team</li><li>Provide executional support across BD programs (events, marketing)</li><li>Manage BD team playbook documenting processes around key team initiatives</li><li>Assisting in development of content for senior leadership and external facing meetings</li><li>Build out startup/ VC ecosystem network to support team objectives</li><li>Support development of strategically relevant investment areas via startup sourcing from VCs, participating in startup &amp; American Express business meetings, partnership idea generation</li></ul>Qualifications<ul><li>The role is a multi-faceted one and requires both analytical, strategic, and interpersonal skill sets</li><li>Displays program management excellence with experience &amp; interest in working with cross-functional teams to ensure alignment, accountability, and tracking</li><li>Strong quantitative skills with ability to interpret, manipulate, and derive insights from data</li><li>Strong proficiency in leveraging AI tools to enhance day to day work and interest in engaging with new AI technologies</li><li>Natural problem solver who enjoys building systems and processes</li><li>Excellent research skills with experience conducting in-depth market, industry, and competitor analysis.</li><li>Strong interpersonal skills with a proven ability to build and maintain relationships across various levels of an organization and externally. Existing relationships in the tech/ startup ecosystem preferred but not required.</li><li>Track record of working independently and as part of a team in a dynamic and fast-paced environment</li><li>At least 1+ years previous experience in a role with quantitative analysis, research, technological understanding and/or business development</li><li>Strategic skills, with the ability to identify and assess key points, implications and recommendations and to provide thought leadership</li><li>Interest in the venture capital and startup ecosystem</li><li>A deep passion and appetite to contribute to a company with a rich legacy of innovation</li><li>Ability to understand and synthesize technical information related to the startup ecosystem, such as cloud computing, GenAI, DevOps, and infrastructure is a plus</li><li>Experience using CRM &amp; portfolio support tools including, Affinity, Cobalt a plus</li><li>Bachelor’s degree required</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Analyst-Business Development & Operations Analysis, Amex Ventures

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About the Internal Audit Group at American ExpressOur Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.About the RoleThe Director, Project Governance is based in New York City, Salt Lake City, or Phoenix and is a hybrid role that will lead a portfolio of audits focused on the design and execution of the Company’s project management framework and application of the framework to prioritized project executions across all lines of business. The Director will advise on ways to incorporate and comply with project and change risk taxonomy, associated risk management policies, and regulatory expectations including OCC Heightened Standards through Audit activities.Key Responsibilities<ul><li>Oversee audit professionals across multiple simultaneous audit projects of all sizes and complexity across multiple business areas within and outside of local region, in unfamiliar areas, and for different audit leaders, ensuring audits are completed timely and with high quality; conduct L2 reviews</li><li>Specialize in one or more specific lines of business; own portfolio with accountability, ownership and horizontal risk view of entire portfolio</li><li>Collaborate with Audit Leaders to develop the annual Audit Plan, leveraging knowledge of the portfolio, banking, and industry trends to establish a risk-based Audit Plan with adequate coverage</li><li>Support and/or lead regulatory activities and attend regulatory meetings as appropriate</li><li>Lead delivery and execution of the annual Audit Plan for assigned audit portfolio using an integrated auditing approach that considers financial, operational, compliance, and technology risks</li><li>Review management’s corrective action plans to address business-identified issues, audit findings and regulatory&nbsp;remediations</li><li>Lead Chief Audit Executive (CAE) audit report reviews and share insights / observations</li><li>Develop relationships with Senior Business Leaders across all business units, proactively identify changes in business environment, emerging risks, and control priorities that may impact Audit Plans, conducts effective business monitoring and guides team to adjust the audit approach accordingly; demonstrate effective challenge by providing deep subject matter knowledge industry related knowledge to support business partnership efforts</li><li>Collaborate with Senior Managers / Managers to conduct post-audit feedback discussions with audit team members to provide actionable feedback, support development, and recognize accomplishments</li><li>Support Audit Leader with special projects across multiple business units and geographic regions, ensuring alignment with organizational objectives and risk frameworks, helps prepare for regulator responses and attend meetings as needed</li><li>Serve as a People Leader, providing mentorship, coaching, and career development support for direct reports</li><li>Recruit, supervise, coach, mentor, and develop audit staff to build high-performing teams, fostering continuous learning and professional growth</li><li>Develop the training plan to upskill colleagues to ensure audit teams have the skills necessary to effectively deliver the Audit Plan</li><li>Champion continuous improvement by monitoring industry trends, regulatory developments, and best practices in auditing and banking, and incorporate these insights into audit methodologies and team ways of working</li></ul>Minimum Qualifications<ul><li>8+ years of audit experience</li><li>Prior experience working at a Big Four / G-SIB</li><li>Has strong written and verbal communication skills that deliver high quality, actionable and value-added feedback to management on potential issues and potential solutions to close gaps</li><li>Effectively oversees multiple audits, projects and portfolio, setting direction, and developing team capabilities</li><li>Guides the team in applying critical thinking to evaluate potential risks and how to translate these considerations into evidence and risk-based insights</li><li>Guides team in applying control theory and professional auditing practices across the full audit lifecycle, including design and evaluation of control frameworks</li><li>Stays abreast and cascades in-depth knowledge of current trends, new developments, regulations, technologies, and best practices in the auditing profession, banking industry, and area of specialization to teams, peers, and leaders</li><li>Strong understanding of project management standards (e.g. PMBOK), project lifecycle methodologies (e.g. Agile, Waterfall)</li><li>Demonstrated ability to assess governance structures, portfolio management processes, and project performance metrics.</li></ul>Preferred Qualifications<ul><li>Prior experience auditing or managing large-scale programs, enterprise PMOs or transformation initiatives.</li><li>Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.</li></ul><ul><li>Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization</li><li>Experience with project management tools (e.g. Clarity, Jira, MS Project) and project portfolio analytics</li><li>Professional certification such as Project Management Professional (PMP)</li><li>Knowledge of regulatory expectations related to change management, governance, and operational risk.</li><li>Proven ability to collaborate with technology and business transformation teams to drive control enhancements.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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