field_remote_option

field_job_employment_type

job_industry

field_job_occupational_field_parents_all

field_job_experience

job_organization_name

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.About American Express VenturesAmerican Express Ventures (“Amex Ventures”) is the corporate venture capital arm of American Express focused on early-stage (primarily Seed – Series B) investments across fintech, commerce, consumer services and enterprise software. With a global mandate, Amex Ventures invests in game-changing startups with strategic relevance to American Express.&nbsp; The team also works with portfolio companies and startups to commercialize partnerships with American Express business units.&nbsp;Amex Ventures has backed more than 100 category-defining founders in its 10+ year history. Notable investments include Biocatch, Blackbird Labs, Galileo, Melio, Menlo Security, Nekuda, Plaid, Stripe, Toast and Wonder among others.Amex Ventures is seeking a highly motivated individual to help develop investment theses, source and execute investments for the Consumer Services team. The Consumer Services team invests in companies developing innovative products and capabilities that have the potential to enhance our consumer card membership value proposition. This includes start-ups innovating around key passion points of our customers such as travel, dining, &amp; entertainment, as well as emerging technology &amp; trends reshaping our customers’ lives.The role will be based in New York, NY or San Francisco, CA.Job Scope &amp; ResponsibilitiesIn this exciting opportunity, the Investment Manager will be an integral part of Amex Ventures’ Consumer Services team, playing a key role in the day-to-day sourcing, evaluation and execution of investment opportunities including strategic analysis, due diligence, valuation, deal structuring, and negotiations. The Investment Manager will also drive strategic engagement between American Express and its portfolio companies.Responsibilities:<ul><li>Lead investments across the end-to-end venture investment lifecycle, including sourcing, deal evaluation, transaction execution, and portfolio company engagement</li><li>Conduct market and industry analysis to support investment thesis development in strategic focus areas</li><li>Maintain strong relationships with the venture capital and startup ecosystem to proactively identify and qualify relevant companies</li><li>Work closely with cross-functional stakeholders across American Express to drive strategic value through startup partnerships and accelerate innovation across the enterprise</li><li>Manage due diligence and investment decision-making process including strategic and financial analysis, legal negotiations, and management of deal execution workstreams</li><li>Monitor portfolio company performance on an ongoing basis, working with internal and external stakeholders to engage with founders and add strategic value</li></ul>Qualifications:<ul><li>5+ years of prior professional experience in a finance, strategy, or tech role; examples may include VC or PE investing, investment banking, management consulting, or a high-impact role at a technology company (product management, business operations, strategic finance, etc.)</li><li>Ability to operate autonomously in a dynamic and fast-paced environment</li><li>Well-developed strategic thinking capabilities to identify and assess key investment considerations and make recommendations on a first-principles basis</li><li>Excellent written and verbal communication skills, capable of driving effective collaboration across internal and external stakeholders</li><li>Analytical mindset and deep understanding of finance and valuation fundamentals</li><li>Strong interest in enterprise software and motivation to engage with the startup ecosystem</li><li>Bachelor’s degree required</li></ul>Salary Range: $80,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Investment Manager, Consumer Services - AMEX Ventures

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp;Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.&nbsp;The Enterprise Design and Research (EDR) team is passionate about creating customer centric design culture from beginning to end – and we're continually evolving our Customer Experience (CX) practice to meet our Card Members’ changing digital needs.Within EDR, the Customer Experience Insights team (CXI) is looking for a Senior Manager of&nbsp;Customer Experience (CX) Insights. Reporting to the Director of CX Insights, you’ll be responsible for helping teams uncover and translate user needs that drive customer-centered product and design decisions across digital platforms including the website and app.&nbsp;This is a high visibility role requiring thought leadership in Voice of the Customer. The ideal candidate will have extensive experience in analyzing survey results, CX/Voice of the Customer tools and platforms (e.g. Qualtrics) and a proven track record of successfully consulting and partnering with business stakeholders in the digital landscape to increase customer satisfaction.&nbsp;This is a hybrid role based out of New York (preferred) or Phoenix.The core of our company is not just the products we offer, but the personal connections our customers have with our brand. You can create digital experiences– from payments to rewards to servicing– that keep us connected to our customers and serve them at every touchpoint. From digital servicing and lifestyle features to secure, frictionless payment options, you can make a meaningful difference in our customers’ lives and help set us apart in the industry. Find your place in digital product on #TeamAmex.How will you make an impact in this role?Key responsibilities:<ul><li>Connect internal and external satisfaction survey research to identify key insights and ensure stakeholders clearly understand critical opportunities.</li><li>Build up competitive benchmarking capability by conducting external satisfaction studies.</li><li>Act as J.D. Power vendor manager, internal point of contact, and survey expert for all digital studies.</li><li>Partner with J.D. Power to interpret results and present key findings based on leadership priorities.</li><li>Build custom surveys via Qualtrics and strategically embed on Amex’s web and app.</li><li>Conduct ad-hoc consulting work for stakeholders, analyzing quantitative and qualitative survey data, to uncover pain points, drive product improvement, and&nbsp;identify unmet customer needs.</li><li>Present research findings leveraging storytelling methods to engage intimate and large audiences, spanning subject matter experts and digital leadership.</li><li>Empower stakeholders to self-serve through dashboard creation and training in Qualtrics.</li><li>Assess impact of digital experience on card member’s brand perception.</li><li>Monitor website and app product health by consistently tracking satisfaction metrics and reviewing customer feedback to&nbsp;identify anomalies, isolate the root cause, and know when to escalate. (e.g. new feedback themes or reporting of site outages).</li><li>Have a constant pulse on the top pain points and bugs&nbsp;impacting the website and app user experience and communicate findings with key stakeholders.</li></ul>Minimum Qualifications<ul><li>5+ years of experience in VOC/CX/UX discipline including analyzing survey results, preferably with digital consumer products.&nbsp;</li><li>Proficiency using experience management platforms (i.e. Qualtrics, Medallia, etc.) creating dashboards, and writing surveys.</li><li>Proficiency with analyzing large data sets using a variety of methods (i.e. in Excel, experience management platforms, text and statistical analysis tools).&nbsp;</li><li>Experience working with internal business units, preferably analytics, digital product and design teams, and IT/technical partners.&nbsp;</li><li>Strong written communication skills creating detailed and executive reports in PowerPoint.</li><li>Strong verbal communication skills to deliver engaging presentations and relevant training content in both an individual and group setting (virtual or in person).&nbsp;</li><li>Ability to present a compelling, convincing narrative using data to drive change.&nbsp;</li><li>Executive presence, comfortable when communicating with and presenting to senior leadership.</li><li>Ability to work autonomously in an ambiguous environment to improve/transform processes.&nbsp;</li><li>A strong customer-first mindset with a pulse on industry trends and consumer insights.&nbsp;</li><li>Positive attitude, a proactive mindset, and eagerness to learn.&nbsp;</li><li>Flexibility collaborating with colleagues and management across global time zones.&nbsp;</li><li>Strong time management and prioritization skills to meet deadlines.&nbsp;</li></ul>Preferred Qualifications<ul><li>Experience analyzing J.D. Power survey research.</li><li>Experience developing competitive benchmarking strategy. &nbsp;</li><li>Experienced researcher in the digital space.</li><li>Awareness of website and app development best practices.</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Senior UX Researcher

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.This position is part of the Global Network Services (GNS) business within the Global Merchant &amp; Network Services business group. The GNS business drives scale and relevance for the enterprise by through partnerships with banks, financial institutions, fintechs and cobrand partners worldwide on the American Express network. Through GNS partnerships, we can offer exciting and innovative products and benefits in GNS countries, improving merchant coverage, strengthening the value proposition, and amplifying the American Express brand. GNS is a driver of innovation for the company through the products and services it regularly introduces to the NetworkThe Senior Analyst role sits within GNS Product, Marketing and Global Businesses (PMGB) and plays a critical role in the team responsible for accelerating growth by developing strong partnerships, innovative business agreements and models, ensuring the launch of market leading products, customer experiences and digital capabilities backed by outstanding marketing and portfolio management. Reporting to the Manager, this candidate will partner closely with cross-functional business partners across Business Development, New Business Development, GABM, Legal, Finance and Pricing to drive Card Member engagement across the customer lifecycle and to support winning new business deals. How will you make an impact in this role?Key responsibilities include:<ul><li>Deliver Impactful Marketing Consulting to Existing Partners: Partner with both the Manager and Business Development Team to bring AXPs core capabilities to life through recommended marketing strategies and marketing creative consultation across go-to-market, acquisition, and the customer lifecycle.</li><li>Lead Benefit Marketing and North America Benefit Innovation: Ensure our existing partners are leveraging accurate benefit information and are made aware of any new benefits or benefit collateral available, with the support of the Central Benefits Team in PMGB. Additional opportunity to lead workstream to curate bespoke network benefits for the North America partners.</li><li>Drive New Business Through a Compelling Network Vision: Serve as a key partner in developing components of new business pitches that present the network value in a compelling and comprehensive narrative; including leading card art and marketing mockup development with an external agency.</li><li>End-to-End Third-Party Relationship Management: Oversee vendor management, billing, and compliance, and strategy for our network insurance offerings and concierge benefit.</li><li>Manage all Data &amp; Reporting: Own the tracking and reporting of insurances, TEN concierge, and Network benefits in the benefits dashboard both for internal stakeholders and for existing/new partners ad-hoc requests.</li><li>Internal Stakeholder Connectivity: Own, lead, and manage meetings across key internal stakeholders across PMGB, Business Development, New Business Development, GCO, etc.</li></ul>Minimum Qualifications:<ul><li>Strong project management skills to effectively manage and drive evolving, critical initiatives</li><li>Solution-orientated and creative thinker with the confidence to provide recommendations</li><li>Strong written communication skills, particularly the ability to develop strong and compelling presentations</li><li>Collaborative team player that can manage relationships across Central PMGB teams, Business Development, New Business Development, GCO, Finance, GABM and more</li></ul>Preferred Qualifications:<ul><li>Demonstrated card-issuing expertise across product strategy and/or marketing</li><li>Experience managing and developing relationships with external partners</li><li>Experience working with external agencies to develop digital assets and marketing communications that bring AXP capabilities to life in innovative ways</li><li>2+ years of related experience</li><li>Bachelor's degree</li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Senior Analyst- Partner Marketing and Product Strategy

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Amex Digital Labs team drives innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers’ digital lives. We are a fast-paced team that levers emerging technologies to develop digital payment and financial services products and engaging membership experiences for Card Members. We often collaborate with technology companies and strategic partners to bring products to market.&nbsp;We are looking for a product director to enable Agentic Commerce and Agentic Partner Experiences for Amex Card Members. This role will focus on the strategy and delivery of novel frameworks and capabilities to ensure Card Members, Amex, and merchants can seamlessly and securely transact. Naturally, the work will involve going deep into existing card payments and agentic experiences. In addition, this product director will lead strategy and development for new Amex Membership experiences within AI-native/LLM partner channels.How will you make an impact in this role?Working together with your team and Labs partners, you will lead.<ul><li>Product Strategy Development:<ul><li>Partner deeply with engineering teams to understand and develop a perspective on evolving technologies (Model Context Protocol, Agent-to-Agent Protocol, Agentic Payments Protocol, x402) for AI agent-facilitated payments and Membership experiences.&nbsp;</li><li>Form a comprehensive strategy for the development of novel frameworks, foundational capabilities, and new products and features.</li></ul></li><li>Product Roadmap Management and Delivery Planning:<ul><li>Drive the development and execution of a detailed product roadmap, prioritizing features, and enhancements to optimize user engagement, repeat usage, and revenue.</li></ul></li><li>Cross-Functional Collaboration:&nbsp;<ul><li>Collaborate closely with and influence engineering, design, business development, enablement, customer servicing, and other teams to seamlessly deliver new features.</li></ul></li><li>Partner Integration &amp; Management:&nbsp;<ul><li>Cultivate relationships with external partner counterparts in support of joint product goals.</li></ul></li><li>User Insights &amp; Analytics:<ul><li>Apply qualitative and quantitative data analysis techniques to gain deep insights into user behavior, preferences, and trends, using findings to refine product strategies, improve user experience, and drive growth.</li></ul></li><li>Team Leadership and Coaching:&nbsp;<ul><li>Provide authentic and empathetic leadership to your product team, fostering a collaborative and high-performing culture. Encourage innovation, continuous learning, and accountability to drive product management excellence.</li></ul></li></ul>Minimum Qualifications:<ul><li>We are seeking a Product Director with a passion for technology, a clear focus on the customer, strong communication skills, and the ability to provide clarity and direction across teams.</li><li>7+ years experience working in product development, either in payments or AI</li><li>Ability to inspire, coach, and lead a high performing team of product managers</li><li>Enthusiasm for exceptional products and services, deep customer empathy, keen product intuition, and skilled at articulation of product functionality</li><li>Understanding of tech and product development processes, known as a business person who can talk tech</li><li>Ability to reconcile competing needs across customers, stakeholders, and partners; gather the information, assess tradeoffs and risks, gain buy-in, make an informed decision, and support that decision with compelling evidence</li><li>Curiosity and hunger to know how things work and ability to use that knowledge to make connections and find opportunities, with an entrepreneurial mindset</li><li>Skilled at transitioning back and forth between big picture strategy and deep details</li><li>Technically literate with a deep appreciation of the engineering team and partnership</li><li>Experience successfully leading and growing partner relationships&nbsp;</li><li>Compelling communication skills, able to effectively convey product strategy and vision, adept at explaining complex concepts to a wide audience&nbsp;</li><li>Ability to prioritize roadmaps across multiple competing priorities and timelines, with consideration of user needs, technical feasibility, and business outcomes&nbsp;</li><li>Clear understanding of customer research frameworks and principles; able to articulate a strong point of view that is backed by knowledge of the industry and customer needs &nbsp;</li></ul>Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions

Director-Digital Product Management, Agentic Commerce

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Advertising and Brand Management (GABM) organization has a mission to create marketplace demand and drive commerce for American Express through differentiated and innovative products, partnerships, marketing, and customer experiences. OnBrand – American Express’ In-House Creative agency – is on journey of exciting expansion. Our ambition is to “Become creative partner-of-choice to build seamless customer experiences for our Business Units, essential for driving results and unlocking value through deeper knowledge of our business powered by industry-defining creative excellence”. We are focused on developing forward thinking ideas and work across channels, end-to-end experiences in digital and beyond. The Senior Project Manager, OnBrand will report to one of the Directors of Project Management, and be responsible for the planning, execution, and oversight of the production of high-complexity creative marketing projects. The colleague will also oversee junior Project Managers in the execution of medium to low complexity projects. The candidate will work collaboratively with OnBrand creatives, strategists and account managers as well as Amex marketing partners, and business unit stakeholders to deliver best-in-class creative deliverables. To be successful in this role, the candidate must be solution-oriented and flexible. They must have experience creating, monitoring, and maintaining project plans for high-visibility initiatives requiring rigorous timelines with parallel workstreams, and always seek to identify opportunities for improvement. The candidate must have experience working with creative, production (content, print, digital), and account team leads and guide all participants to achieve the highest possible standards. Day to day responsibilities include, but are not limited to:<ul><li>Directly manage a portfolio of work, including project intake and planning, resource allocation, creative planning, execution, and production for high-complexity projects.</li><li>Oversee Project Managers in executing medium and low complexity projects.</li><li>Identify commonalities across portfolios of work and connect the dots across multiple workstreams, enabling the team to stay focused on the highest priorities.</li><li>Work closely with project and production team leads to proactively manage end-to-end project delivery (e.g., timeline management, risk assessment, and hard cost budget management) for a given set of projects.</li><li>Ensure projects are delivered on time, on budget and at the highest quality level.</li><li>Proactively assess any risks and escalate issues as needed.</li><li>Set up project planning discussions, discovery facilitation, creative kick offs, creative internal reviews and marketer reviews and drive status meetings.</li><li>Partner with Account Leads, Creative Strategists, and Card Production to ensure client requests are feasible, in-scope, and in-budget.</li><li>Leverage agency systems and tools (e.g., Workfront) for overall work-planning, team communication, and project management.</li><li>Manage, mentor, and lead junior project management team, prioritizing mentorship and coaching through feedback.</li><li>Proactively support colleagues and collaborate with them to help achieve targets; create a positive team environment through co-operation. .</li><li>Manage one or two direct reports.&nbsp; </li></ul>Minimum Qualifications:<ul><li>7+ years of experience as a Creative Project Manager from a leading creative agency or in-house brand</li><li>Strong knowledge of creative production (print, digital, emails, OOH, branding)</li><li>Excellent organizational, communication and interpersonal skills</li><li>Excellent follow through and ability to keep projects on track and delivered on time</li><li>Strong knowledge of project management methodologies</li><li>Ability to adapt quickly, be open-minded to learning new skills, and adaptable to changes to workflow</li><li>Comfortable using various data management systems and tools (CMS, Excel, Google and Microsoft suites, Smartsheet, etc.)</li><li>Ability to work with, or quickly learn, a Project Management tool (e.g., Workfront)</li></ul>Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

Senior Project Manager, OnBrand

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific InformationAmex Digital Labs (ADL): ADL team drives innovation at American Express by originating, incubating, and managing products and platforms that are essential to our customers’ digital lives. We are a fast-paced global team that applies new and emerging technologies to develop digital payment and financial services products, AI-powered customer service solutions, and engaging membership experiences. We value creativity, customer centricity, and experimentation and often collaborate with top technology companies and strategic partners to bring the next generation of products to market.<ul><li>Product Enablement: This team focuses on balancing risk mitigation techniques, strong controls and thoughtful product build with our innovation agenda. </li></ul>How will you make an impact in this role?We are looking for an Undergraduate-level intern to support the Governance team on critical and innovative projects as a Product Enablement Associate Intern. The successful candidate will be responsible for a project contributing to Product Governance, Process Strategy and/or Product Operations for new and existing digital products.&nbsp;<ul><li>This person will join our team of problem solvers and strategic project managers, supporting launch of new products, features /functionality or experiences and/or process improvement to enable speed to market, while gaining invaluable experience and insight into Digital Innovation at Amex. </li><li>The ideal candidate has an entrepreneurial mentality – whether that is building an app, side-hustle, or supporting your own business.</li></ul>Minimum Qualifications<ul><li>Currently enrolled in a Bachelor’s degree program.</li><li>Bachelor’s degree candidates with an expected graduation date between December 2026 and June 2027.</li></ul>Preferred Qualifications<ul><li>Outstanding program management skills to lead end-to-end partnerships across key verticals – product development, engineering &amp; technology, marketing, customer service, legal, compliance, information security, etc.</li><li>Strong interpersonal, communication, collaboration and influencing skills.</li><li>A self-starter with an ability to excel in a dynamic, constantly evolving or ambiguous environment.</li><li>Demonstrated strategic and creative thinking to solve obstacles and develop winning solutions or recommendations.</li><li>Curiosity about consumer behavior and digital trends across categories.</li><li>Desire to work on dynamic, innovative and evolving initiatives in the digital, mobile and alternatives payments space.</li></ul>Salary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Flexible working arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) </li><li>Free and confidential counseling support through our Healthy Minds program </li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Campus Undergraduate Summer Internship Program - 2026 Product Enablement, Amex Digital Labs - New York, NY

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values&nbsp;and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific Info   &nbsp; The&nbsp;Credit and Fraud Risk (CFR)&nbsp;Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the products. Credit and Fraud Risk makes the right credit and fraud risk decisions that uphold operational excellence, drive growth, and accelerate innovation.  It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide world class customer experience. This critical team is responsible for managing risks throughout the customer lifecycle, across our consumer and commercial businesses, and across all our global products. We develop industry-first data capabilities, build profitable decision-making frameworks, create machine learning-powered predictive models, and improve customer servicing strategies. &nbsp;<ul><li>Credit Risk Strategy: The credit risk team monitors credit portfolios and optimizes profit-based risk management decisions at all stages of the customer credit lifecycle.</li><li>Fraud Risk Strategy: The team analyzes and improves controls across all points of business that create fraud vulnerabilities, including product and service design, account acquisition, card issuance, servicing, and financial transactions.&nbsp;&nbsp;</li></ul> How Will You Make an Impact in This Role? &nbsp;&nbsp; The specific job responsibilities would depend on the team you are selected in for a summer internship role. Broadly the role could entail some of the below listed responsibilities:<ul><li>Partner closely with our Digital Product and Business Unit teams to provide insights which inform product development and marketing investment decisions as well as actionable, insightful analytical solutions to help the leadership team evaluate and drive business performance</li><li>Collaborate extensively with colleagues to design and implement strategies based on statistical, financial and economic analysis &nbsp;</li><li>Provide analytical support to enable billing, revenue growth, profitability and customer experience through diverse projects</li><li>Integrate new data sources and capabilities to drive key business decisions&nbsp;</li></ul> Minimum Qualifications<ul><li>Currently enrolled in full-time bachelor’s degree program&nbsp;</li><li>Bachelor’s degree candidates with an expected graduation date between December 2026 and June 2027</li></ul>Preferred Qualifications<ul><li>Passion for improving end-to-end customer experience, innovation and customer first thinking&nbsp; Strong interest in digital space and ability to collaborate with technology and product partners &nbsp;</li><li>Entrepreneurial problem solver who’s organized, has great attention to detail, and can multi-task while still taking into account the big picture</li><li>Strong analytical and decision-making skills – must have the ability to compile, analyze, research, and link complex issues</li><li>Demonstrated ability to work effectively and collaboratively in high pressure situations and handle multiple priority assignments simultaneously – must be a self-starter</li><li>Excellent written and verbal skills, with the ability to effectively communicate at all levels</li><li>Willingness to learn and master new systems</li><li>Knowledge of MS Office applications required</li><li>Knowledge of SQL, SAS, Java, Hive, Yellow Brick, or Python is a plus</li></ul>Salary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li><ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program&nbsp; Career development and training opportunities</li></ul></li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window:&nbsp;<a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Campus Undergraduate Summer Internship Program - 2026 Strategy & Analytics, Credit & Fraud Risk - Phoenix, AZ

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific InformationThe Credit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the products. Credit and Fraud Risk makes the right credit and fraud risk decisions that uphold operational excellence, drive growth, and accelerate innovation.&nbsp; It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide world class customer experienceThe Risk Products team of Credit and Fraud Risk, brings risk strategies to life by enabling customer focused capabilities for Card and Non-Card products. You will collaborate with partners in other Risk teams, Marketing, Finance, Servicing, Legal/Compliance, Banking, and Technologies to create world-class analytical capabilities and solutions to minimize credit and fraud risk and improve customer experience.How will you make an impact in this role?<ul><li>Defines a clear and innovative product vision, create and execute product roadmap, communicates thoroughly with stakeholders&nbsp;</li><li>Support development of next generation software products and solutions to solve risk management needs using the latest tools and technologies.&nbsp;&nbsp;</li><li>Collaborate with multiple risk strategy partners, technology teams and other product teams to build &amp; iterate on products that directly impact millions of customers and prospects.&nbsp;</li><li>Manage the implementation of risk products, drive global, reusable &amp; configurable design, prioritization, rationalization/globalization, feature development, testing, integration, and product launch using low-code tools. </li></ul>As an intern your day-to-day responsibilities can include:<ul><li>Coordinate calls with cross-functional teams to help define product features, user stories and business requirements.&nbsp;</li><li>Host daily stand-up meetings with technology partners and resolve any issues that arise during development</li><li>Analyze data to assess products’ performance and make data-driven decisions regarding&nbsp;the product’s future state.</li><li>Participate in team meetings, planning sessions, build relationships, and gather insights across business functions.</li><li>Create decks, product requirement documentation, and status updates for leadership</li><li>Share insights, gather feedback, and provide recommendations to leaders through presentation or reports. This intern will have the opportunity to tackle a high-impact project aligned to our most pressing strategic and operational priorities such as but not limited to:&nbsp;</li></ul>This intern will have the opportunity to tackle a high-impact project aligned to our most pressing strategic and operational priorities such as but not limited to:&nbsp;<ul><li>Identify, design, and solution reusable/global components within the risk product ecosystem</li><li>Support discovery of current state product &amp; create a solution to eliminate existing inefficiencies/pain points&nbsp;</li><li>Analyze end-to-end core product delivery process to optimize operating model and produce best practice documentation for product development teams</li></ul>Minimum Qualifications<ul><li>Currently enrolled in full-time bachelor’s degree program&nbsp;</li><li>Bachelor’s degree candidates with an expected graduation date between December 2026 and June 2027</li></ul>Preferred Qualifications<ul><li>Demonstrated interest in digital technologies and customer-driven design</li><li>Independent thinker who’s organized, has great attention to detail, and can multi-task</li><li>Strong analytical, problem-solving/quantitative skills</li><li>Willing to take risks, experiment, and share fresh perspectives</li><li>Proficient in analytical and presentation tools, including Excel and PowerPoint</li></ul>Salary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li><ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program&nbsp; Career development and training opportunities</li></ul></li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Campus Undergraduate Summer Internship Program - 2026 Product Innovation, Credit & Fraud Risk - Phoenix, AZ

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific InformationThe Credit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit &amp; fraud risk and maintaining our customers’ confidence in the security of the products. Credit and Fraud Risk makes the right credit and fraud risk decisions that uphold operational excellence, drive growth, and accelerate innovation.&nbsp; It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide world class customer experienceThe Risk Products team of Credit and Fraud Risk, brings risk strategies to life by enabling customer focused capabilities for Card and Non-Card products. You will collaborate with partners in other Risk teams, Marketing, Finance, Servicing, Legal/Compliance, Banking, and Technologies to create world-class analytical capabilities and solutions to minimize credit and fraud risk and improve customer experience.How will you make an impact in this role?<ul><li>Defines a clear and innovative product vision, create and execute product roadmap, communicates thoroughly with stakeholders&nbsp;</li><li>Support development of next generation software products and solutions to solve risk management needs using the latest tools and technologies.&nbsp;&nbsp;</li><li>Collaborate with multiple risk strategy partners, technology teams and other product teams to build &amp; iterate on products that directly impact millions of customers and prospects.&nbsp;</li><li>Manage the implementation of risk products, drive global, reusable &amp; configurable design, prioritization, rationalization/globalization, feature development, testing, integration, and product launch using low-code tools. </li></ul>As an intern your day-to-day responsibilities can include:<ul><li>Coordinate calls with cross-functional teams to help define product features, user stories and business requirements.&nbsp;</li><li>Host daily stand-up meetings with technology partners and resolve any issues that arise during development</li><li>Analyze data to assess products’ performance and make data-driven decisions regarding the product’s future state. </li><li>Participate in team meetings, planning sessions, build relationships, and gather insights across business functions.</li><li>Create decks, product requirement documentation, and status updates for leadership</li><li>Share insights, gather feedback, and provide recommendations to leaders through presentation or reports. </li></ul>This intern will have the opportunity to tackle a high-impact project aligned to our most pressing strategic and operational priorities such as but not limited to:&nbsp;<ul><li>Identify, design, and solution reusable/global components within the risk product ecosystem</li><li>Support discovery of current state product &amp; create a solution to eliminate existing inefficiencies/pain points&nbsp;</li><li>Analyze end-to-end core product delivery process to optimize operating model and produce best practice documentation for product development teams.&nbsp;</li></ul>Minimum Qualifications<ul><li>Currently enrolled in full-time bachelor’s degree program&nbsp;</li><li>Bachelor’s degree candidates with an expected graduation date between December 2026 and June 2027</li></ul>Preferred Qualifications<ul><li>Demonstrated interest in digital technologies and customer-driven design</li><li>Independent thinker who’s organized, has great attention to detail, and can multi-task</li><li>Strong analytical, problem-solving/quantitative skills</li><li>Willing to take risks, experiment, and share fresh perspectives</li><li>Proficient in analytical and presentation tools, including Excel and PowerPoint</li></ul>Salary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li><ul><li>Competitive base salaries </li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex </li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) </li><li>Free and confidential counselling support through our Healthy Minds program&nbsp; Career development and training opportunities</li></ul></li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

Campus Undergraduate Summer Internship Program - 2026 Product Innovation, Credit & Fraud Risk - New York, NY

At American Express, our culture is built on a 175-year history of innovation, shared&nbsp;values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Business Unit/Role Specific InfoThe American Express business has two core types of customers. The Card Members that use our cards to make purchases, and the businesses that accept them. In Global Merchant &amp; Network Services, we primarily focus on the businesses that accept our cards. We bring together the businesses that manage and evolve the company’s relationships with the millions of merchants around the world that accept American Express, as well as the team that runs the company’s payment network and manages bank partnerships globally. This is an exciting time for GMNS. We are expanding global acceptance of our cards, driving greater usage of our network, leveraging our modern capabilities to capture broader revenue streams, and driving innovation both in-house and with partners. To put the scale of our global reach in numbers:<ul><li>More than 80 million global locations accept American Express payment products</li><li>We operate in 198 countries and territories</li><li>We have 135+ million cards in force, that perform 12 billion transactions per year and contribute more than&nbsp;$1.5 trillion in network volume</li><li>We have 190+ partners who either issue cards on our network, and/or sign new businesses to accept Amex on our behalf</li></ul>Product at American Express is an exciting opportunity to drive the vision, strategy, and development for our cutting-edge digital products and applications. The ideal candidate is a critical thinker and a problem solver who can balance business, technical, and industry knowledge to deliver innovative solutions that will directly benefit our customers.&nbsp; The Associate Product Manager role requires you to collaborate with multiple stakeholders across the organization to manage the end-to-end lifecycle of a product, service, or application. This is a great opportunity to stay on the cutting edge of innovative and disruptive digital solutions and directly contribute to the success of American Express.How will you make an impact in this role?<ul><li>Contribute to the product vision, strategy, and value proposition.</li><li>Understand&nbsp;customer paint points, customer journey, personas and be able to clearly articulate the product value proposition.</li><li>Conduct market and user research, identify market trends, and evaluate the competitive landscape to identify opportunities to further enhance the product value proposition.</li><li>Develop business cases articulating the quantitative and strategic business impact of a product or service</li><li>Collect and synthesize product data to drive actionable insights and steer the product strategy.</li><li>Partner with Delivery and Technology teams to groom, prioritize, and execute on the product backlog in an agile environment.</li><li>Drive product and/or feature adoption and engagement in partnership with cross-functional stakeholders, including development of marketing &amp; servicing materials, and measuring impact post launch</li><li>Collaborate with key internal and external stakeholders (e.g., engineering, data, analytics, other product management teams, etc.) to deliver results as a cross-functional team.</li></ul>Minimum Qualifications<ul><li>Bachelor’sdegree candidates with an expected graduation date between December 2026 and June 2027</li><li>Experience in the payments industry&nbsp;</li><li>Experience with SQL and/or Hive </li></ul>Preferred Qualifications<ul><li>Strong interest in the payments industry, digital products, and product management.</li><li>Strong analytical and problem-solving skills with the ability to distill down complex concepts or problems.</li><li>Intellectual curiosity and desire to continually learn about the changing payments landscape and emerging technologies.</li><li>Ability to collaborate with and build strong relationships with leaders, colleagues in different time zones, and cross-functional partners to deliver value beyond traditional means.</li><li>Excellent written and verbal communication skills with ability to present ideas clearly and concisely and translate to diverse sets of stakeholders</li><li>Strategic and innovative mindset with ability to translate data and insights intoactionable business opportunities&nbsp;</li><li>Strong project management skills, communication skills, and attention to detail.</li><li>Proficient in analytical and presentation tools, including MS Excel and PowerPoint</li><li>Demonstrated resilience, proactive problem&nbsp;solving, ‘can do’ attitude, and optimism in changing circumstances.</li><li>Ability to multi-task effortlessly and manage competing priorities, multiple demands, ambiguity, and rapid change.</li><li>Comfortable challenging the status quo and driving continuous process improvement.</li></ul>Salary Range: $24.05 to $63.00 hourly + sign-on bonusThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries</li><li>Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)</li><li>Free and confidential counselling support through our Healthy Minds program</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our&nbsp;Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>

24,958 Jobs