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You Lead the Way. We’ve Got Your Back.At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;About Global Real Estate &amp; Workplace Experience (GREWE)Global Real Estate and Workplace Experience (GREWE) is a global team at American Express (Amex) responsible for the full lifecycle of planning, execution, and operations of Amex real estate. GREWE supports over 75,000 Amex colleagues and contractors in over eight million square feet of property located in 59 countries. Our real estate portfolio consists of large full-service campuses, office buildings, sales offices, airport lounges and data centers. The global GREWE team is comprised of ~100 Amex full time staff that leverage ~5,000 contractors and is part of the broader Global Servicing Group organization which delivers shared business services to colleagues across the enterprise.<ul><li>GREWE Vision: Provide the world’s best workplace experience for every colleague, at every site, every day</li><li>GREWE Mission: Enable profitable growth by anticipating business needs and co-creating flexible, vibrant, inspiring environments at a competitive cost</li><li>Portfolio: Best buildings in the best places at the most competitive costs</li><li>Environment: Tailored spaces that inspire innovation and strengthen connections between colleagues, customers, and brand</li><li>Hospitality: Frictionless experiences for colleagues across moments that matter</li><li>Operations: Operational excellence to deliver enterprise value, accelerate time to market, reduce disruption, and mitigate risk</li></ul>The Director, Workplace Strategy is a key leadership position in the organization, leading a team responsible for setting physical workplace policies for American Express globally. &nbsp;This role will set a workplace strategy such that Amex has a competitive edge to win the talent war.Business and Colleague FeedbackCreates and leads a process to gain workplace sentiment feedback from across the enterprise. &nbsp;The feedback will shape the workplace innovation pathways and build a better experience for colleagues ever day.&nbsp;Automating the OfficeUses innovative technology to make everyday tools and systems more intelligent and automated, supporting colleagues to find each other, physical way finding, connections to services, and other Amex amenities (fitness, wellness, conferring, etc.). &nbsp;Setting policies to enable the office temperature, lights, and shades to respond to changing weather automatically to allow the business to run more smoothly.Build an Integrated Colleague Experience ApproachLeverage feedback from CSAT &amp; Leesman to identify focus areas and reduce key friction points in a colleague's day. &nbsp;This role will consider experience from end-user perspective, identify key areas of integration and experience differentiation over the moments that matter to colleagues, and develop AXP colleague personas and identify potential trigger point opportunities to evolve workplace&nbsp;Tasks/Duties/Responsibilities<ul><li>Cultivate relationships with Business Units (BUs) to understand requirements to support tailored workplace strategy development.</li><li>Develop a structured, scalable feedback model (e.g., Leesman) to solicit input from colleagues at all levels - deploy feedback tool at 4 target sites</li><li>Integrate feedback approach with CEG and AET partners</li><li>Leverage feedback from CSAT &amp; Leesman to identify focus areas</li><li>Identify key friction points in a colleague's day, consider experience from end-user perspective</li><li>Identify key areas of integration and experience differentiation over the moments that matter to colleagues</li><li>Develop AXP colleague personas and identify potential trigger point opportunities to evolve workplace strategy</li><li>Pilot ideas in global locations</li><li>Partner with Tech and Digital Workplace to build a roadmap to digitize our physical workplace</li><li>Address digital gaps/opportunities in a colleague's daily path</li><li>Deliver projects across the colleague journeys (Meet, Dining, etc.)</li></ul>&nbsp;Other Duties<ul><li>Position will serve on the Amex GREWE Americas LT</li><li>Serves as the key partner to WHQ stakeholders</li><li>May serve on external boards of directors in industry groups: &nbsp;Corenet, IAMC, etc.</li><li>Rotating member of other councils as appropriate</li></ul>Required Qualifications<ul><li>University/Bachelor’s Degree or Equivalent</li><li>10+years’ work experience</li></ul>&nbsp;Required Knowledge, Skills and Abilities: <ul><li>Minimum of 10 years of hospitality Operations or CRE or facilities experience (or equivalent) is required</li><li>&nbsp;Minimum of 5 years managing large programs and strategy</li><li>Deep knowledge of operations management, real estate, hospitality, FM, and/or delivering capital projects in a footprint environment</li></ul>Salary Range: $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.&nbsp;

American Express

Director, Workplace Strategy

Boutique Director, Neiman Marcus HoustonAt CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL.About the role:We are looking for a Boutique Director who will be the ultimate leader and brand ambassador of the Boutique. They will have an influential part for building and developing an exceptional team that consistently provides superior client service and ensuring that the boutique exceeds defined performance targets.  The Boutique Director should be passionate about creating a client service-oriented environment and coaching and mentoring diverse leaders.What impact you can create at CHANEL:<ul><li>Coach and always inspire boutique staff to deliver an elevated client experience for all clients</li></ul><ul><li>Foster a positive working environment and create a culture of feedback, encouraging diversity, mutual respect, and teamwork&nbsp;</li></ul><ul><li>Act as leader of leaders, actively developing boutique leadership and empowering the team to manage their direct reports and assigned business responsibilities</li></ul><ul><li>Develop and achieve business goals, partnering with boutique team and Home Office to devise creative and strategic solutions to increase sales&nbsp;</li></ul><ul><li>Lead the team with agility and resilience, continuously improving based on key performance indicators and lessons learned</li></ul><ul><li>Represent CHANEL in the market, developing the client base through community involvement, partnerships with local high-profile businesses, as well as social and seasonal events</li></ul>You are energized by:<ul><li>The history and heritage of The House of CHANEL</li></ul><ul><li>People leadership and development</li></ul><ul><li>Fostering a meaningful client experience centered around inclusion and connection</li></ul><ul><li>Building collaborative partnerships and relationships</li></ul><ul><li>Being comfortable in the middle of complexity and ambiguity</li></ul><ul><li>Multi-tasking within projects in a dynamic, fast paced environment</li></ul><ul><li>Creativity and innovation by testing, learning, and taking new risk</li></ul>What you will bring to the team:<ul><li>Ability to thrive in a team environment and work collaboratively</li></ul><ul><li>Understanding of, and passion for client experience</li></ul><ul><li>Excellent communication skills</li></ul><ul><li>Foreign language skills are preferred but not required</li></ul><ul><li>Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives</li></ul><ul><li>Curiosity and desire to learn and grow professionally within the world of CHANEL</li></ul>Position Logistics:<ul><li>Minimum 7 years of related experience</li></ul><ul><li>Bachelor’s degree (preferred)</li></ul><ul><li>Ability to lift 15 lbs.</li></ul><ul><li>A flexible schedule with the ability to work late nights, weekends, and some holidays</li></ul><ul><li>Boutique Management:Requires in-store presence to develop and coach teams, ensure boutique image and operational standards are upheld, and deliver elevated client service to drive business results</li></ul>*Chanel, Inc. reserves the right to edit, change, or make exceptions on designations where circumstances where deemed appropriate.Compensation:<ul><li>The anticipated base salary range for this position is $133,000 through $160,000. Base salary is one component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks.</li></ul>Benefits and Perks:<ul><li>Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund&nbsp;</li></ul><ul><li>Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership)</li></ul><ul><li>Generous paid time off policies to include vacation, holiday, sick and volunteer days&nbsp;</li></ul><ul><li>401K and other incentives&nbsp;&nbsp;</li></ul><ul><li>Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care &amp; Dependent Care), Health Savings Account and Employee Assistance Program</li></ul><ul><li>Life insurance, Accidental Death &amp; Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident &amp; Medical, and Commuter Transit &amp; Parking</li></ul>Additional Information:CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work. We offer a unique work environment where individuals are encouraged to better understand the brand, the business, and motivations, so that together we can unlock the possibilities of growth. This is reflected in:Diversity and Inclusion:<ul><li>At CHANEL, we are intentional in promoting Diversity &amp; Inclusion. We foster respect, empathy, and dignity for all.&nbsp; We believe strongly that the diversity of our people across the full spectrum of human differences is essential to our organisation and the connections we have with each other and our clients.&nbsp;</li></ul><ul><li>We offer Employee Resource Groups in the US that are voluntary, open to all, employee-led groups formed around a shared identity or lived experience, whose aim is to foster a diverse, inclusive, and equitable community aligned with the values and missions of the communities they support.</li></ul>CHANEL Community:<ul><li>CHANEL Community empowers our employees to channel their passions, talents, and sense of purpose to contribute to and learn from our communities.</li></ul><ul><li>Employees are encouraged to take time off annually to volunteer through CHANEL Community. CHANEL also matches employee donations to select charitable organizations.</li></ul>Sustainability:<ul><li>CHANEL Mission 1.5° is our climate action plan. It is focused on transforming the business in line with the ambitions of the Paris Agreement on climate change to limit the average global mean temperature increase to 1.5 degrees Celsius above preindustrial levels.</li></ul><ul><li>Employees are encouraged to contribute to our US Sustainability efforts at the corporate level and within the divisions, through organized taskforces and initiatives.</li></ul>Arts and Culture:<ul><li>We are committed to extending our legacy of cultural engagement. Global support includes the CHANEL Culture Fund, which supports a select group of leading art culture institutions across the globe, and the CHANEL Next Prize for the next generation of creative talent.&nbsp; US support currently includes Annual sponsorship of the MoMA film program, Tribeca Film Festival programs and Through Her Lens, Support of the Academy Gold Fellowship for Women and Sponsorship of the BAAND Together Dance Festival at Lincoln Center.</li></ul>FondationCHANEL:<ul><li>Since 2011, FondationCHANEL’s mission is for women and girls to be free to shape their own destiny.  Through multi-year partnerships with financial and technical support, FondationCHANEL is committed to improving the safety and autonomy of women and adolescent girls around the world, impacting over a million women and girls in its first 10 years. </li></ul><ul><li>For more information, please navigate to the FondationCHANEL website here.</li></ul>Career and Leadership Development:<ul><li>We have dedicated in-house teams focused on supporting the onboarding of employees,developing leadership skills via custom programs like Imagine CHANEL People, Heart of Leadership and group and individual coaching, and blended online and live classes offered on our Bloom platform and by skilled trainers, such as Shape Your Career, to develop career building skills.</li></ul>*CHANEL, Inc. benefits and perks are dependent on eligibility and subject to modification by CHANEL at any time.

Chanel

Boutique Director, Neiman Marcus Houston

American Express Travel Related Services Company, Inc. seeks Senior Engineers to serve as a core member of an engineering team to develop digital and automated solutions for our customers. Develop and design software applications, translating user needs into systems architecture. Assess and validate application performance and integration of component systems and provide process flow diagrams. Test the engineering resilience of software and automation tools. Assess and incorporate user story analysis and elaboration to optimize software solutions. Apply visualization and other techniques to fast-track concepts. Reengineer systems and code for continuous improvement. Position requires a Master’s degree in Computer Science, Engineering, Information Systems, or a related STEM field, and 2 years of software design, development, testing, and implementation experience. Experience must include 1 year of experience with each of the following: analyzing user requirements, and defining and designing technical specifications; and Agile, Bitbucket, Big Data, distributed systems, Jenkins, Hadoop, HBase, HDFS, Hive, Kafka, MapReduce, Oozie, Pig, Python, performance tuning, RDBMS, Shell scripting, Spark, Sqoop, and UNIX. Telecommuting is available up to 2 days per week.Job Location: New York, NY Salary Range: $123,656.00 to $190,000.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Senior Engineers

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The US Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The US Membership Engagement teams sits within US Customer Loyalty Marketing (USCLM) as a critical and foundational arm to deliver marketing on behalf of the enterprise to win the hearts, minds and wallets of our customers and deliver on the brand promise. As the Offers and Rewards Marketing Team, we excite Card Members to redeem points, use offers, and diversify spend through personalized, customer-first marketing and compelling, effective offers that make Membership more rewarding. One of the main pillars of the team is Amex Offers, which we promote to Card Members to incentivize and reward card usage. (Visit <a href="http://www.americanexpress.com/en-us/benefits/offers/" target="_blank">www.americanexpress.com/en-us/benefits/offers/</a> for more info).The Senior Analyst will lead a workstream to drive ongoing innovation in marketing Amex Offers to our Card Members. You will be responsible for ideating and implementing varying digital marketing campaigns to excite Card Members to enroll in Amex Offers, encourage them to redeem, and motivate them to do it again and again. This role will be a key connection point for partners across the enterprise including product owners, channel owners, legal/compliance teams, and marketers.This role is ideal for you if you are a customer-centric marketer who enjoys working in white space to identify and create new opportunities.<h4>Responsibilities</h4><ul><li>Lead ongoing marketing of Amex Offers across digital channels, including placements across Amex-owned and operated channels</li><li>Own the Amex Offers claims, marketing messages, and toolkit to support marketers who utilize Amex Offers across the Blue Box</li><li>Apply internal and external resources to identify trends that can further team and enterprise goals</li><li>Explore opportunities for channel expansion, partnering closely with associated teams to bring ideas to life</li><li>Continue to build on our team’s focus on lapsed Amex Offers users and how to bring them back to the ecosystem</li><li>Work closely with the Consumer Paid Media Center of Excellence to launch, learn from, and iterate on Amex Offers dedicated campaigns</li></ul><h4>Qualifications</h4><ul><li>2 years of digital marketing execution experience; paid media experience preferred</li><li>A strategic approach with the ability to work in white space, identify opportunities for growth, and develop innovative solutions that align with business objectives.</li><li>Track record of driving measurable results through creative, customer-centric marketing</li><li>Proactive self-starter who shows initiative, adapts well to change, and problem-solves independently</li><li>Excellent analytic skills, with the ability to use data to make informed decisions and translate insights into winning strategies</li><li>Strong project management skills with attention to detail and the ability to prioritize effectively</li><li>Excitement to learn new things and develop subject matter expertise</li><li>Collaborative approach, and the ability to effectively influence internal partners</li><li>Exceptional oral and written communication skills</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Sr Analyst- Amex Offers Marketing Innovation

You Lead the Way. We’ve Got Your Back. With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's lead the way together.The US Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The US Membership Engagement teams sits within US Customer Loyalty Marketing (USCLM) as a critical and foundational arm to deliver marketing on behalf of the enterprise to win the hearts, minds and wallets of our customers and deliver on the brand promise. As the Offers and Rewards Marketing Team, we excite Card Members to redeem points, use offers, and diversify spend through personalized, customer-first marketing and compelling, effective offers that make Membership more rewarding. One of the main pillars of the team is Amex Offers, which we promote to Card Members to incentivize and reward card usage. (Visit <a href="http://www.americanexpress.com/en-us/benefits/offers/" target="_blank">www.americanexpress.com/en-us/benefits/offers/</a> for more info).&nbsp;How will you make an impact in this role?The Senior Analyst will lead Merchant Amplification for Amex Offers. You will be responsible for deploying and advancing merchant offer specific marketing to excite Card Members to enroll in the offers, encourage them to redeem, and motivate them to do it again and again. This role is a key connection point between partners across Amex Offers Digital Media and US Customer Loyalty Marketing.&nbsp;This role is ideal for a collaborative marketer with a passion for the customer experience who develops subject matter expertise quickly.&nbsp;Responsibilities<ul><li>Continue to execute and iterate on the Merchant Amplification Strategy</li><li>Partner with Amex Offers Digital Media and across US Customer Loyalty Marketing to identify relevant, timely offers and deliver to Card Members via contextual channels</li><li>Lead the end-to-end execution of cross-channel, merchant specific marketing campaigns including agency and vendor relationships where applicable &nbsp; </li><li>Maintain the Amex Offers landing page, cycle of featured offers, and ADA compliance of the page</li><li>Partner across the enterprise to influence and optimize how merchant offers show up to customers</li></ul>Qualifications<ul><li>2 years digital marketing experience</li><li>Demonstrated history of effective partner management and ability to develop strong relationships across business units/team</li><li>Proactive self-starter who shows initiative, adapts well to change, and problem-solves independently</li><li>Strong project management skills with attention to detail and the ability to prioritize effectively</li><li>Excitement to learn something new and develop subject matter expertise</li><li>Exceptional verbal and written communication skills</li><li>Comfort with execution platforms, pulling results, documenting learnings, and strategizing how to use those learnings </li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Sr Analyst- Amex Offers Merchant Amplification Marketing

American Express Travel Related Services Company, Inc. seeks Senior Managers, Digital Product Solution Design to gather business requirements and data, and design and develop products consistent with specifications. Analyze technology stack and platform services, understand and meet key metrics, create service and API requirements, and execute product roadmap. Improve the overall customer experience of card members, leveraging innovative technology solutions that reflect internal and external needs. Help define and prioritize the future of the technology stack, educating key stakeholders on product positioning, key benefits, and target customers. Position requires a Master’s degree in Computer Science, Engineering, Information Systems, Business Administration, or a related field, and 1 year of experience with requirements analysis, and product design and development. Experience must include 1 year of experience with each of the following: technical solution analysis, design, and execution; delivering industry leading solutions to market; implementation and execution of Scrum and Agile practices to develop applications and deliver technology solutions; software design, development, testing, and implementation; Public Cloud Amazon Web Services technologies, including CI/CD services, EC2, EMR, Lambda, and S3; and SaaS, PaaS, IaaS, CaaS for emerging cloud use cases, including Machine Learning, Mainframe modernization, and enterprise Big Data analytics. Telecommuting is available from anywhere in the U.S.Job Location: New York, NY Salary Range: $105,019.00 to $165,000.00 annually&nbsp;We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Senior Managers, Digital Product Solution Design

American Express Travel Related Services Company, Inc. seeks Managers, Data Science to develop predictive modeling for businesses, incorporating customer behaviors and data granularity.Use machine learning techniques to improve forecasts and produce business insights.Partner across finance, risk, and business teams to derive strategic insights by leveraging visualization and reporting tools. Research and deploy emerging technologies to ensure successful quantitative analytical approaches and techniques to advance business goals.Position requires a Master’s degree in Statistics, Mathematics, Computer Science, Engineering, Information Systems, or a related field, and 2 years of experience with applying statistical and econometric modeling techniques to solve business problems in the financial industry. Experience must include 1 year of experience with each of the following: quantitative, mathematical, and statistical concepts and data processing techniques, including survival analysis, linear and logistic regression, time series analysis, panel data, decision tree analysis, and multivariate distribution theory; researching and presenting complex statistical concepts to non-technical audiences; application of advanced predictive analytics using large volumes of customer and merchant data; data visualization tools; database queries, including SQL, Teradata, and HiveQL; and machine learning techniques, Python, R, and SAS. Telecommuting is available up to 2 days per week.Job Location: New York, NY Salary Range: $100,547.00 to $165,000.00 annuallyWe back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Managers, Data Science

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.The US Consumer Marketing team (USCM) is part of the US Consumer Services Group and is responsible for making membership essential by creating and delivering world class marketing for our differentiated products and services that drives demand and inspires engaged card members across the customer lifecycle.The US Membership Engagement teams sits nestled within US Customer Loyalty Marketing (USCLM) as a critical and foundational arm to deliver marketing on behalf of the enterprise to win the hearts, minds and wallets of our customers and deliver on the brand promise.The Membership Rewards Marketing Senior Analyst will be tasked with helping to create and execute strategies that inspire Card Members to redeem their Membership Rewards points. This role is ideal for you if you are a customer-centric, collaborative, data-driven marketer that is eager to make a big impact on the business.&nbsp;Responsibilities<ul><li>Help develop marketing strategies that educate and inspire Card Members to redeem their Membership Rewards points.</li><li>Lead campaign execution in partnership with our Marketing Enablement Team, caring for targeting, compliance and brand reviews, testing, and more.</li><li>Partner with the Membership Rewards Product Team to execute and market targeted and broadscale redemption offers.</li><li>Track, assess and report on marketing results while identifying actionable learnings that will inform marketing strategies.</li><li>Continually advance our strategy and performance by innovating our tactics and applying a test &amp; learn approach.</li></ul>Minimum Qualifications:<ul><li>2-3 years of digital marketing execution experience.</li><li>A strategic mindset with the ability to think big-picture, identify opportunities for growth, and develop innovative solutions that align with business objectives.</li><li>Experience engaging creative agencies to deliver compelling and compliant creatives.</li><li>Strong project management skills with attention to detail and the ability to prioritize effectively.</li><li>Excellent analytic skills, with the ability to use data to make informed decisions and translate insights into winning strategies.</li><li>Collaborative approach, and the ability to partner effectively across band levels and cross-functional teams.</li><li>Proactive self-starter with the ability to take initiative, adapt well to change, and problem-solve independently.</li><li>Desire to have fun, inspire a positive team culture, and embrace a growth mindset in a dynamic environment.</li><li>Exceptional oral and written communication skills.</li><li>Bachelor’s degree and experience in marketing, business, communications or a related field is preferred.</li></ul>Salary Range: $55,000.00 to $105,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors. Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this positionWe back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Sr Analyst-Rewards Marketing

American Express Travel Related Services Company, Inc. seeks Managers, Finance, under the supervision of a Director, to support financial provision forecasting and results analysis of company’s Global Corporate portfolio. Build close partnerships with chief credit officers in international markets. Build forecasts for Net Loss Provision to aid in investment decisions. Develop and enhance financial reserve and forecasting models as well as ad hoc analytics to improve risk and collection strategies and drive overall growth. Develop business transformation activities and tracking to ensure expected outcomes are achieved.&nbsp; Enhance profitability framework to better optimize risk decisions. Work cross-functionally on projects across the Global Risk Finance organization to help company meet its growth targets. Position requires a Bachelor’s degree in Business Administration, Finance, Accounting, Economics, Statistics, Actuarial Science, or a related field, and 3 years of experience with financial analysis and forecasting experience of a global or international scale. Experience must include 1 year of experience analyzing business requirements, consumer behavior, and industry trends, and reporting on results to senior leadership and business unit partners; translating complex finance concepts into actionable insights for decision-making; working on risk finance analysis to drive performance optimization for investment decisions; working with partners across different functions and communicating with all level of employees; measuring, tracking, and reporting project results; analyzing credit and collection risks and help devising resolution; and financial systems, including, Essbase, Pivot Tables, SQL, Tableau, TM1, and V-Lookups. Insert Telecommuting is available up to 2 days per week.Job Location: New York, NY &nbsp;&nbsp;Salary Range: $115,731.00 - $155,000.00 annually We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.&nbsp; American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.US Job Seekers - Click to view the&nbsp;Know Your Rights&nbsp;poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:&nbsp;<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>.The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider a number of job-related factors, including experience and location.#LI-DNI

Managers, Finance

You Lead the Way. We’ve Got Your Back.With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.Join Team Amex and let's lead the way together.How will you make an impact in this role?The AIM (Analytics, Investment &amp; Marketing Enablement) team – a part of GCS Marketing– is the analytical engine that enables Global Commercial business portfolio of American Express. Accelerating growth momentum, increasing profitability, and powering up our value proposition are key objectives for this organization. It is the analytical engine that powers profitable business growth through consultative and innovative solutions across GCS. AIM in India is a high performing team and strong partner to the Global Commercial Marketing business. The team enables GCS Marketing business by providing actionable insights to drive business strategy and growth.This Director role would be based in New York and would be focused on driving Sentinel Analytics for Lifestyle gaming across channel / products. The incumbent will be responsible for driving innovative analytical solutions and strategies that helps in gaming prevention thereby driving profitable offer efficiency for the commercial business. S/he will be challenged with designing and creating world class prospect marketing analytics by leveraging machine learning and advanced methodologies.A very important focus for the role shall be leveraging data science, quantitatively determining the value, deriving insights, and then assuring the insights are leveraged to create positive impact that cause a meaningful difference to the business. This role will serve as a key interface between various stakeholders – the functional channel owners, the business partners, and end-users of data science driven targeting &amp; personalization solutions.Responsibilities&nbsp;<ul><li>The position will be a part of AIM team supporting Sentinel and responsible for increasing offer efficiency by focusing on Gaming across the customer lifecycle. </li><li>The successful candidate will partner with the functional partners in US as well as various cross-functional teams including Finance, Modelling, Product, Risk, Capabilities to drive solutions for gamer prevention.</li><li>In this role the Director will be responsible to oversee a high performing team of Managers/Sr Managers; and indirect reports. The incumbent will also work closely with other Sentinel team focused on acquisition gaming.</li><li>&nbsp;The successful candidate should have a proven track record of striking the best balance between providing deep analytical solutions, people management, strategic thought leadership and managing relationships to influence strategies and business outcomes.</li></ul>Minimum Qualifications<ul><li>PhD/master’s degree in quantitative field (e.g. Finance, Engineering, Physics, Mathematics and Economics) or MBA with quantitative background with experience in Analytics</li><li>Good People Management skills, comfortable leading from front through ambiguity and creating structure and strategies in white space.</li><li>Understanding of experimental test vs control and read statistical reports&nbsp;&nbsp;</li><li>Strong relationship management skills with a proven track of positively collaborating and influencing internal/external partners</li><li>Strong analytical skills: Applying analytical thinking to diagnose business needs and to establish analytical hypothesis and solutions. Drive insights and recommendations through analytical solutions</li><li>Team player: Able to collaborate with partners and team members to define key business objectives, and to align on solutions that drive actionable items</li><li>Passion for data science and machine learning: Proven track record of independently developing novel analytical solutions optimizing business processes or product constructs</li><li>Knowledge of Hive, Python, PySpark, SQL enabling effective team management encompassing data manipulation and statistical modeling/data-mining techniques</li><li>Strong communication skills enabling ability to interact effectively with business leaders and to present structured and compelling messages addressed to various levels within the organization</li></ul>Preferred Qualifications<ul><li>Experience with acquisitions analytics, statistics and measurement analytics</li><li>Background in Commercial Data and Products preferred</li><li>Work experience in relevant Industry &amp; Domain is a plus&nbsp;</li><li>Strong knowledge of statistics preferred.</li></ul>Salary Range: $150,000.00 to $225,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.&nbsp;We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

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