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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?American Express is looking for a hands-on Software Engineer in the Risk Decision Technologies (RDT) organization for the Data Engineering team. The RDT team is responsible for cross-domain, configurable platforms to enable best-in-class risk management and American Express growth with strong governance. The Data Engineering team is embarking on a journey to build Next-gen data platform to support critical Risk Business functions like payments authorization, new account fulfilment, credit collections and underwriting risk. Risk Data Management (RDM) platform is critical for Authorization Modernization Program (AMP) and powers the risk assessment engine with large volumes of data. The platform also includes cloud native applications to support low latency, scalable and modular architecture. This role of Senior Engineer will be an integral part of a team that designs and builds large-scale, cloud-native applications and drive us closer to the vision of a robust Risk data platform.As a Senior Java Software Engineer, you will: <ul><li>Function as a member of an agile team and helps drive consistent development and test practices with respect to tools, common components, and documentation.</li><li>Have primary focus (80%+) on writing quality code, perform unit testing, test automation, quality assurance &amp; automation testing in ongoing sprints.</li><li>Build new micro-services that help manages our rapidly growing data hub.</li><li>Improve efficiency, reliability, and scalability of our data pipelines.</li><li>Work on cross-functional initiatives and collaborate with Engineers across organizations.</li><li>Build CICD pipelines for continuous integration and delivery.</li><li>Build automation for application changes and deployment for faster time to market Develops deep understanding of tie-ins with other systems and platforms within the supported domains</li><li>Perform ongoing refactoring of code, quality assurance and testing, applying best practice methodologies and processes.</li><li>Identify opportunities to adopt innovative technologies &amp; ideas in development / test area.</li><li>Provide continuous support for ongoing application availability</li><li>Collaborate/influence within and across teams to create successes with an innovative mindset and challenge the status quo.</li></ul> Minimum Qualifications<ul><li>Bachelor’s degree in computer science, Electronics, or other related field (or has equivalent work experience).</li><li>10+ years of experience in software development and quality assurance.</li><li>5+ years of experience in building large scale distributed applications with object-oriented design using backend Java related tech stack</li><li>Good knowledge of REST API development and database technologies</li><li>Solid understanding of data structures and common algorithms.</li><li>Experience with Netty, gRPC, Junit and Oracle.</li><li>Good knowledge of REST API development and database technologies</li><li>Solid understanding of data structures and common algorithms.</li><li>Experience with Netty, gRPC, Junit and Oracle.</li><li>Experience with automated release management using Maven, Git</li></ul>Preferred Qualifications<ul><li>Proficient in identifying and applying software design patterns.</li><li>Looks proactively beyond the obvious for continuous improvement opportunities.</li><li>Willingness to learn new technologies and exploit them to their optimal potential.</li><li>Experience with Docker/Openshift based deployment</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Senior Java Software Engineer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Role OverviewThe Analytics, Investment &amp; Marketing Enablement (AIM) team within the GCS Marketing Organization is the analytical powerhouse enabling profitable growth for the Global Commercial Services business. As AMEX advances its GenAI strategy, this role focuses on uplifting customer targeting &amp; personalization solutions in Flywheel ecosystem by embedding Generative AI, LLM-powered decision making, intelligent automation, and advanced predictive modeling across SME customer journeys.This B35 role—based out of New York—will be responsible for leveraging GenAI to transform customer targeting strategies, accelerate insights, enhance personalization, and improve marketing effectiveness.Key Responsibilities<ul><li>Work closely with functional analytics teams to enhance targeting across card and beyond-card ecosystems using GenAI-driven solutions.</li><li>Understand current model usage landscape and partner with Adobe product and tech teams to integrate targeting models powered by Gen AI into the Flywheel ecosystem.</li><li>Shape the Flywheel roadmap through daily collaboration with marketing, product, analytics, modelling, and other cross-functional teams.</li><li>Ensure targeting objectives remain strong and protected as capabilities transition into the Flywheel environment.</li><li>Partner across Business Units to align teams, streamline decision-making, and drive unified execution.</li><li>Keep LT informed and aligned on key decisions, dependencies, and directional shifts to ensure transparency and governance.</li><li>Embed GenAI capabilities across workflows to elevate targeting precision, automation, and personalization at scale.</li><li>Mentor and guide team members to build GenAI-centric analytical capabilities and accelerate delivery of high-impact solutions.</li></ul>Minimum Qualifications<ul><li>MBA or Master’s in a quantitative field.</li><li>3+ years of analytics, data science &amp; Gen-AI experience.</li><li>Experience with LLMs, prompt engineering, RAG pipelines, vector databases, and GenAI deployment.</li><li>Experience using statistical techniques (hypothesis testing, regression, KNN, chi-square).</li><li>Strong programming skills (Python, SQL, PySpark) and familiarity with GenAI platforms (OpenAI, Vertex AI, Azure OpenAI).</li><li>Ability to work across matrix teams and communicate complex AI-driven insights effectively.</li></ul>Preferred Qualifications<ul><li>Experience with commercial data, customer lifecycle analytics.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Manager - Data Science

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Role OverviewThe Analytics, Investment &amp; Marketing Enablement (AIM) team within the GCS Marketing Organization is the analytical powerhouse enabling profitable growth for the Global Commercial Services business. As AMEX advances its GenAI strategy, this role focuses on modernizing retention and save-a-card analytics by embedding Generative AI, LLM-powered decision making, intelligent automation, and advanced predictive modeling across SME customer journeys.This B35 role—based out of New York—will be responsible for leveraging GenAI to transform proactive retention strategies, accelerate insights, enhance personalization, and improve sales and marketing effectiveness across Digital, Field, and Phone channels. This position represents a unique opportunity to drive $2Bn+ charge volume impact while shaping the next generation of AI-native retention ecosystems.Key Responsibilities<ul><li>Drive GenAI-enabled retention strategy using LLMs and advanced ML to detect churn signals and design targeted interventions.</li><li>Build and enhance predictive and generative AI models, integrating new precursors, embeddings, and customer-level signals into existing frameworks.</li><li>Collaborate with Marketing, Risk, and Sales to design AI-generated personalized treatments and optimized message variations.</li><li>Develop GenAI-enabled automated reporting and insights for Digital, Field, and Phone programs to support test-and-learn velocity.</li><li>Create AI-driven triggers, prioritization tiers, and intelligent workflows for Field and Phone Sales channels.</li><li>Partner with senior leaders and functional teams to drive GenAI adoption and influence strategic direction across GCS.</li><li>Drive automation, scalability, and continuous improvement of analytical systems using GenAI-based tools.</li><li>Mentor team members to build GenAI capabilities and deliver high-impact analytical solutions.</li></ul>Minimum Qualifications<ul><li>MBA or Master’s in a quantitative field.</li><li>3+ years of analytics, data science &amp; Gen-AI experience.</li><li>Experience with LLMs, prompt engineering, RAG pipelines, vector databases, and GenAI deployment.</li><li>Experience using statistical techniques (hypothesis testing, regression, KNN, chi-square).</li><li>Strong programming skills (Python, SQL, PySpark) and familiarity with GenAI platforms (OpenAI, Vertex AI, Azure OpenAI).</li><li>Ability to work across matrix teams and communicate complex AI-driven insights effectively.</li></ul>Preferred Qualifications<ul><li>Experience with commercial data, customer lifecycle analytics, and retention strategy.</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Description - External At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.&nbsp; Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network. The people, processes, and technology that support this vital function are evolving to improve the merchant experience and economics. Within GMNS, the Global Strategy, Operations &amp; Performance (GSOP) team’s mission is to deliver a best-in-class premium merchant member experience that will get merchant to not only accept American Express but openly welcome and recommend us to their customers.We are seeking a detail oriented and proactive First Line of Defense (1LOD) Compliance Manager to support the business in managing compliance risk across products, processes, and customer interactions. This role plays a key part in ensuring that day-to-day operations align with regulatory requirements and internal policies, working closely with both business and compliance partners. The ideal candidate has strong regulatory knowledge, a process mindset, and the ability to translate risk concepts into practical actions.Key Responsibilities:⦁ &nbsp; &nbsp;Act as a compliance risk advisor to front-line business teams, helping them understand and comply with applicable regulatory obligations. ⦁ &nbsp; &nbsp;Support the execution of compliance risk assessments and ongoing monitoring activities within the business unit. ⦁ &nbsp; &nbsp;Partner with operations, product, and technology teams to design and enhance controls that mitigate regulatory and operational risks. ⦁ &nbsp; &nbsp;Monitor business activities for compliance with laws, regulations, and internal standards (e.g., UDAAP, Fair Lending, Privacy, BSA/AML). ⦁ &nbsp; &nbsp;Track and remediate compliance issues and control gaps identified through monitoring, audits, or regulatory exams. ⦁ &nbsp; &nbsp;Maintain and update business-level compliance documentation, including procedures, control descriptions, and training materials. ⦁ &nbsp; &nbsp;Collaborate with second line Compliance and Legal teams on policy interpretation, regulatory change implementation, and incident response. ⦁ &nbsp; &nbsp;Support compliance testing, audit readiness, and business responses to regulatory inquiries and examinations. ⦁ &nbsp; &nbsp;Assist with delivery of compliance-related training to business staff. ⦁ &nbsp; &nbsp;Contribute to reporting of compliance metrics and trends to business leadership. ⦁ &nbsp; &nbsp;Provide input into completing the annual risk assessment plan ⦁ &nbsp; &nbsp;Escalate issues or violations of laws or regulations to senior management; monitor and escalate unresolved Corrective Actions ⦁ &nbsp; &nbsp;Partner with Enterprise Control Management team to establish QA activities for 1LOD to confirm execution and outputs of highly manual processesMinimum Qualifications:⦁ &nbsp; &nbsp;3+ years of experience in compliance, risk management, or control-related roles in financial services. ⦁ &nbsp; &nbsp;Working knowledge of key U.S. banking regulations (e.g., BSA/AML, UDAAP, Reg E, Reg Z, Fair Lending, Privacy). ⦁ &nbsp; &nbsp;Experience supporting compliance or operational risk within a business or first line function. ⦁ &nbsp; &nbsp;Familiarity with issue management, risk assessments, and control testing processes. ⦁ &nbsp; &nbsp;Experience working in a matrixed environment or with cross-functional teams.Preferred Qualifications:⦁ &nbsp; &nbsp;Bachelor’s degree in business, finance, law, or a related discipline. ⦁ &nbsp; &nbsp;Compliance or risk certification (e.g., CRCM, CAMS, CCEP).Key Competencies:⦁ &nbsp; &nbsp;Strong attention to detail and critical thinking skills ⦁ &nbsp; &nbsp;Ability to analyze regulatory requirements and apply them in a business context ⦁ &nbsp; &nbsp;Effective communication and relationship-building skills ⦁ &nbsp; &nbsp;Proactive, self-motivated, and comfortable managing multiple priorities ⦁ &nbsp; &nbsp;Sound judgment and problem-solving capabilitiesSalary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Manager, GMNS Compliance

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Joining Amex Tech means discovering and shaping your contribution to something big. Here, you can work alongside talented tech teams and build a unique career with the Powerful Backing of American Express. With a range of opportunities to work with the latest technologies, and a commitment to back the broader engineering community through open source, our mission is to power your success. Because Amex Tech is powered by our technology, our culture, and our colleagues.The U.S. Consumer and Digital Technology (USCDT) Team brings together foundational strategic technology capabilities in digital experience engineering (Mobile and Web), AI/ML, marketing technology, enterprise communications, travel and lifestyle, and automation, grounded in our data technology model that prioritizes data governance. It employs a ground-breaking focus with development responsibilities for customer-facing capabilities that deepen and expand digital engagement, as well as core technical capabilities that cut across business lines and customer segments. American Express Global Dining brings together world-class experiences through platforms like Resy, Tock, and Rooam, creating seamless connections between diners and restaurants, and the broader Amex Membership ecosystem. Our mission is to define the future of hospitality and dining through technology, data, and design. As part of Team Amex, you’ll experience a culture built on innovation, shared values, and an unwavering commitment to back our customers and colleagues. You’ll have the support, flexibility, and autonomy to make an impact while helping shape the future of how people discover, book, and enjoy dining experiences worldwide. Responsibilities:<ul><li>Development of Software, testing, deployment, documentation, and operations of complete software systems.  </li></ul><ul><li>Participate as a part of the software engineering team by contributing to software builds through consistent development practices (tools, common components, and documentation) </li></ul><ul><li>Debug software components and identify code defects for remediation </li></ul><ul><li>Adhere to security and regulatory standard methodologies </li></ul>Leadership: <ul><li>Self-motivated individual. </li></ul><ul><li>Participate with team members to create&nbsp;creative changes and improvements by challenging status quo and demonstrating risk taking </li></ul><ul><li>Be a productivity multiplier for your team by participating in the analysis of&nbsp;workflows and contribute to enabling the team to be more effective, productive, and demonstrating faster and stronger results. </li></ul>What we’re looking for:<ul><li>Bachelor’s degree in computer science, computer science engineering, or related experience required </li></ul><ul><li>2+ years of software development experience in a professional environment. </li></ul><ul><li>Exposure to&nbsp;application design and an understanding of software development &amp;&nbsp;deployment of critical full stack applications </li></ul><ul><li>Knowledge of all the technologies in the full stack and how they lead to production deployments. </li></ul><ul><li>Experience with distributed systems, algorithms, and databases. </li></ul>Technologies used: <ul><li>Modern Java, Python, Typescript </li></ul><ul><li>MySQL, MariaDB, Postgres, MongoDB, Redis, Kafka </li></ul><ul><li>Docker, Kubernetes, Linux </li></ul><ul><li>Git, Jenkins, GitHub Actions </li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.&nbsp;

Global Dining Technology Backend Software Engineer III

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.The Global Merchant &amp; Network Services (GMNS) organization is responsible for managing relationships with millions of Merchants and Partners around the world that facilitate American Express acceptance and enabling the day-to-day operations of our company’s payment network.The role of the Global Merchant &amp; Network Pricing (GMNP) team is to design and implement global pricing strategies that support our coverage objectives and optimize our Discount Revenue. This revenue stream is the single largest source of American Express’ revenue and Merchant Pricing strategies play a key role in driving financial performance.Key Responsibilities:The Manager – Global Pricing Strategy will:·Support analytical workstreams to uncover data-driven insights that inform optimal Merchant pricing strategies.·Perform comprehensive research on external trends, synthesizing impacts for GMNP and the broader enterprise.·Work with internal stakeholders, both within Pricing and throughout the GMNS organization, to find Merchant pricing solutions that support enterprise goals.·Manage project workflows with limited oversight from leadership, overseeing timelines, deliverables, and next steps.This role requires a high level of analytical proficiency, strategic thinking, and communication skills, which will be leveraged across a range of high impact projects. The ability to harness this diverse skillset in a dynamic and fast paced environment is essential to success.How will you make an impact in this role?·Challenge existing strategies and pricing frameworks with provocative, evidence-based, proposals.·Formulate strategic recommendations based on key findings, communicating takeaways to senior leadership through written and verbal updates.Required Qualifications:·4+ years’ experience in Management Consulting/Corporate Strategy.·Strong aptitude for analytics; demonstrated ability to develop sophisticated financial models and draw value-added insights from large amounts of data.·Strong relationship management and collaboration skills – ability to manage external vendors and internal stakeholders.·Excellent communication skills – both written and oral -- with experience leading discussions with Senior Leaders.·Results driven with the ability to work under pressure, navigate through ambiguity, draw linkages, and balance multiple priorities.·Experience challenging the status quo and creating innovative, evidence-based, proposals.·Experience in and/or significant exposure to the payments industry is preferred but not required.Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Manager, Global Pricing Strategy

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.About Enterprise Architecture:&nbsp;Enterprise Architecture is a key enabler of the company’s technology strategy. The four pillars of Enterprise Architecture include:<ul><li>Architecture as Code: this pillar owns and operates foundational technologies that are leveraged by engineering teams across the enterprise.</li><li>Architecture as Design: this pillar includes the solution and technical design for transformation programs and business critical projects which need architectural guidance and support.</li><li>Governance: this pillar is responsible for defining technical standards, and developing innovative tools that automate controls to ensure compliance.</li><li>Colleague Enablement: this pillar is focused on colleague development, recognition, training, and enterprise outreach.&nbsp;</li></ul>The Enterprise Business Architecture (EBA) team serves as the organization’s connective blueprint – linking business strategy to technology execution through clear capabilities, value streams, processes, organizational constructs, information, and decision frameworks. As a strategic discipline, the team aligns business vision, product direction, and technology execution into an end-to-end unified model that drives clarity, consistency, and accelerates enterprise-wide technology transformation. Operating at the intersection of strategy, design, and delivery, the team shapes the Enterprise Business Capability Model (EBCM) and the operating frameworks that enable product, engineering, and business functions to innovate and deliver future-ready outcomes at scale, and unlock enterprise impact with speed, trust, and efficiency.Ideal Candidate Profile:<ul><li>A strategic systems thinker with the ability to see the “enterprise whole” and connect disparate moving parts into a unified blueprint</li></ul><ul><li>A management consulting-caliber communicator/storyteller, with exceptional executive presence and analytical rigor</li></ul><ul><li>A collaborator who excels at bringing Product, Engineering, and Business leaders into alignment</li></ul><ul><li>A builder who can create frameworks, models, and governance structures that scale</li></ul><ul><li>A change leader energized by complexity, ambiguity, and enterprise transformation</li></ul>Role Overview / Key Responsibilities:Enterprise Business Architecture Leadership &amp; Strategic Influence<ul><li>Define and evolve enterprise business capability model, value streams, and operating model blueprints.</li></ul><ul><li>Establish clear business architecture standards, principles, and governance to guide transformation initiatives.</li></ul><ul><li>Serve as a trusted advisor to senior business, product, and technology leaders on structural and strategic design decisions.</li></ul><ul><li>Shape and socialize enterprise blueprints through compelling executive storytelling, ensuring alignment across Product, Engineering, Technology, Operations, and Business units</li></ul>Enterprise Modernization &amp; Complex Use Case Enablement:<ul><li>Translate enterprise and line-of-business strategies into actionable capability roadmaps and transformation journeys for high-impact enterprise use cases</li></ul><ul><li>Conduct capability-to-technology mapping and journey/process analysis to identify synergies, redundancies, and modernization opportunities.</li></ul><ul><li>Partner with Enterprise Architecture to align business capabilities with certified APIs, data models, and integration patterns</li></ul><ul><li>Maintain authoritative architectural artifacts including capability maps, value streams, process models, and investment frameworks</li></ul>Executive Communication:<ul><li>Craft clear, persuasive narratives (decks, POV, storyline white paper etc.) that communicate capability-driven decisions to C-level and senior leadership</li></ul><ul><li>Drive alignment across senior stakeholders to shape integrated architectures that reduce redundancy, enable reuse, and accelerate modernization</li></ul>Organizational Leadership &amp; Team Development:<ul><li>Work with a high-performing team of business architects and analysts, setting vision, elevating craft, and strengthening enterprise-wide capability rigor</li></ul><ul><li>Establish standards, best practices, and repeatable frameworks that enable consistent adoption of Business Architecture across the organization</li></ul>Innovation, Emerging Technology &amp; GenAI Integration:<ul><li>Identify and promote opportunities to leverage Generative AI, automation, and advanced analytics to modernize processes and improve operational performance.</li></ul><ul><li>Champion innovation in capability design, process transformation, and enterprise operating frameworks</li></ul>Measurement, Value Realization &amp; Regulatory Alignment:<ul><li>Ensure all architecture and transformation work aligns with regulatory, risk, and compliance requirements</li></ul><ul><li>Use KPIs, OKRs, scorecards, and architectural fitness metrics to guide leadership decisions and demonstrate return on investment</li></ul>Required Qualifications:<ul><li>8-10 years experience in Business Architecture, Enterprise Architecture, strategy, or operating model design within a large, complex organization</li></ul><ul><li>Deep expertise in business architecture practices (e.g. business capability modeling, value streams, domain modeling, operating model)</li></ul><ul><li>Experience with Enterprise Architecture frameworks (TOGAF/BizBOK - conceptual familiarity is a must, certification will be a plus)</li></ul><ul><li>Strong understanding of enterprise platforms, API ecosystems, integration architectures, and operating model transformation.</li></ul><ul><li>Demonstrated ability to influence senior executives and facilitate alignment across large, matrixed organizations</li></ul><ul><li>Experience shaping cross-functional frameworks across Product, Engineering, Operations, and Business units</li></ul><ul><li>Exceptional executive storytelling capability, with a proven ability to translate complex strategies into clear, compelling narratives for senior leadership</li></ul><ul><li>Hands-on experience developing board-level and executive-committee materials, including strategic storylines, transformation updates, and enterprise decision frameworks</li></ul>Preferred Qualifications:<ul><li>Prior experience at a top tier Management Consulting firm (i.e. McKinsey / BCG / Bain / Accenture / Deloitte etc) is highly desirable</li></ul><ul><li>MBA or Master’s degree in Business, Strategy, Information Systems, or related field</li></ul><ul><li>Prior American Express experience or experience in a global financial services / payments enterprise</li></ul><ul><li>Background in large-scale modernization, persistent capacity models, platform rationalization, or M&amp;A integration a strong plus</li></ul><ul><li>Familiarity with API productization, domain-driven design, merchant and/or B2B partner integration needs, and capability-driven governance models a strong plus</li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Senior Manager - Business Architect - Enterprise Architecture

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.<h4>About the Role</h4>This role is part of the Commercial Loyalty engineering team, responsible for building and operating backend platforms that power loyalty, benefits, and partner experiences for Commercial customers. As a Software Engineer II, you will be a strong backend-focused individual contributor who designs, builds, and maintains reliable, scalable services and data systems.You will work closely with senior engineers, engineering managers, product partners, and cross-functional teams, contributing to core platform capabilities while continuing to grow your technical depth and mentorship impact.<h4>Key Responsibilities</h4><ul><li>Design, develop, test, deploy, and maintain backend and server-side systems, with a focus on scalability, reliability, and data integrity. </li><li>Build and evolve API-driven services, including RESTful and service-oriented architectures, that support Commercial Loyalty use cases and integrations. </li><li>Contribute to the design and implementation of transactional and analytical data systems, ensuring correctness, performance, and scalability. </li><li>Work with batch and streaming data pipelines to support data ingestion, processing, and downstream consumption across the Loyalty platform. </li><li>Apply sound data architecture and platform design principles to support long-term maintainability and extensibility. </li><li>Ensure data quality through validation, testing, monitoring, and thoughtful schema and contract design. </li><li>Participate in technical design discussions, contributing ideas and helping evaluate tradeoffs related to system design, APIs, and data flows. </li><li>Write clean, maintainable, well-tested code that adheres to established technical standards and best practices. </li><li>Contribute to and improve automated testing strategies, including unit, integration, and service-level tests, to ensure high confidence in changes. </li><li>Review code for accuracy, quality, and maintainability, providing constructive feedback and helping raise overall code quality. </li><li>Support observability and monitoring for backend and data systems, helping teams detect, diagnose, and resolve issues effectively. </li><li>Provide technical mentorship to junior engineers through code reviews, pairing, and knowledge sharing, fostering engineering excellence and continuous learning. </li><li>Collaborate closely with product managers, business partners, and cross-functional teams to translate requirements into robust technical solutions. </li><li>Participate in Agile development practices such as sprint planning, stand-ups, demos, and retrospectives.</li></ul><h4> Education and Knowledge</h4><ul><li>Bachelor’s degree in Computer Science, Computer Engineering, or comparable experience; advanced degree preferred. </li><li>Knowledge of distributed (multi-tiered) systems, algorithms, relational databases, and NoSQL technologies. </li><li>Familiarity with backend frameworks, data stores, and messaging systems used to build and operate enterprise platforms. </li><li>Understanding of tools and practices used to plan, design, build, test, deploy, and monitor backend applications and data systems.</li></ul><h4> Work Experience and Qualifications</h4><ul><li>Professional experience in software engineering or a related role, with emphasis on backend or server-side development. </li><li>Experience designing and implementing APIs (REST and/or SOA-style services). </li><li>Experience working with transactional and analytical data systems, including relational and NoSQL databases. </li><li>Experience with batch and/or streaming data processing systems. </li><li>Experience with automated testing practices and test strategies for backend services. </li><li>Experience applying code quality, maintainability, and technical standards in a team environment. </li><li>Experience working in Agile software development environments (Scrum and/or Kanban). </li></ul>Salary Range: $123,000.00 to $215,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Software Engineer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>Deliver world-class customer service in an in-bound, high-volume travel call servicing environment</li><li>Delighting our Premium Card Members with unforgettable travel experiences by creating new bookings and servicing existing travel arrangements</li><li>Understand our customer needs through consultation to deliver innovative and extraordinary interactions</li><li>Research, plan, and create personalized travel experiences, through booking domestic and international flights, car and hotel travel arrangements</li><li>Communicate new and existing product offerings and value propositions relevant to the Card Member</li><li>Always put the Card Member’s experience at the forefront of everything you do, reinforcing the Membership First ™ approach, delivering excellent service and outcomes that are core to the American Express brand</li></ul>Minimum Qualifications<ul><li>1 year experience in tourism, travel, or cruise and tours</li><li>High-end customer service or sales roles experience</li><li>Demonstrated ability to provide premium customer service, ideally in a call center or other comparable fast paced, high-volume servicing environment</li><li>Basic geography knowledge with ability to locate continents, countries, and key travel destinations world-wide</li><li>Positive attitude and outlook, as demonstrated through a desire to learn, willingness to try new things, resiliency through change and optimism</li><li>Natural communicator who can demonstrate active listening skills and to adapt conversation to suit the situation and the Card Member’s communication style</li><li>Computer proficiency as demonstrated by the ability to navigate multiple computer applications, Microsoft Office and personal devices</li><li>Ability to succeed in a result focused environment, with a healthy desire to meet and exceed goals</li><li>You must have the ability to work nights and weekends as we service our Card Members 24 hours a day / 7 days per week</li></ul>Additional Requirements<ul><li>This is a hybrid role, and candidates must be able to work in the office a minimum of 3 days a week</li><li>Flexibility to work anytime between 5:00am-2:00am including weekends</li><li>Location: Sunrise, Florida</li></ul>Salary Range: $20.00 to $33.05 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Travel Consultant - Travel & Lifestyle Services Sunrise FL

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?Enterprise Comms &amp; MarTech Experiences (ECMX) is a global organization that sits within Membership Portfolio Services and is a center of excellence with the charter to drive high quality, customer-first communications that accelerate business growth through optimized go to market solutions and the development of best-in-class MarTech products and processes.We are looking for a Product Manager to join our Marketing Enablement &amp; Insights Products (MEIP) team and drive product strategy and development efforts for Marketing Operations Reporting &amp; Analytics.The Operational Reporting Solutions measures the Volume, Quality and Speed at which Marketing is executed at American Express.These solutions enable better decisions around resource allocation, performance management, and conversation with Partners.The solutions also identify areas of opportunity to improve quality or address bottlenecks to improve speed to market, as well as measure the effectiveness of transformational initiatives to improve the end-to-end marketing execution. The right candidate will have a strong understanding of Product Management, Business Process/Marketing Operations, BI Tools, Analytics, and the ability to tell a compelling story with data.In this role, you will be responsible for the delivery &amp; enablement of features against Operational Reporting &amp; Analytics suite (Salesforce and Adobe) and have a deep understanding of business processes and associated KPIs. You will also have the opportunity to be responsible for aligning Product to Business strategy by driving the evolving Operational Reporting roadmap that supports transformational initiatives as well as an evolving Business Intelligence tools landscape.In addition, you'll be able to manage stakeholders across Consumer &amp; Commercial Marketing, Operational Excellence, and 10+ Operations teams.You'll partner very closely with Amex Technology, Offshore Customer Success, Transformation Enablement &amp; Training, and other Product organizations to solution, build, test, deploy, and scale analytics solutions across the enterprise.Role Responsibilities:<ul><li>Drive the content strategy and roadmap for Ops Reporting by partnering closely with key stakeholders, partners and product teams</li><li>Establish and maintain close relationships with key partners in Marketing, ECMX, and Operational Excellence to understand business strategies, collaboratively develop goals / objectives, and address challenges and opportunities</li><li>Oversee product functions across our Agile development processes, partnering closely with the engineering scrum teams to ensure product features are clearly defined, have clear acceptance criteria, and are properly tested and validated before launch</li><li>Lead the business planning, prioritization, and technology assessment processes across our software development lifecycle</li><li>Support production issue triage and resolution, communicating with relevant teams, tracking progress, and ensuring issues are investigated and resolved efficiently</li><li>Contribute to product design and user experience by collaborating with design teams on wireframes and mockups</li><li>Gather and analyze user feedback through user interviews to inform feature development</li><li>Monitor and maintain reporting tools, ensuring data accuracy and functionality</li><li>Communicate updates and progress on product work &amp; production issues to relevant stakeholders</li><li>Identify areas for improvement in the product experience by leveraging analytics and session replay tools to make data-driven recommendations</li><li>Lead with an external perspective and be informed on the business intelligence landscape and emerging technology Minimum Qualifications: </li><li>2-3 years of experience in either a product management function or a reporting &amp; analytics role.</li><li>Experience working within Agile software development methodologies and supporting tools and frameworks (JIRA, Rally, Lean Portfolio Management, or other workflow management tools)</li><li>Highly skilled communicator – ability to define, articulate and present a product strategy, build conscientious, as well as define detailed technical requirements for capabilities, features and user stories clearly</li><li>Strong balance of technical knowledge and business acumen with a proven track record of driving innovation and results in a fast-paced environment while maintaining a customer-first mindset</li><li>Experience in building out highly complex analytical assessments</li><li>Highly organized, great attention to detail, with the ability to manage multiple workstreams simultaneously and high personal accountability.</li><li>Energized by technology, data-driven insights and the evolving external MarTech landscape</li><li>Comfort in leading and influencing discussions across various levels of the organization</li><li>Skilled at explaining technical problems succinctly and clearly to non-technical audiences</li><li>Naturally empathetic and articulate communicator</li><li>Experience with various BI technologies and solutions such as: Tableau, Salesforce Standard / Out of Box Reporting, PowerBI, CRM Analytics (formerly Tableau CRM, Einstein Analytics), and Adobe or AI/ML a plus</li><li>Proficiency with Microsoft Office Suite, such as: Powerpoint, Excel, Word, Visio as well as Confluence.</li><li>Bachelor's Degree Required </li></ul>Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

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