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Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> Job Description Position Purpose: This position provides specialized transportation and disposal services to our clients. Responsibilities include manifesting, packaging, spill response, labeling, loading/unloading, coordinating transportation, and sampling/profiling material while adhering to state and federal environmental, health, and safety regulations. Primary Duties/responsibilities: <ul><li>Sample waste streams according to prescribed policies and procedures.</li><li>Manifesting, packaging, spill clean-up response and remedial activities, labeling, loading, off loading, and coordinating transportation.</li><li>Maintain a professional image to clients by answering inquiries and suggesting solutions to existing/potential problems.</li><li>Comply and enforce all compliance, health, safety, and procedures in accordance with VES-TS policies.</li><li>Become familiar with all U. S. Department of Transportation (DOT)/Environmental Protection Agency (EPA) and VES-TS regulations required in submitting paperwork to expedite disposal of hazardous waste.</li><li>Operate and maintain all equipment in a professional manner to ensure optimum efficiency and effectiveness.</li><li>Other duties as assigned.</li></ul> Qualifications Education / Experience / Background: <ul><li>High School diploma or General Educational Development (GED) required</li><li>Bachelor's degree in Chemistry or a related science discipline preferred</li></ul> Knowledge / Skills / Abilities: <ul><li>Strong team player</li><li>Excellent interpersonal and communication skills</li><li>Time management: the ability to organize and manage multiple deadlines</li><li>Strong customer service orientation</li><li>Computer proficiency</li><li>Ability to follow through on assignments.</li></ul> Required Certification / Licenses / Training: <ul><li>40-hour HAZWOPER Certification</li><li>Valid Driver's License</li><li>Ability to obtain a Class A or B Commercial Drivers License (CDL) with Hazardous (H) endorsement</li></ul> Additional Information Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Environmental Specialist (Hazardous Waste)

Company Description Elga Labwater, a division of Veolia Water Technologies is the industry leader in providing water purification treatments and wastewater solutions to industrial, commercial, and municipal customers. Veolia Water provides water services through public-private partnerships and industrial outsourcing agreements and is comprised of the top water professionals in every corner of the globe. Our parent company, Veolia Environment (VE), is a world leader in environmental services. VE is based in France and is comprised of four business segments that serve the environmental needs of customers globally: Veolia Water, Veolia Environmental Services, Veolia Energy, and Veolia Transportation. ELGA LABWATER, the specialist laboratory water brand of Veolia Water Technologies. For over 50 years we have been the acknowledged specialists in water purification for laboratories worldwide. The ELGA brand is renowned across the globe for excellent quality and reliability. We have built our sccess on a commitment to quality and customer care, together with a major emphasis on applied research and development Job Description This is a Sales position with a strong base salary and Incentive Commission plan. The requirements are to increase unit sales and grow your territory, both on in revenue and profitability. Must live in the heart of the territory, preferably Raleigh NC or Cary NC. Professional Sales position - This is a direct hands on selling position with an opportunity to grow the Lab Water business in a very laboratory enriched territory. Experience selling water purification systems in this market or working through Distributors. In this role as a Territory Sales Representative you will act as a Hunter selling and seeking out brand new opportunities in your area. Technical background in Chemistry, Biology, Engineering, Medical Tech, or Environmental Engineering. You will develop a solid territory business growth Sales Plan and be able to provide monthly sales updates and overviews in regards to your territory. You will have some FARMER responsibilities as well, actively managing an established customer base and selling new business to that customer base. Qualifications Hunter selling mentality to drive business Technical background in Chemistry, Biology, Engineering, Medical Tech, or Environmental Engineering. Outside selling experience. Remote position, working out of your home. Mature, with good Networking skills, and well organized. Salesforce (CRM) experience to drive business, leads, and sales records. Develop solid territory business growth Sales Plan and be able to provide monthly sales updates and overviews. The successful candidate will work to meet/exceed sales goal by actively managing an established customer base and selling new business. Travel expectation is 60% depending on territory demands at any specific time. Must be willing and available to travel throughout sales territory as needed to meet with customers which is the entire state of North Carolina. The territory may expand to Washington DC and Maryland in the near future. 3-5 years selling experience with a technical and scientific aptitude and want to be part of a dynamic growing company we have a position for you. Territory includes the entire state of North Carolina, with the ideal candidate being located in Raleigh/Cary NC Area: Potential coverage of the following States: South Carolina, Maryland, and Washington DC Subject to change. Salary Range $87,000 - $ 105,000 USD per year plus commission. Additional Information We offer a competitive salary package and benefits, along with opportunities for growth and advancement within our organisation. If you are a dedicated professional with a passion for delivering outstanding field service, we encourage you to apply for this rewarding opportunity We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Territory Sales Representative (Raleigh Area, North Carolina Area)

Company Description Veolia Water Technologies, Inc. Industrial Solutions is a full-service industrial water management company with a focus on a cost effective blend of service, chemistry and equipment technologies. With our balanced process management approach to water-related issues, we are able to create and implement innovative, sustainable, custom water solutions that reduce the overall cost of operation and compliance. Veolia Water Technologies, an industry leader in providing water and wastewater solutions to industrial and municipal customers. Veolia Water Technologies is a Veolia company. Veolia provides water services through public-private partnerships and industrial outsourcing agreements and is comprised of the top water professionals in every corner of the globe. Our parent company, Veolia Environnement (VE), is a world leader in environmental services. VE is based in France and is comprised of four business segments that serve the environmental needs of customers globally: Veolia Water, Veolia Environmental Services, and Veolia Energy. Job Description Veolia Water Technologies, Inc. Dayton is currently seeking a Wastewater Operator to work in the Dover New Jersey area. This position is responsible for controlling Wastewater treatment plant's machines and equipment to purify and clarify water for permitted industrial uses at the Dover, NJ Howmet Wastewater facility. Essential Operational Duties and Responsibilities: <ul><li>Maintain complete operational coverage of the Howmet Wastewater facility throughout all scheduled shifts. This positions </li><li>primary shift designation is Night, which is currently 8 hour shift. Coverage of additional shifts may be necessary as the need arises, and is strongly encouraged.</li><li>Learn to operate and control electric motors, pumps, and valves to regulate flow of water into treatment facilities.</li><li>Learn to collect and test water samples to determine concentration levels and impurities.</li><li>Learn to perform all scheduled maintenance, service, and new installations of water treatment equipment.</li><li>Learn to be responsible for accurate record keeping of client data such as residual content of chemicals, water turbidity, and water pressure.</li><li>Designate specific hours each week for general Wastewater industry studying, with the goal being to achieve a </li><li>Wastewater license within the first year of employment.</li><li>Operate and control electric motors, pumps, and valves to regulate flow of water into the Wastewater treatment plant.</li><li>Collect and test Wastewater samples to determine concentration levels and impurities at the designated testing </li><li>frequency.</li><li>Responsible for accurate record keeping of client data such as residual content of chemicals, water turbidity, and water pressure.</li><li>Comply with all Veolia and Howmet safety parameters/programs.</li><li>Analyze lab data to uncover potential treatment issues and then implement process changes to prevent non-compliance.</li><li>May be responsible for compiling data for the Environmental Protection Agency or state regulatory body.</li><li>Coordinate with other operators throughout the Howmet facility in order to maintain the plants Wastewater treatment equipment.</li><li>Consult with Howmet and Veolia management in the operations of their Wastewater plant to determine the best </li><li>treatment for their Wastewater. </li><li>Advise clients on the appropriate methods for hazardous waste spill clean ups, recycle programs, energy savings programs, and water usage reduction</li></ul> Essential Maintenance Duties and Responsibilities: <ul><li>Coordinate with Howmet to schedule third-party maintenance support for all maintenance projects that are outside of Veolias scope of work.</li><li>Complete all preventative maintenance defined by Veolia and Howmet management at the designated frequency. </li><li>Completion of all preventive maintenance must be documented accordingly. PM tasks include, but are not limited to; changing filters, changing oil, greasing bearings, documenting operating temperatures, exercising valves, etc...</li><li>Complete, or assist in the completion of, all minor maintenance projects that may arise to ensure the Wastewater </li><li>treatment facility remains operating effectively and efficiently. These maintenance items include, but are not limited to: </li><li>chemical pump repair &amp; replacement, small PVC piping installation, valve replacement, AOD pump repairs, check-valve </li><li>cleanouts and repairs, etc...</li><li>Complete, or assist in the completion of, all intermediate maintenance projects that may arise to ensure the Wastewater </li><li>treatment facility remains operating effectively and efficiently. These maintenance items include, but are not limited to: </li><li>replacing mechanical pump seals, replacing packing seals, replacing impellers, full PVC line replacements, centrifugal </li><li>pump replacements, displacement pump replacements, check-valve cleanouts and repairs, etc...</li></ul> Qualifications <ul><li>High school diploma or equivalent required.</li><li>Proficiency with Microsoft Office or Google equivalent required.</li><li>Strong mechanical aptitude preferred.</li><li>Strong communication skills, both verbally and written, required.</li><li>Operational experience of site specific equipment prefered</li><li>Wastewater licensing or certification preferred</li><li>3+ years experience in Wastewater treatment plant operations or related field preferred.</li></ul> VWS offers you a competitive compensation and benefits package, along with a dynamic work environment. We offer challenging projects and training to ensure you success. EOE/AA-M/F/Disability/Veteran Additional Information All your information will be kept confidential according to EEO guidelines. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Wastewater Technician

Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> Job Description Position Purpose: This position provides specialized transportation and disposal services to our clients. Responsibilities include manifesting, packaging, spill response, labeling, loading/unloading, coordinating transportation, and sampling/profiling material while adhering to state and federal environmental, health, and safety regulations. Primary Duties/responsibilities: <ul><li>Sample waste streams according to prescribed policies and procedures.</li><li>Manifesting, packaging, spill clean-up response and remedial activities, labeling, loading, off loading, and coordinating transportation.</li><li>Maintain a professional image to clients by answering inquiries and suggesting solutions to existing/potential problems.</li><li>Comply and enforce all compliance, health, safety, and procedures in accordance with VES-TS policies.</li><li>Become familiar with all U. S. Department of Transportation (DOT)/Environmental Protection Agency (EPA) and VES-TS regulations required in submitting paperwork to expedite disposal of hazardous waste.</li><li>Operate and maintain all equipment in a professional manner to ensure optimum efficiency and effectiveness.</li><li>Other duties as assigned.</li></ul> Qualifications Education / Experience / Background: <ul><li>High School diploma or General Educational Development (GED) required.</li><li>Bachelor's degree in Chemistry or a related science discipline preferred.</li></ul> Knowledge / Skills / Abilities: <ul><li>Strong team player.</li><li>Excellent interpersonal and communication skills.</li><li>Time management: the ability to organize and manage multiple deadlines.</li><li>Strong customer service orientation.</li><li>Computer proficiency.</li><li>Ability to follow through on assignments.</li></ul> Required Certification / Licenses / Training: <ul><li>40-hour HAZWOPER Certification.</li><li>Valid Driver's License.</li><li>Ability to obtain a Class A or B Commercial Driver's License (CDL) with Hazardous (H) endorsement.</li></ul> Additional Information Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Environmental Specialist I

Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> Job Description Position Purpose: Responsible for supervising a team(s) of field employees in providing services to clients that result in the safe disposal of hazardous and non-hazardous materials. Coordinates subcontractors and field personnel within the job specifications and regulatory guidelines. Provides guidance and training to all field service employees. Prepares project estimates, proposals, and assists with contract preparation. Primary Duties /Responsibilities: <ul><li>Manages team(s) including hiring, evaluating, and disciplinary actions.</li><li>Complies with all applicable governmental regulations, and VES-TS policies and procedures.</li><li>Recognize and act on opportunities to increase value added services that benefit customers.</li><li>Maintain a professional image to clients by answering inquiries and suggesting solutions to existing and/or potential problems.</li><li>Comply with and enforce all compliance, health and safety, and procedures in accordance with departmental procedures.</li><li>Ensure completion and accuracy of all DOT/EPA and VES-TS regulations required in submitting paperwork.</li><li>Ensure completion of all mandatory training courses as required by OSHA as well as updated refresher courses instituted by the company.</li><li>Oversees the operation and maintenance of all equipment to ensure optimum efficiency and effectiveness.</li></ul> Qualifications Education / Experience / Background: <ul><li>BS in Chemistry or BA in a related science discipline or equivalent work experience required</li><li>5 to 7 years of hazardous waste experience required</li><li>1 to 2 years of supervisory experience preferred</li></ul> Knowledge / Skills / Abilities: <ul><li>Knowledge of disposal capabilities and limitations prior to shipping waste materials to ensure efficient disbursement and storage.</li><li>Computer proficiency</li><li>Excellent interpersonal and communication skills</li><li>Time management: the ability to organize and manage multiple deadlines</li><li>Strong customer service orientation</li><li>Possess ability to follow through on projects to completion.</li><li>Complete knowledge and understanding of contract provisions and terms.</li><li>Strong supervisory and leadership skills</li><li>Ability to create &amp; prepare reports as necessary</li></ul> Required Certification / Licenses / Training: <ul><li>A valid Driver's License is required</li><li>Ability to obtain a Commercial Drivers License (Class A or B) is required.</li><li>40-hour HAZWOPER Training</li></ul> Additional Information Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Project Manager- Depack

Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. Please visit our website for more information: <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> Job Description Pay Rate: $70000 to$80000 Per Year and 5% target bonus. Position Purpose: Veolia North America's Procurement Team's desired value proposition is to become the employees' trusted partner to buy goods and services the right way, at the right price. This position is responsible for executing tactical sourcing initiatives and providing operational procurement support to drive cost savings and process efficiency across the organization. The role manages day-to-day purchasing activities including requisition processing, supplier management, and help desk support while ensuring compliance with company policies and procedures. Additionally, this position contributes to continuous improvement efforts through spend analysis, process documentation, and implementation of best practices in procurement operations. Primary Duties/Responsibilities: <ul><li>Reviews and processes purchase requisitions ensuring compliance with company policies while identifying cost-saving opportunities through strategic vendor selection and consolidation.</li><li>Identifies and redirects spend to preferred suppliers and strategic partners to maximize contract utilization and savings.</li><li>Manages procurement help desk inquiries related to general purchasing through established playbooks and knowledge of the various programs.</li><li>Analyzes spend patterns and market conditions to recommend optimal sourcing strategies and vendor rationalization.</li><li>Identifies process improvement opportunities and implements solutions to enhance operational efficiency.</li><li>Performs other procurement-related duties as assigned.</li></ul> Additional Information: <ul><li>The job is performed in a hybrid environment with 3 days per week in the office.</li></ul> Qualifications Education/Experience/Background: <ul><li>High school diploma/GED required.</li><li>2-5 years experience in procurement / supply chain.</li><li>Bachelor's degree preferred.</li></ul> Knowledge/Skills/Abilities: <ul><li>Experience with SAP (Ariba, S4) or any other ERP.</li><li>Strong written and verbal communication skills.</li><li>Commitment to excellence.</li><li>Excellent attention to detail.</li><li>Positive attitude and a team player.</li><li>Experience with Microsoft Office Suite or GSuite</li></ul> Additional Information Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental and vision insurance. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. <ul><li>Sick leave - 56 hours</li><li>Observed Holidays - 11 days</li><li>Vacation - Flexible Time Off</li></ul> We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Procurement Specialist - Buy Desk

Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> Job Description Position Purpose: 2025 SUMMER INTERNSHIPS are available at Veolia North America in New York. Students will have an opportunity to gain hands-on experience in at least one career function. Opportunities are available in the following areas: <ul><li>Operations (Construction, Metering).</li><li>Customer Service.</li><li>Accounting/Finance.</li><li>Communications.</li><li>Engineering.</li><li>Environmental/Compliance.</li></ul> Primary Duties/Responsibilities: <ul><li>Executes tasks directly related to functional projects and/or process improvements.</li><li>Communicates issues and roadblocks related to areas of responsibility.</li><li>May assist in research or special projects in a variety of areas in order to fulfill business initiatives and meet business objectives.</li><li>May be asked to prepare and deliver insights and recommendations based on analyses.</li><li>Produces findings and draws conclusions from analyses; Makes oral and written recommendations to management.</li><li>May be asked to perform field related duties, as assigned.</li><li>Internships are focused on learning and exposure to fundamental business processes and procedures.</li></ul> Qualifications Education/Experience/Background: <ul><li>High School Diploma/GED is required.</li><li>Must be 18 years of age.</li><li>Working towards a four-year degree:<ul><li>You are currently a Freshman, Sophomore, Junior, Senior or in recent grad status in a related major.</li></ul></li><li>Minimum of a 3.0 Cumulative G.P.A, preferred.</li></ul> Knowledge/Skills/Abilities: <ul><li>Strong communication, written, verbal, listening, presentation and facilitation skills.</li><li>Ability to build collaborative relationships.</li></ul> Required Certification/Licenses/Training: <ul><li>Valid Driver's license is preferred.</li></ul> Additional Information Pay Range: $18.00 to $22.00 per hour. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Customer Service Intern

Company Description A subsidiary of Veolia group, Veolia North America (VNA) is the top-ranked environmental company in the United States for three consecutive years, and the country's largest private water operator and technology provider as well as hazardous waste and pollution treatment leader. It offers a full spectrum of water, waste, and energy management services, including water and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare, higher education, and municipality customers throughout North America. Headquartered in Boston, Mass., Veolia North America has more than 10,000 employees working at more than 350 locations across the continent. <a href="http://www.veolianorthamerica.com" target="_blank">www.veolianorthamerica.com</a> Job Description Position Purpose: The position owns the service delivery process. The position's purpose is to deliver excellent service to our customers and to "ring the cash register" - meeting as many customer needs as possible and reducing the time from order through to cash. To do so, this position ensures that his/her team identifies and resolves systematic issues in the service delivery process. Primary Duties /Responsibilities: <ul><li>Manage, develop and inspire a team comprising: Customer Technical Advisors, Technical and Regulatory Specialists, a Contract Control Manager; and exercise responsibility for billing on behalf of the branch.</li><li>Own the service delivery process from account planning, through taking orders, ensuring regulatory approval, tasking scheduling/Operations, through to billing. Make sure this process is joined up and mistakes minimized by owning, investigating and addressing the systematic causes of rework and common disruptions. In doing so shorten the time from orders through to cash.</li><li>Set customer service expectations for Customer Technical Advisors. Performance manage and coach Customer Technical Advisors to deliver these targets. Manage Net Promoter scores.</li><li>Maintain a small, expert Technical and Regulatory Specialist team. Ensure they are focused on high value advice/ checking and identifying systemic issues to resolve and not dragged into day to day doing/short-term band aids.</li><li>Ensure smooth handover of new customers from Sales Reps to Account Managers/ Customer Technical Advisors; and from Inside Sales to Customer Technical Advisors.</li><li>Ensure that Project Managers (those that are onsite coordinators) feed requests through to Customer Technical Advisors, rather than short-circuiting the customer delivery process (even if the Project Managers report through Operations).</li><li>Ensure both a clear division between, and collaborative working across, Customer and Operations.</li><li>Ensure that the Customer Excellence team identifies growth opportunities and shares them with the growth team.</li><li>Report progress in maintaining high customer service standards and driving down unbilled work to the GM and SVP Operations.</li></ul> Qualifications Education / Experience / Background: <ul><li>Several years experience in customer, technical and operational roles in Veolia or a similar player</li><li>Technical knowledge/ experience of waste transport, disposal and recycling (from a degree or from experience)</li><li>A track record of delivering performance improvement</li><li>A track record of building teams and getting different types of people to collaborate together</li></ul> Knowledge / Skills / Abilities: <ul><li>Strong accounting/ P&amp;L/ cash management skills</li><li>Strong customer mindset</li><li>Deep technical knowledge/ experience of waste transport, disposal and recycling (from a degree or from experience)</li><li>Strong systems focus - desire to address root causes of issues rather than adding band aids</li><li>Able to own and account for performance to senior leadership</li><li>Able to manage a diverse team and ensure that they deliver more than the sum of their parts</li></ul> Additional Information Benefits: Veolia's comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, savings accounts, tuition reimbursement, paid volunteering and more. In addition, employees are also entitled to participate in an employer sponsored 401(k) plan, to save for retirement. Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement. We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Customer Excellence Manager

Company Description Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world's most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. Job Description Job Summary The Field Service Engineer (FSE) - Microbiology Specialist's primary responsibility will be to provide routine to complex field service and support for our Sievers® brand endotoxin and bioburden analytical instruments. Field service and support will be provided at customer sites throughout the United States, with potential for occasional travel to Canada and Puerto Rico in support of Sievers customers in those countries. Support will include maintenance, verification, validation, repair, and calibration duties as well as troubleshooting operational issues and user training. This position will also be involved in providing field service and support for the Sievers® brand total organic carbon (TOC) instrumentation product line. This position will require residency within the Denver Metropolitan area and within one hour of the Denver International Airport. Other residency options would be considered based on candidate qualifications and geographic needs but would require residency within the metropolitan area of one of our pre-existing service territories and within one hour of an International Airport. The FSE - Microbiology Specialist position will require frequent overnight travel in support of our endotoxin and bioburden customers as our product line and customer base matures. There will also be some requirement for overnight travel in support of our core TOC customers. Key Characteristics We are looking for a resourceful person who is self-directed, enjoys working independently, and is attentive to details. One who is also motivated and committed to extensive domestic overnight travel and a willingness to be on the road during the week most of the year, someone interested in being a "road-warrior" in support of our customers. An ideal candidate would organize their own planning, scheduling and confirmation of contiguous services while balancing varying priorities. We are looking for a candidate who would employ a scientific approach to the operation, maintenance, and repair of analytical instrumentation and is proficient at completing daily and weekly administrative responsibilities. Client focus and succinct &amp; timely communication (written and verbal) are key elements for success in this role. We are looking for a customer facing candidate that is technically competent, communicates well, strong work ethic, strong customer service and has previous work experience in a technical field support role, customer support and experience in ultra-pure water applications or operation of analytical instrumentation in a lab environment. Duties &amp; Responsibilities: <ul><li>Travel to customer sites and perform PM and related services on Endotoxin, Bioburden and TOC equipment </li><li>Willing and able to travel domestically and have open availability Monday through Friday</li><li>Plan, Schedule, and Confirm customer services including coordination of travel and parts shipments for services</li><li>Maintain admin duties, parts inventory, and relevant trainings</li><li>Take customer calls, participate in territory sales rhythm calls, and service team meetings</li><li>Respond to on-demand contract services with 3 or 7 business day response commitments for troubleshooting and repair</li><li>Write clear and concise reports for customers</li><li>Special projects and new hire training as assigned by supervisors</li><li>Work closely with Sales to provide insight into new instrument and new service opportunities as well as upsell service and consumables at existing customer sites based on need</li><li>Ensure compliance with all aspects of safety on the job, including the operation and maintenance of an assigned company vehicle and comply with all Veolia Environmental, Health and Safety (EHS) policies</li><li>Domestic travel 70% including overnight stays</li></ul> Qualifications Knowledge, Skills &amp; Abilities <ul><li>Strong technical, mathematical and customer service skills</li><li>Working understanding of microbiology principles related to pharmaceutical water quality testing</li><li>Understanding of cGMP/GLP and GDPs practices and EHS requirements of pharmaceutical lab and production environment</li><li>Able to prioritize various tasks such as service of multiple instruments and administrative duties</li><li>Troubleshooting and problem-solving skills, ability to use processes to find root cause</li><li>General knowledge of electrical equipment, chemistry, and safety</li><li>Vision, manual dexterity, and coordination sufficient to service instruments and handle electrical equipment</li><li>Computer proficiency in word processing, spreadsheets, networking, and databases</li><li>Ability to use ordinary hand tools, calibrated tools, and analytical instrumentation, as well as handle chemically aggressive fluids, such as acids and bases</li><li>Strong and concise verbal and written communication skills</li><li>Self-motivated, with the ability to drive projects to completion with minimal oversight</li><li>Proven ability to speak effectively before groups and customers, clients, and other employees within the organization</li><li>Ability to meet deadlines and commitments</li><li>Ability to communicate effectively and contribute within a commercial team environment</li><li>Ability to make good business decisions based on risk-reward analysis and business objectives</li><li>Ability to learn applicable company procedures within a reasonable time from start of employment</li></ul> Required: <ul><li>Bachelor's degree in biology, Biochemistry, Microbiology, or life sciences related field, or equivalent education</li><li>2+ years of work experience in Endotoxin and/or Bioburden testing, or other Bio detection protocols within the pharmaceutical industry or within a GMP facility</li></ul> Preferred: <ul><li>Domain expertise in pharmaceutical water quality testing, specifically bioburden and endotoxin</li><li>Hands-on experience with the use, support, and maintenance of bioburden and/or endotoxin analytical instrumentations and equipment</li><li>Work experience in ultra-pure water applications or servicing and/or operating analytical instrumentation in a lab environment</li><li>Analytical instrumentation field service support experience</li><li>Knowledge of pharmaceutical related regulations is high</li></ul> Additional Information Working Conditions <ul><li>Ability and willingness to work a flexible schedule based on customer needs</li><li>Drive a motor vehicle - significant time each day in the car driving to customer sites</li><li>Air travel required to reach customer destinations and back up support of other areas</li><li>Ability and willingness to travel to customer's sites requiring overnight stays approximately 70% of the time, with short notice as required to perform services and to fulfill contractual response time commitments</li><li>Use of laptop and mobile systems</li><li>Regularly work around machines, electrical equipment, chemicals, and within industrial facilities</li><li>Work at a variety of customer sites including outdoor industrial installations, clean rooms and laboratory environments requiring the use of clean suits/smocks</li><li>Perform tasks requiring manual dexterity during tool use, handling small parts, and repair procedures</li><li>Reach with hands and arms, below and above shoulder height</li><li>Stand, sit, stoop, kneel, crouch, or crawl</li><li>Work in industrial environments where background noise may be present</li><li>Regularly lift and/or move up to 30 pounds. Frequently lift and/or move up to 50 pounds</li><li>Close vision, color vision, depth perception, and ability to adjust focus</li><li>Maintain driver's license and a good driving record</li></ul> At Veolia, we realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We're an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace. Because our people are our greatest assets, we also offer competitive compensation and benefits that include: <ul><li>Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate's knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $31-39 hourly</li><li>Medical, Dental, &amp; Vision Insurance Starting Day 1!</li><li>Life Insurance</li><li>Paid Time Off</li><li>Paid Holidays</li><li>Parental Leave</li><li>401(k) Plan</li><li>Flexible Spending &amp;Health Saving Accounts</li><li>AD&amp;D Insurance</li><li>Disability Insurance</li><li>Tuition Reimbursement</li></ul> This position is expected to stay open until May 3, 2025. Please submit your application by this date, to ensure consideration. Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law. ***Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity*** As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination. As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

Field Service Engineer - Microbiology (Endotoxin & Bioburden)

<h4>At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process.We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek.</h4>The Assistant Community Manager assists the Community Manager in supporting performance standards and maintaining all aspects of community operations. This individual works to develop, empower, and inspire associates toward the achievement of desired business outcomes. The Assistant Manager will be the “Manager on Duty” (MOD) in the absence of the Community Manager. The Assistant Community Manager may assist with scheduling and providing work assignments. This leader will consistently improve the sales process through guiding, coaching, and training Senior/Leasing Consultants.<h4>Essential Functions/Responsibilities</h4>Sales and Marketing<ul><li>Warmly greet prospective residents and create a personal connection while determining needs and preferences</li><li>Answer all incoming calls and handle accordingly, whether prospect call, resident issue, service request etc.</li><li>Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner</li><li>Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors</li><li>Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily</li><li>Ensure the office, clubroom, apartment models, and “market ready” units are in impeccable condition</li><li>Assist in Social Media advertising as directed by the Manager</li><li>Assist in the preparation of move-ins, such as, walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager</li><li>Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents</li><li>Address and complete all other duties as assigned</li></ul>Operational Standards<ul><li>Accept rents and make deposits</li><li>Maintain accurate records in Yardi. Update all rents, deposits and application fees received by residents on a daily basis.&nbsp; Issue appropriate notices when necessary (i.e. late payment notices , eviction notices, returned check memos)</li><li>Update reports daily regarding notices to vacate, vacancy report, activity report and provide pertinent information to Community Manager</li><li>Participate in Revenue Management calls when applicable</li><li>Oversee normal duties of Concierge and Leasing Consultants (based on Manager’s request and staffing structure)</li><li>Complete all new lease and renewal paperwork, including related addendums</li><li>Complete resident communications when applicable</li><li>Attend training classes/meetings as required or recommended by management</li><li>Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily</li><li>Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li></ul>Customer Service<ul><li>Understand and support the customer experience vision for Mill Creek Residential</li><li>Communicate service guarantees and customer service standards to prospective and current residents</li><li>Take ownership to personally address and resolve customer concerns in a timely professional manner</li><li>Support new residents during move-in process. Assist with lease renewals, move-outs, and resident transfers</li><li>Contribute ideas for improving resident satisfaction to the Community Manager</li><li>Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention</li><li>Accept service requests from residents and route to service department for prompt processing Follow up to ensure the request has been completed and resident is satisfied</li><li>Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li><li>Champion and enforce the Mill Creek Brand Promise, Service Standards, and Manifesto</li><li>Address and complete all other duties as assigned</li></ul><h4>Education and/or Experience</h4><ul><li>High School diploma or equivalent (GED), Bachelor’s degree preferred</li><li>2 years multi-family leasing or related property management experience or equivalent experience</li><li>Commitment to, and passionate for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li><li>Multi Family or related property management experience, retails sales or hospitality experience</li></ul><h4>Skills/Specialized Knowledge</h4><ul><li>Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication</li><li>Exercise professional judgement to take ownership of and resolve issues and problems with residents</li><li>In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community</li><li>Continuous research of area competitors such as pricing, amenities, features etc.</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul><h4>About the Benefits of joining the Mill Creek Team</h4><ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>Mill Creek is an Equal Opportunity Employer<h4>Are you ready to contribute to the success of Mill Creek Residential?&nbsp; If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!</h4>

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