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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.</li><li>Support development execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.</li><li>Support implementation of the operational risk framework to enable effective risk management and decision making in the BU</li><li>Development of compelling content and training collateral to support colleague awareness and understanding of risk and compliance frameworks and policies</li><li>Facilitate the understanding and use of the risk governance framework across BUs through regular communication (e.g., Communities of Practice)</li><li>Aggregate reporting, approvals/exceptions and support "change-the-function" activities for the BU</li><li>Develop and administer implementation of comprehensive training initiatives and clear career progression plans that align with Operational Risk Management</li><li>Establish processes to ensure and monitor the integration of regulatory changes &amp; updates into the Operational Risk framework and training materials</li><li>Share insights, better practices, themes, etc. across the enterprise&nbsp;&nbsp;</li></ul>Minimum Qualifications:<ul><li>Understanding of critical operational risk management lifecycle activities</li><li>Excellent project management, communication, and interpersonal skills, with an ability to interact and obtain buy-in from senior BU counterparts</li><li>Experience in change management, process governance, with a track record of establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards&nbsp;</li><li>Experience within financial services industry</li><li>Strong analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively &nbsp;</li><li>Content creation and PowerPoint skills</li></ul>Preferred Qualifications:<ul><li>Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous</li><li>Experience in at least one of the following: &nbsp;<ul><li>Translating risk strategy and appetite into execution guidelines and content</li><li>Implementing the operational risk governance frameworks &nbsp;</li><li>Creating, communicating and ensuring understanding and adherence to risk procedures and standards &nbsp;</li></ul></li></ul>ORMCMSalary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

American Express

Senior Manager - Control Management (Change Management & Communication)

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?The American Express Global Financial Crimes Compliance (GFCC) function provides second-line policy, framework, oversight and control solutions to meet the Company’s legal, regulatory and risk management mandates in connection with Anti-Money Laundering (AML) and Counter Terrorism Financing (CTF), Sanctions and Anti-Bribery and Corruption (ABC).The GFCC portfolio comprises all aspects of the Company’s first and second-line financial crime risk management (FCRM) activities, including all lines of businesses in the United States and both proprietary non-proprietary global markets.Reporting to the Head of GFCC Governance, the Head of Training, Policy and Standards (TPS) will lead efforts multiple integrated workstreams to enable compliance with the firm’s Financial Crime Risk Management Policy and Standards. This individual will oversee a cross-functional team focused on the review and maintenance of GFCC policies and standards.To enable fulsome understanding of these policies and standards throughout the enterprise, the Head of PST will also develop and oversee the Global Financial Crime Risk Management Training Program, to include the design and review of regular learning need assessments, the delivery of general and bespoke training content from Board- and Senior Executive-levels, across lines of business, first and second lines of defense, and international markets.&nbsp;This is a critical leadership role within GFCC, requiring (1) deep expertise in financial crime risk management requirements and methods, and (2) proven experience in developing and leading professional excellence initiatives within a complex global financial institution.Responsibilities·Lead the GFCC PST organization, comprising teams dedicated to learning needs assessments, content development and delivery, audit and regulatory response in PST areas, and oversight of policy and standards.·Govern overall program execution to ensure alignment with regulatory expectations, internal policies, and evolving risks·Drive strategic enhancements to overall GFCC program execution through training, communication and orientation strategies, and evaluation of external training resources·Evaluate risk assessment and testing outcomes to inform training strategy·Engage directly with regulators in connection with PST portfolio areas·Synchronize efforts with key stakeholders including the GFCC COO, Financial Crimes Compliance Surveillance Unit, U.S. Investigations Unit, Risk and Threat Assessment Group, Financial Crimes Data Science and Analytics Center of Excellence, Technology, Operations, Model Risk Management, Business Line Compliance, and first-line stakeholders.·Establish and maintain comprehensive documentation, metrics, controls and Risk and Control Self-Assessments around all TPS-owned processes·Administer the GFCC Training Standard as published by GFCC under AEMP 04, Financial Crime Risk Management Policy·Support GFCC’s response to regulatory exams, audits, and internal reviews·Foster a culture of accountability, transparency, and continuous improvement.Minimum Qualifications·Minimum of 15 years of relevant experience in financial crime risk management (e.g., within a large global financial institution, law enforcement or regulatory experience, or global consultancies with focus on FCC)·Proven achievement in training management, content development, and audit and regulatory response.·Established understanding of global regulatory expectations and FCRM best practices.·Demonstrated ability to lead cross-regional/global and cross-functional teams.·Strong communication and influencing skills; ability to interact with senior executives and regulators.·Bachelor’s degree or equivalent experience required; advanced degree in a related field (e.g., business, law) preferred.Salary Range: $200,000.00 to $275,000.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

Vice President, Enterprise Policy, Standards & Training

Maintenance Technician (76012) Job Details Job Location The Hill - Rochester, NY Position Type Full Time Education Level Not Specified Salary Range $20.00 - $26.00 Hourly Travel Percentage Negligible Job Category Real Estate/Property Management Description The Maintenance Technician will be responsible for performing a variety of maintenance tasks necessary to maintain and enhance the value of an assigned apartment community. This pinnacle role is foundational to the community’s success; the ideal candidate is a resident-focused team player with a strong technical aptitude who take pride in the work they perform. What You’ll Do:<ul><li>Ensure all service requests and repairs are completed thoroughly and in a timely manner</li><li>Assist Maintenance Supervisor with monitoring inventory of equipment, tools, parts and supplies at appropriate levels</li><li>Maintain excellent customer service standards</li><li>Comply with all personnel management policies and procedures and maintain an organized, clean and safe work area.</li><li>Maintain preventative maintenance schedule</li><li>Communicate effectively with residents, fellow employees, vendors and supervisors</li><li>Work with Maintenance Supervisor to adhere to budget guidelines and maintain an effective preventative maintenance program</li><li>Assist the Maintenance Supervisor with maintaining a hazard communications program</li><li>Inspect grounds, buildings, and other community features as required to minimize liability concerns</li><li>Ensure adherence to the company's safety and hazard communications programs, policies and procedures</li><li>Work with Maintenance Supervisor to ensure that physical condition of the community is maintained according to company operating and safety standards</li><li>Work with maintenance team to ensure excellent curb appeal at all times</li><li>Assist residents with the move-in/move-out process as needed</li><li>Assist with the scheduling and performance of all maintenance/repair-related turn events</li><li>Perform scheduled maintenance on all equipment based on the manufacturer's recommendations and operating manuals</li><li>Address complaints and resolve issues in a timely and professional fashion</li><li>Maintain accurate records and contribute to the general upkeep and cleaning of office, common areas and model</li><li>Assist in the daily cleanup of the exterior of the property including grounds, breezeways, and all common areas</li><li>Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs</li><li>Participate in on-call rotation for emergency service</li><li>Perform additional tasks and responsibilities as required</li></ul>What You’ll Need: <ul><li>High school diploma or equivalent required </li><li>At least one year maintenance experience, preferably in the apartment industry</li><li>EPA certification Type I and II preferred </li><li>Must live within 30 miles of the assigned property </li><li>Must have reliable transportation and be able to accommodate a rotating on-call schedule as required</li><li>Ability to work a varied schedule including weekends and holidays as required</li><li>Ability to troubleshoot and repair HVAC, plumbing, electrical, appliances and all other systems at community. </li><li>Other licenses and certifications as required by local, state or federal law</li></ul>Additional Qualifications: <ul><li>Position requires individuals to be able to use general maintenance equipment including, but not limited to, hand tools, ladders, refrigerant recovery units, landscaping equipment, and required safety equipment </li><li>All equipment must be used without jeopardizing the safety of themselves, fellow associates, and residents </li></ul>What You’ll Get (Peak Perks): <ul><li>Paid Parental Leave + one year of diapers, on us</li><li>15 Days of PTO + 2 additional "Wellbeing Days"</li><li>401(k) Match</li><li>Wellness initiatives, healthy team competitions and reward programs through Peak's LiveWell program</li><li>Facilities related leadership program</li><li>Additional technical training </li><li>Technical certifications available (HVAC / CPO) </li><li>Employee Resource Groups </li><li>Monthly renewal bonuses </li><li>Additional rewards and recognition</li><li>10 Year Peakiversary Trip</li></ul>Physical Activities:<ul><li>Position requires ability to transport or move up to 50 pounds variable distances </li><li>Use of ladders to access heights in excess of eight to nine feet</li><li>The ability to work outdoors in temperatures exceeding 90 degrees or below 32 degrees Fahrenheit </li><li>Ability to personally perform general maintenance repair tasks without endangering themselves, residents or fellow employees </li><li>Frequent bending and/or stooping to access equipment and machinery necessary when assisting with or performing tasks</li></ul>Who We ArePeakMade Real Estate is an Atlanta-based company that specializes in the management and development of off-campus student housing, multi-family and build to rent communities across the US. Our working environment is fun, collaborative, forward-thinking and purposeful.PeakMade Real Estate is an Equal Employment Opportunity employer.PeakMade’s Commitment to Diversity, Equity &amp; Inclusion:People Matter Most — and we mean all people.At PeakMade Real Estate, the goal of collaborating to promote diversity and inclusion is at our core. We believe our differences should be celebrated and our experiences should be shared. We believe in creating a culture powered by the acceptance of others and promoting the involvement of everyone. We also believe in owning our responsibility to learn more about the differences that make us stronger, engaging and advocating for marginalized groups of people, and developing mutual respect for each other. #PeakMaint PI277662768

Maintenance Technician (76012)

Arizent is seeking a Social Media and Partnerships Manager who will be responsible for developing and executing a strategic vision for social media as well as industry partnerships that leverage digital promotion channels. The goal is to drive audience growth, increase engagement, and, ultimately, support revenue growth across all Arizent brands and publications. This role requires a blend of social media expertise and creativity, as well as a data-driven, analytical approach to decision-making. Collaboration will be key to align efforts on social media and partnerships to achieve company-wide business goals. This role will be responsible for daily social content and community engagement on our flagship brands while being the in-house expert for editorial teams to execute the defined strategy. This role will work with the Senior Director of Audience Growth and leadership in identifying and managing partnerships with associations, other media outlets, event producers, newsletters, and third parties. This role will balance hands-on execution with tactical and strategic leadership to ensure sustained audience growth.Key ResponsibilitiesSocial Media Strategy &amp; Thought Leadership:<ul><li>Define a comprehensive social media strategy to drive audience growth, engagement, and support revenue goals. Establish channel-specific tactics (LinkedIn, Twitter/X, Facebook, YouTube, WhatsApp) that increase engagement and brand visibility among target B2B audiences.</li><li>Develop social media governance and train editorial teams on posting guidelines, timing, post types, and cadence to ensure consistent performance across all channels.</li><li>Social content planning and execution, including content calendaring, working cross-functionally to ensure representation of the entire company, including Editorial, Events, Demand Generation, Marketing Services, and Subscription. Utilize article snippets, videos, and reports to create social content that is optimized for maximum reach, engagement, and relevance on each platform.</li><li>Ensure social media content reflects brand tone and identity. This includes working cross-functionally to develop brand post templates as well as voice and tone guidelines.&nbsp;</li><li>Identify key performance indicators (KPIs) and develop brand-specific benchmarks for social media initiatives to achieve assigned goals. Review performance and refine strategy as needed.</li><li>Keep up to date with social media trends, emerging platforms, and current tactics such as incorporating AI tools and platforms. Move beyond best practices to keep our social approach modern and effective.</li></ul>Partnership Development<ul><li>Identify strategic partnership opportunities with industry-specific publications, associations, thought leaders, and relevant publishers to extend our content reach and reach new and priority audience segments.</li><li>Work with the Senior Director of Audience Growth and editorial leadership to determine goals, objectives, and underlying deliverables for each partnership to evaluate its effectiveness.</li></ul>Performance Analysis<ul><li>Analyze social media dashboards and partnership outcomes to identify trends and measure progress towards team and business goals.</li><li>Utilize data-driven insights to adjust tactics and identify opportunities to drive audience growth and engagement.</li><li>Provide key wins and highlight successes for the audience growth team, leadership, and editorial staff. Highlight learnings and recommendations to inform future social and partnership strategies.</li><li>Iterate and refine approach to social media content, platforms, and partnerships. Execute tests with clear objectives as well as strategically test new ideas and tactics.</li></ul>Cross-Functional Collaboration:<ul><li>Work closely with Editorial teams to implement social media strategy. Provide feedback and guidance on social media copy, content, and post types. Lead training and trend discussions to ensure social media strategy is executed collaboratively across all brands.</li><li>Work cross-functionally with Marketing, Events, and Sales teams to integrate social media and partnerships into broader campaigns. For example, support event marketing by promoting conferences or webinars on social channels and coordinate with events partners for cross-promotion. Ensure compliance with overall social strategy for each brand and channel.</li><li>Assist subscriptions marketing by amplifying offers and content that drive conversions.</li><li>Act as an internal advocate and educator for social media and partnership opportunities. Provide guidance or training to colleagues on social media best practices and share insights on how various teams can leverage partnerships (e.g., editorial partnerships or sponsorships) to achieve their goals. This ensures company-wide alignment and innovative use of our audience growth channels.</li></ul>Success Metrics<ul><li>Audience Growth: Increase in channel follows, audience engagement, and on-website engagement.</li><li>Engagement Metrics: Improvements in engagement rates, organic and dark social traffic, and conversion rates.</li><li>Campaign ROI:&nbsp;Measurable impact of social media campaigns on audience growth and revenue goals.</li></ul>Qualifications<ul><li>Proven experience in social media management and audience growth strategy (3-5 years recommended), preferably in a publishing or B2B media environment.</li><li>Experience developing partnerships or cross-promotional programs in an industry context.</li><li>Strong skills in crafting engaging social media posts and adapting tone/style for different platforms and publications.</li><li>Data-driven mindset and proficiency in using analytics tools to track performance and identify trends.</li><li>Strong project management and organizational skills.</li><li>Working knowledge of AI platforms and how to apply them to daily work.</li><li>Technical proficiency:</li><li>Expert knowledge of leading B2B social media platforms (LinkedIn, Facebook, X, WhatsApp, YouTube)</li><li>Experience utilizing analytics dashboards (Looker, Tableau) to inform strategy and tactics</li><li>Experience with social media management tools such as Sprout</li><li>Knowledge of graphic/video editing tools (e.g., Canva or similar) is highly desirable</li></ul>Tools You’ll Use<ul><li>Social Media Platforms: LinkedIn, Facebook, WhatsApp, YouTube, X/Twitter</li><li>Social Management Platforms: Sprout Social</li><li>Analytics Tools: Google Analytics, Tableau, Google Data Studio</li><li>Collaboration Tools: Basecamp, Monday, GSuite</li></ul>Why Join UsAt Arizent, we bring together a portfolio of trusted brands that inform and connect professionals in finance, technology, insurance, and beyond. You’ll play a key role in shaping how we engage with audiences, expand our reach, and create meaningful industry partnerships.Here we believe that equal employment opportunity is not just a policy; it's a source of strength and innovation. We are committed to fostering an inclusive workplace where all employees feel valued, respected and empowered to bring their authentic selves to work. Our inclusive culture encourages individuals to reach their full potential. Our dedication to inclusion and belonging is reflected in our Employee Resource Groups (ERGs), which play a crucial role in creating a supportive and enriching work environment.&nbsp;We offer a competitive compensation and benefits package. Applicants are invited to state their salary expectations in their cover letter. Salary determination will be based on factors such as the candidate's work experience, knowledge, skills and geographical location. Our generous benefits package includes medical, dental, and vision coverage; disability and life insurance. In addition to holiday pay, we offer parental leave, paid vacation, sick, personal and mental health days; a 401(k) program; a pretax transportation payment program and a fitness reimbursement program.&nbsp;As an equal opportunity employer, we provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, height and weight, protected veteran status or any other protected status.&nbsp;This policy of equal employment opportunity applies to all terms and conditions of employment. PI277662747

Social Media & Partnership Manager

Do you want to join a team where the mission is meaningful, the challenges are complex, and you can directly see the results of your hard work? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!Area: Upstate, NY - Multi-SpecialtyTarget cities for area include Syracuse and Poughkeepsie, NY - will consider candidates who live within 100 miles of territory boundaries with access to a major airport. Territory boundaries include: Erie PA, Buffalo, Rochester, Watertown, Albany, Binghamton, White Plains &amp; Hackensack NJ.SUMMARY:Are you a results-driven biopharmaceutical sales leader looking to be part of an organization that values being curious, adaptable and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth!As an Area Sales Manager (ASM) you will be responsible for leading, developing, and managing a diverse, high performing sales team to achieve sales goals for promoted&nbsp;products within our psychiatry portfolio. Set and lead the development of area strategic direction and tactical sales plans using robust analytical skills to identify strengths and opportunities, while minimizing weaknesses and threats to execute those plans and meet or exceed sales goals.ESSENTIAL FUNCTIONS:Leading People<ul><li>Achieves business objectives and sales results by observing Account Manager interactions with target customers, extended treatment team members, ancillary staff and providing them with individual coaching, feedback and inspiration. Helps Account Manager continue to develop for success in current role and for future growth.</li><li>Establishes a result driven highly collaborative team culture by demonstrating personal accountability, teamwork, and collaboration</li><li>Leads by example and works collaboratively across functional areas by serving as a resource and by leveraging the expertise of others.</li><li>Recruits, develops, and retains diverse, high performing Account Managers to Lundbeck.</li></ul>Knowing the Business<ul><li>Guides the identification of local market systems of care, patient flow, reimbursement, and provides innovation solutions</li><li>Identifies strategic relationships that are valuable to the area’s business (e.g. KOLs, advocacy, P&amp;T committee, etc.)</li><li>Actively seeks to discover and meet the needs of internal and external customers by building relationships and delivering innovative solutions.</li><li>Ensures that Account Managers can accurately craft Managed Markets selling messages to effectively position Lundbeck’s products within the context of the provider’s setting and payer mix.</li></ul>Managing Execution<ul><li>Sets and maintains competent product knowledge and selling skills standards within the team. Directs and monitors the execution of approved marketing plans and promotion campaigns. Evaluate and identify improvement and development opportunities of account managers through performance management process to include clear, timely, and actionable feedback on a regular basis.</li><li>Facilitates local market execution by aligning the sales force and other cross-functional areas (to include alliance partners), persuading, convincing, or motivating a targeted audience through collaboration and direct or indirect influence.</li><li>Analyzes sales reports and develops plan of action.</li><li>Maintains timely communication with account managers, management and in-house personnel. Manages multiple priorities and resources related to individual and group efforts. Takes responsibility for redirecting efforts as needed to deliver high productivity and quality of work from self and others.</li><li>Assures adherence to all standards, policies, procedures and guidelines as set forth by the organization.</li></ul>REQUIRED EDUCATION, EXPERIENCE and SKILLS:<ul><li>Bachelor of Arts or Bachelor of Sciences degree from an accredited&nbsp;college or university</li><li>External Candidates:&nbsp; Minimum of 3+ years sales management experience in Pharmaceutical, Biopharmaceutical’s, Biologics or related experience.</li><li>Internal Candidates must have a minimum of 1 year of Commercial experience in areas such as: Sales Management, Training, Market Access, Sales Operations, or Marketing or a minimum of 2 years consistent sales success within Lundbeck</li><li>Documented track record of sales success and financial management.</li><li>Demonstrated leadership with the ability to develop, train and provide feedback to a group of account managers.</li><li>Must possess superior communication skills, both written and oral.</li><li>Driving is an essential duty of this job; must have a valid driver’s license with a safe driving record that meets company requirements</li><li>Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck.</li><li>Must live within&nbsp;100 miles of territory boundaries</li></ul>PREFERRED EDUCATION, EXPERIENCE AND SKILLS:<ul><li>Previous CNS sales management experience&nbsp;</li><li>Previous sales management experience and/or experience in other areas of the business; i.e., marketing, sales training, managed care account manager, sales operations, account management is a plus.</li><li>Previous sales management experience in hospital, IDN and/or other institutional settings </li><li>Documented successful sales management performance including national sales awards </li><li>Previous experience in Injectable/Infusion and/or Buy and Bill products </li><li>Previous experience working with alliance partners (i.e. co-promotions)</li><li>Previous experience partnering with Advocacy groups</li><li>Previous experience building and developing effective teams</li><li>Experience in product launch or expansion within sales</li></ul>TRAVEL:<ul><li>Willingness/Ability to travel up to 70% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) attend internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner.</li></ul>The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate’s geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range: $170,000 - $195,000 and eligibility for a sales incentive target of $51,000, and eligibility to participate in the company’s long-term incentive plan.&nbsp;Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis.Why LundbeckLundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site.Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site.Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

Lundbeck

Multi-Specialty Area Sales Manager - Upstate, NY

ABOUT THE CAMPAIGN FINANCE BOARD The New York City Campaign Finance Board manages New York City’s small donor democracy program and educates and engages voters via NYC Votes. The CFB has enjoyed a tremendous arc of progress over its 30-year history, and our updated flagship small donor democracy program is the centerpiece of this progress. We eliminate barriers to participation by providing access to the resources New Yorkers need to vote or run for office and amplify the voices of small donors with New York City’s small donor democracy program. We are dedicated to making New York City’s local democracy more open, transparent, and equitable. You would be working with a team that is mission-driven and committed to continuous improvement. ABOUT THE DEPARTMENT The Marketing and Digital Communications unit leads the top-level marketing and communications strategy for the CFB and creates the strategy for all public-facing materials that directly engage and serve the needs of five million New Yorkers in thirteen languages through the agency’s voter engagement initiative, NYC Votes. JOB DESCRIPTION The Public Affairs department of the New York City Campaign Finance Board seeks a Content Strategist to lead strategic efforts across the agency’s digital and print communication platforms. In addition to creating content about the agency’s work and the public matching funds program, the Content Strategist will take a lead role in creating voter education content to inform and engage voters under the agency’s NYC Votes initiative. This position will report to our Associate Director of Digital Communications, and will supervise a digital-first content team, including a Social Media Manager and Digital Media Manager. We're looking for an exceptional writer and storyteller who wants to break down barriers to participation and engage New Yorkers in the electoral process by creating accessible, relevant information that meets New Yorkers where they are. - Implement the CFB’s content strategy across web, social, and print, including agency websites, social media channels, email and SMS campaigns, and Voter Guide output. - Create and maintain specialized content calendars built around key election dates and strategic ongoing goals for the Public Affairs division. - Provide strategic guidance for organic and paid campaigns, including targeting strategies, budgets, messaging, and success metrics. - Develop new approaches to adapt content and information to engage specific target audience groups among voters and potential voters, including underrepresented groups such as youth and immigrant voters. - Grow public-facing awareness around all aspects of the CFB mission, from founding to current initiatives including the matching funds program and contributions. - Leverage expanded partnerships with individuals and organizations to reinforce familiarity with NYC Votes information and grow credibility with internal and external audiences. - Write and edit original content for voters, volunteers, partner organizations, and the general public. - Directly supervise the Content Strategy team (Social Media Manager, Digital Media Manager, and other team members as needed) in the Marketing and Digital Communications unit. - Set long-term standards of management and leadership throughout the unit, allowing staff members to assume responsibilities that will allow for ongoing professional development. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES &amp; OTHER BEHAVIORS (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge - Knowledge of digital content strategy across multiple platforms (web, social, print, SMS, email). - Knowledge of content planning practices, including how to build and maintain calendars tied to key events like elections. - Familiarity with performance marketing principles, including paid vs. organic digital strategies. - Knowledge of performance metrics and KPIs (e.g., engagement rates, open rates, impressions). - Familiarity with content accessibility standards (WCAG) and best practices for plain language. - Awareness of current digital media trends and evolving platform capabilities. - Understanding of content production workflows across web, design, social, and video. Abilities - Ability to translate agency goals into actionable and audience-relevant content strategies. - Ability to manage multiple priorities under tight deadlines, especially in high-volume election seasons. - Ability to synthesize feedback from multiple teams into a unified, compelling content direction. - Ability to lead a team with respect, transparency, and accountability. - Ability to interpret strategic plans and align daily content decisions with long-term objectives. - Ability to recognize opportunities for content improvement and act without needing external prompts. - Ability to foster collaboration across teams, breaking down silos while respecting boundaries. - Ability to identify and escalate accessibility and EEO-related issues appropriately. Skills - Editorial and strategic writing: ability to craft persuasive, informative, plain-language content. Copywriting experience in the branding or agency world, understanding of how to use language in a concise yet meaningful way. - Digital content planning: calendar management, campaign mapping, coordination across teams. - Performance analysis: interpreting analytics and making data-informed content decisions. - Team leadership: supervising, mentoring, and conducting performance management. - Stakeholder communication: facilitating collaboration across internal and external partners. - Experience working alongside Art Directors/Creative Directors on creative campaigns, has a trained eye for audience-right visuals - Project management: administer deadlines, priorities, and long-term deliverables simultaneously. - Cultural competency: creating inclusive content and engaging respectfully with diverse communities. - Technical literacy: navigating content tools (CMS, email platforms, analytics dashboards, social schedulers). Preferred Skills/Qualifications - Bachelor’s degree in communications, journalism, marketing, public policy, or a related field; advanced degree or equivalent professional experience a plus - 4–6 years of experience in digital content strategy, editorial planning, or cross-channel campaign execution - Demonstrated experience managing or contributing to multi-platform content ecosystems, including social media, websites, email/SMS, and paid digital advertising - Proven ability to develop content for diverse and multilingual audiences, with an understanding of accessibility and language access best practices. Facility with language(s) other than English would be a significant asset. Experience with running multilingual campaigns or working with multilingual creators. - Strong understanding of editorial workflows, including managing content calendars and collaborating across creative, technical, and policy teams - Familiarity with New York City government, civic engagement initiatives, or voter education is highly desirable - Excellent communication and project management skills, with experience supervising or mentoring creative staff _________________________________________________________________________________________________ MINIMUM QUALIFICATIONS – Depending on the civil service job title code, this section will be auto-populated. A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or Education and/or experience equivalent to “1” above. _________________________________________________________________________________________________ TO APPLY: All applicants must apply through NYC Government Jobs | Explore Careers | City of New York - Please search and apply to the job ID number listed above. - Resume and cover letter are required for consideration. - Note that only applicants under consideration will be contacted. - For more information on careers with the NYC Campaign Finance Board visit our website at <a href="https://www.nyccfb.info/" target="_blank">https://www.nyccfb.info/</a> to access the full listing of job opportunities and to learn more about our agency. _________________________________________________________________________________________________ ADDITIONAL INFORMATION The City of New York provides generous medical benefits (including dental and vision through respective unions or funds), retirement, tuition reimbursement, and additional ancillary benefits. CFB offers a flexible and hybrid work schedule, opportunities for career development, learning &amp; development (leadership training and coaching), wellness programs, and much more! As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF. The CFB is an equal opportunity employer firmly committed to diversity. All individuals are encouraged to apply. If you anticipate needing any type of reasonable accommodation to apply for an employment opportunity, please contact <a href="mailto:access@nyccfb.info" target="_blank">access@nyccfb.info</a> or (212) 409-1800. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. ANALYST CFB AL 2&amp;3 ONLY - 0660A<h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

New York City Campaign Finance Board

Content Strategist

ABOUT THE CAMPAIGN FINANCE BOARD The New York City Campaign Finance Board manages New York City’s small donor democracy program and educates and engages voters via NYC Votes. The CFB has enjoyed a tremendous arc of progress over its 30-year history, and our updated flagship small donor democracy program is the centerpiece of this progress. We eliminate barriers to participation by providing access to the resources New Yorkers need to vote or run for office and amplify the voices of small donors with New York City’s small donor democracy program. We are dedicated to making New York City’s local democracy more open, transparent, and equitable. You would be working with a team that is mission-driven and committed to continuous improvement. ABOUT THE DEPARTMENT The Marketing and Digital Communications unit leads the top-level marketing and communications strategy for the CFB and creates the strategy for all public-facing materials that directly engage and serve the needs of five million New Yorkers in thirteen languages through the agency’s voter engagement initiative, NYC Votes. JOB DESCRIPTION The Public Affairs department of the New York City Campaign Finance Board seeks a Digital Media Manager to lead the strategy, planning, and execution of digital content across the agency’s social and digital platforms. The Digital Media Manager will develop social content calendars, manage influencer campaigns, collaborate with internal teams and external vendors to deliver high-quality creative across formats, and analyze performance metrics to optimize campaigns and provide actionable insights to stakeholders. Reporting to the Content Strategist, this role will supervise a Social Media Manager. We are looking for an exceptional digital storyteller who is passionate about breaking down barriers to participation by creating accessible, engaging digital content that empowers New Yorkers to participate in the democratic process and connects them to key civic information where they are online. - Lead strategy, planning, and execution of digital and social content for NYC Votes and CFB platforms, translating agency goals into social media and digital campaigns. - Develop and maintain master and specialized social media calendars aligned with election cycles and strategic priorities. - Manage influencer campaigns and partnerships, tracking performance metrics and ensuring alignment with messaging strategies and agency objectives. - Supervise content creation across formats (video, graphics, copy), providing creative direction to internal teams and external vendors while ensuring brand voice and accessibility standards. - Collect, analyze, and report on digital content performance, providing data-driven insights to optimize campaigns and inform stakeholders. - Maintain rapid-response workflows to publish timely, relevant content during high-intensity periods, ensuring accurate and accessible information for all audiences. - Collaborate with cross-functional teams to execute campaigns that engage priority audiences, including youth voters, voters with disabilities, LOTE communities, and justice-impacted voters. - Ensure all content meets accessibility, inclusivity, and language access standards. ESSENTIAL KNOWLEDGE, SKILLS, ABILITIES &amp; OTHER BEHAVIORS (KSAOs) We're seeking individuals eager to make an impact, even if they don't tick every box on our job description. We believe in the power of diverse perspectives and the unique blend of lived experiences, non-traditional education pathways, practical know-how, and a variety of skills and abilities that each candidate brings to the table. If you're ready to learn and grow with us, we encourage you to apply and be part of our dynamic team. Knowledge - Digital Media Strategy: Understanding of platform-specific best practices for Instagram, X, Facebook, LinkedIn, YouTube, Reddit, and other emerging digital channels. - Social Media Analytics &amp; KPIs: Knowledge of engagement metrics, performance benchmarks, and methods to evaluate content effectiveness. - Content Planning &amp; Editorial Practices: Knowledge of master and specialized content calendars and content planning around elections and organizational goals. - Audience Segmentation &amp; Outreach: Understanding of how to identify, segment, and grow digital audiences, and the ability to design strategies that effectively engage and expand reach across diverse community groups. - Influencer &amp; Partnership Management: Knowledge of how to identify, engage, and oversee influencer campaigns that align with organizational objectives and reach priority audiences. - Accessibility &amp; Compliance Standards: Knowledge of content accessibility (e.g., WCAG), plain language requirements, multilingual communication, and nonpartisan messaging standards. Abilities - Analytical Thinking: Ability to evaluate content performance, set and interpret KPIs, and make data-driven recommendations. - Prioritization &amp; Time Management: Ability to manage multiple campaigns and content calendars under tight deadlines. - Audience-Centric Approach: Ability to design content and strategies that effectively reach and engage priority audiences. - Problem Solving: Ability to anticipate content or operational issues (e.g., publishing delays, negative engagement) and implement solutions efficiently. - Leadership &amp; Supervision: Ability to guide and supervise Social Media Manager and other team members in execution of content strategy and influencer programs. - Communication: Ability to clearly convey strategy, guidance, and performance insights to internal teams, leadership, and external partners. Skills - Editorial Writing: Ability to craft persuasive, informative, plain-language content. - Digital Content Planning: Calendar management, campaign mapping, coordination across teams. - Performance analysis: interpreting analytics and making data-informed content decisions. - Project &amp; Workflow Management: Skill in maintaining master and specialized content calendars, coordinating with team members, and ensuring deadlines are met with high accuracy. - Content Development &amp; Voice: Skill in developing and sustaining the agency’s voice across platforms and aligning creative outputs with strategic priorities. - Collaboration &amp; Cross-Functional Coordination: Ability to work effectively with internal teams and external vendors to ensure consistency and alignment of content. - Influencer Program Management: Skill in planning, supervising, and optimizing influencer campaigns, including messaging strategy, partnership development, and performance monitoring. - Rapid Response: Skill in overseeing timely responses to voter questions and managing risk across social platforms. - Data Analysis &amp; Reporting: Skill in using engagement data and performance metrics to inform content decisions and optimize strategies. Preferred Skills/Qualifications - Bachelor’s degree in communications, journalism, marketing, public policy, or a related field; advanced degree or equivalent professional experience a plus - 2–4 years of experience in social media management, digital content strategy or cross-channel campaign execution - Proven ability to develop content for diverse and multilingual audiences, with an understanding of accessibility and language access best practices - Familiarity with New York City government, civic engagement initiatives, or voter education is highly desirable - Excellent communication and project management skills - Proficiency in Spanish, Bangla, Chinese (Mandarin or Cantonese), or Korean to support content development and engagement with diverse New York City audiences. ________________________________________________________________________________________________ TO APPLY: All applicants must apply through NYC Government Jobs | Explore Careers | City of New York - Please search and apply to the job ID number listed above. - Resume and cover letter are required for consideration. - Note that only applicants under consideration will be contacted. For more information on careers with the NYC Campaign Finance Board visit our website at <a href="https://www.nyccfb.info/" target="_blank">https://www.nyccfb.info/</a> to access the full listing of job opportunities and to learn more about our agency. _________________________________________________________________________________________________ ADDITIONAL INFORMATION The City of New York provides generous medical benefits (including dental and vision through respective unions or funds), retirement, tuition reimbursement, and additional ancillary benefits. CFB offers a flexible and hybrid work schedule, opportunities for career development, learning &amp; development (leadership training and coaching), wellness programs, and much more! As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at StudentAid.gov/PSLF. The CFB is an equal opportunity employer firmly committed to diversity. All individuals are encouraged to apply. If you anticipate needing any type of reasonable accommodation to apply for an employment opportunity, please contact <a href="mailto:access@nyccfb.info" target="_blank">access@nyccfb.info</a> or (212) 409-1800. The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. ANALYST CFB AL 2&amp;3 ONLY - 0660A<h4>Minimum Qualifications</h4>MINIMUM QUALIFICATIONS – Depending on the civil service job title code, this section will be auto-populated. A bachelor’s degree from an accredited college including or supplemented by at least twelve-semester credits (or the equivalent of twelve-semester credits) in accounting, auditing, business or public administration, computer science, economics, finance, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related area of study and one year of satisfactory full-time experience in accounting, auditing (including compliance or investigative auditing), business or public administration, business analysis, computer science, database administration, economics, finance, fiscal or economic management or research, statistics, graphic design, personnel or human resources administration, user experience design, or a closely related field; or A four-year high school diploma or its educational equivalent and five years of experience as described in “1” above; or Education and/or experience equivalent to “1” above.<h4>Public Service Loan Forgiveness</h4> As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at <a href="https://studentaid.gov/pslf/" target="_blank">https://studentaid.gov/pslf/</a>. <h4>Residency Requirement</h4> New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. <h4>Additional Information</h4>The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

Digital Media Manager

H.O. Penn Machinery &nbsp;HIRING IMMEDIATELY &nbsp;Parts Department Clerk &nbsp;Holtsville, NYPay:$20-$22/hour(dependent on relevant experience)Bonus: 5% bonus potentialBenefits:<ul><li>Medical/dental/vision insurance</li><li>401(k) with company match</li><li>Holidays &amp; competitive PTO</li></ul>Key&nbsp;Qualifications:<ul><li>Computer proficiency, including Microsoft Office and the ability to learn other systems as needed</li><li>Excellent communication, organizational and multitasking skills</li><li>Customer Service experience required&nbsp;</li><li>Must have strong attention to detail, and ability to review lengthy documents&nbsp;</li></ul>ResponsibilitiesEffectively invoice customers by ensuring accurate information is on all shipping documents<ul><li>Make miscellaneous additions to documents prior to billing</li><li>Acknowledge documents when complete and necessary</li><li>Perform backorder maintenance to documents as necessary</li><li>Maintain action pending reports pertaining to customer orders and take necessary action</li></ul>Provide effective information to parts department employees by entering accurate system data<ul><li>Monitor, update and correct all parts department reports</li><li>Coordinate parts department paper flow and filing</li></ul>Effectively ensure accurate vendor invoicing of H. O. Penn.<ul><li>Maintain vendor purchase order file.</li><li>Verify that vendor billing corresponds to invoices.</li><li>Coordinate outside freight bills.</li><li>Code invoices for payment.</li></ul>Qualifications:&nbsp;<ul><li>Computer proficiency, including Microsoft Office and the ability to learn other systems as needed</li><li>Excellent communication, organizational and multitasking skills</li><li>Customer Service experience required&nbsp;</li><li>Must have strong attention to detail, and ability to review lengthy documents&nbsp;</li></ul>Physical Requirements:<ul><li>Standing and/or sitting for prolonged periods of time</li><li>Hand coordination for typing, writing, and computer use</li><li>Occasional forward bending and reaching</li><li>Occasional walking and climbing stairs</li><li>Carrying (up to 20lbs.)&nbsp;</li></ul>Reasonable accommodations made as needed.We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, national origin, ancestry, age, marital status, citizenship, sexual orientation, gender or gender status, disability, genetic information, otherwise qualified disabled or veteran status, or any other protected class as designated by Federal, State and/or local law.

Parts Department Clerk

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Global Commercial Services (GCS) is the global leader in payment solutions for Small, Medium (SME) and Global and Large (G&amp;L) enterprises. The Global Commercial Services team enables businesses globally to pay for and finance what they need to grow their businesses through a suite of payment and lending products, solutions for travel and everyday business spending, cross border payments, global currency solutions, and business financing.&nbsp;The objective of the GCS Control Management Specialized Operational Risk (OR) Privacy team is to provide subject matter expertise on specific Operational Risk topics to ensure the BU is equipped with in-depth knowledge of risk-stripes to manage and mitigate these risks effectively; supports the BU with expert guidance for topical Operational Risk intelligence.The Global Consumer Services Control Management OR Privacy team is looking for a Manager of Specialized OR focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.&nbsp;The Manager - Privacy Control Management will:<ul><li>Support subject matter experts in sharing of knowledge/guidance and participate in conversations with BU on associated topics</li><li>Conduct initial review of planned guidance for BUs to ensure alignment with standards set by centralized specialist risk-stripe teams</li><li>Facilitate activities to comply with enterprise policies and programs pertaining to specific risk types (e.g., AEMP 88 conduct risk management policy)</li><li>Support integration of decentralized risk types into broader Operational Risk Management (ORM) policies and programs</li><li>Compile and review topical risk information, including emerging trends, best practices, and regulatory updates relevant to each area of expertise, and support the day-to-day activities required to maintain the repository of topical risk information</li><li>Compile materials to support design and assist in dissemination of targeted training and awareness programs to increase understanding and management of specific risk topics within GCS</li><li>Support more senior team members in consultation on the design and implementation of controls tailored to specialized risk areas</li><li>Support more senior team members in compiling and reviewing topical risk knowledge to share with BU process owners to enable BU to strengthen and embed relevant ORM considerations into processes</li><li>Support gathering topical risk strategies and procedures to align with changes in the business environment and regulatory landscape</li><li>Support sharing insights, better practices, themes, etc. across the enterprise</li><li>Support the provision of privacy risk advice for Product, Marketing, and Sales/AD areas, including questions about CAN-SPAM and the TCPA</li><li>Support the California Consumer Privacy Act (CCPA) project management office&nbsp;</li></ul>Minimum Qualifications:<ul><li>3+ years of experience in operational risk management (e.g., within Risk and/or Internal Audit function) and understanding critical operational risk management lifecycle activities</li><li>Strong project management, communication, and interpersonal skills</li><li>Experience in process governance, establishing and overseeing robust decision-making processes that align with policies, regulatory frameworks, and/or operational standards</li><li>Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively&nbsp;</li></ul>Preferred Qualifications:<ul><li>Advanced degrees (e.g., MBA, MSc, JD) or certifications (e.g., CIPP/US) are advantageous</li><li>Experience in at least one of the following:&nbsp;<ul><li>Supporting go-to subject matter experts in sharing subject matter expertise within the BU on decentralized risks</li><li>Facilitating activities to comply with enterprise policies and programs pertaining to specific risk types</li><li>Support advising on decentralized risk types into broader operational risk policies and programs</li></ul></li><li>Experience in financial services industry</li></ul>ORMCMSalary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Manager - Privacy Control Management

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Manager – Global Digital Product Enablement (Amex Digital Labs)At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.Amex Digital Labs is responsible for catalyzing digital innovation by originating, incubating, and managing emerging products and platforms that can be essential to our customers’ digital lives. We strive to emphasize creativity, customer centricity, and innovation. Focus areas include crafting industry-leading digital payment solutions, using our outstanding servicing network and lifestyle assets to build digital experiences, and defining new products and services based on emerging technologies and trends.This Manager role will focus on supporting the Governance team across Amex Digital Labs. The successful candidate will serve as the central business contact to lead risk management activities and drive process improvement efficiencies, while balancing the critical need for controls and risk mitigation, for key strategic projects on behalf of Amex Digital Labs. This person will develop a deep understanding of product governance and exhibit strong subject matter expertise in key Amex policies and processes.Responsibilities:<ul><li>Support audit program management across Digital Labs<ul><li>Coordinate audit-related inquiries and exams</li><li>Partner with all relevant product owners and stakeholder teams to satisfy requests timely and comprehensively&nbsp;</li><li>Facilitate readiness and knowledge share activities across Labs</li></ul></li></ul><ul><li>Lead process improvement projects focused in centralized governance function, in partnership with Control Management and Compliance, including:&nbsp;<ul><li>Regulatory Change Management</li><li>Risk Self Assessments</li></ul></li></ul><ul><li>Contribute to process improvement by identifying gaps, developing toolkits and resources, and reengineering activities to optimize efficacy of the product and business control environment&nbsp;</li><li>Proactively anticipate risks/issues and ensure appropriate mitigation planning is in place to avoid compromising delivery</li><li>Actively own new risk management workstreams that are being cascaded from enterprise leadership as a part of Business Unit goals</li></ul>Qualifications:<ul><li>Outstanding interpersonal, communication, and negotiation sills with the ability to influence partners across a wide variety of functions</li><li>Strong agency, can handle ambiguity in a fast-moving organization, and thrives on a high level of autonomy and responsibility</li><li>Ability to drive results against timelines, prioritize, and execute flawlessly</li><li>Demonstrated strategic, critical, and creative thinking to problem-solve obstacles and develop winning solutions</li><li>Self-starter that can excel in a dynamic environment by driving decision-making, working well under pressure, and adapting to frequent change</li><li>Excellent relationship-building with partners and across internal stakeholders</li><li>Proven track record in crafting and storytelling via PowerPoint presentations</li><li>Possess intellectual curiosity about the evolving digital, mobile, and alternatives payments space and innovative membership experiences</li><li>Prior experience in leading risk management projects</li><li>Bachelor's Degree required, MBA or PMP a plus</li></ul>Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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