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At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you’ll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.Meaningful, rewarding work performed with integrity.Every one of our Credit Representatives represent the American Express brand. They take work seriously because they are more than just a voice on the phone, they’re problem solvers and relationship builders. The people you will work with, and the Customers you will care for, value your passion and unique personality as much as we do.Minimum Qualifications:<ul><li>Deliver world-class customer service, whilst responding to Customers inquiries and problems</li><li>Excellent negotiation, probing, influencing and resourcefulness skills</li><li>Build meaningful relationships with our Customers by offering custom solutions, consultative assistance, and first contact resolution to negotiate a positive outcome for the Customer and American Express</li><li>Make decisions based on risk assessment and the Customer profile</li><li>Gain commitment from the customers to making payments on their overdue account and enabling them to spend on their American Express card</li><li>Meet and exceed quality goals, compliance regulations and productivity targets</li><li>Handling inbound and outbound calls from our consumer and small business card members</li><li>Document necessary information&nbsp;</li><li>Re-prioritize to adapt to the ever-changing environment</li><li>Demonstrate personal excellence by remaining positive and resilient in difficult situations</li><li>Able to demonstrate empathy whilst being assertive to achieve the required outcome</li><li>Display a passion to serve by delivering outstanding service in every interaction with our customers</li><li>The ability to work in a fast-paced environment as well as multitask and re-prioritize on a regular basis</li><li>Strong interpersonal, communication and listening skills</li><li>Strong verbal and written communication skills</li><li>Assertiveness to handle difficult conversations</li><li>Analytical and problem-solving skills with strong attention to detail</li><li>Outstanding organizational skills</li><li>Bi-Lingual Spanish speaking a plus</li><li>Navigate multiple systems and digital tools to service our customers</li></ul>Preferred Qualifications:<ul><li>Previous collections or outside agency experience preferred</li><li>Schedule: Business hours of operations are seven (7) days a week. Monday- Friday 8am 12-am EST, Saturday 8am-6:30pm EST, Sunday 10am-8:30pm EST</li><li>Shift differentials for nights and weekends are provided.</li><li>Candidates must be flexible as shifts will be provided during the training period.</li><li>This position will work in a hybrid model with a combination of in-office three days per week and two virtual workdays from home.</li><li>Location: 18850 N 56th St. &nbsp;Phoenix, AZ 85054 (Desert Ridge)</li></ul>Salary Range: $20.00 to $24.00 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

American Express

Collections Specialist (Past Due)

At American Express, our culture is built on a 175-year history of innovation, shared valuesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives. &nbsp;Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems. &nbsp;American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source. &nbsp;And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development. &nbsp;Find your place in technology of #TeamAmex. We’re looking for a Software Engineer with strong experience in mainly frontend but also has interest and some working knowledge of building APIs for web applications that will be used by tens of millions of American Express customers around the world. We want someone with strong technical skills including React.js and Java and/or .NET. Should enjoy solving tough problems and working with new technologies to design and execute. You should not be shy about sharing your ideas and be enthusiastic about user experience and high quality. You’ll be working in a fast-paced environment as part of the Business Blueprint team whose directive is to develop and the business blueprint product suite for American Express business customers. You should be familiar with modern software development methodologies and be able to dive deep and rapidly iterate on ideas despite ambiguity.&nbsp; Responsibilities:<ul><li>Contribute to an agile team by leading user story analysis and feature grooming, solutioning, and developing thorough features and test-cases</li><li>Ensure excellent application usability through careful manual testing</li><li>Lead collaborations with Product teams, development teams and backend teams to plan, test, and release high-quality features in the applications</li><li>Provide direct oversight in estimation and assessment of feasibility of features.</li><li>Cultivate consistent development standard methodologies</li><li>Function as a lead member of an agile team by contributing to software builds through consistent development practices (tools, common components, and documentation) and guiding your teammates day to day</li><li>Demonstrate consistent self-reliance to achieve engineering and business goals</li><li>Heavily participate in code reviews and automated testing</li><li>Debug complex software components and identify code defects for remediation.</li><li>Lead the deployment, support, and monitoring of software across test, integration, and production environments</li><li>Automate deployments in test or production environments</li><li>Automatically scale applications based on demand projections</li><li>Confidently be able to trace, debug, resolve production issues and report root cause analysis to leaders and business partners rapidly</li><li>Successfully be able to manage multiple features at once and delegate work across your peers through execution including the ability to solution, refine and delivery with various tech teams and product partners</li><li>Understands the businesses objectives and how your team directly correlates to the businesses KPIs</li><li>Ability to report timelines reliably and confidently for features and forecast target dates based off the rapid changes that might arise.&nbsp; </li></ul>Required Skills/Qualifications:<ul><li>4-7 years of technical experience in a software development organization with a Bachelor’s or master’s degree in science computer science, Engineering or other related disciplines</li><li>Strong programming knowledge in JavaScript and React</li><li>Experience with Angular is a plus</li><li>Moderate programming knowledge in Java / .NET</li><li>Experience in developing REST APIs.</li><li>Experience working in JavaScript and able to demonstrate good JavaScript knowledge</li><li>Experience with Micro front-end architecture</li><li>Able to demonstrate solid web fundamentals &amp; knowledge of DOM</li><li>Experience writing adaptive and responsive UI applications</li><li>Knowledge of HTML5, React, Redux, Angular, Node</li><li>Experience with automated tested and unit testing</li><li>Experience with Continuous Integration and Continuous Delivery (CI/CD) environment and their frameworks</li><li>Excellent interpersonal and communication skills</li><li>Experience with Agile software development methodology (SCRUM)</li><li>Has exposure to a variety of distributed infrastructure technologies and systems</li><li>Deals well with ambiguous/under defined problems; able to think abstractly</li><li>Ability to adapt to a constantly evolving environment</li><li>Experience with CI/CD programming is a plus</li></ul>Salary Range: $123,000 to $215,250.00&nbsp; annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit ourColleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

Senior Software Engineer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.As part of the Global Merchant &amp; Network Services group (GMNS), the Network &amp; Acquirer Solutions (NAS) team is at the core of American Express, uniquely positioned to support every business unit and customer across the Enterprise. The American Express Network enables over $1.6 trillion in annual spend, serving our Issuers and Acquirers in more than 170 markets worldwide. We are delivering a multi-rail, omni-channel payments ecosystem that delivers value seamlessly and securely for Amex and our customers.The Network &amp; Acquirer Capability Delivery (NACD) team within NAS works to deliver full-scale Network solutions including new digital products such as Debit, Push to Card, Multi-Rail, and Local Network solutions to meet the evolving demands of global payment networks and adapt to local market needs while ensuring continued global interoperability. This enables the Enterprise to attract new customers, operate in new markets, react to changing regulatory demands, and process new/emerging types of payments. A role on this team will challenge you to broaden your skills and industry acumen in a collaborative, diverse and inclusive team environment.&nbsp;As the Sr Associate, Data Strategy &amp; Transformation, you will be at the center of building on the Payments Network mission! You will be joining the team at a fascinating and critical time in which the team is kicking off a multi-year data strategy &amp; transformation initiative playing a key enabling and thought partnership role in driving business growth, productivity, and operational excellence for the broader organization. You will have the opportunity to be part of a key strategic priority for the NAS business.&nbsp;This exciting role will offer the opportunity to drive the strategy to better process, manage, store, control, govern and monetize our critical data assets.The incumbent will play an influential role collaborating closely with key stakeholders like NAS Product, Envisioning, Technology, GSG (Global Services Group), Finance, CFR (Credit &amp; Fraud Risk) etc. to understand the current landscape of data coverage, opportunities and create a roadmap.&nbsp;They will provide consultative support to peers and leaders in NAS, through strategic analytics that highlight trends, risks and opportunities and actionable insights.Key Job Responsibilities:<ul><li>Support Senior Managers leading the development and execution of the Payments Network Data Strategy vision, strategy, and roadmap</li><li>Partnership and collaboration with peers on Product, Envisioning, Technology, Data Governance, Analytics, Delivery teams to find synergies, drive optimization and standardization</li><li>Participate in external and internal research and enablement of next gen AI/ML driven solutions which make data analysis, discovery and processing more efficient and optimized</li><li>Support Senior Managers to develop presentations materials for colleagues and Senior Leadership</li><li>Help build a comprehensive, scalable and nimble data distribution strategy to cater unique needs of all downstream applications</li><li>Become an expert on Payments transactional data and working with the Data Governance Office to ensure that relevant data is identified as needing to be activated, review/propose data that is necessary for processing vs. servicing and make recommendations on accessibility of that data</li><li>Owning data discovery by forming hypotheses, defining objectives and key results, and recommending options that best balance cost-benefit to achieve defined outcomes</li><li>Helping define MVPs to meet strategic business outcomes while balancing innovation and efficiency</li></ul>Preferred Qualifications<ul><li>Superior analytical skills – ability to analyze/understand large data sets, synthesize and draw out relevant insights</li><li>Strong presentation skills, particularly in creating executive summary decks for sharing strategies and progress to senior leaders</li><li>Excellent communication and collaboration skills. Able to simplify complex ideas, navigate cross-functional teams and build relationships, influence decisions, and deliver on shared objectives</li><li>Extreme attention to detail and accuracy – strong sense of responsibility and accountability</li><li>Demonstrated ability to analyze data and processes to identify creative solutions and drive incremental improvement</li><li>Ability to self-start, carve opportunities out of ambiguity, and operate with a high degree of independence</li><li>2+ years of analytic or data management programming experience required (SQL, SAS, R or Python)</li><li>Bachelor’s degree in a quantitative field e.g. Engineering, Statistics</li><li>Flexibility in supporting various time zones, as this role supports global initiatives</li></ul>Salary Range: $89,250.00 to $150,250.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Senior Associate-Digital Product Management

At American Express, our culture is built on a 175-year history of innovation, sharedvaluesand Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?In the role of Engineer II, you will be responsible for taking on the role of an individualcontributor for the applications critical in the to the R42 Loyalty Platform in the Amex environment.Engineering strategic frameworks, processes, and robust scalable applications that can meet the needs of a high regulated environment.You will be responsible for designing, developing, and maintaining robust and scalable framework/services/applications/pipelines for processing huge volume of data. You will work closely with cross-functional teams to deliver high-quality software solutions that meet our organizational needs.<ul><li>GCP Architecture design and build solutions, Big table, Spanner, Cassandra, SQL, and various Cloud technologies</li><li>Design and develop solutions using technologies on premise as well as on public cloud.</li><li>Ensure the performance, quality, and responsiveness of solutions.</li><li>Participate in code reviews to maintain code quality.</li><li>Conduct IT requirements gathering.</li><li>Define problems and provide solution alternatives.</li><li>Create detailed system design documentation.</li><li>Conduct knowledge transfer with the objective of providing high-quality solutions and expanding the base of SME knowledge.</li><li>Support team in different phases of the initiative delivery including problem definition, effort estimation, diagnosis, solution generation, design and deployment.</li><li>Participate in unit-level and organizational initiatives with the objective of providing high-quality and value adding consulting solutions.</li><li>Understand issues and diagnose root-cause of issues. Perform secondary research as instructed to assist in strategy and business planning.</li></ul><h4>Minimum Qualifications:</h4><ul><li>Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.</li><li>3 to 5 years of experience in cloud applications</li><li>2+ years of experience with Golang and cloud experience, GCP preferred</li><li>Experience with distributed systems&nbsp;</li><li>Should be able to write shell scripts</li><li>Experience with Git for source version control and CI/CD pipelines</li><li>Ability to troubleshoot, debug, and upgrade existing applications.</li><li>Ability to effectively interpret technical and business objectives and challenges and articulate solutions</li><li>Willingness to learn new technologies and exploit them to their optimal potential</li><li>Should have strong communication and analytical skills</li><li>Excellent team-player with ability to work with global team</li></ul><h4>Preferred Qualifications:</h4><ul><li>Proven experience as an Application Engineer or similar role</li><li>Experience with microservice design principles</li><li>Solid understanding of data modelling</li></ul>Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefitsThe above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a> Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Golang (Go) Engineer

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.How will you make an impact in this role?<ul><li>The Underwriting Coordinator is responsible for effectively managing the customer journey through the commercial and consumer underwriting process.</li><li>Act in a consultative manner with internal and external American Express customers to guide the customer through the underwriting process and obtain the necessary financial information</li><li>Responsible for communicating the outcome of the underwriting decision and providing options to the client as needed</li><li>Demonstrate high level of accuracy and thoroughness in collecting information and the financial documents for the Underwriting process</li><li>Ensure quality, regulatory requirements and compliance is embedded in all processes</li></ul>Minimum Qualifications:<ul><li>Highly consultative, self-motivated individual</li><li>&nbsp;2+&nbsp;more years of customer service experience in a financial services or call center environment required&nbsp;</li><li>Comfortable navigating multiple systems while simultaneously interacting with the customer</li><li>Proficient in multitasking and efficiently juggling&nbsp;between varying account types and work streams&nbsp;</li><li>A strong will-to-win and the ability to thrive in a metric oriented environment</li><li>Exercise sound judgment and resolve complex issues for our customers in an ambiguous environment</li><li>Strong communication skills are necessary to be able to deliver difficult messages to customers and clients&nbsp;while cultivating great working relationships</li><li>Candidate must demonstrate ability to work in a cohesive team environment&nbsp;</li><li>Intermediate user of MS Office suite</li></ul>This will be a hybrid position located at our service center in Desert Ridge, AZ.Schedule: Monday - Friday 8:30am-6:30pm. EST&nbsp;&nbsp;Salary Range: $20.00 to $33.65 hourly + bonus + benefitsThe above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:<ul><li>Competitive base salaries&nbsp;</li><li>Bonus incentives&nbsp;</li><li>6% Company Match on retirement savings plan&nbsp;</li><li>Free financial coaching and financial well-being support&nbsp;</li><li>Comprehensive medical, dental, vision, life insurance, and disability benefits&nbsp;</li><li>Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need&nbsp;</li><li>20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy&nbsp;</li><li>Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)&nbsp;</li><li>Free and confidential counseling support through our Healthy Minds program&nbsp;</li><li>Career development and training opportunities</li></ul>For a full list of Team Amex benefits, visit our Colleague Benefits Site.American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: <a href="https://www.eeoc.gov/poster" target="_blank">https://www.eeoc.gov/poster</a>Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Underwriting Coordinator (Phoenix, AZ Hybrid)

The Leasing Consultant position is the primary point of contact for residents and prospective residents. Providing outstanding customer service and demonstrating sales excellence are essential. The Leasing Consultant will guide prospects in choosing new and exciting homes. This position will support residents throughout the lifecycle of their residency.Essential Functions/ResponsibilitiesSales and Marketing<ul><li>Warmly greet prospective residents and create a personal connection while determining needs and preferences</li><li>Professionally present the community and apartments along with specific features and benefits</li><li>Correctly complete all lease applications, assist with application verification, and notify prospective resident of results in a timely manner</li><li>Manage and convert prospect leads into leases to achieve leasing goals. Follow up with all leads and prospects that did not lease</li><li>Call or visit competitive properties to update market survey on a monthly basis. Stay informed and aware of rents, specials and events promoted by competitors</li><li>Answer telephone calls and return voicemail (prospect calls, resident issues, service requests, etc.)</li><li>Enter accurate and timely data into appropriate information systems and prepare leasing reports for the Manager as requested. Manage Entrata tasks and leads daily</li><li>Ensure the office, clubroom, apartment models, and “market ready” units are in impeccable condition</li><li>Share promotional ideas and events for marketing timeline</li><li>Assist in Social Media advertising as directed by the Manager</li><li>Assist in the preparation of move-ins such as walking apartment, preparing move-in gift, preparing move-in package (including keys, passes, etc.) as directed by the Manager</li><li>Familiar with the surrounding neighborhood and ready to confidently share information with prospects and residents</li><li>Address and complete all other duties as assigned</li></ul>Customer Service<ul><li>Understand and support the customer experience vision for Mill Creek Residential</li><li>Communicate service guarantees and customer service standards to prospective and current residents</li><li>Take ownership to personally address and resolve customer concerns in a timely professional manner</li><li>Support new residents during move-in process. Assist with lease renewals, move-outs and resident transfers</li><li>Contribute ideas for improving resident satisfaction to the Community Manager</li><li>Participate in monthly property renewal program with informative letters, friendly telephone calls, and/or other means of encouraging communication as needed to increase resident retention</li><li>Accept service requests from residents and route to service department for prompt processing. Follow up to ensure the request has been completed and resident is satisfied</li><li>Physically inspect property when on the grounds, pick up litter, and report any service needs to the maintenance staff and Manager</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Operational Standards<ul><li>Complete all new lease and renewal paperwork, including related addendums</li><li>Attend any training classes/meetings as required or recommended by management</li><li>Update daily activity report, notices to vacate, leases, cancellations, transfers, renewals, etc., and provide information to the Community Manager</li><li>Enter accurate and timely data into appropriate information systems. Manage Entrata tasks and leads daily</li><li>Post Craigslist ads daily to generate traffic</li><li>Strive for a 25% conversion ratio of tours to new leases through effective selling and follow through skills</li><li>Know and adhere to all policies and procedures contained in the manuals issued by Mill Creek Residential or as otherwise communicated (verbally or in writing) to associates</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li></ul>Education and/or Experience<ul><li>High School diploma or equivalent (GED) preferred</li><li>Commitment to, and passionate for, providing outstanding customer service</li><li>Strong communication skills (written and verbal)</li><li>Multi Family or related property management experience, retails sales or hospitality experience</li></ul>Skills/Specialized Knowledge<ul><li>Clearly communicate, speak, read, and write in English as demonstrated by clear and concise written and verbal communication</li><li>Ability to take ownership of resident issues and/or concerns and come to a resolution</li><li>In depth knowledge of community, inventory, pricing and availability as well as neighborhood and local community</li><li>Continuous research of area competitors such as pricing, amenities, features etc.</li><li>Computer skills including Microsoft Word, Excel, Entrata, Yardi and Revenue Management Software</li><li>Ability to perform basic arithmetic skills such as measurement, addition, subtraction, multiplication and division</li><li>Operate general office equipment, such as, but not limited to, personal computer, tablet, telephone and successfully program fobs and other electronic devices</li><li>Capable of travelling between two or more communities, if necessary</li><li>Report to work on time, work assigned schedules (including weekends) and accurately document/verify time worked</li></ul>About the Benefits of joining the Mill Creek Team<ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>JobFamilyProperty Management - Onsite: Single Family RentalJobFunctionNon OverHeadPayTypeHourly

Mill Creek Residential

Leasing Consultant - Amavi Aster Ridge

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. Under limited supervision, the Customer Service Representative II handles non-routine customers and issues while achieving customer satisfaction by providing accurate, timely, and consistent information and solutions. This position provides a reliable communication network for customers resulting in strong business relationships. Benefits you can count on: <ul><li>Pay Range: $15.97 to $19.00 per hour.</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as a Customer Service Representative II: <ul><li>Monitor customer reporting; communicate critical issues. </li><li>Research and respond to customer inquiries.</li><li>Maintain customer files to ensure up to date information.</li><li>Manage customer requests for assistance, information, and issue resolution.</li><li>Provide accurate and consistent responses to customer concerns and questions, taking immediate action to ensure customer needs are met.</li><li>Maintain regular communication with decision makers within customer organizations.</li><li>Train customers on various business applications to maximize company value to the organization.</li><li>Analyze and respond to various customer requests involving store level and group level information.</li><li>Respond to various customer requests and needs.</li><li>Answer inquiries by phone, email, and internet response.</li><li>Perform other duties as needed or assigned by supervisor.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Customer Service Representative II: <ul><li>High School Diploma or GED. </li><li>2 or more years of customer service experience.</li><li>Ability to type 45 wpm and perform 10-key by touch.</li><li>Strong verbal and written communication skills, and organization and planning skills.</li><li>Knowledge and experience with all Microsoft office applications.</li><li>Ability to prioritize pending tasks in a logical manner.</li><li>Ability to learn quickly, retain information and meet deadlines. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented</li><li>Organized</li><li>Problem solver</li><li>Detailed </li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

McLane

Representative, Customer Service II

Take your career further with McLane! The McLane team is the driving force behind our success. A diverse group of professionals, from Sales and IT to Dispatchers and Mechanics, work together seamlessly to keep our operations running smoothly. Their dedication, expertise, and collaborative spirit are essential to achieving our goals and supporting other teams within the organization. As a member of our team, you'll have the chance to learn from industry leaders, develop your skills, and build lasting connections with colleagues nationwide. Provides support for all printing requirements for the division to include all computer reports, labels and multipart forms used by the division. Handles preventative maintenance for all division laser and impact printers. Benefits you can count on: <ul><li>Pay rate: $15.97 to $21.50 per hour. </li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. </li><li>401(k) Profit Sharing Plan after 90 days. </li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more!</li></ul> What you'll do as an Computer Print Operator: <ul><li>Completes printing of all reports, labels, etc. in print queue system. </li><li>Ensures printing equipment is in good working condition and has an adequate supply of toner, drums, and paper. </li><li>Monitors, identifies and resolves any printer issues and communicates potential issues regarding deadlines or equipment failure in a timely manner. </li><li>Performs preventative maintenance and cleans equipment as required.</li><li>Other duties may be assigned.</li></ul> Qualifications you'll bring as a Computer Print Operator: <ul><li>High school diploma or GED. </li><li>Understanding of printing equipment and copy machines. </li><li>Reliable, timely, and accurate. </li><li>Strong communication skills</li><li>2 or more year's general office experience.</li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Teamwork oriented </li><li>Organized </li><li>Problem solver </li><li>Detailed</li></ul> Our roadmap. Our story. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of team members for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Computer Print Operator

Start a fulfilling career as a Warehouse Stocker! We're a team. Our success is driven by the collective effort of each member in our warehouse, which has set us apart in the industry for 130+ years. We're dedicated to collectively challenging any supply chain problem with top-of-the-line technology and safety measures carried throughout the process. We wouldn't be where we are without our warehouse team. It's why we've built a culture-focused and diverse environment for you that offers opportunities for advancement with industry-leading benefits. The Stocker maintains continuous supplies of open-case product to be pulled by Warehouse Selectors. They operate power equipment and assist Supervisors as directed. Benefits you can count on: <ul><li>Pay rate: $21.00 per hour. </li><li>(Shift Information)</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance.</li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days.</li><li>401(k) Profit Sharing Plan after 90 days.</li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Warehouse Stocker: <ul><li>Use various reports and computer programs to choose product.</li><li>Prepare boxes and place in slots for selection, proactively keeping slots replenished.</li><li>Check quantities against stocking reports.</li><li>Record product moves to ensure correct product and accurate counts; identify and remedy insufficient and/or mis-slotted products.</li><li>Work safely to prevent injury and damage to people and products.</li><li>Other duties may be assigned. </li></ul> Qualifications you'll bring as a Warehouse Teammate: <ul><li>At least 18 years of age.</li><li>High School Diploma or GED preferred.</li><li>Basic computer skills. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Organized</li><li>Problem solver</li><li>Teamwork oriented</li><li>Safety conscious</li><li>Detailed </li></ul> Moving America forward - together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

Stocker

Start a fulfilling career as a Warehouse Checker/Loader III! We're a team. Our success is driven by the collective effort of each member in our warehouse, which has set us apart in the industry for 130+ years. We're dedicated to collectively challenging any supply chain problem with top-of-the-line technology and safety measures carried throughout the process. We wouldn't be where we are without our warehouse team. It's why we've built a culture-focused and diverse environment for you that offers opportunities for advancement with industry-leading benefits. Benefits you can count on: <ul><li>Pay Rate: $23.50 per hour. </li><li>(Shift Information)</li><li>Generous benefits that start on your 60th day: medical, dental, and vision insurance, FSA/HSA and company-paid life insurance. </li><li>Earn vacation time, and sick leave accrual from day one and paid holidays after 90 days. </li><li>401(k) Profit Sharing Plan after 90 days. </li><li>Additional benefits: pet insurance, parental leave, employee assistance programs, discount programs, tuition reimbursement program, and more! </li></ul> What you'll do as a Warehouse Checker/Loader III: <ul><li>Scan and load products, checking load sheets to verify product counts. </li><li>Place/stage product in correct compartments. </li><li>Ensure that product "walls" are stable to prevent injury to people and damaged products. </li><li>Confirm that trailer condition and temperature are within guidelines. </li><li>Use of powered equipment may be required to perform job duties. </li><li>Work safely to prevent injury to people and damage to products and equipment. </li></ul> Qualifications you'll bring as a Warehouse Teammate: <ul><li>At least 18 years of age. </li><li>High School Diploma or GED preferred </li><li>Able to perform accurate visual inspections. </li><li>This position requires the ability to read, write, and understand English at a level sufficient to perform job-related tasks effectively and safely. This includes understanding work instructions, safety protocols, and communications essential to the role. The requirement is directly related to the nature of the job and ensures compliance with workplace safety and operational standards.</li></ul> Fit the following? We want you here! <ul><li>Organized </li><li>Problem Solver </li><li>Teamwork Oriented </li><li>Safety Conscious </li><li>Detailed </li></ul> Moving America Forward - Together. We've been forging our path as a leader in the distribution industry since 1894. Building an expansive nationwide network of teammates for 130+ years has allowed us to stay agile for our clients across the restaurant, retail, and e-commerce industries. We look to the future and are ready to continue making industry-defining moves by embracing the newest technology into our practices, continuing team member training, and emphasizing our people-centered culture. Candidates may be subject to a background check and drug screen, in accordance with applicable laws. All applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. For our complete EEO and Pay Transparency statement, please visit <a href="https://www.mclaneco.com/legal/employment/" target="_blank">https://www.mclaneco.com/legal/employment/</a>

331 Jobs in Surprise, AZ, USA