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<h3>Job Description:</h3><h3>The Role</h3>The ServiceNow HR Analyst will be a part of a team that will manage day to day enhancements and fixes. This role will facilitate the requirements, design, testing, and delivery of projects and system enhancements while representing stakeholder interests. Your role will also ensure the accurate collection, control, processing, and maintenance of confidential employee record data. This position will have the opportunity to work across many different Fidelity teams.As a ServiceNow HR Analyst, you will<ul><li>Manage end to end implementation of ServiceNow enhancements and defects</li><li>Research and advise on existing and upcoming capabilities of ServiceNow</li><li>Research and implement solutions to incidents and requests</li><li>Update standards and procedures documentation as required</li><li>Coordinate &amp; Publish HR Knowledgebase articles</li><li>Creation of automated test scripts to be used for future upgrade releases</li><li>Leverage thorough understanding of business process and system processes to make recommendations and propose technical/non-technical solutions to meet business requirements</li><li>Building trust and leveraging solid working relationships with key business partners</li></ul><h3>The Expertise And Skills You Bring</h3><ul><li>Bachelor’s degree or equivalent work experience</li><li>A minimum of 2+ years Business / Systems Analyst experience</li><li>5+ years ServiceNow configuration experience or 2+ years of ServiceNow development experience</li><li>Experience in Human Resources a plus, but not required</li><li>Experience with requirements definition, documentation, and refinement</li><li>Experience with end to end test planning and execution</li><li>Strong analytical and problem-solving skills, with high attention to detail</li><li>Strong written and communication skills</li><li>Excellent interpersonal skills</li><li>Experience in a fast paced, agile environment</li><li>Coding experience would be a nice to have(Javascipt)</li><li>Platform experience</li><li>You are analytical, technical, problem-solving and communication skills are a key strength</li><li>You are highly organized and have a strong ability to prioritize and work under tight deadlines</li><li>You understand the importance of being detail oriented complemented by a high degree of accuracy</li><li>You have experience with configuring ServiceNow</li><li>You have a keen ability to build and influence relationships</li><li>You are a self-motivated team player with the ability to work independently</li><li>You have good business judgment and ability to maintain confidentiality of all data</li><li>Your attention to detail consistently generates high quality output is a priority in your daily work</li></ul>The TeamThis role will be a key player on the Enterprise HR / Payroll Platform team, supporting ServiceNow. You will be part of a team focused on increasing efficiency and transforming the internal case management tool through technology. You be focused on the enhancements of ServiceNow and will collaborate with business and technology partners to solve issues, deliver enhancements, and provide on-going support in an Agile environment.<h3>Certifications:</h3><h3>Category:</h3>Business AnalysisFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Fidelity Investments

Senior ServiceNow HR Analyst

<h3>Job Description:</h3>Director, Quality and Operational ControlThe RoleThe Director of Quality and Operational Control is responsible for supporting the strategic development, implementation, and management of the Quality Program for Fidelity Charitable. Your contributions will enable greater operational and service consistency across Fidelity Charitable while enhancing transparency to risks and opportunities to improve the effectiveness of our end-to-end control environment. You will also evolve the tools and standards we apply to optimize our team's value proposition.Note: Fidelity is not providing immigration sponsorship for this positionThe Expertise and Skills You Bring<ul><li>Bachelor’s degree required, 8+ years of work experience in Quality Management, Process Improvement, Risk, or Operations</li><li>Demonstrated knowledge of one or more operational improvement frameworks, methodologies or toolkits such as Lean, Six Sigma or Business Process Reengineering</li><li>Experience with designing processes/controls for automation</li><li>Ability to effectively handle and prioritize multiple concurrent objectives or activities while meeting deadlines</li><li>Strategic end-to-end business thinking, planning and decision making</li><li>Strong relationship building, interpersonal and influencing skills to achieve alignment with key business partners</li><li>Proven ability to develop concise, clear and insightful executive-level presentations</li><li>Outcome orientation, commitment to continuous improvement with a growth mindset</li></ul>The Competencies You Bring<ul><li>Leadership: You are a self-starter and are willing to challenge the status quo, take risks, envision the future, as well as enable, empower, and motivate others to act and model Fidelity’s Leadership Principles</li><li>Problem Solving: You are comfortable with ambiguity and can understand complex problems. You can identify, analyze, synthesize and resolve critical business issues. You can offer creative insights that result in practical solutions and significant value-add</li><li>Communication: You communicate effectively to foster transparency, collaboration, and trust </li><li>Change Management: You have demonstrated the ability to influence others using a variety of tactics; can develop and maintain relationships; are comfortable facing adversity and addressing conflict; can empower associates to turn ideas into business results</li><li>Development: You are passionate about coaching, mentoring, and developing others. You have experience with program, project and team management and have created/led high performing teams</li><li>Technical Proficiency: You have a strong ability to learn new tools, applications, and systems quickly</li></ul>The Value You Deliver<ul><li>Independently lead and oversee complex projects, and own critical governance and oversight routines</li><li>Design and implement controls, with a focus on digitization/automation, to improve process health and reduce risk</li><li>Use standard methodologies to conduct root cause analysis, formulate cogent problem statements, and quantify opportunities</li><li>Provide visibility to control results and root causes of issues; oversee the matrixed delivery of response actions across functions, that reduce risk and eliminate repeat issues</li><li>Drive improvement to the end-to-end customer experience, by looking at processes through customer lens, challenging assumptions, and delivering improvements that scale</li></ul><ul><li>Champion a culture of quality throughout Fidelity Charitable through communications, education/training and associate engagement</li><li>Track and present overall quality picture to senior leaders</li><li>Participate in various cross-functional governance forums to represent the quality / control perspective</li></ul>The TeamFidelity Charitable is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Fidelity Investments provides all the charitable organization’s employees and supports all its functions: Program Development, Marketing, Service Delivery, Relationship Management, Finance, Technology, Risk and Compliance, and Fundraising<h3>Certifications:</h3><h3>Category:</h3>QualityFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Director, Quality and Operational Control

<h3>Job Description:</h3>Fidelity Investments Workplace Investing organization is looking for a Principal Software Engineer to support our equity compensation recordkeeping platform. This person will play a key role in allowing Stock Plan Services (SPS) to accelerate the pace at which our participants can take advantage of new global capabilities. The individual will make a significant impact leading a team of engineers responsible for the design, development, and delivery of new and improved experiences for a customer base consisting of 500+ of the Fortune 1000 companies.We’re hiring a motivated engineer to help us scale the delivery of key experiences to allow more participants to realize the benefits of these capabilities. With a heavy focus on ownership and teamwork this engineer will run point for the team providing technical leadership and helping to foster a healthy learning environment.This position provides the opportunity to work on the premiere equity compensation system in the industry, processing grants of stock, stock options, and other stock derivatives trading through domestic and international brokers.<h3>The Team</h3>You will be part of the technology team in SPS which is constituted of multiple agile squads. As the technical lead for one of these squads you will help drive collaboration across the organization and internal to the team. Being an outstanding partner, you’ll work alongside other tech leads, squad leads, quality engineering, support teams, and operations to effectively lead delivery and enablement of these global experiences. These experiences will be built around real-time recordkeeping, reporting and business intelligence features running on a modernized cloud-ready stack.<h3>The Expertise You Have </h3><ul><li>Bachelor’s Degree or equivalent in a technology related field (e.g. Computer Science, Engineering, etc.) required</li><li>8+ years of Java EE development on high volume enterprise systems</li><li>Proven expertise developing JAVA middle tier rest services and with Enterprise messaging like ActiveMQ, Kafka</li><li>Experience with PL/SQL and complex queries</li><li>Understanding of Relational Databases</li><li>Proven understanding of Cloud Computing and DevOps concepts like CI/CD pipelines in an AKS Azure environment</li><li>Demonstrated experience of leading engineering teams</li></ul><h3>The Skills You Bring </h3><ul><li>Desire to act as player/mentor and lead a team by taking advantage of what members do best</li><li>Passionate about finding opportunities to automate manually intensive processes to improve efficiency</li><li>Your sophisticated skills in data intensive application development, data integration, and data pipeline design patterns on a distributed platform</li><li>Your experience in leading projects to completion in an Agile environment</li><li>Your ability to collaborate with other technical and business experts on the team</li><li>Ability to learn and experiment with new technologies and patterns</li><li>Your passion to follow modern test driven and automation driven software development methodologies</li></ul><h3>The Value You Deliver</h3><ul><li>Strong sense of ownership for the quality of solution delivery and execution</li><li>Embrace continuous improvement regarding application quality and stability</li><li>Being candid and transparent in all discussions to ensure the best outcomes</li><li>Ability to prioritize work in fast paced environment</li><li>The prioritization of the best customer experience</li><li>Partnership with other technical leads, architects and business to make clear, simple, and technically sound design decisions</li><li>You define and lead development standards and coding best practices for team</li></ul><h3>#SWE</h3><h3>Category:</h3>Information Technology

Principal Software Engineer/Tech Lead

<h3>Job Description:</h3>The Role: Transfer Agent (TA) Compliance is seeking a Compliance Advisor to support Fidelity’s SEC-registered transfer agents and their compliance with the federal securities laws. As a member of TA Compliance, you will provide day-to-day compliance support for the transfer agent functions dispersed throughout Fidelity’s business units, including FI, FBOT, WI, and FMR India – providing, among other things, regulatory guidance on the federal securities laws that govern transfer agents and/or investment companies, clarification of applicable policies and procedures, guidance on the remediation of risk incidents, compliance issues, or audit findings; and consultation on the adoption of new systems, applications, or processes employed by Fidelity’s business units to fulfill transfer agent duties.Responsibilities:<ul><li>Establish and maintain an effective relationship with business partners and provide advice with respect to a wide range of compliance/regulatory topics.</li><li>For assigned compliance/regulatory topics, support all elements of the transfer agent’s 38a-1 Compliance Program, which includes compliance support for scheduled risk assessments and control testing conducted by Corporate Risk, completing comprehensive annual reviews of the transfer agent’s Compliance Policies and Procedures and related underlying procedures and making required edits prior to submission to the approval workflow, monitoring Key Risk Metrics (KRMs) and investigating reported metrics that exceed established thresholds to ensure the effectiveness of the key compliance controls.</li><li>Provide compliance advice and problem resolution to business partners and other Legal, Risk and Compliance personnel when moderate to complex regulatory compliance issues are identified.</li><li>Analyze moderate to complex findings identified via risk assessments/control testing, internal audits, service recoveries/risk incidents, respond to management with a proposed course of action, and track progress of remediation efforts, escalating where appropriate.</li><li>Assess inherent and residual compliance risks associated with key business activities, new products or services, new or modified systems, applications or logic and assist with developing recommendations to mitigate risks, including but not limited to the implementation of process improvements and/or new control activities.</li><li>Analyze new regulatory rule proposals, identify those potentially impacting the transfer agent and work with business partners to implement any necessary changes.</li><li>Provide timely responses to compliance questions received via TA Compliance’s compliance inquiry intake tool, email, or otherwise.</li><li>Assist in the support of regulatory examinations and/or data/information production requests received from regulators.</li></ul>The Expertise and Skills You Bring:<ul><li>Bachelor’s degree (required).</li><li>5+ years of relevant business operations experience, ideally with experience supporting Fidelity’s mutual funds, or 2+ years of experience in a compliance, risk or audit role.</li><li>Proficient in Microsoft Office Word, Excel, and PowerPoint.</li><li>Foundational understanding of the mutual fund industry coupled with a strong understanding of Fidelity’s businesses, systems, and operational procedures that support Fidelity’s mutual funds.</li><li>Excellent verbal and written communication skills.</li><li>Effective relationship management skills and ability to influence decision makers. </li></ul><ul><li>Ability to apply regulatory and compliance concepts to Fidelity’s business units, independently develop informed opinions concerning the application of compliance requirements to Fidelity’s operational business practices, and articulate those opinions in the form of advice, training, and/or other communications with business management.</li><li>Proficient in managing multiple, concurrent projects and making effective judgments in prioritizing and allocating time to complete project deliverables and tasks within targeted deadlines.</li></ul>The Team:TA Compliance is a team within FI &amp; FBOT Compliance that provides compliance support for Fidelity’s SEC-registered transfer agents: Fidelity Investments Institutional Operations Company LLC (FIIOC), National Financial Services LLC (NFS), Fidelity Business Services India Private Limited (FBS India) and Fidelity Stock Transfer Solutions (FSTS). TA Compliance administers the transfer agent oversight elements of the Fidelity Funds’ 38a-1 Compliance Program, a program designed to ensure that the Funds and its service providers maintain written policies and procedures and a strong system of controls to comply with the federal securities laws. On behalf of FSTS, Fidelity’s equity stock transfer agent, TA Compliance administers a similar compliance program built on governance and oversight elements designed to prevent, detect, and promptly remediate violations of the federal securities laws.<h3>Certifications:</h3><h3>Category:</h3>ComplianceFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Compliance Advisor

<h3>Job Description:</h3>Blockchain ArchitectThe RoleAs the Blockchain Architect, you will design and build software to manage and secure cryptocurrencies at Fidelity Digital Assets®. This is a hands-on individual contributor leadership role that blends deep technical expertise with strategic thinking and cross-functional collaborations. You will be responsible for turning requirements into architectural designs and will engage with our chief architect and head of engineering to drive the overall architecture of the Fidelity Digital Assets platform. Job responsibilities include:<ul><li>Blockchain Architecture: Design blockchain integrations across Fidelity Digital Assets® systems, build on-chain functionality, integrate with DeFi protocols, and guide the future direction of products.</li><li>Engineering Enablement: Provide hands-on support to engineering teams to unblock critical paths, guide architectural and implementation decisions, and ensure consistency in design patterns. </li><li>Prototype Development: Rapidly prototype and validate new ideas, tools, or technologies to de-risk initiatives and inform product direction. </li><li>System Investigation: Partner with engineering to investigate root causes of complex system behaviors, performance bottlenecks, and integration challenges. </li><li>Code Quality Leadership: Conduct high-quality pull request reviews across teams to uphold engineering excellence and consistency. </li><li>Technical Roadmap Influence: Collaborate closely with product and engineering leadership to shape and influence the technical roadmap. </li></ul>The Expertise and Skills You BringBachelor’s degree in computer science or related field with 10+ years of experienceBlockchain &amp; Smart Contracts<ul><li>Deep technical familiarity and production experience with at least one public blockchain protocol such as Ethereum or Solana</li><li>Experience writing and deploying production smart contracts</li><li>Knowledge of DeFi yield protocols</li><li>A strong interest in cryptocurrencies, blockchain interoperability protocols, and a passion for keeping up to date in the space</li></ul>Software Engineering &amp; Architecture<ul><li>Proficiency in at least one backend programming language, with a willingness to learn Rust and Java</li><li>Experience with asynchronous workers and resilient messaging services</li><li>Ability to build reliable software that can withstand unreliable environments</li><li>Proficient in SQL with working knowledge of database technologies such as Aurora PostgreSQL</li></ul>Leadership &amp; Collaboration<ul><li>Proven ability to guide and mentor engineering teams</li><li>Experience collaborating with leadership and cross-functional stakeholders</li></ul>DevOps &amp; Testing<ul><li>Experience building and deploying applications using continuous integration pipelines and automated deployment tools such as Jenkins</li><li>Strong background in unit and integration testing</li></ul>The Team Fidelity Digital Assets® , a Fidelity Investments Company, is developing a full-service enterprise-grade platform for storing, trading, and servicing digital assets, such as Bitcoin and Ethereum.Fidelity Digital Assets® embraces an entrepreneurial culture and startup mindset while serving as one of the most innovative business units within Fidelity Investments. Our global, diverse team of hundreds of forward-thinking professionals lead with agility and creativity to build solutions that bridge the gap between traditional institutional investors and their exposure to digital assets. The firm’s tenure and experience across multiple business lines present our employees with unprecedented access to knowledge, technology, and resources that help our team reshape the future of finance.Within Fidelity Digital Assets®, the Architecture Team is responsible for the technical vision across Fidelity Digital Assets. The team works with both technology and business teams to design secure, scalable, resilient cloud-based services while ensuring that user requirements are met. The base salary range for this position is $140,000-$249,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Blockchain Architect

<h3>Job Description:</h3>The RoleThis Vice President, Digital Assets Product Manager role at Fidelity is responsible for building out the infrastructure for Fidelity’s Digital investment products operational ecosystem. The focus on cryptocurrencies, tokenized products, and blockchain technology adds a groundbreaking dimension to the position! The areas for evaluation will include Fidelity Fund Investment Operations (FFIO). The Vice President will provide critical digital subject matter expertise and context to accelerate the product roadmap and future state of the organization's operational capabilities and functions.The Expertise and Skills You Bring<ul><li>Bachelor’s Degree or equivalent experience.</li><li>12+ years’ proven experience preferred including digital asset products servicing with an asset manager, audit firm or custodian.</li><li>Outstanding knowledge of alternative investments with an emphasis on broad and deep operations of digital products including cryptocurrencies and tokens and requirements related to using a blockchain for recording of capital and portfolio transactions for both registered and pooled investment funds.</li><li>Demonstrated ability to develop and implement a strategic plan.</li><li>In-depth knowledge of US GAAP accounting financial reporting standards for investment companies including public and private funds. CAIA and /or CFA is a plus.</li><li>Research skills including the proficiency to collect information about a topic, review that information and analyze and interpret the details in a way to support a solution.</li><li>Strong written and verbal communications skills. You will be able to absorb sophisticated information and present it in a clear, digestible way to multiple audiences.</li><li>Excellent administrative skills and attention to detail, with an ability to deliver multiple, concurrent high priority assignments and due dates.</li><li>Proficiency in various PC software applications including Microsoft Excel, Word, and PowerPoint. Power BI preferred.</li><li>This role can be filled at the VP or Director level based on experience and business needs.</li></ul>Note: Fidelity is not providing immigration sponsorship for this positionThe TeamIn Global Product Solutions (GPS), we are on a mission to deliver innovation and outstanding product and program solutions from concept through execution while encouraging our talent. Our multifaceted and energetic team is nestled within the FFIO organization. The Digital team, in particular, is a central service team passionate about on-boarding new product requirements from Asset Management to help expand FFIO’s capabilities and to from operational readiness to a scalable target state operating model. Interacting with various groups within Fidelity and representing the business to customers and partners make for a multidimensional and engaging work environment. Come and join this diverse team as we perform incredible work!<h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Vice President, Digital Assets Product Manager

<h3>Job Description:</h3>Principal Full Stack Engineer – Quantitative Portfolio Management PlatformThe RoleFidelity’s Asset Management Division is seeking a Principal Full Stack Engineer to join our Quantitative Research and Investing Technology (QRIT) team. You will play a key role in designing, developing, and delivering the quantitative portfolio management platform that supports Fidelity’s data-driven investment processes.This is a hands-on senior individual contributor role that involves working closely with technology product owners, the portfolio engineering team, and peer technology teams to build robust, scalable tools. You will contribute directly to architecture, design, implementation, and the delivery of a cloud-native, microservice-based platform designed for scalable and resilient investment workflows.The Expertise and Skills You Bring<ul><li>Bachelor’s degree (or higher) in Computer Science, Engineering, or a related field</li><li>7+ years of professional experience building complex backend and full-stack systems</li><li>Required skills:<ul><li>Java, Spring Boot</li><li>Relational databases (SQL, PL/SQL)</li><li>Web Services</li></ul></li><li>Preferred skills:<ul><li>Angular or other modern front-end frameworks</li><li>AWS, EKS, Kafka, Redis, Jenkins</li></ul></li><li>Proven experience designing and delivering scalable, reliable, and secure cloud-native applications and microservice architectures in enterprise environments</li><li>Exposure to statistics, linear algebra, or numerical optimization through coursework or professional experience is a plus, particularly in the context of portfolio construction or quantitative finance.</li><li>Familiarity with quantitative finance concepts (optimization, tracking error, risk models) is a plus but not required</li><li>Knowledge of test-driven development, object-oriented design, and CI/CD practices</li><li>Ability to thrive in a highly collaborative, senior engineering team while working independently and taking initiative</li><li>Strong communication skills and proven ability to work effectively across cross-functional teams</li></ul>The TeamThe Quantitative Portfolio Management Technology team builds and maintains the platform that powers Fidelity’s quantitative investment strategies. We are a senior, collaborative engineering team that values autonomy, technical excellence, and clear communication.This role offers the opportunity to influence the future of Fidelity’s quantitative investment capabilities, with potential for technical leadership and architectural ownership. You will work at the intersection of technology and quantitative research, building systems that empower advanced, data-driven investment decision-making.The base salary range for this position is $107,000-$181,000 per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors.Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of <a href="https://jobs.fidelity.com/benefits/" target="_blank">benefits</a> to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.<h3>Certifications:</h3><h3>Category:</h3>Information Technology

Principal Full Stack Engineer (Quant Development)

<h3>Job Description:</h3>The RoleAs a Stock Plan Services (SPS) Squad Leader, you will blend Stock Plan expertise with a passion for delivering results and driving scale and efficiency across the Client Servicing organization. In an agile format and structure, you will partner with other leaders to influence the broader strategic decisions and roadmaps, set the mission, and bring the squad together to execute on specific results. Ensuring respective products or services are available, stable, performant, and supported when required and related cost and maintenance is managed. You will ensure alignment on the “what” and “when” of the work performed by the squad through ongoing planning and prioritization, to enable the squad to work iteratively, innovate when appropriate, celebrate successes, and learn from failures. You will also be committed to maintaining and developing your own expertise and knowledge to ensure you bring the latest thinking to your role.You will work in partnership with the Product Area Leader, other agile squads, Chapter leaders, and your key stakeholders to define the highest priority work. While promoting agile and demonstrating the Fidelity leadership principles, you will promote and sustain an innovative agile culture.<ul><li>Defining, refining, and communicating the team's mission to squad members and business partners to empower and rally support</li><li>Anticipating, discovering, and prioritizing client / partner needs to serve as the voice of the clients and guide execution of the squad</li><li>Measuring performance through established critical metrics and deliver agreed upon business, technology, and people results</li><li>Inspecting and evaluating progress, and removing impediments for your squad</li><li>Defining, presenting, and evaluating results against agreed acceptance criteria</li><li>Making informed trade-off decisions to strike the right balance between quality, cost, and timelines</li></ul>The Expertise and Skills You Bring<ul><li>8-10 years of related product management experience, systems development, product development, and/or project/product management</li><li>Bachelor’s degree preferred</li><li>Financial services experience preferred</li><li>Agile experience preferred</li><li>Strong understanding of workflow and operations service models</li><li>You take a data-driven approach to understanding client needs, you translate strategic goals into action, and prioritize to maximize value delivered</li><li>You have a continuous improvement approach</li><li>You are energized by working collaboratively to deliver agreed business outcomes, drawing on the expertise of colleagues to inform the approach and remove impediments to making progress</li><li>You are capable of leading, influencing, and motivating colleagues without formal authority, and have a track record of building high-performing teams</li><li>You are intellectually curious and model a culture of learning and coaching</li></ul>The TeamStock Plan Services (SPS) provides companies with outstanding administration for their equity compensation programs, including stock option, restricted stock, employee stock purchase, stock appreciate and performance plans. SPS Product Development supports the business and technology work streams that deliver against approved initiatives including new products for emerging markets and improvements to existing products.<h3>Certifications:</h3><h3>Category:</h3>Product ManagementFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Squad Leader, Stock Plan Recordkeeping

<h3>Job Description:</h3>Senior Legal Technology Project ManagerThe RoleWe are seeking a Senior Legal Technology Project Manager to lead complex, high-impact initiatives that modernize and streamline the Legal Department’s technology landscape. This role is ideal for a strategic thinker and experienced project leader who thrives in a fast-paced law firm or corporate environment and is confident making decisions, managing stakeholders, and driving results.As an individual contributor within the Legal Technology team, you will be responsible for end-to-end project delivery. This includes discovery and planning, followed by execution and implementation. You will partner closely with Legal stakeholders, our technology partners, and external vendors. We are looking for someone who can take ownership of the project, make informed decisions, and serve as a trusted advisor to senior leadership. Our team values collaboration, accountability, and continuous improvement, with a focus on delivering impactful solutions and supporting professional growth.<ul><li>Help define and implement the legal technology strategic roadmap.</li><li>Ensure clear communication, alignment, and mutual understanding of goals and requirements.</li><li>Translate complex legal and business requirements into clear guidance for technology teams, while also making technical solutions understandable and actionable for legal and business partners.</li><li>Partner with stakeholders to shape project vision and ensure alignment with business priorities.</li><li>Take initiative to fill gaps, resolve issues, and ensure progress.</li><li>Solve problems, make informed decisions, and keep projects aligned with business goals.</li><li>Prioritize work based on value and strategic impact.</li><li>Collaborate with end users to define testing needs and ensure solutions meet expectations.</li><li>Create clear documentation, including process maps, test plans, and project deliverables.</li><li>Define key objectives and use data to guide decisions and measure impact.</li></ul>The Expertise and Skills You Bring<ul><li>Bachelor’s degree or equivalent experience, with 8+ years of experience leading cross-functional projects and managing vendors in a legal or business technology environment.</li><li>Demonstrated ownership mindset, with a willingness to take on tasks outside of defined responsibilities to ensure successful project delivery.</li><li>Strong business analysis skills, including the ability to identify inefficiencies, design scalable solutions, and translate business needs into clear requirements.</li><li>Skilled in presenting data and insights in a meaningful way to support decision-making and drive initiatives forward, including experience leveraging Power BI.</li><li>Document management experience with tools such as iManage, NetDocuments, or SharePoint is a plus.</li><li>Experience with legal technology such as matter management systems, legal hold platforms, and AI-powered search tools is highly valued.</li><li>Experienced in building strong stakeholder relationships, aligning expectations, and communicating effectively across legal, business, and technical teams.</li><li>Comfortable working with technical teams and understanding how systems interact, without needing deep technical expertise.</li><li>Proficient in Microsoft Office and visual collaboration tools such as Miro, Mural, or Visio for process mapping and documentation.</li><li>Strategic thinker with the ability to connect business goals to project roadmaps, prioritize work, and manage risks.</li><li>Adaptable and resourceful in navigating ambiguity, shifting priorities, and fast-paced environments.</li><li>Strong written and verbal communication skills, with the ability to influence without authority and build trust across diverse teams.</li></ul>Note: Fidelity is not providing immigration sponsorship for this position<h3>Certifications:</h3><h3>Category:</h3>Information TechnologyFidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office.Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Senior Legal Technology Project Manager

Salary Range:&nbsp;&nbsp;&nbsp;(Min.) -&nbsp;$10.00&nbsp;(Mid.) -&nbsp;&nbsp;(Max.)Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan. Serving more than 2 million members, we make sure our members get the right care at the right place at the right time. Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents and to support the safety net required to achieve that purpose. <h4>Job Summary</h4> The Customer Solution Center Service Representative I is responsible for a successful completion of the Member Services training program and continues to gain strong knowledge of Medi-Cal and Personal Assistance Services Council (PASC) managed care product lines.&nbsp;The Customer Solution Center Service Representative I handles first level calls involving member eligibility verification, general program and administration questions, benefits and services, member requests for I.D. cards and Primary Care Provider (PCP) changes, and triage of calls to appropriate units or outside entities.&nbsp;<h4>Duties</h4>Answers incoming first level calls from members, potential members, providers and advocates. Handles and resolves member issues, assists members in connecting with internal units or external parties such as Plan Partners, Primary Care Physician (PCP) offices, pharmacists, etc. Provides essential information to members regarding access to care issues, coordination of care issues, benefits, Evidence of Coverage (EOC), Member Handbook, etc. Assists providers in using the Interactive Voice Response (IVR) web portal and verifying member eligibility. Documents all calls via the member data base system, QMEIS.&nbsp; Ensures department compliance with Health Insurance Portability and Accountability Act (HIPAA) regulations relating to protection of personal history information. Troubleshoots and directs calls to the appropriate departments or outside entities. (75%)Supports robocall and ad-hoc member outreach activities as determined by business need. (15%)Perform other duties as assigned. (10%)<h4>Duties Continued</h4><h4>Education Required</h4>High School Diploma/or High School Equivalency Certificate<h4>Education Preferred</h4><h4>Experience</h4>Required: At least 6 months of customer service call center experience.&nbsp;Data entry experience with ability to type a minimum of 40 words per minute.&nbsp;Preferred: Managed care or health plan experience.<h4>Skills</h4>Required: Ability to answer a high volume of calls.Knowledge of medical terminology.&nbsp;Must be a strong team player, punctual, and has excellent attendance record.&nbsp;Good understanding of service to the disadvantaged population, seniors and or people with chronic conditions or disabilities.&nbsp;Must be a quick learner, excellent team player and customer service oriented.Preferred: Bilingual in one of L.A. Care Health Plan’s threshold languages is highly desirable. English, Spanish, Chinese, Armenian, Arabic, Farsi, Khmer, Korean, Russian, Tagalog, Vietnamese. &nbsp;<h4>Licenses/Certifications Required</h4><h4>Licenses/Certifications Preferred</h4><h4>Required Training</h4><h4>Physical Requirements</h4>Light<h4>Additional Information</h4>L.A. Care Health Plan Call Center is available 24 hours a day, 7 days a week, including holidays. Call Center work shifts are assigned based on business need and may include, but not be limited to, evenings, weekends and holidays.Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market.&nbsp; The range is subject to change.L.A. Care offers&nbsp;a wide range of benefits including<ul><li>Paid Time Off (PTO)</li><li>Tuition Reimbursement</li><li>Retirement Plans</li><li>Medical, Dental and Vision</li><li>Wellness Program</li><li>Volunteer Time Off (VTO)</li></ul> Nearest Major Market: Los Angeles Job Segment: Call Center Representative, Customer Service Representative, Call Center, Data Entry, Customer Service, Administrative

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