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It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Account Development Liaison is responsible for all activities designated to increase referrals/admissions and enhancing relationships with referral sources. These activities may include, but are not limited to; education, marketing, public relations, customer service, and assistance in patient referral functions to ensure timely access to services.Qualifications:<ul><li>Bachelor's degree in related field preferred or an equivalent combination of education and experience</li><li>Minimum of two (2) years of professional medical sales experience preferred (other sales experience may be considered); background in healthcare considered</li><li>Ability to promote all service lines with potential referral sources in competitive areas</li><li>Technically proficient with Outlook, Word, Excel, Power Point and other job-related software</li><li>Professional presence with excellent communication skills (written and verbal), including public speaking</li><li>Bi-lingual in Spanish preferred</li><li>Mobile Driver - Valid driver’s license and automobile insurance per Company policy</li><li>Must be willing and able to travel throughout the designated service area</li><li>Able to manage time and contacts effectively to achieve desired outcomes</li><li>Ability to analyze, evaluate, plan, and execute both existing and potential sales activities and strategies that result in referral generation and the achievement of goals</li><li>Ability to work unsupervised, exercise a high degree of discretion and independent judgment while demonstrating the ability to make decisions which benefit the territory, Organization, and the management of the assigned individual budget</li><li>Self-motivated and resourceful</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all Employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all State, federal and local government regulations, maintaining a strong position against fraud &nbsp; &nbsp;&nbsp;&nbsp;and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with co-workers, both formally and informally.</li><li>Participate in Quality Assessment Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Cultivates, expands, and maintains quality professional relationships with new and existing referral sources such as hospitals, physicians, skilled nursing facilities, assisted living facilities, home health and companion care agencies, and other referral sources.</li><li>Provides a consistent professional presence in the healthcare community with all identified referral sources within assigned territory; includes participation in appropriate clinical groups and interaction with referral sources during business hours, as well as weekends, evenings and holidays in order to meet required admission goals.&nbsp;&nbsp; Activities resulting in 90% customer facing time/travel and less than 10% administrative duties.</li><li>Responsible for ongoing territory management ensuring that assigned accounts reflect up-to-date, accurate profile information. Completes all sales call documentation in the CRM timely and with accuracy.</li><li>Responsible for the development of data driven, comprehensive quarterly sales plans that focus on strategies that result in admission and program growth.</li><li>Demonstrates creativity, innovation, and desire to create continued growth in assigned territory and accounts.</li><li>Develops and maintains a structured call rotation with all assigned accounts, preventing accounts from becoming neglected. Consistently averages greater than 50 sales calls per week.&nbsp;</li><li>Develops new referral sources and businesses within assigned territory.</li><li>Provides ongoing education and data updates to referral sources routinely. These include patient updates, referral/admission outcomes, educational material, and statistical analysis. Is a professional representative for the Organization and performs as an active, motivated, productive, professional and positive member of the sales team.</li><li>Represents Chapters professionally during all work-related activities, ensuring that activities are aligned with the program initiatives and goals, as determined by the program business development leader.</li><li>Provides consistent, frequent communication with referral sources including, but not limited to, organizational quality, outcomes, competencies, and clinical criteria and differentiators.</li><li>Performs at a high level as the account manager, providing exceptional customer service for all account related needs. Facilitates communication and resolution between the customer and team members.</li><li>Communicates effectively with the Director of Business Development on identified customer concerns.</li><li>Independently monitors trends related to account growth and loss and the development of new business. Quickly adjusts to self-correct where the need is identified, resulting in year-over-year growth for the territory.</li><li>Constantly strives to improve the image of the Organization in the healthcare community.</li><li>Meets or exceeds assigned goals/productivity expectations and finds increasingly efficient ways to manage the territory and customer needs.&nbsp; Completes work and documentation with accuracy and within assigned deadlines.</li><li>Performs other duties as assigned.</li></ul>Compensation Pay Range: $65,996.22 - $98,994.33This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

Chapters Health System

Account Development Liaison

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Benefits day 1 Mileage reimbursement Schedule-Monday-Friday-days This position offers you the opportunity to provide specialized care for all people with complex needs related to life-changing illness. Hope offers diverse opportunities across our service areas throughout SW Florida. You can make a long lasting and positive impact while providing compassionate care, reliable expertise and life-changing inspiration. • Key Responsibilities o Demonstrates the ability to administer quality primary care in a professional manner which supports the patient and families. o Provide documentation in the patient record that meets criteria for good medical practice and addresses legal mandates. o Provide float coverage for other PACE centers as needed o Provide on-call coverage for patient / families on a rotation basis (not applicable to all positions). o Communicate successfully with other Hope Healthcare services. • Knowledge &amp; Skills o Adult Health, Primary Care and / or Geriatrics o Hospice or Palliative Care (preferable) o Practices within the standards of the American Nurses Association for: Scope and Standards of Practice, Code of Ethics for Nursing, Nursing’s Social Policy Statement and Specialty Nursing Standards • Required qualifications o Advanced Nursing Degree, Master’s level from accredited nursing school. Specialty in Adult Health, Primary Care, and Geriatrics preferred. o Current unrestricted APRN license, Florida. o Certification in Hospice and Palliative nursing preferred. o Must possess / be eligible for Medicare license (Medicaid preferred) as a participating provider. o DEA license required. o Must possess a valid driver’s license in the state of Florida, current automobile insurance, and reliable transportation. o Certification of completion of Alzheimer's Disease and Related Dementias Training through the Florida Department of Elder Affairs.Certifications/Licenses/Registration:Must possess a valid driver’s license in the state of Florida, current automobile insurance, and reliable transportation. A current license to practice Advanced Nursing in the State of Florida is required. Credentialing through ANCC as a NP is preferred. Certification in Hospice and Palliative nursing is preferred.Active BLS for healthcare professionals from the American Heart Association or Red Cross.Certification of completion of Alzheimer's Disease and Related Dementias Training through the Florida Department of Elder Affairs.Experience RequirementsKnowledge of the principles and practices of primary medical care and palliative medicine. Certification in Hospice and Palliative nursing is preferred.Position Specific Responsibilities (not all inclusive)Provide medical care for patients assigned in person, and by telephone communication with staff nurses. Provide documentation in the patient record that meets criteria for good medical practice, addresses legal mandates, and adequately supports billing codes. Communicate successfully with other Hope HealthCare Services employees, the public, and community physicians in a manner that represents Hope’s culture of a collaborative and positive work environment. Assist the Medical Director in maintaining 24 hour, 7 day per week medical coverage for PACE patients in Hope Hospice facilities and services (if applicable). Provide on-call coverage for Hope Palliative Care patients/families on a rotation basis (if applicable). Participate in Hope PACE medical staff meetings and complete any mandatory continuing medical education activities as directed by the administration, in addition to CME needed to maintain certification. Participate in any Quality Assurance activities approved by the administration as appropriate to your job setting. Follow federal and state laws regarding medication prescription.Represent the company in a positive and professional manner at all times with others, e.g., co-workers, management, vendors, and customers. Consistently represents Hope with integrity and professionalism. Complete all job responsibilities in a thorough and complete manner, utilizing good judgment in all aspects of the job. Carry out duties and responsibilities in a manner that exemplifies excellent customer service. When unsure of a directed task or any part of job responsibilities, proactively seek the assistance of immediate supervisor. Assist with special projects, as requested. All other job duties as may be assigned.Compensation Pay Range: $88,500.00 - $134,300.00This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

Nurse Practitioner-PACE Program-Cape Coral

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!The RN Day Triage provides support to patients and families. The RN, Day Triage will establish and maintain positive relationships with team members, patients/families and referral resources.Qualifications:<ul><li>Current Affiliate state or &nbsp;multi-state license to practice as an RN, and has the ability to apply for/obtain multi-state RN license within 30 days of hire, if not already a holder of a multi-state license.</li><li>Minimum of one (1) year nursing experience; hospice or hospital experience preferred</li><li>Active BLS for healthcare professionals from the American Heart Association or Red Cross.</li><li>Previous experience working with an EMR/EHR (Electronic Medical/Health Record) system</li><li>Ability to effectively communicate in English (verbal and written); bi-lingual in Spanish preferred</li><li>Excellent critical decision making and problem-solving skills</li><li>Excellent clinical and assessment skills</li><li>Ability to use equipment with visual and auditory mechanisms</li><li>Excellent time management skills with the ability to prioritize demands to meet patient service standards and deadlines</li><li>Ability to effectively handle stressful situations professionally and calmly with exceptional customer service</li><li>Strong patient service skills</li></ul>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ○&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Information seeking / probing skills&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ○&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Accurate knowledge transfer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; ○&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Listening, understanding, and responding<ul><li>Able to navigate in a fast-paced environment utilizing interpersonal skills to maximize caller reassurance and patient visits</li><li>Ability to work in a cooperative team environment</li><li>Able to exhibit a sense of urgency in daily work activities</li><li>Skilled in computer operations; proficiency in MS Office software applications, on-line research and proven data entry and navigation skills</li><li>Available to work shifts to accommodate extended hours of operation as scheduled</li><li>Ability to perform sedentary work with frequent interruptions</li><li>Ability to manage the emotional stress of working with and caring for terminally ill patients and their families</li><li>Ability to perform the essential functions and physical requirements lifting patients and/or equipment, bending, pushing/pulling, kneeling) of the job with or without reasonable accommodations</li></ul>Competencies:<ul><li>Satisfactorily complete competency requirements for this position.</li></ul>Responsibilities of all employees:<ul><li>Represent the Company professionally at all times through care delivered and/or services provided to all clients.</li><li>Comply with all state, federal and local government regulations, maintaining a strong position against fraud and abuse.</li><li>Comply with Company policies, procedures and standard practices.</li><li>Observe the Company's health, safety and security practices.</li><li>Maintain the confidentiality of patients, families, colleagues and other sensitive situations within the Company.</li><li>Use resources in a fiscally responsible manner.</li><li>Promote the Company through participation in community and professional organizations.</li><li>Participate proactively in improving performance at the organizational, departmental and individual levels.</li><li>Improve own professional knowledge and skill level.</li><li>Advance electronic media skills.</li><li>Support Company research and educational activities.</li><li>Share expertise with coworkers both formally and informally.</li><li>Participate in Quality Assessment and Performance Improvement activities as appropriate for the position.</li></ul>Job Responsibilities:<ul><li>Triages phone calls and ensures that callers’ needs are met efficiently using excellent customer service skills.</li><li>Provides and manages direct care to patients and families incorporating psychosocial, spiritual, cultural, physical and biological components, and appropriate nursing intervention and follow-up.</li><li>Responsible for the timely, courteous, and effective handling of clinical inquiries related to Chapters Health System’s services.&nbsp; Positively promotes and clearly explains benefits of Chapters Health System’s services.&nbsp; Clients include current and prospective patients, friends, or family members, Powers of Attorney, care providers, physicians, nursing staff, nursing homes and Assisted Living Facilities (ALFs), hospital staff, and others, as appropriate.</li><li>Gathers necessary information and required documentation from appropriate sources to ensure complete, current, and accurate documentation of patient information and data.</li><li>Accurately enters data into information tracking systems, including entering and tracking patient referral file in electronic medical record (EMR).</li><li>Provides reassurance to patients and families.&nbsp; Assists in finding solutions to their questions and/or recognizes the need for an in person visit.&nbsp; Coordinates or completes in person visit when needed/or requested.</li><li>Assists the patient and family to achieve the desired comfort levels.</li><li>Utilizes appropriate support/expert resources or personnel to resolve complex or difficult situations.</li><li>Documents patient/family contact information in the EMR and communicates with the Interdisciplinary Group (IDG).</li><li>Triage RN's who experience technical issues not caused by the company equipment or network (i.e. offsite power outage, personal internet outage) are required to report the situation to leadership immediately, and have 30 minutes to resolve the technical issue. If the issue cannot be resolved in 30 minutes, RN may be required to report to a IPU or Resource Center based on leadership direction.</li><li>During times of emergencies (i.e. Hurricanes, etc.), the Triage RN may be required to report to work at a location designated by the company, to ensure continuity of services. This may include reporting to work ahead of your scheduled date/time due to planned lock down of unit, and staying overnight(s) based on duration of emergency.</li><li>Performs other duties as assigned.</li></ul>Compensation Pay Range: $64,139.90 - $96,210.40This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

RN, Day Triage - Monday - Friday 8am - 5pm - (Fairfax/Arlington Counties) - (Not a Remote Position)

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!The Resource Nights &amp; Weekend (ReNW) Nurse Practitioner (NP) is an active member of Chapters Health System’s Medical Staff and provides fully remote virtual serious illness care management to patients and families throughout our continuum of care. This continuum may include but is not limited to home-based, facility-based, and inpatient adult and pediatric hospice; palliative care; PACE, and additional service lines and programs offered or supported by Chapters Health System.Experience Requirements:Must have a minimum of 3 years of recent clinical experience, including substantial experience in hospice, palliative care, and/or acute inpatient care.Education Requirements:Must hold a Masters or Doctors degree in Nursing from an accredited Family or Adult Nurse Practitioner Program.Certificates and/or Licenses:The ReNW NP must hold national certification, licensure, and prescriptive authority from the appropriate governing body for advanced nursing practice in their home state and in additional state(s) where care is provided. Licensure and prescriptive authority must be obtained and maintained for all required jurisdictions. Applications for required licenses must be submitted within 60 days of the date of hire and/or receiving notification. Must hold and maintain Basic Life Support certificate from an approved organization and compact RN license in their home stateby date of hire. Additionally, all eligible NPs must currently hold, or obtain, Advanced Certification in Hospice and Palliative Nursing (ACHPN) within 3 years of the date of hire. NPs who are not eligible to obtain the certification within 3 years of hire will have 6 months from date in which they meet criteria to apply for the examSchedule:Shifts may vary and can include nights, evenings, weekends, and/or holidays based on the needs of the business.Essential Duties and Responsibilities:Quality Provision of Services:<ul><li>Provides fully remote virtual serious illness care management to patients and families throughout our continuum of care; This continuum may include but is not limited to home-based, facility-based, and inpatient adult and pediatric hospice; palliative care; PACE, and additional service lines and programs offered or supported by Chapters Health System. </li><li>Consults with medical staff, and/or other members of the IDT as indicated to ensure optimal patient care in an effective and efficient manner.</li><li>Performs virtual assessment of patient/family/caregiver needs. </li><li>Identifies, manages, orders, and prescribes medication and equipment as appropriate. </li><li>Adjusts and supports the plan of care in accordance with Chapters policies and procedures and within the guidelines of the corresponding nurse practice act.</li><li>Assesses the caregiver’s ability to meet the patient’s immediate needs and confidence in the patient’s plan of care. </li><li>Provides education to increase the caregiver’s confidence as necessary and appropriate.</li><li>Supports staff by answering clinical questions, entering orders and prescriptions, and supporting the clinical needs of patients and families.</li><li>Maintains access to all electronic medical records (EMR), electronic prescribing systems, and other required websites and applications. </li><li>Documents all interactions as appropriate in the corresponding EMR in a timely manner.</li><li>Communicates and collaborates with the primary team to ensure continuity of care.</li><li>Supports with discharge planning including prescribing medications, entering discharge orders and instructions, etc.</li><li>Participates in Quality Assurance/Performance Improvement (QAPI) activities as needed, including regular medical record reviews and medical peer reviews. Seeks to continually improve the care practices of Chapters to assure compliance with regulatory and accreditation standards.</li><li>Keeps knowledge base and skill levels current to assure quality patient care and professional growth. </li></ul>2.Organization/Regulatory Compliance:<ul><li>Maintains current knowledge of the latest research and trends in Hospice and Palliative Medicine. </li><li>Maintains continuing education as required for licensure and to ensure specialty level expertise in end-of-life care. </li><li>Obtains &amp; maintains hospital/facility credentialing as required. </li><li>Participates in departmental and medical staff activities as requested. </li></ul>3.People/Communications:<ul><li>Communicates and collaborates with team members, patients/families/caregivers, partnering providers and staff as required &amp; appropriate within HIPAA guidelines to help provide comfort &amp; deliver upon Chapters core values. </li><li>Provides patient and family education as needed to maintain quality care, to decrease patient and family anxiety, to facilitate the patient living with the highest quality care, and to assure both the patient and the family have the skills to care for the patient.</li><li>Participates as a member of the interdisciplinary team to develop by implementing a patient-directed individualized plan of care and assures the availability of information to team members. Provides teaching to staff as required. </li><li>Functions as a role model in providing exceptional customer service to patients and families through effective and timely communication. Supports organizational changes. </li><li>Demonstrates flexibility in providing coverage and/or availability,</li></ul>4.Financial Stewardship:Achieves expected productivity standards as defined by the organization and in alignment with best practices/the Chapters model. If /when Telemedicine billing is accepted, implements time-based billing procedures using the electronic medical record system software and other appropriate methods to capture timely billing (weekly for home and nursing home; daily for inpatient and clinic charges).The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.Overall Skills:&nbsp;The ability to work both independently and as part of a team; demonstrate excellent interpersonal and collaborative skills; demonstrate organizational skills with the ability to delegate and follow up; manage multiple tasks and stressful situations with a positive attitude; demonstrate a strong work ethic and attention to detail.Physical/Mental/Emotional Skills:The ability to see, hear, grasp, lift, speak, sit and walk or otherwise perform essential functions with or without reasonable accommodations; demonstrate the mental and emotional ability to work with death/dying; demonstrate the maturity, customer service skills, and flexibility to work with individuals under stress; work in a fast paced and quickly changing environment; work under pressure and deadlines; effectively recognize and appreciate the diversity in the workplace; develop coping mechanisms in order to care for patients who are terminally ill and to work in a stressful environment; provide care for highly emotional patients/families.Technological Skills:The ability to learn and efficiently use patient health information systems and software required for the provision of care; demonstrate technical competency in the use of computer telephony systems and computer applications used in the organization; demonstrate proficiency with the use of all Microsoft Office programs, specifically Word, Excel, and PowerPoint.Reasoning Ability:The ability to apply common sense understanding to carry out instructions furnished in written or oral form and expert, advanced clinical judgment to problem solve.Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, speak, and hear. The employee is required to use hands to finger, handle, or feel; reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.Work Environment:The work environment characteristics are representative of those an employee would normally encounter while performing in an office environment. Employees are required to maintain a HIPAA compliant, temperature controlled, noise-free work environment at all times. They must maintain reliable HIPPA compliant high-speed (100mb) internet with hardwired backup copiers, fax, scanner, shredder, etc. Patient privacy must be protected at all times, which includes, but is not limited to using headsets for all verbal communication, utilizing company approved devices, websites, and applications, and other HIPAA guidelines. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Compensation Pay Range: $39.80 - $59.70This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

Nurse Practitioner, Evenings, Nights and Weekends Part-Time

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!Role: The Volunteer Coordinator is responsible for coordinating and supervising all patient care volunteer activities. Serves as a member of the Interdisciplinary Group (IDG) and acts as a liaison between staff, community, and volunteers.Qualifications: • Bachelor’s degree (BA/BS) or an equivalent combination of education and experience • Minimum of two (2) years’ experience in volunteer coordination, preferably in a health care setting • One (1) year supervisory experience strongly preferred • Strong demonstrated capabilities in networking with community resources, and strong knowledge of such resources • Strong communication skills (written and verbal) including face-to-face, telephone, and correspondence • Strength in attention to detail and organizational skills • Program development and implementation skills • Must be able to interact successfully with clients, families and other agencies to present a positive and professional image • Bi-lingual preferred • Previous experience in health care and/or social services setting preferred • Excellent telephone and computer skills • Mobile Driver - Valid driver’s license and automobile insurance per Company policy • Ability to travel in community • Ability to take initiative and work independently Competencies: • Satisfactorily complete competency requirements for this position. Responsibilities of all employees: • Represent the Company professionally at all times through care delivered and/or services provided to all clients. • Demonstrates high ethical standards in areas of hospice mission and confidentiality, as well as display sensitivity to family needs. • Complies with all State, federal and local government regulations, maintaining a strong position against fraud and abuse. • Complies with Company policies, procedures and standard practices. • Observes the Company's health, safety and security practices. • Maintains the confidentiality of patients, families, colleagues and other sensitive situations within the Company. • Uses resources in a fiscally responsible manner. • Promotes the Company through participation in community and professional organizations. • Participates proactively in improving performance at the organizational, departmental and individual levels. • Improves own professional knowledge and skill level. • Advances electronic media skills. • Supports Company research and educational activities. • Shares expertise with co-workers both formally and informally. • Participates in Quality Assessment and Performance Improvement activities as appropriate for the position. Job Responsibilities: • Meets standards of practice of the Volunteer Services Department. • Recruits volunteers through community networking activities and marketing efforts. • Screens potential volunteers through intake calls and interviews, and in training. • Trains, assigns, supervises and evaluates patient/family care volunteers as well as volunteers for events, Speakers Bureau, administrative support and various other roles. • Participates in the development and implementation of programs which enhance the morale and effectiveness of volunteers, volunteer newsletter, volunteer in-services, support programs and annual volunteer recognition. • Participates in volunteer-related special events, committees and task force groups. • Maintains records of volunteers, ensuring that all file requirements are met and kept current. • Serves as a liaison between team members and volunteers on the Interdisciplinary Group (IDG). • Performs other duties as assigned.Compensation Pay Range: $19.68 - $28.34This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy.All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit <a href="https://info.flclearinghouse.com/" target="_blank">https://info.flclearinghouse.com/</a>.

Volunteer Coordinator- Part Time

American Career College, we share a passion for students and transforming healthcare education! As an associate for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.  As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career. At American Career College, you will have the opportunity to share your expertise and passion with the next generation of nurses. You will make an impact by:<ul><li>Overseeing and coordinating all clinical-related activities within the nursing program</li><li>Managing clinical instructors, cultivating and maintaining clinical partnerships, securing and scheduling clinical placements, overseeing clinical observations, required documentation and reporting, and ensuring compliance with college and accreditation standards</li><li>Supporting clinical faculty in meeting course objectives and ensures that students successfully complete clinical assignments while maintaining the integrity and quality of the clinical education experience</li></ul>Your Experience Includes:<ul><li>Must have a minimum of three (3) years of experience as a registered nurse; one (1) year shall be in teaching or clinical supervision, or a combination thereof, in a state approved registered nursing, vocational or practical nursing, or psychiatric technician school within the last five (5) years; or a minimum of three (3) years of experience in nursing administration or nursing education within the last five (5) years.</li><li>Leadership knowledge in the program field to cultivate a learner-centered environment and to foster excellence.</li><li>Knowledge in technological support and delivery of program area and services.</li><li>Knowledge and evidence of strong supervisory and management skills as applicable to specialized program area.</li><li>Knowledge of state, federal and local laws/regulations relating to programs, governmental compliance and other regulatory standards such as Title IV, ABHES, BVNPT, BPPE, and other accreditation standards.</li></ul>Education/Licensure:<ul><li>Hold a minimum of a baccalaureate degree in nursing or a related field from an academic institution accredited by a regional or national accrediting agency that is recognized by the US Secretary of Education or Council for Higher Education Accreditation (CHEA).</li><li>Must have completed a course or courses offered by an accredited school with instruction in administration, teaching, and curriculum development.</li><li>Current unencumbered California Registered Nurse (RN) License is required.</li><li>Must have approval by the Board of Vocational Nursing and Psychiatric Technicians (BVNPT) prior to assuming the role of Assistant Director of Nursing.</li><li>Must possess a Certificate of Completion of a course in teaching methodology of at least 30 hours.</li><li>Current CPR Card.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at American Career College. For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth. American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

American Career College

ACC Campus Associate Director Nursing, Academics

At American Career College, we share a passion for students and transforming healthcare education! As a faculty member for a certified Great Place to Work, you will join a collaborative, student-centric culture valuing academic integrity, mutual respect, student learning, service, responsiveness, innovation, diversity, and stewardship.&nbsp; As a part of this team, you will guide students to do more than change their own lives – you will help change the lives of every patient they care for throughout their career. At American Career College, you will have the opportunity to share your expertise and passion with the next generation of nurses.&nbsp;You will make an impact by:&nbsp;&nbsp;&nbsp;<ul><li>Delivering class and/or clinical instruction according to an approved curriculum using accepted and effective teaching methods.</li><li>Supervising students while they work with patients or in the clinical setting, assessing their ability to effectively apply knowledge from the classroom, master necessary skills, communicate effectively, and plan patient care in the clinical environment.</li><li>Developing daily lesson plans; advising, remediating, and tutoring students; maintaining current and accurate attendance and grade records; remaining current in applicable program teaching field.</li><li>Participating in faculty meetings, professional growth activities in the respective field and two (2) in-service training sessions annually.</li><li>Participating in college activities such as in-services, faculty meetings, student functions, graduation exercises, open houses, new student orientations, and advisory board meetings.</li><li>Striving for student success by providing quality instruction that results in students’ achievement of academic goals and program requirements, retention of students, and preparation for entry-level positions in the healthcare field.&nbsp;</li></ul>Your Experience Includes:&nbsp;&nbsp;OPTION 1:<ul><li>(must align with Education for OPTION 1 Below)- 2 years nursing experience as a RN or LVN within the last 5 years.</li></ul>OPTION 2:<ul><li>(must align with Education for OPTION 2 below)- 6 years nursing experience as LVN and RN combined or 6 years of either.</li></ul>Education:&nbsp;&nbsp;OPTION 1:<ul><li>Baccalaureate degree from accredited school recognized by DOE. Completion of a course or courses offered by an approved school with instruction in teaching.</li></ul>&nbsp;&nbsp;&nbsp;&nbsp; OR<ul><li>CA teaching cert. Completion of a course or courses offered by an approved school with instruction in teaching.</li></ul>OR<ul><li>Completion of at least a minimum of (1) year FT teaching experience in a state accredited or approved registered nursing or vocational or practical nursing school within the last 5 years.</li></ul>OPTION 2:<ul><li>Meet community college or state university educational minimums (ADN) teaching requirements in CA.</li></ul>Licenses/Certifications:&nbsp;<ul><li>Current active California license as a Licensed Vocational Nurse (LVN) or Registered Nurse (RN).</li><li>Current CPR Card.</li></ul>Do you want a career that allows you to make a difference in other people’s lives? Discover what it means to truly believe in the work that you do at American Career College. For more than 40 years American Career College has had the privilege of educating students seeking careers in healthcare—guiding them through their transformational journey from student to caregiver. Our associates are united behind that purpose and share a deep commitment to our values of teamwork, collegiality, transparency, and a student-centric approach to all we do. This focus creates an aligned, nimble, and consensus-driven culture that is solution-oriented and supports our associates’ professional growth. American Career College is proud to be an equal opportunity employer. We embrace diversity and are dedicated to creating an inclusive environment for all associates.

VN Clinical Instructor, VNEW

Take your CDL-A career further! Our drivers work hard to move, supply, and provide for America's favorite brands. Being reliable and dedicated to safety has defined our success as an industry leader for 130+ years. Join McLane and discover the driving difference-we provide you with industry-leading pay, strong and secure client relationships, and get you home safely and more often. That's why our drivers build long-lasting careers with us. Benefits you can count on: <ul><li>Pay Rate: Drivers make $80,000 per year on average.</li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Paid holidays: earn vacation time, and sick leave accrual from day one. </li><li>401(k) Profit Sharing Plan after 90 days. </li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a CDL-A Delivery Driver: <ul><li>Inspect tractor-trailer for defects pre/post trip and submit DOT inspection report indicating condition. </li><li>Inspect bill of lading and store keys for accuracy in off-hour delivery. </li><li>Drive tractor-trailer to destination, applying knowledge of commercial driving regulations and skill in maneuvering vehicle on the road and on customer premises. </li><li>Maintain driver log (Manual or Peoplenet) according to DOT regulations, documenting delivery receipt, product temperatures and exceptions. </li><li>Unload trailer, delivering product into customer premises. </li><li>Other duties as assigned. </li></ul> Qualifications you'll bring as a CDL-A Teammate: <ul><li>At least 21 years of age </li><li>Valid Class A commercial driver's license (CDL-A) </li><li>At least 1 year or 50,000 verifiable miles of tractor-trailer driving experience </li><li>Must meet McLane's MVR and risk rating qualifications </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Safety-focused </li><li>Reliable </li><li>Adaptable </li><li>Dedicated </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

CDL A Delivery Truck Driver

Take your CDL-A career further! Our drivers work hard to move, supply, and provide for America's favorite brands. Being reliable and dedicated to safety has defined our success as an industry leader for 130+ years. Join McLane and discover the driving difference-we provide you with industry-leading pay, strong and secure client relationships, and get you home safely and more often. That's why our drivers build long-lasting careers with us. Benefits you can count on: <ul><li>Pay Rate: Drivers make $65,000 to $85,000 first year average after all training. </li><li>Team driving, 100% touch freight, not home daily.</li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Paid holidays: earn vacation time, and sick leave accrual from day one. </li><li>401(k) Profit Sharing Plan after 90 days. </li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a CDL-A Delivery Driver: <ul><li>Inspect tractor-trailer for defects pre/post trip and submit DOT inspection report indicating condition. </li><li>Inspect bill of lading and store keys for accuracy in off-hour delivery. </li><li>Drive tractor-trailer to destination, applying knowledge of commercial driving regulations and skill in maneuvering vehicle on the road and on customer premises. </li><li>Maintain driver log (Manual or Peoplenet) according to DOT regulations, documenting delivery receipt, product temperatures and exceptions. </li><li>Unload trailer, delivering product into customer premises. </li><li>Other duties as assigned. </li></ul> Qualifications you'll bring as a CDL-A Teammate: <ul><li>At least 21 years of age </li><li>Valid Class A commercial driver's license (CDL-A) </li><li>At least 1 year or 50,000 verifiable miles of tractor-trailer driving experience </li><li>Must meet McLane's MVR and risk rating qualifications </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Safety-focused </li><li>Reliable </li><li>Adaptable </li><li>Dedicated </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. The Distribution Supervisor is responsible for establishing and maintaining successful operations of an assigned area, department, or shift of the warehouse/distribution center. They ensure that the department has adequate staffing, proper training, the needed tools and resources, standards of productivity, safety and sanitation, and proper procedures of stocking, selection, and quality that will meet customer demands for accurate, quality, on-time deliveries. <ul><li>Must have flexible schedule. </li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance</li><li>Paid time off begins day one.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more! What you'll do as a Distribution Supervisor:</li><li>Direct and motivate teammates.</li><li>Communicate company and division information to teammates.</li><li>Listen, address and follow-up to teammate concerns, questions and problems.</li><li>Facilitate communication within the warehouse leadership team and between division/warehouse leadership and teammates.</li><li>Understand DC goals and standards, implement department procedures to meet those standards, and promote them to and gain buy-in and positive results from teammates; standards may include but will not be limited to: productivity, order quality, damages, shrinkage, safety, sanitation, turnover and overtime.</li><li>Ensure department and warehouse procedures will cut unnecessary costs, add value for customers, and improve morale and the work environment for teammates.</li><li>Ensure the work environment is maintained in a clean and safe manner following government, company and Silliker standards.</li><li>Supervise and manage daily work of department teammates.</li><li>Create and maintain schedules and job assignments of department teammates.</li><li>Maintain all departmental paperwork.</li><li>Provide training as needed to maintain an efficient and knowledgeable workforce.</li><li>Provide coaching/corrective action, training and development for teammates.</li><li>Enforce all Distribution Center policies and issue coaching/corrective action as needed.</li><li>Ensure adherence to proper operational and safety procedures.</li><li>Be a visible and a vocal advocate for safety.</li><li>Relieve other supervisor(s) during their vacations.</li><li>Comply with company work and safety rules.</li><li>Be trained and certified to operate any required equipment within 30 days after hire.</li><li>Maintain a flexible work schedule to meet the changing needs of the Distribution Center; work schedules may require working an early shift, staying long for a late shift, and weekend work depending on the customer and operational requirements of the division.</li><li>Work in warm and cold temperature conditions that may range from 38°F to 110°F; a supervisor assigned to the freezer must be able to periodically work in temperatures as cold as -10°F.</li><li>Periodically stand, walk, bend, stoop, push, pull, grasp and reach above the head as needed.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Distribution Supervisor: <ul><li>High School Diploma or GED equivalent required.</li><li>A bachelor's degree is preferred.</li><li>Have 2 years distribution warehouse experience, preferably in the grocery industry.</li><li>Have experience leading large numbers of warehouse staff with experience in hiring, training, motivating and resolving employee relation's issues.</li><li>Have computer knowledge to include experience using Microsoft Word and Excel.</li><li>Demonstrate the ability to lead by example.</li><li>Possess good written and verbal communication skills.</li><li>Be willing to listen and respond to teammates.</li><li>Have the ability to effectively present information and respond to questions from groups of managers and teammates.</li><li>Have the ability to define problems, collect data, establish facts, and draw valid conclusions. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

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