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The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Service Technician Level II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. Anticipates and evaluates potential problems. This position strives to maintain the highest level of attention to the operational needs of the community.Essential Functions/Responsibilities<ul><li>Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards&nbsp;</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed&nbsp; units for the highest quality of work and superior presentation</li><li>Routinely perform duties to restore apartments to “make ready” status\</li><li>Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems</li><li>Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects</li><li>Respond to resident requests in a timely manner, delivering excellent customer service</li><li>Promote safe work practices among on-site team</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Education and/or Experience<ul><li>High School diploma or equivalent (GED) preferred</li><li>1-3 years’ experience performing maintenance duties</li><li>Multi-Family maintenance experience helpful</li><li>HVAC and CPO certification preferred</li></ul>Skills/Specialized Knowledge<ul><li>Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.</li><li>Accurately take measurements and perform basic arithmetic</li><li>General computer skills in Microsoft Office and property management based software</li><li>Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices</li><li>Safely use chemicals, paint, and general cleaning supplies\</li><li>Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart</li></ul>About the Benefits of joining the Mill Creek Team<ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>JobFamilyProperty Management - Onsite: MultifamilyJobFunctionNon OverHeadPayTypeHourly

Mill Creek Residential

Service Technician II - Ardan

The Leasing Consultant position is the primary point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing Consultant will guide prospects in choosing new and exciting homes. This position will support residents throughout the lifecycle of their residency.Essential Functions/ResponsibilitiesSales and Marketing<ul><li>Warmly greet prospective residents and create a personal connection while determining needs and preferences</li><li>Professionally present the community and apartments along with specific features and benefits</li><li>Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner</li><li>Manage and convert prospect leads into leases to achieve leasing goals. Follow up with all leads and prospects that did not lease</li><li>Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors</li><li>Answer telephone calls and return voicemail (prospect calls, resident issues, service requests, etc.)</li><li>Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily</li><li>Ensure the office, clubroom, apartment models, and “market ready” units are in impeccable condition</li><li>Share promotional ideas and events for marketing timeline</li><li>Assist in Social Media advertising as directed by the Manager</li><li>Assist in the preparation of move-ins such as walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager</li><li>Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents</li><li>Address and complete all other duties as assigned</li></ul>Customer Service<ul><li>Understand and support the customer experience vision for Mill Creek Residential</li><li>Communicate service guarantees and customer service standards to prospective and current residents</li><li>Take ownership to personally address and resolve customer concerns in a timely professional manner</li><li>Support new residents during move-in process. Assist with lease renewals, move-outs and resident transfers</li><li>Contribute ideas for improving resident satisfaction to the Community Manager</li><li>Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention</li><li>Accept service requests from residents and route to service department for prompt processing. Follow up to ensure the request has been completed and resident is satisfied</li><li>Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Operational Standards<ul><li>Complete all new lease and renewal paperwork, including related addendums</li><li>Attend any training classes/meetings as required or recommended by management</li><li>Update daily activity report, notices to vacate, leases, cancellations, transfers, renewals, etc., and provide information to the Community Manager</li><li>Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily</li><li>Post Craigslist ads daily to generate traffic</li><li>Strive for a 25% conversion ratio of tours to new leases through effective selling and follow through skills</li><li>Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li></ul>Education and/or Experience<ul><li>High School diploma or equivalent (GED) preferred</li><li>Commitment to, and passionate for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li><li>Multi Family or related property management experience, retails sales or hospitality experience</li></ul>Skills/Specialized Knowledge<ul><li>Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication</li><li>Ability to take ownership of resident issues and/or concerns and come to a resolution</li><li>In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community</li><li>Continuous research of area competitors such as pricing, amenities, features etc.</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul>About the Benefits of joining the Mill Creek Team<ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>JobFamilyProperty Management - Onsite: MultifamilyJobFunctionNon OverHeadPayTypeHourly

Leasing Consultant - Ardan

The Service Manager maintains the physical condition and appearance of one or more assigned communities in accordance with operating and safety standards. This positions is responsible for leading routine work and preventative maintenance of physical features of the building(s), including, but not limited to, HVAC, electrical, plumbing, carpentry, major appliances and amenities. He or she anticipates and evaluates potential problems then proactively leads the development and execution of plans to counter challenges. The Service Manager consistently strives to maintain the highest level of attention to the operational needs of the community. Reports to: (General) Community Manager has primary authority and works with the Service Manager to determine the exact "day-to-day" duties. Decisions will take into account the Service Manager's skills, experience, career goals, and how the individual best fits the working requirements of the community. May oversee Service Technicians Level I, II with the responsibility for scheduling work assignments and training.Essential Functions/Responsibilities<ul><li>Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects. Prioritize the repair of unsafe conditions</li><li>Monitor a sufficient inventory of tools, supplies, spare parts for common issues and emergency situations</li><li>Schedule and perform routine preventive maintenance on all appropriate equipment and tools&nbsp;</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed &nbsp;units for the highest quality of work and superior presentation, adhering to the timetable</li><li>Respond to resident requests in a timely manner, delivering excellent customer service</li><li>Maintain accurate records of preventive maintenance, service requests (received and completed), expenditures, apartment make-ready status, jobs in progress, etc.</li><li>Identify all utility meter cut-offs, apartment and fixture cut-offs, sewer clean-outs, and prepare maps indicating same</li><li>Oversee work of internal and external vendors and maintenance service suppliers</li><li>Collaborate with the General Manager and/or Community Manager in hiring, training, daily supervision, evaluation, and counseling of the service team</li><li>Assist in creating schedules for Service Technicians, Housekeepers, Porters, and Groundskeepers</li><li>Work with the Community Manager to develop, implement, and manage programs intended to control maintenance expenses</li><li>Assist in the preparation of maintenance budgets and safety meetings. Ensure any required MSDS sheets are available to service staff before leading a meeting</li><li>Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated to associates, such as, but not limited to, company operating and safety standards. Promote safe work practices among on-site team</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Associate Management and Development<ul><li>Responsible for recruiting, hiring, associate scheduling, work assignments, training and performance evaluations</li><li>Empower, engage and develop associates to achieve great performance and desired business outcomes</li><li>stablish goals and accountability for team. Provide feedback, coaching and support to drive achievement of established goals, reward success: hold one on one meetings with staff members</li><li>Manage performance of subordinates. &nbsp;Conduct performance appraisals; provide development support (i.e. coaching, counseling and training); make decisions regarding hiring or termination of community associates</li><li>Support associate development. &nbsp;Provide targeted training and growth opportunities</li><li>Champion and enforce the Mill Creek Brand Promise, Service Standards and Manifesto</li><li>Address and complete all other duties as assigned</li></ul>Education and/or Experience<ul><li>High School diploma or equivalent (GED) preferred</li><li>5+ years maintenance technician work or related experience</li><li>HVAC Certification required</li><li>CAMT preferred</li><li>CPO preferred</li><li>Multi-family housing experience helpful</li></ul>Skills/Specialized Knowledge<ul><li>Capacity to read, write, and speak English, as demonstrated by clear and concise written and verbal communication, such as, but not limited to, the ability to read service requests, understand labels on containers, and verbally communicate with associates, residents and vendors. Bi-lingual a plus</li><li>Accurately take measurements and perform basic arithmetic</li><li>General computer skills in Microsoft Office and property management based software</li><li>&nbsp;Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, motors, pumps, compressors, blowers, electric and hand powered augers, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment, safety equipment, etc.</li><li>Frequently use measuring devices, such as, but not limited to, voltmeters, ohmmeters, testing meters, PH tests, etc.</li><li>Safely work with chemicals, paint, and general cleaning supplies</li><li>Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart</li></ul>About the Benefits of Joining the Mill Creek Team<ul><li>Competitive compensation</li><li>Comprehensive medical, dental, and vision</li><li>Employer-sponsored short- and long-term disability, life, and AD&amp;D insurance</li><li>401(k) with employer matching</li><li>Paid time off benefits: vacation, sick time, holidays</li></ul>JobFamilyProperty Management - Onsite: MultifamilyJobFunctionNon OverHeadPayTypeHourly

Service Manager - Modera Trailhead

Mill Creek Residential (“MCR”) is seeking a qualified candidate for the Senior Real Estate Finance Analyst position to provide critical property investment valuation, planning, analysis and reporting support for MCR portfolio investments in assigned real estate markets. This position will report to the Director of Real Estate Finance and support other members of the Real Estate Finance Team. This position will have regular interactions with executive management, including responding to direct inquiries, communicating results, and providing perspective on property investment analyses. A proactive and adaptive attitude is required for this highly visible role. The role will provide an excellent foundation for professional growth across various functional areas within residential real estate development.Essential Functions<ul><li>Manage detailed investment financial models (property cash flows, joint venture waterfall structures) for properties in assigned real estate markets to support critical and time sensitive planning, reporting and analysis needs of MCR.</li><li>Support development pipeline efforts for prospective property investment, including pro forma model changes and managing modeling assumptions for multiple underwriting scenarios.</li><li>Review and understand property investment closing documents, </li><li>Review and understand quarterly and annual residential property investment appraisals and other valuation report types (debt, purchase price accounting) used for financial reporting purposes.</li><li>Research sub-market, market and industry trends and patterns.</li><li>Provide investment model insight and recommendations to key stakeholders.</li><li>Prepare investor presentations and property operating performance and investment return metrics.</li><li>Assist in the preparation of Valuation Committee memorandums.</li><li>Special projects</li><li>All other duties as assigned.</li></ul>Expectations<ul><li>Detail oriented with strong organizational skills</li><li>Ability to analyze data and provide quantitative solutions.</li><li>Ability to multi-task and manage a complex workload to meet reporting deadlines, and function in a fast-paced environment.</li><li>Strong communication skills with the ability to effectively interact with senior leadership.&nbsp; &nbsp; </li></ul>Required Experience and Minimum Qualifications<ul><li>Bachelor’s degree in finance, mathematics, accounting, or similar degree.</li><li>Microsoft Office Suite, including advanced Excel-modeling skills.</li><li>Minimum of 1-3 years of experience in real estate finance, investment analysis, or a related field, preferably in a multifamily development and/or acquisition business model.</li><li>Knowledge of core real estate investment underwriting and valuation concepts.</li><li>Experience modeling property cash flows and historical and projected GP-LP investor waterfall returns.</li></ul> Preferred Qualifications<ul><li>Understanding of and ability to analyze company financial statements</li><li>Programming experience, such as VBA/Macro-coding skills</li><li>Experience with the use of Vena Solutions</li></ul> Certifications (Optional but preferred):<ul><li>CFA–Chartered Financial Analyst (or aspiring candidate)</li><li>Other relevant corporate finance and/or real estate professional certifications (e.g., CFI-FMVA, REFM).</li></ul>About the Benefits of joining the Mill Creek Team<ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>JobFamilyFinance &amp; AccountingJobFunctionOverheadPayTypeSalary

Senior Real Estate Finance Analyst- Dallas, TX

Start a fulfilling career as a Warehouse Selector! We're a team. Our success is driven by the collective effort of each member in our warehouse, which has set us apart in the industry for 130+ years. We're dedicated to collectively challenging any supply chain problem with top-of-the-line technology and safety measures carried throughout the process. We wouldn't be where we are without our warehouse team. It's why we've built a culture-focused and diverse environment that offers opportunities for advancement with industry-leading benefits. Benefits you can count on: <ul><li>Pay rate: Training - $20.25 per hour, 100% Production - $25.00 per hour, with potential of additional pay incentives. </li><li>4 day work week with 10hr shifts, which will include Friday's and Sunday's</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. </li><li>401(k) Profit Sharing Plan after 90 days. </li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Warehouse Selector: <ul><li>Select product and load trucks, moving product between the loading dock and the warehouse and moving product within the warehouse. </li><li>May work in various areas of the warehouse such as Dry, Refrigerated, Perishables, Freezer, and others. </li><li>McLane provides freezer suits, hats, and gloves to you. </li><li>Review documents and record information; verify quantity, identity, availability, and condition of product. </li><li>Drive and operate a reach truck and pallet jack to select, pull, sort, and stack product within the warehouse and dock. </li><li>Hand-stack product on occasion when items are off balance or in the wrong location. </li><li>Shrink-wrap and label outgoing orders and remove shrink wrap from incoming orders. </li><li>Clean work area. </li><li>Other duties as assigned. </li></ul> Qualifications you'll bring as a Warehouse Teammate: <ul><li>At least 18 years of age. </li><li>Able to perform accurate visual inspections and repeatedly lift to 50 pounds or more. </li><li>At least 1 year of distribution warehouse experience, including operation of reach truck, pallet jack, and forklift is preferred, but not required. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Organized </li><li>Problem solver </li><li>Teamwork oriented </li><li>Safety conscious </li><li>Detailed </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Warehouse Specialist I

Start a fulfilling career as a Shipping and Receiving Coordinator! We're a team. Our success is driven by the collective effort of each member in our warehouse, which has set us apart in the industry for 130+ years. We're dedicated to collectively challenging any supply chain problem with top-of-the-line technology and safety measures carried throughout the process. We wouldn't be where we are without our warehouse team. It's why we've built a culture-focused and diverse environment for you that offers opportunities for advancement with industry-leading benefits. As a Shipping and Receiving Coordinator, you will send, inspect and record outgoing products. Work with DC to load packages and check their contents to ensure they match the orders. Benefits you can count on: <ul><li>Pay rate: $15.97 to $27.50 per hour. </li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Shipping and Receiving Coordinator: <ul><li>Sends shipments and creates paperwork for outgoing deliveries.</li><li>Inspects shipments to ensure there are no damages.</li><li>Verifies shipments per order requirements.</li><li>May send shipments outside the US contiguous border.</li><li>Investigates problems and resolves discrepancies.</li><li>Labels shipments prior to loading.</li><li>Trains new teammates in shipping department.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Warehouse Teammate: <ul><li>High School Diploma or GED. </li><li>4 or more years' experience in a shipping department.</li><li>2 or more years' experience in a distribution environment.</li><li>Experience shipping outside the US contiguous border is preferred.</li><li>Strong math and documentation abilities. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Organized</li><li>Problem solver</li><li>Teamwork oriented</li><li>Safety conscious</li><li>Detailed </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Coordinator, Shipping and Receiving

Take your CDL-A career further! Our drivers work hard to move, supply, and provide for America's favorite brands. Being reliable and dedicated to safety has defined our success as an industry leader for 130+ years. Join McLane and discover the driving difference-we provide you with industry-leading pay, strong and secure client relationships, and get you home safely and more often. That's why our drivers build long-lasting careers with us. McLane offers some of the best delivery methods in the industry. Make your deliveries utilizing lift gates, small pallets, and electric pallet jacks. Benefits you can count on: <ul><li>Pay Rate: Up to $85,000 for qualified candidates depending on experience.</li><li>Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Paid holidays: earn vacation time, and sick leave accrual from day one. </li><li>401(k) Profit Sharing Plan after 90 days. </li><li>Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a CDL-A Delivery Driver: <ul><li>Inspect tractor-trailer for defects pre/post trip and submit DOT inspection report indicating condition. </li><li>Inspect bill of lading and store keys for accuracy in off-hour delivery. </li><li>Drive tractor-trailer to destination, applying knowledge of commercial driving regulations and skill in maneuvering vehicle on the road and on customer premises. </li><li>Maintain driver log (Manual or Peoplenet) according to DOT regulations, documenting delivery receipt, product temperatures and exceptions. </li><li>Unload trailer, delivering product into customer premises. </li><li>Other duties as assigned. </li></ul> Qualifications you'll bring as a CDL-A Teammate: <ul><li>At least 21 years of age </li><li>Valid Class A commercial driver's license (CDL-A) </li><li>At least 1 year or 50,000 verifiable miles of tractor-trailer driving experience </li><li>Must meet McLane's MVR and risk rating qualifications </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Safety-focused </li><li>Reliable </li><li>Adaptable </li><li>Dedicated </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

CDL-A Delivery Truck Driver

We are seeking a professional, results-driven Loan Counselor I to join our Collections team at AutoNation Finance. This position is responsible for resolving and collecting on delinquent customer accounts. The Loan Counselor I interacts directly with customers, third-party references, and repossession vendors to negotiate payment arrangements, prevent losses, and support the overall servicing strategy. The ideal candidate will be self-motivated, demonstrate sound judgment, and have strong communication skills. This position includes potential monthly bonuses based on delinquency, roll rates, and net losses. A flexible work schedule, including late evenings and weekends, is required. Organizational Relationships: The Loan Counselor I reports directly to the Collections Supervisor and works in collaboration with the Recovery, Credit, Funding, and Loss Mitigation teams. This position also interfaces externally with customers, third-party contacts, and repossession agencies to support resolution and recovery efforts.Job Responsibilities:• Collections &amp; Customer Contact: Make outbound contact attempts by phone, email, chat, or text to negotiate and secure payment arrangements with delinquent customers. Handle inbound calls from customers regarding payment status, account inquiries, and general servicing questions. Review delinquent accounts for collection efforts and identify opportunities to cure or resolve delinquency.• Account Management &amp; Documentation: Maintain accurate documentation in the collections system regarding customer interactions, payment arrangements, and status updates. Ensure timely follow-up and tracking of agreed-upon payment terms. Update customer demographic, contact, and employment information.• Skip Tracing &amp; Recovery Support: Perform skip-tracing activities to locate customers or vehicles on delinquent accounts. Collaborate with repossession vendors and internal teams to assist in recovery efforts. Escalate high-risk or unresponsive accounts to management as appropriate.• Compliance &amp; Quality Assurance: Adhere to all internal policies and procedures, including documentation and communication standards. Ensure compliance with FDCPA, UDAAP, and other applicable federal and state collection laws. Maintain production metrics as defined by management, including conversion rates, kept rates, delinquency targets, and net loss goals.Qualifications: • High school diploma or GED required. • Minimum of 3 years of consumer debt collection and skip tracing experience required. • Prior experience in auto finance or consumer financial services preferred. • Strong negotiation, verbal, and written communication skills. • Proficient with Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). • Knowledge of debt collection laws and best practices. • Skilled in the use of loan servicing systems, data sources for skip tracing, and customer service tools. • Bilingual (Spanish/English) preferred but not required. • Ability to work independently, manage deadlines, and handle escalated accounts effectively. Next Possible Position: • Senior Loan Counselor • Recovery SpecialistPhysical Requirements: • Continuous use of computer, monitor, and keyboard. • No significant physical demands beyond standard office use.The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. &nbsp;Incumbents may be requested to perform job related tasks other than those specifically presented.<h2>Exciting Benefits and Perks Await You:</h2><ul><li>Competitive compensation and 401k matching</li><li>Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.</li><li>Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear</li><li>Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers</li><li>Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide</li></ul>AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. &nbsp;AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.

AutoNation

Loan Counselor II

Job Description and RequirementsThe Maintenance Technician for Randolph-Brooks Federal Credit Union performs all duties as directed by the Maintenance Manager to ensure that the facility is maintained at the highest standards. They will respond to facility/vehicle requests in a timely manner to ensure facility satisfaction. Performs preventive maintenance and repairs on building equipment and assists Maintenance Manager in duties to minimize/alleviate any emergency situation.Essential Functions and Responsibilities:<ul><li>Performs maintenance in the day to day maintenance operations</li><li>Assists in monitoring on-site vendors and contractors for quality and safety purposes</li><li>Conducts operation and maintenance of computer controlled HVAC systems</li><li>Performs preventative maintenance tasks in a timely manner with a safety orientated mindset</li><li>Conducts monthly check of company vehicles</li><li>Checks with drivers assigned to vehicles for status and mileage</li><li>Tracks Registration and Inspection dates, and send out registration renewal stickers</li><li>Tests diagnose, service and repair vehicles and equipment in most cost-effective manner as possible</li><li>Assists mailroom periodically and when needed</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice)</li></ul>Requirements:<ul><li>High School Diploma or GED</li><li>Minimum of one year experience in repairing, maintaining and troubleshooting of electrical, plumbing, HVAC and building automation systems</li><li>Basic computer skills</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

RBFCU

Maintenance Technician (Dallas/Fort Worth Area)

Job Description and RequirementsThe RBFCU Branch Operations Team is seeking a full time Branch Member Service Representative in the Garland branch location starting at $20.00/hour!Bilingual in Spanish and English? Employees can earn an additional $2.00 per hour upon the successful completion of the RBFCU Bilingual Spanish/English certification.We are also offering a sign-on bonus for Branch Member Service Representatives! New hires will receive $250 in their first paycheck, $500 following 90 days of employment, and $500 following six months of employment (applicable taxes and withholdings). Join our team today!The Garland branch is located at: 5005 N. President George Bush Hwy, Garland, TX 75040.As a Branch Member Service Representative (MSR) you will be the face of RBFCU, providing exceptional service to our members and prospective members in a role that combines both Teller and Personal Banker functions.&nbsp; You’ll engage with our members and prospective members to build relationships, utilize your problem-solving skills to identify needs, and educate them on products and services that will improve their financial well-being and quality of life.&nbsp; You’ll have the opportunity to demonstrate your professionalism, initiative, and desire to learn and grow with our Path to Promotion and award-winning Learning and Development program. &nbsp;If you&nbsp;have a passion for helping others and aspire to work for a Best Places to Work in Texas employer, a career with RBFCU may be just for you.Essential Functions and Responsibilities: <ul><li>Provide enthusiastic, professional, quality, prompt, and courteous service to members, prospective members, and RBFCU team.</li><li>Process a variety of transactions in various settings that may include in person, video conference, drive-thru, and telephonic engagement channels.</li><li>Maintain control of cash and negotiable instruments in accordance with policies, procedures, and regulatory laws.</li><li>Perform in the capacity of Branch Reservist taking calls for the Member Service Center to handle incoming requests from members via this channel.</li><li>Assess all deposits for potential fraud and each interaction for impersonation to mitigate fraud losses.</li><li>Assist members and prospective members with needs that incorporate other internal departments, such as Consumer Lending, Mortgage and Credit Union Service Organizations, and comply with applicable policies, procedures, and regulatory laws.</li><li>Qualify members and assist with opening, updating, and closing accounts, and maintain a current working knowledge of the RBFCU Membership and Account Agreement.</li><li>Prepare various teller reports, and escort members into designated areas when requested.</li><li>Engage with members and prospective members by cross serving products and services, meeting incentive goals, and ensuring a current working knowledge of product benefits and features.</li><li>Promote product engagement and meet and preferably exceed minimum sales goals by demonstrating continued and sustained initiative to learning and offering products and services to members by using communication and listening skills to determine member needs.</li><li>Support our cross-serve/sales culture to ensure branch standards are achieved or exceeded.</li><li>Observe safety and security procedures, and report potentially unsafe conditions.</li><li>All other duties as assigned (note: essential functions and responsibilities may change or new ones may be assigned at any time with or without notice).</li></ul>Requirements:<ul><li>High School diploma or GED</li><li>Six months of work experience (financial institution, customer service or sales experience preferred)&nbsp;</li><li>Attendance and promptness are pertinent; must be able to work a flexible Monday through Saturday schedule</li><li>Must be able to cover staffing at any location within the respective region if a business need arises including branch transfers</li><li>Excellent communication and interpersonal skills</li><li>Ability to solve problems, make timely and informed decisions, and apply common sense to carry out detailed written or oral instructions</li><li>Proficient in utilizing PC, software and other office equipment</li><li>Ability to sit or stand for extended periods of time</li><li>Good vision, hearing, and manual dexterity; must be able to reach with hands and arms; must be able to speak clearly</li></ul>Preferred:<ul><li>Bilingual (English/Spanish)</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

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