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The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. Reporting to the Deputy Commissioner, Management &amp; Budget, with wide latitude to exercise independent judgement, initiative, and decision making, the Associate Commissioner of Procurement and Vendor Management will oversee procurement and vendor management in a complex, government IT environment. Responsibilities include establishing, in consultation with the Agency Chief Contracting Officers, agency IT procurement strategies, processes and procedures that are compliant with New York City rules and regulations and ensure that sound commercial, legal, and ethical practices are in place. The Associate Commissioner will manage the activities of the team of procurement professionals whose duties include the collection and execution of all contracts, evaluation, and negotiation of bids from vendors, and placement and tracking of all procurements. Importantly, the candidate will be expected to create a more cost-effective way to acquire goods and services, measure user satisfaction and improve responsiveness to user requests. The candidate will manage the full cycle of all purchases, agreements, and contracts from initiation to completion, ensuring all required processes are fulfilled and serve as a liaison between agency business clients and vendors and will oversee Strategic Sourcing to evaluate supplier base for cost savings opportunities and ensure cost effective purchasing of products and services. The Associate Commissioner will effectively manage and oversees all citywide and OTI procurements and initiatives and implement citywide IT policies. Responsibilities will include: -Oversee OTI’s ACCO Office, Citywide Strategic Sourcing, Contract Compliance; -Oversee the management of competitive sealed bids, requests for proposals, Systems Integrator contracts, Quality Control contracts, M/WBE’s as well as intergovernmental, government to government, vendor performance evaluations, establishing MWBE goals and opportunities, and State Prevailing Wage Law compliance; -Work directly with oversight agencies such as the Law Department, MOCS, OMB, City Hall and OMWBE; -Manage, oversee, and direct ACCO staff in processing citywide IT contracts for goods and professional services; -Interact closely with budget and fiscal staff to develop and maintain capital planning exercises, strategies for procurement policy and promulgation/implementation of all new policies; -Participate in establishing policy and providing leadership and direction in coordinating the activities of the directors responsible for creating and functions essential to the needs of the agency; -Ensure all procurement rules and regulations are met as well as compliance with OTI, Federal, State, and Local Laws, rules, regulations, and initiatives regarding procurement, in order to avoid unnecessary administrative costs; -Direct the timely performance of audits of contracts and purchasing procedures to ensure optimal efficiency and compliance; -Advise executives and staff as needed on all procurement matters, Local Laws, City administrative requirements, and Procurement Policies and Procedures Board (PPB) rules regarding purchasing/contracting operation; standard operating procedures; disseminate alerts and updates in procurement-related laws; -Implement best practices and special initiatives for increasing contracting opportunities for Minority and Women-owned Business Enterprises (M/WBEs). -Develop roles and responsibilities within the unit to institute a best practice vendor management responsibility and maintain contact with vendors to manage the status and quality of orders and the progress toward contractual commitments, continually seeking optimal value in service from vendors, reviewing and monitoring performance and return-on-investment metrics; -Manage special projects and initiatives as assigned. Hours/Shift: Day - Due to the necessary management duties of this position in a 24/7 operation, candidate may be required to be on call and/or work various shifts such as weekends and/or nights/evenings TO APPLY: Please go to <a href="http://www.cityjobs/jobs/search" target="_blank">www.cityjobs/jobs/search</a> and search for Job ID# 709421 Only permanent employees in the title and those that are reachable on the current civil service list are eligible to apply. * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL OTI participates in E-Verify ADMINISTRATIVE PROCUREMENT ANA - 82976<h4>Minimum Qualifications</h4>1. A baccalaureate degree from an accredited college and four years of full-time satisfactory professional experience in purchasing, procurement, contract administration or a related field, at least eighteen months of which must have been in an administrative, managerial or executive capacity or supervising professional personnel performing duties in one or more of the above fields; or 2. A combination of education and/or experience equivalent to "1" above. However, all candidates must have the eighteen months of administrative, managerial, executive or supervisory experience described in "1" above. Possession of an acceptable professional procurement certification may be substituted for up to one year of the experience described in "1" above. However, all candidates must have the eighteen months of administrative, managerial, executive or supervisory experience described in "1" above.<h4>Preferred Skills</h4> The preferred candidate should possess the following: A master’s degree in information systems, Business Administration, or other related field with 10 - 15 years of relevant work experience Demonstrated experience in positions which included selecting products and services, choosing suppliers managing large, multiple, cross-functional team(s) and project(s) and influencing senior management and key stakeholders Experience with vendor relationship management, contract negotiation, contract negotiations implementation of improvement systems would be a plus -or- a bachelor’s degree in one of the above areas and a minimum of 15 years equivalent work experience Previous experience in an executive role managing contractual and administrative functions for a government entity Familiarity with New York City Procurement Policy Board rules Experience negotiating and reviewing large complex contracts Proficient at dealing with compliance and legal areas throughout New York City government and keeping staff aware of new or changed requirements in these areas A strategic thinker who creates ways to maximize the productivity of staff Ability to keep abreast of current trends in procurement and technologies to deliver the level of services required in this large, complex IT environment. <h4>55a Program</h4> This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. <h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Office of Technology & Innovation (OTI)

Associate Commissioner, Procurement & Vendor Management

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. NYC311 is New York City’s official source for non-emergency information and services. NYC311 is the critical bridge for residents, businesses, and visitors to City government, providing quick and easy access to government services and information with the highest level of quality. Available 24 hours a day, 7 days a week in up to 175 languages. NYC311 provides industry leading service across multiple channels including phone, text, online, mobile app, and social media. Launched in 2003, NYC311 manages up to 40 million customer contact annually, and works in close partnership with the Mayor’s Office and every City Agency to develop and maintain accurate, timely, and plain-language content for all New Yorkers. The successful candidate will serve as the Director of Communications and Agency Relations for NYC 311. Responsibilities will include: -Direct multiple teams within the 311 Communications and Agency Relations unit; -Develop strategies for citywide customer service programs and delivery; -Oversee design and implementation of business solutions in CRM and IVR applications; -Lead business process reengineering efforts required to support mayoral and agency initiatives; -Develop and administer short and long range plans; -Serve as a senior management advisor for 311 and citywide agency relations issues and content management programs; -Oversee effective information flow provided and shared by 311, 311 Online, 311 X (Twitter), 311 Text Messaging, and any new 311 platform, with the public and city agencies; -Provide leadership for special projects and programs; manage relationships with internal and external partners; -Represent 311 at high level meetings with internal and external stakeholders and other entities; and serve as a senior management liaison; -Oversee special projects and initiatives as assigned. ADMINISTRATIVE STAFF ANALYST ( - 1002D<h4>Minimum Qualifications</h4>1. A master's degree from an accredited college in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and two years of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; in management or methods analysis, operations research, organizational research or program evaluation; in personnel or public administration, recruitment, position classification, personnel relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area. 18 months of this experience must have been in an executive, managerial, administrative or supervisory capacity. Supervision must have included supervising staff performing professional work in the areas described above; or 2. A baccalaureate degree from an accredited college and four years of professional experience in the areas described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience, as described in "1" above.<h4>Preferred Skills</h4> The successful candidate should possess the following: a Bachelor's degree in a related field 5+ years of satisfactory work experience managing or leading professional staff in the areas of Client Management, Content, Communications, or a related field proven experience with agency and client relationship management in a government setting experience with business promotion activities, marketing, or public relations experience with content strategy, usability, and design in a government setting professional experience as an editor or managing editor ability to edit user-focused, task-oriented content commitment to consistency in style, tone, and format experience with social media marketing and management platforms and tools project management experience familiarity with information technology and application development demonstrated experience working with technical and non-technical staff exceptional knowledge of Microsoft Office programs outstanding collaboration and team building skills strong written and verbal communication skills excellent analytic, organization, presentation and facilitation skills ability to manage multiple tasks under tight deadlines and ability to interface with executive level management and conduct senior level presentations. <h4>55a Program</h4> This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. <h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Director, 311 Communications & Agency Relations | City of New York Jobs

This is a Grant-Funded position The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology, and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. Lead NYC's GIS transformation and make a real impact on the lives of New Yorkers! OTI is seeking a visionary Senior Director of GIS to lead the development and implementation of a comprehensive GIS strategy that supports the agency's mission and business objectives. The Senior Director, GIS will have the following responsibilities: -Lead the development and implementation of the City's Next Generation GIS platform; -Manage a team of GIS professionals and work with cross-agency teams to build citywide GIS and 3D mapping solutions; -Collaborate with private utilities, universities, and private companies to visualize and analyze data critical to citywide spatial programs; -Lead architecture reviews for the 3D Underground system, ensuring design decisions align with enterprise architecture principles and project objectives; -Partner with NYC Cyber Command to ensure the 3D Underground system complies with all security standards and regulatory requirements, proactively identifying and addressing potential risks; -Conduct comprehensive technical and operational design reviews for the 3D Underground system, evaluating performance, scalability, maintainability, and support readiness; -Oversee vendors engaged on the implementation of 3D Underground framework; -Contribute and provide guidance on the strategic direction of the GIS group as it relates to the 3D Underground solution; -Participate in program planning discussions and provide insights based on industry trends and internal data. Hours/Shift: Day - Due to the necessary technical duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings. To Apply * Special Note: Taking and passing civil service exams are necessary to maintain employment with the City of New York. Please check the Department of Citywide Administrative Services (DCAS) website (<a href="http://www.nyc.gov/html/dcas/html/work/exam_monthly.shtml" target="_blank">http://www.nyc.gov/html/dcas/html/work/exam_monthly.shtml</a>) for important exam filing information. Please ensure that you are either a permanent employee in the civil service title listed on this posting, or, that you file for the examination when there is an open filing period. For more information regarding the civil service process, please visit the DCAS website at: <a href="http://www.nyc.gov/html/dcas/html/work/work.shtml" target="_blank">http://www.nyc.gov/html/dcas/html/work/work.shtml</a> *Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration Please go to <a href="http://www.cityjobs.nyc.gov" target="_blank">www.cityjobs.nyc.gov</a> and search for Job ID # 717267 SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program OTI participates in E-Verify TELECOMMUNICATION MANAGER - 82984<h4>Minimum Qualifications</h4>1. A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or 2. An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or 3. Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.<h4>Preferred Skills</h4> The successful candidate should possess the following:-Strong leadership and management skills, with the ability to motivate and inspire a team-Minimum of five years of experience in GIS project management, including experience managing a team-Strong problem-solving and analytical skills, with the ability to think strategically-Knowledge of GIS software and tools, including ArcGIS, QGIS, and Python-4+ years working as a GIS Analyst or engineer-Experience in GIS database design, development, and management-Excellent communication and interpersonal skills, with the ability to present complex information to a wide range of audiences-Hands-on experience using or working with GIS platforms such as ESRI, Carto, or GeoServer-Experience with ESRI GIS technology and desktop software (ArcGIS Desktop and ArcPro), ArcGIS Enterprise, ArcGIS Online-Experience developing production-grade solutions-A degree in GIS, Geography, Engineering, City Planning, or a related field-Experience with enterprise geodatabase management, design, and data modeling-Hands-on experience using at least one programming language such as Python, SQL, Java, JavaScript, C++, C#, or C <h4>Residency Requirement</h4> New York City Residency required within 90 days of appointment <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Senior Director, GIS

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. Reporting to the Deputy Agency Chief Contracting Officer, with latitude for independent initiative and decision making, performs work of moderate difficulty in purchasing goods, services and/or construction, and in processing procurement documents and contracts. The Senior Contract Specialist duties will include but are not limited to: -Perform contract management and compliance/performance monitoring duties and ensure work is performed in a timely manner and in compliance with applicable federal, state, and local regulations. Contract management and compliance monitoring duties include, but are not limited to, perform/supervise financial tasks in Agency and City systems, perform/supervise solicitation and contract procurement tasks in Agency and City systems, perform/supervise risk assessments, develop/perform/supervise provider trainings, draft/implement/monitor corrective action plans, and evaluate, document and report provider performance in Agency and City systems; -Provide coaching and supervision to direct reports. Monitor, analyze, and report on all aspects of the work, including but not limited to, procurement workflow, budget utilization, vendor compliance, trends, and contractual performance. Participate/supervise in the collection, quality assurance, retention, analysis, interpretation, and presentation of data; -Serve as a liaison to the Agency’s program support divisions, including the Agency’s Chief Contracting Office (ACCO), Management &amp; Budget Office, the Office of Legal Matters by answering questions clarifying programmatic and funding requirements related to complex contracting and fiscal actions, to ensure compliance with NYC Procurement Policy Board Rules and Agency procedures to facilitate the timely delivery of contracted goods and services; -Perform risk assessments and reviews. Summarize and report any problems or potential areas of concern. Develop, communicate, and monitor internal/contractor corrective action plans and/or enhance reviews. Attend meetings, trainings, conferences, and workshops as directed -Perform and ensure that special projects are completed as assigned. HOURS/SHIFT Day - Due to the necessary duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings. WORK LOCATION Brooklyn, NY TO APPLY Please go to <a href="http://www.cityjobs/jobs/search" target="_blank">www.cityjobs/jobs/search</a> and search for Job ID# 713708 Only permanent employees in the title and those that are reachable on the current civil service list are eligible to apply. * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program. OTI participates in E-Verify ADM PROC ANAL-NM FRM M1-3 - 8297A<h4>Minimum Qualifications</h4>1. A baccalaureate degree from an accredited college and four years of full-time satisfactory professional experience in purchasing, procurement, contract administration or a related field, at least eighteen months of which must have been in an administrative, managerial or executive capacity or supervising professional personnel performing duties in one or more of the above fields; or 2. A combination of education and/or experience equivalent to "1" above. However, all candidates must have the eighteen months of administrative, managerial, executive or supervisory experience described in "1" above. Possession of an acceptable professional procurement certification may be substituted for up to one year of the experience described in "1" above. However, all candidates must have the eighteen months of administrative, managerial, executive or supervisory experience described in""1" above.<h4>Preferred Skills</h4> The preferred candidate should possess the following: Advanced proficiency and knowledge of various systems such as PassPort minimum of 5 years’ experience with Financial Management System (FMS), Microsoft Office applications minimum 5 years’ experience with fiscal-related activities and contract management management experience including delegation, oversight of deadlines and operational systems, including staff supervision ability to assess impact of policies and procedures and plan proactively to ensure systems can efficiently support initiatives strong communication skills and staff training <h4>55a Program</h4> This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. <h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Senior Contract Specialist

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the city delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. We are looking for a customer-oriented and collaborative individual to lead the Business Analysis (BA) and Quality Assurance (QA) Unit within the Applications Division. The BA group is charged with eliciting and documenting customer and end user requirements on small to extremely large enterprise technology programs, while QA makes sure the systems work as required by stakeholders. In addition to directing the staff and activities for the unit, the Senior Director will work with other Applications division unit heads to improve quality management within the division. OTI expects to continue to leverage common skills and activities found in the BA and QA roles to cross-train select staff members to work on cross-functional agile teams delivering in a more iterative and continuous manner on projects such as MyCity, NYC 311, Open Data, and NYC.gov. The successful candidate will direct the combined Business Analysis and Quality Assurance groups to develop blended BA and QA roles within an increasingly agile environment using Scaled Agile Framework (SAFe) and Agile Scrum and Kanban methodologies; formulate and guide cross-training plans; promote innovation and user-centric approaches to new solutions; develop new processes that support a fast-paced environment; oversee and possibly create new policies; provide resource management and prioritization oversight; and evaluate possible tools that support the unit. This person will work closely with direct reports to innovate, develop, maintain, and encourage best practices and enforce standards in all areas. Responsibilities will include: -Serve as the Senior Director of the Business Analysis (BA) and Quality Assurance (QA) groups, providing daily direction and mentorship to staff as well as individual consultants, when required. -Manage and coordinate OTI and interagency program, project, and product activities and relationships, as they pertain to the BA and QA functions. -Manage and participate in a professional development program that continuously trains BAs and QA analysts to efficiently deliver quality products. -Manage resource demand, prioritization, and assignments using OTI’s portfolio management tools, in collaboration with other functional managers. -Engage early in the development of a project’s high-level scope, feasibility, and solution design as well as assignment of resources. -Review, evaluate, and provide constructive feedback on BA and QA documentation to ensure the customer receives the highest quality deliverables. -Collaborate with other functional areas in OTI to update, understand, and comply with OTI’s project management, product management, System Development Lifecycle (SDLC), Application Lifecycle Management (ALM), and other methodologies. -Provide direction and leadership concerning tools, processes, and best practices for the Business Analysis function. -Manage oversight of contractor/vendor activities and deliverables for adherence to Applications division standards. -Conduct regular team meetings to instill a culture of openness and bidirectional feedback; and -Collaborate with other functional areas to integrate Human Centered Design practices in analysis and product and project delivery. HOURS/SHIFT Day - Due to the necessary technical management duties of this position in a 24/7 operation, candidate may be on call to work various shifts such as weekends and/or evenings. WORK LOCATION Brooklyn, NY TO APPLY Please go to <a href="http://www.cityjobs.nyc.gov" target="_blank">www.cityjobs.nyc.gov</a> and search for Job ID # 723069 Candidates must be permanent in this title or can be reached on the current civil service list. * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration. SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program. OTI participates in E-Verify TELECOMMUNICATION MANAGER - 82984<h4>Minimum Qualifications</h4>1. A baccalaureate degree from an accredited college including or supplemented by 24 credits in the field of voice and/or data telecommunications or in a pertinent scientific, technical, electronic or related area, and four years of satisfactory fulltime experience in the performance of analytical, planning, operational, technical, or administrative duties in a voice and/or data telecommunications or closely related electronics planning, management, and/or service organization, one year of which must have been in a highly specialized capacity and 18 months must have been in an executive, managerial, or administrative capacity or in the supervision of staff performing work in the voice and/or data telecommunications field; or 2. An associate degree from an accredited college including or supplemented by 12 credits in the field of voice and/or data telecommunications or in a pertinent, scientific, technical, electronic or related area and five years of experience as described in "1" above; or 3. Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent and one year of the specialized experience as described in "1" above and must possess the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.<h4>Preferred Skills</h4> The successful candidate should possess the following: -Proven leadership experience managing quality assurance, automation development and business analysis teams. -Strong management experience, either across functional areas or, more specifically, in an IT Business Analysis and/or Quality Assurance group within a technology services delivery environment. -Strong expertise in testing tools and practices, and automation. -Strong expertise in project management methodologies, including Agile, Scrum and Kanban. -Experience developing and employing functional and non-functional requirements documentation artifacts (e.g., Solution Designs, Use Cases, User Stories, Requirements Definitions, Process Definitions, User Interface Designs). -Experience with organizational planning, staff development, team building, and resource allocation/utilization. -Sound judgment in creating and implementing efficient processes, procedures, and continuous improvement strategies that account for organizational culture. -Strong vendor and contract management experience. -Ability to strategically assess a portfolio of initiatives, prioritize needs, allocate resources, and deliver value through partnerships with numerous stakeholders. -Strong written and verbal communication skills, especially honed for executive level and customer communications and presentations. <h4>55a Program</h4> This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. <h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Senior Director, Business Analysis and Quality Assurance | City of New York Jobs

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. Under general supervision, with latitude for independent initiative and decision making, performs work of moderate difficulty in purchasing goods, services and/or construction, and in processing procurement documents and contracts. Duties will include but are not limited to: - Prepare, review, and evaluate solicitation documents to ensure conformity to agency requirements and citywide standards and work with the program end users to develop solicitation requirements. - Prepare Pre- Solution Pre-Solicitation review, Recommendation for Award, Reasonable Price and Responsibility Determinations and other documentation required by the NYC to support the procurement and contract award process. - Oversee and manage pre-solicitation review activities. - Inform and assist vendors to register into Payee Information Portal (PIP) and Passport for Vendor payments and commodity codes. - Evaluate solicitation documents and work with the program end users to develop solicitation requirements. - Examines bid samples to determine compliance with specifications or bid standards. - Makes determinations for the most reasonable price in relation to market conditions. - Make recommendations for small purchase awards, modifications, emergency purchases and extensions of time to contracts, as assigned. - Consult with and advise program personnel on issues relating to procurement actions. - Analyzes vendors past performance, financial status, and other factors to determine vendor responsibility. - Participate in the implementation of procedures for procurement activities. - Ensure compliance with the requirements for program evaluations of vendor performance. - Utilize software application, in addition to electronic and online databases to monitor procurement processing, as assigned. - Ensure compliance with Federal, State, local regulations, and laws for grant funding, MWBE’s or capital funding. - Inform and assist vendors to register into Payee Information Portal (PIP) and Passport for Vendor payments and commodity codes. - Carry out all procurement activities in full compliance with NYC PPB Rules and Laws and in accordance with procedures established. - Research and identify goods required to be obtained through the Preferred Source method. - Conduct open market research. - Solicit vendors’ information through Small Business Services, via online portal, to obtain a minimum of three (3) informal solicitations and verify vendors’ information. - Collaborate with vendors, programs, fiscal staff, and oversight agencies to address any procurement related issues to ensure prompt payment. - Perform data entry for submission of direct orders to Division of Municipal Supply Services. - Performs special projects and related work as required. HOURS/SHIFT Day - Due to the necessary duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or nights/evenings. WORK LOCATION Brooklyn, NY TO APPLY Please go to <a href="http://www.cityjobs/jobs/search" target="_blank">www.cityjobs/jobs/search</a> and search for Job ID# 713657 Only permanent employees in the title and those that are reachable on the current civil service list are eligible to apply. * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL NOTE: This position is open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55-a program. OTI participates in E-Verify ADM PROC ANAL-NM FRM M1-3 - 8297A<h4>Minimum Qualifications</h4>1. A baccalaureate degree from an accredited college and four years of full-time satisfactory professional experience in purchasing, procurement, contract administration or a related field, at least eighteen months of which must have been in an administrative, managerial or executive capacity or supervising professional personnel performing duties in one or more of the above fields; or 2. A combination of education and/or experience equivalent to "1" above. However, all candidates must have the eighteen months of administrative, managerial, executive or supervisory experience described in "1" above. Possession of an acceptable professional procurement certification may be substituted for up to one year of the experience described in "1" above. However, all candidates must have the eighteen months of administrative, managerial, executive or supervisory experience described in""1" above.<h4>Preferred Skills</h4> The preferred candidate should possess the following: Advanced proficiency and knowledge of various systems such as PassPort minimum of 5 years’ experience with Financial Management System (FMS), Microsoft Office applications minimum 5 years’ experience with fiscal-related activities and contract management ability to assess impact of policies and procedures and plan proactively to ensure systems can efficiently support initiatives strong communication skills and staff training. <h4>55a Program</h4> This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. <h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Contract Specialist

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with cutting-edge technology and collaborate with other passionate professionals who share your drive and commitment to making a difference through technology. The successful candidate will serve as a Deputy Commissioner reporting directly to the Chief Technology Officer (CTO). This position will combine significant policy input and program impact at an agency-wide level with direct control over all the resources necessary to operate an IT program using information technology in computer applications programming, systems programming, computer systems development, data telecommunications, data base administration, planning of data/information processing, user services, or area networks, the development of complex computer systems, including staff, budgeting, and procurement. Responsibilities may include but not limited to: -Planning, organizing and controlling major IT facilities and activities; -Managing the day-to-day activities of a large IT operation, serving as head of technology and/or as head of a unit responsible for one or more major operating functions; -Heading the operation of a very large IT program overseeing all components of the program -Overseeing special projects and initiatives. HOURS/SHIFT Day - Due to the necessary technical management duties of this position in a 24/7 operation, candidate may be required to be on call and/or work various shifts such as weekends and/or evenings. WORK LOCATION Brooklyn, NY TO APPLY Please go to <a href="http://www.cityjobs/jobs/search" target="_blank">www.cityjobs/jobs/search</a> and search for Job ID# 694732 * Interested applicants with other civil service titles who meet the preferred requirements should also submit a resume for consideration SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT OTI participates in E-Verify DEPUTY COMMISSIONER OF IT - 95614<h4>Minimum Qualifications</h4>1. A baccalaureate degree from an accredited college and four years of progressively more responsible, full-time, satisfactory experience using information technology in computer applications programming, systems programming, computer systems development, data telecommunications, database administration, planning of data/information processing, user services, or area networks, at least 18 months of this experience must have been in an executive, managerial, administrative capacity in the areas of computer applications programming, systems programming, computer systems development, data telecommunications, data base administration, or planning of data processing or in the supervision of staff performing these duties; or 2. Education and/or experience equivalent to "1" above. However, all candidates must have at least a four-year high school diploma or its educational equivalent approved by a State's department of education or recognized accrediting organization and must possess at least three years of experience as described in "1" above, including the 18 months of executive, managerial, administrative or supervisory experience as described in "1" above.<h4>Preferred Skills</h4> We are looking for candidates who not only have the required experience and skills but can demonstrate a high level of professionalism and customer service. If you are an IT professional who combines high business acumen with technical expertise and team collaboration, you are strongly encouraged to apply. <h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Deputy Commissioner

The Office of Technology and Innovation (OTI) leverages technology to drive opportunity, improve public safety, and help government run better across New York City. From delivering affordable broadband to protecting against cybersecurity threats and building digital government services, OTI is at the forefront of how the City delivers for New Yorkers in the 21st century. Watch our welcome video to see our work in action, follow us on social media @NYCOfficeofTech, and visit oti.nyc.gov to learn more. The Office of the General Counsel is a supportive and collaborative team who work together in service to the greatest City in the world. At OTI, we offer great benefits, and the chance to work on projects that have a meaningful impact on millions of people. You'll have the opportunity to work with other passionate professionals who share your drive and commitment to making a difference through technology. The Office of the General Counsel (OGC) seeks to recruit a highly capable attorney to serve as the Assistant General Counsel Contracts and join its Contracts Unit, which is responsible for supporting complex transactions to provide technology and telecommunications products and services for the benefit of the City and its residents. These contracts include the procurement of sophisticated and cutting-edge technologies that are critical to City operations. The Office of the General Counsel is a supportive and collaborative team who work together in service to the greatest City in the world. The Assistant General Counsel Contracts is responsible for interpreting and applying local law governing the release of personal identifying information. Responsibilities include: -Coordinate and help lead contract negotiations with prospective vendors, or assist agency managers in conducting such negotiations; -Draft contracts or contract provisions with a focus on agreements for software product development and implementation, cloud services, software and user license agreements, IT professional services, IT and data security; -Work collaboratively with legal, information security, and business teams to periodically review best practices in the negotiation and deployment of technology contracts, including updating City standard terms and policies; -Interview agency personnel to gain an understanding of planned programs and projects in order to formulate the contracting objectives; -Review and revise draft solicitation documents (such as invitations for bids and RFPs); -Review and revise draft contracts submitted by prospective vendors; -Provide advice and information to agency personnel about the negotiation, drafting, and administration of contracts; -Consult personnel of the City's Law Department or the Mayor's Office of Contract Services as warranted; -Maintain productive and amicable relationships with clients and vendors; -Act as Agency Privacy Officer; -Handle special projects and initiatives, as assigned. HOURS/SHIFT Day - Due to the necessary duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or evenings. WORK LOCATION Brooklyn, NY TO APPLY Please go to <a href="http://www.cityjobs.nyc.gov" target="_blank">www.cityjobs.nyc.gov</a> and search for Job ID # 723096 SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW APPOINTMENTS ARE SUBJECT TO OVERSIGHT APPROVAL OTI participates in E-Verify AGENCY ATTORNEY - 30087<h4>Minimum Qualifications</h4>1. Admission to the New York State Bar; and either "2" or "3" below. 2. One year of satisfactory United States legal experience subsequent to admission to any state bar; or 3. Six months of satisfactory service as an Agency Attorney Interne (30086). Incumbents must remain Members of the New York State Bar in good standing for the duration of this employment. In addition to meeting the minimum Qualification Requirements: To be assigned to Assignment Level (AL) II, candidates must have one year of experience at Assignment Level I or two years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment. To be assigned to AL III candidates must have two years of experience in Assignment Levels I and/or II or three years of comparable legal experience subsequent to admission to the bar, in the areas of law related to the assignment.<h4>Preferred Skills</h4> The preferred candidate should also possess the following: -Experience working in a fast-paced, collaborative environment -Desire to learn and support teammates -Exceptional written communication skills -Knowledge of general contract law principles -Experience negotiating and drafting information technology and telecommunications contracts -Knowledge of contract provisions relevant to different types of information technology contracts (for example, cyber-security, cloud computing, privacy policy, broadband, artificial intelligence) -Knowledge of state and local law -Familiarity with Microsoft and Google office suites. <h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City Residency is not required for this position <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Assistant General Counsel, Contracts | City of New York Jobs

Title: Workforce Liaison
Salary Range: $43,000 - $50,000
Contract Term Length:&nbsp;12 Months
Standard Hours:&nbsp;37.5
Work Location:&nbsp;On-Site
FLSA Status: Exempt
College: West Kentucky Community &amp; Technical College
Campus Location: West Ky. Technical College
Department: Workforce Solutions
Total Rewards
West Kentucky Community &amp; Technical College offers a competitive benefits package and an attractive work environment that supports excellence, innovation, and creativity including:
<ul>
<li>Exceptional health care, vision, dental coverage for you and your family</li>
<li>Tuition reimbursement/waiver for you, your spouse, and dependents</li>
<li>403(b) retirement plan: a 5% employee contribution receives a 10% employer match</li>
<li>Vacation/Sick Time</li>
<li>Work-Life Balance</li>
<li>9.5 Paid Holidays</li>
<li>2 Weeks Institutional Closing Pay (Last 2 weeks of December) for qualifying positions</li>
<li>Employee Assistance Program</li>
</ul>




Job Summary
The Workforce Liaison serves as a key connection between the college, employers, and community partners to develop and deliver high-quality training and workforce initiatives. This position focuses on building strong relationships with business, industry, and economic development leaders to identify workforce needs, customize training solutions, develop proposals and pricing, and support regional economic growth. The Workforce Liaison works closely with internal teams to ensure training programs are relevant, industry-aligned, and delivered at the speed of business.




Job Duties:
• Build and maintain relationships with employers, industry associations, workforce boards, and community organizations to identify and address training needs. • Coordinate with faculty, instructors, and college departments to design, schedule, and deliver customized training programs. • Develop proposals, cost estimates, and pricing models to present training solutions to businesses and organizations. • Promote available training opportunities to businesses, organizations, and the community. • Support the development and implementation of new workforce training programs and initiatives. • Represent the college at workforce, industry, and community events to promote services and expand partnerships. • Provide ongoing follow-up with employers to ensure training satisfaction and explore additional opportunities. • Track and report on outreach activities, employer engagement, and training outcomes. • Assist with grant-funded projects, reporting requirements, and compliance as needed. • Participate in strategic planning for workforce and economic development initiatives. 




Minimum Qualifications:
• Bachelor’s degree in workforce development, economic development, training and development, business, education, or a related field. • Experience in training and development, workforce development, or economic development. • Strong skills in Excel for developing proposals, cost estimates, and pricing models. • Strong communication, relationship-building, and presentation skills. • Ability to manage multiple projects, meet deadlines, and adapt to changing priorities. • Proficiency in Microsoft Office and familiarity with learning management or registration systems preferred. &nbsp;




Preferred Qualifications:
• Experience in a higher education or training environment. • Knowledge of regional labor market trends and workforce needs. • Familiarity with grant-funded training programs. 




Additional Skills Requested:
• Ability to travel locally and occasionally regionally (up to 25%). • Ability to lift up to 25 pounds for event and training setup. 




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.

Kentucky Community and Technical College System


      Workforce Liaison
    

Title: Instructional Technology Assistant
Salary Range: $18.00/hr
Contract Term Length:&nbsp;Not Applicable
Standard Hours:&nbsp;24 hours per week
Work Location:&nbsp;On-Site
FLSA Status: Non-Exempt
College: West Kentucky Community &amp; Technical College
Campus Location: West Kentucky Community &amp; Technical College
Department: Academic Affairs




Job Summary
Part-time instructional technology assistant position within the Tech Hub and Online Learning departments, not to exceed 24 hours/week. Training is provided.




Job Duties:
1. Support students and faculty by providing technical assistance while promoting technology readiness and academic success. 2. Assist in troubleshooting student technology issues related to their coursework. 3. Assist faculty and students in using the Learning Management System. 




Minimum Qualifications:
Associate degree or equivalent years of experience, Typical years of relevant experience: 0-2&nbsp;




Preferred Qualifications:
• Excellent customer service and communication skills • Experience with Learning Management Systems (Blackboard, Canvas, etc.) • Experience in basic digital skills, including file management, web navigation, and email systems 




Employee Rights -&nbsp;<a href="https://www.dol.gov/sites/dolgov/files/WHD/legacy/files/eppac.pdf" target="_blank">Employee Polygraph Protection Act</a>
Equal Opportunity Employer -&nbsp;The Kentucky Community and Technical College System is an equal educational and employment opportunity institution.

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