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Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$25.34 - $31.03 HourlyDepartment:Department of Community Justice (DCJ)Job Type:Regular RepresentedExemption Status:United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Specified):September 07, 2025 The Opportunity:THIS WORK MATTERS!<ul><li>Are you a leader, achiever, and doer who brings skill and passion to a challenging and evolving environment?&nbsp;&nbsp;</li><li>Are you a team player who excels at customer service?&nbsp;&nbsp;</li><li>Are you a dependable administrative professional skilled in effectively multitasking?&nbsp;</li><li>Are you looking for meaningful work that has personal and professional purpose?&nbsp;</li></ul>The Department of Community Justice Juvenile Services Division (JSD) is seeking a full-time administrative and office support professional with the skills, passion and a strong commitment for public service for anOffice Assistant Senior position with our Family Resolution Services (FRS) unit. The mission of Family Resolution Services is to offer conflict resolution and parent information services to support positive connections as families change. We strive to be equity and trauma informed in the provision of all of our services, as well as how we operate as a team. The FRS program team is located at the Multnomah County Central Courthouse, 1200 SW 1st Ave, Portland OR 97204.&nbsp;This Office Assistant Senior oversees all office administrative procedures including but not limited to all financial processes, database management, customer service and client scheduling, building and office safety protocols, equipment acquisition and maintenance, and back up administration of online Parent Education classes on Zoom.&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Primary duties include but are not limited to the following:&nbsp;<ul><li>Client Intake and Scheduling: Schedule new clients for parent education, mediation, and co-parent coaching, adhering to all established office protocols. Assist with registration in person, by phone, email, or other electronic formats as needed. Create, maintain, and accurately update client information in the Salesforce database.</li></ul><ul><li>Background Checks and Database Management: Perform background checks for all Parent Education participants and new mediation appointments. Update and maintain all records in Salesforce database according to current office protocols and procedures. This may include database testing and assisting with development of new database procedures and processes.&nbsp;&nbsp;</li><li>Complete Financial Accounting Functions: Maintain all financial records in a timely and accurate fashion, including accounts receivable, balancing receipts, and bank deposits using FRS, DCJ and County established systems. Oversee use of Visa, check, and cash handling procedures. Ensure all monies collected are properly accounted for based on DCJ process and deposits made in a timely and appropriate manner. Coordinate and cooperate with DCJ finance staff and follow DCJ finance protocols and timelines.</li></ul><ul><li>Provision of Customer Service:Provide information and response to the public, court staff and other partners related to all services and procedures in a respectful, calm, and accurate manner whether in person, by phone or email per established protocols.</li><li>Office Support and Safety:Manage employee requests for equipment and supplies.&nbsp; Maintain, track and order office equipment and supplies. Act as liaison with providers to support computer, telephone, fax, copier/printer, Visa machine and other services necessary for optimal office functioning. Train and orient new administrative staff to all office procedures and practices. Develop, document, maintain and update office administrative written protocols and procedures. Provide comprehensive and accurate note taking during All Staff meetings and Administrative team meetings. Train staff regarding safety protocols and procedures. Complete incident reports when needed.&nbsp; Participate on the courthouse safety committee and keep staff up to date on relevant building safety issues. Function as the point of contact during building emergencies.</li><li>Provide back up administration of virtual Parent Education Class when Parent Education Administrator is unavailable. This includes the potential for covering classes that occur from 5:30-9:30 p.m. and on Saturdays from 8:30 a.m. until 1:30 p.m.&nbsp;&nbsp;</li></ul>Come Find Your Why? (video)The Department of Community Justice is looking for an Office Assistant Senior who can demonstrate expertise in the following areas:<ul><li>Strategic Planning / Leadership: You will develop goals and direction based on the overall county/department mission and vision to increase community safety through positive change.</li><li>Results Through People: You will help achieve results through the contribution of others by motivating and inspiring growth and productivity.</li><li>Relationships and Community: You will build positive and sustainable relationships with a range of key internal and external stakeholders.</li><li>Leading Cross-Culturally: You will foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the&nbsp; vision,&nbsp; mission,&nbsp; and&nbsp; goals&nbsp; of&nbsp; the organization.</li><li>Team Building:You will develop, inspire, and foster employees to work collaboratively.</li><li>Organizational Savviness:You will demonstrate understanding and good judgment of organizational culture and interpersonal relationships, with both internal and external groups, to identify opportunities of mutual interest and benefit.</li><li>Delivery:You will ensure services are provided by quality processes through monitoring and understanding.</li><li>Outcomes:You achieve quality outcomes for the individual, the organization, and the county.</li><li>Personal Development: You will strive for an honest and accurate assessment of oneself and demonstrate willingness for continuous improvement.</li><li>Functional/Technical:You possess specific knowledge about laws, regulations, certifications, licensure and skills for specific assignments.</li></ul>WORKFORCE EQUITYAt Multnomah County we are committed to maintaining an effective, respectful and inclusive workplace. We value collaborative problem solving and strive for continuous improvement. We strongly believe in workforce equity, diversity and inclusion. Visit our Workforce Equity Strategies Plan (WESP) to see where Multnomah County is headed with these values.DEPARTMENT OF COMMUNITY JUSTICEVision ~ Community Safety through Positive Change&nbsp;The Department of Community Justice (DCJ) is recognized as a national leader in both adult and juvenile community justice. DCJ routinely consults and makes use of evidence-based practices in our program and policy development. The Department's commitment to data-informed decision-making has led DCJ to make smart investments of taxpayer dollars in supervision, sanctions, and services for the county's highest risk and highest need justice-involved individuals. DCJ makes long-term investments in its employees through the provision of education and training. The Department believes that in order to enhance public safety we must work collaboratively with the judiciary, law enforcement, schools, treatment agencies, and the community.The Department shares information with community members, partners, and staff to keep communities safe by preventing and reducing crime and routinely evaluating which local policies support best practices. DCJ operates 24 hours a day, with nearly 650 regular, on-call, and temporary employees. The Department supervises justice-involved individuals and those defendants requiring pretrial services. DCJ's Juvenile Services Division operates the Donald E. Long Juvenile Detention Facility and is responsible for youth on formal and informal community supervision.More general information about the Department of Community Justice including our mission, vision, and strategies can be found at:<a href="http://www.multco.us/dcj" target="_blank">www.multco.us/dcj</a>.Serving the Public, Even During Disasters&nbsp;Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page.Internal candidates:After you have applied, you will receive an acknowledgement task and the Oregon Veteran Preference Questionnaire in your Workday inbox. Your application as an internal candidate is not complete until you complete and submit these tasks in Workday.TO QUALIFYWe will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of the selection process page.Minimum Qualifications/Transferable Skills*:<ul><li>Equivalent to the completion of the twelfth grade.</li><li>Three (3) years of specialized and increasingly responsible office support experience with multiple project areas and compassionate customer service.&nbsp;</li><li>Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.&nbsp;</li></ul>Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Legal or legal adjacent industry work experience such as in a district attorney’s office, law office, or other related legal business.</li><li>Awareness of families in divorce, separation and child custody cases.&nbsp;</li><li>Ability to work well with a small team and cross trained in supporting various work areas.</li><li>High degree of organization/time management skills with the ability to multi-task and have attention to detail.</li><li>Demonstrated experience exercising independent judgment and initiative.</li><li>Excellent customer service and both verbal and written communication skills.&nbsp;</li><li>Proficient in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, etc), Google Workspace (Gmail, Docs, Sheets, Calendar, Meet, etc.), or similar programs.&nbsp;</li><li>Adept at learning new technologies such as Salesforce, Ecourt/File and Serve, and Content Manager.&nbsp;&nbsp;&nbsp;</li><li>Demonstrated ability to work effectively and professionally in a team environment and in close coordination with partner agencies.</li><li>Ability to speak fluently in Spanish/English.</li></ul>*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.SCREENING AND EVALUATIONThe Application Packet: Please be sure to provide all the required materials below in your application submission:&nbsp;<ul><li>Online application (required):Explain all related experience (paid or unpaid) and training in the education and work experience sections of the application.</li><li>Attach a resume (required):Please indicate how you meet the required minimum qualifications. Attach the document to the on-line application. Be sure to explain in detail, including dates, all related work experience, paid or unpaid.</li><li>Cover Letter (required):Please expand on your application and address why you are applying for this position. In your description, provide specific examples to demonstrate how your experiences, education and training align with the duties and the qualifications, minimum and preferred.</li></ul>The Selection Process:For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications.</li><li>An evaluation of application materials and/or oral exam to identify the most qualified candidates.</li><li>Consideration of top candidates/Interviews.</li><li>Must pass a thorough background investigation which includes, but is not limited to a review of applicant’s criminal, civil, driving, military, educational and employment history prior to employment.&nbsp;</li></ul>Equal Pay:Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.ADDITIONAL INFORMATIONType of Position: This hourly position is eligible for overtime.Type: Local 88 Union RepresentedFLSA: Non-ExemptSchedule: Monday – Friday, 8:00 am to 5:00 pm. Occasional evening or Saturday (telework) coverage may be required to provide backup administrative support for online Parent Education classes when the primary administrator is unavailable.&nbsp;&nbsp;Location: Multnomah County Central Courthouse, 1200 SW 1st Ave., Portland 97204Telework: This position is eligible for hybrid on-site/telework subject to the Multnomah County Telework Policy and based on the Department’s business needs. This position is eligible for one (1) day a week of telework and is subject to adjustment based on business needs. (Monday, Tuesday, and Friday are required in office days. Wednesday or Thursday are optional telework days each week.) The exact amount of on-site/telework and schedule will be discussed with the hiring manager during time of offer. Telework locations cannot be located outside of Oregon or Washington.Multnomah County offers a comprehensive benefit package to all eligible employees. A few highlights include:<ul><li>Health insurance (medical, dental, vision)</li><li>Defined benefit retirement plan (pension); we pick up the employee's share of the state retirement contribution (6% of subject wages)</li><li>(Police and Fire 25 year retirement)*</li><li>Generous paid leave (vacation, holidays, sick, parental, military, etc...)</li><li>Life insurance, short-term and long-term disability insurance</li><li>Optional deferred compensation and flexible spending accounts</li><li>Free annual Trimet bus pass</li><li>Alternative wellness resources</li><li>Public Service Loan Forgiveness (PSLF)</li></ul>The eligible list established from this recruitment may be used to fill future full-time, part-time, regular, temporary, limited duration, and on-call positions. Application information may be used throughout the entire selection process. This process is subject to change without notice. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Yulee Kim-WhetstoneEmail:<a href="mailto:yulee.kimwhetstone@multco.us" target="_blank">yulee.kimwhetstone@multco.us</a>Phone:+1 (971) 3490804Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:6002 - Office Assistant Senior

Office Assistant Senior, JSD Family Resolution Services

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$41.51 - $51.03 HourlyDepartment:SheriffJob Type:Regular RepresentedExemption Status:United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Specified):September 08, 2025 The Opportunity:Who We Are:Join the Multnomah County Sheriff’s Office (MCSO) and become part of a dynamic team where your commitment to justice and community safety can make a real difference. We are seeking individuals who are dedicated to serving the community, passionate about helping others and inspired by a strong sense of purpose. MCSO is committed to fostering a diverse and inclusive workforce and investing in professional development opportunities throughout your career.To learn more about our agency, please watch our video: Join Our TeamPosition Overview:This is a pivotal role in which you'll be responsible for the full life cycle management of over 200 active contracts for MCSO, from initiation to completion. You'll play a crucial part in ensuring proper processing and tracking of contracts, developing work procedures consistent with policies, and collaborating with suppliers and contractors to develop procurement agreements. Your expertise will ensure all contracts meet County standards.Primary Responsibilities:<ul><li>Perform complex contract oversight for programs, ensuring timely processing of contracts to meet service needs.</li><li>Develop and coordinate specialized requests for proposal projects, particularly those involving complex contracting arrangements.</li><li>Work with suppliers on requirements gathering and contract development, coordinating with Purchasing during the sourcing phase.</li><li>Coordinate and oversee the work of collaborating agency members in providing contract services to customers.</li><li>Develop and coordinate activities of collaborating agencies, stakeholders, and various committees to ensure contract compliance with County rules and regulations.</li><li>Develops requests for procurements/contracts/amendments into language, which reflects an accurate interpretation and implementation of policies, principles, and program needs. Edits Contract statements of work submitted by Contractors; into legally sufficient language compliant with PCRB rules, ORS 279, PUR-1, CON-1, FINs.</li><li>Research and analyze specialized areas or customer needs, compile data, and prepare proposals and reports.</li><li>Implement recommendations and develop/monitor contracts and other funding sources to ensure payments comply with the scope and schedule.</li><li>Interview and negotiate with provider representatives regarding quality, compatibility, availability, price, and terms of service.</li><li>Provide technical assistance and support to programs in developing work statements, payment terms, insurance levels, measurable program outcomes, and appropriately written special conditions, clauses, and provisions.</li></ul>To QualifyWe will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.&nbsp;Minimum Qualifications/Transferable Skills:<ul><li>Equivalent to a bachelor’s degree. In lieu of a degree, additional qualifying experience will be considered on a year-for-year basis.</li><li>Must have at least three (3) years of experience in contract development/negotiation, ensuring contract compliance, and contract administrations services.</li><li>Must pass a criminal records and employment references check.</li></ul>Preferred Qualifications/Transferable Skills: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all the following when identifying the most qualified candidates. Please clearly explain in your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Experience with governmental contracting processes.</li><li>Experience with Jaegger and Workday.</li><li>CPPB or CPPO certification.</li></ul>*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.Screening and Evaluation&nbsp;The Application Packet: The application packet consists of the following documents. You must submit all requested items below by the time the job posting closes. Failure to do so will be deemed as an incomplete application.<ul><li>A completed online application using Workday showing how you meet the qualifications.</li><li>Responses to any and all electronic questionnaires/tasks sent to you through Workday after submitting your online application. Applications with unfinished questionnaires at the time the job posting closes will be considered incomplete and will be inactivated from the process.</li><li>Veteran Preference: if you are interested in requesting veterans’ preference, please be prepared to submit your DD214 and veteran disability verification forms electronically when specifically requested during the online application process.</li></ul>Note:Please contact the recruiter as soon as possible if you experience any complications when applying. The application should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, as these materials will determine your eligibility to advance in this recruitment process.&nbsp;After You Apply:<ul><li>Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes.</li><li>Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section.&nbsp;You must complete these tasks or actions in order for us to accept your application.</li><li>Check both your email and Workday account for updates regarding this recruitment.</li><li>Internal Candidates: After you have hit “submit” on your application, check your Workday inbox and complete all questionnaires, including Veterans Preference Questionnaire, prior to the application deadline. The Veterans Preference questionnaire is required for ALL internal candidates, regardless of Veteran status. Certain questionnaires/acknowledgements must be completed before applications are even received by HR. </li></ul>The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications</li><li>In-person interviews</li><li>Consideration of top candidates/interviews</li><li>Background check and reference checks (Personal History Statement completed online)</li></ul>ADDITIONAL INFORMATION:This recruitment may be used to fill full-time, part-time, temporary, limited-duration, and on-call positions.Pay Range: $41.51 - $51.03 hourlyType of Position: Hourly, overtime eligible, represented by the AFSCME Local 88 union.Schedule: Monday – Friday, day shift schedule.Work Location: Hybrid Telework (a combination of working onsite at the Columbia Gorge Corporate Center and at a telework location) arrangements may be available for this position after an onsite training period has been completed. The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is the Columbia Gorge Corporate Center, located at 2955 NE 172nd Pl, Gresham, OR 97230.Candidates that must relocate to accept the position are eligible for moving expenses reimbursed up to $2,500 with submission of expense receipts.The County offers a competitive total compensation package. For the full list of benefits, please visit our new employee benefits page.Equal Pay: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.Serving the Public, Even During Disasters&nbsp;Every day, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Amber BeckEmail:<a href="mailto:amber.beck@mcso.us" target="_blank">amber.beck@mcso.us</a>Phone:+1 (503) 4070095Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:6031 - Contract Specialist Senior

MCSO Contract Specialist Senior

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$21.96 - $26.85 HourlyDepartment:Health DepartmentJob Type:Regular RepresentedExemption Status:United States of America (Non-Exempt)Closing Date (Open Until Filled if No Date Specified):September 03, 2025 The Opportunity:This recruitment will be used to fill various full-time or part-time Bilingual Russian Office Assistant positions with the Health Department.&nbsp;At the Health Department, we are looking to fill our workforce with diverse staff who are compassionate and can provide professional customer service to the community we serve. As an Office Assistant in the Health Department, you will be working with and assisting people from many cultures, races, languages, backgrounds and life experiences different than your own and may be the first voice or person someone encounters. All are welcomed here.Some duties of an Office Assistant 2 - Bilingual Russian include, but are not limited to:Client Services: Your Impact Zone!<ul><li>Master the Dataverse: Seamlessly navigate databases, decode insurance intricacies, and ensure flawless patient registration in Epic. You'll be the guardian of accurate information.</li><li>Conquer Insurance Challenges: Dive headfirst into insurance issues, swiftly resolving roadblocks and keeping our Case Managers informed. You'll be the patient's advocate.</li><li>Orchestrate Financial Transactions: Handle co-pays and payments with precision, ensuring accurate account balances and unwavering adherence to policy. You'll be a financial rockstar.</li><li>Command the Communication Flow: Decipher priority messages, proactively update patient information, and confirm appointments with lightning speed. You'll be the communication dynamo.</li><li>Empower Patients with Essential Resources: Distribute vital resources like bus tickets and gift cards, meticulously tracking every transaction. You'll be a beacon of support.</li></ul>​Customer Service: Your Stage to Shine!<ul><li>Be the Welcoming Force: Radiate positivity as the first point of contact, creating a warm and inviting atmosphere. You'll be the face of our clinic.</li><li>Navigate the Information Highway: Answer calls with clarity, provide essential information, and seamlessly connect patients with the right resources. You'll be the information guru.</li><li>Bridge the Communication Gap: Act as a liaison, relaying patient needs and ensuring seamless communication between staff and providers. You'll be the communication bridge.</li><li>Champion the Patient Experience: Proactively monitor wait times, anticipate needs, and swiftly address any concerns. You'll be the patient experience champion.</li><li>Master the Appointment System: Schedule appointments with precision, coordinate interpreters, and capture detailed notes. You'll be the Epic appointment master.</li><li>Be the Document Flow Architect: Receive, review, and distribute critical patient documents, ensuring seamless information flow. You will be the information traffic controller.</li></ul>​Document Handling: Your Realm of Efficiency!<ul><li>Streamline Document Flow: Receive, review, and route critical patient documents with speed and accuracy. You'll be the master of document management and RightFax.</li><li>Prepare for Digital Transformation: Prepare documents for scanning and indexing, ensuring seamless integration into our electronic records. You will be the digital document prepper.</li><li>Facilitate Critical Communication: Assist medical staff with faxing, ensuring vital information reaches its destination.</li></ul>Resource Management: Your Platform for Innovation!<ul><li>Troubleshoot and Optimize: Resolve equipment issues with agility, ensuring smooth operations. You will be the tech problem solver.</li><li>Drive Project Execution: Manage downtime priorities and project lists with efficiency, ensuring timely completion of tasks. You will be the task master.</li><li>Fuel Collaborative Efforts: Support vital meetings and committees, contributing to clinic operations and process improvements. You will be a vital team player.</li></ul>Why Join Our FQHC as an Office Assistant 2 On-Call:<ul><li>Make a real impact on the lives of underserved individuals and families through meaningful administrative work.</li><li>Be part of a mission-driven organization that prioritizes community health.</li><li>Enjoy a supportive and collaborative work environment with opportunities for professional growth.</li><li>Gain valuable experience in the dynamic field of community healthcare, utilizing and expanding your advanced office skills.</li><li>Utilize and expand your skills with advanced office tasks.</li></ul>Diversity and Inclusion: As a Health Department employee, you will contribute to a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County's attention conduct that interferes with providing a work environment free of illegal discrimination and harassment. ​To Qualify:&nbsp;We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of theselection process page.Minimum Qualifications/ Transferable Skills:*Education/Training: Equivalent to the completion of the twelfth grade, ANDExperience:<ul><li>Two years of general clerical experience, including experience using standard applications (spreadsheet, word processing, presentation software, etc.) to input, retrieve and present data and text and/or experience working with clients and/or the public.&nbsp;</li><li>One year of additional specialized clerical or business/vocational related training is highly desirable</li></ul>Knowledge Skills and Abilities (KSA): Must be fluent in Russian and English (language testing is required)Other: Some positions may require a background investigation, which may include being fingerprinted. Employment is contingent on passing a background investigation.*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.SCREENING AND EVALUATION:REQUIRED: The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.1. A completed online application.2. Attach a Resumedemonstrating you meeting minimum qualifications; AND3. Optional: Attach a Cover Letter that expands on your resume, addressing why you are interested in this position and demonstrating how your experience and skill set align with the minimum and preferred qualifications listed.Note: The application, resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the ‘Overview’ and ‘To Qualify’ sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.&nbsp;-- Only apply ONCE for this opportunity. Duplicate applications CANNOT be submitted in Workday. --<ul><li>Internal applicant: If you are an internal candidate (current employee, including on-call, regular, trial service, limited duration, and temporary employee), your job application will consist of the career profile that you complete in Workday. Before you apply, please make sure to do the following:<ul><li>Navigate to your profile in Workday (see: My Career Profile) and click on the “My Career” section of your profile. Complete all sections of your career profile that you want to have included in your application (Job History, Education, Skills, Languages, Certifications, etc.).</li><li>When completing the application on Workday as an internal candidate, you will need to scroll down to see the “Resume/Cover Letter” section on your screen.&nbsp; This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload.&nbsp; There will be no other prompts for you to upload your resume and cover letter.</li></ul></li><li>External applicant: When completing the application on Workday as an external candidate (including volunteers, unpaid interns, contractors, and community partners) through <a href="https://multco.us/jobs" target="_blank">https://multco.us/jobs</a>, you will come to a page where you will see the "Resume/CV" section. This is the place where you may upload your resume and cover letter by clicking the “Upload” button for EACH document you’d like to upload.&nbsp; There will be no other prompts for you to upload your resume and cover letter.</li><li>Do not click the “Submit” button before you upload your documents.</li></ul>After You Apply:&nbsp;<ul><li>Please save a copy of this job posting for your reference, as it will not be available for you to view online after the job posting closes.</li><li>Log in to your Workday account before the job posting closes to see if you have any pending tasks or actions to complete. These can be found under the “My Applications” section.&nbsp; You must complete these tasks or actions before the job posting closes.</li><li>Check both your email and Workday account for updates regarding this recruitment.</li></ul>​The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications</li><li>Resume and Cover Letter Review&nbsp;</li><li>Phone screen</li><li>Consideration of top candidates</li><li>Language assessment</li><li>Background, reference</li></ul>​Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.Please be mindful of checking your email inbox for messages from the Recruiter as you may be emailed requesting additional information. If a response is not received in a timely manner your application may not be considered.ADDITIONAL INFORMATION:Type of Position: This position is eligible for overtime.Type: RepresentedFLSA: Non ExemptSchedule: Monday Friday (8:00 AM - 5:00 PM)Serving the Public, Even During Disasters:&nbsp;Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Jon MarquardtEmail:<a href="mailto:jon.m.marquardt@multco.us" target="_blank">jon.m.marquardt@multco.us</a>Phone:+1 (503) 9888647 x88647Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:6001 - Office Assistant 2

Office Assistant 2 (Russian KSA)

Current employees: Please apply through the employee portal to be considered for this opportunity.Pay Range:$85,774.23 - $131,454.21 AnnualDepartment:County ChairJob Type:Limited DurationExemption Status:United States of America (Exempt)Closing Date (Open Until Filled if No Date Specified):September 07, 2025 The Opportunity:<h4>Overview</h4>Multnomah County is seeking a Strategic Initiatives Manager (Limited Duration) to help support Multnomah County’s strategic priorities within the office of theChief Operating Officer (COO). The COO&nbsp; oversees all County departments and key corporate functions of the County. The person(s) in this position provides advice and support to the COO, Deputy COO’s, Director of Strategic Initiatives and other County leaders and manages a number of disparate, complex and confidential projects. Projects are generally countywide, cross-departmental and/or span multiple jurisdictions. While the position(s) will report to the Director of Strategic Initiatives, they will support the entire COO team.Limited Duration Assignments can be no longer than two years in duration, although Limited Duration Assignments may end at any time.&nbsp;Are you interested?We are looking for a leader, self-starter, someone with keen attention to detail, a dedicated work ethic and project management in their DNA. The ideal candidate would be an advocate for equity, diversity and inclusion, and have a desire to prioritize the needs of the most vulnerable in the community. The candidate is unflappable, maintaining a solutions-oriented and collaborative approach even amidst complex, multi-project demands. They excel at transforming challenges into opportunities and influencing others to get on board. As a highly motivated and energetic change agent, the ideal candidates leads with humility, inspire trust and are dedicated to serving others.The Limited Duration Strategic Initiatives Manager will:&nbsp;<ul><li>Lead project planning and implementation, defining scope, goals, milestones and deliverables&nbsp;</li><li>Manage budgets, resources, timelines, risks and documentation</li><li>Develop and administer budgets forDepartment of County Management(DCM), including presentations and forecasting</li><li>Troubleshoot urgent requests for the COO’s office, including emergencies and requests from the Chair and Board of Commissioners</li><li>Provide expert guidance, represent the county to the public and other agencies and resolves confidential inquiries</li><li>Serve as DCM legislative coordinator</li><li>Offer thought-partnership and project support to Central HR for workforce development initiatives like the Executive Learning Series, Multnomah County Managers Conference and Mission, Vision and Values project</li></ul> They will also provide operations policy analysis and strategic communications. This includes:&nbsp;<ul><li>Providing strategic analysis and support for policy and procedure implementation, ensuring compliance and best practices</li><li>Collaborating with various departments and agencies, assisting executive leadership in policy development</li><li>Recommending and overseeing programs, policies, and regulations, prepare reports and lead complex projects, including Countywide initiatives and organizational studies&nbsp;</li><li>Advocating for and supporting department directors with organizational change, participating in the annual budget process, administering contracts, overseeing RFPs and serving as a liaison to other agencies, boards, and committees, communicating professionally with elected officials, directors, and staff</li><li>Preparing talking points, presentations and other communications for the COO and Deputy COO’s</li></ul>If you are interested, apply today!About us:Multnomah County,the most populous county in Oregon, is home to over 800,000 residents and responsible for providing a wide array of services to our diverse communities in an equitable and inclusive way. At the County, we operate to fostersafety, trust and belongingfor our community throughout the work, services, and programs we provide. In order for our employees to best serve the people, we recognize that as an organization, we must cultivate a culture of equity, diversity, and inclusion - fostering a workplace where all staff can flourish and grow professionally and personally.&nbsp;&nbsp;The 2024-2028 Workforce Equity Strategic Planwas unanimously approvedby the Board on March 14, 2024. This renewal of equity efforts builds on the infrastructure, practices and other improvements established in accordance with the first plan.<h4>To Qualify</h4>We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.&nbsp;Minimum Qualifications/Transferable Skills*:<ul><li>A Bachelor's Degree in a related field; experience may substitute for the degree</li><li>Three (3) to six (6) years of increasingly responsible leadership experience, including at least two (2) years of senior level consulting experience or project management</li><li>Knowledge of principles and practices of administration in the public sector including methods used in project management, policy analysis and strategic planning</li></ul>Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.<ul><li>Expertise working effectively with diverse groups and individuals at all organizational levels</li><li>Knowledge and understanding of equity and empowerment frameworks for policy, program and organizational decision-making</li><li>Experience analyzing and making sound recommendations on highly complex and sensitive issues</li><li>Proficiency creating and presenting proposals and recommendations clearly, logically and persuasively in meetings and before internal and external groups</li><li>Competence exercising tact and diplomacy in dealing with sensitive and complex situations</li><li>Capability working under tight deadlines and multiple competing priorities</li></ul>*Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.&nbsp;<h4>Screening and Evaluation&nbsp;</h4>The Application Packet: Your completed application must include the following items:<ul><li>A completed online application.</li><li>A resume that contains your relevant experience and education. Please be sure your resume includes the following for each employer: name of employer, location, dates of employment, your title, a brief summary of your responsibilities, and if applicable the number of employees under your supervision.</li><li>A cover letter that expands on your resume and addresses&nbsp;<ul><li>why you are interested in this position and;</li><li>demonstrates how your experience and skill set aligns with the minimum and preferred qualifications listed.</li></ul></li></ul>Note: The application,&nbsp; resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the Overview and To Qualify sections of the job announcement. Please be thorough, addressing how you meet the minimum and any preferred qualification listed, as these materials may be scored and determine if you move forward in the process.The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:<ul><li>Initial review of minimum qualifications: We may do an additional preferred review, phone screen, and/or send out additional supplemental questions to identify those highest qualified.</li><li>Consideration of top candidates: We will consider qualified candidates in order of rank and score from the list of eligible candidates. This may include panel interview(s), a hiring interview, and/or additional testing to determine the best candidates for a position.</li><li>Background check / reference checks: All finalists must pass reference checks and some departments may require a criminal records check.</li></ul><h4>Additional Details</h4>This recruitment may be used to fill full-time, part-time, temporary, limited duration and on-call positions.Type of Position: This is an executive unclassified position.&nbsp; Unclassified employees serve at the pleasure of the Department Director and may be subject to discharge at any time.&nbsp; This salaried position is exempt from overtime under the Fair Labor Standards Act (FLSA).Hybrid Telework:&nbsp; This position can be designated as “hybrid telework”, which allows the capability of working both remotely (from home) and in the office at least three days per week.&nbsp; The designation of Hybrid Telework may be subject to change at a future time. All employees must reside in Oregon or Washington; the county cannot support ongoing telework from other locations. The onsite work location for this position is the Multnomah Building: 501 SE Hawthorne Blvd., Portland, OR 97214.&nbsp;Schedule: Monday - Friday; There may be some flexibility with scheduling, and daily start and end times.&nbsp;Equal Pay Law: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate's relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our benefits website. Diversity and Inclusion: At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees.We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply.Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.Questions?Recruiter:Jessi RhodesEmail:<a href="mailto:jessi.rhodes@multco.us" target="_blank">jessi.rhodes@multco.us</a>Phone:+1 (503) 9888396 x88396Application information may be used throughout the entire selection process. This process is subject to change without notice.Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.Job Profile:9714 - Management Analyst Senior

Strategic Initiatives Manager (Limited Duration)

OverviewWe’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members and our community.OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance and providing opportunities to truly make a difference. We invite you to explore and grow your career with us!Responsibilities<ul><li>Responsible for exceptional member service to include eye contact, welcome greeting, thanking the member by name, interest and willing to help, energy in body language and tone, friendly comments and ensuring members needs are fulfilled.</li><li>Performs and documents over the counter transactions as identified in the teller habit pattern.</li><li>Understands and determines acceptability of negotiable items and member identification.</li><li>Identifies and addresses member questions and concerns to offer solutions.</li><li>Listens for clues in order to identify cross-sale opportunities. Refers to appropriate staff members or opens product/service as appropriate.</li><li>Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.</li><li>Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.</li><li>Maintains cash drawer and balances within guidelines established by Credit Union.</li><li>Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).</li><li>Performs any additional duties as required by the Management Team.</li></ul>Knowledge, Skills &amp; Abilities<ul><li>Ability to coordinate a variety of assignments simultaneously and prioritize work.</li><li>Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.</li><li>Proficient in counting cash, arithmetic, ten-key and basic computer skills.</li><li>Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.</li></ul>Job Qualifications<ul><li>High School graduate or GED required.</li><li>A minimum of 6 – 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required.</li><li>Bilingual skills are highly desired.</li></ul>Additional Information: Hours of Operations: Monday - Thursday 9 AM - 5:30 PM, Fridays 9 AM - 6 PM, Saturdays 9 AM - 1 PM Starting Pay: $22.00 per hour with no previous banking experience!See what it is like to be a Teller at OnPoint:&nbsp;<a href="https://onpointcu.wistia.com/medias/saqp52d262" target="_blank">https://onpointcu.wistia.com/medias/saqp52d262</a>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience. JobFamilyRetail DeliveryJobFunctionRetail DeliveryPayTypeHourly

OnPoint Community Credit Union

Teller - N Lombard

Teller - Lloyd Center

OverviewWe’re in the financial services industry, but we’re not a bank. We’re in the “people” business. Inspired by the credit union philosophy of “people helping people,” we’ve developed a strong and growing tradition of investing in our employees, our members and our community. We're seeking bilingual individuals (Spanish, Vietnamese and Russian) who are eager to learn and grow.OnPoint is the largest community owned credit union in Oregon – and we’re growing! Our growth provides great opportunities for you to reach your personal and professional goals. We value enthusiasm, commitment to outstanding performance and providing opportunities to truly make a difference. We invite you to explore and grow your career with us!Responsibilities<ul><li>Responsible for exceptional member service to include eye contact, welcome greeting, thanking the member by name, interest and willing to help, energy in body language and tone, friendly comments and ensuring members needs are fulfilled.</li><li>Performs and documents over the counter transactions as identified in the teller habit pattern.</li><li>Understands and determines acceptability of negotiable items and member identification.</li><li>Identifies and addresses member questions and concerns to offer solutions.</li><li>Listens for clues in order to identify cross-sale opportunities. Refers to appropriate staff members or opens product/service as appropriate.</li><li>Assists with lobby management traffic to ensure members are being helped in a timely manner and feel welcome.</li><li>Keep informed on up-to-date financial services and tools offered by Credit Union and educate members of new services and tools available to them.</li><li>Maintains cash drawer and balances within guidelines established by Credit Union.</li><li>Able to assist or lift 50-pound bags of coin. Stands for extended periods of time as required (up to four hours at a time).</li><li>Performs any additional duties as required by the Management Team.</li></ul>Knowledge, Skills &amp; Abilities<ul><li>Ability to coordinate a variety of assignments simultaneously and prioritize work.</li><li>Ability to work effectively as part of a team and individually to consistently meet and exceed set goals determined by the Credit Union.</li><li>Proficient in counting cash, arithmetic, ten-key and basic computer skills.</li><li>Demonstrates a high level of member service, sales, interpersonal communication skills, problem solving, motivation to accomplish set goals, organization and self-management skills.</li></ul>Job Qualifications<ul><li>High School graduate or GED required.</li><li>A minimum of 6 – 12 months prior Teller experience within a financial institution, retail sales, or a customer service position involving cash handling experience required.</li><li>Bilingual skills are highly desired.</li></ul>Additional Information: Hours of Operations: Monday - Thursday 9 AM - 5:30 PM, Fridays 9 AM - 6 PM, Saturdays 9 AM - 1 PM Starting Pay: $22.00 per hour with no previous banking experience!See what it is like to be a Teller at OnPoint:&nbsp;<a href="https://onpointcu.wistia.com/medias/saqp52d262" target="_blank">https://onpointcu.wistia.com/medias/saqp52d262</a>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience. JobFamilyRetail DeliveryJobFunctionRetail DeliveryPayTypeHourly

Bilingual Teller/Branch Service Specialist - Orenco Station 

Teller/Branch Service Specialist - Sellwood

Overview The Technical Operations Member Services Specialist delivers prompt, friendly and professional service to our members by managing incoming digital banking calls and effectively answering questions, troubleshooting and providing the appropriate solution. Adheres to productivity and call standards to achieve high level of quality service. After successfully completing onsite introductory period, this position is eligible to be remote if located in Oregon/SW Washington. Proficient in Spanish highly preferred. Ideal candidate will have customer service experience, excellent verbal and written communication skills, strong technical and analytical skills, the ability to address member concerns and questions and work effectively as part of a team to deliver exceptional service by reinforcing and protecting the OnPoint brand.&nbsp;Responsibilities<ul><li>Effectively communicates with members and colleagues on general and complex inquiries and skillfully handles adverse and escalated situations. Identifies innovative member solutions leading to the retention and building of member relationships.</li><li>Provides outstanding service to incoming callers. Effectively answers questions, effectively troubleshoots requests/questions and brings appropriate resolution to account problems.</li><li>Maintains in-depth knowledge of all products and services offered by the Credit Union with a focus on the digital banking platform and operating system.</li><li>Keeps supervisor/manager informed of any system issues or potential member impact.</li><li>Responds appropriately to incoming requests, returned payments, and miscellaneous inquiries from various digital banking channels.</li><li>Identifies and recommends procedural improvements.</li><li>Adheres to established policies, procedures and processes and exercises appropriate approval authority.</li><li>Meets or exceeds established goals, including sales, call productivity and call quality.</li><li>May assist in training new and existing employees, in conjunction with the Member Services Trainer.</li><li>Member Services management and the Training Department.</li><li>May function as a resource for internal questions.</li><li>Perform other duties as assigned.</li></ul>Knowledge, Skills and Competencies<ul><li>Exceptional communication skills. Use language effectively to gather information and facilitate the exchange of thoughts/ideas. Expresses self verbally in clear fashion. </li><li>Exceptional collaboration and negotiation skills; excels at managing conflict. Can enlist support from others. </li><li>Exceptional judgment and analytical skills. Apply logic to solve problems. </li><li>Maintains confidentiality </li><li>Demonstrate and exercise a positive and professional approach in the work environment. </li><li>Ability to independently handle a variety of complex tasks simultaneously, seeking supervision when necessary. </li><li>Excellent interpersonal skills. Act as a team player who encourages and models collaboration. </li><li>Ability to conduct needs assessments and identify areas for improvement </li><li>Ability to quickly adopt and support frequent updates and changes.</li></ul>Qualifications<ul><li>High school diploma or equivalent. </li><li>Preferred minimum 2+ years’ experience in financial/banking sales, service, and relationship management. </li><li>Minimum 6 months experience providing conflict resolution and customer service. </li><li>Proficiency working with computers. </li><li>Experience with analyzing, researching and troubleshooting technical questions. </li><li>Ability to work effectively as part of a team with strong interpersonal skills. </li><li>Preferred demonstrated knowledge and experience with Focus XP or similar operating systems and digital banking platforms.</li><li>Knowledge of financial institution and bilinguals skills a plus </li><li>Must have Saturday availability.</li></ul>At OnPoint, we believe a workplace that reflects the richness of the world fosters a welcoming and empowering environment for everyone. We're committed to equity and inclusion, and consider all qualified applicants embracing every race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and your unique background.We encourage you to apply if you're passionate about this opportunity and have the core qualifications. Your unique experiences and skills are what make you a strong candidate. Don’t let imposter syndrome hold you back! Our recruitment process is designed to be inclusive and accessible to all. If you need any accommodations during the application or interview stage, please let us know. We're dedicated to providing what's necessary to ensure a fair and inclusive experience.#LI-RemoteJobFamilyMember ServicesJobFunctionMember ServicesPayTypeHourly

163 Jobs in Tigard, OR, USA